[Q] Maps/GPS crashing constantly - One (M8) Q&A, Help & Troubleshooting

I'm having a major issue (to me at least) since I got this phone a couple weeks ago. If I use Google Maps as I do on a regular basis, it crashes and asks me to send report etc. It does this everytime I use it, usually within about 10-20 minutes use, sometimes sooner, and no matter if I uninstall updates, or update it, clear cache/data, restart, run it on battery or plug it in, etc etc... I even went so far to swap the phone for a brand new one two times in the past few days and it still does it! Stock phone, no mods or even extra apps on this recent one yet
Any ideas on how to fix this? The first phone got super hot almost untouchable, and the phone froze a couple of the times too, and the camera was doing some real wacky things too, so we figured it was a defect, but not sure now as the new ones have done the same thing (constant crashing.) I rely on the Maps on a regular basis for work, and it's not exactly safe to stop on the side of the highway to reset the phone and restart the maps! I've not had these issues at all on my last S3, Razr V or my Nokia I have/had. I realize I'm probably better off with a real GPS unit, but the phones seem sot do the trick fine (well, when it works with this M8!) and I don't want to have to carry around multiple units...
Thanks

It seems that you have a faulty one on the second unit too. Get a replacement then set everything up at the store and test the maps there.
I got my M8 on May 9 and was on holiday in Sydney on May 10 to May 19 and I relied a lot on Maps to move around when I was there ... and no, not a single problem I have till now.

I did, but the issue usually doesn't show up for 10-20 minutes, which I told them dozens of times. I'm on my third phone now! They say they are not responsible for how an app affects the phone, and won't switch it again!

Ah.. that's bad. How about HTC Service centre ? Maybe they can check for you

I am thinking that, but it's a brand new phone(s). I can't send it away to be fixed as I need it daily... I did send a support email to HTC so will see what they suggest. I've been a lurker here for a while, so thought I'd post it up and see what y'all say too

The problem with Google maps is the navigation uses online maps which is rubbish and taxes the phone even more.
Give NAVFREE a go. Its pretty good and better than Google maps imo
Http://www.navmii.com/GPSNavigation
However if you want the best satnav app imo is Copilot premium, it works great for me.

ashyx said:
The problem with Google maps is the navigation uses online maps which is rubbish and taxes the phone even more.
Give NAVFREE a go. Its pretty good and better than Google maps imo
Http://www.navmii.com/GPSNavigation
However if you want the best satnav app imo is Copilot premium, it works great for me.
Click to expand...
Click to collapse
Yes, I know what you mean about the offline/online. I used the Nokia ones before and liked them. The Navfree looks interesting, though ad banners on top are quite annoying.
I'll look into Copilot too, thxs... I wonder what the maps are like for these programs up here in Canada?

Still no word or even acknowledgement back from HTC
Third brand new phone and still crashes, tried old and new versions of google maps and it does it, cleared data/cache etc still no workie, sigh...
Going to pick up a Samsung Note 3 tomorrow, so will decide which I like and sell the other...
I installed Navfree on the M8 but haven't gone anywhere this week to try it out much...

Related

CoPilot and T-Mob US TP2

I was really excited when I bought Copilot over a week ago. It was cheap and effective; to a point. When I used to use Tom Tom 7, it could detect my movement even while walking i e. 200meters, 150m, 100m and so on.
I noticed with Copilot, when walking once I'm less than 1.5km or 2 miles it stops counting down. I havent installed the GPS patch since getting a signal is not a problem. Also Google maps and Live search(bing) act just like the TT7 and are pretty accurate when walking.
Anyone else notice this and if so any suggestions?
Thanks
i have noticed that when i was driving slowly. CoPilot seems to just decide that ive stopped. this seems to happen somewhere around 5mph and below. it might be a problem with their movement detection, thats what im guessing
i tried out CoPilot because TomTom7 would not work for me. the gps location would not update at the proper rate and lag really far behind
overall i find CoPilot to be a pretty decent piece of software. im just disappointed that they have yet to release text to speech. that and the cheapness of it were the two reasons i decided to get it.
I got Copilot Live 8 last night and so far I am liking it. When you are walking have you put it in walk mode? It has a separate setting for when you are walking as the driving setting only detects movement over 5MPH. So far I am quite happy with the TBT and TTS abilities of this program. and it was a lot less expensive than the competitors.
I too noticed it has a walk mode. I have yet to buy it...
alabij- can you confirm that it does not keep up with you in "Walk" mode? Or were you walking with it in "Drive" mode?
Thanks for the info
mmm I've been using V8 for a while now in both driving and walking modes and not seen any issues. So long as you set it to "walking" mode on the route settings, it works just fine. Update is a little slow, but I'm not sure thats the software, I have a feeling the GPS just can't detect that my movements to that level of detail.
cameraddict said:
I too noticed it has a walk mode. I have yet to buy it...
alabij- can you confirm that it does not keep up with you in "Walk" mode? Or were you walking with it in "Drive" mode?
Thanks for the info
Click to expand...
Click to collapse
I have to admit I haven't really tried it in walk mode. I'll test it within the week. I played around with it but I didn't fancy the 2D maps compared to the driving 3D maps. I'll give it a try though.
I tried Copilot Live 8 and while it did work on my T-mobile TP2 for a bit - their total lack of support make me unable to recommend this software for purchase. My original device died and had to be replaced and now I can't activate Copilot on my new device since I can't deactivate it on the old one - and I have ticket opened for almost 5 days now on this with no response from ALK whatsoever. Their phone support is non-existent as well, I spent 30+ minutes on hold to no avail. So beware - if you have any sort of issue - you are on your own.
Copilot
I just purchased Copilot and it has worked for me in every way. I work away from home alot and normally we use Garmin units, well i purchased Copilot and have ran test and it kicks the Garmins ass. Everyone i work with wants one now. I have tried it in multiple states and always has performed exceptionally. I could not have bought anything better for the price. As far as the people that claim that its pricey LOL u bought a TP2 dammit spend the $$$ and stop crying.
GPS position updates aren't totally accurate; you might be told that you're going backwards. I'm guessing that they throw out updates under 5mph because they don't expect you to move very far when you're going slowly, and directional updates might be erroneous. You wouldn't want to get rerouted every second while sitting still, I'm sure

[Q] Windows Phone 7 - What's all the crying for?

Last week i placed an order for an HTC HD7 - yes! yes! despite it having supposedly a sub-par quality display and all - but while visiting a local shop here in Pakistan, i was surprised to find none other than the HTC Mozart. The box was packed and he wouldn't open it for me to see the device till i put some cash on the counter and committed to purchase... So i was definitely a little bit hesitant. I searched around the entire market in Lahore and surprisingly no one else had any Windows Phone 7 devices in stock, and then my heart raced at the idea of getting a new device right then rather than wait 2 weeks for it to get delivered and thus i ended up buying the Mozart and canceled my order of the HD7...
It has been over 3 days now since i bought it and i'm completely in love with the system! (Might i add, the display on the Mozart is STUNNING!) Everything was smooth... from the first boot to initial setup to syncing with Zune and all. Even my outlook and facebook contacts played nice with each other and linked together perfectly for the most part. But of course i dreaded problems in the Operating System as i've been reading from other users... When i purchased the phone, i braced myself for application crashes, device hangups, unresponsiveness, connectivity issues, and more..
But surprisingly... I haven't had a single application crash yet! Well, if you don't count this one time when one of the HTC applications crashed while loading up but when started again, it let me in without any problem - i.e. i didn't have to restart. Actually, it's been close to 2 days now since i restarted the phone and in that time i've installed new games and applications and tested them out, responded to dozens of emails, connected with facebook, and a lot more... (the only time i restarted it the first time was when i had set up all accounts and everything else... kind of an old habit i guess carried over from Windows Mobile )
So i'm confused when i read about application crashes, and unresponsive UI, and what not. Sure there are times a game might take a tad bit longer than usual to load up (but honestly, even 'The Harvest' loads up pretty quick on the Mozart) or when you tap on an item in the menu, it doesn't register so you have to top it again... but overall, the RTM of Windows Phone 7 seems to be quite a stable build!
Before i decided to move to Windows Phone 7, i read dozens and dozens of reviews of the software and devices... the best one was by Paul Thurrott (h ttp://www.winsupersite.com/mobile/wp7.asp) who sums it up as follows (excerpt only): "Windows Phone 7 is a game changer, for both Microsoft and the broader smart phone industry. But for the short term, you need to know going in that Windows Phone is beautiful but flawed." The thing i really liked about his review is that he praises the system openly but also bashes it for every single problem and shortcoming in the system... If you haven't read it yet, do so now... I promise you that you won't find a better review than this.
I agree with him... There are flaws here and there and definitely some functionality that we would have liked to see, but give it a break guys... this is version 1.0! And from the looks of it, it looks like Microsoft is gearing up for an update that'll not only include Copy-Paste but other functions and fixes.. and unlike some systems, we won't have to wait a whole year for updates...
Sure i've had to tap more than once to open something, or my biggest problem was with it adding a '/' character when i hit the enter key while in landscape (this happened only once, i switched to portrait and went back to landscape and it was fixed)
The biggest problem that i have with my new Windows Phone 7 device? I hate that i can't change tracks using the provided handsfree... and from what i'm hearing, it's probably not supported in v1. Maybe whoever told me that is wrong and someone here know why i can't get it to work? Not much phone taking our the phone everytime i want to change the track while running on the treadmill... But other than that... i LOVE my phone and i LOOOOOOOOOOVE Windows Phone 7...
How about you?
Regards.
Salman Khalid.
congrats on the purchase. how much did it cost in local currency?
It cost me Rs. 60,000/- for the device... which is close to $700... I know it's expensive compared to what its being sold for at various sites like Expansys and Clove, but it was totally worth clearing out my wallet for...
So it wasn't service locked? The only WP7 device that I've heard of that isn't locked to a service provider is the dell venue pro
AceofSpades25 said:
So it wasn't service locked? The only WP7 device that I've heard of that isn't locked to a service provider is the dell venue pro
Click to expand...
Click to collapse
Nope... it was unlocked. It's branded Orange and has their software on it too, but completely unlocked...
I'm wondering if i do a hard-reset, not that i need to, would it lock it by any chance?
Another day gone by and another day's great experience...
One other thing that i don't like that much is the battery... I mean, it gets me through most part of the day but i expected it to be better. Perhaps the fast drain is due to my high usage along with Bluetooth and Wifi continuously turned on and Exchange email hooked up and all...?
msalmank said:
Nope... it was unlocked. It's branded Orange and has their software on it too, but completely unlocked...
I'm wondering if i do a hard-reset, not that i need to, would it lock it by any chance?
Another day gone by and another day's great experience...
One other thing that i don't like that much is the battery... I mean, it gets me through most part of the day but i expected it to be better. Perhaps the fast drain is due to my high usage along with Bluetooth and Wifi continuously turned on and Exchange email hooked up and all...?
Click to expand...
Click to collapse
Once your phone is unlocked, it's unlocked for good. You can do a hard-reset with no problems. Battery will get better day by day don't worry. It takes a full month for the battery to learn your charge/discharge habbits. You want to discharge your phone battery as much as you can before you put it for charge again to increase battery life.
powersquad said:
Once your phone is unlocked, it's unlocked for good. You can do a hard-reset with no problems. Battery will get better day by day don't worry. It takes a full month for the battery to learn your charge/discharge habbits. You want to discharge your phone battery as much as you can before you put it for charge again to increase battery life.
Click to expand...
Click to collapse
Cool... thanks for that!
Love the device more... It's an attention grabber too!
powersquad said:
Once your phone is unlocked, it's unlocked for good. You can do a hard-reset with no problems. Battery will get better day by day don't worry. It takes a full month for the battery to learn your charge/discharge habbits. You want to discharge your phone battery as much as you can before you put it for charge again to increase battery life.
Click to expand...
Click to collapse
Yeah buying them unlocked is always good if you have the money as its always better than being locked in a contract with a carrier.

LTE Gnex Radio Problems? Try This

Background
This is by no means definitive, so don't everyone go get your panties in a wad and pitch fits like 12 year olds.
So several days ago I noticed that my GNex was starting to have issues with dropping calls and data connections. Basically, I was dropping data and voice despite having a connection to the network about every 2-5 hours, requiring a reboot. This happened over a 3 day period in a stationary position, in radically different places (like 80-150 miles apart). It was happening on 3G and on 4G so I was pretty confident that it wasn't just a localized outage or the local tower acting up. I'm no expert and certainly no /dev, but I've been around some Android devices a time or two.
I'm a big proponent that 95% of problems with an Android device are user error. That doesn't mean you're holding it wrong or that you're stupid, merely that something the user has installed or set is affecting something else, that affected something else. As an example, shortly after getting my GNex I installed TweetDeck. I had used Navigation several times to test GPS (first thing I did being a SGS owner) so I knew it worked and worked well. Anyway, immediately after installing and setting up TweetDeck, my GPS crapped. It would see satellites but not connect... even after 30 minutes....even after rebooting, clearing AGPS data, blah blah. Being objective, I decided to freeze TweetDeck with TB. As soon as I did, GPS returned. As soon as I unfroze it, GPS failed. I uninstalled TweetDeck and reinstalled from the Market, and had no more issues.
Solution (For me at least)
With that event in mind, and a crapped out radio, I went looking through my app drawer for apps that access the radio. I picked out Network Info II 0.6.0, Real Signal 3.5 and Network Signal Info 1.51. I rebooted and waited. Here it is three days later, and I have yet to have a single voice or data drop. If I've had one on the data side, I haven't noticed and it certainly wasn't for long.
I don't know how or why. All I know is that I've never had any form of radio trouble and those apps were recently installed, and that without them, the radio issues are gone. Take it for what it's worth, which probably isn't much. But if you're on 4.0.4, with 4.0.4 radios and you're suffering from radio problems, flip through your app drawer and remove or freeze applications that have the sole purpose of polling data from your radios. Who knows, maybe having 3 was 1 or 2 to many.
Thanks for the write up. And I really think the issue with certain apps interfering with OS-level stuff is a big issue, and one that nobody seems to want to notice.
There are a ton of posts, not only on this forum but on others, where people are saying they have so many issues with the Nexus and this and that. What a lot of people don't realize is that, yes, certain apps that are either poorly coded in general or not coded for ICS can potentially interfere with the normal operations of your phone.
A lot of people tend to use/stick with apps that they are used to, right? I came from the G1, the very first Android phone, so I've been using Android for awhile, and I bet that other people are too. Some apps are a staple of people's usage, meaning as soon as they get a new device, those same apps are the first to be downloaded and installed. However a lot of times those apps are abandoned by their developers, never to be touched again.
So of course an app that was coded on Froyo or even Eclair that calls the GPS or the radio or bluetooth stack or something else hardware related can potentially cause issues, especially with ICS being such a radical change from Gingerbread.
Question for OP. When you lost your data after 5 hours or so, was your 4G or 3G signal still showing as well as the data bars still moving like they are active but technically your data is not connected at all?
Was it apps you added that you froze or system stype apps? How did you see what accesed the radio?
[email protected] said:
Question for OP. When you lost your data after 5 hours or so, was your 4G or 3G signal still showing as well as the data bars still moving like they are active but technically your data is not connected at all?
Was it apps you added that you froze or system stype apps? How did you see what accesed the radio?
Click to expand...
Click to collapse
Yes. It was doing the typical thing you read about where people will have gray bars, 4G/3G showing, "Verizon Wireless" on the lock screen but no connection to anything at all.
The applications I froze are all 3rd party market apps. Check out the permissions for Network Info II as an example. My not so scientific hypothesis wonders if too many apps that can read "Network State" and "Phone State" going at once is too many. Again, not really based on anything at all, but I wouldn't be surprised to learn that multiple apps or a poorly coded app constantly requesting Network/Phone State could throw radios into a tailspin and cause those radio crashes that we see from logcats.
And as a disclaimer, I'm not knocking those applications or saying that there's anything wrong with them. I make this post primarily to encourage people with the issue to think logically about the apps they have installed and experiment with removing some out of the equation. Going back to what I said eariler, 99% of people that install TweetDeck on their GNex probably don't have GPS issues because of it, ever. I did until uninstalling and reinstalling and haven't had issues since.
I see this as possibly being no different, at least in regards to a 4.0.4 Bootloader, OS and Radio Package.
Food for thought: Apps have not been updated to work 100% with ICS?
KWKSLVR said:
Yes. It was doing the typical thing you read about where people will have gray bars, 4G/3G showing, "Verizon Wireless" on the lock screen but no connection to anything at all.
The applications I froze are all 3rd party market apps. Check out the permissions for Network Info II as an example. My not so scientific hypothesis wonders if too many apps that can read "Network State" and "Phone State" going at once is too many. Again, not really based on anything at all, but I wouldn't be surprised to learn that multiple apps or a poorly coded app constantly requesting Network/Phone State could throw radios into a tailspin and cause those radio crashes that we see from logcats.
And as a disclaimer, I'm not knocking those applications or saying that there's anything wrong with them. I make this post primarily to encourage people with the issue to think logically about the apps they have installed and experiment with removing some out of the equation. Going back to what I said eariler, 99% of people that install TweetDeck on their GNex probably don't have GPS issues because of it, ever. I did until uninstalling and reinstalling and haven't had issues since.
I see this as possibly being no different, at least in regards to a 4.0.4 Bootloader, OS and Radio Package.
Click to expand...
Click to collapse
Alright, so will that app tell me what is accessing that feature or do I need to go through every app to find out and what exactly shoould t say in the access?
Help me out here please because this is starting to annoy me!
The fastest way to see what apps have what permissions is Menu > Settings > Apps then go through each app and scroll down to permissions. Or you could back up your apps with TB, do a Nandroid then completely wipe the phone and live with it totally untouched (minus your gmail account of course) long enough to see if the problem goes away.
Don't get me wrong, I've never seen an LTE phone that didn't occasionally disconnect for a few seconds. People that say, "OMG my Rezound never did" are either full of it or didn't pay attention. There are plenty of cases of Rezounds, Maxx's and Thunderbolts having brief and random disconnects. But there's a huge difference between that, and losing signal as often as I was and as often as many people here say they do. There's nothing you can do about the former, but hopefully this is something that can be done about the latter. I'm crossing my fingers that it may help and that it's a relatively simple fix because frankly, until I saw it for myself I thought a lot of people were being drama queens. I'm not a whiner, I'm a doer, so I encourage everyone to go do.
bk201doesntexist said:
Food for thought: Apps have not been updated to work 100% with ICS?
Click to expand...
Click to collapse
There are a TON of apps that haven't been updated. I have a paid app that hasn't been updated that is abandoned and still on the market. Works fantastic except on ICS.
I've thankfully been free of radio issues thus far on my GNex, but I want to thank you for this thread.
KWKSLVR said:
I'm a big proponent that 95% of problems with an Android device are user error. That doesn't mean you're holding it wrong or that you're stupid, merely that something the user has installed or set is affecting something else, that affected something else.
...
Being objective, I decided to freeze TweetDeck with TB. As soon as I did, GPS returned. As soon as I unfroze it, GPS failed. I uninstalled TweetDeck and reinstalled from the Market, and had no more issues.
Click to expand...
Click to collapse
KWKSLVR said:
I make this post primarily to encourage people with the issue to think logically about the apps they have installed and experiment with removing some out of the equation.
Click to expand...
Click to collapse
Not to jump up on too high of a soapbox, but I couldn't agree with you more.
It's very satisfying to read about people methodically, empirically testing. It's something that seems rare these days.
So thank you!
KWKSLVR said:
The fastest way to see what apps have what permissions is Menu > Settings > Apps then go through each app and scroll down to permissions. Or you could back up your apps with TB, do a Nandroid then completely wipe the phone and live with it totally untouched (minus your gmail account of course) long enough to see if the problem goes away.
Don't get me wrong, I've never seen an LTE phone that didn't occasionally disconnect for a few seconds. People that say, "OMG my Rezound never did" are either full of it or didn't pay attention. There are plenty of cases of Rezounds, Maxx's and Thunderbolts having brief and random disconnects. But there's a huge difference between that, and losing signal as often as I was and as often as many people here say they do. There's nothing you can do about the former, but hopefully this is something that can be done about the latter. I'm crossing my fingers that it may help and that it's a relatively simple fix because frankly, until I saw it for myself I thought a lot of people were being drama queens. I'm not a whiner, I'm a doer, so I encourage everyone to go do.
There are a TON of apps that haven't been updated. I have a paid app that hasn't been updated that is abandoned and still on the market. Works fantastic except on ICS.
Click to expand...
Click to collapse
My signal does not go in and out but randomly after hours it might lose data. By looking at it you would never know because everything looks fine but behind the scenes data is not working.
So what we are looking for in permissions is what you listed in the 1st post and that is what will be listed?
I thought it might have been me running in tablet mode so I just switched back to phone mode. Would like to see if it is actually caused by what you say.
[email protected] said:
My signal does not go in and out but randomly after hours it might lose data. By looking at it you would never know because everything looks fine but behind the scenes data is not working.
So what we are looking for in permissions is what you listed in the 1st post and that is what will be listed?
I thought it might have been me running in tablet mode so I just switched back to phone mode. Would like to see if it is actually caused by what you say.
Click to expand...
Click to collapse
When I froze those apps, I picked them because I knew they had access to:
Network communication > view network state > Allows an application to view the state of all networks. The part in bold is the description of what the permission "View Network State" means. That permission is under the "Network Communication" Category. Some apps will have more than that single permission under Network communication, some with have none at all. "Real Signal" has the fewest permissions out of the three I froze, and maybe all three don't HAVE to be frozen, but I haven't tested that yet.
Another random thought. During that time period, I also had a BUNCH of random reboots.
Maybe on other devices 95% user error might be closer.
But, not on my Gnex! What if you bought a completely new phone and have not installed any apps. The first time you open up the stock browser and use it for 5 mins or so on 4G LTE next to the cell tower -75 db stationary and still lose connection of both data and voice with "the triangle of death" on 2 separate GNex with 2 new SIM cards? Is this a bad batch? To me, "bad batch" is when we say 1/100 is a faulty device but this is almost reversed with GNex. We should exchange devices until we find a "good batch"
All I am saying is we all should be a little more compassionate for people like me. A lot of problems are made by users, sure. But it sure isn't 95%....It's more like samsung/google/vzw 60% in this case..
I hope I shed a little light on all the users that did not create user errors yet still have radio problems and VZW keep telling us to wait because issues are going to be addressed with the supposed firmware update that should have come in Feb, now March. Now...I don't know when.
Thank you for your post though, you rock
With anything, even product reviews, the people that have issues always make up the vocal majority. No one talks about how things work the way they should.
If my phone truly dropped 4G as often as it did when I had this application conflict, I'd be in the Verizon store every day until I either had a replacement or got banished from the store. If Verizon told me that it was "normal" and to live with it, I'd pay a visit to management at a different Verizon store and pay an online visit to the BBB. If that didn't do any good and I was really REALLY bored and had nothing better to do, I'd probably draw up a letter to Verizon's legal department about the liability Verizon could have when a consumer can't call 911 in the middle of the night because the radio crashed.
I still think it's an incompatibility hiccup with ICS more than necessarily an issue with Verizon's LTE network. I see GSM owners complaining too. And, as I said in the OP, I can only speak for a "stock" 4.0.4 bootloader/modem/radio experience. I've seen posts from people talking about how their problems have disappeared since making the move from 4.0.2 to 4.0.4. All I can speak of from my own experiences is that I've never had a problem from any version of ICS other than what I experience.
Come to think of it, I think I'll defrost all three of those apps and see what happens, especially since the phone in my hotel seems to be in working order.
OK, in the couple of hours since I've defrosted my cocktail of apps I've:
Opened the Facebook app, watched it poll for GPS and lock, then closed the Facebook app only to have GPS stuck on. Once I went into Settings > Apps > Location Services and tried to uncheck "GPS satellites" it rebooted. After rebooting, the phone showed 4G and a connection to Google's servers but I couldn't browse or use any app that is web based (like speed test, gmail, etc). After about 30 minutes of trying, I rebooted again and everything was fine. I have a feeling it's related to Real Signal looking at the plethora of stuff it monitors and that it's starting up on boot.
That's all I personally care to see. Needless to say, they're all frozen again.
I don't think there is a problem with real signal, I only installed it after having these problems to start with.
Since I got my nexus it works randomly drop voice and data. People would call me and get a fast busy signal. I tried many different radios and they all behaved the same. I switch my network to CDMA only and haven't dropped data or voice in two days.
Sent from my Galaxy Nexus using xda premium
On 4.0.4?
I don't think it's necessarily just Real Signal. I think it's multiple apps polling data from your radios. After a few more days, I'll go through them one by one. So far in my experiences on my setup, there is something up with the combination of those apps.
Again, there's a solid chance that a combination of other apps could give other people similar issues.
I will say this, even if I had problems before installing those apps, this particular cocktail would only make them worse.
It's not ICM
Hi all - First post here, but have been having nightmares with my wifes Nexus - mine is fine and drops NOTHING - EVER.
Hers on the other hand - we are on our 2nd one and I was informed by Verizon today, that it's been 14 days since they replaced it and I"m stuck with it. I rooted her phone and installed 4.04, which fixed the random reboots she was having, and her signal LOOKED stronger, but she is dropping calls like mad and getting kicked off the network randomly.
Anyway, it does not appear to be a ICM thing - I was reading a review on IT World (I'm not allowed to post links till I've posted 8 times? ) - They are describing THE EXACT SAME THING the Galaxy Nexus is having. So there is a switching problem WITH VERIZON. The Maxx isn't ICM and the phone is a totally different manufacturer (Motorola)
I'm smelling class action lawsuit.
Woodk1 said:
Hi all - First post here, but have been having nightmares with my wifes Nexus - mine is fine and drops NOTHING - EVER.
Hers on the other hand - we are on our 2nd one and I was informed by Verizon today, that it's been 14 days since they replaced it and I"m stuck with it. I rooted her phone and installed 4.04, which fixed the random reboots she was having, and her signal LOOKED stronger, but she is dropping calls like mad and getting kicked off the network randomly.
Anyway, it does not appear to be a ICM thing - I was reading a review on IT World (I'm not allowed to post links till I've posted 8 times? ) - They are describing THE EXACT SAME THING the Galaxy Nexus is having. So there is a switching problem WITH VERIZON. The Maxx isn't ICM and the phone is a totally different manufacturer (Motorola)
I'm smelling class action lawsuit.
Click to expand...
Click to collapse
Yes, indeed.
I am very surprised to not see one yet!
It means all of us with this issue is actually being very patient at the moment.
Again, for anyone who does not have this issue at all, and curious to find out what issue we all are actually describing here by LTE Connection Drop + Voice Drop is:
http://code.google.com/p/android/issues/detail?id=24345
Man, why does everyone always pull the "class action lawsuit" line?
Firstly, you're not going to do diddly squat legally about it, so stop kidding yourselves (and us) when you say that you are.
Secondly, no service you pay for is "guaranteed" to have 100 percent uptime. My Comcast internet connection goes out every 3 months or so anywhere from 5 hours to one day. Do you think I have legal grounds to sue them? Nope. When a thunderstorm rolls in and you lose power for 12 hours, can you sue your electric company? Nope. In fact, I'm pretty sure in most ToS contracts or forms that you sign, it states that they do not guarantee you anything.
LTE is a relatively new technology, and Verizon is the first one to offer it. There's going to be hiccups and growing pains. It's been a year and it's A LOT better now than it was back when it started. 4 years ago we were all happy to get something faster than EDGE speeds, and now we get connections capable of 40/50 Mbps down at times and people are still unhappy.
I understand people's frustrations with the network/switching issues that are occurring between CDMA and LTE. But we live in an age where everyone feels entitled and important enough to immediately sue another company at the drop of a hat.
Here's an idea: If you are faced with severe LTE switching issues and it's a continuing problem, call up customer support. Tell them what is going on and let them help you. Yes, you are past your 14 day return policy, but you have one year of a device warranty, they will ship you out a replacement device. Since your Nexus works fine and your wife's does not, it leads me to believe that it's not a network issue in your area, and either: A. Your wife got two dud Nexus' in a row, which sucks but is not unheard of. or B. Your wife is using some sort of app or service that interferes with the radios. If you still have the issue after the 3rd replacement, call them up again and explain, and they just might be able to give her a different device altogether if the Nexus isn't working out for her.
Dear MMcCraryNJ,
hear my long plea if you have the time. If you don't that is okay.
Firstly, I am so glad you seem to be not affected by this issue on your GNex.
Every single day, I wish I was in your shoes.
On the brighter side though, with LTE Data/voice drop & severe vertical banded screen & one-way-microphone outbound issues, I have come to join in XDA forum. I've also gotten to know countless VZW / Samsung customer service representatives at all levels as well as local store customer service agents.
Secondly, I, and I am sure most of all the other GNex users with above issues, know that no product & service is guaranteed to work perfectly with 100% uptime. Personally, it takes a significant defect of any product for me to call customer service at all. I am one of those, who actually try to live with products that have minor flaws everyday. If GNex did drop my LTE 3-4 times daily, I'll live with out much complaint let alone 3 months that you've mentioned. 3 months of uptime would be heavenly, but I'll actually be perfectly fine with 3 hours uptime. Sadly, my uptime has been 5-10 minutes with LTE. If my one-way-outbound microphone cut off issue happened 1 out of 10 calls, I'll live happily. Sadly, nearly every other call makes my voice into a robot and I have to call back again.
I am personally coming from Droid Eris long long time ago when Android first came out with newest 3G technology back then. Eris wasn't issue free but my satisfaction with what I got was pretty much 95%. You see, as long as a product performs what it claimed to perform 60-80% of the time, I am happy. Claim and advertisement that Verizon made with CDMA Galaxy Nexus in the US as "The latest 4G LTE Pure Google ICS Smartphone meeting the most reliable 4G LTE network in the world" caught my attention, as many others, to actually decide to choose this new phone with my 2 year contract over countless androids that came out in the past 3 years.
Again, our frustration that is described on these post is described in detail here (http://code.google.com/p/android/issues/detail?id=24345) it is not a LTE / 3G switch issue only. Switching issue is very small part of this problem. I will not go into any detail of one-way-microphone cut off issue at all, due to its unrelated nature on this particular post.
Just as you've suggested naively, your suggestions in order that you wrote them in were exactly the steps I thought and took from very first day I purchased GNex back 4 months ago from a local verizon store. I have stopped in at the verizon store to get exchanges of the actual device, SIM card. None of these replacements solved the data/voice drop issue. I am all talking about stock 4.0.2 without any apps installed on any of these GNex. It can't possibly be the bad batch as I received batches that were produced in completely different months. I loved whatever was promised with GNex so much that I was determined to find the one for me as no other devices Verizon offer at the time appeal to me at all. As 14 days has passed, the local verizon literally told me to 1) wait for the update 2) root your device to all different kind of ROMs and Radios 3) call VZW customer service. Which all of the advice I followed, I am still waiting, none of the ROMs and radios solved the issue.
Ever since then, I've been calling VZW and Samsung (when VZW transferred me), and talked to numerous customer service representatives at all different levels. (Level 2 & 3 and at some points I've been transferred and escalated twice to a person really higher up) With my efforts, I was actually able to tag all my calls, and send them screenshots (via e-mail), and follow through to actually make above mentioned issues officially put on VZW technical bulletin. It is a huge improvement, because when I first called about these issues, they told me "They've never heard of these issues.". Now, after all of our efforts, they admit there's over "120 technical bulletin reportings on these issues."
You do think that it is so easy to get a refurbished factory replacement phones with all my history right?
The answer is sadly No. They've been literally telling me to wait a little longer no matter how much I requested them to get me a replacement device. They are indeed very hesitant to keep replacing devices for all of us especially now days where the supposed update is going to resolve these issues. And on my end, I want to see first if the software fixes it, because I am literally burned out to get another screen protector install everything again, etc. Now the official answer is wait....for the update. If they don't keep their last promise of March update to resolve this issue, that is when my patience will run out and I'll jump to a different device. Although, I love this phone....
This is the longest online posting of any sort in my life ever. I hope this somewhat gives you a new perspective on what unlucky GNex user like myself had to go through in the past 4 months due to getting "bad batches"
Trust me, I hate to live in a society where anybody can talk about law suits against anybody. But, this was one of my first moments that I literally felt like I was hopeless & got betrayed by VZW / Samsung / Google. I started to fantasy about way to make them responsible for this poor product and service. All I wanted was at least 60 percent working "4G LTE Smartphone". (4G LTE is turned off due to connection drop, Phone is unusable as business purposes due to frequent one-way-cut off). After $299 and 2 year contract with $75 monthly service bill of 4 months with all the time I spent to help VZW/Samsung with this issue as a customer, my wildest dreams of thinking of participating in a class law suit, which will never happen, actually make me feel a little bit less helpless towards these major corporations as a customer.
Thank you for hearing my plea. I sincerely apologize for the length of this post.
Hope more of us can enjoy this great GNex in the near future.
After all, I love this device, I love this XDA forum and GNex community. I wouldn't want to switch to a different device just yet

HTC One X Newcomer

Greets all,
Just wanted to say I will be amongst you all by Wed, I got my HTC one X phone in white (after reading the posts about which is better), I always had black, but time for a change.
My Birthday present to myself
One question is does anyone know if the GPS is any better in this phone then prior? I know that in the past my files for the gps have made a vast improvement to the gps, and I was wondering if anyone uses it on this phone or if its even neccessary?
You should have read a little more on here as lots of people have gps not working due to a bug
AngelDeath said:
Greets all,
Just wanted to say I will be amongst you all by Wed, I got my HTC one X phone in white (after reading the posts about which is better), I always had black, but time for a change.
My Birthday present to myself
One question is does anyone know if the GPS is any better in this phone then prior? I know that in the past my files for the gps have made a vast improvement to the gps, and I was wondering if anyone uses it on this phone or if its even neccessary?
Click to expand...
Click to collapse
You've got to dig a bit to find most of the GPS complaints, but they're out there. Some minor, some severe. Minor ones fix with an update to aGPS files. Others like mine have major issues holding an accurate location. I'm thinking it's a hardware flaw for those of us with that problem.
Good luck with yours.
Compare with my HD2, which can't fix location indoor near window (I'm in HK), HOX can get the location fixed in around 20s indoor near window, I think it is such a great improvement. However, I didn't check if the gps information is accurate or not.
I'm curious how come you guys are having problems with GPS, it locks faster than my old DHD and pin point my location accurately
Well mine will be obviously the international one and will be testing it out Wed when it comes in. To the ones that have issues, have you tried the files I made for different regions? Most if not all Android phones use a generic gps.conf file, and when the HD2 didnt have agps working properly, I crafted the gps.conf to basically work with the HD2 until the agps driver was rebuilt, but along the way, it turned out that native android phones greatly benefited from the files I made for the HD2 because the agps driver was already there. All my phones (Aria, HD2, Inspire, Vivid) all get gps locks in under 15 seconds outdoors, and near 20 indoors, with the exception of hardware related issues.
Also take something into consideration as well, the ril/radio obviously makes a difference, as well as if you have a casing on your phone, rubber or hard will also hamper your signal, but i will be looking at how well mine handles once it gets here, going to see stock and 2 days later with my file in place.
AngelDeath said:
Greets all,
Just wanted to say I will be amongst you all by Wed, I got my HTC one X phone in white (after reading the posts about which is better), I always had black, but time for a change.
My Birthday present to myself
One question is does anyone know if the GPS is any better in this phone then prior? I know that in the past my files for the gps have made a vast improvement to the gps, and I was wondering if anyone uses it on this phone or if its even neccessary?
Click to expand...
Click to collapse
I was shocked how fast GPS lock on is on this phone, I have the International version and I lock on to satellites within 10 seconds. usually when I set up navigation i'll be searching for GPS on average for 5 seconds with no drop outs.
A far cry from the Miserable GPS on my old Desire HD which could take up to a minute or just never connect.
TommUK, most complained about that, but after my file, it was a 180 degree turnaround, mine locks on avg with 5 seconds of turning on any navigation app I have (Sygic, Navigon, Google Maps, or IGO), I use mine quite often, and as soon as I put the phone in the cradle and hit navigon, by the time I hit the map button the lock is already there. I know my daughters HTC Vivid when she got it brand new I tested the gps, couldnt get jack for 5 minutes, so I said F this, she wanted it rooted anyway, rooted it, then put my file in, fired up gps status, downloaded the agps, 15 seconds later lock.
But I'm eager to toy with this baby, cant wait, hate waiting, I want my new toy now! (Damn I sound like that girl from Willy Wonka that wanted a gold laying goose LOL)
I remember using your files on my hd2 and they worked a treat, however gps doesn't work at all on it now sadly. (Nothing to do with your files I might add)
On my one x no such problem, I can get a fix indoors even if I'm not by the window within 30 seconds.
I've navigated to the lake district on a two hour journey without any loss of signal at all.
Sent from my HTC One X using xda premium
The GPS is very good on the One X for acquiring signal and the no of satellites it locks on to.
However, compared to phones can also use Glonass (Russian satellites), the performance is not that good. You can see the test I did comparing the One X to the Galaxy Note here.
AngelDeath said:
TommUK, most complained about that, but after my file, it was a 180 degree turnaround, mine locks on avg with 5 seconds of turning on any navigation app I have (Sygic, Navigon, Google Maps, or IGO), I use mine quite often, and as soon as I put the phone in the cradle and hit navigon, by the time I hit the map button the lock is already there. I know my daughters HTC Vivid when she got it brand new I tested the gps, couldnt get jack for 5 minutes, so I said F this, she wanted it rooted anyway, rooted it, then put my file in, fired up gps status, downloaded the agps, 15 seconds later lock.
But I'm eager to toy with this baby, cant wait, hate waiting, I want my new toy now! (Damn I sound like that girl from Willy Wonka that wanted a gold laying goose LOL)
Click to expand...
Click to collapse
The GPS problem that has many returning their phones isn't that the GPS takes too long, it's that it can't maintain a lock or accurate position. Keep the phone perfectly still, not moving at all, and the GPS will still report you as moving at high rates of speed and wandering all over the neighborhood, sometimes many blocks away from your actual position. There's a few vids on youtube demonstrating this.
I've tried a few "fixes", including crypted's and fasterfix from the market; no joy in fixing my phones. GPS is useless for me. I haven't tried your fix, will seek it out, but not anticipating it to fix the issue.
Mine works fine, better than any phone I have used so far.
Sent from my HTC One X using XDA

[Q] 2 annoying problems with my HOX

Hi all,
I've an iphone 4s and a one x and I've been trying to decide which to keep. Everything was looking rosy for the HOX until the latest of the 1.29 updates was received.
My battery life was pretty exceptional before, I was getting to the end of the day with often 50% or more battery. Since the update the phone will run fine for a while, maybe half a day and then suddenly android OS will start munching the battery. It accounts for 50% of battery use and you could feel it was really hot. All apps are closed and the majority of syncing has been disabled. Anyone know why the latest sw would trigger this problem?
Other problem I have is being discussed on another thread, dropping signal and then not picking back up unless i refresh the network.
It's a real shame as I'd really warmed to the phone, why haven't they tested everything properly before release as they've ruined a quality product. I've been back in the 4s for the last week and unless anyone has any ideas, an as new one x is up for sale.
I can confirm great standby time though, with just wifi connected, receiving emails and the odd look at the lovely screen it is on 4 days and 48 mins on a single charge with 34% battery remaining
could be a rough app.
I've uninstalled most the apps and really can't be bothered to reset the phone and set it up again.
I'll stick with the iPhone, HTC is going on ebay this evening. So close but no cigar
winrya said:
I've uninstalled most the apps and really can't be bothered to reset the phone and set it up again.
I'll stick with the iPhone, HTC is going on ebay this evening. So close but no cigar
Click to expand...
Click to collapse
not to sound bad, but really stick to iOS and don't try again
i can always conclude its an impossibility for iUsers to make the switch
unless you are willing to get your hands dirty, Android will never replace your iOS
battery drain is clearly related to some app or widget going rogue, you can try to track it in manage apps and checking running apps and check your accounts settings if something is refreshing often
This is not a problem with HOX its a problem with your usage of HOX
until the next iPhone is released the One X rules it all
I don't mind a certain amount of tweaking to get something working and to be honest the one x was only a stop gap to keep me interested before the iPhone 5 is released so I would of ended back at IOS.
Its a shame as I love the feel of the one x and the size of the screen (although slightly too big to use safely one handed) is a masterpiece. I honestly would have kept it until October if it could find a signal properly and didn't have OS bugs. I believe the drain to be related to the latest update as it had been perfect on 1.28 and the first 1.29 and have changed nothing on it since the update and the drain started straight away. I mostly only use the popular apps and have uninstalled the majority and it hasn't solved the issue.
It's almost like the old windows thing of once it gets slow and buggy, the only fix it to restore back to factory settings.
Too bad i don't like iphone ( had 2) otherwise i would change it too.
Had Htc hero,Lg optimus 2x,Samsung galaxy s2 and now HOX.
Sold SGS2 thinking that HOX would be better but is not, at least for now.
Having problems with network too and it is annoying (call quality is ****)
Waiting for update from vodafone too see if gets better.
I came from an iphone, and its quite a shock coming to Android from it! Luckily i have the Transformer android tablet which prepeared me for it.
One thing i have noticed and what you dont want to do is that factory resets fix so many issues on Android. i always do one now after updates or wheneve its slow, yes its a pain in the backside (even cold booting fixes issues too before jumping in with the big reset)
If you're willing to spend a little extra time to work out the few little problems, the HOX will be a much better investment than the iPhone. I'd suggest you install some battery stats monitoring app to work out exactly what it is that's draining your phone.
Well I've done a reset on it. Luckily the music and vids etc have been kept which saves a little hassle. Just annoying getting it set back up the way I had it before.
I'm gonna give it one more go tomorrow and see how I get on. I've kind of lost the love I had for it now and see it as a bit of a pain but we'll see how I get on.
Why oh why is the speaker so quiet and on the back, can't be hard to match the 4s in this respect can it??
Any idea when this signal problem is going to be fixed?
Cheers,
Ryan

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