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Searched around, and find Importing from UK is about $695, shipping included (Handtec or Clove). While Expansys offers $750, Newegg offers $760. The difference is more than $50
So my focus is on warranty. Can we get US warranty when importing from UK?
Is expansys-us's warranty really US warranty or they also send it back to UK? How about Newegg?
Which one would you choose? Can anyone give better offers?
I'm on ATT and have to use it in China so I need the unlocked version
Decisions, please!
I don't know how you're paying, but with Google Checkout, they charged me over $20 for foreign currency, so it comes out to be closer.
Also amazon has a few 3rd party sellers who sell it for cheaper - and offer warranty.
Even if they offered warranty from UK, it would be expensive to ship it.
wonshikee said:
I don't know how you're paying, but with Google Checkout, they charged me over $20 for foreign currency, so it comes out to be closer.
Also amazon has a few 3rd party sellers who sell it for cheaper - and offer warranty.
Even if they offered warranty from UK, it would be expensive to ship it.
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Didn't go through the whole process, stopped at checkout page and chose shipping to US and see price at 445 pounds. Thanks for the notice for additional fees.
BTW, will there be 8% tax charged when going through custom?
I believe eXpansys do offer warranty but I have no idea how they are doing their warranty. However, based on my experience, I feel safer getting mine from eXpansys mainly because they have an office based here in US and they are well known for their good customer service (at least for me). So I am more comfortable getting it from them. That's just my opinion though
listairee said:
I believe eXpansys do offer warranty but I have no idea how they are doing their warranty. However, based on my experience, I feel safer getting mine from eXpansys mainly because they have an office based here in US and they are well known for their good customer service (at least for me). So I am more comfortable getting it from them. That's just my opinion though
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Just found a better deal from Negri, original price $739, additional coupon $35, so only $704. How about warranty from Negri?
Update, looks like Negri needs people to pay at least $715.5, but this price is still okay.
http://www.negrielectronics.com/blog/tag/galaxy-nexus/
http://www.retailmenot.com/view/negrielectronics.com
Any pioneer to try this? Waiting for your good news
wonshikee said:
I don't know how you're paying, but with Google Checkout, they charged me over $20 for foreign currency, so it comes out to be closer.
Also amazon has a few 3rd party sellers who sell it for cheaper - and offer warranty.
Even if they offered warranty from UK, it would be expensive to ship it.
Click to expand...
Click to collapse
That's the credit card foreign transaction fee.
---------- Post added at 03:02 PM ---------- Previous post was at 03:02 PM ----------
taylorzhang said:
Didn't go through the whole process, stopped at checkout page and chose shipping to US and see price at 445 pounds. Thanks for the notice for additional fees.
BTW, will there be 8% tax charged when going through custom?
Click to expand...
Click to collapse
Shouldn't pay any extra tax or anything.
Found someone saying international version will be available on bestbuy at $529 after verizon release?
That will be a huge steal, but is it possible?
If not, I think I will go by expansys next week after they have new stocks
taylorzhang said:
Found someone saying international version will be available on bestbuy at $529 after verizon release?
That will be a huge steal, but is it possible?
If not, I think I will go by expansys next week after they have new stocks
Click to expand...
Click to collapse
Considering it's also speculated VZ will have a period of exclusivity and I don't believe Best Buy sells international versions - they only sell you phones that the carriers they support sell, I highly doubt it.
it'll be $649-$699 for off contract price, just like all other brand new high end android device.
I bought mine from amazon for $735
http://www.amazon.com/gp/product/B005ZEF01A/ref=oh_o00_s00_i00_details
They now have it for $643.50 with coupon for a pre-sale price. It's in my basket on holding debating what to do. This is for the Verizon version. I did ask that whether it was the 16 or 32GB since it just says Internal Memory 16/32. I also wanted to know how they would deliver it as it list overnight delivery, which would be a Saturday. However, if you read their fine print on all shipping, it will say, "If you choose Overnight Shipping you are getting a discount price on Second Day Air" and so on.
So, buy it now or wait?
Also, does anyone know how Verizon handles phones that you buy outright? Are you still locked into a 2 year contract? Or, do you pay monthly even if you have an account with them? I always get conflicting answers when I call or go into the stores. Thanks for your help and opinions. I know we all can't wait!
taylorzhang said:
Just found a better deal from Negri, original price $739, additional coupon $35, so only $704. How about warranty from Negri?
Update, looks like Negri needs people to pay at least $715.5, but this price is still okay.
http://www.negrielectronics.com/blog/tag/galaxy-nexus/
http://www.retailmenot.com/view/negrielectronics.com
Any pioneer to try this? Waiting for your good news
Click to expand...
Click to collapse
taylorzhang said:
Just found a better deal from Negri, original price $739, additional coupon $35, so only $704. How about warranty from Negri?
Update, looks like Negri needs people to pay at least $715.5, but this price is still okay.
http://www.negrielectronics.com/blog/tag/galaxy-nexus/
http://www.retailmenot.com/view/negrielectronics.com
Any pioneer to try this? Waiting for your good news
Click to expand...
Click to collapse
That was for the presales. I got mine from them this weekend for the 704.
Supposedly both expansys and they will send off your phone to the uk for warranty work. Supposedly.
1Brite1 said:
They now have it for $643.50 with coupon for a pre-sale price. It's in my basket on holding debating what to do. This is for the Verizon version. I did ask that whether it was the 16 or 32GB since it just says Internal Memory 16/32. I also wanted to know how they would deliver it as it list overnight delivery, which would be a Saturday. However, if you read their fine print on all shipping, it will say, "If you choose Overnight Shipping you are getting a discount price on Second Day Air" and so on.
So, buy it now or wait?
Also, does anyone know how Verizon handles phones that you buy outright? Are you still locked into a 2 year contract? Or, do you pay monthly even if you have an account with them? I always get conflicting answers when I call or go into the stores. Thanks for your help and opinions. I know we all can't wait!
Click to expand...
Click to collapse
where do you get the $643? Is the verizon unlocked version a world phone? There's no point for an unlocked phone with only cdma/lte
I got mine from Expansys. They will take warranty returns back to ship for you to England for warranty service. That makes it easier than trying to deal with customs your self. (See a lot of warranty discussion in the General Forum, under Expansys USA Now Shipping thread, at (I think):
http://forum.xda-developers.com/showthread.php?t=1359169
Also, in the same thread, there are reports that Negri does not offer a warranty. I don't know if true or not.
Remember - buyer beware, and check very carefully! Good luck.
From Negri:
DEFECTIVE ITEMS: A defective item may be returned for repair within 25 days of date of purchase. If an repair is not possible we will offer a refurbished replacement. If this is not available you will be offered a store credit toward a future purchase. If you would prefer a refund (instead of a store credit), you may request a full refund, minus shipping charges. The exchange process typically takes 8-10 days to complete. Every (Non Carrier Branded) device comes with a 1 year warranty from the manufacturer. After 25 days our exchange/return policy has expired, you should contact the manufacturer for repair or for warranty replacement or exchange, if your device qualifies for this. Please contact the manufacturer to determine if the device you hold is covered under their warranty. If you would like to send your device to us to send to the manufacturer you are free to do so. Please request an RMA. This will delay the warranty process by 1-2 weeks and you will be charged shipping to and from the manufacturer. You will need the original invoice from us in order to have your item repaired or exchanged by the manufacturer. Warranty varies by manufacturer, but typically warranties are valid for 1 year from purchase. PLEASE NOTE THAT YOU MUST request an RMA in order to return any device.
So, it looks like you can send it to Negri, and they'll just send it to the repair center, but charge for shipping. Lame, compared to expansys. Since you might a well just send it to the repair center yourself.
But expansys has branches in many countries, so they probably can help out more.
Yea I work for verizon, and if you purchased your phone outright then its just a simple equipment change, with no contract extention, althought you would need a micro sim for it to work so you might have to go to a verizon store for one of those. I was considering getting a verizon one but because of the google wallet thing and the brand on the back and the unknown battery life with the LTE radio I think I'd rather not, I already ordered my International Gnex from Expansys with the $20 off voucher, so I got it for $729, not a bad deal if you consider the warranty assistance. The $20 off voucher code is 20offls
1Brite1 said:
They now have it for $643.50 with coupon for a pre-sale price. It's in my basket on holding debating what to do. This is for the Verizon version. I did ask that whether it was the 16 or 32GB since it just says Internal Memory 16/32. I also wanted to know how they would deliver it as it list overnight delivery, which would be a Saturday. However, if you read their fine print on all shipping, it will say, "If you choose Overnight Shipping you are getting a discount price on Second Day Air" and so on.
So, buy it now or wait?
Also, does anyone know how Verizon handles phones that you buy outright? Are you still locked into a 2 year contract? Or, do you pay monthly even if you have an account with them? I always get conflicting answers when I call or go into the stores. Thanks for your help and opinions. I know we all can't wait!
Click to expand...
Click to collapse
Don't forget to use BigCrumbs.com for 4% cash-back when ordering from Expansys-USA, which is essentially another $30 off.
Hi guys I had been extremely interested in the gnex for the past 2 months...buying it is on my top of list.
I wanted to get it from amazon /newegg since they have the full international warranty.beccause I am out of the country frequently for 2-3 months,in Asia,Europe,china,India,etc. My question here would be,people who got the phone from handbag/clove/negri,did u guys get international warranty n stuff recognized by Samsung?does your papers clearly mention international warranty? I have never bought from these sellers lol....in case of a problem,if I just send it in to the service center in the country,that's enuf right?I don't want a seller warranty,but a true manufacturer warranty.
sent from my tablet,NOT AN IPAD!
bump... pls help out som1?? ne1 with a nexus, can u pls confirm the international warranty status?
I ordered from Negri. To my knowledge Samsung UK wont warranty imported GalNex directly.
Negri's policy:
Every (Non Carrier Branded) device comes with a 1 year warranty from the manufacturer. After 25 days our exchange/return policy has expired, you should contact the manufacturer for repair or for warranty replacement or exchange, if your device qualifies for this. Please contact the manufacturer to determine if the device you hold is covered under their warranty. If you would like to send your device to us to send to the manufacturer you are free to do so. Please request an RMA. This will delay the warranty process by 1-2 weeks and you will be charged shipping to and from the manufacturer. You will need the original invoice from us in order to have your item repaired or exchanged by the manufacturer. Warranty varies by manufacturer, but typically warranties are valid for 1 year from purchase.
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Click to collapse
I would guess the other importers are similar. The device is covered under warranty, but needs to be shipped back to the importer you purchased from and from there back to Samsung UK. At least thats the impression I get, could be wrong.
psycho2097 said:
Hi guys I had been extremely interested in the gnex for the past 2 months...buying it is on my top of list.
I wanted to get it from amazon /newegg since they have the full international warranty.beccause I am out of the country frequently for 2-3 months,in Asia,Europe,china,India,etc. My question here would be,people who got the phone from handbag/clove/negri,did u guys get international warranty n stuff recognized by Samsung?does your papers clearly mention international warranty? I have never bought from these sellers lol....in case of a problem,if I just send it in to the service center in the country,that's enuf right?I don't want a seller warranty,but a true manufacturer warranty.
sent from my tablet,NOT AN IPAD!
Click to expand...
Click to collapse
I believe Samsung does not have international warranty atleast for this phone. If it was released in a particular country, you need to send ti to their repair center in that country for service.
If you buy it from expansys-usa, then you send the phone to them and they will send it to samsung uk for repairs.
warranty is what is definitely keeping me on the sidelines.
i'll wait for the release of the verizon version first and see if any announcements are made regarding a GSM release in the US.
Most likely i'll end up ordering sometime next week.
i hope BB sells the GSM unlocked version soon. i'd rather go through them.
Samsung's policy on grey market electronics is very strict and clear. In order to receive warranty repairs on a covered device it must be:
1) Purchased in its country of intended sale.
2) Purchased from an authorized Samsung reseller.
No international GN purchased in the U.S. has a warranty no matter what the reseller tells you. That includes Negri and Expansys-USA. However, both Negri and Expansys will ship the phone overseas to one of their international affiliates for service on behalf of their U.S. customers. The GSM GN is not sold in the U.S. and, if it is, it's considered by Samsung to be a grey market device. Anyone buying from either Handtec or Clove are covered for two-years since the device would have been purchased in the UK even though it was imported to the U.S.
If an imported GN needs service, you have to ship it to a Samsung repair centre in the UK. Before warranty work is provided they'll ask for a receipt and/or credit card statement showing the purchase from an authorized reseller in GBP. They also maintain a database of serial numbers so they know which devices were sold through which resellers. They've denied claims on plenty of international SGS2's because the above conditions weren't met.
OP, Amazon and NewEgg are your least preferred options as the phone has no warranty what so ever. You can however get a SquareTrade warranty for it because they cover grey market devices. It's about $100 for two-years of coverage with ADH when they have a 30% sale going on.
deleted for redundant post.
got an email back from squaretrade:
"Hello XXXXX,
Thank you for contacting SquareTrade.
In order for your item to be eligible for a SquareTrade coverage, it should have a US Manufacturer's warranty. Also, SquareTrade Care Plans are available on eligible items purchased from eBay within the last 30 days and items purchased from any retail store/website within the last 90 days.
We only offer warranties on new and refurbished items recently purchased from a retail store or retail website and new, refurbished and used items from eBay.
We do not offer warranties for any items purchased from Craigslist, classified ads, or any person-to-person transactions, including items purchased from friends or family members. Items from pawn shops, thrift stores and other stores selling used goods are also ineligible.
Should you have any questions or concerns, reply to this email or call 1-877-WARRANTY (1-877-927-7268) US & Canada only, 24/7.
Thank you,
Ravishing Rick Rude
SquareTrade Care Specialist
re: Ticket [#XXXXXXXXXXX]
Your comment:
i would like to purchase a galaxy nexus in the US that is being sold by companies like expansys, negri electronics etc.....
my questions is:
even though the galaxy nexus (GSM version) isn't officially being sold in the US, if i purchase from the aforementioned companies, can i still get a valid plan with square trade?
***the GSM galaxy nexus is currently being imported by negri electronics and expansys and sold in the US, so it is currently considered a gray market phone. *** "
bummer.
BarryH_GEG said:
Samsung's policy on grey market electronics is very strict and clear. In order to receive warranty repairs on a covered device it must be:
1) Purchased in its country of intended sale.
2) Purchased from an authorized Samsung reseller.
No international GN purchased in the U.S. has a warranty no matter what the reseller tells you. That includes Negri and Expansys-USA. However, both Negri and Expansys will ship the phone overseas to one of their international affiliates for service on behalf of their U.S. customers. The GSM GN is not sold in the U.S. and, if it is, it's considered by Samsung to be a grey market device. Anyone buying from either Handtec or Clove are covered for two-years since the device would have been purchased in the UK even though it was imported to the U.S.
If an imported GN needs service, you have to ship it to a Samsung repair centre in the UK. Before warranty work is provided they'll ask for a receipt and/or credit card statement showing the purchase from an authorized reseller in GBP. They also maintain a database of serial numbers so they know which devices were sold through which resellers. They've denied claims on plenty of international SGS2's because the above conditions weren't met.
OP, Amazon and NewEgg are your least preferred options as the phone has no warranty what so ever. You can however get a SquareTrade warranty for it because they cover grey market devices. It's about $100 for two-years of coverage with ADH when they have a 30% sale going on.
Click to expand...
Click to collapse
Listen,amazon and newegg have something called international versions of gs2 and gs and nexus s with full international warranty,n I know for a fact that these warranties were honored internationally. And when amazon n newegg say international warranty,it basically means everywhere except US. That's fine by me,actually. Well,I mean I would prefer if US was included obviously...but I can do without it. Anyways, speculations aside,can any actual nexus owner provide details about his or her papers? Someone from Europe that purchased from handtec or clove? I asked both handtec n clove yesterday,waiting for an answer.
Sent from my cell phone. DUH
Show of hands:
How many people have actually used their warranty? Seriously?
I mean, it's nice as a comforting thing, but in 10 years I have never needed a warranty.
Most things that go wrong aren't warranty issues anyway (dead battery, physical/water damage, etc).
It just seems like people are leveraging this as a reason not to buy.
Once you root, it's done with anyway (any warranty, that is).
I don't think you're done with warranty if you root. Or has anyone actually heard not getting support or service because of root? You can also always revert to stock, but I'm thinking if not to although I'm soon sending mine for inspection due to screen issues.
I was instructed by Samsung UK to contact local Samsung for support, but that can be because of all the neat customer rights things here in EU.
Sent from my Galaxy Nexus using XDA App
predation said:
got an email back from squaretrade:
"Hello XXXXX,
Thank you for contacting SquareTrade.
In order for your item to be eligible for a SquareTrade coverage, it should have a US Manufacturer's warranty. Also, SquareTrade Care Plans are available on eligible items purchased from eBay within the last 30 days and items purchased from any retail store/website within the last 90 days.
We only offer warranties on new and refurbished items recently purchased from a retail store or retail website and new, refurbished and used items from eBay.
We do not offer warranties for any items purchased from Craigslist, classified ads, or any person-to-person transactions, including items purchased from friends or family members. Items from pawn shops, thrift stores and other stores selling used goods are also ineligible.
Should you have any questions or concerns, reply to this email or call 1-877-WARRANTY (1-877-927-7268) US & Canada only, 24/7.
Thank you,
Ravishing Rick Rude
SquareTrade Care Specialist
re: Ticket [#XXXXXXXXXXX]
Your comment:
i would like to purchase a galaxy nexus in the US that is being sold by companies like expansys, negri electronics etc.....
my questions is:
even though the galaxy nexus (GSM version) isn't officially being sold in the US, if i purchase from the aforementioned companies, can i still get a valid plan with square trade?
***the GSM galaxy nexus is currently being imported by negri electronics and expansys and sold in the US, so it is currently considered a gray market phone. *** "
bummer.
Click to expand...
Click to collapse
From the T&C of my warranties for my UK i9100 and G-Tab:
If the manufacturer refuses to honor their warranty because they consider your item grey market or not purchased from an authorized retailer, we will still cover you.
If your item is used, or doesn't have a US manufacturer's warranty of at least 90 days ("Other"), then the Service Agreement begins on the 61st day after item purchase and lasts for the number of years of coverage you specify at purchase time.
Also, after you purchase the warranty, you can send in your receipt for verification and to expedite claims processing. They accepted both my UK receipts without question.
You can view the full T&C on their website.
---------- Post added at 12:26 AM ---------- Previous post was at 12:04 AM ----------
psycho2097 said:
Listen,amazon and newegg have something called international versions of gs2 and gs and nexus s with full international warranty,n I know for a fact that these warranties were honored internationally. And when amazon n newegg say international warranty,it basically means everywhere except US. That's fine by me,actually. Well,I mean I would prefer if US was included obviously...but I can do without it. Anyways, speculations aside,can any actual nexus owner provide details about his or her papers? Someone from Europe that purchased from handtec or clove? I asked both handtec n clove yesterday,waiting for an answer.
Sent from my cell phone. DUH
Click to expand...
Click to collapse
Huh? There's only one warranty. The one provided by Samsung which is based on the country of intended sale. Samsung doesn't sell the GSM GN in the U.S. Any reseller that's selling it here is importing it from overseas. That makes it grey market which means Samsung won't cover it. Samsung USA won't repair it because it's not a product sold here. Samsung UK won't repair it because the Amazon receipt shows it was purchased outside the UK, its intended country of sale. You'll notice that if Amazon is the merchant, all their imported phones say "no warranty." But go ahead, purchase other than from Expansys, Negri, or the UK and see what happens if you need service. A lot of SGS2 owners spun the wheel and learned the hard way.
BarryH_GEG said:
From the T&C of my warranties for my UK i9100 and G-Tab:
If the manufacturer refuses to honor their warranty because they consider your item grey market or not purchased from an authorized retailer, we will still cover you.
If your item is used, or doesn't have a US manufacturer's warranty of at least 90 days ("Other"), then the Service Agreement begins on the 61st day after item purchase and lasts for the number of years of coverage you specify at purchase time.
Also, after you purchase the warranty, you can send in your receipt for verification and to expedite claims processing. They accepted both my UK receipts without question.
You can view the full T&C on their website.
---------- Post added at 12:26 AM ---------- Previous post was at 12:04 AM ----------
Huh? There's only one warranty. The one provided by Samsung which is based on the country of intended sale. Samsung doesn't sell the GSM GN in the U.S. Any reseller that's selling it here is importing it from overseas. That makes it grey market which means Samsung won't cover it. Samsung USA won't repair it because it's not a product sold here. Samsung UK won't repair it because the Amazon receipt shows it was purchased outside the UK, its intended country of sale. You'll notice that if Amazon is the merchant, all their imported phones say "no warranty." But go ahead, purchase other than from Expansys, Negri, or the UK and see what happens if you need service. A lot of SGS2 owners spun the wheel and learned the hard way.
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Click to collapse
as i said, theres something called international warranty that gives u warranty everywhere except US in amazon phones. esp galaxy s and s2. i dont know how that works. stupid dilemma. Then again, i dont want to buy the buy the phone then find out that it has a damaged screen/yellowish screen, non-responsive buttons and crap and have to live with that for the next 2 years. no sir. Ah well, my next assignment is in India in March, maybe I will buy it there, they provide full international warranty. But i so dont want to wait till March.
ps, heres the reply from clove-
Thanks for your email. We cannot guarantee that the warranty is truly international. We do find in most cases that the service centres in different countries will accept the handset for repair, but not always. It does come with a 2 year UK warranty, but as you mentioned, this may not be suitable for yourself.
psycho2097 said:
as i said, theres something called international warranty that gives u warranty everywhere except US in amazon phones. esp galaxy s and s2.
Click to expand...
Click to collapse
You're reading something made up by a third-party reseller listing on Amazon. The below link is for a SGS2 fulfilled by Amazon. You'll notice it says "no warranty" in the product title. There's no such thing as an "international warranty." The warranty is what's offered by Samsung which varies based on where the phone is sold.
http://www.amazon.com/gp/product/B004QTBQ2C/ref=olp_product_details?ie=UTF8&me=&seller=
Ah well, my next assignment is in India in March, maybe I will buy it there, they provide full international warranty. But i so dont want to wait till March.
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I don't know what Samsung's warranty policy is for products sold in India. But you better check where an Indian purchased phone can be repaired otherwise, if it's the same policy as the rest of the world, that's where you'll be sending it should it need repair.
I know Samsung USA will not honor international devices however will they repair it for you for a charge if you send it to them?
mstyle88 said:
I know Samsung USA will not honor international devices however will they repair it for you for a charge if you send it to them?
Click to expand...
Click to collapse
Someone with an ISGS2 that needed a new display got all the way through the process to the point of it being received by the Samsung repair center in TX. When they got it, they sent it back. Samsung, more than any other manufacturer, does everything they can to make grey market imports distasteful. They are the only phone maker that belongs to AGMA.
http://www.agmaglobal.org/
Has anyone ever needed to use warranty on their phones? like, are certain defects so common that you need to use the warranty? I am looking to buy the phone from UK for use in new zealand and am worried about the warranty for GN.
I bought two Galaxy Nexus units and discovered that one has a defective speaker.
Anyone know if I can mail it directly to Samsung in the UK and they will mail it back to me here in Canada? I don't mind paying the postage to the UK and get it faster rather than having it forwarded to Samsung through unlocked-mobiles.
krishant007 said:
Has anyone ever needed to use warranty on their phones? like, are certain defects so common that you need to use the warranty? I am looking to buy the phone from UK for use in new zealand and am worried about the warranty for GN.
Click to expand...
Click to collapse
I used my warranty on both my Nexus One and Nexus S. I got a replacement N1 from HTC and a new PCBA in my NS from Samsung, both free of charge. Both phones were rooted but re-locked before sending them in.
So what's the consensus on the best option for US buyers? One of the official UK sellers? Canadian?
krishant007 said:
Has anyone ever needed to use warranty on their phones? like, are certain defects so common that you need to use the warranty? I am looking to buy the phone from UK for use in new zealand and am worried about the warranty for GN.
Click to expand...
Click to collapse
The SGS2's weak link is the way the USB port is mounted. It can come loose and get pushed up in to the phone. It happened to a couple of people. It's too early to tell if the GN has a common failing. For warranty work, you ship the phone to Samsung in the UK and they repair it and pay shipping back.
---------- Post added at 12:40 PM ---------- Previous post was at 12:36 PM ----------
irishrally said:
So what's the consensus on the best option for US buyers? One of the official UK sellers? Canadian?
Click to expand...
Click to collapse
If you buy from Expansys-USA or Negri you ship the phone to them in the U.S. and they forward it on to their affiliates overseas for repair. It'll cost less for shipping but will take longer. The warranty is intact if you buy it from the UK.
As for Canada, that's a good question. The phone's not being sold directly there it's being offered via the carriers. If the carrier handles the repairs I don't know what happens when you're not a subscriber and don't have an account with them. I don't know if Samsung Canada will directly repair a carrier branded phone. If they will, Canada's a lot faster and cheaper if the phone needs repair.
I'm in a bit of a weird situation where I've accidentally preordered 2 note 7s. I'm going to keep one obviously but I was wondering what's the best way to get rid of the other one? Would it be better to try and return it directly to Samsung (bought from the website) or should I try reselling on eBay or something else? I'm from the uk and I know there's a huge demand so I feel like reselling on eBay would be a good idea but wouldn't this mean the warrenty is voided? Are people still interested in buying an international phone with no warrenty? Also if there are any other good sites than eBay please say.
Thanks.
hnrykw said:
I'm in a bit of a weird situation where I've accidentally preordered 2 note 7s. I'm going to keep one obviously but I was wondering what's the best way to get rid of the other one? Would it be better to try and return it directly to Samsung (bought from the website) or should I try reselling on eBay or something else? I'm from the uk and I know there's a huge demand so I feel like reselling on eBay would be a good idea but wouldn't this mean the warrenty is voided? Are people still interested in buying an international phone with no warrenty? Also if there are any other good sites than eBay please say.
Thanks.
Click to expand...
Click to collapse
https://swappa.com
If you reject the delivery, they will eventually just charge you 15% restocking fee. If you sell on Ebay, you will take a hit on price and you have to ship quick. Offer Free Overnight to buyers. And you get rid of it that way. Good Luck!
Why can't you just return it to Samsung unopened for a full refund?
thetonyclifton said:
Why can't you just return it to Samsung unopened for a full refund?
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You have to read the term and conditions of Samsung's store. If they ship it, you must keep it or pay 15% restocking fee
CerveCesar said:
You have to read the term and conditions of Samsung's store. If they ship it, you must keep it or pay 15% restocking fee
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Click to collapse
EU distance selling laws gives you the right to return any product bought online within 14 days for a full refund on the product, if they charged shipping that and the return shipping is lost as they won't refund that since they technically did that service.
Belimawr said:
EU distance selling laws gives you the right to return any product bought online within 14 days for a full refund on the product, if they charged shipping that and the return shipping is lost as they won't refund that since they technically did that service.
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That is what I meant. Would be pretty tricky for them to not accept a return on an unopened, unused, resell-able item.
If we bought our Note 7s at retail stores like BestBuy, exchanging our phones will involve voiding the original sales. What happens to those who bought two for the semi-price of one and are waiting to receive $650 gift cards in the mail to help cover the second phones? Will the original deal be honored? Some of us are also expecting separate orders for free 256 SD cards and/or GearFit2s. Will they still be shipped?
You'll need to contact Best Buy or whatever retailer you bought from. I'm going to wait a few days before I talk to BBuy, to give them time to setup their exchange process and train their employees.
Hi,
Does anyone know, why OnePlus doesn't ship to New Zealand or How I can buy OnePlus devices with the OnePlus warranty? Because I am in New Zealand and I cannot order OnePlus devices from there website. I have to buy it from local stores and they provide one year warranty. But if I contact OnePlus, they cannot find out anything on my phone using IMEI number. They say it's a dummy phone and they do not provide any support at all.
I did contact to OnePlus, and they said I can buy from Austrailia if my friends or family is living there. If I order that way then I'll have to pay to the customs and it's gonna cost me more than $1000 NZD.
Any Solutions...???
netikjoshi98 said:
Hi,
Does anyone know, why OnePlus doesn't ship to New Zealand or How I can buy OnePlus devices with the OnePlus warranty? Because I am in New Zealand and I cannot order OnePlus devices from there website. I have to buy it from local stores and they provide one year warranty. But if I contact OnePlus, they cannot find out anything on my phone using IMEI number. They say it's a dummy phone and they do not provide any support at all.
I did contact to OnePlus, and they said I can buy from Austrailia if my friends or family is living there. If I order that way then I'll have to pay to the customs and it's gonna cost me more than $1000 NZD.
Any Solutions...???
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Your best bet, if you want a decent warranty, would be to wait until someone like PBtech start bringing it to NZ. Since they have a pretty reputable local shop, if any issues crop up, they should sort things out much better than any other parallel import shops. I'm also "very impatiently" waiting for it to come to NZ.
I do not have enough money right now. I had that time. It is available now at http://supero.co.nz/oneplus-5t-64gb-midnight-black/