D855 Camera Bug - G3 Q&A, Help & Troubleshooting

Hey all,
I have a weird bug and I wanted to share it if you have it or not. I bought my G3 3 days ago and when I shoot a photo from camera app or either snapchat, the phone turns off and I need to remove the battery to turn on again. It doesn't happen very frequently but it is very annoying. Is there anyone experinced the same bug?

camera works fine. No issues here

No issues here either, have you tried doing a factory reset?

daleski75 said:
No issues here either, have you tried doing a factory reset?
Click to expand...
Click to collapse
Thanks both. I'll try if it happens again.
Sent from my LG-D855 using XDA Free mobile app

Related

Front camera does not work

Hi,
When I want to shift to the front camera the gallery stops work.
And other camera apps doesn't reach the front camera.... did i do something or what could be the problem?
I've wiped the data...
Thanks for the advices...
Sent from my HUAWEI P6-U06 using xda app-developers app
sisqoboy said:
Hi,
When I want to shift to the front camera the gallery stops work.
And other camera apps doesn't reach the front camera.... did i do something or what could be the problem?
I've wiped the data...
Thanks for the advices...
Sent from my HUAWEI P6-U06 using xda app-developers app
Click to expand...
Click to collapse
What firmware are you using? I suggest you to flash new firmware first and check if it works then, otherwise it sounds hardware problem...
B111
i did the factory reset. Still the same.
I updated the stock 4.3 gallery app. Still nothing. Rear camera was ok.
When i wanted to shift...bumm...
Can i rooted the b114 just like i did with eroot?
is there any service menu to check the hardware?
Sent from my HUAWEI P6-U06 using xda app-developers app
sisqoboy said:
B111
i did the factory reset. Still the same.
I updated the stock 4.3 gallery app. Still nothing. Rear camera was ok.
When i wanted to shift...bumm...
Can i rooted the b114 just like i did with eroot?
is there any service menu to check the hardware?
Sent from my HUAWEI P6-U06 using xda app-developers app
Click to expand...
Click to collapse
If you did factory reset, i think its hw problem then... But try still flash B114, for sure It can be rooted using eroot. Im not pro at these thing so i dont know if theres some tool to check if phone cant get connection to front camera, somebody else would help yoy on this.
Now I'm on holiday so will try 2weeks later...
Sent from my HUAWEI P6-U06 using xda app-developers app
flash again
GalaxySIIII said:
flash again
Click to expand...
Click to collapse
hi, I am back. so after a while I flashed the B125 and factory reset as well and the problem is still the same.
Sometimes (very very rarely) I can see my face on the screen but most of the time I got the same message:
Gallery has stopped...
Does anyone has any kind of / sort of / kinda Idea?
maybe it is hardware problem but I do not want to give it back to the shop and miss my phone for 2 weeks... :S
Any Idea would be appreciated so much!
sisqoboy said:
hi, I am back. so after a while I flashed the B125 and factory reset as well and the problem is still the same.
Sometimes (very very rarely) I can see my face on the screen but most of the time I got the same message:
Gallery has stopped...
Does anyone has any kind of / sort of / kinda Idea?
maybe it is hardware problem but I do not want to give it back to the shop and miss my phone for 2 weeks... :S
Any Idea would be appreciated so much!
Click to expand...
Click to collapse
Try with a different camera app.
ZuperStyler said:
Try with a different camera app.
Click to expand...
Click to collapse
"camera error, cannot connect to the camera."
thanks for your post
sisqoboy said:
"camera error, cannot connect to the camera."
thanks for your post
Click to expand...
Click to collapse
No need to thank, since it didn't worked.
Camera error cannot connect to camera

Tab S wifi 8.4 frozes

Hello.
I'm having an annoying issue with my tab 8.4.
Every once in a why, the screen stops responding to touch. The buttons still work, but I have to lock and unlock the tablet so the screen becomes responsive again.
It does not seem to be a HW issue, as it's easily recovered, but it's driving me nuts.
Have you suffered this issue? I don't want to send it to repair if this is a common issue that is going to be fixed with the next SW release.
Regards!
ardeban said:
Hello.
I'm having an annoying issue with my tab 8.4.
Every once in a why, the screen stops responding to touch. The buttons still work, but I have to lock and unlock the tablet so the screen becomes responsive again.
It does not seem to be a HW issue, as it's easily recovered, but it's driving me nuts.
Have you suffered this issue? I don't want to send it to repair if this is a common issue that is going to be fixed with the next SW release.
Regards!
Click to expand...
Click to collapse
first of all, be cool
there's nothing can be left unresolved !
what's your tablet brand ?
Sent from my Nokia_XL using XDA Premium 4 mobile app
Errr... Samsung
Enviado desde mi SM-N910F
ardeban said:
Errr... Samsung
Enviado desde mi SM-N910F
Click to expand...
Click to collapse
jus flash stock firmware....it works fine
Sent from my Nokia_XL using XDA Premium 4 mobile app
tech virus said:
jus flash stock firmware....it works fine
Sent from my Nokia_XL using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It's on stock, I've reflashed to see if it helps, factory reset... nothing has helped.
ardeban said:
It's on stock, I've reflashed to see if it helps, factory reset... nothing has helped.
Click to expand...
Click to collapse
even flashing stock, the problem persists....wht happens actually ?
Sent from my Nokia_XL using XDA Premium 4 mobile app
I had this problem before. It had to do something with the apps that you were using/opened which caused it to freeze the tab s. Ram might be to low I guess would be the freeze problem. But you have reflashed and restore and it still happens. So it could be a hardware problem. After reflashing what apps did you install? It could be an app causing it as it did for me.
Sent from my SM-T800 using Tapatalk

Constant OTA update notification and no selfies using the heartrate monitor

I get a constant notification in the notification bar about an OTA update, but never updates my phone.
Another issue I noticed is that I can't take a selfie using the heartrate monitor, the way it's supposed to work.
Anyone knows what's wrong?
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Anyone with a fix?
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Factory reset?
Sent from my SAMSUNG-SM-N910A using XDA Premium 4 mobile app
Squilchi said:
Factory reset?
Sent from my SAMSUNG-SM-N910A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That's not a fix.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Selfies with the heart rate monitor only works if you are using Selfies mode for the front facing camera.
Selfies for the 16m camera is automatic in backfacing Selfies mode as you have to try and guess where your face is and it's pretty difficult. Though it foes beep to let you know when it sees your face.
incisivekeith said:
That's not a fix.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
Have you tried it? Ive never received a notification for an ota update
Sent from my SAMSUNG-SM-N910A using XDA Premium 4 mobile app
icexshinigami said:
Selfies with the heart rate monitor only works if you are using Selfies mode for the front facing camera.
Selfies for the 16m camera is automatic in backfacing Selfies mode as you have to try and guess where your face is and it's pretty difficult. Though it foes beep to let you know when it sees your face.
Click to expand...
Click to collapse
I should have mentioned that I was trying selfies with the selfies mode on the front facing camera, and it still didn't work.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Squilchi said:
Have you tried it? Ive never received a notification for an ota update
Sent from my SAMSUNG-SM-N910A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I said a factory reset is not a fix because it doesn't fix the issue without causing a lot of work resetting the phone.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
incisivekeith said:
I said a factory reset is not a fix because it doesn't fix the issue without causing a lot of work resetting the phone.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
If you're not willing to reset the phone, then you won't know if its a software or hardware issue. It will wind up being your loss when you can't exchange it for a new phone before the return date is up. Reinstalling some apps and re-entering some basic info isn't rocket science.
DamageSource said:
If you're not willing to reset the phone, then you won't know if its a software or hardware issue. It will wind up being your loss when you can't exchange it for a new phone before the return date is up. Reinstalling some apps and re-entering some basic info isn't rocket science.
Click to expand...
Click to collapse
Reinstalling 230 apps and configuring these apps is tedious, and resetting the phone should be the last resort, not first one. If I wanted to reset the phone, I wouldn't ask the question here on XDA; I would have called Samsung support.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
incisivekeith said:
Reinstalling 230 apps and configuring these apps is tedious, and resetting the phone should be the last resort, not first one. If I wanted to reset the phone, I wouldn't ask the question here on XDA; I would have called Samsung support.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
Then you should have called Samsung support. You have PHYSICAL and SOFTWARE functions that sound broken from what you've explained. I'll say it again, you provided us with an issue, icexshinigami provided you with information which you verified. If all of that is correct and your device is still not working correctly, you're either doing something wrong or you have a faulty device.
You got answers. Whether or not you liked them isn't my problem or anyone elses. Also, technically a restore is a fix. Samsung will tell you that over the phone after you verify everything you've already been told and they will either have you restore the device or return the device if you refuse to restore it or the restore doesn't work. How do I know this? I just went thought this with samsung and they did all this. Guess what? It was a FAULTY DEVICE.
Either take the time exhausting ALL your options, or don't ask for help at all. Man if reinstalling all "230 apps" is your biggest problem then I worry for you.
It wouldn't surprise me that after I post this everything gets magically fixed and you come with an explanation (if you even follow up) that wouldn't work anyways. Not trying to be rude but it sounds like you wouldn't own up to something you did and not the device.
And you have another thread on here asking questions about a problem on your phone. 2 and 2 together. I'm saying bad device. It happens.
I have the same problem. I've done a factory reset to diagnose a different problem (which helped, btw). It didn't help in this case though so it very well might be some hardware issue.
I should also state that when I place my finger on the heartrate sensor in the selfie mode, I do see it light up. It just never seems to vibrate or anything. Or perhaps it's just having trouble finding my face. Perhaps I'm just that ugly xD
Update:
Quite interestingly enough, I toggled between both regular selfie mode and the wide selfie mode and right back to regular. It's working now.
The only thing I can suggest is, when you place it in selfie mode and you press the heart rate sensor, is it lighting up? If not, then have you also tried the built-in fitness app to at least verify your heart rate sensor is functional?
1) Backup with Kies
2) Factory Reset
3) Restore with Kies
4) Try your selfie again with H/R sensor, if it fails you have 1 of 2 problems
a) You're not touching the H/R correctly
b) Bad device
Simple Enough Logic for OP?
DamageSource said:
Then you should have called Samsung support. You have PHYSICAL and SOFTWARE functions that sound broken from what you've explained. I'll say it again, you provided us with an issue, icexshinigami provided you with information which you verified. If all of that is correct and your device is still not working correctly, you're either doing something wrong or you have a faulty device.
You got answers. Whether or not you liked them isn't my problem or anyone elses. Also, technically a restore is a fix. Samsung will tell you that over the phone after you verify everything you've already been told and they will either have you restore the device or return the device if you refuse to restore it or the restore doesn't work. How do I know this? I just went thought this with samsung and they did all this. Guess what? It was a FAULTY DEVICE.
Either take the time exhausting ALL your options, or don't ask for help at all. Man if reinstalling all "230 apps" is your biggest problem then I worry for you.
It wouldn't surprise me that after I post this everything gets magically fixed and you come with an explanation (if you even follow up) that wouldn't work anyways. Not trying to be rude but it sounds like you wouldn't own up to something you did and not the device.
And you have another thread on here asking questions about a problem on your phone. 2 and 2 together. I'm saying bad device. It happens.
Click to expand...
Click to collapse
All that typing is not helpful, in case it wasn't clear.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
pr0cl1v1ty said:
1) Backup with Kies
2) Factory Reset
3) Restore with Kies
4) Try your selfie again with H/R sensor, if it fails you have 1 of 2 problems
a) You're not touching the H/R correctly
b) Bad device
Simple Enough Logic for OP?
Click to expand...
Click to collapse
Not helpful. Thanks.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Mods please close this thread. Thanks.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

Auto-rotate not working?

Unfortunately i cant tell if it started with the last OTA or not, but my auto-rotate quit working. I have tried factory resets from both the settings/storage menu and using the power/volume down after phone was powered down. I contacted Verizon and they have had reports of it happening. She continued to say LG is aware of it and says it is a software issue that there will be a fix soon. Is anyone else aware of this problem?
nope. never used a ota cause they try to fix whats not broken most of the time, sorry to hear that has happened to ur phone
LASERWOLF452 said:
nope. never used a ota cause they try to fix whats not broken most of the time, sorry to hear that has happened to ur phone
Click to expand...
Click to collapse
A quick kdz flash fixed it..
Sent from my VS986 using XDA Free mobile app
planedoc said:
A quick kdz flash fixed it..
Sent from my VS986 using XDA Free mobile app
Click to expand...
Click to collapse
cool. glad to hear

Slow camera saving?

I just noticed today that the camera has become very slow (1 second or more) for saving pictures. Did not see that before and I've tried both internal storage and SD card for saving, with the same result.
I've factory restored my phone and it went back to normal until all my apps were installed / updated.
Is anyone experiencing the same?
Sent from my LG-H811 using Tapatalk
Update: when not on wifi things are normal. I suspect either Google Photos or my WD automatic backup. Will try to uninstall both and report back when I'm on my wifi again.
Sent from my LG-H811 using Tapatalk
Try disabling HDR mode in Camera settings.
Sent from my LG-H815 using Tapatalk
HDR isn't at fault here. I tried with and without it as well. Also I'm not in manual mode with RAW saving. I'm quite sure it's related to the wifi backup processes but I'll try to confirm that later.
Sent from my LG-H811 using Tapatalk
How or where are you experiencing this lag? Is it taking time to display the preview on the camera screen? Are you switching to Google Photos or the Gallery app and not finding it?
Let us know your findings. I encounter this as well. No idea what to look at. Thanks
Sent from my LG-H815 using Tapatalk
What class is your sdcard?
Mine is sandisk ultra 64gb. Class 10
Sent from my LG-H815 using Tapatalk
knowingplague said:
Mine is sandisk ultra 64gb. Class 10
Sent from my LG-H815 using Tapatalk
Click to expand...
Click to collapse
Well that rules that out.
Sent from my VS986 using XDA Free mobile app
grimjeeper said:
Well that rules that out.
Sent from my VS986 using XDA Free mobile app
Click to expand...
Click to collapse
Now it's working fine, saving to SD card. Intermittent for me.
knowingplague said:
Now it's working fine, saving to SD card. Intermittent for me.
Click to expand...
Click to collapse
Must be an app causing the issues.
Sent from my VS986 using XDA Free mobile app
I thought that when I took a picture the other day... I noticed someone said about disabling google photos... and that it doesn't happen when not on wifi.
I'm running google photos too, and also by default it only backs up over wifi.... things are beginning to add up now.
I might disable the google photos auto backup and see if there is any difference...
nadram said:
How or where are you experiencing this lag? Is it taking time to display the preview on the camera screen? Are you switching to Google Photos or the Gallery app and not finding it?
Click to expand...
Click to collapse
Only when on wifi. It's taking time to display the preview in the camera screen and during that time the shutter button is unavailable. The picture gets recorded, it's just taking an aweful lot of time.
knowingplague said:
Let us know your findings. I encounter this as well. No idea what to look at. Thanks
Sent from my LG-H815 using Tapatalk
Click to expand...
Click to collapse
I'm definitely suspecting Google Photos, but I read that even after uninstalling it the pictures keep getting backed up so there must be another process that does it. I haven't had the time to do more tests yet but as soon as I have I'll report back.
AnteusFogg said:
Only when on wifi. It's taking time to display the preview in the camera screen and during that time the shutter button is unavailable. The picture gets recorded, it's just taking an aweful lot of time.
I'm definitely suspecting Google Photos, but I read that even after uninstalling it the pictures keep getting backed up so there must be another process that does it. I haven't had the time to do more tests yet but as soon as I have I'll report back.
Click to expand...
Click to collapse
You have to disable it in the Google settings app.
Sent from my LG G4
Spectre51 said:
You have to disable it the Google settings app.
Sent from my LG G4
Click to expand...
Click to collapse
Thanks. Will try that.
Sent from my LG-H811 using Tapatalk
AnteusFogg said:
Thanks. Will try that.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
I too have google photos, but disabled the backup. Still have the issue sometimes. A reboot will fix it until next occurence.
Sent from my LG-H815 using Tapatalk
Was having similar issue as the OP on VS986 after changing DPI. Reverted back as it was in a boot loop of sorts. Booted into stock recovery and did a cache wipe and now it's back to normal. Not sure if this will work your you, but you have nothing to lose.
grimjeeper said:
Must be an app causing the issues.
Sent from my VS986 using XDA Free mobile app
Click to expand...
Click to collapse
I have V20 and very slow camera. I uninstalled One Drive and seems it become normal now.

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