Internal Storage Problem - One (M8) Q&A, Help & Troubleshooting

Hi All,
Running Viper 1.8.0 and I am having an issue with the internal storage. The pc is saying I have 10.5gb of storage and I have 6b free but I only appear to have 3.2gb of space used according to properties on the pc, so there appears to be 1gb or so missing.
Any ideas?

Jonnibravo said:
Hi All,
Running Viper 1.8.0 and I am having an issue with the internal storage. The pc is saying I have 10.5gb of storage and I have 6b free but I only appear to have 3.2gb of space used according to properties on the pc, so there appears to be 1gb or so missing.
Any ideas?
Click to expand...
Click to collapse
Almost looks like you have 1.3GB missing, roughly about the same size a compressed nandroid backup

I've removed the backup to make room for a new backup and to flash a new Rom

Jonnibravo said:
I've removed the backup to make room for a new backup and to flash a new Rom
Click to expand...
Click to collapse
Yeah but check on the phone itself too.
On my phone it says 10.51GB / 16.00GB.
In other words, 10.51GB used on the device.
From that 10.51GB it's broken down as 1.80GB Apps, 14.66MB Music, 12.45MB Photos & Videos, 1.19MB Downloads, Other 8.69GB. Available 5.49GB
5.49 + 10.51 = 16GB.
8.69 + 1.8 = 10.49 + the other small MB's adding up... Out of the 8.69GB my used for user made, apps, browser(downloads) , gallery and Miscellaneous, all of which comes to roughly 3.6GB. The rest has to be for the system itself(Android system).
Though if you deleted a back up then surely it has to update as such on the actual size available etc. Strange then
I'm afraid I don't have an answer or solution if there really did go 1GB missing somewhere. To be honest I never really even bothered with the internal storage. I got the phone and practically immediately popped in an SD Card.

Related

[Q] Free space in internal memory

Hi there
I have a serious problem with my S4 Mini Duos GT-I9192. The problem is that the free internal memory space is wrong. At the moment it's showing about 1GB free space, but I confirmed my installed apps and it's impossible I have 5GB of installed apps. In fact I have about 2.5GB of installed apps, then I shoud have about 3GB of free space.
I made a test, plugged the device in the computer and it shows I really have 1GB free in internal memory, after that I selected all folders into it and get properties, and it shows 2.4GB size. (you can see in attached images)
My question: If the internal memory has 5.39GB and my all files has 2.4GB used space, I should have 2.99GB free space, not just 1GB free!!! Where is this lost space??? I need it, because I want install apps and games, and at now I cant!!
My andriod version is 4.4.2 kitkat (not rooted), manually updated from sammobile, but the problem was the same before update. The original version was 4.2 Jelly Bean.
Best regards for all.
You should look for hidden folders with a dot before the name. I think you probably got a big .thumbnails folder. That's a common problem, try searching on google for solutions.
marchrius said:
You should look for hidden folders with a dot before the name. I think you probably got a big .thumbnails folder. That's a common problem, try searching on google for solutions.
Click to expand...
Click to collapse
Hi guy, that's not the problem. I selected all folders, included with dot before name, hidden folders... Also had googled, but no answer...
renatotozzi said:
Hi guy, that's not the problem. I selected all folders, included with dot before name, hidden folders... Also had googled, but no answer...
Click to expand...
Click to collapse
Did u play heavy games in the past? If you uninstall those games, occasionally their cache/data remain on your device. Go to internal sdcard > Android > Obb and look for any folders that correspond to the apps u used previously. Delete them and see if that solves your problem. I had this problem once in the past when I uninstalled gta3, the com.rockstargames.XXXX folder remained in the obb folder. I had to manually delete that to free up space.
If that does not work, backup everything u got on your internal sd card onto microsd card/usb drive and wipe internal storage via TWRP recovery.
Try what I suggested. hopefully it works. good luck.
Do what he said. you can wipe internal storage from your pc too
sasank360 said:
Did u play heavy games in the past? If you uninstall those games, occasionally their cache/data remain on your device. Go to internal sdcard > Android > Obb and look for any folders that correspond to the apps u used previously. Delete them and see if that solves your problem. I had this problem once in the past when I uninstalled gta3, the com.rockstargames.XXXX folder remained in the obb folder. I had to manually delete that to free up space.
If that does not work, backup everything u got on your internal sd card onto microsd card/usb drive and wipe internal storage via TWRP recovery.
Try what I suggested. hopefully it works. good luck.
Click to expand...
Click to collapse
Nope, I don't have old data/obb games in device. As you can see in attached screen capture, I selected all existing folders in my device and get properties, it shows I have 2.5 GB used, the refered space is really lost, maybe in some partition which windows does not recognize...
marchrius said:
Do what he said. you can wipe internal storage from your pc too
Click to expand...
Click to collapse
But wipe what? wipe not used files? I can't do this because all files used, I don't have unused files there. Or this wipe process is something which can find the lost space in device?
renatotozzi said:
But wipe what? wipe not used files? I can't do this because all files used, I don't have unused files there. Or this wipe process is something which can find the lost space in device?
Click to expand...
Click to collapse
No what we meant is : You first copy everything from your internal storage to external sd card or usb drive. Then go to TWRP recovery and choose wipe>Advanced Wipe and select internal storage. Then swipe and your internal storage will be cleaned up off everything. Now you can transfer the backup files from that usb drive or ext sd card back to internal storage.Do not format internal storage via windows pc.
Do that only with TWRP recovery. Good luck.
Have you considered that the internal memory is shared?
Infact the internal sdcard is the folder /data/media.
The S4 mini has the /data partition of 5.4 GB.
So if you have 1 Gb free and 2.4 occupied into internal sdcard (/data/media), maybe you have 2 GB occupied into /data? In particular into /data/app e app-asec? (these folders contain the apks of app installed from play store).
sasank360 said:
No what we meant is : You first copy everything from your internal storage to external sd card or usb drive. Then go to TWRP recovery and choose wipe>Advanced Wipe and select internal storage. Then swipe and your internal storage will be cleaned up off everything. Now you can transfer the backup files from that usb drive or ext sd card back to internal storage.Do not format internal storage via windows pc.
Do that only with TWRP recovery. Good luck.
Click to expand...
Click to collapse
Ok guy, I understood your tip. I'll try to do that. Just another question: Doing this process I will lose all my personal settings, installed apps, accounts? Or all will be as before after do that?
renatotozzi said:
Ok guy, I understood your tip. I'll try to do that. Just another question: Doing this process I will lose all my personal settings, installed apps, accounts? Or all will be as before after do that?
Click to expand...
Click to collapse
Sorry for late reply. You wont lose installed apps but you will lose those photos, videos and any downloads or documents you have on internal storage. That's the reason I said backup/Copy everything on your internal storage to usb drive/external sd card and then format. Later you can move them back to internal storage and reboot.
sasank360 said:
Sorry for late reply. You wont lose installed apps but you will lose those photos, videos and any downloads or documents you have on internal storage. That's the reason I said backup/Copy everything on your internal storage to usb drive/external sd card and then format. Later you can move them back to internal storage and reboot.
Click to expand...
Click to collapse
Ok, guy, thanks for tip, I'll try this
I've got this problem today. Only 800 MB free in internal SD, but when selected all files/folders they only had 1,2 GB!! Where the hell was the remaining GB?
I've entered the recovery and found a backup in the internal SD. Deleted it and recovered the free space!
2 days ago, I've made a backup to the external SD (waiting for the M10 release!), and it really is there, but I don't know how, the backup was made to the internal SD too!
See if you don't have any backup in the internal SD, but you have to go by the recovery.

Internal SD Card always full / Media Storage > 1GB!?

Hi,
what I'm experiencing at the moment is kind of strange. I use a S-Offed M8 with the current Insertcoin Rom.
My internal SD Card is only used for Whatsapp and all installed Apps. With all the data there is about 1GB of free space.
Now the strange part - I always get the message from the phone telling me the internal sd is full. When I check the free space within the settings I see 16gb of 16gb used space. Then I delete some megabytes and i see the free space, but after minutes or even seconds the space is fully used again. I now deleted everything I could and found via es file explorer (root) but it's full again.
What can I do to determine the process, app or whatever causing this issue? It's really annoying as I can't use my phone correctly.
Thanks
Daniel
Dacoco said:
Hi,
what I'm experiencing at the moment is kind of strange. I use a S-Offed M8 with the current Insertcoin Rom.
My internal SD Card is only used for Whatsapp and all installed Apps. With all the data there is about 1GB of free space.
Now the strange part - I always get the message from the phone telling me the internal sd is full. When I check the free space within the settings I see 16gb of 16gb used space. Then I delete some megabytes and i see the free space, but after minutes or even seconds the space is fully used again. I now deleted everything I could and found via es file explorer (root) but it's full again.
What can I do to determine the process, app or whatever causing this issue? It's really annoying as I can't use my phone correctly.
Thanks
Daniel
Click to expand...
Click to collapse
There is an app called Disk Usage and that can help to find where all your space is going?
Thanks, at the moment everything seems to work fine and the free space of 1 GB is usable. Next time it happens i will try DiskUsage.
It happened again! And the problem is the app called "Medienspeicher" (german). I don't know the english description, maybe "Media Storage"). DiskUsage shows me 1,1GB size of the media storage. After a couple of hours the space is free again - i did nothing. But oviously there's a problem with the media storage. Can it be resettet somehow?
Dacoco said:
It happened again! And the problem is the app called "Medienspeicher" (german). I don't know the english description, maybe "Media Storage"). DiskUsage shows me 1,1GB size of the media storage. After a couple of hours the space is free again - i did nothing. But oviously there's a problem with the media storage. Can it be resettet somehow?
Click to expand...
Click to collapse
Backup what personal data you want to keep (such as to your computer), and try formatting the memory in TWRP (in Wipe>Advanced options).

Missing freespace

This weird problem has been bugging me for years, not only on g pro but on other device as well
The es explorer said that about 8.78 gb of my internal space is occupied, but when i select all the files in the internal storage (including the hidden ones), I got a total size of 4.22 gigs, so what occupies the rest of the 4.56 gigs ?
Could someone shed a light on this ?
Thanks
Anyone ?
Paleskin said:
Anyone ?
Click to expand...
Click to collapse
I think the other portion of your storage is occupied by what's call the corpse files, system files, and file caches.The apps you've reinstalled previously are not completely removed. App such as SD maid can clean those files for you. However, the worst case scenario can be that the other portion of storage is corrupt.
hawkwind212 said:
I think the other portion of your storage is occupied by what's call the corpse files, system files, and file caches.The apps you've reinstalled previously are not completely removed. App such as SD maid can clean those files for you. However, the worst case scenario can be that the other portion of storage is corrupt.
Click to expand...
Click to collapse
No, the sd maid couldnt find anything worth 4gigs space and the weird thing is, if I flashed the kdz file and did a factory reset in the stock rom, I can reclaim all the missing space, so the missing portion isnt corrupt

insufficient Internal storage

Hello..
I have htc desire 816 with 8gb of internal storage ....when i bought it,it had about 4gb free of that storage.....which is quite normal.
After buying it, I updated to lollipop 5.1 then i got it rooted......
Lately i've noticed the insufficient internal sotrage,so I've uninsalled ALL the apps and games from internal and external memory,however,that only freed up about 2 gb of the intrrnal storage ....so what is taking all that space despite there is No apps ....I know that the system files are taking some space....but those files only took 4gb when i bought the phone
Now i don't have any apps ,However, there is only free 1.8gb
I tried using clean master,but it only cleaned about 300mb of junks and cache
This is strictly a personal opinion but you should lose Clean Master and anything else made by Cheetah Mobile.
As for your storage issues... You state you've rooted. Have you done a backup? If so, are you sure your recovery is saving backups to the external storage?
Sent from my YOGA Tablet 2-830F using Tapatalk
Ibrahim elhossiny said:
Hello..
I have htc desire 816 with 8gb of internal storage ....when i bought it,it had about 4gb free of that storage.....which is quite normal.
After buying it, I updated to lollipop 5.1 then i got it rooted......
Lately i've noticed the insufficient internal sotrage,so I've uninsalled ALL the apps and games from internal and external memory,however,that only freed up about 2 gb of the intrrnal storage ....so what is taking all that space despite there is No apps ....I know that the system files are taking some space....but those files only took 4gb when i bought the phone
Now i don't have any apps ,However, there is only free 1.8gb
I tried using clean master,but it only cleaned about 300mb of junks and cache
Click to expand...
Click to collapse
Had the same issue. The firmware is in it's own partition with room for updates but some of those files fill up your internal storage as well, they did for me when I updated so the solutions are either use a root file explorer or Titanium Backup app to move some user apps to system apps , use the forum here in XDA for altering your SElinux permissions and enable write permissions to your system partition(WP.MOD_KO) so that you can use Link2SD app to move your user apps to your external SD card or pay to obtain full S off using the Sunshine app and have those permissions plus more enabled at the system level so that you can also use Link2SD app to move user apps to the external SD card.
The last 2 methods are the most used and also require you to reformat your external SD card into 2 partitions using EaseUS PARTITION MANAGER on a P.C. Instructions for doing this are easy and available on Youtube and Google if you want to read them instead. These are really the only ways to help your storage issue other than just not using very many apps. I chose the full S off method and Link2SD but the other works it just alters your SElinux permissions and has to be removed to do stock updates whereas S off doesn't affect stock updates. Only system file changes do like the mod I described.
I also echo the previous posters thoughts on Cleanmaster and most all "task killing" apps. Android has built in RAM management that does a good job on its own of managing memory and there is the on screen square button on the right that shows you open apps and tabs and allows you to quickly close them all out. You'd be better off regulating Wavelocks using Amplify app and Greenify to freeze apps from staying on . Root required and there are paid version but the basics are free in both apps.
I had a brain f**t and misread that you've uninstalled "all" of your apps so the previous poster might be onto something if you've done any TWRP nandroid backups to internal instead of micro storage. They can take up to 2 to 4 gbs just on their own even with compression enabled. If you haven't and even if you have my previous info and advice is still accurate for improved storage space.
On my phone, the .thumbnails folder in DCIM takes 1 GB...
TobiBot said:
On my phone, the .thumbnails folder in DCIM takes 1 GB...
Click to expand...
Click to collapse
Yeah mine says 550 mb total in thumb data but it is not pictures from my camera like the other few kbs are. Can't open it so I wonder if it's some sort of cache for something else. Don't know all the ins and outs of the Android file structure but I do know that when I started flashing custom roms,CM in particular, my internal storage went up due to the lack of bloatware coming from my stock Rom. Good to know this though. Not going to delete it though for now till I find out what it is.
Some Facts About Thumbnails
thoctor said:
Yeah mine says 550 mb total in thumb data but it is not pictures from my camera like the other few kbs are. Can't open it so I wonder if it's some sort of cache for something else. Don't know all the ins and outs of the Android file structure but I do know that when I started flashing custom roms,CM in particular, my internal storage went up due to the lack of bloatware coming from my stock Rom. Good to know this though. Not going to delete it though for now till I find out what it is.
Click to expand...
Click to collapse
Some Apps, like WhatsApp save pics in .thumbnails to work smooth, i think.
You can delete them, but they will create themselves at the next boot again, i also tried to write an init.d script which deletes them at boot, but it doesnt work.
Also if you create a file ".thumbnails" which isnt writable, the system doesnt give you the space
Ive read something about creating this file before first boot after flashing so it works, but i havent tried it...
Damn thumbnails
Sorry if my english is horrible ^^
TobiBot said:
Some Apps, like WhatsApp save pics in .thumbnails to work smooth, i think.
You can delete them, but they will create themselves at the next boot again, i also tried to write an init.d script which deletes them at boot, but it doesnt work.
Also if you create a file ".thumbnails" which isnt writable, the system doesnt give you the space
Ive read something about creating this file before first boot after flashing so it works, but i havent tried it...
Damn thumbnails
Sorry if my english is horrible ^^
Click to expand...
Click to collapse
Your English is perfectly fine. Better even than some to whom English is their "first" language. Thanks for that breakdown and I bet that's what it is. I forgot about the apps storing their stock images in your phone. I used to love using the app called Pocket until I found that it stores all the saved links and images directly on your phone. I saved almost a full gb by deleting it finally. Great app other than that and if I had a device with more storage I'd still have it on my phone instead of just my computer. This is all why it pays to be curious about your own phone storage and learn how to navigate a good root file explorer.

Cannot update apps, /system probably full?

Since a couple of days I am not able to update my apps anymore. Error message is that there is not enough space left in the internal memory.
The concerning phone is the HTC M8s (TMO-NL), 16 gb, SuperSU, stock recovery, Lollipop 5.0.2, SW 1.10.114.11)
Is there a way I can transfer apps to the SD card? (symlink?) All the big fish (like the facebook app, 400!!! MB, whatsapp etc) are not able to be moved to the SD card, which to put it politely, annoys me deeply. My previous phone I have used for 2,5 years (HTC One X 64 gb) and have never had this issue with a flooded system partition.
Thanks in advance for your ideas!
why not update to 6.0.1 so you cand format the sd as internal ?
Thijs_Rallye said:
Cannot update apps, /system probably full?
My previous phone I have used for 2,5 years (HTC One X 64 gb) and have never had this issue with a flooded system partition.
Click to expand...
Click to collapse
You're getting your facts wrong. Apps downloaded from the Play Store and other places are not saved to the system partition. System partition is the OS, and the only system apps are the ones that can included with the OS, such as built-in Google apps or "bloatware". The exception if you specifically installed apps as system apps under root privileges, but this is not the typical situation (you'd know if you did it).
Apps are saved in the data partition, and AFAIK, there is no limit, beyond the size of the internal storage. On a 32 GB M8, you have around 25 GB of storage.
It may just be that you need to delete or move to SD some files that are not necessary.
marius88cc said:
why not update to 6.0.1 so you cand format the sd as internal ?
Click to expand...
Click to collapse
I really don't feel much for going through whole the installation process* again. I am glad I finally got Adblock plus working and to be honest I only want the d*mn thing to function normally.
(* Run a RUU since TWRP messed up my OS software version, having to re-root again etc etc.)
redpoint73 said:
You're getting your facts wrong. Apps downloaded from the Play Store and other places are not saved to the system partition. System partition is the OS, and the only system apps are the ones that can included with the OS, such as built-in Google apps or "bloatware". The exception if you specifically installed apps as system apps under root privileges, but this is not the typical situation (you'd know if you did it).
Apps are saved in the data partition, and AFAIK, there is no limit, beyond the size of the internal storage. On a 32 GB M8, you have around 25 GB of storage.
It may just be that you need to delete or move to SD some files that are not necessary.
Click to expand...
Click to collapse
Yes, you are right, I meant the data partition indeed. I will change the OP. Anyway, the data partition is almost full and I've moved everything I can move to the SD already.
So is there a way I can increase the data storage, since most apps tend to store their information in that partition? I would like to sacrifice the emulated Sdcard0 space to increase the /userdata space.
I've attached a screenshot of "df " as additional information.
And yes, I know the Sdcard0 is already almost full, but for that Whatsapp is to blame with their ridiculous impossibility to relocate the media folder, for which I am wondering if I could make a symlink to my actual SD card.
All in all I am rather disappointed in the M8s, if I had know beforehand it would be a struggle for just loading app updates I would've bought the old M8 .
Edit: I've already deleted all the factory delivered bloatware from T-mobile, as far as the google apps (games/books/music/etc.) I am still working up the courage to remove those, because I don't know if it will render my phone with all kinds of bugs.
Thijs_Rallye said:
I am wondering if I could make a symlink to my actual SD card.
Click to expand...
Click to collapse
You should investigate whether there is an MM update for the M8s, and if it supports adoptable storage (its supported on the M8). Adoptable storage would allow you to use your SD card as part of internal storage, and greatly increases your data storage capacity. It sounds like exactly what you need.
Thijs_Rallye said:
Edit: I've already deleted all the factory delivered bloatware from T-mobile, as far as the google apps (games/books/music/etc.) I am still working up the courage to remove those, because I don't know if it will render my phone with all kinds of bugs.
Click to expand...
Click to collapse
Again, you seem to be confused about the system partition vs. data partition. Deleting pre-installed apps isn't going to help you, as it only frees up space on the system partition.

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