I am running stock att Kk rooted. My phone deep sleeps like a baby but when I get on my phone I can watch the battery drain. When I look at the battery graph under battery I can see sleep straight line across then when I get on the phone it goes straight down almost. I could be on it for 20min and it will go down like 8%
I was wondering if it could just be my battery cause I am having problems on all roms. Plus I have Flashed this phone about 30 times and I have had it for over a year
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
(Forgive the wordiness. I have a typing problem LOL)
I have an E980 too and was using the E980 stock ATT rom and also had issues.
Basically, the phone will work fine for a couple of hours after a reboot, but then all of a sudden, the phone would wake up (exit deep sleep; not screen turn on) and never sleep again.
Whenever this would happen I noticed a number of odd things happening (check to see if these are happening with you too!):
1) In battery usage, Android OS would suddenly consume 50-99% battery!! This is after hours of running the phone too. Usually, Android OS consumes 3-10% battery.
2) In Better Battery Stats, I had a lot of Wlan wakelocks. I use wifi a lot too, but these wakelocks would last for hours as soon as the phone stopped sleeping, whether wifi was connected or not.
3) In Better Battery Stats, there was a process called dhd_dpc that would run for the entire length of time since the phone was booted up
4) Phone would run warm with the screen off. Sometimes, it would get HOT. When you use the phone, it gets REALLY HOT.
5) According to Better Battery Stat's CPU usage history, once the wake occurs, the cpu will remain at 1.7GHz, even with phone asleep. Some roms I tried would have it scale down to 384MHz, but still, phone wouldn't enter Deep Sleep.
I tried everything to fix the issues and finally ended up flashing the E988 Hong Kong (I think) ROM and ALL my problems went away. The ROM works, but isn't designed for USA users. Yes, there's English, etc, but things like the Quick Remote app are meant for Chinese (Again, I think) users. It doesn't have USA cable company set top boxes like Verizon, etc.
Anyway, after having issues every single day since the E980 update, but lasting a full day on the E988 rom problem free (It's now been 2 full days and no issues still!!!!!), I realized that there was a problem greater than "User Error." I called AT&T up, dealt with their troubleshooting bullcrap (factory reset doesn't fix everything! I mean, I did it 4 times this week and the problem kept coming back with no apps installed!!! I didn't tell them this, but I also reflashed the ATT rom 3x too!!!!), and then they simply took a bug report and asked me to contact LG. I stumped them.
So then I called LG and after explaining all my symptoms and again dealing with me having to answer "yes" to all the girl's "Have you done this....?" questions, she put me on hold for a moment. She came back and told me that many issues have been reported by AT&T Optimus G Pro users (E980) and their software development team is already working on a new firmware version for our phone.
So in summary, the issue is due to bugs in the E980 firmware, but not in the other G Pro firmwares. According to LG customer support, they are already working on fixing the problems, but the girl didn't give me an ETA. Once LG finishes the fix, AT&T will have to review it and bloat the crap out of too, so it may take anywhere from a week to a few months before we get the fixed firmware.
Until then, you have two choices:
1) Live with it and pray that the next firmware comes sooner rather than later. I mean, they better be rushing this update!!!!!
2) Install the E988 stock firmware for now and use it until the next firmware comes out. Again, it isn't exactly the same as the E980 version, but it works and your phone won't be sick anymore.
spexwood said:
(Forgive the wordiness. I have a typing problem LOL)
I have an E980 too and was using the E980 stock ATT rom and also had issues.
Basically, the phone will work fine for a couple of hours after a reboot, but then all of a sudden, the phone would wake up (exit deep sleep; not screen turn on) and never sleep again.
Whenever this would happen I noticed a number of odd things happening (check to see if these are happening with you too!):
1) In battery usage, Android OS would suddenly consume 50-99% battery!! This is after hours of running the phone too. Usually, Android OS consumes 3-10% battery.
2) In Better Battery Stats, I had a lot of Wlan wakelocks. I use wifi a lot too, but these wakelocks would last for hours as soon as the phone stopped sleeping, whether wifi was connected or not.
3) In Better Battery Stats, there was a process called dhd_dpc that would run for the entire length of time since the phone was booted up
4) Phone would run warm with the screen off. Sometimes, it would get HOT. When you use the phone, it gets REALLY HOT.
5) According to Better Battery Stat's CPU usage history, once the wake occurs, the cpu will remain at 1.7GHz, even with phone asleep. Some roms I tried would have it scale down to 384MHz, but still, phone wouldn't enter Deep Sleep.
I tried everything to fix the issues and finally ended up flashing the E988 Hong Kong (I think) ROM and ALL my problems went away. The ROM works, but isn't designed for USA users. Yes, there's English, etc, but things like the Quick Remote app are meant for Chinese (Again, I think) users. It doesn't have USA cable company set top boxes like Verizon, etc.
Anyway, after having issues every single day since the E980 update, but lasting a full day on the E988 rom problem free (It's now been 2 full days and no issues still!!!!!), I realized that there was a problem greater than "User Error." I called AT&T up, dealt with their troubleshooting bullcrap (factory reset doesn't fix everything! I mean, I did it 4 times this week and the problem kept coming back with no apps installed!!! I didn't tell them this, but I also reflashed the ATT rom 3x too!!!!), and then they simply took a bug report and asked me to contact LG. I stumped them.
So then I called LG and after explaining all my symptoms and again dealing with me having to answer "yes" to all the girl's "Have you done this....?" questions, she put me on hold for a moment. She came back and told me that many issues have been reported by AT&T Optimus G Pro users (E980) and their software development team is already working on a new firmware version for our phone.
So in summary, the issue is due to bugs in the E980 firmware, but not in the other G Pro firmwares. According to LG customer support, they are already working on fixing the problems, but the girl didn't give me an ETA. Once LG finishes the fix, AT&T will have to review it and bloat the crap out of too, so it may take anywhere from a week to a few months before we get the fixed firmware.
Until then, you have two choices:
1) Live with it and pray that the next firmware comes sooner rather than later. I mean, they better be rushing this update!!!!!
2) Install the E988 stock firmware for now and use it until the next firmware comes out. Again, it isn't exactly the same as the E980 version, but it works and your phone won't be sick anymore.
Click to expand...
Click to collapse
id be shocked if we got anymore updates from lg.
fix-this! said:
id be shocked if we got anymore updates from lg.
Click to expand...
Click to collapse
This came from LG itself. Yeah, it was the customer service, but it was LG too. When the customer service tells you this kind of thing, it's usually true since it says it on their troubleshooting computer prompt.
Plus this isn't an update just in the sake of updating (like going from Jelly Bean to Kitkat), but an update to fix their pretty serious mistakes. They'd be extremely stupid to leave the firmware as it is now since it's currently broken. The KK update broke not only the AT&T OGP, but also every LG phone sold by a US mobile carrier. This includes the AT&T G2 and Verizon G2 as well.
EDIT: Actually, I was wrong. The G2 already received updates to fix issues. If they get updates to fix broken software, I'm sure we will too.
If they left the update as-is, they'd risk pissing off any current customers and driving away any future ones. In fact, they'd risk losing their entire US market. So I'm certain they'll release a "fix" update soon. I know LG has a bad update track record, but as far as I know, the firmwares they leave on their phones at least work. This is different. Nothing works correctly, and they would want to fix it.
EDIT: BTW, if you're using the E988, then yeah, any further updates may not happen. That firmware at least works.
Related
So I just got this phone today. This is a brand new phone just taken out of the box. I plugged it into the charger and BOOM!
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Now This is where I stand:
Cannot boot into Recovery
Cannot boot into Download Mode
Cannot flash anything using Odin
No button combo's help get into anything
Phone will not boot normaly
The only 2 things I have yet to try:
A MicroUSB Jig (Which is in the mail as I type this)
A ROM that could possibly be loaded using Heimdall
What is a brother to do!!
Don't think they have any support for the T-Mobile version of the SGS2. Think you flashed CM7 for a different SGS2.
Um dude I hate to be the one to tell you this but that version was for the international gs2, not the tmo one. You're pretty much hard bricked.
Sent from my Hercules with xda Premium.
What don't you people get? I put it in download mode and this is what happened. I didn't even get to the point of installing a custom recovery in order to installing a custom ROM. This happened right out of the box. so version numbers mean nothing cause nothing was loaded on it. I'll take this up with T-mobile cause its obv something with the phone since I DID NOT LOAD **** ONTO IT.
I understand that this version of Cyanogen is not supported for the T989 however I did not even get to that point to its irrelevant.
*EDIT* But yes I would have ****ed it up regardless if I didn't fully read everything before starting *EDIT*
Sharpie603 said:
What you you people get? I put it in download mode and this is what happened. I didn't even get to the point of installing a custom recovery in order to installing a custom ROM. This happened right out of the box. so version numbers mean nothing cause nothing was loaded on it. I'll take this up with T-mobile cause its obv something with the phone since I DID NOT LOAD **** ONTO IT.
I understand that this version of Cyanogen is not supported for the T989 however I did not even get to that point to its irrelevant.
Click to expand...
Click to collapse
Okay, sorry I misunderstood man but either way you're a bit SoL. How do you intend to explain the situation to T-Mobile regarding why they should replace your phone "I was in the process of voiding my warranty but couldn't get far enough into it so you should give me a new one so I can do all the stuff you don't want me to do"? Good luck mate.
FYI This is the first report of this happening to someone, many people have used the current ODIN root method without having this happen.
After reading what kenvan19 said, then going back to read this, with the Rebecca Black instrumental playing in the background...... Lmmfao!! This is crazy comedy lollll!
Sharpie603 said:
So I just got this phone today. I noticed Cyanogenmod 7 Supports this device and they have a stable build. Was like hearing My b-day was tomorrow. I got excited and started reading the Full update Guide just to see if some steps might be different then the Vibrant and Galaxly S 4G. I wasn't going to worry about a backing it up because simply.....this is a brand new phone just taken out of the box. There was nothing to backup, however there's allot I'd like taken off (Bloat)
Click to expand...
Click to collapse
Sent from my SGH-T989 using Tapatalk
Odin will pick it up on Com port 6 but will not flash anything. And I don't have to explain to t-mobile what I was going to do. This phone is 1 day old.... I have at least 14 days to return it. Exp. if its defected.
Just got off the phone with T-mobile. I told them what I did...
I took the phone out of the box, plugged it into the charger and after 5 minutes looked like the picture (Yellowish Green)
she transferred me to the technical department, once I was there I explained what happened again and the second I said yellowish green screen the guy said STOP. This is a "Known issue with this device and Samsung is aware of it" I am in the process of getting a replacement.
**EDIT** T-mobile Tech informed me of a faulty display crystal that can sometimes "crack" due to overheating. even tho it was plugged in for 5 minutes, it could have been a bad crystal **EDIT**
Sharpie603 said:
What don't you people get? I put it in download mode and this is what happened. I didn't even get to the point of installing a custom recovery in order to installing a custom ROM. This happened right out of the box. so version numbers mean nothing cause nothing was loaded on it. I'll take this up with T-mobile cause its obv something with the phone since I DID NOT LOAD **** ONTO IT.
I understand that this version of Cyanogen is not supported for the T989 however I did not even get to that point to its irrelevant.
*EDIT* But yes I would have ****ed it up regardless if I didn't fully read everything before starting *EDIT*
Click to expand...
Click to collapse
Well that was a wall of text that no one was going to read threw after you mentioned Cyanogen. That is why a few of us blamed that. Could of easily have just said "I went into recovery and got this screen"
LOL i didn't even get into recovery. Should just start over. Let me edit the original post
+1
Sharpie603 said:
Just got off the phone with T-mobile. I told them what I did...
I took the phone out of the box, plugged it into the charger and after 5 minutes looked like the picture (Yellowish Green)
she transferred me to the technical department, once I was there I explained what happened again and the second I said yellowish green screen the guy said STOP. This is a "Known issue with this device and Samsung is aware of it" I am in the process of getting a replacement.
**EDIT** T-mobile Tech informed me of a faulty display crystal that can sometimes "crack" due to overheating. even tho it was plugged in for 5 minutes, it could have been a bad crystal **EDIT**
Click to expand...
Click to collapse
this is good to know, i'll add it to the Confirmed Known issue list
Sharpie603 said:
Just got off the phone with T-mobile. I told them what I did...
I took the phone out of the box, plugged it into the charger and after 5 minutes looked like the picture (Yellowish Green)
she transferred me to the technical department, once I was there I explained what happened again and the second I said yellowish green screen the guy said STOP. This is a "Known issue with this device and Samsung is aware of it" I am in the process of getting a replacement.
**EDIT** T-mobile Tech informed me of a faulty display crystal that can sometimes "crack" due to overheating. even tho it was plugged in for 5 minutes, it could have been a bad crystal **EDIT**
Click to expand...
Click to collapse
Well look at all the good things that came from this, you get a brand new device and you found another known issue to add to the list to be avoided and fixed lol
Very true very true. that's what you get for being a tester..
This bad crystal...is it a 'dark' crystal, or more like a crystal ball?
It was more like a dark crystal... like the movie. Took me forever to get my hands on it
Well atleast you found a problem early and not after the 14 days
Ill tell ya what we don't get is a bricked phone. No need to get nasty with members especially when you seek help.
Sent from my SGH-T989 using XDA Premium App
***UPDATE***
First.... I'd like to apologize to everyone when I was a little rude. As you know when getting a new device you expect it to work right out of the box and this one did not. It definitely put a hole in my day. So for the attitude I am sorry for.
Second...I have received the new phone. This one seems to be holding up alot better then the last. So far here is what i have done.
Rooted the device using Odin (My Fav tool of all)
Installed Custom CWM Recovery
Installed Superuser ( Had to try this 4 times to finally get it to install, known issue I guess) However it did end up installing.
All from the following procedure: http://forum.xda-developers.com/showthread.php?t=1311194
Now I am successfully ROOTED and running CWM recovery. Looking at Rom's now. Anyone have any suggestions?
***EDIT***
Just installed EaglesBlood, I'll test this for about a week. If I see anything out of the normal I'll update. However on Stock ROM Unrooted I ran a 3100 benchmark. With this Eaglesblood ROM I just ran one at 2195
Update:
Took off EaglesBlood, it was not as fast/smooth as I expected. Currently testing convrgence and so far.... WOW.
Blogger.com bro.
My SG3 replacement is only days old after a long battle with the old one. I thought a new phone would be the end of this but it too is doing the exact same thing with one new wrinkle. I will outline the symptoms and hope someone can help me out.
The problem is the phone will lose the ability to send or receive sms messages nor can the phone receive phone calls. The only way to restore the phone to working order was/is to reboot. I only become aware of the situation when family members would email me asking why I am not answering them. The phone always appeared normal to me, had bars of service etc. Only while waiting on a replacement phone from AT&T did I discover by accident that if I tried to make an outgoing call, 90% of the time would also fix the condition.
In my many call sessions with AT&T, I went through all the steps you would expect. New SIM card, made sure I was upgraded to 4.1.1 Jelly Bean, reset, they said they checked to make sure phone was provisioned correctly etc. Finally they said they would send me the warranty replacement.
The new fone came and for two days worked perfectly but I noticed it was running ICS so I upgraded to JB. The symptoms returned the same day. This could be coincidence or not as the old phone would sometimes go for days without an issue. Are the problems from JB or from an app I am running?
That one new wrinkle I mentioned is that in the middle of last night, the phone rebooted on it's own.
I have since deleted most apps on the phone trying to see if this is the cause. Only a dialer app is left on the phone and that too will go if the issue reoccurs. (EDIT: Also am still running Apex launcher)
My questions:
Is it possible an app intermittently can cause a phone to lose sms and incoming call ability?
Could the upgrade of JB be the cause by itself or an incompatibility between an app and JB?
If this reoccurs, do you see any merit in a reset with zero apps brought back?
Any other suggestions are most welcomed.
Thanks
I would try flashing another ROM. Something de-bloated, or if you dont need the Samsung stuff use AOKP.
s60convert said:
My SG3 replacement is only days old after a long battle with the old one. I thought a new phone would be the end of this but it too is doing the exact same thing with one new wrinkle. I will outline the symptoms and hope someone can help me out.
The problem is the phone will lose the ability to send or receive sms messages nor can the phone receive phone calls. The only way to restore the phone to working order was/is to reboot. I only become aware of the situation when family members would email me asking why I am not answering them. The phone always appeared normal to me, had bars of service etc. Only while waiting on a replacement phone from AT&T did I discover by accident that if I tried to make an outgoing call, 90% of the time would also fix the condition.
In my many call sessions with AT&T, I went through all the steps you would expect. New SIM card, made sure I was upgraded to 4.1.1 Jelly Bean, reset, they said they checked to make sure phone was provisioned correctly etc. Finally they said they would send me the warranty replacement.
The new fone came and for two days worked perfectly but I noticed it was running ICS so I upgraded to JB. The symptoms returned the same day. This could be coincidence or not as the old phone would sometimes go for days without an issue. Are the problems from JB or from an app I am running?
That one new wrinkle I mentioned is that in the middle of last night, the phone rebooted on it's own.
I have since deleted most apps on the phone trying to see if this is the cause. Only a dialer app is left on the phone and that too will go if the issue reoccurs. (EDIT: Also am still running Apex launcher)
My questions:
Is it possible an app intermittently can cause a phone to lose sms and incoming call ability?
Could the upgrade of JB be the cause by itself or an incompatibility between an app and JB?
If this reoccurs, do you see any merit in a reset with zero apps brought back?
Any other suggestions are most welcomed.
Thanks
Click to expand...
Click to collapse
It is possible that it's coming from a app that you have/had. Knowing which one though is hard and can only be tested by you (often uncommon apps).
I highly doubt it's from the upgrade to JB as more people would complain about this.
Usually, problem like this comes from either a bad SIM or on the carrier's side. Could be good to check your APNs as well (make sure they match your carrier's).
As for the phone rebooting, what exactly happened?
BWolf56 said:
It is possible that it's coming from a app that you have/had. Knowing which one though is hard and can only be tested by you (often uncommon apps).
I highly doubt it's from the upgrade to JB as more people would complain about this.
Usually, problem like this comes from either a bad SIM or on the carrier's side. Could be good to check your APNs as well (make sure they match your carrier's).
As for the phone rebooting, what exactly happened?
Click to expand...
Click to collapse
I will check the APN's, never did that before.
The rebooting is new. The phone was over 50% battery power and as usual, sat on a table along side my bed. 1:12am, I woke up to the AT&T tones you hear when it reboots and phone was lit and just finishing up rebooting. Hasn't done it since. So far today, the phone has lost sms/call ability once and the rest of the apps save Apex and Dialer1 were removed, all widgets etc.
All my APN settings are grayed out and I cannot change any of them so I thought I would post pics of same hoping they are correct.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
s60convert said:
I will check the APN's, never did that before.
The rebooting is new. The phone was over 50% battery power and as usual, sat on a table along side my bed. 1:12am, I woke up to the AT&T tones you hear when it reboots and phone was lit and just finishing up rebooting. Hasn't done it since. So far today, the phone has lost sms/call ability once and the rest of the apps save Apex and Dialer1 were removed, all widgets etc.
Click to expand...
Click to collapse
s60convert said:
All my APN settings are grayed out and I cannot change any of them so I thought I would post pics of same hoping they are correct.
Click to expand...
Click to collapse
Odd that you can't change them, althought, haven't been on stock in a very long time so dunno if they allow it.
They did make you do a factory reset in recovery right?
No, they had me to do it from an internal menu.
You said while running ICS you didn't encounter with that problem, run ICS for a couple more days to see if JB is your problem.
Sent from my SPH-L710 using xda premium
mar.ioo said:
You said while running ICS you didn't encounter with that problem, run ICS for a couple more days to see if JB is your problem.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
On this new phone which came with ICS, I had only ran that for two days before upgrading to JB which I am currently running. How do I go back to ICS?
s60convert said:
No, they had me to do it from an internal menu.
Click to expand...
Click to collapse
Know that this will make your phone like it was out of the box (data wise), therefor, you will lose your apps, texts, call logs and such. A backup is suggested before going through with this, which can be done in recovery as well (called nandroid, under backup).
Recovery mode: Hold vol up+home+power button until you see the recovery screen. There will be a factory reset option.
s60convert said:
On this new phone which came with ICS, I had only ran that for two days before upgrading to JB which I am currently running. How do I go back to ICS?
Click to expand...
Click to collapse
Flash through ODIN a Stock ICS ROM or another option is try to find an ICS ROM in the development thread/original development.
Tip: I always make a stock backup through recovery as soon as I root my phone.
Sent from my SPH-L710 using xda premium
s60convert said:
On this new phone which came with ICS, I had only ran that for two days before upgrading to JB which I am currently running. How do I go back to ICS?
Click to expand...
Click to collapse
stock firmware: http://forum.xda-developers.com/showthread.php?t=1968625
Thanks for the help guys! The phone has not had any issues since yesterday morning when I deleted all widgets and almost all apps. This is hardly definitive as it has fooled me in the past but another couple days will tell. If not, I will have to put your suggestions into play.
Last Wednesday I became aware that some incoming calls were receiving error messages (typically "the phone call can not be completed at this time" and not able to ring my phone. I have tried to call my S3 and received the error messages about 6 times on different days as have several callers. There are at least 3 different error messages one in English only with no error codes, one in English/Spanish with the error codes MI01ML & MI01EE or GE and one in English/Spanish with the error codes MI01GL & MI01EE.
At least 8 calls to AT&T tech support have resulted in different completely answers and no resolution. I was told today by an individual at the Costco wireless kiosk where I purchased the S3 that a friend of hers with an S3 has the same problem and her friend's husband knew someone at AT&T who told him this issue is a known problem and is caused by a mistake AT&T made in the programming and that it will take 1-2 months to resolve. Further, AT&T will not admit there is a problem and the level of tech support we can reach as consumers have not been made aware of the issue. This would explain why every time I called I got completely different responses and no resolution. The problem is only with S3's, no other phone AT&T uses.
My cellphone is my main business line thus I can not afford the luxury of having potential clients and current clients unable to call me on an intermittent basis for the next 1-2 months. Fortunately I bought my S3 on Black Friday and Costco has a 90 day exchange policy so I am picking up a new LG Optimus G today because the $20 I will have to pay to upgrade to it is a sale price that ends today.
There is a possibility rooting the S3 may resolve the issue and I spoke with a very technically savvy individual who also works at the Costco kiosk who offered to root my phone but said he could not guarantee it would resolve the issue. Thus I have no choice but to get the LG and I would much prefer keeping the S3 because I spent 35+ hours finding a case/holster combo that allows outward screen placement in the holster (BodyGlove ToughSuit) and probably won't be able to find one for the LG (BodyGlove doesn't offer the ToughSuit for the Optimus G).
I've spent at least 10 hours trying to resolve this issue and am really disappointed that I can't keep my S3 but I must have a phone that receives incoming calls so the LG is my resolution.
mty msi said:
Last Wednesday I became aware that some incoming calls were receiving error messages (typically "the phone call can not be completed at this time" and not able to ring my phone. I have tried to call my S3 and received the error messages about 6 times on different days as have several callers. There are at least 3 different error messages one in English only with no error codes, one in English/Spanish with the error codes MI01ML & MI01EE or GE and one in English/Spanish with the error codes MI01GL & MI01EE.
At least 8 calls to AT&T tech support have resulted in different completely answers and no resolution. I was told today by an individual at the Costco wireless kiosk where I purchased the S3 that a friend of hers with an S3 has the same problem and her friend's husband knew someone at AT&T who told him this issue is a known problem and is caused by a mistake AT&T made in the programming and that it will take 1-2 months to resolve. Further, AT&T will not admit there is a problem and the level of tech support we can reach as consumers have not been made aware of the issue. This would explain why every time I called I got completely different responses and no resolution. The problem is only with S3's, no other phone AT&T uses.
My cellphone is my main business line thus I can not afford the luxury of having potential clients and current clients unable to call me on an intermittent basis for the next 1-2 months. Fortunately I bought my S3 on Black Friday and Costco has a 90 day exchange policy so I am picking up a new LG Optimus G today because the $20 I will have to pay to upgrade to it is a sale price that ends today.
There is a possibility rooting the S3 may resolve the issue and I spoke with a very technically savvy individual who also works at the Costco kiosk who offered to root my phone but said he could not guarantee it would resolve the issue. Thus I have no choice but to get the LG and I would much prefer keeping the S3 because I spent 35+ hours finding a case/holster combo that allows outward screen placement in the holster (BodyGlove ToughSuit) and probably won't be able to find one for the LG (BodyGlove doesn't offer the ToughSuit for the Optimus G).
I've spent at least 10 hours trying to resolve this issue and am really disappointed that I can't keep my S3 but I must have a phone that receives incoming calls so the LG is my resolution.
Click to expand...
Click to collapse
Question, did it ever effect text messages to your phone, both outgoing and incoming? This sounds like what I have concluded also. Thank you for the info. My phone failed yesterday afternoon again and I was going to do a factory reset from recovery but am pondering root/rom to see if that might be a better solution. My only worry is that if the phone also fails with a rom, I will have issues going back to AT&T for help with the boot counter thing (not sure exactly what is called) but they will know the phone was rooted/rommed.
The customer service techs are no help as you mention, they just put you through steps from a trouble shooting book. I dred having to call/deal with them again
BWolf56 said:
Know that this will make your phone like it was out of the box (data wise), therefor, you will lose your apps, texts, call logs and such. A backup is suggested before going through with this, which can be done in recovery as well (called nandroid, under backup).
Recovery mode: Hold vol up+home+power button until you see the recovery screen. There will be a factory reset option.
Click to expand...
Click to collapse
Just did the reset from recovery mode as you list above and did not restore or bring back ANY apps but I suspect this is not going to be the solution. Next step will be to try a rom I guess.
s60convert said:
Question, did it ever effect text messages to your phone, both outgoing and incoming? This sounds like what I have concluded also. Thank you for the info. My phone failed yesterday afternoon again and I was going to do a factory reset from recovery but am pondering root/rom to see if that might be a better solution. My only worry is that if the phone also fails with a rom, I will have issues going back to AT&T for help with the boot counter thing (not sure exactly what is called) but they will know the phone was rooted/rommed.
The customer service techs are no help as you mention, they just put you through steps from a trouble shooting book. I dred having to call/deal with them again
Click to expand...
Click to collapse
This morning AT&T Tech Support called me and stated the intermittent inability to receive calls was a random issue with their 4G/LTE network in every area of the country they have it for every 4G/LTE phone they sell, not just the S3 as the Costco kiosk manager had told me. The AT&T Tech Support person further stated this has been a known issue since 1-09-13 and was due to the Lucite (not sure of spelling) switches they use in their 4G/LTE network. Further, AT&T and Lucite engineers had tried several methods to resolve this issue but have not yet finalized what the resolution will be or what date it will be.
She stated the reason she was calling was to tell me a case should not have been opened for my phone because it was a known issue. When I questioned her as to why after my numerous calls to Tech Support no one had informed of this she said it was because all of the Tech Support people I had spoken with were not fully utilizing their resources.
Most unfortunately that call came 15 hours after I got the LG Optimus G. Last night I was so dissapointed with the Optimus in comparison to my S3 I was furious AT&T had put me in such a position. After I got that call this morning I called the Costco kiosk and got a new S3 this afternoon. But now I'll spend at least 4 hours updating to 4.1.1 and reinstalling all my business apps (having to go through all those settings is a PITA), my MS exchange, Google & Yahoo emails, homescreens, ringtones etc.
Supposedly the work around is to disable the 4G/LTE which has been done to my new S3 until AT&T resolves their network issue. I can't comment on your text issue because I don't text that frequently. I did receive texts with my old S3 after the intermittent unable to receive phone calls issue started with it last week and I also received emails on all 3 accounts so I don't believe I had any data issues. I'm uncertain how SMS text relates to 4G/LTE as far as AT&T's network issue.
One of the Tech Support people that I had spoken with 3 times previously because she called me back twice called me again today when I was at the Costco kiosk picking up the new S3 and I told her about the call I had received this morning and asked her to call me back in a couple of hours. When she did she stated she had researched everything available to her and found nothing about this known issue but when she spoke to her manager about it the manager was aware of the issue. So, after speaking with 8-10 different Tech Support people over the course of a week I can only conclude AT&T management deliberately withheld this info from the frontline people you and I would speak with.
At this point I wanted monetary compensation for all the time I'd spent talking to Tech Support, going to Costco twice to get new phones and having to setup new phones. On a sidebar, I spent four hours last night including one hour with LG Tech Support trying to set up my MS Exchange email and was unable to do it because the Optimus G's native MS Exchange mail app does not allow the choice of a TLS certificate so LG Tech Support was trying to set it up through K-9 and wanted me to call back this morning when their specialists would be available. I went to bed last night thinking to myself WTF, an allegedly high end phone that you can't setup MS Exchange email on???
Moneywise the first offer from the Tech Support person was to pay for the month's bill and after talking to her supervisor it was raised to two months. She stated that was the maximum they could offer and to possibly obtain more I needed to speak with Billing. After transferring me to Billing the first individual I spoke with refused to increase the amount which did not make me a happy camper so I demanded to speak with his supervisor who doubled Tech Support's offer. Still, for me, that pales in comparison to the 30 hours or so I've spent/will spend because the frontline Tech Support people could not address the issue. Had I been told last Friday morning what the problem was I could have either deactivated the 4G/LTE in my original S3 or reactivated my 3G Captivate and the problem would have been resolved. Instead, it brought my business to a halt, infuriated some of my clients because they could not reach me and caused me to waste a week trying to have the ability for people to call me. And who knows how many potential clients I may never hear from?
I will say the Billing supervisor I spoke with documented everything I told him and said he intended to rectify how AT&T's Tech Support is handling this known issue. He completely agreed with me that it was absolutely ridiculous for me to have to spend so much time resolving this issue. For the first time in the numerous calls I've had to make to both AT&T Wireless and UVerse over the years I felt I was actually speaking with someone that could and would make a difference.
I'm still PO'ed about having to setup the new S3 when I had one that was setup perfectly for my needs and the 6 hours I wasted yesterday picking up the LG and trying to set up the MS Exchange email.
I have a virtual PBX/efax service I purchased two weeks ago that I pointed at my cellphone and what this debacle did teach me was to point it at my landline as well. I couldn't be sure until I got the AT&T Tech Support call this morning that it wasn't causing the unable to dial through to me problem so I haven't fully set it up yet and that costs money that's been wasted too.
Shame on AT&T for not properly addressing a known issue with their customers. Is it any wonder why they consistently rank last in customer satisfaction surveys?
Ok long phone call with AT&T yesterday afternoon after yet another failure. At first, the guy wanted to put me through the usual diagnostic hoops but I stopped him and told him to just listen to what's been done and what the symptoms are. After a while he stopped me and said he knew exactly what the issue is and will fix it for me right now! Now I do not know what all the terms he threw at me mean but I will list them here for reference. I told him that the phone was reset yesterday morning and zero apps were installed so it had to be a network issue or something wrong with my account. He told me there were "routing number mismatches" and my "LRN" was incorrect. Also said they had me on the wrong network and moved me to the Cingular wireless network. Don't know where I was previously. He also mentioned that the SOA was updated with LRN to the proper SPID. I was told the changes could happen immediately but for sure within 24 hours. No failure yet but this phone has fooled me before and gone for a couple days without failing.
One thing I didn't think was related is that I talk with my wife a lot during her long work commutes and we are constantly loosing the ability to hear one another. There are periods of silence then it pops back in. This literally happens in every call we have and we attributed it to either a tower issue or her car's Bluetooth etc but since the tech made these changes, not one call issue in the three conversations we have had. Also it seems that text messages are received and send instantly unlike they used to sit for a bit before going. Hmmmm.
I hope I do not have to post in the next couple days that the phone has failed again, it is really getting to me.
guys,
it is an ATT issue,
here is a temp solution for a fix:
1) With phone on, take off back cover and press your SIM card so it releases from the spring. It won't come all the way out as it's blocked by the battery. This seems fine - I didn't bother trying to force it out as I didn't want to break anything...
2) Once you see the message that the SIM card is removed, go to the dialer and dial *#2263#
3) You should see a menu with band selections. The current setting is "Automatic". If you switch to "GSM All", you will be EDGE (2G). If you switch to "WCDMA All", you will be on HSPA+ (3G, though AT&T and others call it 4G).
4) Press the SIM card back into place until it clicks. For whatever reason the phone will not recognize it until you reboot. Upon reboot you should see your new setting in effect
please see, post, comment here:
http://forums.att.com/t5/Android-Di...ls-Phone-issue-or-Android/td-p/3270741/page/3
Hi all, this is my first post here, just thought I would share my experiences with the LG G3 (D855)
...probably the worst phone I have ever owned, so far I have had the Nexus one, Nexus S, Galaxy Nexus, Nexus 4 and a Nexus 5. My nexus 5 got destroyed at work, so took this as an opportunity to upgrade, but didn't want the Nexus 6 due to its size.
Now, where to start with the G3...
Signal- it is unbelievably bad, going from the Nexus where signal was nearly full in my room to barely getting any now. It is impossible to make calls or browse the net with the phone unless connected to the WiFi, I could download on H+ at about 1.2 mB a second, where as the G3 will barely refresh Facebook. My phone gets used at work quite a bit, but the signal isn't the strongest- however, all phones worked there to make call, apart from this one
Keyboard- Who the hell designs a keyboard without the comma on the front of it without having to go into a menu? This is where you tell me to install another one, but seriously?
Battery- yes I can understand it is a big screen etc, but for 3000 mAh it a atrocious.
Airplane mode- yes I know what it does, why the hell does it tell me every time I select it.
McAfee- we have a play store, I am not a chump and don't download from unknown sources, give the option to remove it.
Vibrate- yes it is harsh, but I work in a noisy environment, I need a strong vibrate function, however, one thing I DO NOT NEED is for it to vibrate in my ear when someone texts/whatsapps me during a call. This makes hearing the other person impossible, they can even hear it on the other end of the phone. I see no way of dulling the vibrate but only when in a call?
-Camera lag
-OS lag (Severe)
Yes, they have wowed their customers with a qhd display, but seriously, they need to start spending money on where it matters like antenna research. After a quick Google, it turns out to be a huge problem with this phone. Not just mine personally.
I am returning this phone after 18 hours of having it. Sorry LG, but they have lost me as a customer.
Dave
Looking for your previous phones I still think this "lag" is a placebo.
Came from a GNex and I must say that LG G3 does NOT lags.
Thank you for your judgment on how I percieve lag, my last phone was a Nexus 5 with CM, it did NOT have lag. This phone does.
UPDATE
Ok, after doing some more reading up, I decided to give the phone a bit more of a chance. I was headed on a 60 mile drive with my brother to see my family this Christmas. Before I left, I gave it a factory reset just to make sure I started with a clean slate.
Anyway headed on my way, 85% battery, I sent a friend a whatsapp message that would sit there ready to send and then go when I got signal. 40 miles traveled, checking very often here and there and it still hadn't sent. The battery had dropped to 25% in this time. Rather than waste any more time or battery in the hope that it would eventually get signal, I put airplane mode on. Guess what, I know what airplane mode does, because it told me AGAIN.
Now, I know this journey well, I know where I get signal and where I don't. All previous phones would have worked numerous places where the G3 didn't.
Oddly, instead of getting signal in some of the places around home where it should definately get it, the phone just constantly displayed roaming and wouldn't allow data. This happens with the Three network from time to time, but always happens in certain places where the network isnt available and allows voice calls only, not at home where there IS reception.
UPDATE
Just discovered that the stock charger cannot supply enough current to use the phone at the same time as charging. This phone is just brilliant...
DavidVanstone said:
Hi all, this is my first post here, just thought I would share my experiences with the LG G3 (D855)
Keyboard- Who the hell designs a keyboard without the comma on the front of it without having to go into a menu? This is where you tell me to install another one, but seriously?
-OS lag (Severe)
Dave
Click to expand...
Click to collapse
I understand you are about to return it already, this is more for people who is experiencing your issues.
The 2 issues above can be solved:
-Keyboard: it is configurable. Settings-> Language and input-> Lg Keyboard-> Keyboard height and layout-> Bottom row keys.
-OS lag: I got the phone 2 days ago and I was quite pissed off about the touch panel lag. The issue was the Touch zoom in my case. Go to Settings-> General-> Accessibility and disable Touch zoom.
DavidVanstone said:
UPDATE
Just discovered that the stock charger cannot supply enough current to use the phone at the same time as charging. This phone is just brilliant...
Click to expand...
Click to collapse
I am not sure what do you mean here. I used the phone for a couple of hours yesterday from 0% battery to ~30% while charging.
I hope this helps.
R.
Ok thank you, installed the google keyboard for now, used to it so feel at hone
I can live with all the issues (as I would most probably ROM it if I kept it anyway) but cannot abide the very very poor signal and the charging. It is currently on charge and has dropped 2% in the time I have written this. Screen brightness is on its lowest.
Have raised an RMA, just waiting to hear back. It is such a shame, it has its good points, love the screen, volume isn't as bad as most make out. Just a lot of other issues (mainly software) that seriously need to be addressed.
Did i just read you complaining about LAG comparing the LG OS with a nexus 5 that was on ****ing CYANOGEN?!
Well just install CYANOGEN on your G3 and be done with it....
Pacote-san said:
Did i just read you complaining about LAG comparing the LG OS with a nexus 5 that was on ****ing CYANOGEN?!
Well just install CYANOGEN on your G3 and be done with it....
Click to expand...
Click to collapse
And that will cure my hardware signal issues will it? I think not.
UPDATE
Tried three different chargers tonight, none of which make any difference to its inability to be charging while being used. It just keeps slowly running out.
Yeah I just upgraded from a Nokia Lumia 1020 today, and I have to admit...I am unimpressed. This thing is, on paper, WAY more powerful, so why the hell is it so. goddamn. LAGGY?
The lag, I can live with, as said, if I was keeping it I woukd probably ROM it anyway.
The thing is there are a lot of issues that need to be addressed, and with us all being techy types we could sort most of the issues with some modding, but here is my question, what does the average end user do with the problems? Accept them? Talk to LG and get told that the phone should vibrate like that when getting a notification during a call? Get told that the signal issues are because of the carrier. Get told that the reason their batteriy is going flat is because of apps they have installed? When after all this it is a combination of bad software and hardware that lets this phone down, no one else's fault.
UPDATE
Battery full notification, during writing this, every time I paused for a few seconds the phone vibrated, left a notification and bleeped to tell me the battery was full- this gets highly ***king annoying after a while, can this be turned off?!
Oh, here is the graph of the battery during my drive yesterday that I explained about. The drop is when the phone was looking for signal duringn the journey.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
You can see at the -5 and -3 hour mark where I put the phone on charge, a small spike in the graph, then immediately while being used, the level continued to drop with it still plugged in.
Yeah, the average user is pretty much ****ed. Thing is, there is NO excuse for it. If Microsoft, the former king of bloat, can make a smooth, fast, stable operating system that flies even on low end hardware, why can't Google make it fly on high end hardware? Why can't LG?
I will keep experimenting with Roms, but right now it's very likely I'll return this and go back to a Windows phone.
Sent from my LG-D850 using XDA Free mobile app
jasongw said:
Yeah, the average user is pretty much ****ed. Thing is, there is NO excuse for it. If Microsoft, the former king of bloat, can make a smooth, fast, stable operating system that flies even on low end hardware, why can't Google make it fly on high end hardware? Why can't LG?
I will keep experimenting with Roms, but right now it's very likely I'll return this and go back to a Windows phone.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
It is such a shame, the phone does have some good bits going for it, but I am definately returning mine, the RMA has been raised with Ebuyer, just waiting to hear back.
I would have rommed it, but seeing as it's going back I couldn't be doing with the hassle of doing it and putting it back to stock again. Also, not being able to utilise the 4k and other camera features in aosp. Maybe someone can sort that, but either way, a phone not being able to get signal is a big problem for me and for some reason this issue seems to be getting more and more common nowadays (why is this?).
A quick question, which smartphones ACTUALLY have good signal? Once this one has gone, I'll be looking for another phone.
I just bought my G3 Monday, switched from an iPhone 6. The stock rom was slow.
Today rooted and installed Candy5. This phone is a beast. I haven't had one thing today phase this.
You can't compare CM to stock.
Works very well paired the Lg w110 watch.
Also this phone has much much better coverage then my iPhone and has the same that my Note 2 had.
Sent from my LG-D851 using XDA Free mobile app
Hi,
I experience a lot of random shutdowns and reboots on my d855. It often happens when I send a SMS. After I klick the send button, a half second later the phones screen went black and I must take out the battery and wait a bit to reboot it again. But sometimes when I scroll through the interface or play a game or just use my phone the screen freezes and after a couple of seconds the hole phone reboots or turn off as mentioned above.
I have this on all of my roms I tested. Whith and without a custom kernel... Stock, AOSP or CM...
It's really annoying and I don't know what to do against it.
I hope anyone can help me.
Thanks in advance
Have you tried both Kitkat and Lollipop?
Is your phone warm when it does this?
TonzaTheChosenOne said:
Have you tried both Kitkat and Lollipop?
Is your phone warm when it does this?
Click to expand...
Click to collapse
I tried only Lollipop, it gets hot when it reboots but it isn't hot in the moment it freezes.
Can it be my battery? I have the feeling that when I use my phone plugged in to the charger, that the freezes and reboots are not so often.
lutzbat said:
I tried only Lollipop, it gets hot when it reboots but it isn't hot in the moment it freezes.
Can it be my battery? I have the feeling that when I use my phone plugged in to the charger, that the freezes and reboots are not so often.
Click to expand...
Click to collapse
There was a guy with similar problems, and he was sure it was his battery. Does your battery act up? for example, when it it reboots/freezes, are battery percentages still around the same? Does your phone complain about your battery? can it be charged to 100%?
TonzaTheChosenOne said:
There was a guy with similar problems, and he was sure it was his battery. Does your battery act up? for example, when it it reboots/freezes, are battery percentages still around the same? Does your phone complain about your battery? can it be charged to 100%?
Click to expand...
Click to collapse
Yes it can be charged to 100%. The phone doesn't complain about it but after I reboot the percentage of the battery is around 3-5% less than before.
lutzbat said:
Yes it can be charged to 100%. The phone doesn't complain about it but after I reboot the percentage of the battery is around 3-5% less than before.
Click to expand...
Click to collapse
Seems normal. have you tried any mods etc. before this started to happen?
I would try to do Clean install of original lollipop ROM, with original kernel, wiped. No roots or any custom stuff.
TonzaTheChosenOne said:
Seems normal. have you tried any mods etc. before this started to happen?
I would try to do Clean install of original lollipop ROM, with original kernel, wiped. No roots or any custom stuff.
Click to expand...
Click to collapse
I did a clean install of the stock lg Rom with the flashing tool. But it didn't helped.
I had installed the ctt mod but it didn't start especially after that.
My charging cable had a loose connection, can this be that the battery didn't charge really to 100%. I don't know how the battery is built
TonzaTheChosenOne said:
Seems normal. have you tried any mods etc. before this started to happen?
I would try to do Clean install of original lollipop ROM, with original kernel, wiped. No roots or any custom stuff.
Click to expand...
Click to collapse
Today the battery jumped after a reboot from 37 down to 17, and after an other reboot up to 54??!!
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Same problem here. Seems like there won't be any solution for this.
lutzbat said:
View attachment 3394398
Click to expand...
Click to collapse
New battery may fix this. This is exactly, what was going on with a person here earlier.
kcbm225 said:
Same problem here. Seems like there won't be any solution for this.
Click to expand...
Click to collapse
That's pissing me off!!
Are the problems for you since you bought this phone or did it began after a while?
lutzbat said:
That's pissing me off!!
Are the problems for you since you bought this phone or did it began after a while?
Click to expand...
Click to collapse
After 4-5 months after buying the phone, and it got worse after the firmware update
I also created a topic that haven't been answered yet..
I have ordered a new battery online and will receive it in a couple of days, like somebody said above. I'll let you know
kcbm225 said:
After 4-5 months after buying the phone, and it got worse after the firmware update
I also created a topic that haven't been answered yet..
I have ordered a new battery online and will receive it in a couple of days, like somebody said above. I'll let you know
Click to expand...
Click to collapse
Me too....
Thanks mate! :cheers:
Okay so today I received the new battery and magic, my phone could finally start without being plugged! So happy!!
The battery is draining really fast though, will try a full charge once it reaches 0.
I guess the problem was from there, but I still wonder what could have screwed up the old battery, especially after upgrading to lolipop..
kcbm225 said:
Okay so today I received the new battery and magic, my phone could finally start without being plugged! So happy!!
The battery is draining really fast though, will try a full charge once it reaches 0.
I guess the problem was from there, but I still wonder what could have screwed up the old battery, especially after upgrading to lolipop..
Click to expand...
Click to collapse
Thanks for charing.
I think i will do the same now
kcbm225 said:
Okay so today I received the new battery and magic, my phone could finally start without being plugged! So happy!!
The battery is draining really fast though, will try a full charge once it reaches 0.
I guess the problem was from there, but I still wonder what could have screwed up the old battery, especially after upgrading to lolipop..
Click to expand...
Click to collapse
I don't mean to hijack this thread but i have the same problem with my g3.
Lg g3 d855 android v 4.4.2
Rooted, bumped with twrp
Everything Stock
Xposed framework installed and a few modules enabled
So this random reboots started about two weeks ago out of nowhere.. I did no "change" to my phone. Rooting n everything else was done about 4 months ago and my phone was working fine until recently.
Constant reboots...and they won't stop unless i plug in my charger. Rwboots would happen randomly and when i try to do a manual reboot, the same thing happens.. So i tried safe mode but it would reboot again unless i plug it in. Disabled xposed, unrooted and still the same.. I noticed the battery voltage would bump to 4.3V(in the app CPU-Z) and Battery would become extremely hot during reboots ,about 43°C.. So i suspect it is an issue with battery.
Did the new battery fix it for you?
Sherl Holmes said:
I don't mean to hijack this thread but i have the same problem with my g3.
Lg g3 d855 android v 4.4.2
Rooted, bumped with twrp
Everything Stock
Xposed framework installed and a few modules enabled
So this random reboots started about two weeks ago out of nowhere.. I did no "change" to my phone. Rooting n everything else was done about 4 months ago and my phone was working fine until recently.
Constant reboots...and they won't stop unless i plug in my charger. Rwboots would happen randomly and when i try to do a manual reboot, the same thing happens.. So i tried safe mode but it would reboot again unless i plug it in. Disabled xposed, unrooted and still the same.. I noticed the battery voltage would bump to 4.3V(in the app CPU-Z) and Battery would become extremely hot during reboots ,about 43°C.. So i suspect it is an issue with battery.
Did the new battery fix it for you?
Click to expand...
Click to collapse
I bought a new battery bit I still have the same problems... I don't know what to do now...
My phone is useless after the 12.0 update. No cell service, tried several different "solutions" that are floating around. Add to that all the previous issues, like battery issues, throttling the phones performance and this new Color based os, I'm Done. Ordered a new Pixel 6 Pro and traded in the OP9P. Oneplus will never see another penny of my money.
what device you have? EU/AA/IN or crap TMobile? did you see sim card or you see something like SIM not found crap with 2 empty icons.
sunxutian said:
what device you have? EU/AA/IN or crap TMobile? did you see sim card or you see something like SIM not found crap with 2 empty icons.
Click to expand...
Click to collapse
I have AA carrier unlocked. Could see SIM but it did nothing. No cell or data connection. I use my phone for work, and this is hurting me today. I have an old pixel 3 at home that I'll use until the new pixel 6 pro shows up.
TPXX said:
I have AA carrier unlocked. Could see SIM but it did nothing. No cell or data connection. I use my phone for work, and this is hurting me today. I have an old pixel 3 at home that I'll use until the new pixel 6 pro shows up.
Click to expand...
Click to collapse
i have a Oneplus 9 pro chinees model, that have an Indian ROM installed in it, when i upgraded form Oxygen OS 11 india version to Oxygen OS 12 india version my network cell is gone and i cant make a call or SMS just i can receive calls and SMS,
what I do first,
1- i install an Oxygen OS 11.2.2.2 europe version by using MSM tools
2- then i update to to Oxygen OS 11.2.10.10 from my phone (setting -> System -> Update).
3- I download Oxygen OS 12 europian version from ( https://www.xda-developers.com/download-oneplus-9-oneplus-9-pro-android-12-oxygenos-12/ ) then i installed it by using local update from my phon.
4- after installation of Oxygen OS 12, i have no problem to this moment, but in my city we haven't 5G to confirme you the working of 5G network
dris_2006 said:
i have a Oneplus 9 pro chinees model, that have an Indian ROM installed in it, when i upgraded form Oxygen OS 11 india version to Oxygen OS 12 india version my network cell is gone and i cant make a call or SMS just i can receive calls and SMS,
what I do first,
1- i install an Oxygen OS 11.2.2.2 europe version by using MSM tools
2- then i update to to Oxygen OS 11.2.10.10 from my phone (setting -> System -> Update).
3- I download Oxygen OS 12 europian version from ( https://www.xda-developers.com/download-oneplus-9-oneplus-9-pro-android-12-oxygenos-12/ ) then i installed it by using local update from my phon.
4- after installation of Oxygen OS 12, i have no problem to this moment, but in my city we haven't 5G to confirme you the working of 5G network
Click to expand...
Click to collapse
At this point it's not worth my time. Google is buying the OP9P, I get a good discount and a company that does not screw its customers to death. I'm done with oneplus for good.
TPXX said:
At this point it's not worth my time. Google is buying the OP9P, I get a good discount and a company that does not screw its customers to death. I'm done with oneplus for good.
Click to expand...
Click to collapse
If its not worth your time then please dont waste others time trying to help you fix your phone.
TPXX said:
At this point it's not worth my time. Google is buying the OP9P, I get a good discount and a company that does not screw its customers to death. I'm done with oneplus for good.
Click to expand...
Click to collapse
Then why did you post here in the first place if it's not worth your time
harpin14789 said:
Then why did you post here in the first place if it's not worth your time
Click to expand...
Click to collapse
Therapy, it's called venting. You might try it sometime.
sunxutian said:
what device you have? EU/AA/IN or crap TMobile? did you see sim card or you see something like SIM not found crap with 2 empty icons.
Click to expand...
Click to collapse
I have 7 days left to try this phone on T-mobile. Why is this crap on T-mobile? I noticed battery life isn't that great (Not even using games nor youTube). Sometimes my touchscreen goes unresponsive. Sometimes while using the browser it goes into zoomout while scrolling. 5G Network is quite not there yet. Some apps like Doordash, geico take 40 seconds to load to what I think is server issues. Once on WIFI they load normally.
TPXX said:
Therapy, it's called venting. You might try it sometime.
Click to expand...
Click to collapse
I understand but don't post it as a question my dude.
cowsquad said:
I have 7 days left to try this phone on T-mobile. Why is this crap on T-mobile? I noticed battery life isn't that great (Not even using games nor youTube). Sometimes my touchscreen goes unresponsive. Sometimes while using the browser it goes into zoomout while scrolling. 5G Network is quite not there yet. Some apps like Doordash, geico take 40 seconds to load to what I think is server issues. Once on WIFI they load normally.
Click to expand...
Click to collapse
That is not regular behavior I would recommend doing a full wipe factory reset with a downloaded rom.
awsan said:
I understand but don't post it as a question my dude.
That is not regular behavior I would recommend doing a full wipe factory reset with a downloaded rom.
Click to expand...
Click to collapse
That is a stock OOS. I haven't rooted my phone yet
cowsquad said:
I have 7 days left to try this phone on T-mobile. Why is this crap on T-mobile? I noticed battery life isn't that great (Not even using games nor youTube). Sometimes my touchscreen goes unresponsive. Sometimes while using the browser it goes into zoomout while scrolling. 5G Network is quite not there yet. Some apps like Doordash, geico take 40 seconds to load to what I think is server issues. Once on WIFI they load normally.
Click to expand...
Click to collapse
I will say that my opinion based on your specific experience, not (mine works just fine) comments. Is that you should replace it since you have your test period still valid. Don't get stuck with a ****ty phone you obviously don't like and choose another..
Certainly do not root it, it is not going yo magically fix issues.
Hope you manage to find a phone you love.
cowsquad said:
That is a stock OOS. I haven't rooted my phone yet
Click to expand...
Click to collapse
Even tho, a lot of times it solves multiple problems due to a clean flash.
TPXX said:
My phone is useless after the 12.0 update. No cell service, tried several different "solutions" that are floating around. Add to that all the previous issues, like battery issues, throttling the phones performance and this new Color based os, I'm Done. Ordered a new Pixel 6 Pro and traded in the OP9P. Oneplus will never see another penny of my money.
Click to expand...
Click to collapse
How did OnePlus customer service respond?
awsan said:
I understand but don't post it as a question my dude.
Click to expand...
Click to collapse
I see it is shown as a question, I did not purposely do that, so my bad.,
Timmmmaaahh! said:
How did OnePlus customer service respond?
Click to expand...
Click to collapse
Had me do hard reboot, check some settings and suggested I double check apn settings. Then said they were looking into it, it being the update causing the problems. Now they have pulled the update, but still no fix.
TPXX said:
I see it is shown as a question, I did not purposely do that, so my bad.,
Had me do hard reboot, check some settings and suggested I double check apn settings. Then said they were looking into it, it being the update causing the problems. Now they have pulled the update, but still no fix.
Click to expand...
Click to collapse
Ah, service operators, gotta love 'm! "have you tried turning it off and on again??"
Sounds like (s)he at least tried to help. Pulling the updates is at least admitting to the problem so they are undoubtedly working on it.
Spoiler: OP's CTO right now
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I don't think anyone expected the fusion with ColorOS to go smoothly anyway. Let's face it: there's far more efficient development on communities like this one than in these billion dollar companies. There's just too much politics and whatnot involved. That's why I can't stress the importance of open source enough. If it's any consolation to anyone: a factory reset does seem to help (a little?). I know that shouldn't be a requirement but doing so on every major OS upgrade is generally a good idea. Besides, OP has done worse in the past and they've been here before just one version ago (and the one before that, IIRC)
Please try to keep it constructive, everyone. We understand your pain, more than anyone.
TPXX said:
I see it is shown as a question, I did not purposely do that, so my bad.,
Had me do hard reboot, check some settings and suggested I double check apn settings. Then said they were looking into it, it being the update causing the problems. Now they have pulled the update, but still no fix.
Click to expand...
Click to collapse
No worries my dude, Sorry for being aggressive it just was a bad week in general and the update didnt help.
Good luck with what ever choice you go with.
TPXX said:
My phone is useless after the 12.0 update. No cell service, tried several different "solutions" that are floating around. Add to that all the previous issues, like battery issues, throttling the phones performance and this new Color based os, I'm Done. Ordered a new Pixel 6 Pro and traded in the OP9P. Oneplus will never see another penny of my money.
Click to expand...
Click to collapse
It's a hit or miss, really. If you don't like OnePlus, that's fine, but do realize you might experience another problem with another phone.