I can't access my HTC one X storage, however I can use computer's internet connection with my phone.This started after I reinstalled Windows 7 32-bit, other devices like my mouse and flash memory work fine.
I tried reinstalling drivers, deleting them, than manually installing again, using different usb cables and I always get the same message:
Device driver software was not successfully installed
MTP USB Device failed
Paralelopiped said:
I can't access my HTC one X storage, however I can use computer's internet connection with my phone.This started after I reinstalled Windows 7 32-bit, other devices like my mouse and flash memory work fine.
I tried reinstalling drivers, deleting them, than manually installing again, using different usb cables and I always get the same message:
Device driver software was not successfully installed
MTP USB Device failed
Click to expand...
Click to collapse
Try downloading and installing HTC Sync Manager and reboot your PC just to be safe. Then try connecting the phone to your PC and see if that helps.
Related
Hey folks,
been searching and searching without any luck so far, trying to find a solution to my phone not being reconzied if i put it in recovery (volD+boot, back+power), windows sees it fine if i open the phone normally and connect it to the pc.. and i can use the ADB shell to detect it
# ../../..: adb devices
but no adb connection if the phone is in volD+power or back+Power.
sometimes Windows detects the Android 1.0 in Device manager but i wont find the drivers no matter what kind/version i fetch off the interwebz and no matter where i put it. i worked once and now the connection is just broken...
i have gotten sick and tired of the fact that i cannot get paid APPS and that the phone is filled after like 10 APP installs so i decided to root specially cause there now was a fix for the brick ...
but it seems like im pretty stuck .. neither of the 2 Rooting methods work cause of the lacking connection.... barghh...
I hope my english is not to horrible for you to read...
Kind Regards
Vicster
HELP
Hi!!! i have this problem!!! Help we please!!!
I want use usb connection for tether, but driver not found or error connection.
Also got this issue, one week that I'm trying EVERYTHING
The device is well recognized by windows but the adb can't find it (it says no device found)...
Thanks a lot for the help!
Noob question. .. did u installed htc sync? It contain USB driver 4 Windows. ..
Yeah. I have installed HTC sync and the drivers, and i have downloaded the exctracted drivers and tried to point android 1. 0 to Them, but all w7 does is tell me that it did not find any drivers for the device.
Install the leatest HTC Sync....
Boot the Phone normally and activate USB-Debugging.
Wait for Windows this installed the driver....
boot your phone into recovery and now you have driver...
Worked for me
Windos 7 Ultimate x64
Do not plug your phone on any kinds of USB HUBS, USB Extender cabels, Front PC USB ports, or any kind of strange PC cards with USB ports.
Also use only original HTC cabel which you got with your phone.
Plug your phone in first USB port on the motherboard closes to the mouse and keyboard.
My phone wasnt recognized by ADB while it was conected to front USB ports, but other things where working fine (Sd card browsing and copying)
Try and report back if it helps.
I plugged it with the OEM HTC cable, also installed the latest HTC Sync, with both latest HTC and Android SDK x64 drivers, it just doesn't work..
On win 7 64 too.
Motherboard asus p5k,my device is working only with the rear usb port.
Must be a question of usb amperage...
Works fine for me, W7 x64 Ultimate, but I only use Windows to get into recovery - linux to root the phone initially
I'm having usb errors from my laptop and it is being caused by my evo. I can connect it just fine and use it as a disk drive if needed but my windows 7 (64 bit) keeps saying that the usb device is not recognized. I tried disabling and enabling it. It's definitely the phone. Is there a special driver for android I need to install to my laptop? Any other suggestions if not?
Try deleting all the drivers and installing again. That should do the trick. Make sure you have adb drivers installed.
I downloaded the android sdk and sdk manager. Online it says there should be usb drivers but mine doesn't have the drivers. I installed all the packages and there is nothing for usb drivers. Can you or someone send me those drivers or give me a link to where i can get them for the evo? I keep getting usb errors.
Have you tried installing HTC Sync?
No I haven't. I looked it up and it syncs outlook etc. What will that do? I installed the drivers and adb and the computer still gives usb errors. It says the device connected has malfunctioned when it isn't plugged in. It's driving me nuts.
I'm pretty sure that HTC Sync installs USB drivers to help facilitate the various syncing things it does. At worst it won't make any difference, at best it might solve the problem. Can't really see a reason to not try it.
I tried it. Uninstalled and reinstalled and still getting usb errors. Any other suggestions? When I unplug my laptop sometimes i get the blue screen because of a problem with a bugcode usb driver.
I'm having a similar problem but my phone wont even with Vista on my laptop. I have downloaded HTC sync, and Android SDK, did a combo of USB settings in phone and still no luck. All my phone does it charge..how can i get it to disk?
wings9130 said:
I tried it. Uninstalled and reinstalled and still getting usb errors. Any other suggestions? When I unplug my laptop sometimes i get the blue screen because of a problem with a bugcode usb driver.
Click to expand...
Click to collapse
Doesn't matter what version of Windows you're running, go to device mangler, and uninstall ALL of your USB drivers while online. Re-boot, and it should re-install the correct drivers from the internet. My USB drivers were dated 2006, before I did this! And that was in Windows 7!
Hi there.
I picked up a refurbed Incredible 2 (running 2.3.4) and am trying to get it to connect to PC so I can move files across between the PC and either internal memory and/or microSD cards. I'm having no luck on Windows 7.
I changed the Default Connection Type from Charge Only to Media Sync / Disk Drive / HTC Sync (after installing the HTC Sync software - NOT the HTC Sync Manager, which apparently only supports the newer phones) to no avail. I've tried them all, and they all have the same issue. I've done this both with and without USB debugging checked, and with "Unknown Sources" ("allow installation of non-Market apps") checked. I've also tried uninstalling Sync, installing Sync Manager, trying again (no change), and then reversing it (uninstalling Manager, and reinstalling Sync) - again, no change. Sync does not see the phone while connected and in "HTC Sync" mode via the Default Connection Type (or anything else).
When I plug the phone in to the PC the PC shows a "USB Device not recognized" and sometimes I will get a "Driver did not install successfully" message. Device Manager is showing one Unknown Device with a "!" issue under the USB controllers category I'm assuming is the problem. There is also nothing showing up under the Disk Drives category in my Device Manager other than my hard disk, even though some of the guides I'm looking at say I should have something related to the phone in there.
I've tried connecting it with 2 different USB cables, just in case the one that came with it was not fully functional. I've used the second cable for data transfer in the past, so it should work. No difference.
I've restarted several times, with and without the microSD card installed. I've tried unmounting and remounting the card as well, no difference.
Am I missing some kind of Win7 drivers for the Incredible 2 that are not installed automatically and/or with the HTC Sync install? I've seen some references and links to HTC drivers that are apparently not on the HTC site, but I am very leery of downloading an .EXE from a random website and just installing it to see if it works. I'd think if this was necessary, it would be on the HTC site.
Anyone know what gives here? I can't think of anything else to try.
Am I a complete newb here, or is this potentially an issue with the refurb'ed phone?
Thank you very much for any assistance!
I use the driver linked on the revolutionary.io site (http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe) and I have never had an issue.
Sent from my DInc2...
update
Hi there.
I attempted this, but still no change. Do you know where this installs the drivers to, so I might try to manually point the Device Manager "Unknown Device" to them?
When I try to update the driver via Device Manager, however, it is telling me the following:
"Windows encountered a problem installing the driver software for your device.
windows found driver software for your device but encountered an error while attempting to install it.
'Unknown Device'
Windows has stopped this device because it has reported problems (Code 43)"
Thank you for any further assistance or ideas.
Doesn't matter where you place them but you'll need to go to control panel/system/device manager find the device with the issue and select update driver.... Then it should be recognized
Sent from my HTC Droid Incredible 2 using xda app-developers app
OP - do you have any other USB device drivers for other smartphone(s) installed on your PC? If so, uninstall all of them and reboot it clean.
Assumed that you are running VZW stock software - phone isn't rooted ?
Is your HTC Installer running this version - 3.0.0.007 - that's mine (have it running on W7 Pro and Ultimate on desktop & 2 laptop, no problems for me - I also have it running Win 8.
Uninstall HTC Installer & reboot - without connecting the phone. Turn off firewall & antivirus on your PC temporary, reconnect the phone & follow the prompts to reinstall HTC drivers. Once it's done, disconnect the phone & power down the computer.
Restart the PC and then reconnect the DI2 to it, hopefully - it will recognize the phone and allow you to connect & recognize the mSD card for data transfer, etc.
Please post any specific error messages as you see them. Good luck.
A common cause of "unrecognized USB device" is a bad cable. Try another. Or, try a different USB port on your PC.
Hi, My HTC Desire 816 is about 2 weeks old. I've had problems connecting the device to my personal computer (running Windows 7). I've reinstalled HTC Sync Manager several times, turned on USB Debugging, and even switched cables and ports but to no avail. When I try to update the driver, Windows faces an error saying it's unauthorized to install the driver for the device. However, the device connects perfectly to my office laptop also running Windows 7. I am able to transfer files on that system but not on my personal computer. The HTC website also has been of no help, except for asking to reinstall HTC Sync Manager. Please help. Thank You.
me too, need help
Tethering & Internet Pass Through
I have installed the latest version of HTC Sync Manager for my Desire 816 on Windows 7 and tried it on Windows XP as well.
When I connect my device for the first time after that,the drivers install automatically.
My system is recognizing the phone as a mass storage device.
But when I select the 'Internet pass through' connection type, it doesnt connect and after some time gives the error as
"Either you dont have the latest HTC drivers or ,,,,,,,,,,,,,,please get latest drivers by intalling latest HTC sync manger from the website"
I have tried to uninstall and re-install the HTC sync manager several times but had no success with Internet Pass through.
Might be the issue with the drivers,cant understand the reason.
Can anyone help me out with this.
I have also the same problem.
StarKnife said:
Hi, My HTC Desire 816 is about 2 weeks old. I've had problems connecting the device to my personal computer (running Windows 7). I've reinstalled HTC Sync Manager several times, turned on USB Debugging, and even switched cables and ports but to no avail. When I try to update the driver, Windows faces an error saying it's unauthorized to install the driver for the device. However, the device connects perfectly to my office laptop also running Windows 7. I am able to transfer files on that system but not on my personal computer. The HTC website also has been of no help, except for asking to reinstall HTC Sync Manager. Please help. Thank You.
Click to expand...
Click to collapse
I am pretty sure that you guys have already tried all those, but just wanted to remind you all again as a benefit of doubt. HTC sync manager will install the required drivers usually, but in some cases due to firewall or any antivirus systems within our computer, only few files will get installed and other will get blocked. The best way to tackle this problem is to follow the below steps
1. Uninstall the HTC related drivers if installed partially previously.
2. Reboot the system - which is must
3. Then turn of your firewall or internet security or antivirus on your computer for 10 min or more
4. Connect the HTC 816 to computer using the different USB port that is not used before. (Every new USB port needs installing drivers. So hopefully this might help)
5. Install the HTC sync manager
Hopefully it should recognise. If not, try following the same steps with different USB cable.
Hit thanks if I helped you so that I will know the above steps worked for you guys too as they did work for me personally. All the best.
Once I installed the USB Mass Storage enabler zip on stock Lollipop, now whatever rom I flash (be it stock or custom), MTP is not working, though the PC detects the phone when it is connected through the usb.
Please help...
Driver is not installed duly
tamalnag said:
Once I installed the USB Mass Storage enabler zip on stock Lollipop, now whatever rom I flash (be it stock or custom), MTP is not working, though the PC detects the phone when it is connected through the usb.
Please help...
Click to expand...
Click to collapse
Employ USB driver tool by googling this would resolve your agony.
Regards,
689alza
alza689 said:
Employ USB driver tool by googling this would resolve your agony.
Regards,
689alza
Click to expand...
Click to collapse
Thanks for your reply, but drivers are already installed.
When I'm connecting to a different laptop running Windows 10 (where drivers are not installed), there the MTP is working normally.
But not in my laptop running Windows 7.
tamalnag said:
Thanks for your reply, but drivers are already installed.
When I'm connecting to a different laptop running Windows 10 (where drivers are not installed), there the MTP is working normally.
But not in my laptop running Windows 7.
Click to expand...
Click to collapse
Uninstall the drivers on the laptop with Win 7 and reboot the laptop, thereafter reinstall the drivers using the tool stated above for MTP . Occasionally the drivers are not installed duly (i.e. Device manager may not indicate the exclamation (We may presume the drivers are appropriately loaded,when in fact the contrary usually occurs) mark or error for the driver) but the transfer of data will be precluded.
Uninstall and reinstall the drivers for Win 7 laptop for resolution.
Thank you
689alza