[Q] Screen doesn't turn on! - Nexus 7 (2013) Q&A

Dears, help me please!
I have my nexus 7 for 3 months. It was working pretty fine before... BUT... last thursday I left it charging overnight, I woke up turned the tablet alarme off and put it on a backpack to travel.
When I tried to turn it on the screen just did nothing!! The strange thing is: when I got mail it notifies me... the pulse light is active but the screen doesn't show.
I tried to charge it, hold the power button, hold the power + volume down buttons and nothing solved.
Anyone has/had the same problem?

I have the same problem. It happened a couple times already but I could not figure out why it happens. When I push the power button long enough it just restarts. It happens only when its laying around a couple hours like over night.

The tablet returned from the repair.
It seems like they changed the mainboard. Sadly there was something behind the camera glas and there were scratches on the screen. So they had to send it in again. Then they also changed the screen. All this took about 3 weeks.
I suggest claim for repair its definitely a hardware issue. Now my Nexus is running flawless and I am waiting for the Lollipop update.

You could also just try holding volume down + power for about 30 seconds. I've had a couple of freezes before where holding down the power button did nothing. But, holding down power + volume down worked. This is assuming you weren't flashing or doing something else, this is only if you were using the tablet as normal and it just suddenly won't turn on.

Related

Power button issues

For the past couple days I've been having issues with my power button. It seems that, for about half the day, the power button will not work at all. I can't bring the screen back up or shut the screen off. Also every now and then the power menu that comes up when you hold the button down would just come up by itself. The other half of the day it seems to work just fine. For now I've just set it up so the screen never turns off, but obviously that drains power and will make me butt-dial everybody. I took it into a Sprint store but of course it started working like 10 mins before I got there so all I got was a "failed to reproduce problem" thing. After much haggling on the phone with them today I convinced them to send me a replacement, although it's backordered. Has anyone else had an issue like this with theirs? I searched around and couldn't find much. Does anyone know a way I can lock the screen without turning it off? That would come in handy while I wait for the replacement.

[Q] Screen not starting up for power button

Hi,
I started to get a weird problem since last week. I've had this phone for about 3 months now and never had any problem like this.
It all started one morning when I wanted to stop phone alarm. The alarm was going off but the screen was black. I pressed the power button to wake up, but it was still black. After couple of times pressing the power button the screen came up. First it was not that often but the situation started to get worse. It came to that I can sometimes cannot turn it on for a long period of time. I need to keep pressing power button, volume buttons and eventually it will come up.
This is what I've found so far:
1) When the power button is pressed, although the screen doesn't start up, I can see the three buttons at the bottom lighting up. So it is not a problem of the power button.
2) When the power button is pressed, although the screen doesn't power up, the screen seems responsive. I can feel the vibrations when I tap (I have a startup password)
3) When the phone is connected to a power supply, screen always starts up without a problem.
4) Screen will start up more frequently when the batter power is high.
It seems as though there is a connection between batters power and the screen not starting up. But then again, once the screen comes up (after not starting up), then it works fine, until I turn the screen off.
Has anybody experienced anything like this before?
I did a factory reset thinking it might be some application I installed but it didnt help.
I had to send this phone once to repair the speaker and cost more than $80 just for courier. I don't want to spend another to get this fixed.
Thanks.
I have this problem or a problem very close to this. I have a HTC One X (international version). I'm running the latest version and updates and the problem has existed for at least the last two updates.
Android Version 4.1.1
HTC Sense version 4+
Software number 3.18.401.1
I have the screen lock pattern turned on.
Sometimes when I hit the power button, the phone does not turn on and so I press it again and only after a third press does the phone turn on. I then unlock the phone and use as normal. So, several times per day I have to press the power button three times before the phone turns on. But other times I press the power button once and it turns on straight away. I've just turned the pattern unlock off to see if this makes any difference. I'll start to record the exact details of when I experience this and see if we can work out a common cause.
Hopefully if enough people report this problem then they can send out an update to fix this problem.
exazonk said:
I have this problem or a problem very close to this. I have a HTC One X (international version). I'm running the latest version and updates and the problem has existed for at least the last two updates.
Android Version 4.1.1
HTC Sense version 4+
Software number 3.18.401.1
I have the screen lock pattern turned on.
Sometimes when I hit the power button, the phone does not turn on and so I press it again and only after a third press does the phone turn on. I then unlock the phone and use as normal. So, several times per day I have to press the power button three times before the phone turns on. But other times I press the power button once and it turns on straight away. I've just turned the pattern unlock off to see if this makes any difference. I'll start to record the exact details of when I experience this and see if we can work out a common cause.
Hopefully if enough people report this problem then they can send out an update to fix this problem.
Click to expand...
Click to collapse
I'm pretty sure this is a hardware issue. I bought mine from Expansys and sent it back to them for repair. It's been more than a month and they say they're still reparing it.
In my case it was impossible for me to start the screen up with power button no matter how much I pressed it. The only thing that worked for me was to press the back of the phone just below the camera. So it seems like a hardware issue. But on the other hand, at times when I can't get the screen turned on no matter what I do, I'd turn the phone off and start again and the thing would start up like nothing happened. So while I'm pretty sure it is a HW issue, I'm not sure how a power restart makes it work.
For me I don't think that this is a hardware problem as it only started happening once I did the big upgrade from 4.0 to 4.1 and then it follows a specific pattern. That is three power button presses will always turn it on. Less frequently I also get a problem where the power button turns on the three lights on the soft buttons but the screen remains black. I then hit the power button to turn it off, and again to turn it on and the phone is back to normal again.
Is yours an international version? I bought mine an international version and had it shipped to Australia.
solved?
Hi - did anyone ever solve this? This is happening to me with my HTC desire X after having had the screen repaired, so I think it is hardware related, but the shop doesn't know how to fix it! My screen also does not turn back on when I want to end a phone call and pull the phone away from my face anymore. These problems seem related as they started at the same time. I would be grateful for help!

Broken Display?

ok so here is the rundown
Device: HTC one on vzw
Rom: Slimbean 2.x
Gapps: Slim AIO gapps
had a weird problem with the display today if anyone has had this or know someone who has i would greatly appreciate the help. I just flashed Slimbean 2.x last night and all was good. no problems what so ever, got everything setup and was working fine. this morning around 10am i opened snapchat to view a video. i clicked on the video and as soon as it started the screen went blank and would not turn on. i tried holding the power button down for at least a minute and nothing. also tried power and volume down, power and both volume buttons, power and volume up and still nothing seems to work. when i plug it into the wall charger the red LED light does not turn on and screen does not wake. when i plug it into the computer the computer does not ever read the device and noting pops up letting me browse the files on the phone. i have no clue why this happened it has been working fine for the 3 months that i've had it. took it to verizon about an hour ago and they didn't know either but they are sending me a replacement htc one. all i really want now are my photos that i have on the phone.
does anyone have any ideas about what i could do?
thanks
I had something similar and think it was conflict related. After installing the "advanced power menu" with xposed, I had an issue when trying to use it to boot into recovery. Basically it had timed out and then went away without rebooting. The next time I tried it locked up and my screen went black. My keys would light up if I clicked on the power button (it was dark in the room so the sensor was still working), but nothing else. Nothing I did would make the screen turn on at all and holding down the power key to reboot did not work. I just planned on letting the battery die out. After about 45 minutes, the phone just rebooted and everything was back to normal. I really think it locked up due to a conflict similar to what a PC might do.

Z5P Suddenly Died - Anything I can do?

So basically as the title says: Z5 Premium was working, I unplugged it from charging to 100%, put it down for 15 minutes and when I picked it up black screen and no response to anything I know.
I tried turning it on obviously, holding power + volume up for 30 seconds, plugging it into USB on PC.
The only wierd thing other than this happening was 2 days ago it went black and non-responsive and I thought it was toast but then holding power + volume up worked even though it didn't seem to at first.
Software is rooted stock with TWR which I can't boot into.
Is there anything else I can do at this point or should I give away/sell for parts?
Cheers!

September Security Update (#11 - R16NW.N950USQS5CRI4) bricked my phone

Anyone else experience this after the most recent security update?
My phone rebooted after the update was installed, and the notification that the update was completing was visible in the notification bar. Then the screen timed out, since I wanted to let the phone just do its thing while finishing the update. The screen powered off, and it has been stuck that way for two days now. I've tried all manner of button presses to simulate a battery pull (Verizon officially recommends pressing and holding the volume down button and the power button to simulate a battery pull), but none of them work. I tried all combinations of the button presses with the sim tray pulled out, the charger attached, but nothing seems to work. I don't get any led indication either, just a black screen. I've tried charging it for a couple of hours, but don't get any red LED or other indication that it's charging at all. I think it's fully bricked, but wanted to know if anyone else had this happen and had any suggestions before I take it in for service.
thanks for reading
jerkface80 said:
Anyone else experience this after the most recent security update?
My phone rebooted after the update was installed, and the notification that the update was completing was visible in the notification bar. Then the screen timed out, since I wanted to let the phone just do its thing while finishing the update. The screen powered off, and it has been stuck that way for two days now. I've tried all manner of button presses to simulate a battery pull (Verizon officially recommends pressing and holding the volume down button and the power button to simulate a battery pull), but none of them work. I tried all combinations of the button presses with the sim tray pulled out, the charger attached, but nothing seems to work. I don't get any led indication either, just a black screen. I've tried charging it for a couple of hours, but don't get any red LED or other indication that it's charging at all. I think it's fully bricked, but wanted to know if anyone else had this happen and had any suggestions before I take it in for service.
thanks for reading
Click to expand...
Click to collapse
An update really shouldn't cause that.. How long have you held the buttons for? If you have a case protection on your phone take it off and then press the power button the Bixby button and the volume down button and make sure you have them all squeezed good and try to hold it for 2 minutes or more and if you still don't get anything then plug it in and then try again holding the buttons for at least 2 minutes.. If that doesn't work then you might need to have Samsung fix it for you under warranty if you still have warranty available..
You're right, it could be a coincidence, but one heck of a coincidence. If no one else is experiencing the issue, then it must be my phone. I tried holding the buttons for two minutes both charging and unplugged, no luck. Thanks for the suggestion though. I'm off to Verizon to see what my options are.
jerkface80 said:
You're right, it could be a coincidence, but one heck of a coincidence. If no one else is experiencing the issue, then it must be my phone. I tried holding the buttons for two minutes both charging and unplugged, no luck. Thanks for the suggestion though. I'm off to Verizon to see what my options are.
Click to expand...
Click to collapse
If the phone has been with you less than a year, Samsung will repair it for free since every phone has a 1 year warranty from the date of purchase.. Get a hold of Samsung and see if it's under warranty if it is they'll give you a shipping label and you just send it they'll fix it and send it back..

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