Hi,
I have had HTC Desire for like 3 years. First two years it was all ok, then it started to restart more and more often.
At first it was restaring only when in heavy use (google maps navigation - constant internet usage and GPS updates). Later on it was restarting when connected to charger and using internet... later - when connected to charger and calling. At first I thought it was battery problem but replacing it with brand new one didn't fixed the problem.
For over a year I'm using another phone, but recently I wanted to use the old HTC Desire. I've charged it fully and been able to use it, until I turned on the internet connection. It restarted right away and kept restarting (not even going after splash screen) until I've removed the battery.
What could be the problem? Is this possible to fix it anyhow?
Thanks in advance
Sounds most likely like a hardware issue (overheating motherboard).
Are you rooted / s-off in any way or completely stock?
You could try flashing the latest 2.3.3 GB RUU if you don't mind losing everything and starting from scratch. If it still occurs on completely stock firmware, then it's definitely hardware related. You could get a new motherboard, but there's no guarantee that would work either. Personally I'd just get a new phone.
Related
I have a six months old desire (still under guaranty), not rooted, with froyo.
Lattely it it doing some weird things:
- randomly (once a day) the phone freezes, so i have to push home button after that happens and the phone goes to stand by, i cant wake it- the buttons lights up but the screen stays dark (i have to take out the battery to restsrt the phone)
-sometimes my phone isnt ringing when someone is calling
Can someone please help me, what should i do (should i root and try another ROM or sent it into repair?).
tank you
First try a normal factory reset. If the problem is gone you can root or keep using it unrooted. If the problem is still there just send it to repair.
I have already tried a factory reset and it is the same. Does that mean it is a hardware problem?
Would say so, if it's unrooted there is no other real reason for these problems. You can try to see if a custom rom fixes it but I wouldn't try to fix a phone still under warranty by breaking the warranty. Just send it back to HTC unless you can't miss your phone for a month.
Could it be possible that my sd card is causing the problems?
yesterday i have inserted another sd card and the phone seems working fine now.
I tried running the card i previous had in the phone on my computer ani it did not work ( didnt even find it).
So im wondering if the card was fault for the desire behaving weird? I gues i will have to wait for a couple of days and see what happens.
What do you guys think?
Sounds exactly the same as mine. I had to remove battery once a day due to freezing, missed so many calls.
Tried rom upgrades, factory resets, new SD card, still the same.
Finally sent it to HTC UK service who replaced the mainboard, all good now.
Phone was returned in less than a week, really happy with their service.
Same here sent it to repair got a new main board and all is good. HTC repair is better than most
Sent from my HTC Desire using XDA App
My friend is running CM 7 on his Tmobile G2.
He was describing that yesterday was acting weird with market downloads.
Here is what he he emailed me on what happened.
the phone was acting normal throughout my day until the evening towards the night, i noticed it failed to finish downloading the update for google earth along with google maps. the phone was fine, and then i pulled it out of my pocket a few times and saw multiple times that it was randomly turned off. i would turn it back on and it would still give me the same issue. when i got home and plugged it in to charge, it would boot and then get to the main home screen telling me that google maps is downloading to update. however the update would be frozen, and a few seconds later the phone would freeze altogether, forcing me to turn it off by pulling out the battery. this happened about 4 times, and now has reached the point that it has become a brick and refuses to turn on or show the charging light
any suggestions on what might be wrong with the phone? Thanks in advance. Im running Cm7 on my phone and never experienced this issue.
same happend to me 3days ago, phone running then freezed... bootloop after batterypull... recovery worked for 2 times but had problems with flashing new rom/backing up -> errors with cache partition...
after 4hours of letting it stay off -> it wont turn on again und wont charge (no LED)
tried it with another dz battery+charger... no change... i wrote htc and they answered within 1hr that i have to send it in without battery...
i guess its a known problem (or why wouldnt they want to have me sending in charger+battery .. if its a power-on problem..)
there are semibrick threads here and in other forums.. but they all don't suffer from the power on problem... so i guess i did the right thing sending it in
edit: never had heat issues, never had random reboots, no overclock, no indication of an update from any app did any harm to my phone, running cm7 for 3 weeks without any problems, no hboot flash, no radio flash ... nothing that would indicate a risk of brick (according to guides & forum threads)... first htc that ever failed for me ;(
Thanks for the reply. I will forward it to my friend. I think he is going to try to exchange it at the store and if it all fails we are going to try HTC.
have any of you tried to boot into recovery? did you have eng-hboot on your devices? go to #g2root
its complete dead as in dead... no LED light, no turn on, no hboot mode (or what its called when you press vol+power key).... i dont have a g2 but a unbranded european dz.. hboot and radio was never touched by me
Similar thing happened to me. My phone kept frozing on me running cm7..was fine for a week though.
So I booted into recovery..wiped cache,factory reset flashed another rom got bunch of erros recovery thing rebooted stuck i n htc logo for like 20min yanked out battery rebooted and it never rebooted back. No hboot,no nothing.
My light indicator still worked though but no hboot or anything.. got a new one now have to send the old one back to tmobile but I'm scared that they're gonna charge me for removing void stickers.
Even though I checked twice that removing void sticker won't avoid warranty according to tmobile customer chat sevice..
So I'm thinking about swiping out the sticker that contains serial number and such on back of our phone with the old one and tell them the new one came without a void sticker lolol
Sorry I got way off topic rofl..
Sent from my HTC Vision using Tapatalk
We went to the store today and exchanged it for another g2. The guy didnt ask any questions and exchanged it happily for a new one.
This very same thing happened to me today. Updated to CM 7.0.3 from 7.0.1 and the phone was freezing when installing items from the market. Pulled the battery and the phone was stuck on the boot animation. Pulled the battery again, and now it will not start at all. No charging light, no nothing. Had more than 50% charge, and now it seems entirely unresponsive. I can't use the power w/ volume button technique either, because the phone does not respond.
Seems like somehow I have bricked the phone, or the phone just coincidentally died just after updating to CM 7.0.3? (seems unlikely)
just a short update on my case:
i got the mobile back from HTC repairs.
they exchanged my "mainboard" (changed IMEI) under warranty.
i don't know what emmc chip i had before cause it died so fast, but my usb deviceIDs changed completely and are now simmilar to the ones in the cm wiki.
my current emmc is now:
$ cat /sys/devices/platform/msm_sdcc.2/mmc_host/mmc0/mmc0:0001/name
SEM04G
Click to expand...
Click to collapse
might help ppl.
I'm having this problem from stock ROM (unrooted) to latest rooted ROMs (Virtuous Sense, InsertCoin...). I've already have it's firmware reinstalled by HTC first and then board replacement the second time I have the problem.
The phone just shutdowns itself and I cannot turn it on again unless I pull out/in the battery or plug in the charger. There is one time that I can't even turn it on by doing anything but after numerous battery pulls I can boot into Recovery and restart in there.
Is this a hardware faulty? If so the do I have to revert it back to unrooted in order to have it repaired by HTC?
I'm living in Vietnam and there are authorized HTC support center here but I don't know whether the policy to deal with rooted phone is different? And also will I have a new replacement because it has been repaired many times
I have a similar problem with my g2. No matter what rom I flash the phone just randomly shuts down and wont start unless I pull the battery. Sometimes it take a day or 2 for it to happen, sometimes it happens with couple of hours it seems. Any thoughts?
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rage2wrath said:
I have a similar problem with my g2. No matter what rom I flash the phone just randomly shuts down and wont start unless I pull the battery. Sometimes it take a day or 2 for it to happen, sometimes it happens with couple of hours it seems. Any thoughts?
Click to expand...
Click to collapse
Exactly the issue I'm having... this is a known common problem with Desire Z / G2, isn't it?
Anyone with the experiences dealing with HTC support can help me and others having this same issue?
I'm still looking for some experienced insights about this matter...
Any other have had this issue and did you return your phone to HTC for repairing and how is the result?
I am also having a similar problem, sometimes my phone just powers off. There is no warning or shutdown animation just one second its working fine next its a black screen and I have to press the power button to boot the phone back up. Now I don't have to pull my battery like the rest of you so it may be a different issue. It happens on multiple roms.
I know most of the Desire users on here have upgraded but i am on a 24 month contact and require some help!!
My phone since new has been excellent apart from the boot loop problem which HTC fixed with a new motherboard, however today it's all gone to ****. Went to use it and switched on 3G while waiting for it i just put it down for a few seconds, went back to it and it had froze buttons didn't work, screen wouldn't move even long back press didn't kill it.
So (this is were i think i might have broke something) i pulled the battery out, popped it back thinking it just need to restart and it wouldn't turn on!!! thinking that the battery might be flat (it was low at the time) i plugged the charger in but it would do anything (No orange light) and quick google and i find a way to get it charging (Without the battery in, plug the charger in which makes the green and orange led flash then insert the battery) this made the orange led stay on and after a few hours the green led came and i thought OK it should work now.... but it doesn't :-(
Anyone got any ideas?
The phone is rooted/s-off and running Oxygen 2.3.1 so without some life in it to put a RUU on i don't really want to send it to HTC.
Thanks for any help you lot can provide.
James
Hi!
Got the same problem....my Desire won't turn on...
Were you able to fix yours?
I'm on S-Off, too...
THX
Are you able to boot into fastboot / hboot?
I don't know if it is the same problem but the HTC Desire I got can not be turned on for longer than a few seconds after booting into Android (GingerVillain 3.3) (With AC, on battery, USB.. doesn't matter).
The battery indicator is sometimes jumping from 100 to 0 percent and from 0 to 100 percent. Before this the phone had problems with incoming calls not showing up and the other side getting an "calling partner not available".
Aswell the OC/UV Beater daemon was constantly crashing.
Since the phone's recovery menu is still working fine, I tried a full wipe, formating everything, reinstalling the ROM but it didn't help to solve the problem, it just fixed the crashing OC/UV Beater daemon occurring before.
I am rather clueless what to do now. The phone worked fine for many many months with that problem suddenly appearing. It is the phone of my girlfriend, so I cannot tell you exactly what changed in that time. She is claiming that she did not alter anything and with the phone not working after a full wipe, it may be the truth
May the hardware be damaged in some kind? What would be possible steps I could try out next before defining it as scrap metal?
Flash 2.3.3 RUU and if problem persits, call HTC.
Do a full wipe and don't install the rom just leave as is...
I had the same problem... so I tried that and it worked so now I'm using cm7 nightly build #258 for the past 5 months or so and no problems since...
Sent from my HTC Desire CDMA running cm7 nightly build #258 using XDA App
It's usually very difficult to brick a phone. If you can get into your custom recovery then it still works. If not, then get into your hboot and install a custom recovery (if rooted) or RUU rom (if rooted will make it unrooted).
If your phone doesn't turn on, check wires, battery, plug, connector links between battery and phone (clean them). Hopefully you haven't had a sudden power surge which has blown up a component on your desire.
certifiednoob said:
Do a full wipe and don't install the rom just leave as is...
I had the same problem... so I tried that and it worked so now I'm using cm7 nightly build #258 for the past 5 months or so and no problems since...
Sent from my HTC Desire CDMA running cm7 nightly build #258 using XDA App
Click to expand...
Click to collapse
The OP wrote a full wipe did not fix his problem!
Hi everyone,
I'm having serious problems with my Wi-Fi on my Samsung Galaxy Note 3 Neo (SM-N7505). Whenever I click the button to activate the Wi-Fi, the icon goes from grey to a dull green (darker than the bright green which signals that a function is turned on), as it does when it's trying to turn itself on. Problem is, instead of turning on, it just stays in that state for a few minutes before reverting to grey. This has gone on for a while, and I've already tried several possible solutions which I found after online searches. I don't think it's a hardware issue (see point 1 for the reason), and I really hope it isn't, because my warranty has been voided due to rooting, so I can't have my phone replaced or repaired unless I pay for it (which I can't at the moment). So, I'm basically ignoring the possibility of hardware failure and trying every possible software solution, hoping one of them will work, otherwise I'm just stuck with no Wi-Fi. These are the fixes I've tried:
1) Take out the battery while the phone is on, wait a few seconds, then put it back in and boot the phone up. This used to work when the problem first presented itself a few months ago (which is why I don't think it's a hardware issue), and I've been since using this method to fix it whenever it happened again. But a few days ago, this method stopped working for whatever reason, so I was back to square one.
2) I tried renaming the data/misc/wifi/wpa_supplicant.conf file, which seems to have worked for some people, but not for me.
3) I tried updating the version from Kitkat to the recent Lollipop, hoping that would fix it, but nope.
4) I tried deleting practically every single app one by one, hoping that one of them was interfering with the Wi-Fi somehow, but nope.
5) As a last resort, I tried a factory reset, but not even that worked.
This is basically the long and short of what I've tried to fix this... I might've skipped a few of the simpler fixes I tried (for example, I just remember I tried disabling "Smart Network Switch", which seemed to do it for some people), but the big stuff is all there.
I'd really like to get my Wi-Fi back, so if anyone could help me fix this thing I'd be really grateful!
Thanks in advance to anyone who will bother to reply.
same problem dude
Same problem...wifi and bluetooth not working...pls help us
Same Problem for me, Initally it works fine even after updating Official Lollipop update (OTA), but after few months now wifi & bluetooth are not working for me. And finally faced battery drain issue for past few days. Battery goes down upto 20% per hour even in idle condition. Then i rooted & installed Note Rom & even after i face the same problem. Is there any way to fix?