Desire wont turn on..... HELP!!!! - Desire Q&A, Help & Troubleshooting

I know most of the Desire users on here have upgraded but i am on a 24 month contact and require some help!!
My phone since new has been excellent apart from the boot loop problem which HTC fixed with a new motherboard, however today it's all gone to ****. Went to use it and switched on 3G while waiting for it i just put it down for a few seconds, went back to it and it had froze buttons didn't work, screen wouldn't move even long back press didn't kill it.
So (this is were i think i might have broke something) i pulled the battery out, popped it back thinking it just need to restart and it wouldn't turn on!!! thinking that the battery might be flat (it was low at the time) i plugged the charger in but it would do anything (No orange light) and quick google and i find a way to get it charging (Without the battery in, plug the charger in which makes the green and orange led flash then insert the battery) this made the orange led stay on and after a few hours the green led came and i thought OK it should work now.... but it doesn't :-(
Anyone got any ideas?
The phone is rooted/s-off and running Oxygen 2.3.1 so without some life in it to put a RUU on i don't really want to send it to HTC.
Thanks for any help you lot can provide.
James

Hi!
Got the same problem....my Desire won't turn on...
Were you able to fix yours?
I'm on S-Off, too...
THX

Are you able to boot into fastboot / hboot?

I don't know if it is the same problem but the HTC Desire I got can not be turned on for longer than a few seconds after booting into Android (GingerVillain 3.3) (With AC, on battery, USB.. doesn't matter).
The battery indicator is sometimes jumping from 100 to 0 percent and from 0 to 100 percent. Before this the phone had problems with incoming calls not showing up and the other side getting an "calling partner not available".
Aswell the OC/UV Beater daemon was constantly crashing.
Since the phone's recovery menu is still working fine, I tried a full wipe, formating everything, reinstalling the ROM but it didn't help to solve the problem, it just fixed the crashing OC/UV Beater daemon occurring before.
I am rather clueless what to do now. The phone worked fine for many many months with that problem suddenly appearing. It is the phone of my girlfriend, so I cannot tell you exactly what changed in that time. She is claiming that she did not alter anything and with the phone not working after a full wipe, it may be the truth
May the hardware be damaged in some kind? What would be possible steps I could try out next before defining it as scrap metal?

Flash 2.3.3 RUU and if problem persits, call HTC.

Do a full wipe and don't install the rom just leave as is...
I had the same problem... so I tried that and it worked so now I'm using cm7 nightly build #258 for the past 5 months or so and no problems since...
Sent from my HTC Desire CDMA running cm7 nightly build #258 using XDA App

It's usually very difficult to brick a phone. If you can get into your custom recovery then it still works. If not, then get into your hboot and install a custom recovery (if rooted) or RUU rom (if rooted will make it unrooted).
If your phone doesn't turn on, check wires, battery, plug, connector links between battery and phone (clean them). Hopefully you haven't had a sudden power surge which has blown up a component on your desire.

certifiednoob said:
Do a full wipe and don't install the rom just leave as is...
I had the same problem... so I tried that and it worked so now I'm using cm7 nightly build #258 for the past 5 months or so and no problems since...
Sent from my HTC Desire CDMA running cm7 nightly build #258 using XDA App
Click to expand...
Click to collapse
The OP wrote a full wipe did not fix his problem!

Related

Headphone Jack and camera not working

Hi, yesterday my desire just randomly powered off by itself after I flashed defrost 4.2. The phone became extremely slow (took 5 min to get into recovery and 10 min to get into system loading screen, and the animation appeared To be extremely choppy) . I was able to get into the system but it was basically in an unusable state and the system process keeps fc.
In recovery, the trackball responded to my clicking but scrolloling did not work. After messing around in the recovery console,I was finally able to fix the issue by wipes, reflashing my radio and rom. The trackball is fully functional again. I tried open desire and pinky desire, headphone jack doesn't work. When I plug in my headphone, the sound just plays out from the speaker. The camera apps give me black screens with the 4 corners of the screen appearing yellow. Is my phone broken? If anyone else had the same experience please share :'( Thank you.
I got my desire from Telus. I have HBoot 0.83 and my baseband version is 32.43.00.32U_5.09.00.20.
Sent from my HTC Desire using XDA App
Please help...
The charging indicator light is not working either, although the device charges.
Is it bricked?
It doesnt seem like hardware problem... the LED flash is not working, and I need to use speaker for phone calls now would unrooting fix my problem?
z3r0day said:
Hi, yesterday my desire just randomly powered off by itself after I flashed defrost 4.2. The phone became extremely slow (took 5 min to get into recovery and 10 min to get into system loading screen, and the animation appeared To be extremely choppy) . I was able to get into the system but it was basically in an unusable state and the system process keeps fc.
In recovery, the trackball responded to my clicking but scrolloling did not work. After messing around in the recovery console,I was finally able to fix the issue by wipes, reflashing my radio and rom. The trackball is fully functional again. I tried open desire and pinky desire, headphone jack doesn't work. When I plug in my headphone, the sound just plays out from the speaker. The camera apps give me black screens with the 4 corners of the screen appearing yellow. Is my phone broken? If anyone else had the same experience please share :'( Thank you.
I got my desire from Telus. I have HBoot 0.83 and my baseband version is 32.43.00.32U_5.09.00.20.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
This sounds like an issue with the radio not flashed correctly or the incorrect radio version for the rom.
Can you pelase confirm which radio version your using?
Thanks
Yep, at 99% you have a bad flashed radio ROM or an incompatible one. Try downloading and flashing the last one:
http://android.adamg.co.uk/bravo/radio/32.47.00.32U_5.10.05.23.zip
Please pay attention on how a radio ROM have to be flashed starting at point 7): it's the only action that's able to really brick your device if not properly performed.
Cheers.
Thanks for your replies! Now I feel really reassured as I was going to try to exchange for a new phone Unfortunately I did everything right and it is still not working. I noticed that sometimes I go into recovery and the LED flash for 1 second for some reason. And also after I flash the radio, there is a process bar but it always stay at 0% before the system restarts.
RUUed, still not working. Although I exchanged a new one from Telus

LED Flash died, sort of (not dead, just has a life of it's own?!)

Just noticed that my LED flash doesn't work, not on camera or with "torch". First of all I'm using the latest Cyanogenmod 6.0.2 with Launcher Pro Plus, and havent experienced any problems with it. I did however a complete wipe and tried 2 other roms to be sure (tried the HTC Flashlight) but the LED stays dead.
Anyways, I tried the "torch" on Cyanogenmod and obviously it didn't work, BUT a bit later when I unlocked my phone the LED turned on by itself approximately for the time I tried the torch earlier.. sounds weird? for me too, and it did that a second time also. What the f&%k is the problem, hardware issue? Propably or something else? I have no idea what to try
If I wanna get my phone to warranty I'd need to unroot it.. I have HBOOT 0.93 and SLCD screen, didn't find a solution for that combo or does just simply running a official RUU unroot it?
phiit said:
Just noticed that my LED flash doesn't work, not on camera or with "torch". First of all I'm using the latest Cyanogenmod 6.0.2 with Launcher Pro Plus, and havent experienced any problems with it. I did however a complete wipe and tried 2 other roms to be sure (tried the HTC Flashlight) but the LED stays dead.
Anyways, I tried the "torch" on Cyanogenmod and obviously it didn't work, BUT a bit later when I unlocked my phone the LED turned on by itself approximately for the time I tried the torch earlier.. sounds weird? for me too, and it did that a second time also. What the f&%k is the problem, hardware issue? Propably or something else? I have no idea what to try
If I wanna get my phone to warranty I'd need to unroot it.. I have HBOOT 0.93 and SLCD screen, didn't find a solution for that combo or does just simply running a official RUU unroot it?
Click to expand...
Click to collapse
i have no idea about the flash... but for unrooting it, just running a RUU for slcd should unroot it... just try, you won't loose anything, just do a backup (titanium backup) then flash the RUU, the worst that can happen is that it does nothing, and you have to root it again...
Beaverman20 said:
i have no idea about the flash... but for unrooting it, just running a RUU for slcd should unroot it... just try, you won't loose anything, just do a backup (titanium backup) then flash the RUU, the worst that can happen is that it does nothing, and you have to root it again...
Click to expand...
Click to collapse
Yeah unrooting is a piece of cake, don't wanna do that just yet because the LED is not dead afterall, it just has a life of it's own, it blinks on about every 30 seconds.. lol, is there a way to disable the LED light like removing it's driver or something? This is just such a mindf*&k right now..
Well.. after fighting with trying to get one of my SD cards to work as Goldcard I gave up and wiped and flashed once again, and to my surprise the flash is working again, HTC's Flashlight kinda workd backwards, from brightest, dimmest to medium brightness.. but as for cameras it does seem to work.
If anyone expreiences something similar please do share it, I don't wanna be the only one acting like lunatic with LED problems lol
Hi phiit,
It's not just you, I'm having a very similar issue. Got my phone back from HTC a couple of weeks ago after they manually applied the latest software update to 2.2 - as the OTA update failed and corrupted the radio on my phone (Grrr!).
I have noticed over the past few days the flashlight feature doesn't work, it loads up and you 'click' the button on the display to select one of the light levels, but nothing happens with the camera flash LED at all.
In addition to this the camera flash LED occasionally, and apparently completely randomly, lights up for half a second roughly whilst I am doing something completely unrelated with the phone.
It has happened while I am unplugging it from charge, browsing the internet, playing Angry Birds and using other apps - none of which (as far as I know) go anywhere near the camera.
The camera flash now does not operate when I try to take a picture in low light conditions - regardless of the flash setting on the camera app, I can't make it come on in Google Goggles or Barcode scanner either.
Any suggestions would be appreciated, this is a non-rooted, branded T-Mobile handset.
Any ideas anyone? I'm waiting to hear back from htc about it, I'm not looking forward to their answer somehow....
Phone sent off to HTC again on Tuesday, awaiting their response, hopefully it'll be quicker than the three weeks it took last time......

[Q]Help, Phone does not turn on

My friend is running CM 7 on his Tmobile G2.
He was describing that yesterday was acting weird with market downloads.
Here is what he he emailed me on what happened.
the phone was acting normal throughout my day until the evening towards the night, i noticed it failed to finish downloading the update for google earth along with google maps. the phone was fine, and then i pulled it out of my pocket a few times and saw multiple times that it was randomly turned off. i would turn it back on and it would still give me the same issue. when i got home and plugged it in to charge, it would boot and then get to the main home screen telling me that google maps is downloading to update. however the update would be frozen, and a few seconds later the phone would freeze altogether, forcing me to turn it off by pulling out the battery. this happened about 4 times, and now has reached the point that it has become a brick and refuses to turn on or show the charging light
any suggestions on what might be wrong with the phone? Thanks in advance. Im running Cm7 on my phone and never experienced this issue.
same happend to me 3days ago, phone running then freezed... bootloop after batterypull... recovery worked for 2 times but had problems with flashing new rom/backing up -> errors with cache partition...
after 4hours of letting it stay off -> it wont turn on again und wont charge (no LED)
tried it with another dz battery+charger... no change... i wrote htc and they answered within 1hr that i have to send it in without battery...
i guess its a known problem (or why wouldnt they want to have me sending in charger+battery .. if its a power-on problem..)
there are semibrick threads here and in other forums.. but they all don't suffer from the power on problem... so i guess i did the right thing sending it in
edit: never had heat issues, never had random reboots, no overclock, no indication of an update from any app did any harm to my phone, running cm7 for 3 weeks without any problems, no hboot flash, no radio flash ... nothing that would indicate a risk of brick (according to guides & forum threads)... first htc that ever failed for me ;(
Thanks for the reply. I will forward it to my friend. I think he is going to try to exchange it at the store and if it all fails we are going to try HTC.
have any of you tried to boot into recovery? did you have eng-hboot on your devices? go to #g2root
its complete dead as in dead... no LED light, no turn on, no hboot mode (or what its called when you press vol+power key).... i dont have a g2 but a unbranded european dz.. hboot and radio was never touched by me
Similar thing happened to me. My phone kept frozing on me running cm7..was fine for a week though.
So I booted into recovery..wiped cache,factory reset flashed another rom got bunch of erros recovery thing rebooted stuck i n htc logo for like 20min yanked out battery rebooted and it never rebooted back. No hboot,no nothing.
My light indicator still worked though but no hboot or anything.. got a new one now have to send the old one back to tmobile but I'm scared that they're gonna charge me for removing void stickers.
Even though I checked twice that removing void sticker won't avoid warranty according to tmobile customer chat sevice..
So I'm thinking about swiping out the sticker that contains serial number and such on back of our phone with the old one and tell them the new one came without a void sticker lolol
Sorry I got way off topic rofl..
Sent from my HTC Vision using Tapatalk
We went to the store today and exchanged it for another g2. The guy didnt ask any questions and exchanged it happily for a new one.
This very same thing happened to me today. Updated to CM 7.0.3 from 7.0.1 and the phone was freezing when installing items from the market. Pulled the battery and the phone was stuck on the boot animation. Pulled the battery again, and now it will not start at all. No charging light, no nothing. Had more than 50% charge, and now it seems entirely unresponsive. I can't use the power w/ volume button technique either, because the phone does not respond.
Seems like somehow I have bricked the phone, or the phone just coincidentally died just after updating to CM 7.0.3? (seems unlikely)
just a short update on my case:
i got the mobile back from HTC repairs.
they exchanged my "mainboard" (changed IMEI) under warranty.
i don't know what emmc chip i had before cause it died so fast, but my usb deviceIDs changed completely and are now simmilar to the ones in the cm wiki.
my current emmc is now:
$ cat /sys/devices/platform/msm_sdcc.2/mmc_host/mmc0/mmc0:0001/name
SEM04G
Click to expand...
Click to collapse
might help ppl.

Phone keeps crashing

When charging, my phone works fine, but when I unplug it, it crashes within a few seconds. If I turn it on without pluging it in first, it boots, and a few seconds after fully booting, it shuts off.
Phone is rooted and I'm using the IceColdSandwich ROM, always on the newest test build.
Help me please, this is really annoying
Sent from my Microwave using Tapatalk
Help, please.
Sent from my Microwave using Tapatalk
I have a similar problem - but its imho ROM independent. I left my phone in direct sun for about 30 minutes and the phone was afterwards wery hot and it crashed...
No I can run the phone only, when the charger is plugged in. Without charger attached the phone shut down in 5 - 20 seconds. I think, the extreme temperature demaged the battery. Unfortunetaly Im in Mexico right now and Im unable to buy another battery, to verify my hypothesis.
Its very likely battery related, bacause after every higher energy drain - flash light or similar it crashes even on charger...
Any ideas - suggestions or similar problem? Thx.
check for battery pins bent if they are ok try changing the rom like cyanogen as they are very stable if issue still there replace ur battery with a new one.
had the same...
i had the same problem and when I tried Ascension ICS, never had crashing issue since lastweek....but....it is starting to act weird this morning...not good
XoXFaby said:
When charging, my phone works fine, but when I unplug it, it crashes within a few seconds. If I turn it on without pluging it in first, it boots, and a few seconds after fully booting, it shuts off.
Phone is rooted and I'm using the IceColdSandwich ROM, always on the newest test build.
Help me please, this is really annoying
Sent from my Microwave using Tapatalk
Click to expand...
Click to collapse
Check the health of your battery. There are battery monitoring apps on the market that can do this.
Do you charge using a wall charger or USB port on your PC? The phone cannot run by itself using wall power or USB power and needs the battery to function.
I have a feeling it's the ROM. Can you try a ROM based off an official RUU? Or maybe revert to a stock ROM? Or you could full-wipe your phone and reflash Ice Cold Sandwich.
Hi guys, thx for replies.
In my case its 99% not ROM related - yesterday I tried around 5 custom ROMs (gingerbread and ICS), flashed another recomended radio and RIL and finaly reverted to stock... still the same problem - reboot after several seconds or minutes...
Unfortunetaly Im unable to replace the battery, to see if its battery-related or not.
Regard Pylorus
Problem Solved
After returning back home, I replaced the battery with a new one and the phone works flawlessly again... so voila, problem solved
pylorus said:
After returning back home, I replaced the battery with a new one and the phone works flawlessly again... so voila, problem solved
Click to expand...
Click to collapse
same here ^^

[Q] DHD Display flickering; How to repair?

Hello Forum,
seems that my DHD has an irreparable error.
But i've still a little hope that maybe someone of you guys out there can point me into the right direction to repair the phone again.
What happened:
on December, 20. for no apparent reason the Display started flickering approximately 2 cm from the top.
The upper Part (the first 2 cm from the top of Display) was showing the normal Picture, on the lower Part the Picture was flickering at irregular time intervals, but the touch gestures were still working without any Problems.
Setup at that Time:
- Latest 4ext Touch Recovery
- Latest MIUI.us Rom by bliind
- Custom DPI set to '190' (with ROM Toolbox)
- Max CPU Speed set to 1200 Mhz (with Set CPU)
(Had this setup working fine without any issues for approx. last 2 Months...)
Last change i did before the error occured: Set Custom Boot Animation with Rom Toolbox
The Flickering started not immediatly after setting the new boot Animation but i think 2 days and some reboots later...
Actions that i've already tried to solve the Problem:
1. Shut down the Phone, pull out the Battery, wait some Minutes, reboot the phone.
-> The flickering was gone and the Display looked normal after reboot.
2. After some time I took the Phone out of my pocket and the flickering was there again like before.
Tried to set DPI back to original value '240'
reboot the Phone
-> The Flickering still was there and it seemed to me that the responsiveness of the touch was slightly slower than normal.
3. Reboot into Recovery
Nandroid Backup all Partitions to SD-Card
wipe all partitions except SD-Card
new, totally clean flash of latest MIUI.us Rom by bliind
Reboot the phone
-> The flickering was gone; responsiveness of the screen normal as it was always before.
4. restore all apps; put the phone on the charger over night. everything worked fine again.
on the next Morning this strange flickering was there again; the Touchscreen was very slow responsive in the flickering area
Managed once more to reboot into recovery, but the flickering was now even in the Recovery and on the boot screen.
-> The Touch got more and more unresponsive.
Could no more start a new ROM flash out of Recovery.
5. Tried to access the phone via aahk tool and restored last stock ROM
-> After Reboot the DHD vibrates (like it usually does for startup)
the screen shows a bunch of black and white Stripes that chnge their Color when the Boot Animation should show up,
and later again when the lockscreen should appear.
It makes the boot jingle and i can send Commands via adb.
but Touch commands doesnt work, (tried to put in the Pin blind, but it shows no reaction)
Stupid, but I can't change it: my Warranty and the extra Insurance that i purchased for the DHD ended just 2 weeks before on 6. December.
6. Disassembled the whole phone with Help of you tube disassembling Guide, carefully cleaned all contacts and assembled it again.
-> nothing changed; same behavior like before disassembling.
What can I do? Any ideas except of small rasping and stirring into the soup? :crying:
Can it be only the display? Maybe the Graphic Chip?
Any other ideas?
thank you for reading this all and i appreciate any suggestion that might give my DHD a new spirit of life
Greetings from Cologne
I know it's not what you want to hear, but that sounds like a graphics or display hardware problem...
bananagranola said:
I know it's not what you want to hear, but that sounds like a graphics or display hardware problem...
Click to expand...
Click to collapse
Thanks for your reply!
That was the same what I thougt after disassembling and cleaning with no result.
Cause it seems to me that the Display is still working, but the Signal that's coming in is broken.
I alsready supposed that the Graphic engine is broken.
Just had a little Hope that someone might had the same Problem and got it solved,
before I start practice for mobile phone throwing competition...
i suggest another ROM JB used to cause my DHD flickering (earliear versions)
My DHD was with same problem 1 year a go, and that usually happen when i played games like Angrybirds or Asphalt, or when the device temperature was high.
I was worry at that time, thinking that the device was gone.
Take the same solutions that you had (except disassemble the phone) but they're only temporary.
By that time i decide root the device and install a new rom, (nothing to loose had i think) and Revolution HD was my choice.
After that my DHD didn't flick any more.
I didn't ever know what was the origin of that flickering but for me, that was the big solution.
I'm using Viper Venom 1.2.3 for now, and still with no flickering insues.
So, my advice for you is... give a try to other rom's and kernels, maybe you resolve your insue has i did.
Good luck with that.
Sent from my HTC Desire HD using xda app-developers app
Thanks for you Answers guys,
the Problem i have is, that my DHD does show only sripes even if I try to boot into Recovery, I can't see anything and am not able to start a flash process...
cause i have installed 4ext touch recovery i need the screen to wipe and flash a new ROM.
But i will try to flash an CWM - Recovery through ADB and then to start the flash Process blind by tapping the buttons...
let's see what will happen. There's nothing to loose...
For now, cause I was sitting without a mobile phone at all, I've ordered a cheep one from Amazon... - Huawei U8510 (Ideos X3) -
And oh WONDER!!!: I've got a fully functioning phone with CyanogenMod 7.2 and all the stuff i use my phone for is working without any Probs..
And the whole thing has 2 years of warranty at a cost of € 80,-
only the Display for my HTC would cost € 40,-
so I'm thinking of selling the broken phone on ebay and let anyone try to repair it who is able to....
but I will give it a try to flash another ROM.
Already downloaded the JellyTime R30...
Hello unbeteiligter,
seems that my DHD has nearly the same issues, but with some extra problems.
It seems to be broken since today morning. I wiped the phone and restored the backup I made the afternoon before, and then the first vertical stripes occured. I wiped it and flashed the same rom (CodefireX 4.2.1) again. Same issues. Now I tryed to flash a GingerBread Strock Rom. Even the same issues, and even more shocking is that this problem also occurs in the bootloader, recovery, splashscreen and bootanimation.
Stupid situation, today my Warranty ended.
What can I do? Previously I tougth this is a software problem, but now I think it might be a hardware issue.
Thanks in advance!
daniel_DHD said:
Hello unbeteiligter,
seems that my DHD has nearly the same issues, but with some extra problems.
[...] and even more shocking is that this problem also occurs in the bootloader, recovery, splashscreen and bootanimation.
Click to expand...
Click to collapse
Seems to be the same like my DHD. But for me it ended up 2 Weeks after end of Warranty!
daniel_DHD said:
Stupid situation, today my Warranty ended.
Click to expand...
Click to collapse
The T-Mobile Customer Support told me, that they would have accepted the case as Warranty, if my DHD had ended up during the first week after End of Warranty. Don't know where you bought yours, but maybe there's a small chance for you to get Warranty Support through their obligingness.
If I were you I would try this...
daniel_DHD said:
What can I do? Previously I tougth this is a software problem, but now I think it might be a hardware issue.
Click to expand...
Click to collapse
If your dealer don't accept your Warranty Call, I can't give you much Hope... Sorry for you...
... would imagine you should look for a new phone...
That's what I did....
Similar problem
I have also got a similar problem. Had my phone for two years and have also just hit the same problem. Flashed a new ROM, everything was working fine, then all of a sudden top half of the screen is displayed correctly, the bottom half is always flickering. This occurs in the bootloader as well. Anyone would think that HTC decided to make sure the phone only works for two years and a few weeks after the warranty expires to make sure it experiences problems.

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