[Q] keyboard issue.. - One (M8) Q&A, Help & Troubleshooting

Im brand new to HTC products im usually the galaxy guy and the ATT rep convinced me that the ONE M8 would be the way to go today since my S4 got stolen last night ... however i am generally pleased with the device i was wondering if anyone else has issues with the keyboard in portrait orientation. Long story short the HIGHLY used keys on the left side of my keyboard will not recognize my input using my left thumb... i have to literally take my right thumb across the device to input the E, R, T, and sometimes even S keys... is this something I am doing wrong or does anyone else have issues like this ( seems like its almost not sensitive enough to read the input or something i can hit it 100 times with my left thumb and nothing but hit it once with my right and it takes it )... When i turn to landscape to type it seems to do alright but my habits usually keep me in portrait so this is a real irritant if you can imagine. Any thoughts at all or anyone else have a fix for this? Considering returning to the store tomorrow to explain my grievance. Side note... I have tried different keyboards from the play store with the same issue... :crying:

Sounds like a defective left thumb.

HTC_Newbie14 said:
Im brand new to HTC products im usually the galaxy guy and the ATT rep convinced me that the ONE M8 would be the way to go today since my S4 got stolen last night ... however i am generally pleased with the device i was wondering if anyone else has issues with the keyboard in portrait orientation. Long story short the HIGHLY used keys on the left side of my keyboard will not recognize my input using my left thumb... i have to literally take my right thumb across the device to input the E, R, T, and sometimes even S keys... is this something I am doing wrong or does anyone else have issues like this ( seems like its almost not sensitive enough to read the input or something i can hit it 100 times with my left thumb and nothing but hit it once with my right and it takes it )... When i turn to landscape to type it seems to do alright but my habits usually keep me in portrait so this is a real irritant if you can imagine. Any thoughts at all or anyone else have a fix for this? Considering returning to the store tomorrow to explain my grievance. Side note... I have tried different keyboards from the play store with the same issue... :crying:
Click to expand...
Click to collapse
sounds like a defective device.

Dinstall screen touch test from play, it will show every touch point on you phone. Seems like you have a defective digitizer.
https://play.google.com/store/apps/...utm_medium=organic&utm_term=screen+touch+test

Someone told me that the M8 has a very active screen all the way to the edges... i think ive figured out that its my fat hands that are rolling onto the screen somewhere while trying to type text messages causing the device not to recognize my input. The way i hold the device i guess is the issue because even during calibration it gave me issues with the left sided letters.... so i guess i have to either find a new way to hold the device or get some kind of case to accommodate my fat hands and tight grip on the device .... any tips or tricks on how to hold these things when texting to keep my hands off the screen? I tend to hold the device more in my palms than fingers for safety im a bit clumsy and i think thats the issue.

Related

Screen shuts off when slid up!

So... all of a sudden, everytime i slide the screen up, it shuts the screen off. I slide it back, hit the power button a few times, then it turns back on?
NRG GTX 5/9 release
TMO USA
Is my screen busted?
Power off your phone, remove the battery and then put it back in, making sure it fits in there snuggly.
That has happened to me, and removing/replacing the battery fixed it.
Yes, as Amy noted this behavior is often attributed to the battery not sitting exactly right in the compartment. Sometimes just popping it out and back in is enough, but some people have reported needeing to slip a small piece of paper or something similar under the battery cover as well to help keep it snug. (It seems that the sliding motion can be enough to shake the battery off the contacts if it's not secure enough).
Let us know if that clears it up
okay. what the deuce.
my tp2 just literally started doing the same.
earlier today it was perfectly fine.
but now.
i slide out the keyboard and the screen goes blank.
i tried the remove battery and restart.
didn't help.
i tried the paper between battery and cover.
didn't help either.
the screen only goes blank when completely slid out.
if i hold it open just before completely open the screen is still on.
any suggestions?
thanks.
Yea, none of those things worked. However, keeping the battery snug helped with the issue of not hearing anything through the handset.
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
sirphunkee said:
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
Click to expand...
Click to collapse
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
the display is rotated. and stays on as long as the right side is held.
before the 'tilt piece' is revealed. as soon as it is. the screen goes blank.
and i believe it would be the video feed...
i can still type with the keyboard. just can't see what i am typing.
unless i hold the screen from sliding completely out on the right.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
My AT&T Tilt 2 has been exhibiting this behavior for some weeks now. It seems to be centered around the keyboard slide, but the behavior comes and goes. I found that slamming the phone on the desktop would bring it back to life for a little while, but then it would start to clap out again in a few days. What a pile.
Anyway, I have a fresh one from AT&T to swap out. Now all I have to do is get all my applications and stuff transferred over to the new phone before sending the craprod back to them.
sh4d0w86 said:
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
Click to expand...
Click to collapse
Oh boy...yeah I didn't realize you'd gotten it third-hand. Well it has been less than a year since the Rhodium was released, so it's possible that HTC will still honor the 1-year manufacturer's warranty, but I can't guarantee it. My suggestion would be to just contact HTC America's service group (1-888-617-1113) and see what they say.
Best case: they agree to cover the repair
Worst case: an example of one of the risks you take when you buy something through "unofficial" channels
Yea luckily for me, I bought it second hand, but it was purchased from a retail store, meaning I got a warranty exchange. I just sent it back.
having same issue
im having same issue, when the phone is slid open, goes black, nothing gets it back on, the buttons light up, display dead
however, if i place it in stand by via power button in regular mode, then slide it open, it works, ive rattled and shook the phone, never goes back off, im typing this with it open and tilted....
any ideas?
prob leaving the htc community, samsung captivate, blackberry torch, or htc aria are my choices from at

[Q] how does the touch screen work ?

After the sprint service reset my phone and killed my calender, I got an automated message asking if my problem was resolved. Well then I pulled over and brang up the dialing pad on the screen and started trying to press the numbers but as with 90% of the time they do not work. I started licking my fingers and pressing on the display and started *****ing and my 17 year old daughter asks my what I am doing , she than says why don't you calibrate my display. That would be great if there was one! She has. An lg touch and hers has one but mine don't she asks? Now I need to know how to make mine work before I poke my finger through the screen. I can't even hang up the phone 50% of the time. Is there a secret way to use this touch screen or do I just have to use the right finger and licking my fingers to make it work just ain't right.
Capacitive touch screens, do not need to be calibrated, unlike their cheaper cousins, and if you are having accuracy issues you need to either Odin the phone or bring it to Sprint and let them do it.
http://en.wikipedia.org/wiki/Capacitive_sensing
Licking your fingers?!? That's totally unnecessary good sir/ma'am. Capacitive screens work by picking up the electrical charge that we have in our bodies. So when we touch the screen, that charge is sent to the display, the sensor and cpu do their thing and figure out where the screen was pressed. That's why you can't use the screen with gloves on (like winter gloves). Anyway, it just sounds like the phone is acting wacky.
Have you just tried rebooting to see if that fixed it? Or turning the screen on and off a few times? My phone acts weird on the lock screen sometimes and just turning off the screen fixes it.
There are a few threads here that address accelerometer problems but if the screen is just not picking up your touch, you may want to take it to Sprint.
that would be sir and it is just one of many problems my phone has. I reset it ,sprint reset it, I am crossing my fingers I got a dud . I was suckered onto the shorter waiting list and had the phone since launch day and in the beginning it was told to me by radio shack that android 2.2 was shortly comming and was going to fix all these problems I am having. I love the phone when it is working correctly but now I am just tired of the issues and promisses not being fullfilled. I read the article in the posting and it explaines different kinds of capacitive tec, gut wich one does the epic have. my wifes epic is so sensitive that it senses 1/4 inch away at times. mine is a luck of the draw and her phone is not mine so I dont use hers enough to see if its really better. I *****ed to sprint enough ,and it took this long, that they are sending me a new one. I doubt they are sending me a new one and expect they are sending me a refurbished one to test. I want to make sure its not something like my fingers not having enough energy to sense or cosmic rays are making my page back button go wacky by itself at random when texting or browsing.
Lol, if cosmic rays are bombarding your phone, we all have a lot more to worry about than the responsiveness of your phone! Sounds like you may have just gotten a bad phone. I would be pissed if Sprint tried to give me a refurb phone. There's a command somewhere in the scripting history on the phone that will tell you whether the phone is refurb. I don't know how to do that. I bet someone on this site does though. I guess the bottom line though is that the phone just needs to work.
And to your wife's phone, yes, the phone can be extremely sensitive. Sometimes, I swear that I didn't touch the screen but the screen registers a touch just because my finger was really close to the screen.
Finally, you may want to flash your phone. If you are not comfortable using ODIN or adb, get Sprint to do it. And not just a factory reset through the settings menu. I mean resetting the phone through recovery or download mode. Good luck.

Xperia plays touchscreen

hey there guys and girls,
This is my first post and was just wondering about my xperia plays touchscreen. I bought it almost a year ago and since i got it the problem has been occuring. Its not major dont get me wrong but it can be really annoying when i am texting my frineds. What happens is that i will press a letter then it will just decide to press a bunch if other letters next to them. Also the keyboard will randomly go down so ill end up clicking send and completely wasting a text.
Any help would be great... Thanks xD
Large fingers? lets hope its not a digitizer problem but you did state its been happening since you got the phone. the xperia play does seem to me to be more sensitive to the amount of pressure needed or not needed; or is it just me?
Got used to using swype keyboard on my sgs and haven't used the stock keyboard on the play.
you could try to clear data for the keyboard Settings>Applications>Manage Applications>All>"keyboard"
maybe another keyboard will solve your problem entirely, there are plenty of them on the market/store.
this is just one as there are many
https://play.google.com/store/apps/...xLDEsImNvbS52bGx3cC5pbnB1dG1ldGhvZC5sYXRpbiJd
edit: forgot to mention, if you install this or any other input method you will first need to enable it in Settings>Language & keyboard>"keyboard"
just tick the box next to the keyboard and it will give you a prompt; read>OK
then say in messaging just press and hold on the text input field and select input method>select keyboard you want to use
also, when your keyboard disappears for whatever reason or doesn't show when needed you can press and hold the menu button for a few seconds to bring your keyboard up or make it go away.
I pulled off the screen protector and that seemed to fix it for me.
i've been having the exact same problem, it seems to occur mostly when my phone is charging or when it's too warm. Didn't bother sending it back though, but yes, it can be verry annoying when trying to text
Don't worry, its a standard Sony Ericsson issue. Usually occurs when the device overheats.
Reboot or look into ROM flashing and the problem will be resolved
Sent from my Xperia Play using xda premium
Mine does that when there's moisture on the screen, or when plugged into the charger. I've found typing to be much less annoying in wet conditions when using Swype.
Dry off your screen often enough and it should help. Removing the anti-shatter film (which is next to useless anyway) also makes a difference.
Sent from a parallel universe
Welcome to XDA!
Try solutions posted above.
If You ever need to test any piece of hardware on your phone, try accesing serice menu by typing this code in Dialler:
*#*#7378423#*#*
From there You can access Service tests menu and test Your Touch Screen/Earphone/Display just to mention a few.
Also screen protector isn't any good for me, standard keyboard is too small and stock firmware is to laggy to type messages. Solution is easy if You are ready to give your phone a boost by flashing it as mentioned by someone else above.
Wow, there is a great amount of different anwsers
I remember that someone on these forums said that Xplay has problems with multitouch regonizing (or something)
Basicly, the touch points wont reset unless you do something (i dont remember what)
Personaly, i just press powerbutto to "shut down" my screen, press main menu butto and open the lock, its all back to normal
EDIT: wait few seconds (like 5 or so) before you reopen the screen
i'm having a similiar problem, i charged my phone with 5v a couple times, so the last week, the touchscreen doesn't work. sometimes it does, it has been abit tricky. it like works sometimes, with an effort of constantly mashing the screen (with swipes and presses), but the last 24 hours, it's been practically dead. every other part of the phone works, like LED, pad controls, speaker, etc etc, just touchscreen is dead... any solution, methods?
Maison Looi said:
i'm having a similiar problem, i charged my phone with 5v a couple times, so the last week, the touchscreen doesn't work. sometimes it does, it has been abit tricky. it like works sometimes, with an effort of constantly mashing the screen (with swipes and presses), but the last 24 hours, it's been practically dead. every other part of the phone works, like LED, pad controls, speaker, etc etc, just touchscreen is dead... any solution, methods?
Click to expand...
Click to collapse
Broken digitizer maybe?
Sent from a parallel universe
captain67 said:
Broken digitizer maybe?
Sent from a parallel universe
Click to expand...
Click to collapse
how would one go about fixing this?
captain67 said:
Broken digitizer maybe?
Sent from a parallel universe
Click to expand...
Click to collapse
if so, replacement is easy right?
same time is, sometimes it's been working and sometimes not...
bigcez74 said:
how would one go about fixing this?
Click to expand...
Click to collapse
Honestly, I have no idea. I just know that the digitizer is what makes the touch screen work, and that there have been xda users buying them for replacement parts before.
Sent from Asgard
I have been getting this problem when coming in from outside. I can hold my finger about 1cm above the touchscreen and it will type random letters as well. Seems to be affected worse in bottom left hand corner for me. It settles back down after a while of being indoors. Its really weird though.
Sent from my R800i using Tapatalk
simacca said:
I have been getting this problem when coming in from outside. I can hold my finger about 1cm above the touchscreen and it will type random letters as well. Seems to be affected worse in bottom left hand corner for me. It settles back down after a while of being indoors. Its really weird though.
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
That's because the difference in temperature and humidity causes condensation to gather on the screen, temporarily. Capacitive touch screens work by conducting electricity, and moisture is conductive.
Sent from Asgard
captain67 said:
That's because the difference in temperature and humidity causes condensation to gather on the screen, temporarily. Capacitive touch screens work by conducting electricity, and moisture is conductive.
Sent from Asgard
Click to expand...
Click to collapse
Ahh, I see. That makes sense. I took the factory installed screen protector today as well. I'm hoping this will help too.
Sent from my R800i using Tapatalk

is it possible to make a disable touchscreen toggle...

If you are reading this I'm sure you are wondering why would you ever need this. Let me explain....
About 2 months ago, I got the brand new 32gb wife nexus 7 2013. It's such a great machine I couldn't have been happier. Fast forward to 4 (only 4) weeks later. I'm standing at a bus stop I notice something that looks like a hair sticking out of the top of my touchscreen. I pull it and not only does the hair come out but also a time chunk of touchscreen and then the whole screen just cracks from top middle to left middle.. To so I was angry would be an understatement. Now that same weekend I had plans to go away. So I put the nexus back in its box. Went away and tried not to think about it....
On Monday when I got home I took it out of the box so I could take pictures and hopefully get some help from Asus... I was dismayed to find a second crack had appeared starting right at the end of the first crack going down to bottom middle.. Now the touch screen had hardly any working touch at all... After a few weeks of no help at all from Assholes I sorry I mean Asus I just gave up.
Until I tried a bluetooth mouse and suddenly I could use my nexus again. Now it wasn't Perfect but it was use able. So I got the idea to turn my nexus into a tiny notebook. I got a bluetooth keyboard with touch pad and it works great for one little problem. Since the crack, the nexus is showing lots of phantom touches especially when using cool reader so it starts randomly changing pages and chapters... Same with playing movies and anything like Web browsing. ..
So I was wondering if any of you devs or idea people out there new of anyway to either just disable the touchscreen with a code or is it possible to make a toggle so I could turn it off when I'm using the mouse or keypad???? Thanks for any help..
I would imagine there's a way to remove the touchscreen driver, which would render it inoperable. Check the threads on changing that driver out. Heck, you could probably flash a blank drive file over it.
Thanks.
Thanks dude I'll give it a try. But I'm personally not so save as to know how to do that... But still thanks for the advice

home button problem? need advice..

Couple questions. Can anyone move their home button at all vertically? Mine does slightly only on the left side. Also if I just barely push/click it on the very right corner of the button I can make it click without a response however if I push it with normal force on the right it responds like normal. I can't do this on the very left side/corner. That side is very sensitive and if I barely touch it it responds. The feel/sound is a little different when I push the right side too. It's definitely a tighter fit on that side.
I'm wondering if I should go through the hassle of trying to get a replacement because of this. My s6 had a bad wobbly loose home button and it was annoying. I ordered my phone through Verizon customer service through an upgrade. If I want them to send me a new one they have to charge me $200 again and then when I send one back I have to wait 10 days for a refund.. And the closest Verizon store is almost 2 hours away
I'm also hesitant to swap bcuz first charge on this one and I'm already getting over 6 hours on screen time and I haven't even disabled any bloatedware yet. It however does have the gap/light leak all around but apparently majority of them have that. Advice? What would you do in my position? Thanks guys... Wish I could just get a perfect device for once.
I'm really picky about my phone's so yes I would go through the hassle to switch it out but that's me. Mine is tight doesn't move and always responds.

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