Help resetting phone, broken screen - T-Mobile Samsung Galaxy S 4

Guys have an s4, digitizer works but screen is black. TWRP is installed, need to factory reset and I have found screenshots of the main TWRP screen but need screenshots of the rest so I can try and fumble through a reset blindly.
Anyone have any links or such, or an alternative method?

Not sure if you want to try this but...I just read a post on xda that no matter what, if Knox is tripped, Samsung will still honor their warranties.
Sent from my SGH-M919 using XDA Premium 4 mobile app

My wife was more worried about the naked selfies she sent me a few weeks ago on her last business trip than warranty issues. Apparently her SD card was acting up and pics went to internal memory. I've copied them off and deleted but she'd feel better after a reset.

If pc still recognizes the phone you can run Adb shell and do a factory reset with adb.
Try Google Adb shell.
Pp.
Sent from my Touchwiz device that never forgets apps.

Related

Rooted ICS phone won't connect to computer

Unfortunately I cracked my screen today and can't access any of my phone's memory. I can't even see anything on the screen.
I should've started this thread earlier when I first encountered the problem but a little too late for that.
Well my issue is that I have a rooted and I believe it was a custom ICS rom that was based off the AT&T version when it just came out a little while ago. I can't connect to Kies and never could even with USB settings on the phone activated, and deactiaved.
It's kinda crappy that it can't even be recognized to even get my pictures without being forced to connect through Kies. Is there any other way to get it to connect?
I'll eventually get a screen replacement and do it myself since it costs about the same thru the stupid insurance and at least I'll get to keep all my data if I do it myself.
Damn, makes me miss my stupid iPhone sometimes...
Xyberz said:
Unfortunately I cracked my screen today and can't access any of my phone's memory. I can't even see anything on the screen.
I should've started this thread earlier when I first encountered the problem but a little too late for that.
Well my issue is that I have a rooted and I believe it was a custom ICS rom that was based off the AT&T version when it just came out a little while ago. I can't connect to Kies and never could even with USB settings on the phone activated, and deactiaved.
It's kinda crappy that it can't even be recognized to even get my pictures without being forced to connect through Kies. Is there any other way to get it to connect?
I'll eventually get a screen replacement and do it myself since it costs about the same thru the stupid insurance and at least I'll get to keep all my data if I do it myself.
Damn, makes me miss my stupid iPhone sometimes...
Click to expand...
Click to collapse
So this is a no go I'm assuming since there's no response?
Xyberz said:
So this is a no go I'm assuming since there's no response?
Click to expand...
Click to collapse
OK so what u would need to do is make sure USB debugging is enabled, and if u can't see ur screen or access anything I'm afraid ur out of luck, that option needs to be enabled in order for the PC to connect, if it was enabled then make sure u have all the necessary drivers installed in ur PC, if both of those are good then idk, ur only other option is a replacement screen
Sent from my SAMSUNG-SGH-T989 using XDA Premium 4 mobile app
Well bit the bullet and just bought a screen replacement. Luckily I was able to get it unlocked and got all the stuff off. Mainly most important was the pictures that I couldn't get back any other way.
Well to prevent this issue from ever occurring again, it would be wise of you to back up pictures using Google+ Photos.
Sent from my SAMSUNG-SGH-T989 using XDA Premium 4 mobile app

Can't update my phone in any way

Hey guys, I'm new here, so this thread is probably on here somewhere, but oh well. I can't update my S3 OTA or through Kies. I know there is an update, as my friend got it fine on his yesterday (it's the one with the brightness slider in notification center). On OTA, it says communication failed every single time, then says up to date. I have tried clearing data and all that as well. And in Kies, it also says I have the latest firmware, even though I know I don't. Any ideas? I really don't want this happening when Jelly Bean comes out. Oh yeah, I'm not rooted or anything by the way, I'm still on stock for now.
I have the same exact issue. I think it has something to do with ATT and the phone not being set up right in their system. Did you by chance have an iPhone before your S3 and use the same Sim card?
Mine wouldn't find the ota on the phone. I searched around here and found a thread someone had started that has instructions on how to download the flashable zip and install it via CWM. Worked like a champ. If you are rooted this is the way you'll want to go
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Yes I did come from an iPhone. And I am planning to root soon so I might have to try that.
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Hey do you mind giving me instructions on how to do that? And is there a safe way to root my phone on a Mac? And last of all, can I still get updates such as Jelly Bean on a rooted GS3 without losing root without messing anything up? Sorry I'm coming from iPhones and jailbreaking so I'm not familiar with all this.
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Vanillamarble said:
Hey do you mind giving me instructions on how to do that? And is there a safe way to root my phone on a Mac? And last of all, can I still get updates such as Jelly Bean on a rooted GS3 without losing root without messing anything up? Sorry I'm coming from iPhones and jailbreaking so I'm not familiar with all this.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I've always recommended returning whatever device you have back to 100% stock (as it was out of the box) before taking any official updates. I've heard ppl say they can take them just fine while still rooted - but they lose root. Sometimes you can simply re-root, sometimes you have to wait for a new exploit to be discovered before you can root again. In light of this, I always wait a week (sometimes less) after a new OTA (Over The Air) update is released, just to be sure I can regain root immediately. Welcome to the wonderful world of Android OS!!!
[edit] to answer your post about not being able to take the last OTA update. Have you tried a factory reset? Through Android Recovery? You will lose personal settings and contacts if you dont back them up. But, it may solve your update issue. Another thing I know, that a lot of ppl do is - as soon as you buy a new device, such as the awesome Galaxy S III, is to immediately do the factory reset. (Who knows how many employees have goofed around with the new toys they just got in stock)
I had the same problem with not being able to get the OTA update on my S3. Turns out it was a bad sim. As soon as I got a new sim from AT&T everything worked fine. Wish I would have done that first cause I spent hours on the phone with AT&T and Samsung trying to fix the problem. Good luck. Hope that works for you.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Same issue here. Just spent a couple hours this Saturday at an AT&T store - end result is that they are swapping it out under the manufacture 1 year warranty.
Sim replacement did not fix it for me.
Tech support over the the stores land line says that the option to push OTA to phone is greyed out and not selectable with my account.
They are sending me a new phone so we'll see.
G-Man. said:
I've always recommended returning whatever device you have back to 100% stock (as it was out of the box) before taking any official updates. I've heard ppl say they can take them just fine while still rooted - but they lose root. Sometimes you can simply re-root, sometimes you have to wait for a new exploit to be discovered before you can root again. In light of this, I always wait a week (sometimes less) after a new OTA (Over The Air) update is released, just to be sure I can regain root immediately. Welcome to the wonderful world of Android OS!!!
[edit] to answer your post about not being able to take the last OTA update. Have you tried a factory reset? Through Android Recovery? You will lose personal settings and contacts if you dont back them up. But, it may solve your update issue. Another thing I know, that a lot of ppl do is - as soon as you buy a new device, such as the awesome Galaxy S III, is to immediately do the factory reset. (Who knows how many employees have goofed around with the new toys they just got in stock)
Click to expand...
Click to collapse
Read through the thread guys - there are other answers given besides just swapping the sim card...
Ok I'm going to try a factory reset. Wish me luck guys.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Just did a factory reset, and it didn't help at all. Now I've got to get everything back on my phone. Coming from iPhone, I will say that Apple has a heck of a lot better backup system. I do 0refer my GS3 though. Ok so any suggestions now?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
you've tried to update over cell network AND WiFi... correct? same error each time?
I'm not sure what else to suggest except trying a new sim card like someone else suggested... beyond that, a replacement device. Sorry man, wish I could be more useful...
[edit] The only other thing I can think to try would be to completely remove all your current USB Drivers for Samsung from your PC and reboot the PC, then re-install the USB Drivers, and try Kies again. If it still doesn't work, try a different PC.
Well I'm going to try a different computer, and if that doesn't work, I'm going to an AT&T store. Thanks for all the help guys.
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How to cleanup the nexus for repair?

Hello!
Just got strange problems with the display of my nexus.
called the hotline today, and on monday dhl comes and replaces my broken phone.
Quick question:
how to clean-up the memory of the phone best?
Dont want any service-guy to restore the deleted photos.
Thanks in advance!
I would think a factory reset would be sufficient.
Yep, a factory reset will do it fine, if you wanted you could reflash on top of that to be extra sure, but no one in the service centre is going to bother trying to recover your stuff after a factory reset, they see hundreds of phones a day.
If you're really paranoid about deleted data you could use the app Forever Gone to write over the free space.
Sent from my Galaxy Nexus using Tapatalk 2
Are you rooted? If so, i recommend to unroot first before returning it. Then you can factory reset and stuff.
Swyped on my Galaxy Nexus running AOKP with Franco Kernel
i think a factory reset is a quick way to delete your img's but it doesn't really delete everything. hell theres even an app to Undelete Pictures. If your worried try an app that writes over free space or try restoring a few backups over n over .

[Q] Can a factory reset remove root?

Folks, I have a question. Sorry if it appears very n00b, or if it's been asked before, but I need to know.
As per title; when I do a factory reset on my rooted KFHD, will I lose root access?
The reason I ask is this (apologies for the long story):
I sold a KFHD on eBay, as I had 2 as well as my Nexus 7...
The KFHD was rooted, with Google Play etc. installed, and I sold it as such.
Of course, I did do a full wipe on it before I posted it. I then went as far into the initial setup to check the Play Store was still installed, which it was (although the older version, the Android market).
I then did another factory reset, switched the KFHD off & posted it. The buyer then contacted me stating that the Market WASN'T on the device, and whinged that I had sold him a non-rooted KFHD claiming that it was rooted.
He says he then took it to a local computer store, where they assured him the device wasn't rooted.
After a long palaver of him wanting to return it, and me initially telling him to piss off, I eventually agreed I'd refund him after I got the KFHD back (makes sense, dunnit?) he left me negative feedback, and stated that he took the KFHD back to that computer store to get it re-rooted (at his expense).
Now, has he been done by the computer store, or was it possible that the device really did lose root etc. after the 2nd factory reset?
Oh, and I used this method for rooting: http://forum.xda-developers.com/showthread.php?t=1893838
Not likely since the root files are stored on the SYSTEM partition.
A factory reset wipes the DATA and CACHE partitions and not SYSTEM.
MANY techs will just lie to get more business and money. I own my own tech repair biz and see my competitors do it all the time. I refuse to do business that way so i stay broke
--
Sent from my mind to your screen.
perhaps it updated
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mrkhigh said:
perhaps it updated
Sent from my GT-P3110 using xda app-developers app
Click to expand...
Click to collapse
Good call. Perhaps it did
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Backing up my phone

My phone is running really slow and I'd like to do a full reset. What are some ways I can backup everything in my phone but keep texts and stuff
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I use Kies 3 to back up my Note 4.
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outcasted2003 said:
I use Kies 3 to back up my Note 4.
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Click to expand...
Click to collapse
Kies doesn't really backup the device, it just copies out media. Backup implies "data" as much as any other adjective I can think of and app data is one thing Kies does NOT backup for sure. Samsung "Smart Switch" is a sham for the same reason and they don't make that clear. A less informed user wouldn't find out until they tried to "restore" to a new device and found that much of their app-data (preferences and game-progress mostly) is not there.
Well without root I don't believe there is any other way to save app data such as game-progress and preferences as you stated. If there is a way, then what would you suggest?
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outcasted2003 said:
Well without root I don't believe there is any other way to save app data such as game-progress and preferences as you stated. If there is a way, then what would you suggest?
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
adb backup is the only method I know that doesn't require root. Same method that Helium relies on (which I am now trying), though i think it's taking another approach to getting the .ab file because it seems to be storing on the device, not desktop just yet.
My adb issue doesn't seem to be preventing it from making progress, but it's slow and not remotely done so I can't claim success yet.
Give Helium a try. No root required, and while it's not Titanium Backup it's pretty solid for just backing up & restoring apps.
(of course, now I see it was already mentioned)
I o ow this is an old thread. But, her is how I did it with mine. Download Titanium Backup and SuperSUme. Next, Kingroot. Root with Kingroot, go to SuperSUme, run it. Then go to Titanium Backup. Run that, back everything up. When it is done, move all other the files in its chosen directory onto a safe place. Like a computer or thumb drive. Reset your phone, then after you have set up your Google account, download Titanium Backup, SuperSUme and Kingroot. Put your Titanium files back where they were before. Re Root, and restore your files one by one. That way you do not add unnecessary ones back. Also, after a rest of the phone, you might have to run the Ddebloater script again to stop the OTA's. I'm sure that the OP has by now figured things out. So this step by step is for those that are looking to do the same. If any one else knows of better, by all means, let us know.
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Sorry I will Not let the Chinese have control if my data on my phone. I'll wait for permanent root or none at all.
Sent from my Galaxy Note 4 using Tapatalk
outcasted2003 said:
Sorry I will Not let the Chinese have control if my data on my phone. I'll wait for permanent root or none at all.
Sent from my Galaxy Note 4 using Tapatalk
Click to expand...
Click to collapse
Truthfully, if the "Chinese" want into your phone. They will be in there. Think about it. Where are your phones made and programmed? Yup, that's right, China. Now, does the Chinese government have a history of providing that they can not be trusted? Absolutely. But, sorry to burst your bubble. Every government has thus far proven to be the same. And the United states and British governments are worse. So, try to hide whatever it is we want to hide. Doesn't matter. There are probably more back doors into your life regarding our electronic devices than we can imagine. And there are soon to be more when legislation passes a bill locking down firmware for WiFi routers and cellular routers. Of which, our phones have both. Will they be locked down to protect us? They say so. But, we all know that it will be so that the development community can not patch these back doors. Any way, I went off point a bit. I have been using Kingroot and SuperSuMe. A lot of us have been. Does it put us at a potential risk? Yup, potentially it does. But, I want my data to be backed up so that just in case. For now, the pros out weigh the potential cons. But, to each their own.
On a somewhat side note. I use to think similar to you on this subject. But, if the dev community offers a way to back up what the corporate community has failed to provide to us, so be it. If the XDA community has thus far not found any major fault with our Chinese friends software, then I am OK with it. Though, if we find out that this software has been doing potentially bad things, then I would hope that the development community would investigate and destroy them. By the way, if you have the means, keep sensitive data on a separate device. If possible. Maybe one that only connects via WiFi.
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