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I have been wrestling with a 9502 for a 5 months now, and losing. There are many issues with the software that drive me nuts and which I'd love to fix:
1. The phone turns itself off from time to time. I know others have had this problem, but what is the fix?
2. The battery dies without warning, without beeping, after just a couple of days and little use. Naturally, I think it has turned itself off, but it's so flat that it won't turn on at all until at least a few minutes connected to the wall charger. How and where do I set battery status alarms?
3. Radio still loses signal and remains disconnected until device is 'woken up'.
4. Keyboard is still unresponsive, missing letters regularly making it almost unusable.
5. Graphics drivers would be appreciated.
6. Time in taskbar does not match system time.
Besides the very very bad customer support, they never ever answer you on any question neither by email or on the live support
everyone have to think twice before buying an expensive PPC from this company till they change thier policy and provide better support to thier products
now we are begging them daily on thier web site to provide a new release for the rom with fixed troubles with old one OR at least to provide the base rom to allow people to repair it AND ALWAYS NO ANSWER
WHAT CAN WE DO WITH THEM ????
Sounds to me more hardware issues than software. I have had the same device for four to five months and I have not had any of the issues you mentioned. And, I found the ROM very very stable.
I have owned more than 15 devices in the past 2 years, including the latest Samsung i900 Omnia, HTC TyTN II, Dopod 838pro, Dopod m700, O2 Graphite ... etc. so I have fair comparisons.
exlixx said:
Sounds to me more hardware issues than software. I have had the same device for four to five months and I have not had any of the issues you mentioned. And, I found the ROM very very stable.
I have owned more than 15 devices in the past 2 years, including the latest Samsung i900 Omnia, HTC TyTN II, Dopod 838pro, Dopod m700, O2 Graphite ... etc. so I have fair comparisons.
Click to expand...
Click to collapse
15 devices? wow. that made me feel good to read this that im not alone, although I have only owned 5 devices in the last 12 months, so i feel like an amateur compared to you.... and NONE of them are really what I want, which is a device that is as responsive and easy to use as my treo 650 which 9after a hacked rom) was the best device in its day.
I find the ROM stable (in that it doesn't crash) but these are all very common issues with the handset, most of which you do have, you just probably have put down to no network coverage or user errors. I have owned many, many WM devices and aside from the Blue Angel, this is the least usable one so far.
Radio is unacceptable. Signal is weak, and there is a universal bug in the ROM where it won't search for signal until awoken so if you lose it, you're not connected all day. 50% of the time I am uncontactable because of the poor radio. This makes the device unusable. Wifi signal strength on full power is also lower than any HTC device on power saver mode. This could be down to the positioning of the antenna.
Keyboard is also a ROM bug. Everyone has it, but it's only noticable if you type at a reasonable speed.
Graphics drivers are terrible.
System time is a universal bug. I only notice because I have a large today time plugin that shows the correct time and it often differs. Bug isn't the end of the world, but sometimes messes up text message orders.
Turning off is a software issue. I know because I had the problem and I-Mate fixed it by updating the firmware. I think it depended on which version your 9502 was shipped with. Mine was an early one.
Battery sounds like a hardware issue. Have you been charging using a Motorola or Sat-Nav charger or something? I know these often destroy batteries.
Official WM6.1 v1.77 ROM released by i-mate !!!
Look here ! It's fast and stable. 10MB more RAM than v1.73 (the leaked ROM) available afer a SR...
Cheers!
Carlos
sorry to but-in on this thread....... - ive been browseing around regarding this device. im looking for a rom which will remove the sim lock for a ultimate 9502. Is this going to be possible ? u guys seem the most knowledgable regarding this device.
oh, its locked to TELSTRA IN Australia.
Cheers,
Mark
wobaby said:
sorry to but-in on this thread....... - ive been browseing around regarding this device. im looking for a rom which will remove the sim lock for a ultimate 9502. Is this going to be possible ? u guys seem the most knowledgable regarding this device.
oh, its locked to TELSTRA IN Australia.
Cheers,
Mark
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Click to collapse
Hi Mark,
As far as I know, all 9502 devices are released unlocked by i-mate. You see, the ROM you dowload from i-mate.com is not related to Telstra at all.
Well, I live in Brazil, and although I'm not quite sure where my 9502 came from, it is flashed with their ROM, and it works fine with my local carrier.
As always, I might be wrong, though...
Cheers!
Carlos
9502 in aussie
i have downloaded the new rom, it has no telstra screen, works fine.you need to ceate account with imate, download rom for 9502, active sync with pc, run update, within 10 min up & running. as always backup info first.
Ohh excellent - i ran the update from the most recent rapidshare on this website.
Worked a treat - now accepts all sim cards. Would not show my Vodafone card before.
Any chance someone can upload the LATEST firmware on rapidshare ??
im not signing up to anything with imate - or registering my product. id prefer my help from forums.
You'll miss Secure i-Q !
wobaby said:
Ohh excellent - i ran the update from the most recent rapidshare on this website.
Worked a treat - now accepts all sim cards. Would not show my Vodafone card before.
Any chance someone can upload the LATEST firmware on rapidshare ??
im not signing up to anything with imate - or registering my product. id prefer my help from forums.
Click to expand...
Click to collapse
If you decide not to sign up & register your device, you won't be able to use i-mate's Secure i-Q, a very useful feature, IMHO.
Through it you would be able to lock your device up, make it start a potent audible alarm, or even wipe all your PIM data off from it, either from your PC or any other internet enabled device, in case it is lost or stolen. I have already given it a try, and it works a treat.
It's your decision, though...
Cheers!
Carlos
I am new to this on the diamond, so I have a pretty basic question. I have a NAM version diamond. When HTC came out with their new ROM last month or so, I contacted them and they said it was not designed for my phone and to wait and see if one is put out for the NAM version (has US 3g bands and no front cam). Will I run into any problems with installing cooked ROMs, etc that are available. I read the sticky on what to do first, and understand to do all the HardSPL, etc. Not exactly sure about the radio and actual ROMs that I would be able to use. Just want to make sure its compatible so that I have the least chance of bricking my phone. My last time customizing phones was with the razr v3i, and there were certain roms that could/could not be applied to the phone depending on if it the type of v3i. I know that I have the following specs:
ROM: 1.93.422.4 WWE
ROM Date: 08/13/08
Radio: 1.0025.08
Protocol version: 52.33a.25.17H
Wanted to get some input from others with the Diam 110 with US 3G version of the phone as see what they recommend, as well as others who can help out. Also, when I was modding the v3i, there were programs that could back up your current rom so that it was possible to flash it back if any problems occured. Is there anyway to do this with the diamond? If not, where can I find the stock HTC rom for the US 3G Diamond (haven't been able to find it here on xda). Thanks again for helping out a new guy.
any advice?
It's sad, but HTC has been unfair to us. First they remove the front camera from our phone and then they decided to just ignore the US 3G GSM diamond. They haven't even bothered to release even a single update for us. Very unprofessional behavior by HTC. I am seriously considering ASUS for my next phone.
But XDA is our heaven! once you have the hardspl, you are good to go. Use any GSM ROM on this forum and you should be OK. Don't forget to follow all the instructions mentioned in the sticky for flashing ROMS.
I didn't care to backup my original ROM as I had HTC elf before and was well aware of the ROMS available on XDA. However, I do recall getting a ROM installation CD in phone package. Check your package... you might have it too.
But, frankly, once you use custom ROM from here, you will not go back to HTC's ROM.
I'll echo what Ark said here, it sucks that they leave us (all 5 of us ) out in the cold with the unlocked NAM phones, but HardSPL will solve all of your problems.
I followed the instructions on flashing HardSPL and used the latest WWE ROM from HTC and it worked like a champ. It was actually the best thing I ever did with the Diamond, as the 2.03 ROMs are 100x faster and better than the stock ROM. I highly suggest taking the time and steps to flash it.
The only things that were different when I flashed the WWE HTC ROM was that Microsoft Voice Command was replaced by the Cybotron Voice Dialing application. Also, the region is set to the UK, which is easily changed. Also, if you're using AT&T here in the US, you have to install Advanced Config or make a change to the registry to enable HUSPA in Advanced Network.
Hope this helps.
I have HardSPL on my NAM Diamond, and have flashed literally dozens of cooked and stock ROMs with no issues whatsoever. Such a great phone with the cooked ROMs! I'm pretty sure I have seen threads about getting your phone back to its original state if you wish to. I would recommend searching around a bit and you should find some info.
Enjoy your flashing!
and.. what about the radio? is posible to update too? or you recomend to stay in the original radio version that came with the DIAM 110?
Thanks in advance.
Regards,
Everything works just as it would on the euro units.
I've messed around with different build of official htc roms on my NAM, and i went back to the factory 193 build (same as OP). The newer builds have damn near all of the animation taken out. It fixed some things, and messed up other things. WHY they would add slide to answer is beyond me.
Also, i've tried a million radios. Here in chicago, doesnt matter what radio i use. i get horrible reception with this thing. In my house, every phone i have, gets full 3G reception. With the diamond? it bounces between 2/3/4 bars.
Going somewhere with shakey reception? the Diamond gets even worse.
So, i stuck with the factory radio as well, because it gave the best battery life.
So, for me, flashing was pointless. I left it harspl'd though for when 6.5 comes out though.
Thanks everyone. Glad to see atleast a few others have the US version of the diamond. I guess the only think I have to do now is decide which rom to pick.
@aphexacid: my phone gets great reception so far. I've tried it out in Houston and New York for extended periods of time. Had a few more dropped calls in NYC, but I think that's a network thing more than the phone. Also, is there a way that you backed up your stock rom to flash it back, or is it available somewhere? I know it's not at HTC's website when I looked. Just want to have it in case I decide to go back to basics like you did.
I also have NAM 3G diamond (Rogers branded) w/ front cam
Should I try this rom?
RUU_Diamond_HTC_WWE-ME_2.03.456.2_Radio_Signed_Diamond_52.51.25.26_1.0 9.25.23_Ship
Just wanted to thank everyone for chiming in. Changed the rom last night, and thankfully everything went fine. If anyone has one they especially like, I'd like to hear about it. Still searching for the rom that would be ideal.
I've tried many ROMs here but always go back to Shaks.
Best performance and stability out there period.
http://forum.xda-developers.com/showthread.php?t=462455
Yeah I put on Macadam and it's pretty good. I was looking at Shak's as well. Maybe when I get bored i'll switch to see which I like better. It's a pain to get everything setup again so that phone is how you like it, but I guess that's the price for having such customized roms.
I am the (otherwise) happy owner of a Tmobile Touch Pro 2 running the official WM 6.5 update. The phone has been running fine since I purchased it last September.
Last week, the phone started behaving strangely and I fear that something might be wrong hardware-wise.
The phone loses connection (both phone and data) periodically, especially if I am moving around. Sometimes, if I soft-reset the phone, it will connect again. For example, I walk half a mile, the phone looses connection, sometimes looks like is trying to re-connect, sometimes it even shows the connection symbol (without the E or 3G superscript) but it will not make/receive calls nor navigate the internet. as I said, sometimes a soft-reset will regain connection.
Originally, I thought that it might be a problem with the coverage in the NYC area and northern suburbs. But my wife's Tmo G1 runs perfectly under the same conditions.
I have done, everything I could think of, including performing a hard reset a few days ago. Should I just take it to assistance? Is this a known problem? Does it sound like a problem with the sim-card? Any settings that I can try?
I would appreciate any help/suggestion. I hope that I did not post this in the wrong forum, in which case I apologize.
Thanks everybody
italdream said:
I am the (otherwise) happy owner of a Tmobile Touch Pro 2 running the official WM 6.5 update. The phone has been running fine since I purchased it last September.
Last week, the phone started behaving strangely and I fear that something might be wrong hardware-wise.
The phone loses connection (both phone and data) periodically, especially if I am moving around. Sometimes, if I soft-reset the phone, it will connect again. For example, I walk half a mile, the phone looses connection, sometimes looks like is trying to re-connect, sometimes it even shows the connection symbol (without the E or 3G superscript) but it will not make/receive calls nor navigate the internet. as I said, sometimes a soft-reset will regain connection.
Originally, I thought that it might be a problem with the coverage in the NYC area and northern suburbs. But my wife's Tmo G1 runs perfectly under the same conditions.
I have done, everything I could think of, including performing a hard reset a few days ago. Should I just take it to assistance? Is this a known problem? Does it sound like a problem with the sim-card? Any settings that I can try?
I would appreciate any help/suggestion. I hope that I did not post this in the wrong forum, in which case I apologize.
Thanks everybody
Click to expand...
Click to collapse
The 6.5 ROM from T-mobile uses a different radio than the 6.1 ROM you had before, and the reception can be affected as a result...some users have reported that it makes it better, some have reported that it makes it worse.
You have the ability to switch the radio back to the 6.1 version, or several others that are available as well. Instructions, along with a list of available radios is on THIS thread.
The radio that's in your 6.5 ROM is the one on that list that ends in .57
The one that was in your 6.1 ROM is the one that ends in .14
I've heard that other T-mobile users have had luck in CA with the one that ends in .17
Read the instructions there thoroughly, then read 'em again
Good luck!
Thanks Sirphunkee.
This is great advice. Yet I have never flashed a ROM and the risk would be too high to transform my rhodium into an expensive paperweight.
I guess I will have to live with this problem at least until I am eligible for a phone upgrade, which would reduce the injury in case of a fatal outcome. ;(
If any remedy ever becomes available in the form of an idiot-proof .cab, I'd be glad if someone give me a head-up.
Thank you very much again
I have managed to revert the radio ROM to its prior version (ending in .14)
It looks like things are back to normal. One more question, the list of the Rhodium radio ROMs indicates in parentheses that some ROMs are T-Mobile, other HTC etc..
Does it mean that
1. those listed as Tmobile ROMs are stock Tmobile radio roms? OR that
2. those are the only ROMs that will work on Tmobile RHodium?
OR all of the above.
I would like to try some other radio ROMS to see if reception can be further improved but would not want to make damages installing the wrong one.
Thanks,
I just bought an HTC desire HD from taobao (chinese ebay cuz i live in china). They pre rooted it and its on 2.3.5 gingerbread and sense 3.0. The camera app works but its really really laggy when i move the camera around. The optical zoom takes a few seconds to respond after i slide the bar up. Are there any solutions to this? Also: I saw this thread: http://forum.xda-developers.com/showthread.php?t=1364673 I want to install this ROM but I don't have any idea how (whats radio? flashing? any risk?). Please help! Thanks in advanced.
Read this http://forum.xda-developers.com/showthread.php?t=846248. ya I want that ROM really bad, have had NRG Roms on other device's he is a master but I can not load it on my DHD due to it low maturity I rely on my device and I cant take a chance on letting me down. But don't let this stop you it will be fantastic.
And sadly there is always risk everso small though but the risk is only your lack of reading or reading and do exactly what your reading says to do!
Just be careful before flashing. The DHD here is the one which works on China Unicom (HSDPA), not the one for China Mobile (WCDMA).
I don't know if it's important but the radio is different so maybe it could have an impact on the ROM you have to use.
At least backup the original one before flashing.
tip: If you're on China Unicom and have 3G (H in the status bar and not E) then go !!! You can flash...
If you're on China Mobile and can't have the H... only E, then you can flash.
I don't know how the WCDMA react, I don't have one.
But with this one you can only access 3G with China Mobile, not with Unicom.
Edit: maybe WCDMA is also the Tmobile one, ask some US guys...
So, my lease is up on my S9 and I would like to give it to my GF.
I use SPRINT, she uses AT&T.
I would like to know what it takes to get the phone working with AT&T.
Sprint says they can unlock the phone for me. What I need help with is the steps to take from there. I've been researching for days and I keep finding posts saying that this has been discussed in great detail...but I must be searching for the wrong things because I can't find any of them.
Many of the threads I have found are from 2018 and so probably not even accurate anymore. And I find conflicting info....like VOLTE and Wifi and HD calling. Some people say they work. Some people say they don't. I'm pretty lost. And I'm not really interested in making the switch if the phone is going to be very hindered. She's using an iPhone6 now so idk if it has HD anf Wifi calling but 4G LTE data is an absolute must. But I would like to have all features if possible though because i'm sure it will become an issue at some point when she figures out those features exist.
My phone details are:
Model: SM-G960U
Software version: G960USQS7CSJ7
Hardware version: 1.1
Is it even possible to do what I want? If so, can someone point my in the right direction to an existing guide (if there is one) or where to get started? I've found links to firmware but I have no idea which one I need (RB/H/J/etc.). There's just so much information to sort through I'm overwhelmed.