Does your m8 get good signal reception on at&t ???? - One (M8) Q&A, Help & Troubleshooting

I have issues getting good signal with my m8 on at&t, anyone else ? Actually I"am on straight talk which uses at&t service.
Not sure if the bad signal is just my area or if its my phone.
I can get LTE when I"am out and about, and it shows good signal, but my data speeds are not really that great for LTE being maybe 8 to 15 mbps yeah its good but should be more according to most users.
I live in Ohio and have absolutely no signal indoors and if I go out to the road I can pick up some weak edge signal which is like scraping the bottom of the barrel as far as data.
I have heard from people at a local at&t store that at&t took over the last of the alltel towers and something about July, but no one seems to be able to tell me anything about my area, and at&t maps show I"am supposed to have good service here so I dont know if its their service or my phone.
And being on straight talk its not like they will be able to help me with signal issues as you might as well be talking to yourself than call their customer service, as they cant even help you with how to set up call forwarding as they say its not listed as a feature with straight talk, pretty sad yes lol.
Does anyone work for at&t that can tell me if I will be getting alltel towers working in my area ?
In Ohio from zip 44830 Fostoria starting a few miles north going out of town on state route 199 basically all the way to state route 6 there is basically no service on my m8 as all I show is edge this is like a 10 to 15 mile stretch of nothing. Now if you turn west on state route 6 then you get a little better then a few miles you get LTE coverage.
Hoping someone from at&t can clue me in on this area because my m8 just sucks for service and I"am supposed to have good coverage here according to the at&t coverage maps.

Roefastford said:
I have issues getting good signal with my m8 on at&t, anyone else ? Actually I"am on straight talk which uses at&t service.
Not sure if the bad signal is just my area or if its my phone.
I can get LTE when I"am out and about, and it shows good signal, but my data speeds are not really that great for LTE being maybe 8 to 15 mbps yeah its good but should be more according to most users.
I live in Ohio and have absolutely no signal indoors and if I go out to the road I can pick up some weak edge signal which is like scraping the bottom of the barrel as far as data.
I have heard from people at a local at&t store that at&t took over the last of the alltel towers and something about July, but no one seems to be able to tell me anything about my area, and at&t maps show I"am supposed to have good service here so I dont know if its their service or my phone.
And being on straight talk its not like they will be able to help me with signal issues as you might as well be talking to yourself than call their customer service, as they cant even help you with how to set up call forwarding as they say its not listed as a feature with straight talk, pretty sad yes lol.
Does anyone work for at&t that can tell me if I will be getting alltel towers working in my area ?
In Ohio from zip 44830 Fostoria starting a few miles north going out of town on state route 199 basically all the way to state route 6 there is basically no service on my m8 as all I show is edge this is like a 10 to 15 mile stretch of nothing. Now if you turn west on state route 6 then you get a little better then a few miles you get LTE coverage.
Hoping someone from at&t can clue me in on this area because my m8 just sucks for service and I"am supposed to have good coverage here according to the at&t coverage maps.
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I'm having issues on Three UK where the phone loses signal and takes a long time to find the network again leaving me with no service in between. Its being swapped out tomorrow.
You might find a more useful answer in the dedicated M8 at&t forum http://forum.xda-developers.com/att-htc-one-m8/help

mwatson said:
I'm having issues on Three UK where the phone loses signal and takes a long time to find the network again leaving me with no service in between. Its being swapped out tomorrow.
You might find a more useful answer in the dedicated M8 at&t forum http://forum.xda-developers.com/att-htc-one-m8/help
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Yeah I thought I was posting on the at&t xda forum, but somehow I ended up posting on here and I didnt see until after I posted, I then copied and posted on at&t forum and there is no way to delete the posting so I just left it.

mwatson said:
I'm having issues on Three UK where the phone loses signal and takes a long time to find the network again leaving me with no service in between. Its being swapped out tomorrow.
You might find a more useful answer in the dedicated M8 at&t forum http://forum.xda-developers.com/att-htc-one-m8/help
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Click to collapse
I have a T-Mobile M8 I have unlocked on Straight Talk AT&T and voice service is fine. My problem is that where my Nexus 5 kept 4g service I only have H+ or 3g. I have a feeling it's to do with the metal body of three phone, but I could be wrong.
Roefastford said:
Yeah I thought I was posting on the at&t xda forum, but somehow I ended up posting on here and I didnt see until after I posted, I then copied and posted on at&t forum and there is no way to delete the posting so I just left it.
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Sent from my HTC One_M8 using XDA Premium 4 mobile app

Clevelander here, i do have similar slow connection issues as well with at&t in downtown. they told me that there is a problem in some towers

Related

Sending back my Tmobile TP2

not because i dont like the phone, but because i found tmobile's service to be vastly inferior compared to ATT. I have a way to get unlimited minutes via google voice, so i need fave 5, so i think i'll be switching to verizon.
Any eta on when the verizon TP2 comes out?
What exactly do you mean by vastly inferior? I think T-Mobiles serive is great and very cheap but it's all about the area you are in. You should always go with the carrier who has the best coverage in your area.
i'm in the MD/DC/VA area.
i'm driving through areas that tmobile reports Great coverage, but i'm still experiencing dropped calls, breaking up of reception, no 3g service (it drops to edge, or G). sometimes i can't transmit ANY data
when it works, it works great, but as i'm on the road quite a bit (realtor), i need something that i can talk on reliably. ATT isn't supposed to be that great, but i definitely value their service over what i got with tmobile. i'll have to wait for verizon
i thought tmobile would be a great option just because of their costs, but the service degradation isn't worth the savings to me.
Ever since one of my old jobs, something became quite obvious to me. No matter what service you have, if you are getting **** service, the price is of no relevance. **** is **** at any price.
I have no problems with it here in Southern California, but I do understand your needs. The one on Verizon won't be out till I think they were saying Oct or something like that.
kidvi said:
i'm in the MD/DC/VA area.
i'm driving through areas that tmobile reports Great coverage, but i'm still experiencing dropped calls, breaking up of reception, no 3g service (it drops to edge, or G). sometimes i can't transmit ANY data
when it works, it works great, but as i'm on the road quite a bit (realtor), i need something that i can talk on reliably. ATT isn't supposed to be that great, but i definitely value their service over what i got with tmobile. i'll have to wait for verizon
i thought tmobile would be a great option just because of their costs, but the service degradation isn't worth the savings to me.
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Should have filed a service request for more 3g towers in your area, Thats what I did
tarroyo said:
Should have filed a service request for more 3g towers in your area, Thats what I did
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Did it help? I don't know anyone that has had to do this, so no experience with it.
I am in the same situation, I am trying out the TMobile but here in Puerto Rico is not 3g yet but I really like the phone and Att doesnt look that are going to release it soon, if they actually are going to do it... ???
They're only focusing on more densly populated areas at the moment.
TheMan42 said:
tmobile doesnt and will not currently honor requests for 3G service in specific areas, and if youre having your doubts about my infomration, i work for the company. They're only focusing on more densly populated areas at the moment.
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Thanks for the info. Do they consider Puerto Rico a populated area? Do you know when they are going to launch it here?
According to T-mo I should be getting 3 bars (NOT) in my house but if I even pick up the TP2 I have no signal. I have repeatedly called to complain and all my neighbors also called with T-Mo to complain so after 4 months of *****ing they claim they are buying space on a tower close to me in 120 days (we shall see)...Tj
petitioning for better service isnt an option for me as i am within my trial period, and by the time they would act on it (if at all) the tp2 will be out on all the other carriers
gehzumteufel said:
Did it help? I don't know anyone that has had to do this, so no experience with it.
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It did 3 more towers were installed in my area, went from having 1 bar to full bars!
kidvi said:
petitioning for better service isnt an option for me as i am within my trial period, and by the time they would act on it (if at all) the tp2 will be out on all the other carriers
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I disagree, it took three weeks at most not months
tarroyo said:
It did 3 more towers were installed in my area, went from having 1 bar to full bars!
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Wow that is quite awesome. I should do the same in my area by my home. Signal is usually 1-2 bars, with it hovering around 1 bar more often than not.
I played with the TP2 on the T-Mobile 14 day trial. It was terrible! T-Mobile not the TP2! The phone is AWESOME!
Dropped calls, garbled calls, and the data is so slow you can’t get a connection half the time (browser timing out) and with Google maps the page refresh/update was so slow you would drive right off the page onto a blank screen even at moderate speeds around town. I travel around the country and it was no better anywhere. Even with 3G showing!
I’m with Verizon (not had hardly any issues with service) and plan to wait until they offer it, PLEASE DON’T START THE Verizon Vis …. Thing. Just stating an asked for opinion.
Rich
gehzumteufel said:
Ever since one of my old jobs, something became quite obvious to me. No matter what service you have, if you are getting **** service, the price is of no relevance. **** is **** at any price.
I have no problems with it here in Southern California, but I do understand your needs. The one on Verizon won't be out till I think they were saying Oct or something like that.
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Sprint is going to release the tp2 on Sept 8th so I don't think Verizon is going to release it no later than Sept.
Guess your mileage will vary...
Here in s fl, tmo works great for me. Had att some years ago, also good here. Tmo price and cs seems better to me. Got the unlimited loyal customer plan for $49.99month. Hard to beat that.
No dropped calls, ever, and the ph seems to ring for ever if I don't answer.
Web pages open fast.
I seem to get 3-4 bars H3g service most of the time around here. Never seen 5 bars though.
Here is a screen shot at my office showing 4 bars H3g.
Same thing here. I live in Tampa and I always have full bars with 3g. but then again I think Tampa is the 11th largest city in US so it would make sense we all have pretty good service over here. Most people here, that I know or come across have t-mobile. The only thing verizon is good for around here is Fios. what;s sprint? ;p; and at&t are for rich preppy kids who think theyre cool with their iphones. At least...thats the trend over here
apache1 said:
Guess your mileage will vary...
Here in s fl, tmo works great for me. Had att some years ago, also good here. Tmo price and cs seems better to me. Got the unlimited loyal customer plan for $49.99month. Hard to beat that.
No dropped calls, ever, and the ph seems to ring for ever if I don't answer.
Web pages open fast.
I seem to get 3-4 bars H3g service most of the time around here. Never seen 5 bars though.
Here is a screen shot at my office showing 4 bars H3g.
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apache1 said:
No dropped calls, ever, and the ph seems to ring for ever if I don't answer.
Web pages open fast.
I seem to get 3-4 bars H3g service most of the time around here. Never seen 5 bars though.
Here is a screen shot at my office showing 4 bars H3g.
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Click to collapse
Your 4 bars is max signal, there isnt' a 5th bar.
btw, what is that a pic of for your background?
Rich W said:
I played with the TP2 on the T-Mobile 14 day trial. It was terrible! T-Mobile not the TP2! The phone is AWESOME!
Dropped calls, garbled calls, and the data is so slow you can’t get a connection half the time (browser timing out) and with Google maps the page refresh/update was so slow you would drive right off the page onto a blank screen even at moderate speeds around town. I travel around the country and it was no better anywhere. Even with 3G showing!
I’m with Verizon (not had hardly any issues with service) and plan to wait until they offer it, PLEASE DON’T START THE Verizon Vis …. Thing. Just stating an asked for opinion.
Rich
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thanks for the confirmation rich! i feel really bad because the customer service at tmobile is GREAT! unfortunately, the actual phone service wasn't good enough for my needs. i hate having to go back to at&t, but i guess i'm enslaved to them. i'm waiting for either verizon to get it, or att now as i know i will NEVER use sprint. i really wanted to use tmobile and hoped they would meet my needs

One X on T-Mobile

I have great news (at least for me it is)!! I have been receiving 3G and 4G(H+) signals about two miles from my residence. The city I was in was Rowland Heights, California. The signal kept fluctuating from 3G to H, so I'm sure it's still some time before it's readily available.
Just wanted to report this so people know that there are people currently receiving 3G/H.
*I'm using a 50.01 sim card.
Supermade said:
I have great news (at least for me it is)!! I have been receiving 3G and 4G(H+) signals about two miles from my residence. The city I was in was Rowland Heights, California. The signal kept fluctuating from 3G to H, so I'm sure it's still some time before it's readily available.
Just wanted to report this so people know that there are people currently receiving 3G/H.
*I'm using a 50.01 sim card.
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This is very positive news....I am still trying to decide whether to give up on Tmobile and switch to StraightTalk. I too have been getting the same signals in Atlanta International Airport and parts of Minneapolis. There is actually a website used to track signtings of the T-mobile 3G/HSPA+ coverage on 1900 MHz...I cannot post it but i am sure if you google it, you'll find it
Somotayo said:
This is very positive news....I am still trying to decide whether to give up on Tmobile and switch to StraightTalk. I too have been getting the same signals in Atlanta International Airport and parts of Minneapolis. There is actually a website used to track signtings of the T-mobile 3G/HSPA+ coverage on 1900 MHz...I cannot post it but i am sure if you google it, you'll find it
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Ya I was just in Cambridge the other day and i picked it up too. BTW the website is http://airportal.de/
jellydroid13 said:
Ya I was just in Cambridge the other day and i picked it up too. BTW the website is http://airportal.de/
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Yup...I've been waiting for this type of news for a while now. I've been on Straight Talk and it has been mediocre at best and can't wait to get back onto TMO USA. I'm following http://www.airportal.de on TWITTER under @UMTS1900 and am getting routine updates from people indicating they are receiving 3G/4G on their iphones. It's pretty darn cool but my only concern is that there is now way to validate the source. Otherwise, anyone can go on there and indicate they are receiving 4G signal so be cautious of that.
Otherwise, time to cancel ST and enjoy TMO 4G again on my HOX!!!
I posted on the site myself. And now after filling in all the required info they require AND after getting data in all the spots on the map in my area I trust that site at least for San diego .
Sent from my One X

Love my G3, hate T-Mobile

So what are my choices for other carriers? I know verizon has different radio bands... Is ATT a possibility? I'm reaching the end of my patience with TMO.
Sent from my LG-D851 using Tapatalk
You've probably heard it before but I think Straight Talk is a great choice if you only need 3gb of high speed data. I just recently switched from TMO to ST using the ATT sim card. It works virtually flawlessly and I've had atleast 4g everywhere I've went (NW Georgia to E Kentucky so far). I got fed up with TMO when I left GA for work for the first time. It worked great in my little corner with flawless 4g LTE. However, as soon as I left and started travelling for work I got stuck with 2g service or wifi only. 2g is abysmal on TMO. It actually functions on ATT the few times I've had it.
So that's my suggestion. Paying off the phones and getting them unlocked was a fairly simple process as well.
I'll be switching to ATT service myself soon. Since T-Mobile wont' stand behind their products with my cracked phone they sold me. LG wants me to hold my phone hostage and then decide if it's actually a problem. Also annoyed by the fact that if you don't have LTE or HSPA service with TMUS, you basically have a dumb phone. And honestly, texts don't even function half the time outisde of their 3G/LTE areas.
Mnorton1228 said:
You've probably heard it before but I think Straight Talk is a great choice if you only need 3gb of high speed data. I just recently switched from TMO to ST using the ATT sim card. It works virtually flawlessly and I've had atleast 4g everywhere I've went (NW Georgia to E Kentucky so far). I got fed up with TMO when I left GA for work for the first time. It worked great in my little corner with flawless 4g LTE. However, as soon as I left and started travelling for work I got stuck with 2g service or wifi only. 2g is abysmal on TMO. It actually functions on ATT the few times I've had it.
So that's my suggestion. Paying off the phones and getting them unlocked was a fairly simple process as well.
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Is the tmo g3 radio compatible with ATT and ST for 4G LTE service?
Sent from my LG-D851 using Tapatalk
decaturbob said:
So what are my choices for other carriers? I know verizon has different radio bands... Is ATT a possibility? I'm reaching the end of my patience with TMO.
Sent from my LG-D851 using Tapatalk
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So what exactly is your problem with tmobile, you never stated.
Sent from my LG-D851 using XDA Free mobile app
I would never leave t mobile. Fix your issue with phone. If u pay off you still have issue on att. So fix what is bad. Lg and all the phone makers are the same. That us why you deal with t mobile for fix.
NOTE 4
decaturbob said:
Is the tmo g3 radio compatible with ATT and ST for 4G LTE service?
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No, LTE service on the D851 ONLY works with T-Mobile, but you will get the other bands ("4G"/3G/2G) with AT&T.
BACARDILIMON said:
I would never leave t mobile. Fix your issue with phone. If u pay off you still have issue on att. So fix what is bad. Lg and all the phone makers are the same. That us why you deal with t mobile for fix.
NOTE 4
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I have NO issues with my G3 its T-Mobile. Their coverage is plain bad, no fixing that until they double the amount of cell towers. I looked at their coverage map before changing over and nowhere did it indicate the dead zones that we have found and TMO acknowledges. My wife has zero coverage in her office and would have to go a block or better to make a call and she works in Springfield where you would expect at least 2G everywhere but there are major dead zones. Major interstates lack complete coverage. I can understand state highways and secondary roads but interstates? T-Mobile messed my ETF reimbursement up, additionally T-Mobile "lost" my trade-in phones that they have had since first week of August....their online system sucks, I couldn't process an order and I spent almost 2 hrs working with their IT folks who finally gave up and acknowledge their portal has some issues. My Sim card faulted out and its gonna take 7-10 business days to get the replacement from T-Mobile as they wanted to charge me $25 for expedited delivery that the online chat people couldn't process as that must be charged to a credit card and not to my account WTF!!! I would have to call customer service and waste another hour of time to make that happen....screw that, I order one off of Amazon and paid for one day delivery...total cost $14 of delivery and shipping.....and I still don't have the T-Mobile free replacement Sim yet. I figure I have wasted 12hrs at least dealing with T-Mobile on problems on their side. I get alot of "we are sorry"......why asking what other carriers will my TMO G3 will 100% function on as I know it won't with verizon because of the radio bands
JustLok said:
decaturbob said:
Is the tmo g3 radio compatible with ATT and ST for 4G LTE service?
/QUOTE]
No, LTE service on the D851 ONLY works with T-Mobile, but you will get the other bands ("4G"/3G/2G) with AT&T.
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I may need to consider this then and thank you. 4G is better than what my wife gets with TMO....
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Personaly, I love T-mo. I switched from Verizon and am saving a boat load. I think it's absolutely wonderful how they've effectively turned every WiFi hotspot into a cell tower. In Charlotte nc, I've run into some areas where i rome but it's usually in a big building and there's always some WiFi. Their CEO has a great mindset imo and their customer service is always responsive as nice to me.
decaturbob said:
I have NO issues with my G3 its T-Mobile. Their coverage is plain bad, no fixing that until they double the amount of cell towers. I looked at their coverage map before changing over and nowhere did it indicate the dead zones that we have found and TMO acknowledges. My wife has zero coverage in her office and would have to go a block or better to make a call and she works in Springfield where you would expect at least 2G everywhere but there are major dead zones. Major interstates lack complete coverage. I can understand state highways and secondary roads but interstates? T-Mobile messed my ETF reimbursement up, additionally T-Mobile "lost" my trade-in phones that they have had since first week of August....their online system sucks, I couldn't process an order and I spent almost 2 hrs working with their IT folks who finally gave up and acknowledge their portal has some issues. My Sim card faulted out and its gonna take 7-10 business days to get the replacement from T-Mobile as they wanted to charge me $25 for expedited delivery that the online chat people couldn't process as that must be charged to a credit card and not to my account WTF!!! I would have to call customer service and waste another hour of time to make that happen....screw that, I order one off of Amazon and paid for one day delivery...total cost $14 of delivery and shipping.....and I still don't have the T-Mobile free replacement Sim yet. I figure I have wasted 12hrs at least dealing with T-Mobile on problems on their side. I get alot of "we are sorry"......why asking what other carriers will my TMO G3 will 100% function on as I know it won't with verizon because of the radio bands
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Hand in the phones and go to another carrier. If any fees they will pay for them.
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allin1der said:
You guys make the most technically complicated tasks... SO EASY!!!!!!
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What state you live in
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Just my two cents, I have a dead spot on Verizon near home but tmo is fine. Also I love their international approach free 2g and texting, and I'm in Europe every month. Would have cost hundreds more on vzw. So far here in north east haven't noticed coverage ant worse than the other guys but haven't travelled the midwest or south yet.
Oh, and free music streaming.
Sent from my LG-D851 using XDA Free mobile app
BACARDILIMON said:
Hand in the phones and go to another carrier. If any fees they will pay for them.
NOTE 4
---------- Post added at 09:07 AM ---------- Previous post was at 09:02 AM ----------
What state you live in
NOTE 4
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Illinois.
Sent from my LG-D851 using Tapatalk
JustLok said:
No, LTE service on the D851 ONLY works with T-Mobile, but you will get the other bands ("4G"/3G/2G) with AT&T.
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This is both correct and incorrect. You'll get a few of the LTE bands from ATT(2 and 4 to be exact). I can confirm that that's true. The most obvious indicator is that the symbols on my phone change from 4g to 4gLTE depending on if I'm covered. I can also run speed tests and see a difference. 4g I get 1-2mbps and LTE I get 7-9mbps. Not perfect but I'm not using my phone for any heavy data usage either. As long as I can browse reddit and stuff from my phone I'm good.
As for "just sticking with a carrier"... Um... NO. Absolutely not. If you're not able to make phone calls or are dependent upon finding free wifi to make a call then I don't think it's worth the money. I don't know what that guys talking about but he's obviously missed the point of this discussion.
Look into Straight Talk, Net10, or Cricket. All work on the ATT network and all will give you just as good of a price as TMO. Cricket offers 10gb of data for 55$ a month. Net10 does something similar I believe. I went with ST just because of the convenience. ST and Net10 are both owned by Tracfone so regardless of who you use it's going to be the same thing. Cricket is actually an ATT owned company. There is some literature floating around the web saying that Tracfone phones will allow you to roam on other carriers services but I'm not sure how true that is or if that even matters anymore.
I really love T-Mobile. I have had the best customer service with them. When I had my Z2s I had issues with the overheating problem and I went through 3 phones and ended up talking to their tech department. They informed me its a known issue and I could try another one. Seems great to me, just had a phone that overheated (not T-Mobiles fault).
I have told many people that reception is quite spotty. I live in Washington and service is great along the I5 corridor but once you start to stray too far off you will lose service. But in data speeds none of my friends with other carriers have come close. I routinley hit speeds of at least 35 mbps.
I can completely understand where most people do have issues. I just use my phone as a mini computer though. I probably use >200 min a month.
decaturbob said:
Illinois.
Sent from my LG-D851 using Tapatalk
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I hate to say it, but you live in the worst area of the country for cell service (other than the Montana mountains, where there's no coverage at all). All four carriers' networks are really thin, and even Verizon's mighty network has holes where they roam onto partner networks there. Unless you live in Chicago, coverage is pretty spotty as soon as you leave the city limits of any town, no matter what carrier you pick. All I can tell you is talk to people who have usage patterns like yours and get their opinions, because blindly switching may end up getting you the same or worse coverage depending on your location.
Illrigger said:
I hate to say it, but you live in the worst area of the country for cell service (other than the Montana mountains, where there's no coverage at all). All four carriers' networks are really thin, and even Verizon's mighty network has holes where they roam onto partner networks there. Unless you live in Chicago, coverage is pretty spotty as soon as you leave the city limits of any town, no matter what carrier you pick. All I can tell you is talk to people who have usage patterns like yours and get their opinions, because blindly switching may end up getting you the same or worse coverage depending on your location.
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I had verizon for years but got tired of paying thru the nose.. No small decision to go to TMO and based on their coverage map we should have been OK.... But their map is essentially a lie. I spent an hour on phone with tmo thru 3 levels of management who understood if their map is fake and/or the tmo cell phones they sold us can't receive their signals then this situation is going to take a turn for the worse.
Sent from my LG-D851 using Tapatalk
Hopefully G3 will get band 12, but it's OK if it's not because I have AWS repeater installed and it works fine.
I refuse to get Note 4 because it does not support Trad Chinese. I'd go for Z3 or even G4 instead.
decaturbob said:
I had verizon for years but got tired of paying thru the nose.. No small decision to go to TMO and based on their coverage map we should have been OK.... But their map is essentially a lie. I spent an hour on phone with tmo thru 3 levels of management who understood if their map is fake and/or the tmo cell phones they sold us can't receive their signals then this situation is going to take a turn for the worse.
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I lived in the IA/IL corridor area for a few years and pretty much every carrier had issues. Verizon was the best in the city, but would drop to 2G in many areas outside the city, or go dead completely. AT&T was a little better from what my co-workers were saying but again they were on 2G once you left the highway corridors. This was before the LTE rollout, so things may be better, but considering that LTE is GSM, and GSM is pretty short range from the towers (vs CDMA, anyway), I would not make any big bets. You can try your luck with either; you will probably get more consistent service with both, but I would not count on them being overly fast once you are away from the cities and highways.
decaturbob said:
Illinois.
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First off, hi from the north of you. I'm by the Kankakee area. I do have a buddy that does work at a T-mo corp store in Bradley that has been saying that the area I live and lower Illinois is getting the tower upgrades in Q1 2015. He's trying to get some more info for me since I too live a dead T-Mo area (I get no signal in my office). I maybe stopping in tomorrow if my wife wants to jump to the Note 4. If he's working, I'll ask him if he found out anything more about the IL tower upgrades. I'll let know you if he has any other news.
Edit: Decatur should have LTE coverage for T-Mo looking at sensorly.com. You should check and see about getting a LTE signal booster from T-Mo. Check out sensorly.com to even find what carrier does have the best coverage for you.

Poor signal ?

Hey guys,
I have had a couple people complain that when I was talking with them with my Note 4, I was breaking up several times. I think I was home every time someone complained that I was breaking up.
This is my first phone ever with Verizon and so far the data signal has been flawless, always super fast. I am worried though that my radio signal on the phone isn't good, possibly a defective phone?
When I got into work this morning I left myself a 2 minute voicemail on my work phone and played it back to see if it was breaking up. I played it back and it was perfect.
Could my house just be a "bad spot" in the area? I'm in West Bend, about 30 minutes north of Milwaukee. My signal at home was about -101dbm and its about the same at work. If my signal/service is going to suck at home thats going to be pretty annoying.
Is there a number that I can call to update the towers? I know this helped on occasion when I still was with US Cellular.
PS. My wife got the exact same phone, I'll have to check to see what her signal strength is.
Thoughts?
thegipper said:
Hey guys,
Thoughts?
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Hello, I've moved your thread to Q&A as it's pretty clearly a question.
Thanks.
Do you have a case of any kind on your phone? If so, which one.
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
thegipper said:
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
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When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
usmaak said:
When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
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That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
thegipper said:
That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
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So they didn't give you the extender? They were very accommodating a couple of years ago when I called. They acted like they actually wanted to keep me. They were going to let me cancel AND keep the two S3s that I had just gotten. Before that, I had Sprint, and I'd have gone to two tin cans and string before I'd have spent another day with Sprint.
I used to live in Illinois, and aside from the area right near my house, the signal was pretty good. I'm in Colorado now, and Verizon out here is an entirely different story. LTE is a joke where I live. I get a decent signal, but download speeds are sometimes worse than 3g. There are only four communities out here with XLTE. I was considering going to TMob or ATT, so I asked some of my neighbors. They all said to stick with Verizon, so here I am.
They are going to have technical support first check the towers or something to that extent. She started a ticket for my complaint and are going to get back to me within 24-48 hours. If it doesn't improve, then we are going to talk about an extender. So far the only reception issues that I appear to be having is in my house.
Whats weird is the signal strength is the same at home as it is at work. I called my land line from my cell phone at work and left a 3 minute message of me babbling and not once did it ever break up. If the strength is the same, why is it cutting in and out and dropping calls at home?
Hopefully they can resolve this. They are going to give me an extender for free or I'm dropping them.
Sounds like a problem tower, or a tower that's too far away. Or a tower that's overly congested.
Well I hope they can fix it. Kind of ridiculous that I can't get a reliable signal in my own house in a town of 30k people.
Signal on mine is a little better than the S4. Call and text range is great.
I am happy with the signal overall.
I have noticed that people tend to not hear me at all when I have a call open to them
Alot of the times as I'm talking the opposite side keeps talking back words like "Hello, hello.. are you still there?" and all the while I can hear them perfectly. I swapped my Note 4 for a new one at the store and for a while I was good until today the samw thing happened again. Im beginning to worry that the antenna reception on this phone is not as good my old Galaxy S4.
Really hope it is just a software problem that can be corrected. I live in Finland and I have a non branded and non sim-locked Samsung Galaxy Note 4.

Will the Verizon LG G4 VS986 work with Straight Talk sim? (the At&t one)

Hello. I have been having some issues with networking on my LG G4. It is supposed to be unlocked, as I verified with Verizon, so I was hoping to be able to get off the Verizon towers. I am currently on Verizon's prepaid plan because I felt like it was a good deal, but in the past two or three months my phone is not working reliably. I had no issues with it before then but I haven't had it long, and even after talking to multiple people from Verizon, they have not been able to fix the service errors. Everyone else around me that I've talked to do not use the prepaid plan so I can't get advice from them.
I am an avid Pokemon GO player, and it pretty much needs a consistent internet. When I am walking through my town, I will hit a lot of areas where my network will jump from 4g LTE to 3g, sometimes to 1x. This stalls out whatever I am in the middle of doing. I've also tested to make sure it is affecting the browser, etc, and sure enough it causes it to time out. I also have constant call drops or the flat out inability to send or receive texts or calls. I have to leave my phone on speaker and sit it in one specific spot in my house for example to be able to talk on it. There are quite a few spots in my town where I get no internet access at all. My father has a Samsung Galaxy S5 that he just bought from Straight Talk, and it doesn't have any issues like my is having. His shows the Verizon logo when the phone starts, but I'm not sure that means it is using Verizon's towers.
What I am really curious about is if I can use Straight Talk, or anyone else really, to get better service. I know when I tried to talk to Straight Talk, they could not guarantee me any service details, so it was not helpful. I had asked them if there was a way to get my phone on straight talk using towers that aren't specifically the ones I am on now, but they had no information on that. After talking to a few of those representatives I tried to get up with AT&T about it, and they also could not give me any insight. I live in a pretty rural town. If the information helps I live in Columbia, North Carolina. If there is anyone that can offer advice I'd really appreciate it. Its gotten to the point where I am thinking about flat out replacing the phone and I haven't even had it 6 months yet. Thank you.
Abyss_of_Sorrow said:
Hello. I have been having some issues with networking on my LG G4. It is supposed to be unlocked, as I verified with Verizon, so I was hoping to be able to get off the Verizon towers. I am currently on Verizon's prepaid plan because I felt like it was a good deal, but in the past two or three months my phone is not working reliably. I had no issues with it before then but I haven't had it long, and even after talking to multiple people from Verizon, they have not been able to fix the service errors. Everyone else around me that I've talked to do not use the prepaid plan so I can't get advice from them.
I am an avid Pokemon GO player, and it pretty much needs a consistent internet. When I am walking through my town, I will hit a lot of areas where my network will jump from 4g LTE to 3g, sometimes to 1x. This stalls out whatever I am in the middle of doing. I've also tested to make sure it is affecting the browser, etc, and sure enough it causes it to time out. I also have constant call drops or the flat out inability to send or receive texts or calls. I have to leave my phone on speaker and sit it in one specific spot in my house for example to be able to talk on it. There are quite a few spots in my town where I get no internet access at all. My father has a Samsung Galaxy S5 that he just bought from Straight Talk, and it doesn't have any issues like my is having. His shows the Verizon logo when the phone starts, but I'm not sure that means it is using Verizon's towers.
What I am really curious about is if I can use Straight Talk, or anyone else really, to get better service. I know when I tried to talk to Straight Talk, they could not guarantee me any service details, so it was not helpful. I had asked them if there was a way to get my phone on straight talk using towers that aren't specifically the ones I am on now, but they had no information on that. After talking to a few of those representatives I tried to get up with AT&T about it, and they also could not give me any insight. I live in a pretty rural town. If the information helps I live in Columbia, North Carolina. If there is anyone that can offer advice I'd really appreciate it. Its gotten to the point where I am thinking about flat out replacing the phone and I haven't even had it 6 months yet. Thank you.
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dont know about the g4 but my history with verizon phones on att is long most of the ones i have had do not support verizonz lte band
2g and 3g only google the specs on both models look in the lte bands and see if they are compatible just because one says for say 800mhrtz in 3g dosnt meant if the others 800mhrtz lte will see it both have to use the same 3g and lte bands

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