Develop Bugs

everything new about Tmobile

http://tmonews.com/
^ it tells u all the new things that is gonna happen to tmobile
like there is gonna be 2 new sidekicks released in aug

Now if only Tmobile was interesting enough to follow

iamanalog said:
Now if only Tmobile was interesting enough to follow
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hey back off t mobile, lol. i know they may not have what some other providers have but some still enjoy them, like me. i just want phone text and my cheap internet.
to each his own i guess.

skaroger867 said:
hey back off t mobile, lol. i know they may not have what some other providers have but some still enjoy them, like me. i just want phone text and my cheap internet.
to each his own i guess.
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lol, i know i know i have nothing against them. in fact they have the best CS ive seen for a phone company.

i have t-mobile. no complaint yet. well except...
nvm.

superminipoo said:
i have t-mobile. no complaint yet. well except...
nvm.
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Click to collapse
...free service, yea that would be great lol.

I was given a free T-Mobile dash as well as free unlimited service for a year and I quit using it after a couple of weeks and never went back. The other person I was talking to would always complain about poor audio quality. Tack on the fact that many places in Chicago-land didn't even support EDGE and many other places had no service. I won't consider T-Mobile again...
In some places in the US, I suppose they are fine. Unfortunately, I live in a small town called CHICAGO and the service here is horrible.
On the plus side, AT&T will match T-Mobile's pricing if you get the retention department on the phone and they believe you want to leave. So I guess T-Mobile is OK in my book!
-Mc

McHale said:
I was given a free T-Mobile dash as well as free unlimited service for a year and I quit using it after a couple of weeks and never went back. The other person I was talking to would always complain about poor audio quality. Tack on the fact that many places in Chicago-land didn't even support EDGE and many other places had no service. I won't consider T-Mobile again...
In some places in the US, I suppose they are fine. Unfortunately, I live in a small town called CHICAGO and the service here is horrible.
On the plus side, AT&T will match T-Mobile's pricing if you get the retention department on the phone and they believe you want to leave. So I guess T-Mobile is OK in my book!
-Mc
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hmm that is weird considering i do live in a small town in KY and i do have edge...

Trust me, I'm the FIRST to take advantage of F R E E but I just couldn't take it anymore. I've read posts on here and howardforums from people who say that T-Mobile coverage is better than AT&T where they live as well as better voice quality.
I live about 75 miles SW of Chicago and there is zero T-Mobile coverage here. But since I work in the city I was using the T-Mobile to save minutes on my paid AT&T plan. In *TOO* many places, i couldn't get EDGE. With AT&T, I'm 3G everyplace. But if I use my Dash or another phone, I've never had less than EDGE service anyplace I had coverage.
In terms of voice quality, I can't begin to tell you how many complaints I would get on audio drop outs or clipping. I got so sick of hearing about it I just took out the T-Mobile SIM and never put it back in again.
BUT
I hope they continue to grow and get better. I like the possibility of switching carriers if I get too pissed off at AT&T and keeping all of my GSM phones. If I had to go with Verizon or Sprint, I'd probably slash my wrists! I swap phones almost once a day.
-Mc

Smallville Chicago
In Chicagoland I use voice, T-Mobile Total Internet and T-Zones on a Sony GC89 data card, Samsung T409 and the Dash with full bars no problem.
I am posting right now through the wireless internet sharing feature on the dash thats connected to a W2K3 Small Business Server Pro as WAN interface via USB and Active Sync and feeding internet to the internal network. Full bars. No Problem. (I recently had a HD crash on a laptop that was feeding internet to the network via the GC89 - gotta love the Dash - sure comes in handy in a pinch.)
On the other hand T-Mobile is the dog of the latest wireless technologies. I can also understand that signal strength may be different in different areas of the same city and I'm 16.3 miles away from DT Chicago.

Anyone with an Evo from Puerto Rico?

Hey guys I just wanted to check if there was anyone from Puerto Rico with an Evo, add me on Qik and lets keep posted. Qik Username: GSoulPR

me! username: Darkolako, lol first time posting after year + of sneaking around when i got my g1 , launch day in pr~

Darkolako said:
me! username: Darkolako, lol first time posting after year + of sneaking around when i got my g1 , launch day in pr~
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Did you get it the day it launch? They are sold out everywhere here.

I'm half PR. Qik username: cd5love96

gqstatus0685 said:
I'm half PR. Qik username: cd5love96
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Hey man, added both of you.

Evo from bayamon here! dont have qik yet though

pirokosan said:
Evo from bayamon here! dont have qik yet though
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You went to the Google I/O?! I wanted to go so bad man. Ugh. xD Btw, why don't you have Qik, you can set it up from the phone itself. Its very very easy. If you need any help let me know.

Where do you buy I/O tickets? I want to go next year.

Im FROM Puerto Rico, not living there though.

I'm from PR, living there atm, just switched over to Sprint... Any of you guys been w/them for long?
To be honest, I haven't even opened Quik yet! I got my phone on Monday (ordered online to take advantage of a StudentRate discount) and I really haven't had much time to play with it. Will post back when I've messed around w/Quik, might try rooting it as well tonight or tomorrow... New to Android, been trying to read up on stuff here and there and catch up.

EVO in bayamon. The phone is very good but the Sprint network not so much. With a 3G usb modem from AT&T I get close to 2Mbps in most places but with Sprint it stays around 200-300Kbps. Only in some places I have hit what seems to be a cap of 1Mbps. During the 4th weekend I saw the phone roaming a couple times while in the south-west area and DATA was almost unusable.
Hows the network behaving for the rest of you?

Evo from Bayamon! Too!
my Qik is NeoDark

It's behaved fine for me, I haven't had any signal issues around the metro area 'cept at home and AT&T had weak reception here as well. I live close to Bayamon, behind Buchanan, in Tintillo... At the front end of the house reception's fine, at the back end (in my room) it's borderline (data's unusable, but I can just use WiFi so it don't bother me).
I've seen it roam (I'm guessing on Claro's network?) ocasionally, when at home or at Plaza Las Americas (where everyone gets spotty reception) but it's been solid otherwise.
I haven't really bothered testing my 3G speeds... I wouldn't be surprised at all if AT&T had better peak speeds tho, that's usually the case in the US, and I'm guessing that just like over there, they have a better built-out network here as well... I've heard over in the US they can be more inconsistent tho, or have more blacked out areas compared to VZW/Sprint (and then there's all the issues they've had in dense places like NYC and SF).
I'm happy with the service overall, and I haven't even accepted the OTA patch w/the new radio updates... I wanted to root and get it via an updated ROM but I haven't had the time to do it. Looking forward to vising a friend in Aguadilla to see how the EVO and Sprint behaves elsewhere around the island.
Oh and btw, if you're comparing the AT&T modem speeds to tests done on the EVO itself, that's kind of a skewed comparison... The modem's always gonna win out. Try tethering the EVO and see what you get, you don't need to root it to do so, you can use PDANet.

I think Sprint might do some mayor upgrades in the next year in PR. Maybe even roll out wimax/4g. As far as I understand they dont have that good coverage right now and depend on other CDMA providers for roaming. They can use claro or centennial for roaming but that can change in the near future.
Claro is already running on GSM and I dont see much benefit on keeping the old CDMA network up. Running both CDMA and GSM must have costs and Sprint must consider that claro might decide to shutdown their CDMA network in the future.
Centenial runs on CDMA but now that they were sold to AT&T its not clear whats going to happen with their network. One of the conditions imposed by the FCC/JuntaReglamentadora is that AT&T must keep the CDMA network for at least 26 months before merging or shutting it down.
With all this happening I would expect Sprint to play it safe and upgrade their network all around.
anyone knows more about this?

I have no clue, but it's possible Sprint could end up buying some of Claro/Centennial's CDMA towers and equipment if they're gonna transition to GSM 100%... Would only make sense. Doesn't matter much to me, it's not like I've got many other national carrier options besides AT&T and Sprint, 'least not until T-Mobile finally decides to deploy 3G down here (it's taking them waayyy too long). So I'm alright w/Sprint as long as the service doesn't start outright sucking... I switched to Sprint from AT&T mostly for the EVO, got tired of waiting for AT&T to release a decent Android phone, and after they capped their data plans at 2GB there's no way I'd go back to them and start paying more for less minutes and less flexibility.
I used up 1GB of data on my first month with Sprint and I wasn't even doing anything particularly fancy, no video chat, no big downloads, no music streaming at all, no tethering, nada; just web browsing and viewing maybe half a dozen YouTube clips a week. I've also been using WiFi religiously while I'm at home (to preserve battery life). I could easily see myself blasting right past 2GB of usage once I start doing any (or all) of those things

exact same situation here. got tired of AT&T and their half-assed attempts at offering good phones and their customer service leaves you feeling they do the minimum required to get by. I switched for Sprint for the EVO and many references from people saying Sprint's customer service is good. So far I have no complaints besides the "$10 premium data charge" scam:
explainthefee.com

I was just told by a sprint rep today that we will not be getting 4G for sprint it will be a while before we receive 4G so people start complaining

Sprint Signal Strength

Do you have worse data signal reception (and use) with Sprint vs. Verizon indoors?
More often than not, inside a store or restaurant in an 'excellent coverage' area, Sprint's data network is not usable (connection timeouts) where as surfing on Verizon is no problem.
I suspect a combination of Sprint Rev A and possibly cell density / Sprint using lower signal strength.
I didn't get a lot of response in the top Networking thread, so I thought I would post with fellow Sprint/ Evo 4G users.
other sim thread http://forum.xda-developers.com/showthread.php?t=1501051

Hey,
It all comes down to you get what you pay for, sprint has amazing phones with ok at best service sorry if anyone takes offence but its true. When on big red you are paying a lot but you get good phones and strong service its just how it is sadly. Sometimes I have great data in stores others I dont it just depends on the cell tower and how the building is built, but like I said it just comes down to you get what you pay for!
Stevo

While you would think the signal would be similar, since both Sprint and Verizon are CDMA, it's not.
On sprint, there is a tower less than 2 blocks from my house. Outside I get full bars, but the second I step inside my house, I get knocked down to 1 bar. Using the Verizon PRL, I also get full bars outside, but when I step inside, I only lose one bar, and get 5/6 bars consistently. The same thing happens at a few restaurants around town, sprint gets 0 bars inside, but almost full bars as soon as I step outside, but with verizon, the signal stays the same in and out.

Thanks guys. This is exactly my issue. For some reason, in larger market cities, this is less of a problem.
I wish I could find a technical reason. There seems to be a discrepancy too in the quality of data signal with sprint's own towers.
And I don't buy in to the 'you get what you pay for'. My wife and I pay $1800 a year for 'unlimited everything and the first 4G network with enhanced devices that connect to high speed data'

I hope this isn't out of context but it seemed to be the most relavent thread for my issue.
Typically I haven't had many issues with my Sprint server (I'm in the Denver metro area) however over the last few days every call I get on the end voice is choppy, and eventually will cut out. When monitoring my signal it will jump from 3 or 5 bars to zero and then back up again.
I do have a rooted phone, however the ROM I'm using has the stock kernel and the most up to date radio.
I guess my question is, has anyone experienced any issues like this over the past few days? Is it possible that I'm having a hardware issue and need to un-root my phone and take it to the sprint store?
Any suggestions would be greatly appreciated. I'm not quite sure how to start the problem solving process. Thanks!

IrideAgro said:
Thanks guys. This is exactly my issue. For some reason, in larger market cities, this is less of a problem.
I wish I could find a technical reason. There seems to be a discrepancy too in the quality of data signal with sprint's own towers.
And I don't buy in to the 'you get what you pay for'. My wife and I pay $1800 a year for 'unlimited everything and the first 4G network with enhanced devices that connect to high speed data'
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Thats a lot for that plan. I use to have and switched to the $70 one due to the fact that I barely call land lines anymore. You might want to look into the other plans to save some money.
Now as far as the signal problem...it really depends on the phone, freq, rom, area and the building. I dont have the problems that you have..in face ppl with vw have that problem around me.

edlokien said:
Thats a lot for that plan. I use to have and switched to the $70 one due to the fact that I barely call land lines anymore. You might want to look into the other plans to save some money.
Now as far as the signal problem...it really depends on the phone, freq, rom, area and the building. I dont have the problems that you have..in face ppl with vw have that problem around me.
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Um, Lets see, Family unlimited plan with two Evos (+$20) - with a discount on the line. Use to be under $130/month, now it is at $146/month. So not sure what you are talking about regarding price.
Regarding your signal response, I was looking for something actually technical and informative.

IrideAgro said:
Um, Lets see, Family unlimited plan with two Evos (+$20) - with a discount on the line. Use to be under $130/month, now it is at $146/month. So not sure what you are talking about regarding price.
Regarding your signal response, I was looking for something actually technical and informative.
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Sounds about right Iride. We have a family unlimited plan here as well with an Evo and an iPhone 4s and I think we're somewhere in the $160 range with insurance and everything.
On the technical side I've posted a few times in other threads pertaining to the same issue but haven't heard back.
It seems my service is now only sporadic at home, but I can't confirm that fully just yet. I was downtown (Denver) using my phone yesterday and it seemed just fine, however when I returned home any call I made immediately had a sporadic choppy voice. This is strange to me as I've never had bad signal here until now. That's over 2+ years of living in this same apartment.
Maybe this is something on Sprint's end. This may be a silly question, but when calling for tech support, they can't tell if you've rooted your phone or not right? It would only be if you took it in to get serviced without unrooting?
Hope to figure out something soon...

Love my G3, hate T-Mobile

So what are my choices for other carriers? I know verizon has different radio bands... Is ATT a possibility? I'm reaching the end of my patience with TMO.
Sent from my LG-D851 using Tapatalk

You've probably heard it before but I think Straight Talk is a great choice if you only need 3gb of high speed data. I just recently switched from TMO to ST using the ATT sim card. It works virtually flawlessly and I've had atleast 4g everywhere I've went (NW Georgia to E Kentucky so far). I got fed up with TMO when I left GA for work for the first time. It worked great in my little corner with flawless 4g LTE. However, as soon as I left and started travelling for work I got stuck with 2g service or wifi only. 2g is abysmal on TMO. It actually functions on ATT the few times I've had it.
So that's my suggestion. Paying off the phones and getting them unlocked was a fairly simple process as well.

I'll be switching to ATT service myself soon. Since T-Mobile wont' stand behind their products with my cracked phone they sold me. LG wants me to hold my phone hostage and then decide if it's actually a problem. Also annoyed by the fact that if you don't have LTE or HSPA service with TMUS, you basically have a dumb phone. And honestly, texts don't even function half the time outisde of their 3G/LTE areas.

Mnorton1228 said:
You've probably heard it before but I think Straight Talk is a great choice if you only need 3gb of high speed data. I just recently switched from TMO to ST using the ATT sim card. It works virtually flawlessly and I've had atleast 4g everywhere I've went (NW Georgia to E Kentucky so far). I got fed up with TMO when I left GA for work for the first time. It worked great in my little corner with flawless 4g LTE. However, as soon as I left and started travelling for work I got stuck with 2g service or wifi only. 2g is abysmal on TMO. It actually functions on ATT the few times I've had it.
So that's my suggestion. Paying off the phones and getting them unlocked was a fairly simple process as well.
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Is the tmo g3 radio compatible with ATT and ST for 4G LTE service?
Sent from my LG-D851 using Tapatalk

decaturbob said:
So what are my choices for other carriers? I know verizon has different radio bands... Is ATT a possibility? I'm reaching the end of my patience with TMO.
Sent from my LG-D851 using Tapatalk
Click to expand...
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So what exactly is your problem with tmobile, you never stated.
Sent from my LG-D851 using XDA Free mobile app

I would never leave t mobile. Fix your issue with phone. If u pay off you still have issue on att. So fix what is bad. Lg and all the phone makers are the same. That us why you deal with t mobile for fix.
NOTE 4

decaturbob said:
Is the tmo g3 radio compatible with ATT and ST for 4G LTE service?
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No, LTE service on the D851 ONLY works with T-Mobile, but you will get the other bands ("4G"/3G/2G) with AT&T.

BACARDILIMON said:
I would never leave t mobile. Fix your issue with phone. If u pay off you still have issue on att. So fix what is bad. Lg and all the phone makers are the same. That us why you deal with t mobile for fix.
NOTE 4
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I have NO issues with my G3 its T-Mobile. Their coverage is plain bad, no fixing that until they double the amount of cell towers. I looked at their coverage map before changing over and nowhere did it indicate the dead zones that we have found and TMO acknowledges. My wife has zero coverage in her office and would have to go a block or better to make a call and she works in Springfield where you would expect at least 2G everywhere but there are major dead zones. Major interstates lack complete coverage. I can understand state highways and secondary roads but interstates? T-Mobile messed my ETF reimbursement up, additionally T-Mobile "lost" my trade-in phones that they have had since first week of August....their online system sucks, I couldn't process an order and I spent almost 2 hrs working with their IT folks who finally gave up and acknowledge their portal has some issues. My Sim card faulted out and its gonna take 7-10 business days to get the replacement from T-Mobile as they wanted to charge me $25 for expedited delivery that the online chat people couldn't process as that must be charged to a credit card and not to my account WTF!!! I would have to call customer service and waste another hour of time to make that happen....screw that, I order one off of Amazon and paid for one day delivery...total cost $14 of delivery and shipping.....and I still don't have the T-Mobile free replacement Sim yet. I figure I have wasted 12hrs at least dealing with T-Mobile on problems on their side. I get alot of "we are sorry"......why asking what other carriers will my TMO G3 will 100% function on as I know it won't with verizon because of the radio bands

JustLok said:
decaturbob said:
Is the tmo g3 radio compatible with ATT and ST for 4G LTE service?
/QUOTE]
No, LTE service on the D851 ONLY works with T-Mobile, but you will get the other bands ("4G"/3G/2G) with AT&T.
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I may need to consider this then and thank you. 4G is better than what my wife gets with TMO....
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Personaly, I love T-mo. I switched from Verizon and am saving a boat load. I think it's absolutely wonderful how they've effectively turned every WiFi hotspot into a cell tower. In Charlotte nc, I've run into some areas where i rome but it's usually in a big building and there's always some WiFi. Their CEO has a great mindset imo and their customer service is always responsive as nice to me.

decaturbob said:
I have NO issues with my G3 its T-Mobile. Their coverage is plain bad, no fixing that until they double the amount of cell towers. I looked at their coverage map before changing over and nowhere did it indicate the dead zones that we have found and TMO acknowledges. My wife has zero coverage in her office and would have to go a block or better to make a call and she works in Springfield where you would expect at least 2G everywhere but there are major dead zones. Major interstates lack complete coverage. I can understand state highways and secondary roads but interstates? T-Mobile messed my ETF reimbursement up, additionally T-Mobile "lost" my trade-in phones that they have had since first week of August....their online system sucks, I couldn't process an order and I spent almost 2 hrs working with their IT folks who finally gave up and acknowledge their portal has some issues. My Sim card faulted out and its gonna take 7-10 business days to get the replacement from T-Mobile as they wanted to charge me $25 for expedited delivery that the online chat people couldn't process as that must be charged to a credit card and not to my account WTF!!! I would have to call customer service and waste another hour of time to make that happen....screw that, I order one off of Amazon and paid for one day delivery...total cost $14 of delivery and shipping.....and I still don't have the T-Mobile free replacement Sim yet. I figure I have wasted 12hrs at least dealing with T-Mobile on problems on their side. I get alot of "we are sorry"......why asking what other carriers will my TMO G3 will 100% function on as I know it won't with verizon because of the radio bands
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Hand in the phones and go to another carrier. If any fees they will pay for them.
NOTE 4
---------- Post added at 09:07 AM ---------- Previous post was at 09:02 AM ----------
allin1der said:
You guys make the most technically complicated tasks... SO EASY!!!!!!
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What state you live in
NOTE 4

Just my two cents, I have a dead spot on Verizon near home but tmo is fine. Also I love their international approach free 2g and texting, and I'm in Europe every month. Would have cost hundreds more on vzw. So far here in north east haven't noticed coverage ant worse than the other guys but haven't travelled the midwest or south yet.
Oh, and free music streaming.
Sent from my LG-D851 using XDA Free mobile app

BACARDILIMON said:
Hand in the phones and go to another carrier. If any fees they will pay for them.
NOTE 4
---------- Post added at 09:07 AM ---------- Previous post was at 09:02 AM ----------
What state you live in
NOTE 4
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Illinois.
Sent from my LG-D851 using Tapatalk

JustLok said:
No, LTE service on the D851 ONLY works with T-Mobile, but you will get the other bands ("4G"/3G/2G) with AT&T.
Click to expand...
Click to collapse
This is both correct and incorrect. You'll get a few of the LTE bands from ATT(2 and 4 to be exact). I can confirm that that's true. The most obvious indicator is that the symbols on my phone change from 4g to 4gLTE depending on if I'm covered. I can also run speed tests and see a difference. 4g I get 1-2mbps and LTE I get 7-9mbps. Not perfect but I'm not using my phone for any heavy data usage either. As long as I can browse reddit and stuff from my phone I'm good.
As for "just sticking with a carrier"... Um... NO. Absolutely not. If you're not able to make phone calls or are dependent upon finding free wifi to make a call then I don't think it's worth the money. I don't know what that guys talking about but he's obviously missed the point of this discussion.
Look into Straight Talk, Net10, or Cricket. All work on the ATT network and all will give you just as good of a price as TMO. Cricket offers 10gb of data for 55$ a month. Net10 does something similar I believe. I went with ST just because of the convenience. ST and Net10 are both owned by Tracfone so regardless of who you use it's going to be the same thing. Cricket is actually an ATT owned company. There is some literature floating around the web saying that Tracfone phones will allow you to roam on other carriers services but I'm not sure how true that is or if that even matters anymore.

I really love T-Mobile. I have had the best customer service with them. When I had my Z2s I had issues with the overheating problem and I went through 3 phones and ended up talking to their tech department. They informed me its a known issue and I could try another one. Seems great to me, just had a phone that overheated (not T-Mobiles fault).
I have told many people that reception is quite spotty. I live in Washington and service is great along the I5 corridor but once you start to stray too far off you will lose service. But in data speeds none of my friends with other carriers have come close. I routinley hit speeds of at least 35 mbps.
I can completely understand where most people do have issues. I just use my phone as a mini computer though. I probably use >200 min a month.

decaturbob said:
Illinois.
Sent from my LG-D851 using Tapatalk
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Click to collapse
I hate to say it, but you live in the worst area of the country for cell service (other than the Montana mountains, where there's no coverage at all). All four carriers' networks are really thin, and even Verizon's mighty network has holes where they roam onto partner networks there. Unless you live in Chicago, coverage is pretty spotty as soon as you leave the city limits of any town, no matter what carrier you pick. All I can tell you is talk to people who have usage patterns like yours and get their opinions, because blindly switching may end up getting you the same or worse coverage depending on your location.

Illrigger said:
I hate to say it, but you live in the worst area of the country for cell service (other than the Montana mountains, where there's no coverage at all). All four carriers' networks are really thin, and even Verizon's mighty network has holes where they roam onto partner networks there. Unless you live in Chicago, coverage is pretty spotty as soon as you leave the city limits of any town, no matter what carrier you pick. All I can tell you is talk to people who have usage patterns like yours and get their opinions, because blindly switching may end up getting you the same or worse coverage depending on your location.
Click to expand...
Click to collapse
I had verizon for years but got tired of paying thru the nose.. No small decision to go to TMO and based on their coverage map we should have been OK.... But their map is essentially a lie. I spent an hour on phone with tmo thru 3 levels of management who understood if their map is fake and/or the tmo cell phones they sold us can't receive their signals then this situation is going to take a turn for the worse.
Sent from my LG-D851 using Tapatalk

Hopefully G3 will get band 12, but it's OK if it's not because I have AWS repeater installed and it works fine.
I refuse to get Note 4 because it does not support Trad Chinese. I'd go for Z3 or even G4 instead.

decaturbob said:
I had verizon for years but got tired of paying thru the nose.. No small decision to go to TMO and based on their coverage map we should have been OK.... But their map is essentially a lie. I spent an hour on phone with tmo thru 3 levels of management who understood if their map is fake and/or the tmo cell phones they sold us can't receive their signals then this situation is going to take a turn for the worse.
Sent from my LG-D851 using Tapatalk
Click to expand...
Click to collapse
I lived in the IA/IL corridor area for a few years and pretty much every carrier had issues. Verizon was the best in the city, but would drop to 2G in many areas outside the city, or go dead completely. AT&T was a little better from what my co-workers were saying but again they were on 2G once you left the highway corridors. This was before the LTE rollout, so things may be better, but considering that LTE is GSM, and GSM is pretty short range from the towers (vs CDMA, anyway), I would not make any big bets. You can try your luck with either; you will probably get more consistent service with both, but I would not count on them being overly fast once you are away from the cities and highways.

decaturbob said:
Illinois.
Sent from my LG-D851 using Tapatalk
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Click to collapse
First off, hi from the north of you. I'm by the Kankakee area. I do have a buddy that does work at a T-mo corp store in Bradley that has been saying that the area I live and lower Illinois is getting the tower upgrades in Q1 2015. He's trying to get some more info for me since I too live a dead T-Mo area (I get no signal in my office). I maybe stopping in tomorrow if my wife wants to jump to the Note 4. If he's working, I'll ask him if he found out anything more about the IL tower upgrades. I'll let know you if he has any other news.
Edit: Decatur should have LTE coverage for T-Mo looking at sensorly.com. You should check and see about getting a LTE signal booster from T-Mo. Check out sensorly.com to even find what carrier does have the best coverage for you.

Poor signal ?

Hey guys,
I have had a couple people complain that when I was talking with them with my Note 4, I was breaking up several times. I think I was home every time someone complained that I was breaking up.
This is my first phone ever with Verizon and so far the data signal has been flawless, always super fast. I am worried though that my radio signal on the phone isn't good, possibly a defective phone?
When I got into work this morning I left myself a 2 minute voicemail on my work phone and played it back to see if it was breaking up. I played it back and it was perfect.
Could my house just be a "bad spot" in the area? I'm in West Bend, about 30 minutes north of Milwaukee. My signal at home was about -101dbm and its about the same at work. If my signal/service is going to suck at home thats going to be pretty annoying.
Is there a number that I can call to update the towers? I know this helped on occasion when I still was with US Cellular.
PS. My wife got the exact same phone, I'll have to check to see what her signal strength is.
Thoughts?

thegipper said:
Hey guys,
Thoughts?
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Hello, I've moved your thread to Q&A as it's pretty clearly a question.
Thanks.

Do you have a case of any kind on your phone? If so, which one.

No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?

thegipper said:
No case on my phone. So my wife just called me from home who also has a white note 4 and sure enough, the call dropped twice from her. When she is in the living room, it appears to be fine (I called from my work land line phone) but if she moves into our kitchen, the call starts breaking up.
My brother said my voice was breaking up too when I called him yesterday, also from my kitchen.
This makes it sound like its not the phone, but the signal in my area. This is troubling to me because we are in a town of 30k+ just 20 miles north of Milwaukee. We have never had a single call issue with US cellular or straight talk.
What should I do at this point?
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When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.

usmaak said:
When I first joined with Verizon, I was having a lot of issue with poor signal and dropped calls. I called them to complain, and they told me that I could either get out of my contract, or they'd give me a network extender. Because at home was the only place where I was having issues with the service, I opted for the network extender. The one that they gave me was refurbished, but it has worked fine for over two years.
Your mileage may vary, but calling them to complain is definitely worth a try.
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That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...

thegipper said:
That's exactly what I did. I told them that my 14 days is almost up and I want them to make a note on my account that if my signal doesn't improve at home, then I can cancel my service.
She did bring up a network extender but I said there is no way I'm paying for that. If they would be willing to give me one to use at home I would be ok with that.
So far I'm not happy with Verizon's coverage, which is funny, because that is what they are known for.
We have never had a single call reception issue when we had US cellular and Straight talk.
grr...
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So they didn't give you the extender? They were very accommodating a couple of years ago when I called. They acted like they actually wanted to keep me. They were going to let me cancel AND keep the two S3s that I had just gotten. Before that, I had Sprint, and I'd have gone to two tin cans and string before I'd have spent another day with Sprint.
I used to live in Illinois, and aside from the area right near my house, the signal was pretty good. I'm in Colorado now, and Verizon out here is an entirely different story. LTE is a joke where I live. I get a decent signal, but download speeds are sometimes worse than 3g. There are only four communities out here with XLTE. I was considering going to TMob or ATT, so I asked some of my neighbors. They all said to stick with Verizon, so here I am.

They are going to have technical support first check the towers or something to that extent. She started a ticket for my complaint and are going to get back to me within 24-48 hours. If it doesn't improve, then we are going to talk about an extender. So far the only reception issues that I appear to be having is in my house.
Whats weird is the signal strength is the same at home as it is at work. I called my land line from my cell phone at work and left a 3 minute message of me babbling and not once did it ever break up. If the strength is the same, why is it cutting in and out and dropping calls at home?
Hopefully they can resolve this. They are going to give me an extender for free or I'm dropping them.

Sounds like a problem tower, or a tower that's too far away. Or a tower that's overly congested.

Well I hope they can fix it. Kind of ridiculous that I can't get a reliable signal in my own house in a town of 30k people.

Signal on mine is a little better than the S4. Call and text range is great.
I am happy with the signal overall.

I have noticed that people tend to not hear me at all when I have a call open to them
Alot of the times as I'm talking the opposite side keeps talking back words like "Hello, hello.. are you still there?" and all the while I can hear them perfectly. I swapped my Note 4 for a new one at the store and for a while I was good until today the samw thing happened again. Im beginning to worry that the antenna reception on this phone is not as good my old Galaxy S4.
Really hope it is just a software problem that can be corrected. I live in Finland and I have a non branded and non sim-locked Samsung Galaxy Note 4.