Hi,
I have an Xperia Arc with PolygonKK 1.4 custom ROM.
I had a problem similar to what has been reported many times of Xperia S where the phone becomes soft brick if the battery was completely drained, and the phone was not starting or allowing me to recharge the battery. This problem was fixed by charging the battery outside the phone and then plugging it in and starting the phone.
The problem now is that neither my phone or my PC can detect that they are connected via a data cable.
I checked the cable with another phone, it works fine, and I am using the same PC that I have always used to handle my phone (on windows and linux).
When I try to access fastboot mode I see the blue LED but the PC detects nothing
Flash tool does not detect any mode connected (fastboot, ADB, Flash)
I tried cleaning the USB port with no result.
I think now that the port is damaged, but I still have a little hope that this is a software issue, is there a way to know what has happened to the phone?
Related
Ok so I am trying to plug my phone into pc using usb cable so i can use odin. But my computer doesn't recognize my device. I've tried everything from uninstalling the drivers and reinstalling them restarted pc and phone. nothing works i did get it to read one time and was able to access my sd storage and then i tried to go into download mode and i plugged in usb cable and it didn't recognize so i got out of download mode and it didn't recognize the phone again. Then i plugged in my girls evo and it reads the phone all the time. Is there something wrong with my epic then? how can i fix that problem. seriously getting frustrated!!
Try not to double post. We will get to your issue eventually. Refer to the other case, as it has potential solutions available for your issue.
(I've dealt with this as well.)
hi i have a i9250 -root android 4.3
this morning
1- when i tried to connect my phone to pc i get repeatedly message no recognized but if few time connect and disconnect it phone start on pc
2- phone wake up whiteout any touch or button
3- battery don't get charge properly
i check usb cabal and use another one same problem
factory rest
re-flash rom
nothing work im afraid it's from phone mini usb port
When I plug my handset to ANY computer (with, without kies or drivers, it doesn't matter) the phone charges, but, nothing appears on the computer (no unknown device or recognizing the two drives of the phone, but not mounting them (as it did before)) on the phone.
The "USB" icon doesn't prompt and if I go to settings/wireless and network/ USB utilities, when I touch the USB mass storage button, it prompts me to connect cable, which is already connected.
-USB debug isn't activated (I've tried both)
When my phone is powered off and I start to charge it, the charging screen doesn't prompts, It just start booting.
I've tried different USB Cables.
The Phone is Official Stock Never Rooted (I discovered this trying to root it today)
Am I SOL if I want to root it without a working USB Data port?
Any ideas?
i would say make sure there's no dust/ buildup in the port. I had connection issues once to find a pocket lint cramed in there. next do all the other stuff. uninstall/reinstall drivers, diff usb port, diff pc, reboot. My symptoms were similar to yours but i was able to reboot into recovery/bootloader and use adb/fastboot no prob, so not sure. and I was already rooted/twrp recovery. might be worth it to try fastboot in bootloader just to be sure and get a recovery on it asap. If that works you should be able to recover stock or flash whatever, then test usb again in diff pc with fresh kies install. good luck.
Sounds like bad/improper USB cables to me, not all USB cables support data and charging, make sure you're using an official Samsung USB cable.
If you have a friend with a Samsung smart phone ask to try their cable.
I was trying to transfer some files to my phone through a USB cable today, but the phone was not recognized by the PC at all (Even though it was working a week or so ago). I had some issues before with the cable needing to be still in a certain position or it would disconnect from the PC, so I tried using another USB cable which didn't work either (I tested both USB cables with another device, and both cables were working and the other device was recognized by the PC).
I also updated the USB drivers on my PC with the official drivers on the ASUS support page, and tried putting my phone in fastboot and recovery mode, but both were still not being recognized by my computer. My phone still charges properly, but I am wondering if the USB port got damaged somehow so that it can't connect to a PC anymore?
pyroshroom said:
I was trying to transfer some files to my phone through a USB cable today, but the phone was not recognized by the PC at all (Even though it was working a week or so ago). I had some issues before with the cable needing to be still in a certain position or it would disconnect from the PC, so I tried using another USB cable which didn't work either (I tested both USB cables with another device, and both cables were working and the other device was recognized by the PC).
I also updated the USB drivers on my PC with the official drivers on the ASUS support page, and tried putting my phone in fastboot and recovery mode, but both were still not being recognized by my computer. My phone still charges properly, but I am wondering if the USB port got damaged somehow so that it can't connect to a PC anymore?
Click to expand...
Click to collapse
uninstall and reinstall the drivers. Ensure that phone is not connected during the process.
also have you upgraded your pc os ? if yes then its a little cumbersome to get the same working...
i changed from stock to cm, it is showing well now ... using RR now
Is your phone encrypted? If so you need to unlock in order for your pc to recognize it.
Thank you both of you for the help, unfortunately, my phone was not encrypted so there was no need to unlock in order for it to be detected. Uninstalling and reinstalling the drivers didn't work, and my PC was already on windows 10 since a few months ago. I would also prefer sticking to the stock ROM for this phone for now since they keep coming out with updates.
In addition, I tried using a USB OTG cable to see if the phone could detect the USB drive and my phone couldn't (it has worked before, and my old Galaxy Nexus could still detect it). I also tried plugging my dualshock 3 into the phone, and it also couldn't be detected (also had worked before).
It looks like it's actually a hardware issue and my only option is to RMA it now. I'll have to do it at a time when I don't need my phone as much or when I am not as busy.
PS: In case anyone else has this issue in the future, quick charging also no longer works
zenfone2 I also experienced that, and I have tried several ways, but remains unchanged. I was dizzy today :crying:
Hi all, I have in my possession a Sony Xperia Z5 Premium (E6853) International version, recently trip and put it in a somewhat old PC running Windows XP, the phone was working perfectly until now, after having logged started to give problems , I explain in great detail:
When i connecting for the first time, the phone was powered off and would not turn on, then when connected to the PC, lit perfectly, but to my surprise, when connected to other computers, just start to charge, the phone did not recognize computers, i change the cable, nothing, restarting the phone, not even charge, nothing happend, when it goes out, and relit, the phone was connected perfectly fine, and loaded, this worked only once since then repeated the same process, and it did not work, now only charge when the battery reaches to 0%, and the phone does not turn off when I press the power off, only restarts, comes to the screen where advertised sony, and again restart,, the phone is running android 5.1.1 lollipop, and I tried to hard reset 2 times, download the full phone battery and give it charge, dont know what else to do, I need help if someone has happened something like this, greetings and thanks.
Sorry for my english...
My recommendation: Warranty repair/ replacement
Have you got Sony PC Companion installed?
What usb driver is installed? Did the PCC install the MTP driver on computers you connected to?
Check device manager on you PC when you connect your phone to it and see if it recognises your phone correctly otherwise try uninstalling the usb driver and connecting your phone once the Sony PC companion has installed the necessary drivers.
Also try factory resetting if you can see if that helps
I have windows 10 installed on my pc with all the drivers and, yes, has Sony PC Companion installed too, normally before the problem, i was conect my phone and it made a sound but now do nothing,, i try the factory reset twice and the problem persist, maybe the phone has drivers too and was corrupted somehow, all that is the PC problem, the other one is the charger problem....
i conect the phone to de charger and nothing happend same like PC, no charging at all, the only way to charge the phone is it gets out of power completely, dead, thats the only way to charge it but the battery is suffering with that way