Develop Bugs

Petition for HTC to address screen scratches!

Dear all,
After having experienced scratches on my phone's screen and reading countless of similar complaints by others, I have decided to petition HTC to do something about it.
The phone is supposed to have Gorilla Glass 2 which is scratch-resistant (not scratch-proof, I know) and so should resist the kind of scratches normal glass would endure from being in a pocket with keys. But it seems that HTC One X users are divided into two camps: The 'My screen is crazy durable! I can put it in the tumble dryer, take a hammer to it, etc.' camp and the 'I've got a scratch within an hour of having it. It was just in my pocket!' camp.
There is cause to believe some batches were simply defective.
Please take the time to sign this petition! Thank you.
Petition HTC One X Screen Scratches
PS - Don't bother saying:
1. It is not invincible or scratch-proof. It is only scratch-resistant.
Yes we all know this, but these scratches have occurred through normal use.
2. If you care so much, then why didn't you use a screen protector?
Because the whole point of having Gorilla Glass 2 is for users not to have to resort to using screen protectors which detracts from the beauty of the graphics.
3. You must have done something to it, MY screen is perfectly fine!
No, majority of those who have complained have either taken extreme care in using their phone, or used it in a way any other person would have. Most have also used HTC phones previously with no such problems.
Full credit for this post goes to
Mirlina

First off, thanks Sebianoti for helping me post the thread. I hope this will garner enough support and attention.
Corning have responded to me and this is what they said:
Good Day!
We are sorry to hear that you've had a problem with your device. While Corning® Gorilla® Glass is better able to survive the real-world events that most commonly cause glass to scratch, chip or break, if subject to enough damage, Gorilla Glass, like all glass, can break. We recommend you contact your device manufacture to review your warranty and their repair program.
Thank you
Click to expand...
Click to collapse
I have emphasied in bold the crucial part - that it is better able to survive real-world events i.e. normal use.

I just want to say something, and it's purely for clarifications sake...
If I view my phone under a light (with the screen off) and move it about I can see hash marks over the entire phone screen - almost like the pixel arrangement of the screen. I'm assuming this is NOT what you're on about and you have actual scratches on the screen? If so, then I'm in the 'I have a perfect phone' camp but good luck...although I don't know if it'll do any good

EddyOS said:
I just want to say something, and it's purely for clarifications sake...
If I view my phone under a light (with the screen off) and move it about I can see hash marks over the entire phone screen - almost like the pixel arrangement of the screen. I'm assuming this is NOT what you're on about and you have actual scratches on the screen? If so, then I'm in the 'I have a perfect phone' camp but good luck...although I don't know if it'll do any good
Click to expand...
Click to collapse
Yes, that is not what I mean. I actually have three types of scratches on my screen:
1. Light tiny scratches which can't be caught on camera and aren't bothersome;
2. Big, long scratches which can be captured and don't bother use of the screen but is obvious; and
3. One 1cm vertical scratch which distorts the colour of the screen.

Hi
Mirlina said:
Yes, that is not what I mean. I actually have three types of scratches on my screen:
1. Light tiny scratches which can't be caught on camera and aren't bothersome;
2. Big, long scratches which can be captured and don't bother use of the screen but is obvious; and
3. One 1cm vertical scratch which distorts the colour of the screen.
Click to expand...
Click to collapse
I think what we are seeing is scratching of the oleophobic coating which is on top of the Gorilla Glass, previous HTC phones didn't have this coating and so maybe that is why owners of previous models are saying they didn't get scratched so easily.
I'm sure someone posted they used an abrasive polish to try and remove the scratch and this then caused a bigger change in the glass appearance as they removed the coating from a larger area, so then continued to polish the whole screen to remove the coating. I'm not sure cosmetically what the final outcome was.
If I'm honest the oleophobic coating is a waste of time, it still gets covered in grease from fingers, and if it just means the screen appears to get scratched easily as the coating is softer than the glass, they should stop using it.
This problem isn't unique to the HTC One X, I found several references to similar issues, the iPhone 4S/iPad is prone to the same problem it seems. The difference is here we are incorrectly blaming HTC for inferior Gorilla Glass screens, in some cases it is suggested HTC haven't even used Gorilla Glass, when elsewhere it is recognised it isn't the glass getting scratched but the coating.
http://forums.macrumors.com/showthread.php?t=1293714
http://voices.yahoo.com/why-cant-remove-scratches-iphone-4s-screen-11037376.html
http://forums.macrumors.com/archive/index.php/.../t-1133703.html
http://forum.xda-developers.com/archive/index.php/t-1140954.html
http://apple.stackexchange.com/ques...hones-oleophobic-screen-coating-once-its-worn
http://forum.xda-developers.com/archive/index.php/t-1602032.html
Regards
Phil

I think there's a percentage of people on this forum that are nuts. First, because their expectations are totally unrealistic. Second, for thinking a small group of people with unrealistic expectations are going to be able to garner enough support to force a multi-billion dollar company to change a devices design based on their whim. HTC puts out a product designed to serve the needs of millions and made choices in its design along the way. Don't like the choices they made? Don't buy the product. If you bought a Sony TV and didn't like the layout of the remote would you go on to a forum to start a campaign to have it redesigned? Why people feel that they should have some sort of say or control over how companies like Samsung and HTC design their mobile devices baffles me. The best way to send them a message is to simply stop buying their products.

First off, Would like to agree with point 1,2 and 3.
Secondly, I have no scratches since owning this device from release day.
Thirdly, what do you hope to achieve with a vote? Nothing will change. 1% of people with scratches will vote, 0.0001% of people without scratches will vote. 72% of statistics are made up. Getting a proportional representation is HARD.
Fourthly, This thread is pointless.
Fifthly, HTC, me, and 99% of the readers of your post don't care.
Sixthly, meh.

BarryH_GEG said:
I think there's a percentage of people on this forum that are nuts. First, because their expectations are totally unrealistic. Second, for thinking a small group of people with unrealistic expectations are going to be able to garner enough support to force a multi-billion dollar company to change a devices design based on their whim. HTC puts out a product designed to serve the needs of millions and made choices in its design along the way. Don't like the choices they made? Don't buy the product. If you bought a Sony TV and didn't like the layout of the remote would you go on to a forum to start a campaign to have it redesigned? Why people feel that they should have some sort of say or control over how companies like Samsung and HTC design their mobile devices baffles me. The best way to send them a message is to simply stop buying their products.
Click to expand...
Click to collapse
Look mate, this is about the quality...
If you get a phone would you be happy if it started getting scratches even tho it uses the best screen that protects against that?,
i don't think so, another aspect to look at this is, many of those who purchased the One X got it on a 2 year contract, if it starts
getting scratches due to no fault of your own then imagine what it will look like in a year or so,

BarryH_GEG said:
I think there's a percentage of people on this forum that are nuts. First, because their expectations are totally unrealistic. Second, for thinking a small group of people with unrealistic expectations are going to be able to garner enough support to force a multi-billion dollar company to change a devices design based on their whim. HTC puts out a product designed to serve the needs of millions and made choices in its design along the way. Don't like the choices they made? Don't buy the product. If you bought a Sony TV and didn't like the layout of the remote would you go on to a forum to start a campaign to have it redesigned? Why people feel that they should have some sort of say or control over how companies like Samsung and HTC design their mobile devices baffles me. The best way to send them a message is to simply stop buying their products.
Click to expand...
Click to collapse
I think the guys concerned over scratches that have happened that basically shouldn't of IF it was using GG2
therefore in the UK at least if a product is sold with certain claims and those claims are proven to be untrue they are liable.
different strokes for different folks but you gotta fight for your right to party

Sebianoti said:
Look mate, this is about the quality...
If you get a phone would you be happy if it started getting scratches even tho it uses the best screen that protects against that?,
i don't think so, another aspect to look at this is, many of those who purchased the One X got it on a 2 year contract, if it starts
getting scratches due to no fault of your own then imagine what it will look like in a year or so,
Click to expand...
Click to collapse
There are reports of the same issue (microscopic scratches) with GG2 on the SGS3 forum. The difference is no one there would even think about starting a petition. In fact, most of the stuff people post on the One X forum would be run-off the SGS3 forum soon after it was posted. They have a far more serious issue. The edge-to-edge glass on the front of the SGS3 is easily cracked under stress or when it's dropped. They discuss cases and ways of preventing it from happening, not starting campaigns to get Samsung to change the design.
By all means carry on with your crusade. But think about this, if HTC were to admit there was a fault with the display it would affect 100% of phones produced. Every owner could demand a new display. At HTC's cost of $150 per phone, assuming they've sold 500K so far, that's $75MM in profit lost. Do you honestly see that happening? They'd gladly accept you and a percentage of others never buying an HTC product before absorbing that type of expense.
Back to a more constructive note, after hearing about the possibility of scratches I started investigating screen protectors. I bought this one. The full body protection version also comes with a protector for the camera lens. That to me is a more serious design issue then the performance of GG2 which is out of both Samsung and HTC's control.
http://www.bestskinsever.com/htc-one-x-skin
Its wet apply, incredibly easy to put on perfectly, covers the curves of the display, is crystal clear once on, and feels almost the same as the naked display. I’m very picky about my display and I’d highly recommend it.

BTW, who and where find out that HOX (international version) got Gorilla Glass 2? i cant find such info

My phone has been through quite a bit, dropped spend all day in my work pants and no scratches at all. Maybe I just lucky but my last phone htc desire been through same treatment and that was scratched bad.
Sent from my HTC One X using xda premium

AdamLange said:
BTW, who and where find out that HOX (international version) got Gorilla Glass 2? i cant find such info
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

BarryH_GEG said:
http://img.tapatalk.com/2e074af4-c0eb-a680.jpg
Click to expand...
Click to collapse
What?... the frustration... god damn it HTC get your facts together,
I emailed HTC a number of times, each reply said the same thing...
HTC One X is using Gorilla glass 1.

Yep, that's right csj85, no less. Wait, what? Some random dude on the internet? Is that what proof is these days? When I studied for my degree, nothing from the internet was allowed to be submitted as evidence or research material; yeah, not even Wikipedia!

I have an EVO LTE and I can assure you..this things scratches easily. I have a nasty mark directly in the center of my screen. Followed by minor marks along it. I take care of my stuff so this is insulting.
Sent from my EVO using xda premium

Steven 1 said:
I have an EVO LTE
Click to expand...
Click to collapse
Wrong forum?

BenPope said:
Yep, that's right csj85, no less. Wait, what? Some random dude on the internet? Is that what proof is these days? When I studied for my degree, nothing from the internet was allowed to be submitted as evidence or research material; yeah, not even Wikipedia!
Click to expand...
Click to collapse
You guys amaze me. So you're actually suggesting that to prove a point about something as minor as whether a phone does or doesn't have GG2 someone photoshopped a tweet from HTC? There's an old adage, "people that can't trust, can't be trusted." Ponder that for a minute.

Mine has a small crack along one edge, I didn't drop it and no-one uses it but me. It's with HTC at the mo over the poor wifi issue but I'm hoping they'll sort the screen out too. I'm very careful with my phone, don't even take it out much but I'm thinking maybe there was a slight imperfection which I didn't notice and it propagated.
Sent from my GT-P7310 using xda app-developers app

BarryH_GEG said:
You guys amaze me. So you're actually suggesting that to prove a point about something as minor as whether a phone does or doesn't have GG2 someone photoshopped a tweet from HTC? There's an old adage, "people that can't trust, can't be trusted." Ponder that for a minute.
Click to expand...
Click to collapse
Sir i can assure you that the picture in question is in fact fake... I have the original right here!
Seriously though the screen can't scratch itself, it's glass! Look after it.
lol you guys...

Cracked Sapphire Camera glass

Anybody know where I can get this repaired or where I can buy the part?
I'm actually quite dissapointed with the strength of the lens it cracked in my pocket like seriously shame on you HTC.

Mine did the same thing. They replaced it under the uh oh protection but I'm pissed I had to use it 2 days into owning the device.

I refuse to use my uh oh protection on it, like it doesn't effect how my pictures come out just not appealing

PhyscoAssassinx said:
I refuse to use my uh oh protection on it, like it doesn't effect how my pictures come out just not appealing
Click to expand...
Click to collapse
I had the same problem here in the UK. The retailer did exchange it for me with no fuss we don't have the uh oh protection here

PhyscoAssassinx said:
Anybody know where I can get this repaired or where I can buy the part?
I'm actually quite dissapointed with the strength of the lens it cracked in my pocket like seriously shame on you HTC.
Click to expand...
Click to collapse
How did you make out? Just happened to me... http://forum.xda-developers.com/one...mera-cover-t3073421/post60241785#post60241785

Any luck?
My M9 camera just cracked down around the middle as well :/ 2 days, no mishandling at all. Did anyone have any luck getting it fixed/replaced without using Uh-oh protection?

Sadly I haven't read anyone who's had any luck, people are just keeping it as is or getting it replaced with uh oh

Mine was replaced in store in the UK with no issues

This is disturbing. I work in construction and bang my phone on stuff while in my pocket. Thought the sapphire was an upgrade lol

Sapphire is extremely hard and resistant to scratching... But that also means it's brittle. While it's going to be extremely hard to scratch, it's going to be easier to crack.
Which is also another reason(aside from being expensive) they probably chose not to use it on the screen. (Apple as well)

so i got annoyed and just took the rest of the glass off i faced two issues, one due to the crack under certain lights i would get a glare, kinda like when you wet glass and see the rainbow colors, secondly dust got under the lens and i couldn't clean it out the pictures would look fuzzy, and lastly the cracked really F*&#!ed with the beauty of the phone....sigh so here it is, hopefully replacement parts start to pop up soon so i can put a new glass :fingers-crossed: (wheres the brickwall headbash smiley?)

I posted this in another thread but got no response. Has anyone without a case got cracked camera glass? Most seemed to have been in cases in the other thread. Maybe an issue with heat dissipation?
I don't get why they have to have such a large piece of glass with such a small lens?
We don't have Uh Oh in the UK and I don't insure so I'm really worried about this happening to mine.

ive got the same problem after 6 days no insurance and no uh oh protection, but after a bit of searching i found a replacement lens on ebay it seems too cheap to be sapphire glass but in my eyes id prefer something that wont just crack again http://www.ebay.ie/itm/New-Replacem...012?pt=LH_DefaultDomain_0&hash=item19ffc4ec3c

charlie_gti said:
ive got the same problem after 6 days no insurance and no uh oh protection, but after a bit of searching i found a replacement lens on ebay it seems too cheap to be sapphire glass but in my eyes id prefer something that wont just crack again http://www.ebay.ie/itm/New-Replacem...012?pt=LH_DefaultDomain_0&hash=item19ffc4ec3c
Click to expand...
Click to collapse
This advert seems to be for an adhesive (for the lens cover ) not the lens cover .
This company often is a useful source of smartphone spares.
They don't appear to stock many items for M9 currently, maybe range will broaden in time.
http://www.etradesupply.com/htc/android-models/htc-one-m9.html
Sent from my HTC One M9 using XDA Free mobile app

charlie_gti said:
ive got the same problem after 6 days no insurance and no uh oh protection, but after a bit of searching i found a replacement lens on ebay it seems too cheap to be sapphire glass but in my eyes id prefer something that wont just crack again http://www.ebay.ie/itm/New-Replacem...012?pt=LH_DefaultDomain_0&hash=item19ffc4ec3c
Click to expand...
Click to collapse
paul_59 said:
This advert seems to be for an adhesive (for the lens cover ) not the lens cover .
This company often is a useful source of smartphone spares.
They don't appear to stock many items for M9 currently, maybe range will broaden in time.
http://www.etradesupply.com/htc/android-models/htc-one-m9.html
Sent from my HTC One M9 using XDA Free mobile app
Click to expand...
Click to collapse
If you read the comment from the seller it says " The Lens have the film on it, Please Remove"
so it is indeed the lens and adhesive. it's typical of items from China that the translation is not very accurate.
I have ordered a few lens/adhesive kits for the M8 and they all have worked just fine, I'm sure this one is no different

Cracked glass here, too
Thanks for the eBay link. My husband and I both purchased HTC ONE M9 phones two Fridays ago. His camera lens cover glass/crystal/whatever was cracked straight across horizontally BY ITSELF after we had owned our phones for FOUR DAYS.
HTC and T-Mobile kept passing us back and forth because it was less than 14 days. HTC wanted T-Mobile to fix it, T-Mobile wanted us to use our HTC Uh Oh protection.
In the end, we are being forced to use the Uh-Oh. I'll try that eBay item first, though!

Just notice today that mine is broken also. Don't really want to use my oh uh protection just for that

Did not find a link on the whole WWW
Hello people,
My M9 lens cover cracked also, and I do not think it is because of a hit, as I tend to take care of my stuff. But it did so now I have to replace it.
Bought tools and glass from ebay, all together about £10. You can find it even cheaper. I will replace it on my own as HTC are very stupid with their policy, £30 just for diagnostic (like I do not see the glass being cracked) + repair + parts. It is overly priced.
Does anybody have a link with how to replace this glass from the M9?
If not, do you have to take the back cover off to do this?
Thank you.
Regards.

I got cracked lens cover, I have removed it awaiting New cover from eBay however without lens cover on camera does not focus on distance objects only close up. Could this be ddie to no lens cover or is the camera broken

I replaced my lens from ebay. To remove it I used a hair straitener as a hotplate to loosen the adhesive around 180 deg F
I wore rubber gloves/ and pried the sapphire off of the camera with an exacto knife and or razor blade.
Double checked to make sure I had all of potential glass shards.
I proceeded to take off the back of the new lens and lined it up and from there I now have a perfectly non-cracked lens.
Problems I ran into this. I have had a piece of dust or sand on my camera lens since I cracked it(maybe beach sand?) and always have this unfocused 1mm 'gray' spot. If I had an air compressor I would have made sure to blast my lens with it hoping to remove that spot.
I live my life with a grey spot on ALL of my photos .
But aesthetically it is barely noticeable and my lens is not cracked. I plan to use my Ut Oh protection when I get close to my date.

Glass back just cracked like that!!

Got My new edge+ yesterday. I was happy as a child playing with it all day. In the evening I was ready to go to sleep, the edge was a bit warm of using it, not hot but just warm. Didn't play games or so, just usual apps installing, browsing, YouTube, etc... I wanted to check something on my surface pro which was on the kitchen table. I layed my edge next to it on the table on its glass back, no cover. While I was busy on my surface I heard strange noises, like things cracking. At first I couldn't see where it came from, It lasted several minutes. After I was done I took my phone to put it on the charger and I felt something strange on the back. DAMN, the entire back cover was cracked, not just a bit but scattered! Just like that! I went crazy, really. It seems that the metal band just crashed the glass back cover. I suspect the the colder surface of the kitchen table shrinked the warm metal band of the edge and so crushing the glass somehow.... How on earth am I going to explain this in the store where I bought it? They will say I dropped it, but I didn't for sure. You can't see any dent or scratch proving that. I will see how it goes tomorrow, will keep you posted. I'll make some pictures as well and post them here. This Is clearly a manufacturers faulty construction. So beware of warm devices on a colder surface!!
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sorry don't exactly know how to get a decent picture here
https://onedrive.live.com/redir?resid=7CFAA8732C1346BB!40734&authkey=!ADMWDbLtPQb7xDI&v=3&ithint=photo%2cjpg

Wow, that's scary !!! Thanks for sharing and hope things will go well at the store

Wow that's amazingly unlucky . I don't get glass backs on phones. 90% of the time it's covered by a case so what's the point. I'd rather have a strong plastic back.

There could have been a hairline crack there all along, it doesn't seem likely that a 'warm' phone on a 'cool' surface would cause it, there would need to be some more extremes of temperature I am certain, else this would be a commonly reported issue.
I wish you luck back at the retailer, I would definitely consider insurance and at least a minimal case to protect the back, there are some decent transparent ones that don't spoil the look too much
.
Sent from my SM-G928F using Tapatalk

Man, that's really unfortunate. I can't imagine those temperature changes would cause that though, good luck at the store!

Crack-Gate?
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app

ekerbuddyeker said:
Crack-Gate?
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app
Click to expand...
Click to collapse
Nah, I really don't think so at this point. I am pretty sure this is an unfortunate incident.

apprentice said:
There could have been a hairline crack there all along, it doesn't seem likely that a 'warm' phone on a 'cool' surface would cause it, there would need to be some more extremes of temperature I am certain, else this would be a commonly reported issue.
I wish you luck back at the retailer, I would definitely consider insurance and at least a minimal case to protect the back, there are some decent transparent ones that don't spoil the look too much
.
Sent from my SM-G928F using Tapatalk
Click to expand...
Click to collapse
Hairline might Be possible, i certainly didn't notice it. But how do you explain the crushing of the glass, that lasted for minutes? It wasn't a dry crack, it kept on cracking, I saw the splinters popping of even when I held the device in my hand. I really felt like it was being crushed. Also notice the edges of the glass, like there was a big pressure on it

ekerbuddyeker said:
Crack-Gate?
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app
Click to expand...
Click to collapse
Oh Lord have mercy! Here we go again, lets all panic and start some silly puerile post like that.
Oh, BTW if you place any phone in your back pocket and sit on it it will stand a very genuine chance of damage.
Lets keep things in perspective.
---------- Post added at 03:54 AM ---------- Previous post was at 03:43 AM ----------
glenner05 said:
Hairline might Be possible, i certainly didn't notice it. But how do you explain the crushing of the glass, that lasted for minutes? It wasn't a dry crack, it kept on cracking, I saw the splinters popping of even when I held the device in my hand. I really felt like it was being crushed. Also notice the edges of the glass, like there was a big pressure on it
Click to expand...
Click to collapse
Glass, all glass, is to a degree unpredictable. I have seen Navy war ship port holes 18" Diameter and 1" thick bounce off a concrete floor and not break. I have also seen the very same portholes be left overnight only to find one smashed to pieces with no apparent reason at all in the morning?
Same thing can happen with 50 grand watches, sapphire glass is second in hardness only to diamond yet tap it in the 'right spot' and bingo? Come to mention it same thing with uncut diamonds!
Problem here will be trying to convince the sales outlet that it may not be a customer error. Now that may take some doing.

Ryland Johnson said:
Oh Lord have mercy! Here we go again, lets all panic and start some silly puerile post like that.
Oh, BTW if you place any phone in your back pocket and sit on it it will stand a very genuine chance of damage.
Lets keep things in perspective.
---------- Post added at 03:54 AM ---------- Previous post was at 03:43 AM ----------
Glass, all glass, is to a degree unpredictable. I have seen Navy war ship port holes 18" Diameter and 1" thick bounce off a concrete floor and not break. I have also seen the very same portholes be left overnight only to find one smashed to pieces with no apparent reason at all in the morning?
Same thing can happen with 50 grand watches, sapphire glass is second in hardness only to diamond yet tap it in the 'right spot' and bingo? Come to mention it same thing with uncut diamonds!
Problem here will be trying to convince the sales outlet that it may not be a customer error. Now that may take some doing.
Click to expand...
Click to collapse
Yup! Pretty much what I was thinking. Glass is a very temperamental material and I think this guy was just unlucky. Mobile phone insurance is essential.
.

Same here! D:
glenner05 said:
Got My new edge+ yesterday. I was happy as a child playing with it all day. In the evening I was ready to go to sleep, the edge was a bit warm of using it, not hot but just warm. Didn't play games or so, just usual apps installing, browsing, YouTube, etc... I wanted to check something on my surface pro which was on the kitchen table. I layed my edge next to it on the table on its glass back, no cover. While I was busy on my surface I heard strange noises, like things cracking. At first I couldn't see where it came from, It lasted several minutes. After I was done I took my phone to put it on the charger and I felt something strange on the back. DAMN, the entire back cover was cracked, not just a bit but scattered! Just like that! I went crazy, really. It seems that the metal band just crashed the glass back cover. I suspect the the colder surface of the kitchen table shrinked the warm metal band of the edge and so crushing the glass somehow.... How on earth am I going to explain this in the store where I bought it? They will say I dropped it, but I didn't for sure. You can't see any dent or scratch proving that. I will see how it goes tomorrow, will keep you posted. I'll make some pictures as well and post them here. This Is clearly a manufacturers faulty construction. So beware of warm devices on a colder surface!!
Same thing happened to me! But on the front of my screen ;-; I didn't drop it ever and just sent it in to Samsung 2 days ago for a warranty check. It's been delivered to UPS but haven't been given any feedback yet from Samsung. I hope mine gets fixed or I will be pissed!
Click to expand...
Click to collapse

will I have front glass crack anyone knows where I can find front screen glass
thanks
Sent from my SM-G928C using XDA Premium HD app

As a suggestion, could it be a faulty battery? My previous iphone 4s had the same problem, the old battery started to expand and caused the back glass to crack.
Hope you they replace it for you mate

When people replace the screens they heat the glass back of the phone up to a pretty high level just to pull it off. I would say something other than heat caused the issue.

How did that happen??????!!!

wha? you are really??

glenner05 said:
Got My new edge+ yesterday. I was happy as a child playing with it all day. In the evening I was ready to go to sleep, the edge was a bit warm of using it, not hot but just warm. Didn't play games or so, just usual apps installing, browsing, YouTube, etc... I wanted to check something on my surface pro which was on the kitchen table. I layed my edge next to it on the table on its glass back, no cover. While I was busy on my surface I heard strange noises, like things cracking. At first I couldn't see where it came from, It lasted several minutes. After I was done I took my phone to put it on the charger and I felt something strange on the back. DAMN, the entire back cover was cracked, not just a bit but scattered! Just like that! I went crazy, really. It seems that the metal band just crashed the glass back cover. I suspect the the colder surface of the kitchen table shrinked the warm metal band of the edge and so crushing the glass somehow.... How on earth am I going to explain this in the store where I bought it? They will say I dropped it, but I didn't for sure. You can't see any dent or scratch proving that. I will see how it goes tomorrow, will keep you posted. I'll make some pictures as well and post them here. This Is clearly a manufacturers faulty construction. So beware of warm devices on a colder surface!!
Sorry don't exactly know how to get a decent picture here
https://onedrive.live.com/redir?resid=7CFAA8732C1346BB!40734&authkey=!ADMWDbLtPQb7xDI&v=3&ithint=photo%2cjpg
Click to expand...
Click to collapse
next time, don't use any phone without a cover + screen protector. nuff said. You buy a high end $800 USD device and risk it like that, that's expected

berryracer said:
next time, don't use any phone without a cover + screen protector. nuff said. You buy a high end $800 USD device and risk it like that, that's expected
Click to expand...
Click to collapse
Risk it like what? Putting on a table? Did you even read how his phone glass cracked?
Wysłane z mojego SM-G928F przy użyciu Tapatalka

berryracer said:
next time, don't use any phone without a cover + screen protector. nuff said. You buy a high end $800 USD device and risk it like that, that's expected
Click to expand...
Click to collapse
More to the point, why do you buy a lovely looking shiny brand new phone then proceed to double the thickness, double the weight and make it look absolutely hideous?
I don't see why people do it - It's a phone - Use it, it WILL get scratches and it WILL get the odd knock if you're not careful. I always use mine naked and if you're careful and just use it normally you'll only ever pick up one or two scratches that you have to look in sunlight to see, over the two years of the contract.

Please check your phone for this build quality issue. See picture and details.

With your phone on a white webpage in a dark room, and with the brightness turned up fully....Look directly at the side of the phone above the volume buttons and along the length of the webpage on the screen....Do you see a small gap with light coming through below the black paint on the glass and the metal? See pic.
This is not a reflection due to the curved glass, and it is not a simple build quality issue due to black painted area not going down far enough.
Mine is an actual gap that I can stick a corner of a piece of paper into quite far. It also disappears when I press down on that side of the screen.
My wife got the same phone at the same time, and hers is the same!
Who else has this issue?

I have this issue. It makes the phone look absolutely disgusting. I actually thought it was a glass reflection thing though so it hasnt bothered me until now.
I noticed a huge increase in dirt/grime throughout the edge areas lately.. How does sending the phone back work? I'm unable to drive anywhere near the only Samsung store (in TO -_-)
Add a poll to this thread!!
P.S. Like OP says... You should be in a dark room with the screen at max brightness to CLEARLY see this. It really shows when im watching movies at night -_-

Yep....i saw some specs of dust in there as well. I wonder if this means the phone itself is no longer resistant to water and dust?
Damn. I will likely be taking both of mine back to Best Buy tomorrow.

cmilviper said:
Yep....i saw some specs of dust in there as well. I wonder if this means the phone itself is no longer resistant to water and dust?
Damn. I will likely be taking both of mine back to Best Buy tomorrow.
Click to expand...
Click to collapse
Yea I thought that as well and it scared the **** out of me. If I stick a piece of paper in the gaps, I can actually feel the rubber adhesive coating thats about 5mm in.. If you think about it... Thats a HUGE gap. HUUGE. And thats completely all around the edges.. Its even worse at the corners.
If you look at pictures of the S7 Edge screen at night, you will NOT see any of this. This is absolutely a defect.

I agree!
I may try to tape it off, and smear some black silicone in the side gaps, clean it up, and see if I can be happy with it.......otherewise they are going back.
Oh and I heard this is mainly only affecting black Note 7's?

cmilviper said:
I agree!
I may try to tape it off, and smear some black silicone in the side gaps, clean it up, and see if I can be happy with it.......otherewise they are going back.
Oh and I heard this is mainly only affecting black Note 7's?
Click to expand...
Click to collapse
Idk. After looking it up, I noticed that the black S7 Edge wasnt having this issue, so either this is a defect, or a horrible, horrible design flaw.
Pics of the black S7E with mid brightness:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
---------- Post added at 07:52 AM ---------- Previous post was at 07:39 AM ----------
Here are a few pics of the light bleeding on my Note 7:
THIS IS THE LIGHT BLEEDING, ITS NOT THE METAL REFLECTION.
Heres a picture of the top and bottom edges (screen on but blocked with cards so you can actually see the light bleeding due to the gaps):

I think everyone has this issue. Maybe only about painting job not cover all of the edges.
But I don't think it will make the phone lose water resistant

thanhhungtn1 said:
I think everyone has this issue. Maybe only about painting job not cover all of the edges.
But I don't think it will make the phone lose water resistant
Click to expand...
Click to collapse
This has never happened on any other phone I have had. Keep in mind this happens on the top and bottom.. Which means it is nut a curved screen related issue. This is a gap issue that causes the edge of the glass panel to be exposed that creates travelling light to bleed out of the edges.

imatts said:
This has never happened on any other phone I have had. Keep in mind this happens on the top and bottom.. Which means it is nut a curved screen related issue. This is a gap issue that causes the edge of the glass panel to be exposed that creates travelling light to bleed out of the edges.
Click to expand...
Click to collapse
Yes, I know. Every note7 has that issue. It's just the painting job problem. Normally the painting must cover all of the edges to not allow the lights from the back lid come out.
Mine have this issue too but still can swim under water.

thanhhungtn1 said:
Yes, I know. Every note7 has that issue. It's just the painting job problem. Normally the painting must cover all of the edges to not allow the lights from the back lid come out.
Mine have this issue too but still can swim under water.
Click to expand...
Click to collapse
Being afraid of the phone not having proper IP rating is one thing, but what bugs me the most is how it makes a $1,200 phone feel like a $200 phone.

imatts said:
Being afraid of the phone not having proper IP rating is one thing, but what bugs me the most is how it makes a $1,200 phone feel like a $200 phone.
Click to expand...
Click to collapse
yes. it's a little bit annoying when in the dark room.
But it doesn't bother me at all when in the bright room and under sunshine. Actually I use S-cover so most of the time I didn't notice it lol.
Samsung better has an announcement for this.

I can confirm I have the same issue, but only on the S pen side; didn't notice any gaps with the other 3 sides so certainly seems like a defect.

I have a uniform space all around the device between the glass and the inner metal frame. The space is enough for a piece of paper to be slid in. I would suspect, I don't know, that bonding metal to glass needs some form of expansion gap due to heat?
I have just looked at my Samsung galaxy S6 Edge+ and this has no such space BUT this does not mean that the S6 Edge doesn't have an expansion gap. Such expansion factors can be achieved in different ways.
I doubt dust will enter between that space and get in-between the glass and screen?
I will go to the store today and speak with the manager and request he contact Samsung regarding this matter. I will also call Samsung myself latter in the day.
It would indeed be a major blunder IF this was a design or manufacturing fault on the part of Samsung. At present I cant really see the quality control being so poor, not as all phones appear to have this space no matter what continent we live on? The sheer scale, if this is a problem, would be hyper damaging to not only the reputation of Samsung but also its finances.
I also have a gut feeling that trying to receive an honest sensible response from Samsung is going to be a problem, still I shall be discussing this with the store manager so IF, in the future, this is a genuine problem, he will respond accordingly.
I could do without this at present. Still has to be sorted.
Thanks to the OP for having the eyes of a hawk and giving us the heads up. I SUGGEST THIS THREAD BE PINNED.
Ryland

I have contacted Samsung mobile technical and they said they would call me back. Hmmm, didn't say what year though.
I shall visit the retailer very shortly.
I must add I have visited the Samsung site and the photo's of the note 7 clearly show a space between the glass and the metal frame?
Ryland

Ryland Johnson said:
SUGGEST THIS THREAD BE PINNED.
Ryland
Click to expand...
Click to collapse
I suggest binned instead of pinned
Reason being is that I don't want to now make the screen full white brightness and look at the sides in the dark, just in case I spot something that will then make me constantly obsess about it
Sent from my SM-N930F using Tapatalk

There is a little gap in all of the units I have seen, its a fair assumption that its that gap that creates this light leak.

EarlZ said:
There is a little gap in all of the units I have seen, its a fair assumption that its that gap that creates this light leak.
Click to expand...
Click to collapse
So they should be painting/coating these edges in order to stop this from happening. Should have been like this to begin with -_-
I havent had improper light leaks since 2010 lol

Seems OK on my coral blue, I'll try in darker room later

cmilviper said:
With your phone on a white webpage in a dark room, and with the brightness turned up fully
Click to expand...
Click to collapse
How often do you stare at the side of your phone at 100% brightness in a dark room? This reminds of a thread in the GT-i9100 forum where people saw gray blotches on the display if it was at 10% brightness while displaying a gray background in a dark room. Since I never do either of those two things put me on the not concerned list. And I know, a gazillion dollar device should be "perfect."

tonymy01 said:
I suggest binned instead of pinned
Reason being is that I don't want to now make the screen full white brightness and look at the sides in the dark, just in case I spot something that will then make me constantly obsess about it
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
Oh brother how I hear you :highfive:
The LAST thing I want or need is a performance with my Note 7 however....I vividly recall owning the Asus Transfomer Prime tablet with key board some years ago. I am a long term fan of Asus products. Wow did they drop the ball with the Prime. Problem was/is the casing was all metal so the GPS didn't work at all and the net signal strength was near zero too. This was THE cutting edge tablet of its time and also the most expensive and very hard to find one.
The end result from Asus after petitions and court cases was to place a sticker on the boxes saying the device had no GPS? What they did about the other issues I dont know, mine went back! Point is big brand names DO make some truly awful blunders.
A blunder in itself is not the problem its getting brands like Asus, Sony Samsung etc to acknowledge such a blooper has been made. This is why I am taking this thread with caution but also treating the matter seriously.
Until I had read this thread I had not noticed any such phenomena as my mobile is in a flip case.
When the OP said he could slip paper into the gap that concerned me and still does until I can be assured that this is not a design problem.
I totally agree we must not be OCD but a cautious responsible investigation is not going to harm us. :highfive:
Better to be safe than sorry and find after 14 days one is stuck with a mobile with a possible problem.
Ryland
---------- Post added at 01:26 PM ---------- Previous post was at 01:19 PM ----------
BarryH_GEG said:
How often do you stare at the side of your phone at 100% brightness in a dark room? This reminds of a thread in the GT-i9100 forum where people saw gray blotches on the display if it was at 10% brightness while displaying a gray background in a dark room. Since I never do either of those two things put me on the not concerned list. And I know, a gazillion dollar device should be "perfect."
Click to expand...
Click to collapse
I respect your posts and enjoy reading them.
Provided this 'gap' does not affect the devices water-dust resistance I am also satisfied.
I am not given to flights of fancy nor do I panic about such material things. I do desire to ensure my investment is taken care of though and a little careful research with caution can but be a good thing. After all if there is a blunder we will all benefit from the OP's post. :fingers-crossed:
I will keep a million miles away from turning this gap into a 'bendgate'. Such matters also peeve me.
I can slide a piece of paper in-between my screen and the body. I cannot do this on my Edge S6+. Its needs sorting.
Ryland

SHFresh InvisShield Dome Glass

I’ve got a full SGFresh InvisShield Dome Glass Kit with extra loca and UV light. I’ll literally give it to you I just don’t want to pay for shipping.
Anyone who wants it let me .
Mods, this isn’t a sale post. Literally giving this away to whoever wants it first and will cover the cost of having it shipped to them.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my iPhone using Tapatalk

Where are you located?
If in the USA I'll take it. Pending shipping cost

Screen protector has been spoken for
Sent from my p3xl

Pure+ said:
Screen protector has been spoken for
Sent from my p3xl
Click to expand...
Click to collapse
If it doesn't go through, I'm in, just PM me. Why don't you want it? Just curious.

Pictures
Can you post pictures with the screen protector. They any good
Pure+ said:
Screen protector has been spoken for
Sent from my p3xl
Click to expand...
Click to collapse

They're on sale for 50% of right now. I might get one for my pixel 3 instead of waiting for Whitestone Dome

PuffDaddy_d said:
They're on sale for 50% of right now. I might get one for my pixel 3 instead of waiting for Whitestone Dome
Click to expand...
Click to collapse
I was impressed w/ it on my wife's v30... no halo or anything. I think I will pick one up for my 3 xl as well

PuffDaddy_d said:
They're on sale for 50% of right now. I might get one for my pixel 3 instead of waiting for Whitestone Dome
Click to expand...
Click to collapse
on amazon? i wanna pick another one up for the regular 3

masri1987 said:
on amazon? i wanna pick another one up for the regular 3
Click to expand...
Click to collapse
Directly from the manufacturer website

For those asking: I didn't need/want it because I put a ceramic coating on my phone. Don't have any idea what it looks like as I never even bothered to open it. I've seen good able bad reviews but that's the case with most products so it's hard to speak to the quality. For the price it seemed like a good deal and someone certainly got a good deal on it having to only pay shipping.
Sent from my p3xl

Pure+ said:
For those asking: I didn't need/want it because I put a ceramic coating on my phone. Don't have any idea what it looks like as I never even bothered to open it. I've seen good able bad reviews but that's the case with most products so it's hard to speak to the quality. For the price it seemed like a good deal and someone certainly got a good deal on it having to only pay shipping.
Sent from my p3xl
Click to expand...
Click to collapse
Can you elaborate on the ceramic coating?

Pure+ said:
For those asking: I didn't need/want it because I put a ceramic coating on my phone. Don't have any idea what it looks like as I never even bothered to open it. I've seen good able bad reviews but that's the case with most products so it's hard to speak to the quality. For the price it seemed like a good deal and someone certainly got a good deal on it having to only pay shipping.
Sent from my p3xl
Click to expand...
Click to collapse
I would also like to know more about the ceramic coating

Pure+ said:
For those asking: I didn't need/want it because I put a ceramic coating on my phone. Don't have any idea what it looks like as I never even bothered to open it. I've seen good able bad reviews but that's the case with most products so it's hard to speak to the quality. For the price it seemed like a good deal and someone certainly got a good deal on it having to only pay shipping.
Sent from my p3xl
Click to expand...
Click to collapse
Quality is pretty solid. It covers the entire face of the phone (including the notch) with cutouts for both speakers and the proximity sensor (glass covers both selfie cameras). Does not have an alignment kit like Whitestone so definitely take your time applying it. The only nag I have about it is that it has a dot matrix for some reason...almost like it was supposed to be an edge adhesive screen protector but they decided not to put adhesive on it and just sell it with LOCA. Also worth noting, their "oleophobic nano coating" wipe will leave the glass looking a little hazy after you wipe it on. Be sure to buff/polish it after to make it smooth and shiny again. Personally, the dot matrix bugs me enough (more apparent when the screen is white) to be getting Whitestone Dome when/if it comes out for our phone. Otherwise, the most solid TGSP I've tried for the Pixel 3 XL

JeromeLeung said:
Quality is pretty solid. It covers the entire face of the phone (including the notch) with cutouts for both speakers and the proximity sensor (glass covers both selfie cameras). Does not have an alignment kit like Whitestone so definitely take your time applying it. The only nag I have about it is that it has a dot matrix for some reason...almost like it was supposed to be an edge adhesive screen protector but they decided not to put adhesive on it and just sell it with LOCA. Also worth noting, their "oleophobic nano coating" wipe will leave the glass looking a little hazy after you wipe it on. Be sure to buff/polish it after to make it smooth and shiny again. Personally, the dot matrix bugs me enough (more apparent when the screen is white) to be getting Whitestone Dome when/if it comes out for our phone. Otherwise, the most solid TGSP I've tried for the Pixel 3 XL
Click to expand...
Click to collapse
Thank you so much for this review. The dot matrix is an absolute deal breaker for me. I tried to use a screen protector with a dot matrix before and just couldn't un-see all of those dots!

PuffDaddy_d said:
Thank you so much for this review. The dot matrix is an absolute deal breaker for me. I tried to use a screen protector with a dot matrix before and just couldn't un-see all of those dots!
Click to expand...
Click to collapse
Once the loca is applied you barely notice it. But when the screen turns all white it almost looks like there's glitter on the screen. You really kind of have to look for it. My guess is that it's similar to how loca is really good at hiding existing scratches and scuffs that your screen may already have. Wish I had another phone to snap a picture of it...
Sent from my Pixel 3 XL using XDA Labs

kos26 said:
Can you elaborate on the ceramic coating?
Click to expand...
Click to collapse
kellybrf said:
I would also like to know more about the ceramic coating
Click to expand...
Click to collapse
Sorry guys, I've been so swamped recently I forgot xda existed. Basically it's a product commonly used to protected the paint on cars. I used to be in the detail industry and learned all the ins and the outs of the process and after struggling with all the rather poor screen protectors available for our phone figured I might as well not use one at all.
So here goes...
Essentially ceramic coating is a process in which a liquid topical solution is applied to the intended surface and transfers a coating at the nanometer level to said surface. The liquid solution "flashes" over in roughly 1 minute but also as quickly as 10 to 15 seconds. At that point the coating is buffed with a microfiber which picks up all the excess solution and leaves behind a 100% invisible coating. I mean it's literally as if nothing is there, however I can assure you that there is. Anyway at that point your pretty much finished, however it will continue to cure over the next 24 to 72 hours. In my case I simply let my pixel set for 3 days as I don't use it daily. After that you have about the absolute toughest coating possible on your screen short of having a tgsp installed. I think I did this about 2 to 3 weeks ago now and with near daily use it's still help up perfectly. Haven't gotten a single microscratch or microswirling on my phone and the screen is still glassy smooth and fingers glide with extreme ease along the surface of my phone. I'm honestly stunned with how well it's worked. I know it's a game changer when applied to car paint but I didn't have particularly high expectations for my phone. I'll probably continue this with all future devices as well, no point to get a tgsp at this point
Sent from my p3xl

Pure+ said:
Sorry guys, I've been so swamped recently I forgot xda existed. Basically it's a product commonly used to protected the paint on cars. I used to be in the detail industry and learned all the ins and the outs of the process and after struggling with all the rather poor screen protectors available for our phone figured I might as well not use one at all.
So here goes...
Essentially ceramic coating is a process in which a liquid topical solution is applied to the intended surface and transfers a coating at the nanometer level to said surface. The liquid solution "flashes" over in roughly 1 minute but also as quickly as 10 to 15 seconds. At that point the coating is buffed with a microfiber which picks up all the excess solution and leaves behind a 100% invisible coating. I mean it's literally as if nothing is there, however I can assure you that there is. Anyway at that point your pretty much finished, however it will continue to cure over the next 24 to 72 hours. In my case I simply let my pixel set for 3 days as I don't use it daily. After that you have about the absolute toughest coating possible on your screen short of having a tgsp installed. I think I did this about 2 to 3 weeks ago now and with near daily use it's still help up perfectly. Haven't gotten a single microscratch or microswirling on my phone and the screen is still glassy smooth and fingers glide with extreme ease along the surface of my phone. I'm honestly stunned with how well it's worked. I know it's a game changer when applied to car paint but I didn't have particularly high expectations for my phone. I'll probably continue this with all future devices as well, no point to get a tgsp at this point
Sent from my p3xl
Click to expand...
Click to collapse
thanks, where would one go about getting this done?

Pure+ said:
Sorry guys, I've been so swamped recently I forgot xda existed. Basically it's a product commonly used to protected the paint on cars. I used to be in the detail industry and learned all the ins and the outs of the process and after struggling with all the rather poor screen protectors available for our phone figured I might as well not use one at all.
So here goes...
Essentially ceramic coating is a process in which a liquid topical solution is applied to the intended surface and transfers a coating at the nanometer level to said surface. The liquid solution "flashes" over in roughly 1 minute but also as quickly as 10 to 15 seconds. At that point the coating is buffed with a microfiber which picks up all the excess solution and leaves behind a 100% invisible coating. I mean it's literally as if nothing is there, however I can assure you that there is. Anyway at that point your pretty much finished, however it will continue to cure over the next 24 to 72 hours. In my case I simply let my pixel set for 3 days as I don't use it daily. After that you have about the absolute toughest coating possible on your screen short of having a tgsp installed. I think I did this about 2 to 3 weeks ago now and with near daily use it's still help up perfectly. Haven't gotten a single microscratch or microswirling on my phone and the screen is still glassy smooth and fingers glide with extreme ease along the surface of my phone. I'm honestly stunned with how well it's worked. I know it's a game changer when applied to car paint but I didn't have particularly high expectations for my phone. I'll probably continue this with all future devices as well, no point to get a tgsp at this point
Sent from my p3xl
Click to expand...
Click to collapse
Thanks! So if/when it does get scratched, how would you remove and reapply?

in_dmand said:
Thanks! So if/when it does get scratched, how would you remove and reapply?
Click to expand...
Click to collapse
Would be pretty hard to scratch as it is a 8 on the mohs scale of hardness. It essentially is as tough as Sapphire! I have a zodiac watch that's 10+ years old now and I've taken it with me to many places and it's been roughed up some and the glass is still pristine not a single mark on it. My main concern is would it wear off over time, if that is the case you would need to know when to reapply. Edit: found info on a website "A Ceramic Coating is not a substitute for Paint Protection Film, which provides a more comprehensive for of defensive. Rather, it is a premium wax alternative. A Ceramic Coating creates a permanent or semi-permanent bond with a vehicle’s paint, meaning that it does not wash away or break down and does not require repeated application every few months."

in_dmand said:
Thanks! So if/when it does get scratched, how would you remove and reapply?
Click to expand...
Click to collapse
If it somehow managed to get scratched it'll just be scratched. Not much to be done about it. However you can reapply any time. I have a coating rated for 5 years on a car, and that's something being exposed to constant uv from the sun and all the elements of weather. I expect that I'll never have to reapply to my phone.
kellybrf said:
thanks, where would one go about getting this done?
Click to expand...
Click to collapse
Call some high end car detailers and ask around.
zetsumeikuro said:
Would be pretty hard to scratch as it is a 8 on the mohs scale of hardness. It essentially is as tough as Sapphire! I have a zodiac watch that's 10+ years old now and I've taken it with me to many places and it's been roughed up some and the glass is still pristine not a single mark on it. My main concern is would it wear off over time, if that is the case you would need to know when to reapply. Edit: found info on a website "A Ceramic Coating is not a substitute for Paint Protection Film, which provides a more comprehensive for of defensive. Rather, it is a premium wax alternative. A Ceramic Coating creates a permanent or semi-permanent bond with a vehicle’s paint, meaning that it does not wash away or break down and does not require repeated application every few months."
Click to expand...
Click to collapse
It's extremely hard to scratch. I've taken knives to coated paint before and couldn't get a mark on it
Sent from my p3xl