Hi I bought a sony xperia z1 compact about 3 weeks ago, installed apps (whatsapp, facebook, etc... nothing out of the ordinary) and the next day the touchscreen right after i pressed the on button started flickering as if i was touching it and didnt respond to my touch, the problems was easily solver by turning off the screen and turning it on again (not the phone, just the screen) but it repeated several times and just at the beginning with the screensaver. I tried erasing apps but nothing. I changed the phone and got a new one today, this time i only installed whatsapp and outlook and the exact problem appeared!! I uninstalled outlook the problem persisted. I have no idea what to do, i did a system restore and im waiting to see it if fails again.
Any ideas o what it may be or any suggestions???? i dont know i i should ask for a new one (i{m afraid the same thing will happen again) or take it to sony.
Please help!!!!!
Here is a video o the problem:
drive.google.com/file/d/0B6KCEamysGoGM0VCOFdtOU1kTDQ/edit?usp=sharing
Thanks in advance.
The similar problem I have faced in my canvas 3d. It means ur touch screen started to nalfunction and the problem will increase over time.. use ur warranty to get it replaced..
but
coolkoushik07 said:
The similar problem I have faced in my canvas 3d. It means ur touch screen started to nalfunction and the problem will increase over time.. use ur warranty to get it replaced..
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but this i the second sony xperia z1 compact I'll be replacing.... with just a day of use.... so both of them are faulty? or is it too much of a coincidence????
I'm desperate!!!!!
astridws said:
but this i the second sony xperia z1 compact I'll be replacing.... with just a day of use.... so both of them are faulty? or is it too much of a coincidence????
I'm desperate!!!!!
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I dont have this prob in my z1c so it is not normal.. may be u r getting a faulty phone from a defective batch.. before buying z1c, I bought galaxy s4 and i replaced the phone 4times and every time i got display issue.. so get ur phone replaced again and again untill the problem solves..
Related
Hi Folks,
My 1 Month old Samsung Galaxy Note 2 is behaving strangely ,the Screen fails to respond to Hand swipes or touch ,the only possible way is to use stylus which comes along the phone .
i had this issue few 2 weeks back (approx screen was forzen for 3-4 hrs ) and after a while i was able to use it normally ,not sure why ?
but today ,the same issue and its not responding at all ,what might be the reason ? have any of you folks experienced such issues ??
please help !!!
GSN2DARS said:
Hi Folks,
My 1 Month old Samsung Galaxy Note 2 is behaving strangely ,the Screen fails to respond to Hand swipes or touch ,the only possible way is to use stylus which comes along the phone .
i had this issue few 2 weeks back (approx screen was forzen for 3-4 hrs ) and after a while i was able to use it normally ,not sure why ?
but today ,the same issue and its not responding at all ,what might be the reason ? have any of you folks experienced such issues ??
please help !!!
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Click to collapse
Reboot the phone if that happens , if the problem persists do a data/factory reset or reflash the rom with Odin. Never heard of this issue before.
gee2012 said:
Reboot the phone if that happens , if the problem persists do a data/factory reset or reflash the rom with Odin. Never heard of this issue before.
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hi i have tried doing the following :
1-reboot
2-hard reset.
3-battery removed and re-inserted ,reboot
what could be the reason ?? could this be a water loggin issue (but my phone was never exposed to any rain/water flow /spillage ) ???
If the stylus is still working ok, I'd say the issue is likely a faulty capacitive touchscreen, and as such, a hardware issue.
The S-Pen uses a Wacom digitiser separate to the touchscreen.
Regards,
Dave
Sent from my GT-N7100 using Tapatalk 2
foxmeister said:
If the stylus is still working ok, I'd say the issue is likely a faulty capacitive touchscreen, and as such, a hardware issue.
The S-Pen uses a Wacom digitiser separate to the touchscreen.
Regards,
Dave
Sent from my GT-N7100 using Tapatalk 2
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Click to collapse
Thanks Dave ,I guess ur right ,will take the phone to nearest service center will ask for a replacement .
So i have a big problem with my xperia arc s. after i bought it from ebay i flashed it with ultimate hd 3.02 .. and then i flashed lupus v10 kernel .. everything was ok but after sometime it started showing problems it started to freeze all of a sudden and then it used to shutdown by it self and when i try to turn it on nothing will happen . and after some indefinite time it will turn on again . after some days it turned off and never turned on , no matter how much i tried . so i went to the sony care center they said mother board is dead. so i was totally hopeless but after 2 months .. i was just curious and i tried to charge the mobile and surprisingly the green light turned on which meant it was getting charged which never happened before .. i pressed the switch and it turned on . it worked totally fine for around 2 hours and then it froze again and it wont turn on any more . so i just cant figure out whats wrong with the phone.. PLZ help.. any help is appreciated ..thanks
Did you try to restore stock firmware at any point? Either with Flashtool or PC Companion or EMMA?
Someguyfromhell said:
Did you try to restore stock firmware at any point? Either with Flashtool or PC Companion or EMMA?
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i could not . because once i shutdown the phone for anything , it wont turn on instantly so it was really difficult to get it in fastboot mode.. and now its just like dead no light nothing ..
Thanks for the reply kanaksharma .. i will contact u as soon as i get back to home .. which might take a few days ... at least i hv some hope now
If the Sony centre said the motherboard had problems, I'm not sure you will be able to repair it completely without sending it to repair for a new motherboard.
Brambleclaw said:
If the Sony centre said the motherboard had problems, I'm not sure you will be able to repair it completely without sending it to repair for a new motherboard.
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yeah i know but there is no harm in trying ..
This is exactly the same issue I had. I solved it by replacing the mainboard / motherboard. Read my thread about it here:
http://forum.xda-developers.com/showthread.php?t=2462281
The only way to fix this is by replacing the mainboard / motherboard.
Sent from my Xperia Arc S using Tapatalk
Hello guys, I need your help.
Today, out of the blue, my wife's ION (lt28at) touchscreen stopped responding. The phone boots just fine (perhaps a bit slower than before, but that's my appreciation), messages are received, apps update automatically, but it doesn't respond to touch. How could it happened? we were just arriving home from a running workout, we were sitting on the porch and the phone rebooted on its own, after that it stopped responding to touch.
Now I've got a very sad wife, very little chance of getting a new device (the market in Venezuela is very restricted and limitative), and no clue as to how to fix it.
Please if any of you can help me here, it will be most appreciated.
Edit: Forgot to mention. the device has its bootloader locked. Firmware updated to ICS 6.1.C.1.111. Rooted (probably about 9 months ago).
rupalazzi said:
Hello guys, I need your help.
Today, out of the blue, my wife's ION (lt28at) touchscreen stopped responding. The phone boots just fine (perhaps a bit slower than before, but that's my appreciation), messages are received, apps update automatically, but it doesn't respond to touch. How could it happened? we were just arriving home from a running workout, we were sitting on the porch and the phone rebooted on its own, after that it stopped responding to touch.
Now I've got a very sad wife, very little chance of getting a new device (the market in Venezuela is very restricted and limitative), and no clue as to how to fix it.
Please if any of you can help me here, it will be most appreciated.
Edit: Forgot to mention. the device has its bootloader locked. Firmware updated to ICS 6.1.C.1.111. Rooted (probably about 9 months ago).
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Try taking a backup of data and re installing the software using Sony PC Companion.
Sorry for the lack of response. As suggested I tried to repair the firmware via Sony PC Companion. No success there. Looks like somehow its some piece of hardware malfuctioning.
I'm going to try to open the device and see if something is out of place. I'll post what happens then.
my device -->>Xperia S
same thing happen with me after shutdown when i turned it on back(pressing power to ON)
the phone was slow and after 1 or 5 min touch screen not responding...
so i tried switching off but touch screen was not working so i opened by phone backpanel with screwdriver
after that i took out the battery and placed it back.
then again i turned it on after that everything was fine my touchscreen was working good..
i dont know its was my luck or something ..
PLZ dont open your phone if you dont Know..!!!
hey to all
one problem with friends Xperia M (c1905). The phone works, receiving mails, sms, calls everything but the screen don't works. it acutly response(sound) when you press with finger but nothings is showing on screen and no light.
If the screen is broken then can't response when you handling with finger.
Please help if anybody was having this problem and has resolved.
I do the master reset with sony pc suite, but still don't work.
Thenks
Well then, it seems like the display is broken. I suggest you to bring it back to the shop as we technically can't resolve it :c Sorry though, but hopefully the warranty should cover it as I assume the phone hasn't dropped and got damaged in any way. Good luck!
So, my screen cracked by itself but I didnt get it fixed on the warranty.
Anyway, I bought a new screen from ebay, seemed allright.
Got it yesterday. Took off the old cracked screen, maybe a bit hard cause now its super broken.
When I put the new one in the phone doesnt boot. Just shows the Sony logo then reboots in infinity.
I did PC Companion repair which didnt say anything special just that it got the work done. Still the same problem.
Did the Sony Emma program which should flash the phone the offical way, right? No problem according to the program but when I try to start the phone the same problem.
Tried flashtool and flashed the phone with official..hmm ftf file. Still the same problem.
If I connect the old, very broken, screen the screen lights up all the time on the back side of the screen (the screen doesnt show anything on front side since its really broken) but dont know really if it kind of works.
So, did I screw up the phone when I took the screen off and broke something or could a faulty screen (the new one) actually be what causes the boot loop? That seems weird to me but i gotta ask. If the phone was really dead Emma or flashtool would say so right?
Any thoughts?
Thanks
Some new information. With the old broken screen I can connect the phone to the computer and the phone pops up in explorer. Which it doesnt with the new screen. Bloody what,
bunke84 said:
Some new information. With the old broken screen I can connect the phone to the computer and the phone pops up in explorer. Which it doesnt with the new screen. Bloody what,
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Is the "new" display unit original from Sony or a chinese replicat?
If not original, i think it is a hardware problem (chinese crap...)
moonryder said:
Is the "new" display unit original from Sony or a chinese replicat?
If not original, i think it is a hardware problem (chinese crap...)
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Click to collapse
Yes, its a chinese copy. So that is probably my problem.
But since it will take months to get a new one any other ideas would be very nice.
Its just weird to me how the screen causes reboots, but I guess thats it.
Hi, did you manage to get it working with an original screen?
I have the identical problem.
Same problem
I have the same problem has anyone resolved the issue
Thanks in advance