Is my M8 bricked? - One (M8) Q&A, Help & Troubleshooting

Ok folks, normally I figure these things out but this one has me a bit concerned.
I was in ViperROM HUB and installed a font package, it needed to restart in recovery to install, so I allowed it. I turned to my computer and when I next looked at my phone the screen is off and refuses to come on. When depress the power button I get a vibration feedback but the screen won't come on. I tried VOL DOWN and POWER but nothing is happening. Im gonna let the battery run dead and see if that will resolve it.
Has anyone encountered anything like this before?

3NE said:
Ok folks, normally I figure these things out but this one has me a bit concerned.
I was in ViperROM HUB and installed a font package, it needed to restart in recovery to install, so I allowed it. I turned to my computer and when I next looked at my phone the screen is off and refuses to come on. When depress the power button I get a vibration feedback but the screen won't come on. I tried VOL DOWN and POWER but nothing is happening. Im gonna let the battery run dead and see if that will resolve it.
Has anyone encountered anything like this before?
Click to expand...
Click to collapse
Hey!
I dont think its bricked.
Ghost helped me out with my problem, see below solution.
Try holding POWER + VOLUME UP for 20 seconds and it should restart.
However my case was different I was stuck in HTC logo screen and no way to restart.

On the M8 it is Power and Vol Up to perform a "battery pull".
Sent from my HTC One_M8 using XDA Premium 4 mobile app

Thanks grega_slo and gaiden0000 for the quick response and spot on advice.
I did that before but it didn't work, it works now…guess I didn't hold VOL UP long enough.

Yeah I didn`t know about VOLUP either
It scared the crap out of me when I S-OFFed the device and was stuck haha

grega_slo said:
Yeah I didn`t know about VOLUP either
It scared the crap out of me when I S-OFFed the device and was stuck haha
Click to expand...
Click to collapse
having the same problem. flashed cyanogen nightly and when it rebooted got to the splash and then black. nothing. none of the above methods seems to bring it back. I can hold the power and vol up and get the splash to reappear but still goes to black. any thoughts of have I really bricked this phone?

cquinn said:
having the same problem. flashed cyanogen nightly and when it rebooted got to the splash and then black. nothing. none of the above methods seems to bring it back. I can hold the power and vol up and get the splash to reappear but still goes to black. any thoughts of have I really bricked this phone?
Click to expand...
Click to collapse
Fastboot clear cache and format eternal storage youll be good
Sent from my One M8 using XDA Premium HD app

cquinn said:
having the same problem. flashed cyanogen nightly and when it rebooted got to the splash and then black. nothing. none of the above methods seems to bring it back. I can hold the power and vol up and get the splash to reappear but still goes to black. any thoughts of have I really bricked this phone?
Click to expand...
Click to collapse
Put the usb cable in then press vol up and power until it restarts. As soon as you hear the ding on your pc press and hold vol down and power, you should then boot into hboot MENU.

pbedard said:
Fastboot clear cache and format eternal storage youll be good
Sent from my One M8 using XDA Premium HD app
Click to expand...
Click to collapse
when i use this either from fastboot or adb command prompt all I get is < waiting for device >
---------- Post added at 08:18 AM ---------- Previous post was at 08:10 AM ----------
ashyx said:
Put the usb cable in then press vol up and power until it restarts. As soon as you hear the ding on your pc press and hold vol down and power, you should then boot into hboot MENU.
Click to expand...
Click to collapse
never seem to hear a 'ding' or any other sound but no matter how I time it - power/vol up then power/vol down still results in htc splash then just black. Phone was quite warm (not quite hot) when I went to bed last night and this morning battery was at "0". When I first plugged it in and pushed the power button it alternated from the battery charging display to the TWRP locked screen but I couldn't seem to get it to stay on the TWRP screen no matter what I did. Now that I've used power/vol up I don't seem to get the battery or TWRP. just black or when trying power/vol up I get the splash. Power/vol down gives nothing - just black
EDIT: Just tried - let battery go dead. Plug in to computer hold power/vol down. Screen goes from battery icon to blank and back to battery icon.
EDIT: Pulled and reformatted sd card in Evo 4g LTE. Retried fastboot command still just shows "waiting for device". Even tried adb reboot bootloader and reply "device not found"

Could I use adb to reflash ruu? If so would the command be adb flash (filename)
Was beginning to lose hope of ever fixing this but a HUGE shout out to Simer03 who provided the critical piece of information - namely - add a ROM zip to your sd card. Hope nobody else ever has this problem but just in case
Post #4 here

Nothing is going to work unless you can either enter the boot loader or boot into the os.
You should still be able to access hboot unless that is corrupt. At the very least you need to hear the ding on your pc so you know the pc has recognized your device is connected.
Try again with vol up and power, hold until it reboots you should then hear that ding. If not check you have the necessary usb drivers installed on your pc or try a different usb cable.

Related

stuck on green htc logo with while background

This morning I tried to flash Blackout ICS Incredible. I am currently stuck on stuck green logo with white backgroud forever. I am using CWM touch recovery. I can not get to cwm, bootloader or Hboot menu. Only way i can reboot is to take out the battery. Once I put the battery in and let it boot, it goes back to logo screen and gets stuck. Then I took out the battery again and put it back it and press power button while pressing down vol- button, and it goes back to same logo screen and stuck. Again if i take out the battery and put it back it, and if I press the power button while pressing down the vol+ button, the phone vibrates 3 times and goes blank(dark) with battery indicator light blinking(i am not sure if that is battery light).
Any help would be appreciate. I am trying to connect to adb or fastboot, but it does not connect to the phone yet.
Pull the battery, wait five minutes.
Press and hold the volume down button, then press the power button. Don't let go. Wait.... wait, should go into recovery.
Full wipe.
Format data/factory reset.
Wipe dalvik
Format all partitions except sd card.
Restore a back up.
Then read how to get that rom working. Been posted too many times as for me to repeat it. Check the thread somewhere below yours, the title of the thread I believe is the same as the rom, answer is there.
Sent from a dream.
lopax53186 said:
This morning I tried to flash Blackout ICS Incredible. I am currently stuck on stuck green logo with white backgroud forever. I am using CWM touch recovery. I can not get to cwm, bootloader or Hboot menu. Only way i can reboot is to take out the battery. Once I put the battery in and let it boot, it goes back to logo screen and gets stuck. Then I took out the battery again and put it back it and press power button while pressing down vol- button, and it goes back to same logo screen and stuck. Again if i take out the battery and put it back it, and if I press the power button while pressing down the vol+ button, the phone vibrates 3 times and goes blank(dark) with battery indicator light blinking(i am not sure if that is battery light).
Any help would be appreciate. I am trying to connect to adb or fastboot, but it does not connect to the phone yet.
Click to expand...
Click to collapse
Just saw the HBoot screen but lost it. What I did was, took out the battery, sdcard, SIM. Replace the battery but not the cover of the battery. Then I hit power and volume(plus/minus) button, the HBoot menu came up, but because the batter cover was not placed, the menu was lost when I did not hold the phone tight, meaning batter got loose. Now I am trying to get back to HBoot menu again after replace battery and cover but to no avail. I still have sdcard, SIM out of the phone. I think there is some combination of keys you've to press coming out from cold boot vs. not. will keep on trying unless someone already knows.
lopax53186 said:
This morning I tried to flash Blackout ICS Incredible. I am currently stuck on stuck green logo with white backgroud forever. I am using CWM touch recovery. I can not get to cwm, bootloader or Hboot menu. Only way i can reboot is to take out the battery. Once I put the battery in and let it boot, it goes back to logo screen and gets stuck. Then I took out the battery again and put it back it and press power button while pressing down vol- button, and it goes back to same logo screen and stuck. Again if i take out the battery and put it back it, and if I press the power button while pressing down the vol+ button, the phone vibrates 3 times and goes blank(dark) with battery indicator light blinking(i am not sure if that is battery light).
Any help would be appreciate. I am trying to connect to adb or fastboot, but it does not connect to the phone yet.
Click to expand...
Click to collapse
That is common flashing that rom. Choose full wipe in aroma installer even if you did it manually. When the flash is done, don't choose to reboot with aroma installer...DO IT MANUALLY from recovery!!...that should solve it...:good:
The same happened to me and found that solution in their thread.
lopax53186 said:
This morning I tried to flash Blackout ICS Incredible. I am currently stuck on stuck green logo with white backgroud forever. I am using CWM touch recovery. I can not get to cwm, bootloader or Hboot menu. Only way i can reboot is to take out the battery. Once I put the battery in and let it boot, it goes back to logo screen and gets stuck. Then I took out the battery again and put it back it and press power button while pressing down vol- button, and it goes back to same logo screen and stuck. Again if i take out the battery and put it back it, and if I press the power button while pressing down the vol+ button, the phone vibrates 3 times and goes blank(dark) with battery indicator light blinking(i am not sure if that is battery light).
Any help would be appreciate. I am trying to connect to adb or fastboot, but it does not connect to the phone yet.
Click to expand...
Click to collapse
Teichopsia said:
Pull the battery, wait five minutes.
Press and hold the volume down button, then press the power button. Don't let go. Wait.... wait, should go into recovery.
Full wipe.
Format data/factory reset.
Wipe dalvik
Format all partitions except sd card.
Restore a back up.
Then read how to get that rom working. Been posted too many times as for me to repeat it. Check the thread somewhere below yours, the title of the thread I believe is the same as the rom, answer is there.
Sent from a dream.
Click to expand...
Click to collapse
yes thanks for the answers, will follow up on your suggestion. was not doing the 5 minutes battery thing. That was my problem and also i was trying power and vol+ button to get to HBoot menu rather vol- button. much kudos... to you
lopax53186 said:
yes thanks for the answers, will follow up on your suggestion. was not doing the 5 minutes battery thing. That was my problem and also i was trying power and vol+ button to get to HBoot menu rather vol- button. much kudos... to you
Click to expand...
Click to collapse
I was able to get to HBoot, choose recovery, came up with CWM touch, did the wipe data/app, delvic, cache, did format /data, /* all the mentioned other than /sdcard. Then went to install from sdcard and choose that Blackout rom. went through the installer but at the end chose not to reboot from the installer as suggested. Then came back to CWM touch menu and did the reboot from there. It stuck on that logo screen again for 5 minutes. Now again took out the battery for few minutes, and want to go back to HBoot, but could not. Do I have to take out SDCARD as well, Do not think so but not sure. And why do we have to take out battery for so long, any idea, taking battery out for a minute isn't enough?
5 minutes just in case.
You missed one step. Wipe from aroma as well.
Sent from a dream.
Teichopsia said:
5 minutes just in case.
You missed one step. Wipe from aroma as well.
Sent from a dream.
Click to expand...
Click to collapse
Sorry to mention that, yep did that(wipe from aroma which is set to default, did not change it there). still same problem. will keep trying.
it is just weird that i can not get to HBoot in the consistent basis.
lopax53186 said:
Sorry to mention that, yep did that(wipe from aroma which is set to default, did not change it there). still same problem. will keep trying.
it is just weird that i can not get to HBoot in the consistent basis.
Click to expand...
Click to collapse
Should work without battery pull as long as you power off. But when it doesn't, battery pull.
Just volume down, the power, both pressed till it turns on.
Oh, and fastboot unchecked
Edit: if it stll doesnt work, could be a bad download.
Sent from a dream.
Teichopsia said:
Should work without battery pull as long as you power off. But when it doesn't, battery pull.
Just volume down, the power, both pressed till it turns on.
Oh, and fastboot unchecked
Edit: if it stll doesnt work, could be a bad download.
Sent from a dream.
Click to expand...
Click to collapse
what u mean fastboot unchecked(from within the phone, if yes, remember i can not boot the phone)
yes it could be the bad download, once i can get to recovery i will restore my old cynongenmod 7 from CWM.
Thanks for ur help, i will definitely let you know if or when i succeed.
It was for future reference. Let us know.
Sent from a dream.
Was able to restore cm using recovery. Will try redownloding ROM again tonight and give a try
Sent from my Nexus 7 using xda app-developers app
So many responses from Teichopsia and not one "Thanks".
If that doesn't work this straight booted bricked phone when nothing else would. Took 2 months of searching but I got it working within 5 minutes. It's from a thunderbolt forum but I think the commands are the same except for the img name.http://androidforums.com/thunderbolt-all-things-root/480350-easier-way-flash-pg05img-files.htmli was stuck with hboot s-on, no recovery whatsoever, security warning, no sd card, NOTHING.
bogduke said:
So many responses from Teichopsia and not one "Thanks".
Click to expand...
Click to collapse
Sent from a dream.
After monkeying around with this ROM for a day, it was actually problem with CWM recovery. It looks like this ROM is not compatible with this recovery. I replaced cwm with 4ext recovery and voila I was able to flash this new ROM. Thank you guys so much for helping out. This community is really great to be part of.
Sent from my Nexus 7 using xda app-developers app
bogduke said:
So many responses from Teichopsia and not one "Thanks".
Click to expand...
Click to collapse
Do I use the thank button or thanking on the thread is good enough. If latter I already did
Sent from my Nexus 7 using xda app-developers app
I had the same problem after unlocking the bootloader on HTCdev. After a lot of searching, it seems that the HTC process keeps the boot partition locked from recovery but not from fastboot.
I was able to get around this by unzipping the Rom and flashing boot.IMG using fastboot and then flashing the Rom again.
Sent from my Telus Desire HD using xda app-developers app

Terminal help

I'm very new to developing and I was experimenting with the terminal. I typed stop and hit the return key and my phone screen went black. I then performed a battery pull and now my phone will not start. Can somebody give me instructions on what I did and how to fix it? Any help is appreciated
Have you tried booting into HBoot
battery pull, hboot, recovery, restore backup. if that doesnt work then maybe try fastboot? do you know what that command is meant to do?
UPDATE: I held down the power and volume up buttons for about 5 seconds. The device vibrated, but the screen stayed black and now the LED is blinking orange. How do I proceed from here?
willstanners said:
battery pull, hboot, recovery, restore backup. if that doesnt work then maybe try fastboot? do you know what that command is meant to do?
Click to expand...
Click to collapse
I know that the "stop" command followed by an application will stop that application. I don't know what it does without an application after it
Kayhead996 said:
UPDATE: I held down the power and volume up buttons for about 5 seconds. The device vibrated, but the screen stayed black and now the LED is blinking orange. How do I proceed from here?
Click to expand...
Click to collapse
Have you tried a different battery? That doesn't seem to be a software issue.
Its the power button and volume down.
if nothing seems to be working then fastboot is probably your best option
hukel56 said:
Its the power button and volume down.
Click to expand...
Click to collapse
Nothing shows up when I try booting into HBoot. I tried power and volume up after and the LED kept blinking until I pulled out the battery
glevitan said:
Have you tried a different battery? That doesn't seem to be a software issue.
Click to expand...
Click to collapse
I tried a different battery and the same thing happened. Even before I ran into this problem, when I would hit that button combination this would happen. Does anybody know what power + volume up (not volume down) does?
Kayhead996 said:
UPDATE: I held down the power and volume up buttons for about 5 seconds. The device vibrated, but the screen stayed black and now the LED is blinking orange. How do I proceed from here?
Click to expand...
Click to collapse
Did you have some problems with the volume rocker, especially with the vol+ button, recently?
It's the same that would have happened if you held down vol+ and power.
Also, which operation did you stop?
No problems with the volume keys but my phone always did that if I held the power button and the volume up. And I didn't stop any process I just typed in "stop", and hit enter
Hm, I just did exactly what you did.
-Ran "stop" in a root shell
-Display went black
-Pulled the battery
-Booted it up again
Didn't have any problems with it.
As far as I know, the flashing orange light at boot is triggered by the debug mode (vol+ and power, but you can't do anything in it) or a corrupted bootloader.
However, a corrupted bootloader caused by this command is very unlikely, since it doesn't actually do anything to the device's partition table.
Did you do anything to the bootloader or anything related to that before you hit stop? You might have screwed it up in another way, maybe without even knowing since the device will run without a problem, even with a corrupted bootloader. Until you reboot, that is.
Anyway, I'm still guessing that you're just entering the debug mode for whatever reason.
I will try it with a battery that I know is working. The splash screen isn't showing up either so I think the Android OS was corrupted in some way. Also, if I do have a corrupted bootloader, how would I fix that?
Kayhead996 said:
Also, if I do have a corrupted bootloader, how would I fix that?
Click to expand...
Click to collapse
By sending it to HTC.
I don't really know if there are any JTAGs for the DHD.
Tried using a battery that I know works. No luck. I tried booting the phone up and booting into HBoot, but nothing happened

Did I ruin my phone?

Was trying to switch from TWRP to CWM (having trouble with TWRP installing CM nightlies). I installed the latest CWM via fastboot. Seemed to load OK, but when I tried to start up the recovery, it just rebooted after showing 'Entering Recovery...' in pink at the top.
Now I'm really stuck. No matter what I do, the phone starts up, shows Entering Recovery at the top, and then shuts down. I cannot enter the bootloader. I cannot start up the phone into the ROM (which is a TikTak ROM that was working fine). Basically, I'm unable to do anything.
When the phone is plugged in, no orange charge light comes on. Vol Down + Power doesn't work. Vol Up + Power doesn't work. Either way, the phone tries to enter recovery, then shuts down.
Is there anything else I can try? Is this phone bricked?
What was the fastboot command you did? It sounds like you flashed to the wrong partition, or flashed an m7 recovery instead of an m7wlv
Sent from my HTC6500LVWBLU using XDA Free mobile app
Uzephi said:
What was the fastboot command you did? It sounds like you flashed to the wrong partition, or flashed an m7 recovery instead of an m7wlv
Sent from my HTC6500LVWBLU using XDA Free mobile app
Click to expand...
Click to collapse
fastboot flash recovery <cwm.zip> (whatever it was called)
Same way I did it for TWRP which worked perfectly.
Really need a solution here, if there is one. Currently planning on just letting the battery drain and starting again...
mobilemedic20 said:
fastboot flash recovery <cwm.zip> (whatever it was called)
Same way I did it for TWRP which worked perfectly.
Really need a solution here, if there is one. Currently planning on just letting the battery drain and starting again...
Click to expand...
Click to collapse
If you can't get a charge light while it is off, DO NOT let it die! It will not charge while dead. When it is booting, can you do adb or fastboot commands from your PC? If so, try:
ADB/fastboot reboot bootloader
Sent from my HTC6500LVWBLU using XDA Free mobile app
Usually, the command: fastboot erase cache
Will resolve such issues, though it doesn't always work, depends on what's causing the actual issue.
But that is what I would suggest trying from fastboot.
Problem is I can NOT get into the boot loader at all, unless i'm missing something. Start phone, tries to load recovery, shuts off. That's it. Is there a way to get the bootloader to open? I seem to have no options.
mobilemedic20 said:
Problem is I can NOT get into the boot loader at all, unless i'm missing something. Start phone, tries to load recovery, shuts off. That's it. Is there a way to get the bootloader to open? I seem to have no options.
Click to expand...
Click to collapse
With device powered off,
Power + volume down
Even if partially powered on, trying to load recovery,....
Same process, hold volume down and power until it boots to hboot.
santod040 said:
With device powered off,
Power + volume down
Even if partially powered on, trying to load recovery,....
Same process, hold volume down and power until it boots to hboot.
Click to expand...
Click to collapse
Tried it man, vol down + power as much as you want. It starts, tries to enter recovery (for about 3 seconds) then goes dead. The thing is, even with the screen off and I plug it into the computer, the computer recognizes the phone a little... It says 'driver not recognized' (even though they're installed). So maybe it's actually partially on in the background, and locked up? That's why I'm hoping the battery running down will fix it.
I'm literally dusting off my old galaxy nexus to get that loaded up, because I need my phone. I'm worried the One is bricked.
***Edit / update - when I plug the phone in 'off' (not responsive) mode, and try fastboot anything, it hangs saying 'waiting for device'. Whatever that means.
mobilemedic20 said:
Tried it man, vol down + power as much as you want. It starts, tries to enter recovery (for about 3 seconds) then goes dead. The thing is, even with the screen off and I plug it into the computer, the computer recognizes the phone a little... It says 'driver not recognized' (even though they're installed). So maybe it's actually partially on in the background, and locked up? That's why I'm hoping the battery running down will fix it.
I'm literally dusting off my old galaxy nexus to get that loaded up, because I need my phone. I'm worried the One is bricked.
***Edit / update - when I plug the phone in 'off' (not responsive) mode, and try fastboot anything, it hangs saying 'waiting for device'. Whatever that means.
Click to expand...
Click to collapse
You are holding down on both the volume down and the power button for as long as your fingers can stand to?
It's not a quick press of both, but a steady hold down of both buttons, even if it tries to do the recovery loading , keep holding both down.
Make sure you are pressing them both FIRMly and for at least 30 seconds or more.
If you are already trying that, then disregard.
But the way it's behaving, it doesn't sound like you are.
If so, again, disregard, just making sure you are attempting one of the only possible methods you have, correctly.
As it won't do what it's supposed to if you do not continue to hold them down, even if that entering recovery screen comes up, you need to continue holding them down.
santod040 said:
You are holding down on both the volume down and the power button for as long as your fingers can stand to?
It's not a quick press of both, but a steady hold down of both buttons, even if it tries to do the recovery loading , keep holding both down.
Make sure you are pressing them both FIRMly and for at least 30 seconds or more.
If you are already trying that, then disregard.
But the way it's behaving, it doesn't sound like you are.
If so, again, disregard, just making sure you are attempting one of the only possible methods you have, correctly.
As it won't do what it's supposed to if you do not continue to hold them down, even if that entering recovery screen comes up, you need to continue holding them down.
Click to expand...
Click to collapse
Yes, that's what I've been doing - and if I hold it down for a longer time, the phone will just cycle through. Off, "Entering recovery", off, "entering recovery", etc every 10 seconds or so. It's clearly not working.
mobilemedic20 said:
Yes, that's what I've been doing - and if I hold it down for a longer time, the phone will just cycle through. Off, "Entering recovery", off, "entering recovery", etc every 10 seconds or so. It's clearly not working.
Click to expand...
Click to collapse
Well that's too bad. Sorry to hear you're having these issues.
I noticed in your first post in this thread, you said you did this:
fastboot flash recovery cwm.zip
Was the file actually a zip?
It should have been a .img file.
Just trying to figure out what happened, as it could help in finding a resolution.
As it stands right now, there is nothing really to go off of.
Anyone, still trying to recover my phone... Here's where I'm at. I figured out that while the phone is off, if I plug it in, I can access ADB via the computer's cmd prompt, but no fastboot (says 'waiting for device'). If I use ADB to reboot the bootloader or recovery, I get the same problem - phone resets, tries to enter recovery for 2 seconds, then back off again.
Can I somehow use ADB to get the phone working again?
mobilemedic20 said:
Anyone, still trying to recover my phone... Here's where I'm at. I figured out that while the phone is off, if I plug it in, I can access ADB via the computer's cmd prompt, but no fastboot (says 'waiting for device'). If I use ADB to reboot the bootloader or recovery, I get the same problem - phone resets, tries to enter recovery for 2 seconds, then back off again.
Can I somehow use ADB to get the phone working again?
Click to expand...
Click to collapse
If you borked your boot loader where you can't access it, there isn't much we can do to help. If the phone can't boot to the boot loader, we can't do anything to help. I think the only thing you can do is send it in for JTAG.
Sent from my One using XDA Free mobile app
Uzephi said:
If you borked your boot loader where you can't access it, there isn't much we can do to help. If the phone can't boot to the boot loader, we can't do anything to help. I think the only thing you can do is send it in for JTAG.
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
'Send it in for JTAG'... sorry, what does this mean?
I'm also going to try bringing it to Verizon and claiming ignorance to see if I can get a warranty replacement. What's the downside, right?
adb shell
dd if=/sdcard/LOCATIONOFHBOOT/HBOOT.img of=/dev/block/nameofblock
should work, but i have no clue what the hboot block name is and that this way is really risky. Maybe a dev can chime in and help.
http://forum.xda-developers.com/showthread.php?t=2320271
maybe pm this guy for help?
synisterwolf said:
adb shell
dd if=/sdcard/LOCATIONOFHBOOT/HBOOT.img of=/dev/block/nameofblock
should work, but i have no clue what the hboot block name is and that this way is really risky. Maybe a dev can chime in and help.
http://forum.xda-developers.com/showthread.php?t=2320271
maybe pm this guy for help?
Click to expand...
Click to collapse
Appreciate the suggestion but have no idea how to proceed with this. Read that link, even more clueless.

[SOLVED] I think I bricked my brand new pixel xl 2. Will appreciate any advice.

Hello friends.
I got my Pixel XL 2 yesterday and today I'm in trouble already.
I unocked the bootloader, installer twrp and rooted with magik succesfully, but I had trouble installing my apps (titanium backup gave me a parcing error and the googgle play store wanted me to pay again for my purchases for some reason), so I figured I do a factory reset so I get prompted to restore from my old phone via cable. So I went to settings -> factory reset.
The problem is that when android rebooted to erase the data, I instead got dumped into twrp on a screen that says Mount Decrypt Data and is asking me for a lock pattern. But the screen doesn't responds, so I can't proceed. The power hard button just toggles the screen on and off but it does not reboot or turns the phone off when I hold it, so I don't know how to get to my bootloaded to maybe reinstall a factory image or what else to do.
I'm just stuck on that screen without options.
I would very much appreciate any advice.
Hold power, vol up and down buttons until your device turns off.. then go into bootloader by holdind vol down and power
I thank you very much for your reply.
I did booted succesfully into bootloader, but now I'm affraid I jumped from the frying pan into the flame because now my phone doesn't power up at all. If I connect it to the charger I don't get the battery with a lighting bolt that I'm supposed to get. The only life sign I get is if I plug it via USB to my computer, I do get the sound that windows plays when yoy connect something, but other than that, the phone seems to be dead.
I'm guessing it's something with the hardware?
hold the power button till it shuts off
flex360 said:
hold the power button till it shuts off
Click to expand...
Click to collapse
It is off. I can't turn it on at all. It's unresponsive.
BreadedChicken said:
It is off. I can't turn it on at all. It's unresponsive.
Click to expand...
Click to collapse
Was the battery low when you started this?
Are you familiar with ADB? When plugged into the computer type adb devices or fastboot devices does it return your device serial number? If so type adb reboot bootoader.
If not I would hold the power button for a good 20-30 second and see if you can force it to turn on or reboot and immediately hold volume down to get back to bootloader.
BreadedChicken said:
It is off. I can't turn it on at all. It's unresponsive.
Click to expand...
Click to collapse
Did you get anywhere with this? Just curious. I know you're probably upset, we're here to help if we can. :good:
Thank you very much to everyone for your time and help.
Thanks to your advices I was able to solve it. In case anyone ever finds himself or herself out in a similar situation, here's what ended up happening:
After holding the power button for about 30 secs as Namolas sugested the phone did reboot itself and brought me back to that twrp mount decrypt data screen asking me for a lock pattern. It was then just a matter of adb booting to the bootloader and install a factory image as usual.
Thanks again. I appreciate it guys.

Can't access download mode - bricked phone?

I'm pretty sure I permabricked this phone by:
* reflashing the stock system image
* flashboot --set-active=_b
* flashboot flash boot twrp-3.2.1-0-cheryl.img
Now I can't boot or access download mode - I was able to before by holding the volume down button when powering on.
Each of these steps I'd done many times before trying to getting a bootable LineageOS install. I was actually pretty close - ran into the enter decryption key problem, used twrp to "format data" to try to get a fresh decrypted data partition, but was now stuck at the endless os boot animation.
I had read the suggestion to reflash the stock image and try again when having this kind of issue. It seemed safe, I had done it before, but I think that this time for some reason, it left me in a bricked state.
Any suggestions for getting out? I'm basically stuck on the first black and white Razer logo screen that says "Powered by android". The phone isn't detectable as a USB device on any of my computers anymore and nothing I do seems to be able to get it into download mode.
kjdjfhdhg said:
I'm pretty sure I permabricked this phone by:
* reflashing the stock system image
* flashboot --set-active=_b
* flashboot flash boot twrp-3.2.1-0-cheryl.img
Now I can't boot or access download mode - I was able to before by holding the volume down button when powering on.
Each of these steps I'd done many times before trying to getting a bootable LineageOS install. I was actually pretty close - ran into the enter decryption key problem, used twrp to "format data" to try to get a fresh decrypted data partition, but was now stuck at the endless os boot animation.
I had read the suggestion to reflash the stock image and try again when having this kind of issue. It seemed safe, I had done it before, but I think that this time for some reason, it left me in a bricked state.
Any suggestions for getting out? I'm basically stuck on the first black and white Razer logo screen that says "Powered by android". The phone isn't detectable as a USB device on any of my computers anymore and nothing I do seems to be able to get it into download mode.
Click to expand...
Click to collapse
I have done that a few times. Each time I powered on the phone and left it at the black and white razer logo screen until the battery drained. Then I plugged the phone into the wall charger for a few hours to make sure it was full again. Then I plugged the phone into my pc and do the volume down and power thing to get into download mode. I don't know why draining the battery and charging it helped me out, but I have had to do it a few times because I got stuck on that razer logo screen just like you are now.
tabletalker7 said:
I have done that a few times. Each time I powered on the phone and left it at the black and white razer logo screen until the battery drained. Then I plugged the phone into the wall charger for a few hours to make sure it was full again. Then I plugged the phone into my pc and do the volume down and power thing to get into download mode. I don't know why draining the battery and charging it helped me out, but I have had to do it a few times because I got stuck on that razer logo screen just like you are now.
Click to expand...
Click to collapse
Thank you so much for the reply, I'm going to try that right now!
kjdjfhdhg said:
Thank you so much for the reply, I'm going to try that right now!
Click to expand...
Click to collapse
I have always had to press 3 buttons not 2 to get into download. Vol down, power, and home (s7) or Bixby (s9). If I did not get them all right, I got your results.
Sent from my [device_name] using XDA-Developers Legacy app
No luck with waiting for the battery to die or the 3 button salute - pretty sure I'm hosed here. Let my experience be a lesson to others, Razer phones are quite easy to brick!
gaww said:
I have always had to press 3 buttons not 2 to get into download. Vol down, power, and home (s7) or Bixby (s9). If I did not get them all right, I got your results.
Click to expand...
Click to collapse
Razer phone has no physical home button. Only possible way is plugged usb from a non charging source like a computer or another phone and Vol down + power or plug in usb from a computer while volume down is held down.
---------- Post added at 11:01 PM ---------- Previous post was at 10:58 PM ----------
kjdjfhdhg said:
No luck with waiting for the battery to die or the 3 button salute - pretty sure I'm hosed here. Let my experience be a lesson to others, Razer phones are quite easy to brick!
Click to expand...
Click to collapse
So have you tried the following?
Hold volume up and power for the phone to hard shutdown and as soon as the screen goes black, let go of all buttons then plug a usb c to a cpmputer first then before pluging anything to the phone, hold volume down and as you are holding volume down, plug in the cable to the phone?
iliais347 said:
Razer phone has no physical home button. Only possible way is plugged usb from a non charging source like a computer or another phone and Vol down + power or plug in usb from a computer while volume down is held down.
---------- Post added at 11:01 PM ---------- Previous post was at 10:58 PM ----------
So have you tried the following?
Hold volume up and power for the phone to hard shutdown and as soon as the screen goes black, let go of all buttons then plug a usb c to a cpmputer first then before pluging anything to the phone, hold volume down and as you are holding volume down, plug in the cable to the phone?
Click to expand...
Click to collapse
This thread popped up under "participated" somehow - did not note it wasn't Samsung- lol.
Sent from my [device_name] using XDA-Developers Legacy app
Hold power and volume up for a minute or more till it fully powers down. I don't remember having another device that took as long as this one to hard reset.
kjdjfhdhg said:
No luck with waiting for the battery to die or the 3 button salute - pretty sure I'm hosed here. Let my experience be a lesson to others, Razer phones are quite easy to brick!
Click to expand...
Click to collapse
any update on this? i'm currently in the same position!
manor7777 said:
any update on this? i'm currently in the same position!
Click to expand...
Click to collapse
The trigger to enter fastboot seems to be holding the "vol down" key AND the usb cable attached to the pc. You should connect the cable first and then do the hard reboot+release keys+hold vol down
waiflih said:
The trigger to enter fastboot seems to be holding the "vol down" key AND the usb cable attached to the pc. You should connect the cable first and then do the hard reboot+release keys+hold vol down
Click to expand...
Click to collapse
No difference. Always worked for me with phone powered off and holding the vol down and then plugging it in, tried that too and didn't work for me.
Hi i have found company (if you google "arykstore") that deals with hardbrick issues. They just started unbrick project on razer phone after my request for help. If they rise money to obtain working razer device they will extract and provide essential filles to resurrect any hardbricked razer phone.

Categories

Resources