Device reports wrong memory sizes - Galaxy Grand Duos i9082 Q&A, Help & Troubleshootin

Hi guys.
A friend of mine gave me to take a look at her Grand Duos yesterday (now that sounds weird ). She said that although she had very little applications installed the handset would not allow her to install anything anymore even it was a mere application of some kilobytes.
I went to application management and storage and noticed something very weird. Although it is an 8GB handset (no external SD card attatched) and although the installed applications are indeed very few (Viber , Facebook, Instagram and another 2-3 apps) the system reports outrageous numbers in her data storage like 32GB or more which is simply impossible.
She is non rooted on stock version and the issue began since she tried to upgrade OTA to the latest version (I assume this must be 4.2.2). I own an XPERIA so I am copmletely unfamiliar with the Samsung forums and the general samsung tips-tricks and issues. Is it fixable. Is there a way to eliminate that issue? What are my options?
Sorry if I am asking something that has been answered before but due to lack of time it is impossible for me to look over tens/hundreds of forum pages to find something similar. I'd appreciate any help you can provide.
Thanks in advance.

Once I also got the same problem...
Go to app manager.... And then go to ALL applications Tab.... Press the menu key... You will see a Popup menu in which you will see.... SORT BY SIZE... select that... You will see at first it would be gallery which will be of 15gb or else.... Clear data of gallery.... And your problem would be fixed...
Sent from my GT-I9082 using XDA Premium 4 mobile app

siddhu2199 said:
Once I also got the same problem...
Go to app manager.... And then go to ALL applications Tab.... Press the menu key... You will see a Popup menu in which you will see.... SORT BY SIZE... select that... You will see at first it would be gallery which will be of 15gb or else.... Clear data of gallery.... And your problem would be fixed...
Sent from my GT-I9082 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Great I'll try that. I assume this will also resolve the issue during which the phone won't allow her to install more applications, right?
Supposedly the reason why she cannot install even the smallest app right now is that the system detects an excess of 32GB of stored content. So once this is "cured" then everything will be ok.

Mr_Element said:
Great I'll try that. I assume this will also resolve the issue during which the phone won't allow her to install more applications, right?
Supposedly the reason why she cannot install even the smallest app right now is that the system detects an excess of 32GB of stored content. So once this is "cured" then everything will be ok.
Click to expand...
Click to collapse
Its because of gallery app its a bug actually....Follow what siddhu2199 said... If that doesnt work just got to setting - application manger - search gallery app and disable it...clear the data too and see if it works...u can enable it if u have any probs... I personally tried it and it had worked for me... If u want to view pics u can download QUICKPIC app which is very light and Awesome but after disabeling default gallery app u will not be able to view u r photos straight away from camera...

Related

[Q] phone doesn't show installed apps

hi all
i had 2 newbie questions!
1.where can i find the apk files that my phone downloads from market?
2.my phone only shows 7 pages of app whereas i've downloaded much more!
restarting the phone didn't solve the issue! what should i do?
3. quadrant doesn't connect to server and i can't see its results!
4. after restarting, my manually sorted apps lose their order!!! and i don't know on what basis they tend to sort themslves! this is REALLY annoying!
thanks in advance
1 - You'd need root access to get to them, they're stored in //data/app/
2 - Not all apps appear in the app drawer. Launchers, widgets etc tend not to have an entry in the drawer.
3 - No idea, sorry.
4 - That's just the way it is, a known bug.
I'm agree with no.4 , it's really annoying me. Whenever I reboot my phone, the order is messed up
Sent from my LT15i using XDA Premium App

Touchwiz forgetting app drawer layout?

Several times I have edited my app drawer order, grouping apps by type on each page (a page for games, a page for internet stuff, a page for utilities, etc.), creating folders, etc. Then I hit Menu > Save, and everything is fine, until I reboot my phone. Then it loses the app order, and a few apps get seemingly randomly moved to their own pages, so the total number of pages grows from about 5 to upwards of 8 or 9. It seems like the most recently added apps get moved, but not always. I move them all back how they should be, but they only stay until a reboot.
Anyone else have this happen? Or better, found out why? Or even better, how to make them stay?
Really? Does nobody sort their apps? Or nobody has had this problem?
xak944 said:
Really? Does nobody sort their apps? Or nobody has had this problem?
Click to expand...
Click to collapse
Are you on stock or a custom ROM?
Sent from my SPH-D710 using xda premium
JohnCorleone said:
Are you on stock or a custom ROM?
Click to expand...
Click to collapse
Stock+root.
xak944 said:
Really? Does nobody sort their apps? Or nobody has had this problem?
Click to expand...
Click to collapse
I don't sort them in the App Drawer. I leave them arranged alphabetically grid or list. I do arrange the ones I most often use somewhere on the 7 Home Screens though.
They will not stay. It is an annoying problem. I use folders now to group my apps. And I have my apps sorted to stop the spacing issue.
Sent from my SPH-D710 using Tapatalk
I will try to replicate it. I am using ADW EX so I will switch it up and see what happens
Sent from my SPH-D710 using xda premium
Still happening on Starburst ROM 1.5, so the problem it's with TouchWiz and is not ROM-specific.
I made a backup of TWLauncher with Titanium, so when my drawer gets really messed up I restore data from the backup (killing the running process) and it does restore my app layout as it was when I made the backup. Not a solution, but a lot quicker than re-sorting 50 apps. If only I could figure out how to trigger a save of the layout...it seems to just do it occasionally and I can't figure out what triggers it (certainly not when the Save button gets pressed...as if that makes sense).
Had anyone replicated this issue on TouchWiz 3.5? (or is it 4.0... whatever the flashable one is that's newer than what ships with the device).
I know what u mean but for me its all good after i fix it a second time untill i change then itll revert to just before i changed
It only happened to me on 4.5 thiugh
Good thing actual tw4 launcher doesnt have that problem
Sent from my SPH-D710 using xda premium
xak944 said:
Still happening on Starburst ROM 1.5, so the problem it's with TouchWiz and is not ROM-specific.
I made a backup of TWLauncher with Titanium, so when my drawer gets really messed up I restore data from the backup (killing the running process) and it does restore my app layout as it was when I made the backup. Not a solution, but a lot quicker than re-sorting 50 apps. If only I could figure out how to trigger a save of the layout...it seems to just do it occasionally and I can't figure out what triggers it (certainly not when the Save button gets pressed...as if that makes sense).
Had anyone replicated this issue on TouchWiz 3.5? (or is it 4.0... whatever the flashable one is that's newer than what ships with the device).
Click to expand...
Click to collapse
Yes, it's a problem with TouchWiz - I can replicate this behaviour on my S2, factory 2.3.5 ROM without root
Mesquire said:
Yes, it's a problem with TouchWiz - I can replicate this behaviour on my S2, factory 2.3.5 ROM without root
Click to expand...
Click to collapse
Bummer. Guess we have to wait for an official update to get an updated launcher.
are you saving the changes ?
You have to make your changes then hit menu again and save changes.
otherwise they don't stick.
after clicking save don't press anything for 30 secs or so
that seems to do it for me
if i save and immediatly go back it doesn't save
xak944 said:
... Then I hit Menu > Save, and everything is fine, until I reboot my phone.
Click to expand...
Click to collapse
mjcollum said:
are you saving the changes ?
You have to make your changes then hit menu again and save changes.
otherwise they don't stick.
Click to expand...
Click to collapse
Says so right there in the OP.
mjcollum said:
after clicking save don't press anything for 30 secs or so
that seems to do it for me
if i save and immediatly go back it doesn't save
Click to expand...
Click to collapse
Okay, I'll do some organizing and give that a try.
hi all,
after updating my galaxy s2 from 2.3.3 to 2.3.5 with kies, i had the same problem about sorting applications page.
i didnt reset my phone before or after updating with kies. first i tought that i might be about this. i was looking for a solution and i read these posts. without resetting my phone i just tried to delete files of TW Launcher.
Settings>Applications>Manage applications>All(tab)
find and tap "TW Launcer"
tap "Clear data" button.
after that my home screen and applications screen look default.
applications screen sorted alphabetical.
i customized my home and app screen again and till now didnt change anyting, i mean didnt forget the layout of apps.
i wanted to share this little unprofessional solution with you =)
if there is a better way i want to learn.
finally i have a question, after updating to 2.3.5, when i tap contacts, it opens slowly, after 1 or 1.5 seconds lag(black screen) it opens. but not always. it happens just sometimes.
do you have the same behaviour?
sory for my english. looking forward to see your answers or comments.
i tried and there is no problem anymore
tuncaycoskun said:
i tried and there is no problem anymore
Click to expand...
Click to collapse
How about you share what you did?
xak944 said:
How about you share what you did?
Click to expand...
Click to collapse
14th post,
see my firs post
I'm really surprised I haven't seen more people complaining about it but I guess most are not running TouchWiz.
To re-explain the problem I'm having..
You arrange all the applications in different panels the way you want (after you hit "applications" not the home screen panels)
After turning the phone off and on again Or plugging it in to the computer via USB and removing it, all the applications are a mess again. Not the way you arranged them and there doesn't seem to be any logic behind it.
It's not just the way they were the last time you turned the phone off or the last time you plugged in the USB cable.
I also thought having folders in an earlier panel may be causing later panels apps to get bumped around but I've tried it with the folders in the last panel and I get the same randomness.
Similar threads Without a solution:
http://forum.xda-developers.com/showthread.php?t=1324365
http://forum.xda-developers.com/showthread.php?t=1296060
http://forum.xda-developers.com/showthread.php?t=1358464

[Q] Slow gallery

Did anyone have the slow gallery problem on Galaxy Note II? Specially when changing wallpapers using the settings. Is there any solution to it?
My gallery has suddenly gotten extremely slow too. Started yesterday. Tried clearing the gallery cache but that didn't help. I did some searching and haven't found a solution yet. If I do I'll let you know.
Very slow gallery
shahidhussain said:
Did anyone have the slow gallery problem on Galaxy Note II? Specially when changing wallpapers using the settings. Is there any solution to it?
Click to expand...
Click to collapse
Mines been like it for ages, slow to the point of unusable, searched and searched but no solution at all, its really annoying now, tried differant Kernels and rom's but no luck.
Through Settings/Application Manager/All/Gallery I cleared the cache. I then used a file manager (Total Commander) to manually delete the .thumbmails directory. I also turned Facebook Gallery syncing through Settings/Accounts/Facebook.
My phone automatically rebuilt the thumbnails and after maybe half a day Gallery sped up to it' usual speed.
haven't noticed any problems on my end, seems to be as fast as day 1
John
Mine is slow as ****e as well. I assumed it was something to do with the Facebook galleries.
I use Quickpic though instead.
ETA: lbloo's solution worked for me although I had to clear data rather than just cache on mine.
lbloo said:
Through Settings/Application Manager/All/Gallery I cleared the cache. I then used a file manager (Total Commander) to manually delete the .thumbmails directory. I also turned Facebook Gallery syncing through Settings/Accounts/Facebook.
My phone automatically rebuilt the thumbnails and after maybe half a day Gallery sped up to it' usual speed.
Click to expand...
Click to collapse
I did it. Cleared cache. Cleared all files related to Gallery. But still it is very slow. Specially while changing wallpaper and picking picture from gallery. Thanks anyway
Now it appears that after doing above steps and I cannot select a picture for setting wallpapers. (Long pressing on screen and selecting wallpapers from gallery does not show any pictures, only place holders for the pictures. )
I have like 6400 photos on my SGN2 and i can't feel the slow init
Sent from my GT-N7100 using Tapatalk 2
Today I factory reaet the phone and gallery seems to work perfectly.
Sent from my GT-N7100 using xda app-developers app
OMG this is a major problem for me too... im having a headache trying to find a fix for it. i did restore it to factory settings... still no good. gallery app for me is unusable! i cant even select a photo to view. i even make a thread asking for help too...
http://forum.xda-developers.com/showthread.php?p=34910365#post34910365
I found it really slows down when using a custom rom. Redpill kernel made a difference though and speeds things up again.
poplectic said:
I found it really slows down when using a custom rom. Redpill kernel made a difference though and speeds things up again.
Click to expand...
Click to collapse
but i just flash it with the official stock firmware and restore it to defaut factory settings. what am i doing wrong
After factory reset gallery speed improved. But still selecting a wallpaper from gallery by long pressing the homescreen is toooo slow.
I was also having a horrendous experience with the Gallery, the page would always jump up to the top and be extremely slow to load.
Solution: I used Titanium Backup to freeze the "AllShare Service", now it's all smooth!
tux-lover said:
but i just flash it with the official stock firmware and restore it to defaut factory settings. what am i doing wrong
Click to expand...
Click to collapse
Dont know. I found a clear difference though
Between photos on internal sd and external sd.
Sent from my GT-N7100 using xda premium
Working smooth for me
gabster21 said:
I was also having a horrendous experience with the Gallery, the page would always jump up to the top and be extremely slow to load.
Solution: I used Titanium Backup to freeze the "AllShare Service", now it's all smooth!
Click to expand...
Click to collapse
This did the trick, AllShare is apparently trying to look at the photos to do something with with the "Change player" option, disable Allshare (which is useless anyway IMO as it's far too slow) and it sorts it out, gallery is MUCH faster and the multi-second hangs are totally gone.
AllshareCast keeps working which I actually _do_ use.
Hopefully Samsung will fix this in the future to make it useful, but for now, disabling AllShare with TB does the job.
I don't have this issue with my phone but I don't either keep more than 300 pics or video in my gallery. But I use to clear gallery data through sdmaid app
Sent from my GT-N7100 using xda premium
All times work good for me... I am always on Perseus Kernel...

Galaxy nexus gone slow

Hi. My phone (on Stock unrooted 4.1.2, didn't upgrade to 4.2.2 for no reason) has recently become very, very slow. I guess the reason for that is that I recently copied an MKV movie to it. Ever since I did that, it has been dead slow. Even though I have deleted it now, the sluggishness still persists. There's nothing else that I did (ever since this problem started), and please note, my phone was blazing fast before this, so I don't expect suggestions to flash a new ROM or kernel (because I'm a noob when it comes to flashing ROMs and stuff, and I will have so many more problems doing so). I think my phone can go back to the state on stock ROM and kernel.
Another thread (http://forum.xda-developers.com/showthread.php?t=1988233) mentions the same problem, I've found out that I have the exact same problem. My phone wasn't sluggish before I copied the movie. But now that I have removed it, the phone is stil slow and sluggish*
* what does it mean when i say "slow and sluggish":
- pressing the lock button doesn't turn the screen on, i have to do it a couple of times
- apps take longer to load
- widgets don't load (most of them)
- everything that you can imagine (swiping, sliding, etc) is slow.
Help, please. Thanks in advance.
Clear the cache of the video player application that you tried to play the video with. That may help. Go into settings>apps>downloaded>your video app>clear cache.
If it's the Gallery, go into all applications instead of downloaded.
Sent from my Nexus 10 using Tapatalk 4 Beta
It may be caused by installing too many RAM-hogging apps, if you're rooted you can try using Greenify from the play store and see if that helps.
CWalkop said:
Clear the cache of the video player application that you tried to play the video with. That may help. Go into settings>apps>downloaded>your video app>clear cache.
If it's the Gallery, go into all applications instead of downloaded.
Sent from my Nexus 10 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I didn't copy the movie for playing, I copied it to transfer it somewhere else. And I've cleared cache of the video player MX Player just to be sure, and uninstalled it. Still no use.
One more thing. Apps are not responding, even stock apps. Once I open an app, it takes forever to load, and the message pops up: "<app> is not responding, would you like to stop it?" with the options "wait, stop, report".
All this has started ever since I copied that movie to my phone. Before that, it was blazing fast, no RAM hogging apps or anything.
How about you try to save all your pics/files you have on your phone, and do a factory reset? I know that's the highest you will go, but still worth a shot!
Doomhamma said:
How about you try to save all your pics/files you have on your phone, and do a factory reset? I know that's the highest you will go, but still worth a shot!
Click to expand...
Click to collapse
Restore? I wanted to keep that as a last resort!
iPhoneNexus said:
Restore? I wanted to keep that as a last resort!
Click to expand...
Click to collapse
Well, I have everything on my phone backed up, so I don't find it hard to do a factory reset so ...
Doomhamma said:
Well, I have everything on my phone backed up, so I don't find it hard to do a factory reset so ...
Click to expand...
Click to collapse
Noob question, and I'd rather google it; but now since I have an expert in reach, I'd prefer asking. How do you backup?
iPhoneNexus said:
Noob question, and I'd rather google it; but now since I have an expert in reach, I'd prefer asking. How do you backup?
Click to expand...
Click to collapse
SMS backup and restore - for SMS ( When and IF I need to back some up ), Titanium Backup for everything else ( if you are rooted ) - though, lately I'm using Carbon - you can back up your sms, data, everything you need without root ...
Doomhamma said:
SMS backup and restore - for SMS ( When and IF I need to back some up ), Titanium Backup for everything else ( if you are rooted ) - though, lately I'm using Carbon - you can back up your sms, data, everything you need without root ...
Click to expand...
Click to collapse
Okay, I found "Helium" to do the backup job just right. Now, how to restore?
P.S. Just updated to 4.2.2 to find utter disappointment (and more lag).
I think may be your memory card is the reason of your problem...
Use your cell without memory card....
Sent from my GT-S5830 using xda app-developers app
caronaakk said:
I think may be your memory card is the reason of your problem...
Use your cell without memory card....
Sent from my GT-S5830 using xda app-developers app
Click to expand...
Click to collapse
Old post I know, but the Galaxy Nexus doesn't have a SD card or any other kind of removable memory card. No Nexus device does.
Sent from my Galaxy Nexus using Tapatalk 2
This a known issue. The solution is to root the phone (NRT) and run LagFix (fstream). Android 4.3 has fstream already built in.
Regards,
M
fstrim, not fstream. It means FS TRIM.
Sent from my paranoid fancy galaxy nexus

Spam on my android phone

I have a note 2 and maybe a long time ago I downloaded apps which might have caused a problem on my phone and I thought I removed the apps but the problem is still there months later.
Basically random apps are added to my phone. I don't think they are actually downloaded to my phone because I can't see them in my app list but over time it's clogged up all my free home pages with icons for the apps. Now that all the space is taken it will say no space for shortcut.
I'm not sure how to get rid of this problem. Help please?
Sent from my GT-N7100 using XDA Free mobile app
Delete all apps and install only use app
Thank you for your reply. I have a lot of info saved on apps. What's the best way to save them please?
Sent from my GT-N7100 using XDA Free mobile app
Do you have our original rom ? -> stock ?
Original
Sent from my GT-N7100 using XDA Free mobile app
I use to store application to Samsung Kies
From what this sounds like, you have shortcuts on your home screen that are to non installed apps. Try pressing and holding the app until a menu comes on the top of the screen, keep holding and drag it to either "Uninstall" or "Remove"
I hope this helps
Id say back up what you need and fctory reset.
Assuming these arent just latent shortcuts and a bad launcher....
You could, try avast (incase it virual); you could remove all non - essential apps one-by-one (I would start by opening the playstore and looking at your apps to find the ones with the lowest reviews, read the comments.); you could try a new launcher and forget about the old homescreens, if these appeared there you would know something is afoot.

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