Bluetooth fails to connect to car - One (M8) Q&A, Help & Troubleshooting

I just got new HTC ONE M8 (bought from OPTUS) and it fails to connect to car bluetooth.
It works fine with myold S3. What gives? Is it hardware fault?

Try Bluetooth phonebook app from the play store. I had a similar issue on my M7 and that solved it.
Sent by Chuck Norris

rackspace said:
I just got new HTC ONE M8 (bought from OPTUS) and it fails to connect to car bluetooth.
It works fine with myold S3. What gives? Is it hardware fault?
Click to expand...
Click to collapse
I had this issue and it was solved by a reboot of the phone. First 5 tries just would not connect.

Related

Bluetooth not alive when phone is locked?

All,
I have this small issue with my HTC Desire and the Parrot CK3000 Evolution. Until now, everything works perfectly (calling, sending contacts, voice dialing, ending calls,...)
However I have one small issue. When I enter my car, and my phone is locked, the Desire will not pair with the Parrot. From the moment I activate the screen, pairing is done within a few seconds. I already tried to leave it there for half an hour, no pairing, touched the screen, pairing within a few seconds.
It looks to me like the bluetooth is not active / alive when the phone is locked (or in sleep). From the moment the pairing is done, everything works fine, also when the phone is back in lock / sleep.
Anybody has anything similar or has a solution for this? I searched the market for some kind of Bluetooth-keep-alive application, but could not really find it...
Thanks in advance,
Best regards,
Speedygerre
Small bump, nobody any idea for a solution or somekind of workaround / app?
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I have a similar situation with my Audi A5 (factory BT kit).
It will connect when the phone is locked (screen off etc) but it can take anything from 1 to 10 minutes before it does connect.
Like yourself, my Desire connects immediately if the phone is not locked.
Strangely, it appears to work OK in my Mazda MX-5 which has a Kenwood DNX8220BT system (Bluetooth, SatNav, Ipod, coffee maker etc) - and the Bluetooth is a Parrot system. Having said that, I haven't used the MX-5 much since I got my Desire so it might not be a representative sample.
There is definitely something amiss though.
I have a Parrot CK 3100, and whilst I am happy to report that I do not have the same problem as you, I did have a problem syncing my contacts.
Check out this site, and download the software to udate to the latest firmware. You will need a laptop with either built in bluetooth, or a seperate bluetooth dongle.
http://www.parrot.com/uk/support/onlinehelpguides
I updated the firmware on mine, and now my contacts sync properly.
There is a good chance that updating could fix your connection problem as well.
Sorry forgot to add, that updating the kit really is a doddle, but their software is Windows 32bit ONLY and definitely no MAC!
Thans pergolesi, I hope your suggestion workshop, I will try it when I have some time one of the next days.
However I still think it has something to do with the Desire, since syncing workshop perfectly when Desire is not locked...
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I don't know about the Bluetooth but I know my wifi deactivates after about 5 minutes when it's locked even though I have it set to never turn off. Maybe the Bluetooth is doing the same.
Perhaps not much help, but I sometimes play music from my Desire on my car headunit using Bluetooth streaming, and that continues to work fine when the screen goes off and the phone is locked. It also still responds to commands from the headunit (skip, pause, etc).
Once it's connected, everything works OK for me as well, it just is the connecting moment which apparently does not always work
REB1 said:
I have a similar situation with my Audi A5 (factory BT kit).
It will connect when the phone is locked (screen off etc) but it can take anything from 1 to 10 minutes before it does connect.
Like yourself, my Desire connects immediately if the phone is not locked.
Click to expand...
Click to collapse
Can I ask what year your A5 is? I've got a 2010 A3 and BT doesn't work properly with my Desire I can get it to pair, but then it will disconnect a few minutes later and the only way to reconnect seems to be to unpair/repair or switch the car off/on. When it IS working it can make calls, etc. fine - but I just can't get it to stay connected I tried my Audi dealer but they just said it's not on the Audi list and there's no update to support it, so interested to hear you got it working on your A5.
alanjrobertson said:
Can I ask what year your A5 is? I've got a 2010 A3 and BT doesn't work properly with my Desire I can get it to pair, but then it will disconnect a few minutes later and the only way to reconnect seems to be to unpair/repair or switch the car off/on. When it IS working it can make calls, etc. fine - but I just can't get it to stay connected I tried my Audi dealer but they just said it's not on the Audi list and there's no update to support it, so interested to hear you got it working on your A5.
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Click to collapse
My A5 is a 2008 model with SatNav and therefore MMI High. The Desire paired straight away with no problems and both the car and the phone remember each other - it just takes awhile sometimes for one or the other to realise it and connect.
I'm pretty certain that it is the phone that has the problem as I had no such problems with several Sony Ericsson phones previously.
REB1 said:
My A5 is a 2008 model with SatNav and therefore MMI High. The Desire paired straight away with no problems and both the car and the phone remember each other - it just takes awhile sometimes for one or the other to realise it and connect.
I'm pretty certain that it is the phone that has the problem as I had no such problems with several Sony Ericsson phones previously.
Click to expand...
Click to collapse
Thanks - interesting. I wonder how many different BT stacks Audi run - I was hoping they'd share some common code and therefore be updated quickly but it sounds like this isn't the case given that it's working fine on your A5. Thanks for the info though!

[Q] Problems with connection to BT car radio

Connecting my One X to my BT car radio always worked fine. After installing 1.29 however I have problems. When connecting, it connects for a couple of seconds and then BT and Data shut down. I get the warning that there is a problem with Com.android.phone
I have to restart the phone to get back my data connection.
Anyone have any suggestion?
stefaan said:
Connecting my One X to my BT car radio always worked fine. After installing 1.29 however I have problems. When connecting, it connects for a couple of seconds and then BT and Data shut down. I get the warning that there is a problem with Com.android.phone
I have to restart the phone to get back my data connection.
Anyone have any suggestion?
Click to expand...
Click to collapse
I've posted about this on the development forum. The issue I have is similar, but I do not get the problem with com.android.phone. Mine just keeps connecting then disconnecting, then re-connecting, over and over. I'm now running the NRG Energy blue ROM, but this too has the same issue. My previous phone, HTC Desire HD worked without any issues connecting to my cars bluetooth. I've asked on the development forum when to start looking in regards the bluetooth, but I've had no response from anyone. Its a shame really, as this forum is for the development, and no one is willing to help newbie developers.
Yes indeed, it seems to be quiet here.
My One X was doing fine before, but after the update no more ands free in the car. Otherwise my phone is great.
stefaan said:
Yes indeed, it seems to be quiet here.
My One X was doing fine before, but after the update no more ands free in the car. Otherwise my phone is great.
Click to expand...
Click to collapse
How is you Wifi reception?
Could be related to this issue
http://forum.xda-developers.com/showthread.php?t=1688538
Wifi and blutooth are affected since it is the same radio.
WiFi no problem. BT also works fine to transfer between phones. It's just with the car radio that the problem appears.

Problems pairing to car and Ford Sync/MFT

Hi,
Has anyone else had problems pairing their new HTC 10 to their car. Even better anyone got Ford Sync 2/My Ford Touch?
I can't get my phone to pair with my car for hands free
alexp999 said:
Hi,
Has anyone else had problems pairing their new HTC 10 to their car. Even better anyone got Ford Sync 2/My Ford Touch?
I can't get my phone to pair with my car for hands free
Click to expand...
Click to collapse
I had zero problems with pairing to My Ford Touch in my Focus. There are some messages to pay attention to (mostly permissions) and an option to add the 10 as a trusted device.
In the past I also discovered that not allowing automatic phonebook downloads (this is in the MFT menu) helped with the Blue Tooth audio not stuttering.
Sent from my HTC 10 using XDA-Developers mobile app
Both the device and Sync can see each other but it doesn't matter whether I initiate it from the device or car it won't pair. Sync doesn't come up with the pin prompt it just sits there.
Perhaps I'll try a sync master reset if you got it working ok. I thought it might have been a compatibility issue with a new bluetooth radio stack on the htc 10.
If that fails I'll have to bug my dealer about updating my cars software.
Sent from my HTC 10 using XDA Labs
Have a '16 Ford and Sync paired right up with my 10.
Sent from my 2PS64 using Tapatalk
I tried a Sync master reset twice and rebooted my 10. It's not having any of it.
I tried it in my mum's 2012 Focus and it paired with Sync first time no issues.
Guess I'll be taking my car back to Ford and hope they can fix it with a software update.
Sent from my HTC 10 using XDA Labs
Make sure you remove (unpair) sync from your phone & restart it before trying to repair it to sync after the master reset. I also had no problems pairing my 10 to MyFord Touch.
Some cars won't pair unless you're in park also, so make sure you finish pairing it before driving.
omar302 said:
Make sure you remove (unpair) sync from your phone & restart it before trying to repair it to sync after the master reset. I also had no problems pairing my 10 to MyFord Touch.
Click to expand...
Click to collapse
It won't even pair in the first place.
Sent from my HTC 10 using XDA Labs
alexp999 said:
Both the device and Sync can see each other but it doesn't matter whether I initiate it from the device or car it won't pair. Sync doesn't come up with the pin prompt it just sits there.
Perhaps I'll try a sync master reset if you got it working ok. I thought it might have been a compatibility issue with a new bluetooth radio stack on the htc 10.
If that fails I'll have to bug my dealer about updating my cars software.
Sent from my HTC 10 using XDA Labs
Click to expand...
Click to collapse
Bummer. Yeah, see about a Sync software update. Before you make an appt, you can go to the Ford site and follow the instructions on determining if you need an update (sync my ride, I think it is).
My Ford Touch is running 3.6.2; however, 3.8 is now available. Good luck. Definitely sounds the the issue is your vehicle's software.
Sent from my HTC 10 using XDA-Developers mobile app
skypilotofhope said:
Bummer. Yeah, see about a Sync software update. Before you make an appt, you can go to the Ford site and follow the instructions on determining if you need an update (sync my ride, I think it is).
My Ford Touch is running 3.6.2; however, 3.8 is now available. Good luck. Definitely sounds the the issue is your vehicle's software.
Click to expand...
Click to collapse
I've already applied the October update which seems to be the latest an end user can load manually.
I'm going to try pulling the fuse to force a hard reboot to see if that fixes it. Otherwise it'll be going back to the dealer to see if they can fix it.
I can't understand why my mum's Focus worked on 4 year old software but mine didn't on 6 month old software though. Just computers being fickle I guess.
Sent from my HTC 10 using XDA Labs
Fuse didn't make any difference either.
So took it in to Ford this morning, tech comes out and guess what. Pairs first time, haha.
Only thing he did different was have the ignition on (rather than just turning sync on manually in accessory mode).
Stupid computers! Lol.
Fix
I have a possible fix.
My issue was I couldn't pair my HTC 10 with my ford territory 2012 Bluetooth. My phone detected it but it would read "pairing failed" on my car dash screen.
You need to download two apps:
- BlueScan
- BT direct
Use bluescan to identify the car Bluetooth address (a string of letters and numbers)
Then, using BT direct, enter the address manually and hit pair
This worked for me.
Hope it helps

bluetooth pairing issues / delete paired devices

Hey guys,
since I bought my bluetooth headphones (Wearhaus Arc), which are actually pretty cool, I have lots of troubles with them.
When I paired my phone (HTC One M8 running latest official stock unbranded Android 6.0) with the headphones the first time, everything was great.
While using them from day to day I was faced with connection issues. That means, that both my phone and headphones are on, but it takes (almost everytime) a couple of tries to connect them. Even if I tap in the saved devices on the headphone, the connect could not be established. Turning off and on the headphones and bluetooth on my phone was the only way to fix it.
If I finally had a connection, everything was fine. In a few very rare cases, the connection worked at the first go.
Some weeks ago, a new firmware for the headphones was released, so I wanted to install them. During the update process, the updater (Android app) said, that the verifcation failed and the firmware cound no be updated. Same behaviour with the Windows 10 app. Even with another phone it did not work. Seems like, something is wrong with the headphones.
So I contacted the support again (first time they gave me the advice to use the Windows 10 app to update firmware) and told me, that I have to return it for repair. The gave me a return label etc. and I sent it back.
After waiting a few weeks I finally got it back. With zest I turned them on, but the joy was marred, because my phone did not recognize them.
Before sending them back, I unpaired the headphones in order to start over with the new ones. Maybe this was the mistake...
I did some pairing testing with other phones (HTC Sensation, BlackBerry Q10, HTC HD2), which found the headphones immediately and worked fine. So my guess is, that only my M8 has a problem with them.
Pairing, unpairing and "repairing" (pairing again) between my M8 and the other mentioned phones worked well, so there cannot be an general bluetooth issue.
After doing a factory reset on my M8 I'm a step futher, because now the phone sees the headphones (somethimes), but it isn't able to establish a connection. In case I see it, I tap on the available devices, the phone tries to connect, but a second later I get the message: "unable to pair. Make sure your devices are on and discoverable, and then try pairing again". Rebooting the phone does not work. I also cleared the data and cache of the bluetooth share app and performed a network reset like described here: http://forum.xda-developers.com/htc-one-m8/help/htc-one-m8-bluetooth-wont-android-6-0-t3340279
My question to guys is, what can I do, to get the headphones to work?
Is it possible, that on the phone is still a piece of information left about the former connection, which refuses any new connection?
Is there a file on the phone, which stores the bluetooth connections? if yes, maybe deleting or editing the file could help?
Thank you in advance!
@@RON
Anyone an idea?
Sent from my HTC One_M8 using Tapatalk

Can't connect Bluetooth speaker (PLEASE HELP)

I have recently gotten a Logitech UE Boom 2 and cannot connect it to my HTC 10 (Sprint). I have tried to connect it via bluetooth and NFC, neither have worked. My phone has paired with many other speakers including the Altec Lansing Mini H20. I have also successfully paired/connected an HTC m9 to the Boom 2. However, whenever I try to connect my HTC 10 I get this message:
Unable to connect
Make sure your devices are on and then try connection again.
I remember somewhere here reading that somebody had a similar problem and solved it by unpairing the other bt devices,then pairing one by one starting from the one he had problems.
ordeniz said:
I remember somewhere here reading that somebody had a similar problem and solved it by unpairing the other bt devices,then pairing one by one starting from the one he had problems.
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Click to collapse
Ok, thanks I will try that. Merry Christmas!

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