[Q] Failed update to kit kat 4.4.2 - G Pad 8.3 Q&A, Help & Troubleshooting

Hi,
Got the KK 4.4.2 update today (Portugal) but the upgrade process stuck at the 26%.
I've already done all the sugestion from phone support of LG and tried the "upgrade recovery" of LG Mobile support tool, but it always stop at the same point.
My question is: how can I force the tablet to exit the download mode? I do believe it is stuck at the process of uploading the ROM to the tablet.
Thanks,

This is what I did: http://forum.xda-developers.com/showpost.php?p=51642702&postcount=53

problem
I have problem, upgrade not working. Title on tablet : "This device is suspected in rooting. software update is not available for rooted device". Any help? Thanks. Sorry for my bad english .

DColombo said:
I have problem, upgrade not working. Title on tablet : "This device is suspected in rooting. software update is not available for rooted device". Any help? Thanks. Sorry for my bad english .
Click to expand...
Click to collapse
Use the LG Mobile update software via PC.

I have Windows 7 in pc, its possible? or i must have win xp?

DColombo said:
I have Windows 7 in pc, its possible? or i must have win xp?
Click to expand...
Click to collapse
Work on Win XP/7/8,but go back to Stock

Related

[P936] Stock v20c.kdz needed (unbranded, German)

Hi everyone,
first thanks everybody for making this forum my daily resource for news about my P936.
I tried almost every available ROM from Stock ICS to CM10 and Liqiud Nitro but everytime I got BSODs and random reboots. My device probably has a hardware problem, so I need to send it to LG for them to repair/replace it. That's why I need to unroot it etc. The .kdz file under the csmg-link seems to be unavailable and all the mirrors I checked already deleted the file - so my request is for anyone who might have the file:
Please upload it to a freehoster and help me out. It's greatly appreciated.
Thank you in advance!
bumbum.droid said:
Hi everyone,
first thanks everybody for making this forum my daily resource for news about my P936.
I tried almost every available ROM from Stock ICS to CM10 and Liqiud Nitro but everytime I got BSODs and random reboots. My device probably has a hardware problem, so I need to send it to LG for them to repair/replace it. That's why I need to unroot it etc. The .kdz file under the csmg-link seems to be unavailable and all the mirrors I checked already deleted the file - so my request is for anyone who might have the file:
Please upload it to a freehoster and help me out. It's greatly appreciated.
Thank you in advance!
Click to expand...
Click to collapse
Just install the official LG updater and let it install the proper ROM. If you're having a problem with it, it's probably because you didn't remove the line you added to your hosts file when "unbricking".
If it won't let you update, install the v18f ROM (the one that comes as an EXE) first, then try the updater again.
found it
I found out how to download the exact .kdz file for your phone (directly from LGs servers: Exchange IMEI with your IMEI:
csmg[dot]lgmobile[dot]com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=IMEI
THX to the 4pda.ru -forum.
bumbum.droid can you plz guide me step by step how to flash kdz firmware in lg p936 . i tried but failed flashing through kdz, kdz stops responding during flashing. so i will be very thankful if you help me flashing v20c ics firmware in lg p936
nabeelking said:
bumbum.droid can you plz guide me step by step how to flash kdz firmware in lg p936 . i tried but failed flashing through kdz, kdz stops responding during flashing. so i will be very thankful if you help me flashing v20c ics firmware in lg p936
Click to expand...
Click to collapse
If you get that error trying running on an XP machine. Or if you have Win 7 prof or above run in virtual xp mode. This is a known issue with win 7.
Sent from my LG-P930 using xda app-developers app
Swetnes said:
This is a known issue with win 7.
Click to expand...
Click to collapse
No, it's not.
thanks for your reply. So is there any other method to flash v20c ics firmware in lg p936 ?
drumist said:
No, it's not.
Click to expand...
Click to collapse
Yes there is. I tried this on Win 7 & Win 8 and it only worked when I ran it on an XP box. Even setting compatibility to XP on Win 7 or Win 8 wouldn't help.
AUSTIN3:16 said:
Yes there is. I tried this on Win 7 & Win 8 and it only worked when I ran it on an XP box. Even setting compatibility to XP on Win 7 or Win 8 wouldn't help.
Click to expand...
Click to collapse
It's more complex than that. It works fine on Windows 7 for many people, myself included. I'm not saying people aren't having issues with it, but to blame the OS is oversimplifying the issue. There are a million other possible causes.
The only only thing I haven't tried to do to get it to work on win 7 is to reformat and reinstall windows. I really would like to know why a lot of us are having issues with win 7. I know win xp works 100% . I am not exactly a newbie when it comes to computers with over 30 years experience including 20 years as a tech and it has me stumped. I would really like to get to the bottom of this. Also I would add that I have only tried this on AMD based computers when I get a chance I will try it on an Intel. But again it is just a guess.
Sent from my LG-P930 using xda app-developers app
flashed v20c firmware successfully. the problem was disabled usb debugging mode. i just turned it on and follow the method of flashing and it works. Now i am Glad to use ics in LG p936 :laugh:.
nabeelking said:
flashed v20c firmware successfully. the problem was disabled usb debugging mode. i just turned it on and follow the method of flashing and it works. Now i am Glad to use ics in LG p936 :laugh:.
Click to expand...
Click to collapse
Sorry for the late response. I followed the unbricking guide. flashing kdz's is almost always the same. Your phone doesn't have to be rooted. Just have the shttps server running and your hosts-file adjusted like the guide says, that should be sufficient.
Does anyone have any advise where to download latest P936 firmware? That link doesn't work for me with my IMEI - it only give back some UML file. Maybe this is just because of my imei - my phone is just for some testing purposes. Can anyone try it? Thank you!

Invalid software package

Hello today i got g3 and it shows me that theres update available .but when i download it and try to install it keeps giving me invalid software package
Akhayev said:
Hello today i got g3 and it shows me that theres update available .but when i download it and try to install it keeps giving me invalid software package
Click to expand...
Click to collapse
are you rooted? if not this is just an bad download try doing it with lg pc suite(pc program)
suljo94 said:
are you rooted? if not this is just an bad download try doing it with lg pc suite(pc program)
Click to expand...
Click to collapse
No i am not rooted i got the phone yesterday ..i just was wondring if the phone broken or something like that
Akhayev said:
No i am not rooted i got the phone yesterday ..i just was wondring if the phone broken or something like that
Click to expand...
Click to collapse
best if you download the kdz manually and flash it using LG Flash Tool 2014, then you can know if there is actually a problem
already remove root permission
:crying: The package is inavlid for rooted device! But i already remove the root permission
What should i do now???
HELPMEVERYWELL!! said:
:crying: The package is inavlid for rooted device! But i already remove the root permission
What should i do now???
Click to expand...
Click to collapse
You have to flash stock firmware for your device.
Akhayev said:
Hello today i got g3 and it shows me that theres update available .but when i download it and try to install it keeps giving me invalid software package
Click to expand...
Click to collapse
Try connecting your phone with the lg suit program or the lg mobile support tools. It is going to download it and apply it on your phone. It work with me.

I am Having issue with updating my Lg G pro f240s

Hello all
I have LG G Pro f240s, (please see screenshots attached) it shows me a note that system updates are available but when I finish downloading the updates it says "phone rooted" , I tried to unroot it by instaling "supersu" (because supersu does have this option to unroot)
but supersu is saying that the phone is not properly rooted !
what I understood is that my phone is partially rooted !!
Notes: :
I think My phone is Korean because when I reset it it starts with Korean language.
The phone files in my computer shows like are corupted. (see attached pic)
The pho
ne shows me a lot of adds and it is veeeeeeery anoying , you can't believe how much adds it shows per hour that's the main reson I want to update it, I have a friend who has an lg g2 with the same android version that I have in my phone and he has the same issue I have , it that a problem in the android version ?
Please help me unroot my phone to instal the updates or if there is anyway to get rid of this adds forever (I tried many antiviruses but still about 4 viruses cannot be deleted)
Many thanks in advance
Why don't you use Lgflashtool to flash new update?
irt118 said:
Why don't you use Lgflashtool to flash new update?
Click to expand...
Click to collapse
Hi irt118
Thank you for your reply
I didn't use it because I have had an LG G2 few weeks ago and I flashed it with LG flashtool with a wrong flash and I broke it :/ ,so I am afraid to repeat the same mistake again.
My phone is (SK telecom) it is the korean version , when I tried to update it with Lg flashtool it gave me question marks everywhere ??? (see attachements please)
Note that I am not in Korea ,will that effect the updates ? , I mean will the lg server send me another version according to the place I live in ?!
Can any one assist me please?
thaaaaaaaaaaaaaanx in advance
kamel-kgb said:
Hi irt118
Thank you for your reply
I didn't use it because I have had an LG G2 few weeks ago and I flashed it with LG flashtool with a wrong flash and I broke it :/ ,so I am afraid to repeat the same mistake again.
My phone is (SK telecom) it is the korean version , when I tried to update it with Lg flashtool it gave me question marks everywhere ??? (see attachements please)
Note that I am not in Korea ,will that effect the updates ? , I mean will the lg server send me another version according to the place I live in ?!
Can any one assist me please?
thaaaaaaaaaaaaaanx in advance
Click to expand...
Click to collapse
Follow this guide, also use this site to check if your phone is F240S or not.
irt118 said:
Follow this guide, also use this site to check if your phone is F240S or not.
Click to expand...
Click to collapse
Hiiiiii irt118
Thank you for your advise
Lg flashtool is showing me an error popup after I press OK ( see pic attached please)
I don't know is there any problem in the application or my pc is not normal !!?
other question : can I update my phone streat away to lolipop without passing through the kitkat ?
I checked my phone model and it is F240S
antivirus in my pc is off
Thank you
kamel-kgb said:
Hiiiiii irt118
Thank you for your advise
Lg flashtool is showing me an error popup after I press OK ( see pic attached please)
I don't know is there any problem in the application or my pc is not normal !!?
other question : can I update my phone streat away to lolipop without passing through the kitkat ?
I checked my phone model and it is F240S
antivirus in my pc is off
Thank you
Click to expand...
Click to collapse
Have you tried it on another pc? It works fine on my pc with win 7.
And yep, you can update your phone streat away to lollipop with lgflashtool.
Sent from my LG-F240L using Tapatalk
irt118 said:
Have you tried it on another pc? It works fine on my pc with win 7.
And yep, you can update your phone streat away to lollipop with lgflashtool.
Sent from my LG-F240L using Tapatalk
Click to expand...
Click to collapse
Thank you irt118 for your help I realy apreciate it ,
I tried in anothe Windows xp pc but still not working
then I installed another windows 7 ( My previous windows version is "W 7 Orient 2")
at first it gave me an error message ,so I went very upset
I found a thread on the net saying that you have to disconnect from the internet while using the flash tool ,
I did so and gess what it worked ? I upgraded to kitkat first then to lolipop
everything worked well at first , but now after reseting the phone I have a little issue with the network
here it is :
I have to 2 sim cards of 2 diferrent providers ( X and Y. ... X sim card is working properly while Y sim card does not ! ?! weard huh !
the most weard thing is that I tried my friend's sim card with same provider as mine Y sim card and it worked on my phone, fine ,so I was thinking may be my sim card is broken ,which is not true because I am using it now on another phone and it works fine
what can be the problem ? knowing that my phone is the korean version with SKTelecom carrier
I am happy with my phone now but it will be much better if I solve this issue of the network
Thanks bro.
kamel

[Q] Can't update software

i bought today a G3 - D855 - 16GB model
and checked the software information it says
android version
4.4.2
software version
V10g-EUR-XX
so i tapped the update center and then software update and it found a new update:
V10h-AUG-05-2014 (213,90MB)
and when i try to download it, it says cannot download and the bar stays at 0% and when i click it i get:
SERVER ERROR
Problem with server. Please try later.
and the problems stays, tried factory reset and everything...nothing helps
suxxes said:
i bought today a G3 - D855 - 16GB model
and checked the software information it says
android version
4.4.2
software version
V10g-EUR-XX
so i tapped the update center and then software update and it found a new update:
V10h-AUG-05-2014 (213,90MB)
and when i try to download it, it says cannot download and the bar stays at 0% and when i click it i get:
SERVER ERROR
Problem with server. Please try later.
and the problems stays, tried factory reset and everything...nothing helps
Click to expand...
Click to collapse
You can also update via kdz or tot, take a look at this: http://forum.xda-developers.com/showthread.php?t=2785089
Maybe it's a problem of your network, or maybe just the server is off (?). You should try later :v
nelson1130 said:
Maybe it's a problem of your network, or maybe just the server is off (?). You should try later :v
Click to expand...
Click to collapse
No. I have exact the same problem.
When i try to update it with LG Mobile Support Tool, i got the message that the mobile is uptodate. Due it has only ver 4.4.2. So i tried LG PC Suit, it finds a new update, but after a while some error message shows.
There has to be more than me and suxxes that have this issue.
hi, go to this site: http://devtester.ro/projects/lg-firmwares/
there you will find the latest update for your phone. just enter your imei number, download the file and flash it.
twisted_twice said:
hi, go to this site: (url removed, i'm a new user), there you will find the latest update for your phone. just enter your imei number, download the file and flash it.
Click to expand...
Click to collapse
I did exactly as you said. Searched for my IMEI no. and got one hit: D85510A_00.kdz
I installed the drivers and LG Flash Tool 2014.
Everything seemed to work, Apart from LG Flash Tool 2014 that showed a lot of question marks (??? ????).
When the flashing was done, the mobile started up with the installation/configuration as usual. But what is this?....still Android 4.4.2!!! What the heck!
Squ33z3 said:
I did exactly as you said. Searched for my IMEI no. and got one hit: D85510A_00.kdz
I installed the drivers and LG Flash Tool 2014.
Everything seemed to work, Apart from LG Flash Tool 2014 that showed a lot of question marks (??? ????).
When the flashing was done, the mobile started up with the installation/configuration as usual. But what is this?....still Android 4.4.2!!! What the heck!
Click to expand...
Click to collapse
try this site : http://lg-phone-firmware.com/firmware-Lg+G3-Tutti-41.html

Urgent help lg g3 d855

Hello guys.
i just recently bought new LG G3, checked the imei with csmg tool and got the link for the KDZ v21a file
when i put this kdz file into the Flashtool, the upgrade stops at 2%. what to do
on the other hand there is no Update Center in the Menu its too weird
PLSSS help
Model number please
D855... CSMG tools shows 6KG
Anik49 said:
Model number please
Click to expand...
Click to collapse
model is D855 and CSMG tool shows its 6kg but its 32GB
Try to use tot method....or reinstall driver or try different pc
Make sure you are not using windows 8 or 10. They have problems i had to use windows 7
jeddahboy23 said:
Hello guys.
i just recently bought new LG G3, checked the imei with csmg tool and got the link for the KDZ v21a file
when i put this kdz file into the Flashtool, the upgrade stops at 2%. what to do
on the other hand there is no Update Center in the Menu its too weird
PLSSS help
Click to expand...
Click to collapse
If you're running Windows 10, try setting to Windows Compatibility Mode for the Flashtool app to Windows 8. I had the same problem you reported the first time I tried to flash a kdz file after upgrading to Windows 10. Changing the compatibility mode worked for me; kdz flashed fine afterwards.
Windows 10
Abort said:
If you're running Windows 10, try setting to Windows Compatibility Mode for the Flashtool app to Windows 8. I had the same problem you reported the first time I tried to flash a kdz file after upgrading to Windows 10. Changing the compatibility mode worked for me; kdz flashed fine afterwards.
Click to expand...
Click to collapse
I am using Windows 10.. I will do this today lets see if its works
jeddahboy23 said:
Hello guys.
i just recently bought new LG G3, checked the imei with csmg tool and got the link for the KDZ v21a file
when i put this kdz file into the Flashtool, the upgrade stops at 2%. what to do
on the other hand there is no Update Center in the Menu its too weird
PLSSS help
Click to expand...
Click to collapse
Wait, aren't you that guy who oppened like 6 different threads pretending to be a developer and to have ported MM to the g3 and being asked by LG to help them with MM update on g3 and so on? And posting on said threads the work of others? Now you are asking for help because you bricked your phone? Lol
Sent from my LG-D855 using Tapatalk
arbrib86 said:
Wait, aren't you that guy who oppened like 6 different threads pretending to be a developer and to have ported MM to the g3 and being asked by LG to help them with MM update on g3 and so on? And posting on said threads the work of others? Now you are asking for help because you bricked your phone? Lol
Sent from my LG-D855 using Tapatalk
Click to expand...
Click to collapse
Yes, he deleted my previous comment about this

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