screen issue - Galaxy Tab 3 Q&A, Help & Troubleshooting

Anyone notice, or experienced any issue in regards to the screen being unresponsive? Like the unlock screen when fully charged, and connected to the charger? Also during game play some times the screen wont respond accordingly to a joystick, or continue controlling a particular button while not being pressed. Even in game content isnt visible. Example: I play order and chaos online. For those unfamiliar its an mmo game (supersweet) generally on any other device, I could multiple mobs pf 10-20 with no issues. On this device however, I get maybe 3-4 mobs and they start to disappear and I am no longer able to see them. They still are attacking me, but I cant see them. Any suggestions? Screen issue? Should I try a rom? Im using samsung tab 3 10.1 wifi stock and rooted 4.3

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Htc one x query

Dear all
I am new to this forum and new to using HTC, so therefore would like to share my experience and to see whether anyone else shares the same experience:
In terms of battery life, I can get through virtually the whole day on one charge, this includes streaming videos for around 2 hours, playing games like GTA3, Shadowgun, Riptide, for an hour~ Listen to FM radio for 30 minutes and just general texting now and again.
HOWEVER I have had the phone since April 5th and since 2 or 3 days ago I have been experiencing a bug that prevents me from unlocking my phone. Once the screen is blacked out in standby mode and I click the power button to turn on the screen and try to pull the ring up to unlock, I am unable to do so. The ring stays locked at the bottom with a few minor bounces and at the top of the screen a text reads pull the ring up to unlock. The only way for me to unlock the screen is to activate the settings menu from the locked screen and then click the home button. Additionally once I am back from the unlock screen the lower portion of my screen where I had difficulty unlocking the phone operates as normal. I have tried searching this forum but maybe I am a uber noob but can't find any mention of this or any fixes. Does anyone have this issue? Do I need to return my phone? The phone is with Three UK and I purchased the handset through Affordable Mobiles.
Additionally is it me or does the phone not enable multitasking? I have loaded a youtube video for example half way through but if I use the recent app button or home button to access another program say "Fruit Ninja" and then reload into the Internet app, the handset is forced to reload the webpage thus losing all my previous loaded stream. This is the same when I play GTA3 if I hit the home button by mistake and then quickly try to re-enter the game it loads the game from the start rather than resuming the gameplay.
I have recently also seen "noise" and other artifacts and screen anomalies. Additionally the screen flex is becoming more and more noticeable.
Hope someone can help! But atm I am thinking how the hell can they have released this product after alpha and beta testing should have uncovered these issues right?
Best wishes
kingyip said:
Dear all
I am new to this forum and new to using HTC, so therefore would like to share my experience and to see whether anyone else shares the same experience:
In terms of battery life, I can get through virtually the whole day on one charge, this includes streaming videos for around 2 hours, playing games like GTA3, Shadowgun, Riptide, for an hour~ Listen to FM radio for 30 minutes and just general texting now and again.
HOWEVER I have had the phone since April 5th and since 2 or 3 days ago I have been experiencing a bug that prevents me from unlocking my phone. Once the screen is blacked out in standby mode and I click the power button to turn on the screen and try to pull the ring up to unlock, I am unable to do so. The ring stays locked at the bottom with a few minor bounces and at the top of the screen a text reads pull the ring up to unlock. The only way for me to unlock the screen is to activate the settings menu from the locked screen and then click the home button. Additionally once I am back from the unlock screen the lower portion of my screen where I had difficulty unlocking the phone operates as normal. I have tried searching this forum but maybe I am a uber noob but can't find any mention of this or any fixes. Does anyone have this issue? Do I need to return my phone? The phone is with Three UK and I purchased the handset through Affordable Mobiles.
Additionally is it me or does the phone not enable multitasking? I have loaded a youtube video for example half way through but if I use the recent app button or home button to access another program say "Fruit Ninja" and then reload into the Internet app, the handset is forced to reload the webpage thus losing all my previous loaded stream. This is the same when I play GTA3 if I hit the home button by mistake and then quickly try to re-enter the game it loads the game from the start rather than resuming the gameplay.
I have recently also seen "noise" and other artifacts and screen anomalies. Additionally the screen flex is becoming more and more noticeable.
Hope someone can help! But atm I am thinking how the hell can they have released this product after alpha and beta testing should have uncovered these issues right?
Best wishes
Click to expand...
Click to collapse
For the unlocking, do you use a silicone cover for your phone? I heard this stops the screen from working due to static no ground (which would usually be your hand) as the silicone cover isn't a conductor the screen has no ground!!!
I don't have a silicon cover but I do have a screen protecter. Does no one else have a issue with the unlocking ofthe phone

[Q] Short swipes not recognized?

I've been having this issue since JWR66N, and it persists to JSS15Q as well: In most games (Temple run 2 and Squarescape for example), when I swipe on the screen for a short distance (which is normal what I usually do on phones since it doesn't require much movement of the finger), the game won't recognize the swipe and so won't execute the action (ex: jump or slide for Temple run 2, or move in the swipe direction for Squarescape). Longer swipes are recognized normally though.
The thing is, when I enable pointer location in dev menu, the trails are displayed correctly after each swipe, meaning the swipes got recognized by the nexus, but not transferred to the games. Thus I don't think this is related to multi-touch issue or other popular touch issues many people seem to have.
Since this is my first time using an android tablet, I'm wondering if this is normal, or some kind of defect on my unit. I have used many phones, android, ios and windows phone, and also ios tablets and never has any device failed to recognize these kind of swipes in games.
So, any idea why this is happening?
//PS: this happens consistently, not just randomly. And it happens when the nexus is very cool and still have a lot of free memory also (Squarescape is a very light game)
Ehhh... anyone?
Master619 said:
Ehhh... anyone?
Click to expand...
Click to collapse
I have this problem as well. It is related to the touch screen issues that most people experiences prior to the update. I suppose there are still things Google needs to patch up.

[Q] Random slowdown/WiFi freezing

Hi guys, hopefully someone can acknowledge if this is a common problem or not.
Basically when playing games (all games), does anyone get random slowdowns? Like the game becomes super laggy for maybe 3-6 seconds?
Using System Monitor, I don't see anything happening with the CPU such as hitting 100% or anything like that, so it's doesnt seem to be the CPU working on anything else. As said, it happens randomly but will always happen if playing. This doesn't seem to to happen in any non-gaming apps or the homescreen.
Secondly, another random issue seems to be toggling WiFi on. Basically when turning on WiFi from the Notification Bar, it will just sit there and then eventually the phone will freeze. I can still press lock button (on the right of the phone) which will put the srceen off and on as if it was locking and it even makes the locking noise. However the screen will be completely unresponsive, completely unable to interact with the phone.
Again, this is random and doesn't seem to be brought on by anything I can see.
Holding the lock button to restart the phone still works.
Running completely stock. (GT9190) on stock firmware for South Africa. No root, nothing.
So guys, does this happen to anyone else? Hopefully this is normal and will be fixed by Samsung with 4.3/4.4 or something.
S4 mini lags
I had the same problem but when i install New software update XXUBML4 it gone

[Q] Clash of clans touch screen issues, 8.4

Just got this tablet yesterday. A big part of my usage will be playing clash of clans (just too addicting). So, when I got home with the Tab last night I played a couple hours of CoC, running stock.
First thing I noticed, the screen is in fact beautiful. Even on the lower brightness settings the colors pop which is amazing.
But... I started to notice touch sensitivity issues in CoC almost immediately. In the game you have to click little buildings to select them / collect resources and such. I noticed that the screen seemed to not be registering some of my clicks. In the most extreme case I'd have to touch a building 2-3 times before it would actually register. Has anyone else had this issue? I've got a couple theories:
1) The screen may be registering my clicks as little tiny swipes instead of presses. Is there any way to adjust the sensitivity on this?
2) Screen may be defective (seems worse on the left side, but could be my imagination)
3) This is just a CoC issue / compatability with the Tab S
Clear Data,Cache and retry maybe it's just a lag?did you face any heating problem?
I recommend you to 'tick' show touches option in Developers Options!
echoboomer said:
Just got this tablet yesterday. A big part of my usage will be playing clash of clans (just too addicting). So, when I got home with the Tab last night I played a couple hours of CoC, running stock.
First thing I noticed, the screen is in fact beautiful. Even on the lower brightness settings the colors pop which is amazing.
But... I started to notice touch sensitivity issues in CoC almost immediately. In the game you have to click little buildings to select them / collect resources and such. I noticed that the screen seemed to not be registering some of my clicks. In the most extreme case I'd have to touch a building 2-3 times before it would actually register. Has anyone else had this issue? I've got a couple theories:
1) The screen may be registering my clicks as little tiny swipes instead of presses. Is there any way to adjust the sensitivity on this?
2) Screen may be defective (seems worse on the left side, but could be my imagination)
3) This is just a CoC issue / compatability with the Tab S
Click to expand...
Click to collapse
I play clash of clans. This is happening because you are lagging. Just close all other apps before playing. Its all smooth for me
DUHAsianSKILLZ said:
I play clash of clans. This is happening because you are lagging. Just close all other apps before playing. Its all smooth for me
Click to expand...
Click to collapse
Hmm, still happening tonight. I did a fresh reboot and made sure only CoC was running in the task manager. Still had the issue with missed clicks, maybe about 1 in every 8.
enable the deiveloper options (google if you don't know how, it is easy and required to be able to playdeus ex the fall for reasons)
Under developer options there are 2 options under input enable both of them. That will give you a graphical representation of your touches and swipes.
While we are in settings check device/display for touch sensitivity and try checking or unchecking the box to see if that helps you out.
one last thing if you are comming from a smaller screen device you may not have have noticed but touch screens are not pixel perfect in the best of worlds. And on a smaller screen with less pixels it tends to be easier to hit the area you want. Check to see if you are not hitting somethine else by a building by placing walls surrounding a building like a mine or a pump then touch to collect.
This is happening for me also, and it is really annoying. Clash of Clans is the main thing I use the tablet for.
I tried enabling the developer options like was suggested, and it is still happening. Even with the graphical touch and swipe showing where I tapped on something, Clash of Clans is apparently ignoring the action.
Use stylus
It works better if you use a stylus. I have the same problem but I have not yet found the ideal solution. Therefor most of the time, I keep on using my Motorola Xoom to play with CoC.
echoboomer said:
Just got this tablet yesterday. A big part of my usage will be playing clash of clans (just too addicting). So, when I got home with the Tab last night I played a couple hours of CoC, running stock.
First thing I noticed, the screen is in fact beautiful. Even on the lower brightness settings the colors pop which is amazing.
But... I started to notice touch sensitivity issues in CoC almost immediately. In the game you have to click little buildings to select them / collect resources and such. I noticed that the screen seemed to not be registering some of my clicks. In the most extreme case I'd have to touch a building 2-3 times before it would actually register. Has anyone else had this issue? I've got a couple theories:
1) The screen may be registering my clicks as little tiny swipes instead of presses. Is there any way to adjust the sensitivity on this?
2) Screen may be defective (seems worse on the left side, but could be my imagination)
3) This is just a CoC issue / compatability with the Tab S
Click to expand...
Click to collapse
I bet you guys using marshmallow os wright ? I have this problem too.. i suspect thr os isnt compatible to coc, or the coc isnt compatible to marshmallow. We need some fixes from both.
echoboomer said:
Just got this tablet yesterday. A big part of my usage will be playing clash of clans (just too addicting). So, when I got home with the Tab last night I played a couple hours of CoC, running stock.
First thing I noticed, the screen is in fact beautiful. Even on the lower brightness settings the colors pop which is amazing.
But... I started to notice touch sensitivity issues in CoC almost immediately. In the game you have to click little buildings to select them / collect resources and such. I noticed that the screen seemed to not be registering some of my clicks. In the most extreme case I'd have to touch a building 2-3 times before it would actually register. Has anyone else had this issue? I've got a couple theories:
1) The screen may be registering my clicks as little tiny swipes instead of presses. Is there any way to adjust the sensitivity on this?
2) Screen may be defective (seems worse on the left side, but could be my imagination)
3) This is just a CoC issue / compatability with the Tab S
Click to expand...
Click to collapse
I have a Samsung Tab 3 and recently the touch screen has gone haywire. I drop a troop at 12oc and heal spell drops randomly at 6oc or wherever. I click on the screen and the screen zooms in and out irradictly . Trying to do a raid must less a war attack is impossible. Anyone have the same issues? Can't play at all atm. Really frustrating

Note 4 Suddenly Having a Multitude of problems. Hardware Issue?

Hello, I have had my Note 4 for quite some time now and have not had any issues with it up until the last month or so.
At first it started out as just a hiccup every now and then, an example would be when I play music via bluetooth to my Jeep CD Player, I would sometimes have to turn bluetooth off then back on to get it to connect or reconnect.
Now things are getting out of hand. Here is a list of problems I have on a daily/hourly basis and seemingly at random times. I cannot reproduce any of these problems (except the NFC problem) on demand.
I have noticed that rebooting the phone will clear up these issues (except NFC) for a short time, SOMETIMES. Other times a reboot does nothing to help the situation.
Keyboard Lag
Sometimes when I press the keys the phone vibrates indicating a key press and magnifies the key that is being pressed, but fails to enter anything in the text box/input field. For the record I am using Swiftkey. I have noticed that this happens most often when I open an app via "popup notification." For example, if I were to receive an IM or SMS I would tap on the notification that pops up, which then switches to/opens the corresponding app. It is then I will more often than not have this issue. To remedy this I have to close and re-open the app, sometimes several times causing the keyboard to open and close, several times... Sometimes when I TAP a key, the phone will behave as though I have held the key down or performed a "long press." This issue is not exclusive to the keyboard, it often happens anywhere on the screen and with any app, usually indicating that I have been "long pressing" for about 1-2sec at a time.
NFC Does Not Work
One day while I was at work I attempted to add the office printer via NFC. To my surprise I was unable to turn on NFC via the "quick settings" drawer. In the quick settings panel the NFC icon would light up, as if it were turning on, and then just turn right back off again, this happens consistently. I went into setting to enable NFC that way and I am stuck with a slider that is actually in the "on" position but greyed out, I am unable to interact with it.
Bluetooth Connectivity
I have a JVC CD player in my Jeep, I often use YouTube or Google Play Music when I drive. Usually I do not have any problems connecting to the CD player at first, but after about 30-60sec of playback the audio goes blank. The app says that it is still playing however no audio can be heard. Then it will suddenly come back on after about 5-10sec, and here is where it gets strange. After the audio comes back on after this "hiccup" the playback is fast, as in it is playing at 2X's it's normal speed, makes the vocals sound like chipmunks. This will continue indefinitely until I turn on the screen, unlock the phone, then shut the screen off. Then the audio goes on playing fine. This happens with both YouTube and Play Music, while using YouTube the video gets sped up as well. I also experience issues with connectivity where sometimes at random the phone will just disconnect from the CD player, and refuse to reconnect until I have rebooted the phone, or if it does reconnect I get no audio until the phone is rebooted. I notice that this ONLY happens when connected via bluetooth. If I turn bluetooth off while this is happening music will play over the phone's speaker perfectly normal. My CD player has a hands free feature, and I do not seem to have any issues with phone calls, it's only with music playback do I have problems.
Originally I thought it was my CD player acting up, however in light of the other problems, and the fact that I tested it with my tablet and two of my friend's phones without issue, I don't think the CD player is the problem.
Sluggish/Glitchy UI
Sometimes when the phone really freaks out, the UI behaves very strangely. Sometimes notification Icons will hover above the running app, other times the whole screen will lock in place for a few seconds. Sometimes if the screen is locked up, I will shut it off, then turn it on, shut it off, turn it on. However as I press the power button to turn the screen on and off, nothing is happening, the screen just stays black while the "back" and "recent apps" buttons light up at the bottom. Then when the screen does finally come back in it will flash on and off quickly in accordance with how many times I pressed the power button. While all this is happening, if I hold the power button to turn the phone off, the power/reboot menu will appear without incident. Sometimes when I am swiping to unlock the phone, it does not register the full swipe. Basically it acts/appears as though I lightly touched the screen and moved my finger a half inch even though I have drug my finger all the way across the screen. To remedy that issue I have to SLOWLY drag my finger across the screen and then it unlocks without incident. I have also noticed that when I go to "swipe away" a notification, especially one that has "information" in it, it will swipe off the information but leave the notification there and display the app name the notification was from. An example would be, if I just installed an app (for example YouTube) from the Play Store, the notification will say "YouTube has been successfully installed." When I swipe either left or right to remove that notification, a "white ghost box" or "overlaying top layer" with the "successfully installed" text in it will slide away. However it leaves behind a green box/notification that says "Google Play Store" and that remains until I shut the screen off and turn it back on.
NFC Will Not Turn On
I simply cannot get NFC to turn on, the slider is in the ON position but is greyed out as I mentioned earlier. I would post a picture but I guess there is a 10post rule before I can do that. I have given up on NFC, mostly because I rarely use it, so it's really not that big of a deal.
Initializing the Camera
I use an app called "Telegram" instead of SMS messaging, thus I use Telegram to share pictures with friends. Sometimes, again I am not able to reproduce this problem on demand, the problem comes and goes seemingly at random. The camera will take more than 30-60sec to initialize, while I am waiting for it I am stuck with a black screen. If the camera doesn't initialize, shutting the screen on then off will take me back to the telegram app. I never get an error message or anything. Other times when I try to use the camera it pops on instantly and works flawlessly. Originally I thought this was a problem specific to telegram, however in the name of science I tested it with the default camera app and get the same results.
USB File Transfers
I'm not really sure this is specific to my phone, but whenever I transfer files from my PC to the phone or from the phone to PC, it is PAINFULLY slow. It's even painfully slow when the PC just displays what is in the folder. However I can't say for sure this is related because I never attempted to transfer files until I started having these issues, at which point I thought it would be a good idea to start backing things up.
Gets Stuck in 3G Mode
This happens rarely, not even sure that it's related but I felt that it was worth mention.
What have I done to try to remedy this problem you ask?
So far I have performed a non-root ADB nandroid backup, just in case factory resetting the phone didn't work.
I have factory reset the phone 2 times, I see no improvements.
I have cleared out my SD card/removed SD card
I removed and/or shut off bloatware apps (Yes I tested the phone without removing/disabling bloatware, still having the same issues)
Wiped cache via Recovery
I am not sure what else I can really do to fix the phone, I am starting to think that this is a hardware issue. I should mention that there was no significant event that I feel would cause these malfunctions. System update installed and worked perfectly up until this last month, I have not dropped the phone from significant height, the phone has an otterbox anyway. I have not gotten the phone wet, it has not been left outside, this phone has not seen any abuse what-so-ever. I just started having these problems out of the blue and they seem to be getting progressively more frequent and longer lasting. If I don't get any ideas from here I am going to try to get Verizon to replace the phone via insurance, however I don't have high hopes for that because I have grandfathered unlimited data and this is not the "original" phone that I had when I added the insurance option, so I am not sure it's covered.
Does anyone have any ideas on what could be causing this or anything I can do to correct it or try to troubleshoot it?
Any help is greatly appreciated!
Phone Information is as follows:
Samsung Galaxy Note4
Model: SM-N910V
Android Ver: 5.0.1
Baseband Ver: N910VVRU2BOG5
Build#: LRX22C.N910VVRU2BOG5
HW Ver: N910V.05
Verizon Wireless
Non-Root, Default Launcher, Not modified in any way.
I realize that this is a long post but whenever I ask for help I like to be detailed. If I left out any information that might be helpful please let me know.
Unfortunately, it looks very much like components on your logic board are going bad. Sometimes a few specific things will go bad that don't actually make the phone unusable, but make it act similar to what you are explaining. It wouldn't be worth the money you'd have to pay someone to track down the bad components and replace them. If you really like the note 4, I would just make a full backup with kies while you can, buy a new phone and restore your backup.
All of Kies backups do NOT restore to a new phone! Only contacts, messages and call logs will restore on a new phone. Use Samsung Smart Switch or Helium. Good luck
Sent from my SM-N910V using Tapatalk
outcasted2003 said:
All of Kies backups do NOT restore to a new phone! Only contacts, messages and call logs will restore on a new phone. Use Samsung Smart Switch or Helium. Good luck
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
I see. I didn't know that because I've always restored my backups to the same phone. Thanks for the info.

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