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I've had this problem sometime over a month now, can't remember if I did anything to make it like this. I made a post somewhere about it happening the 17th of May, so it started somewhere before that.
My phone will freeze for 2 seconds and then reboot itself.
It started while I was on stock 4.0.2 and now I'm on stock 4.0.4 IMM761. I have a GSM Galaxy Nexus.
It only happens just after the phone has been woken up and something is started. The most common (as it's my go-to-way of forcing it, to see if it's still there) is after waking up the phone, sliding down the notification bar and pressing "settings", which doesn't open but the phone freezes and reboots itself. I first discovered this when I wanted to go in there to change screen brightness. It's also happened when I went into the notification bar and pressed a battery app there. It doesn't matter if I'm doing it in the lock screen or after the lock screen.
It's also happened when I wake up the phone and enter the camera through the lock screen.
It also regularly happen if I set an alarm in the morning. When my alarm is suppose to play it freezes and reboots, and when it's rebooted, the alarm has been cancelled without ever playing.
It doesn't need to wake from deep sleep to do this, I've had it happen mere minutes after trying to see if it's there.
I don't know if it has something to do with this, but the 21st of April I tried to do the "clear google services framework" trick to force 4.0.4 ( I was on yakjuxw), but it did not work and I remember my phone acting janky and I was scared it messed something up, but I seem to remember it getting better. I can't remember what exactly it did though.
I've read that 4.0.4 would fix the reboots that a lot of people were having (don't know if it was the exact same kind of reboots as mine) so I did this to make my phone a yakju (translated from Danish):
http://translate.google.dk/translat...at-modtage-opdateringer-til-din-galaxy-nexus/
I did that the 8th of June, and it worked flawlessly and I was on 4.0.4 IMM761 in no time. Unfortunately it did nothing to stop these reboots.
As part of the process of making my phone a yakju I, of course, did a complete factory reset, although I did make a copy of my entire SD and transferred everything over again after the process.
These past two weeks I've tried the following to fix it:
Clear cache partition in recovery.
Clear google services framework.
Clear media storage.
Tried to uninstall many apps, 2-3 a day, to see if they were causing it, re-installing them when I still had the same problem. If it's an app causing this I've yet to find it, but I find it weird that an app could be causing this.
It happens once a day, but never close to each other. It seems that some time has to pass before it can happen, and it only ever happens just after the phone is woken up, either by my alarm or by me opening the notification bar and pressing something there.
Please help me, this is unbearable.
Another thing, yesterday I tried to let it run without me pulling down the notification bar and pressing "settings", which would set off the freeze-reboot. I found that my phone would not freeze-reboot but very often it would "reload" app icons and widgets when I went around my homescreens. Where I can only see my wallpaper for half a second and then the icons/widgets appear. It would do this very often throughout my 1day 5hour uptime, and a couple of times I would try to force the reboot (by pressing "settings" in the notification bar), after the icons/widgets did the invisible/load thing and it didn't reboot. This must have something to do with it?
hi,
experienced this on my nexus s back then what i did is from recovery>mount and storages>formatted system, boot, and everything else except sd card.then it was all gone.btw you will have to flash your rom and kernel again as this is a full wipe.hope i helped and do this on your own risk
daff
bump
did it cure your reboots?
daff
dark06 said:
did it cure your reboots?
daff
Click to expand...
Click to collapse
I haven't tried that yet. I'm trying a "RAM booster" app to see if that helps, but that doesn't sound too stable even if it does.
I'm going to do a full factory reset and installing nothing, or moving anything to the SD, and just let it run like that to see if it works.
Just writing an update for anyone googling themselves here with the same problem, I had it resolved.
I found out that if I didn't force the reboot (by turning on the phone and quickly pulling down the tray and pressing something there) it could last a long time with just the launcher resetting, but it would lead to complete freezes (anywhere I was on the phone) and would require a battery-pull.
My plan was to wait for jelly-bean before doing another factory reset, I got the JB update and it completely removed the problem. I still don't know why the problem suddenly started or what caused it, all I know is that the JB update fixed it, and the update is fantastic, my phone's never been better.
Hi all -
I'm on AT&T, 100% stock, non-rooted, etc. I upgraded to JB last night via Kies without issue.
However, ever since the upgrade, my phone won't go more than 5 minutes without freezing and then crashing.
It's a very odd behavior... the screen will still animate. So, if I'm playing a game with a timer, the timer will still count down. But all touch input (including menu/home/back) does nothing. Home/back don't illuminate or do anything, but they do provide haptic feedback. Power button does turn the screen on/off.
Eventually after a few minutes, the lock screen comes up with the "tip" even though I've clicked to never show it again. However, it barely registers a swipe to unlock when it freezes again. At that point, it will usually self-reboot.
I've tried to enable some of the developer options to see if maybe there was a rogue program that was incompatible with JB, and maybe causing the issue, but I couldn't see any correlations.
I really want to avoid doing a factory reset if at all possible, as I have a game that I worked really hard on to beat a few levels, and I'd hate to lose my progress.
Anyone have any ideas on what I can try?
I should note that uninstalling programs is iffy... sometimes it works, other times it just uninstalls indefinitely.
Thanks!
Castaway78 said:
Hi all -
I'm on AT&T, 100% stock, non-rooted, etc. I upgraded to JB last night via Kies without issue.
However, ever since the upgrade, my phone won't go more than 5 minutes without freezing and then crashing.
It's a very odd behavior... the screen will still animate. So, if I'm playing a game with a timer, the timer will still count down. But all touch input (including menu/home/back) does nothing. Home/back don't illuminate or do anything, but they do provide haptic feedback. Power button does turn the screen on/off.
Eventually after a few minutes, the lock screen comes up with the "tip" even though I've clicked to never show it again. However, it barely registers a swipe to unlock when it freezes again. At that point, it will usually self-reboot.
I've tried to enable some of the developer options to see if maybe there was a rogue program that was incompatible with JB, and maybe causing the issue, but I couldn't see any correlations.
I really want to avoid doing a factory reset if at all possible, as I have a game that I worked really hard on to beat a few levels, and I'd hate to lose my progress.
Anyone have any ideas on what I can try?
I should note that uninstalling programs is iffy... sometimes it works, other times it just uninstalls indefinitely.
Thanks!
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Click to collapse
This sounds somewhat familiar to my experiences with JB. I rooted right away with the stock JB and had freezing / crash issues. So I then went pure stock and had issues (un-rooted). I then tried a custom TW-based ROM called BlackJelly and had issues. Now I am on CM10.1 which is AOSP JB4.2.1 based and things are even worse.
There seems to be no JB ROM that is stable for my phone. Getting very tired of this.
See my thread for details:
http://forum.xda-developers.com/showthread.php?t=2044769
- Ed
Strangely enough, my issue ended up going away. I think it was a rogue program that needed it's dalvik cache rebuilt. Once uninstalled, the phone worked great. Not sure what app it was.
Hello, I have had my Note 4 for quite some time now and have not had any issues with it up until the last month or so.
At first it started out as just a hiccup every now and then, an example would be when I play music via bluetooth to my Jeep CD Player, I would sometimes have to turn bluetooth off then back on to get it to connect or reconnect.
Now things are getting out of hand. Here is a list of problems I have on a daily/hourly basis and seemingly at random times. I cannot reproduce any of these problems (except the NFC problem) on demand.
I have noticed that rebooting the phone will clear up these issues (except NFC) for a short time, SOMETIMES. Other times a reboot does nothing to help the situation.
Keyboard Lag
Sometimes when I press the keys the phone vibrates indicating a key press and magnifies the key that is being pressed, but fails to enter anything in the text box/input field. For the record I am using Swiftkey. I have noticed that this happens most often when I open an app via "popup notification." For example, if I were to receive an IM or SMS I would tap on the notification that pops up, which then switches to/opens the corresponding app. It is then I will more often than not have this issue. To remedy this I have to close and re-open the app, sometimes several times causing the keyboard to open and close, several times... Sometimes when I TAP a key, the phone will behave as though I have held the key down or performed a "long press." This issue is not exclusive to the keyboard, it often happens anywhere on the screen and with any app, usually indicating that I have been "long pressing" for about 1-2sec at a time.
NFC Does Not Work
One day while I was at work I attempted to add the office printer via NFC. To my surprise I was unable to turn on NFC via the "quick settings" drawer. In the quick settings panel the NFC icon would light up, as if it were turning on, and then just turn right back off again, this happens consistently. I went into setting to enable NFC that way and I am stuck with a slider that is actually in the "on" position but greyed out, I am unable to interact with it.
Bluetooth Connectivity
I have a JVC CD player in my Jeep, I often use YouTube or Google Play Music when I drive. Usually I do not have any problems connecting to the CD player at first, but after about 30-60sec of playback the audio goes blank. The app says that it is still playing however no audio can be heard. Then it will suddenly come back on after about 5-10sec, and here is where it gets strange. After the audio comes back on after this "hiccup" the playback is fast, as in it is playing at 2X's it's normal speed, makes the vocals sound like chipmunks. This will continue indefinitely until I turn on the screen, unlock the phone, then shut the screen off. Then the audio goes on playing fine. This happens with both YouTube and Play Music, while using YouTube the video gets sped up as well. I also experience issues with connectivity where sometimes at random the phone will just disconnect from the CD player, and refuse to reconnect until I have rebooted the phone, or if it does reconnect I get no audio until the phone is rebooted. I notice that this ONLY happens when connected via bluetooth. If I turn bluetooth off while this is happening music will play over the phone's speaker perfectly normal. My CD player has a hands free feature, and I do not seem to have any issues with phone calls, it's only with music playback do I have problems.
Originally I thought it was my CD player acting up, however in light of the other problems, and the fact that I tested it with my tablet and two of my friend's phones without issue, I don't think the CD player is the problem.
Sluggish/Glitchy UI
Sometimes when the phone really freaks out, the UI behaves very strangely. Sometimes notification Icons will hover above the running app, other times the whole screen will lock in place for a few seconds. Sometimes if the screen is locked up, I will shut it off, then turn it on, shut it off, turn it on. However as I press the power button to turn the screen on and off, nothing is happening, the screen just stays black while the "back" and "recent apps" buttons light up at the bottom. Then when the screen does finally come back in it will flash on and off quickly in accordance with how many times I pressed the power button. While all this is happening, if I hold the power button to turn the phone off, the power/reboot menu will appear without incident. Sometimes when I am swiping to unlock the phone, it does not register the full swipe. Basically it acts/appears as though I lightly touched the screen and moved my finger a half inch even though I have drug my finger all the way across the screen. To remedy that issue I have to SLOWLY drag my finger across the screen and then it unlocks without incident. I have also noticed that when I go to "swipe away" a notification, especially one that has "information" in it, it will swipe off the information but leave the notification there and display the app name the notification was from. An example would be, if I just installed an app (for example YouTube) from the Play Store, the notification will say "YouTube has been successfully installed." When I swipe either left or right to remove that notification, a "white ghost box" or "overlaying top layer" with the "successfully installed" text in it will slide away. However it leaves behind a green box/notification that says "Google Play Store" and that remains until I shut the screen off and turn it back on.
NFC Will Not Turn On
I simply cannot get NFC to turn on, the slider is in the ON position but is greyed out as I mentioned earlier. I would post a picture but I guess there is a 10post rule before I can do that. I have given up on NFC, mostly because I rarely use it, so it's really not that big of a deal.
Initializing the Camera
I use an app called "Telegram" instead of SMS messaging, thus I use Telegram to share pictures with friends. Sometimes, again I am not able to reproduce this problem on demand, the problem comes and goes seemingly at random. The camera will take more than 30-60sec to initialize, while I am waiting for it I am stuck with a black screen. If the camera doesn't initialize, shutting the screen on then off will take me back to the telegram app. I never get an error message or anything. Other times when I try to use the camera it pops on instantly and works flawlessly. Originally I thought this was a problem specific to telegram, however in the name of science I tested it with the default camera app and get the same results.
USB File Transfers
I'm not really sure this is specific to my phone, but whenever I transfer files from my PC to the phone or from the phone to PC, it is PAINFULLY slow. It's even painfully slow when the PC just displays what is in the folder. However I can't say for sure this is related because I never attempted to transfer files until I started having these issues, at which point I thought it would be a good idea to start backing things up.
Gets Stuck in 3G Mode
This happens rarely, not even sure that it's related but I felt that it was worth mention.
What have I done to try to remedy this problem you ask?
So far I have performed a non-root ADB nandroid backup, just in case factory resetting the phone didn't work.
I have factory reset the phone 2 times, I see no improvements.
I have cleared out my SD card/removed SD card
I removed and/or shut off bloatware apps (Yes I tested the phone without removing/disabling bloatware, still having the same issues)
Wiped cache via Recovery
I am not sure what else I can really do to fix the phone, I am starting to think that this is a hardware issue. I should mention that there was no significant event that I feel would cause these malfunctions. System update installed and worked perfectly up until this last month, I have not dropped the phone from significant height, the phone has an otterbox anyway. I have not gotten the phone wet, it has not been left outside, this phone has not seen any abuse what-so-ever. I just started having these problems out of the blue and they seem to be getting progressively more frequent and longer lasting. If I don't get any ideas from here I am going to try to get Verizon to replace the phone via insurance, however I don't have high hopes for that because I have grandfathered unlimited data and this is not the "original" phone that I had when I added the insurance option, so I am not sure it's covered.
Does anyone have any ideas on what could be causing this or anything I can do to correct it or try to troubleshoot it?
Any help is greatly appreciated!
Phone Information is as follows:
Samsung Galaxy Note4
Model: SM-N910V
Android Ver: 5.0.1
Baseband Ver: N910VVRU2BOG5
Build#: LRX22C.N910VVRU2BOG5
HW Ver: N910V.05
Verizon Wireless
Non-Root, Default Launcher, Not modified in any way.
I realize that this is a long post but whenever I ask for help I like to be detailed. If I left out any information that might be helpful please let me know.
Unfortunately, it looks very much like components on your logic board are going bad. Sometimes a few specific things will go bad that don't actually make the phone unusable, but make it act similar to what you are explaining. It wouldn't be worth the money you'd have to pay someone to track down the bad components and replace them. If you really like the note 4, I would just make a full backup with kies while you can, buy a new phone and restore your backup.
All of Kies backups do NOT restore to a new phone! Only contacts, messages and call logs will restore on a new phone. Use Samsung Smart Switch or Helium. Good luck
Sent from my SM-N910V using Tapatalk
outcasted2003 said:
All of Kies backups do NOT restore to a new phone! Only contacts, messages and call logs will restore on a new phone. Use Samsung Smart Switch or Helium. Good luck
Sent from my SM-N910V using Tapatalk
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I see. I didn't know that because I've always restored my backups to the same phone. Thanks for the info.
Hi, i have a big issue with this phone, i bought it like 2 weeks ago.
Since the 2nd day of use, i started to experience this issue, sometimes and usually when im not using wifi but mobile data, the screen goes to lockscreen, if i try to unlock it will lock again and that happens a couple of times, maybe 2, 3, 4, 5 times, sometimes i have to press lock button and try again. its really annoying, because somtimes it doesnt happen in a lot of time and then after 1 hour in the street and while im using it it locks and unlocks like crazy.
i did a soft factory reset but didnt work, i even tried in safe mode and it still happens.
yesteday i noticed that it even wakes up for no reason, that happened while i was driving in a highway, it suddenly wakes up like if i touched it, i disabled every feature about auto waking (like 2 touch, motion detection) but it still happens.
the only thing that makes it stop is if i switch airplane mode, so i guess maybe its something related to network (not wifi or location or mobile data because i disabled those and still happened), but when it is in airplane mode it will work fine, obv thats not a real solution.
i tried disabling and uninstalling a lot of apps but i cant figure out whats making this, im pretty sure its software problem, something related to network but i dont know.
do you have any ideas? even if i take it to tech service it will be hard to show them because sometimes it doesnt happen in hours.
anybody has an idea what could be causing my phone to lock for no reason while using it on the street?
Your phone gone kaboom
I have same problem, the problem is caused by the weak signals,which means that your phone connectivity is constantly changing, for example on a highway or in a basement. Solutions I have none, just waiting samsung to make a fix
Yes, thats exactly the problem. When signal is weak the phone locks or unlocks. I asked for a new phone at the store and they gave me a new one.
Look
htt ps://r2.community.samsung.com/t5/Galaxy-A/Samsung-a50-locks-and-unlocks-automatically/td-p/1701267
Are you having this issue?
htt ps://photos.app.goo.gl/5veszyLb4UGJZRV9A
(Delete spaces in link between htt and ps)
Btw i don't think this is a software problem because if it was a software problem all phones would having this issue. I think it's a problem with some hardware failing in some phones. IMEI of failed phone is 356711101439414 check if yours is similar
So I have a really strange thing going on with edge lighting which is driving me crazy.
Whenever I play Elder Scrolls Blades the edge lighting appears but only in the bottom of the screen. As far as I been able to tell this only happens in this app though I can't be 100% sure.
Now what is strange other than it happens only in the bottom of the screen is that it keeps happening every few seconds, there is no notifications received and it happens, if I disable edge lighting it still happens, no matter to what effect I set the lighting it always happens in stock blue.
I can't possibly figure out what is this and I tried everything, any ideas would be appreciated.
Same thing here, in at least 2 games...
Thought it was related to spen, but it seems not...
Tried to disable Game Launcher but still got these random bottom screen notification pulse... And stock blue aswell. Got no clue atm
Thanks for letting me know I'm not the only one experiencing this. I tried literally everything and nothing seems to fix it. What's also weird is that the lighting comes in irregular intervals, sometimes just going crazy and sometimes appearing much less.
I have just discovered this issue appears in all games so it's a bigger problem then I originally thought. If disabling the game launcher does nothing then it makes it even more strange and annoying.
Yeah, same here, happens on basically all the games.
Maybe related to game booster?
Let's try to compare our setup : are you using any notification enhancement app? (like aodNotify)
Are you using your spen while playing?
But yeah, this random glow line **** is driving me crazy too!
Currently I am using aodNotify though I tried uninstalling it and the problem persists, I also have goodlock installed and the edgeslighting+, same thing with and without it. I am not using the spen, but I have tried just taking it out while the game is running and leaving it out for 5 mins, no change. I have disabled and enabled the stock edge lighting as well and the problem is still there. Nothing seems to effect it. Its ridiculous
i tried on mobile legend adventure, no problem on it, perhaps a scaling issue?
Will try to tweak full screen mode.
Increasing dpi doesn't change the weird thing, neither switching from Samsung stock launcher to Nova...
Also I'm using gestures based navbar, but I also tried with or without tips display, standard navbar... Still occurring.
Did you go from a scratch Note 10+ or used SideSync to switch? (I was coming from a Note 8)
I don't think it has anything to do with scaling, I tried setting the game on full screen and automatic, both giving the same results.
I used Smartswitch from Note 9.
Later today the camera effect from aodnotify started appearing in the game aswell (landscape mode), along with the edge lighting.?
I uninstalled aodnotify afterwards, found out there is a aodnotify Manager plugin which stays after uninstalling the main app.
Uninstalled the plugin aswell, opened edgescreen from the system app and cleared cache.
It was showing the app was using RAM with high frequency.
I don't have the time to check now does this fix the problem but will let you know once I do.
The only other thing left to do if this doesn't work is to clear edge screen data.
Will try this aswell, and restore all the notifications and edge lightning settings...
What I wrote above didn't work so I disabled the option for edge screen to show on top of other apps, so far this seems to fix the problem.
Unfortunately I was wrong and nothing above fixes the problem. I also wiped the entire edge screen memory, no effect. This is the weirdest thing I ever encountered in my years of Samsung phones and it's extremely annoying that there is no fix.
Strange, I don't have any issue.
Did you try with and without locking the screen orientation to see if edge lightning follows settings as it should?
I personally only use auto orientation.
I also use auto rotation and it happens the same way in landscape and portrait, the most annoying thing is that it happens really much, like 2-3 times in 10 seconds, or sometimes doesn't happen for few minutes then starts going like crazy, and as I said before there is no notifications or anything.
Same here, auto rotate on, only occurring during games.
I don't even know if I can debug which process is running these random edge notifications, without dig into tons of log files...
And if not, I guess I'll try to factory reset and re-sync again..
Its incredible that a factory reset seems like only possible solution left but I hope maybe some future update will fix it since I hate doing factory reset. Please keep me posted if you discover anything new.
Hating doing it aswell but this is too damn annoying..
If no clue, I'll go for a restore without restoring system settings... Maybe some notifications behaviors have been messed up
I'll keep you in touch for sure
Tried to wipe cache partition, still no clues...
Did this also got triggered in portrait mode game?
So confusing...
Yes it happens in all games no matter of the screen orientation. I really have no more ideas aswell
Got some news, another post is talking about this : https://forum.xda-developers.com/galaxy-note-10+/help/strange-blue-bar-games-t3963939
Seems related to the new game booster feature "temp and cpu monitoring"
Will try to disable this for a specific game and see...