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I was working on a friends phone today and ran across this wierd issue...
After getting into the main screen of the phone at exactly 2:14 min the phone locks up and vibrates 5 times, screen goes black and the green LED blinks.
Ive searched all over and cant find what the issue might be. He is going to take it to sprint tomorrow, but I thought i would ask here for suggestions before he does.
Anyone seen this?
it was happening on a rooted build and unrooted stock build
kellyrx8 said:
it was happening on a rooted build and unrooted stock build
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I tried turning it on a couple more times last night and today and it only varied a couple of times from 2:14. I had it turn off at 2:13 and 2:15 once. I did notice that the battery would charge if the phone was off but it wouldn't charge if the phone was on.
Do both phones have s-off?
Saturn2K said:
Do both phones have s-off?
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No, my phone is the one that is doing this. It has s-on.
Went to sprint today and they couldn't figure out what was wrong with the phone. So they are ordering me a new one. Should be here by Monday.
That sucks...the phones they're sendin out are remanufactured and barely up to par
snandlal said:
That sucks...the phones they're sendin out are remanufactured and barely up to par
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They told me they were ordering a new phone. I hope it's not a reman'd phone. I didn't pay for one of those... I paid for a new phone. We'll see what happens though.
Hey guys,
Last week I was at the bar taking a picture from some nice girls, unfortanly my Desire slipped from my hand an fell pretty hard on the floor. It was off an didn't boot. After a night without the battery, the next day it booted and worked for an week, no problems at all. Yesterday my phone shutted off again and now I can't boot it at all again, left it the whole night at the charger, but that didn't seem to help, ive searched the forums but nothing helped. The strange thing is, that it worked for an week and now it doesn't anymore. Does someone knows a proper solution for this, my phone is rooted and RCMixHD 2.0 is running on it. help?
Ok, I found out that I still have warranty at my provider! But, do they start whining if they found out my phone has an custom rom?
arjen888 said:
Ok, I found out that I still have warranty at my provider! But, do they start whining if they found out my phone has an custom rom?
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Hi.
I think that more than for sure there will be problems if they are able to find that you have ROOT-ed your phone since this breaks the warranty. Anyway try leaving it without battery in for a day and see if this can make the phone boot up. You could also try another battery, if you have a friend with the same phone or you are able to go to a store and ask to try out a battery to see if that is the problem.
If that is your problem you can, I think go to warranty and say that your problem is the battery.
It would be recommended that you run a RUU if you are to go to warranty. If they find out you messed with the phone I think your warranty will be gone forever.
If the battery is not the problem, then I think you can't do anything, since your phone doesn't even boot up, but go to warranty and pray that they wont examine too deep and see the root.
Still I have one curiosity: the led is still showing that you are charging the phone (the orange, green led)?
UsManyDead said:
Still I have one curiosity: the led is still showing that you are charging the phone (the orange, green led)?
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Thanx for your reply, I tried another battery but that didn't help . The led doesnt show up if I put an charger in it (tried with different chargers/cables the phone isnt doing anything. The last time it stopped working I didn't use the phone for about 8 hours, and after that I booted and worked fine for an week. So hopefully he wil work again this evening so I can make him stock again for warranty.
arjen888 said:
Thanx for your reply, I tried another battery but that didn't help . The led doesnt show up if I put an charger in it (tried with different chargers/cables the phone isnt doing anything. The last time it stopped working I didn't use the phone for about 8 hours, and after that I booted and worked fine for an week. So hopefully he wil work again this evening so I can make him stock again for warranty.
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Hi.
As it sounds, it could be a motherboard problem, or the usb connection on the phone, or anything else, but since it isn't working with any battery then it is surely from the motherboard.
Hope it starts one more time so you can bring it to stock.
Even if this fails, there's nothing else to try but getting it to warranty and cross fingers.
Good luck.
Got a new rom yesterday. Was working fine, phone was charging fine. Today After using the phone for about 10 hours it just died. I didn't do anything new such as download any new apks or flash any thing. But it just died. When I hold power it can go to the samsung screen and just die, when I hold power vol down and home it goes to the download screen for like 5 sec and dies, when I go to cwm it dies in a short time as well.
Now I have it wall charging and I'm getting no LED light, so I'm worried!!!
Any recommendations?
ihugyou said:
Got a new rom yesterday. Was working fine, phone was charging fine. Today After using the phone for about 10 hours it just died. I didn't do anything new such as download any new apks or flash any thing. But it just died. When I hold power it can go to the samsung screen and just die, when I hold power vol down and home it goes to the download screen for like 5 sec and dies, when I go to cwm it dies in a short time as well.
Now I have it wall charging and I'm getting no LED light, so I'm worried!!!
Any recommendations?
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Depending on what rom. Some don't play well with the led. Also you have to make sure it's checked in the settings.
Have you tried turning it on while it's charging?
Sent from a planet far far away.
Speedin07si said:
Depending on what rom. Some don't play well with the led. Also you have to make sure it's checked in the settings.
Have you tried turning it on while it's charging?
Sent from a planet far far away.
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Some times it turns on while charging, but will just turn back off.
I'm using This Rom
Edit* the led normally turns on while charging...im not that much of a newb, i'm just thinking I might have bricked my phone.. It's strange that it happened a whole day after I flashed the rom though..
ihugyou said:
Some times it turns on while charging, but will just turn back off.
I'm using This Rom
Edit* the led normally turns on while charging...im not that much of a newb, i'm just thinking I might have bricked my phone.. It's strange that it happened a whole day after I flashed the rom though..
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If it's turning on its not bricked at all. It's a charging issue, take the back cover off make sure the battery is making good contact with its connection points. Close it back up and plug it in and let it charge for 30 tp 40 minutes check if it comes on. Sometimes when the battery dies completely it takes some time to get some charge into it. The booting up process uses a ton of power, once on make sure you leave it plugged in and charge fully.
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Ok because the one time it actually came on it said it was at 70%, which I'm assuming is totally incorrect. So I will now plug it into the wall and let it charge for quite a while, I jsut think it's weird that the light never comes on (which it normally does).....
thanks for the tips dudes!
I had the same issue as you, the phone will turn on and then most of the time it will turn off during the boot process. If I turn it on in Download or Recovery mode it'll stay on for a couple seconds and then turn off. At best, it'll turn on, get to the home screen and then after a couple seconds of usage it'll turn right back off. Also, did you notice that before the phone turned off it would lock itself and unlock itself possibly showing the power menu to like reboot or turn off and such? That made me think it might've been the power button but I'm not positive.
I could not get a fix for this at all, I attempted everything I could think of. I ran the phone in safe mode, it still did it. I ran a different rom, still had the issue. Ran stock rooted, same problem. Ran stock non-rooted, problem still there. In fact, I talked to Samsung yesterday and I sent it in for the warranty as I didn't have carrier insurance. One thing happened was that while I was in stock rooted, I decided to underclock the phone to see if anything would occur and I noticed something interesting. The phone still had the problem but it would stay on for longer periods of time. This made me think maybe the phone was overheating or the CPU was shutting itself off for some reason. As far as I know from my testing I can say that the problem was hardware related. I should also note that this thing happened to me once a couple months ago but I flashed the stock tar through Odin and the problem disappeared for a short while but it came back and continually did so.
Oh, I also figured out how to get it on for a short period of time. To get it to work temporarily, first make sure the phone is charged a good amount. Plug it in for a couple hours. Next, take the battery out of the phone for a couple hours and remove the phone from the charger, the longer you keep the battery out the better. Now, put the battery back in, and attempt to turn on the phone, if it doesn't work try again a couple times. The phone should eventually turn on and stay on for a short period of time (anywhere between 1 or 2 min and 30 minutes). From here just back up anything you need to and if you are rooted and want to turn it in for warranty or whatnot you'll need to clear the evidence that the phone was rooted.
First off, if you are rooted you'll want to clear your flash counter. Download the Triangle Away apk and put it in the microSD so you can access it easily when the phone turns on. Follow the instructions on how to turn the phone on from above. After it turns on, quickly Run Triangle away and click on the option that says something along the lines of "reset flash counter". Once that is done, turn off the phone and take out the battery so that you can turn it on for the next step.
Next, you will need to download Odin (I believe it is Windows only, if you don't have Windows I'm not sure what you can do as I haven't had to unroot on anything other than my PC) and the stock tar file so that you can return the phone to complete stock. Once you have done this, run Odin and click on the PDA tab and browse for the stock tar. Let Odin do it's thing and once you see it's ready to flash the file, put the battery back in and turn the phone back on in download mode. Plug the phone in and let it sit there for a couple seconds to make sure it won't turn off during the flashing process. If it does turn off try again. When you can get it to stay on for over 30 seconds click on the Start in Odin and start the flash. If it stays on for a while but turns off while flashing, the boot will be corrupt and you will have to try again til you can get it to stay on long enough. Note that if the boot is corrupt you won't be able to turn the phone on to anything other than Download mode and possibly recovery. Once you complete the flashing process the phone should auto-boot and it SHOULD work. That means that the phone should turn on with no problems but it may or may not turn itself off. If it doesn't turn itself off go ahead and use it for a while, but if your situation is like mine the problem will come back eventually. But at least now you can turn it in to Samsung for warranty or whatnot.
And if worst comes to worst you can completely f up the phone while it's flashing in Odin, have a corrupt boot img and then call in saying it doesn't work.
Of course all of this is only if you're having a similar problem to me. Like I said, I sent it in yesterday so I'll post updates as I get them. Hopefully they'll fix it for me!
Nice write-up :good:
@OP If you can't get the unroot process to work (like the guy above me said) just flash a rom made for the international S3, thats a sure-fire way to brick you phone
Sent from my PG06100
CNexus said:
Nice write-up :good:
@OP If you can't get the unroot process to work (like the guy above me said) just flash a rom made for the international S3, thats a sure-fire way to brick you phone
Sent from my PG06100
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It was quite a nice wall of text. And oh yes, bricking your phone is a great idea! Say it was an OTA or something haha
Ok so SG3 should have a warranty even though I don't have carrier insurance?
And did you try replacing the battery?
ihugyou said:
Ok so SG3 should have a warranty even though I don't have carrier insurance?
And did you try replacing the battery?
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Correct, there is a 1 year warranty on the phone and 6 months on the battery and charger. And yes I switched with another OEM battery and the issue persisted. However, the S3 I switched the batteries with continued to work so I believe it is the phone itself and not the battery or charger. It might be the connector points but my phone did strange things before turning off. It may be a combination of many things as well.
porshce2 said:
Correct, there is a 1 year warranty on the phone and 6 months on the battery and charger. And yes I switched with another OEM battery and the issue persisted. However, the S3 I switched the batteries with continued to work so I believe it is the phone itself and not the battery or charger. It might be the connector points but my phone did strange things before turning off. It may be a combination of many things as well.
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Where exactly did you take your phone to return it? The samsung people are giving me a hard time it seems.
ihugyou said:
Where exactly did you take your phone to return it? The samsung people are giving me a hard time it seems.
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I requested a Repair Service. You can contact them at 1-888-987-4357 and request the service there. They'll send you a UPS label and give you an RMA number. I tried to do it through the site but it didn't work so your best bet is to call them there. It's very simple to do it if your phone is already registered. Otherwise you'll have to give them the HEX number I believe. It's under your battery so just have that ready.
porshce2 said:
I requested a Repair Service. You can contact them at 1-888-987-4357 and request the service there. They'll send you a UPS label and give you an RMA number. I tried to do it through the site but it didn't work so your best bet is to call them there. It's very simple to do it if your phone is already registered. Otherwise you'll have to give them the HEX number I believe. It's under your battery so just have that ready.
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Ok currently i have my phone running amazingly, re rooted, and installed moar morphology, I'm gonna give this some time and see what happens.. if it dies again i'm bricking it for good and returning it.
I really appreciate your help!
ihugyou said:
Ok currently i have my phone running amazingly, re rooted, and installed moar morphology, I'm gonna give this some time and see what happens.. if it dies again i'm bricking it for good and returning it.
I really appreciate your help!
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Well if it does happen again, don't brick it unless you can't get it to turn on for long enough to flash stock. Hopefully it'll still be under warranty if it does happen again. And no problem! Good luck!:good:
porshce2 said:
Well if it does happen again, don't brick it unless you can't get it to turn on for long enough to flash stock. Hopefully it'll still be under warranty if it does happen again. And no problem! Good luck!:good:
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This phone is giving me some epic ****in stress, can't load a rom, can revert to stock, but how boring is that... i've tried flashing at least 3 roms so far, this is taking forever, it just sits at the samsung galaxy screen now or reboots to recovery lol wtf ****ing phone
ihugyou said:
This phone is giving me some epic ****in stress, can't load a rom, can revert to stock, but how boring is that... i've tried flashing at least 3 roms so far, this is taking forever, it just sits at the samsung galaxy screen now or reboots to recovery lol wtf ****ing phone
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If think you need to take a deep breath and relax. Try doing some more reading, it sounds like your missing a step somewhere. There's something which may be insignificant but your missing it.
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I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
samisthebest said:
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
Click to expand...
Click to collapse
Maybe it's a hardware issue
hi, where did you get the firmware? it could be corrupted. if I were you I would download again the firmware and reflash it.
after that I'll do a hard reset.
samisthebest said:
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
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Well i guess im not alone as i have the same exact problem as you do! WHich version do you have? I have the White T-Mobile version and i bought it the same week it was on sale i felt that i got a phone that was part of a bad batch because of some problems ive had with it but i didnt buy insurance for it. i was on LG's OS and it started to get worse and worse so i restored it and went to a lollipop rom. its still happening but it only reboots once. however, as soon as i start using apps it reboots on me. i want to unroot it but at the same time i dont want to go through the trouble of rooting it again. Any ideas of what it could be?
My problem just randomly started happening and i noticed this started happening strangely after my phone completely died on me and didnt want to turn on so i connected it to the charger and it started charging but had a yellow warning triangle somewhere on the screen.
EduardoZ714 said:
Well i guess im not alone as i have the same exact problem as you do! WHich version do you have? I have the White T-Mobile version and i bought it the same week it was on sale i felt that i got a phone that was part of a bad batch because of some problems ive had with it but i didnt buy insurance for it. i was on LG's OS and it started to get worse and worse so i restored it and went to a lollipop rom. its still happening but it only reboots once. however, as soon as i start using apps it reboots on me. i want to unroot it but at the same time i dont want to go through the trouble of rooting it again. Any ideas of what it could be?
My problem just randomly started happening and i noticed this started happening strangely after my phone completely died on me and didnt want to turn on so i connected it to the charger and it started charging but had a yellow warning triangle somewhere on the screen.
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Hey, nice to hear someone has the same issue, I however hvent had the yellow warning triangle come up yet, as an update all of a sudden it keeps turning off as soon as it boots even on charge!!!??? It just keeps getting gradually worse?! However I have noticed the battery % it shows when turned off is 100% and very randomly it displays 70% then when the phone boots it will show 2% for the 2 seconds it stays on before it dies?!
samisthebest said:
Hey, nice to hear someone has the same issue, I however hvent had the yellow warning triangle come up yet, as an update all of a sudden it keeps turning off as soon as it boots even on charge!!!??? It just keeps getting gradually worse?! However I have noticed the battery % it shows when turned off is 100% and very randomly it displays 70% then when the phone boots it will show 2% for the 2 seconds it stays on before it dies?!
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Wait now it reboots on you even if its charging? I too started noticing that with my battery . if I turn it off and charge it it and lets say it says its at 75% well I turn it on and its like at 40%? I really don't want to buy another battery but I actually hope the battery is the culprit. There's a guy with a G3 in my school I'm going to see if he let's me try his battery out on my phone I'll keep you posted
EduardoZ714 said:
Wait now it reboots on you even if its charging? I too started noticing that with my battery . if I turn it off and charge it it and lets say it says its at 75% well I turn it on and its like at 40%? I really don't want to buy another battery but I actually hope the battery is the culprit. There's a guy with a G3 in my school I'm going to see if he let's me try his battery out on my phone I'll keep you posted
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Hey how did you go? Managed to get mine to let me use it when connected by doing ANOTHER factory reset
samisthebest said:
Hey how did you go? Managed to get mine to let me use it when connected by doing ANOTHER factory reset
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Hey sorry for taking so damn long on replying i've been busy studying for some exams.
I've got good news for you though, i took my phone in to T-Mobile and showed them my problem. Without me putting much effort into persuading them, they shipped me a new phone, and no i didn't pay for insurance on T-Mobile, this was covered by LG's 1 year Manufacturers warranty!
Anyways, I received the device but did not receive a battery. So i tried my battery on the new one and what do you know? SAME PROBLEM!
So yea you should either try to unroot the phone and take it to the store but don't mention that you think its the battery, they'll send you a new phone! Then just buy a battery online or call them after a few days and say your problem is still occurring with the new phone and see if they send you a replacement battery, im a little skeptical on this second option as id rather keep this new phone haha
EduardoZ714 said:
Hey sorry for taking so damn long on replying i've been busy studying for some exams.
I've got good news for you though, i took my phone in to T-Mobile and showed them my problem. Without me putting much effort into persuading them, they shipped me a new phone, and no i didn't pay for insurance on T-Mobile, this was covered by LG's 1 year Manufacturers warranty!
Anyways, I received the device but did not receive a battery. So i tried my battery on the new one and what do you know? SAME PROBLEM!
So yea you should either try to unroot the phone and take it to the store but don't mention that you think its the battery, they'll send you a new phone! Then just buy a battery online or call them after a few days and say your problem is still occurring with the new phone and see if they send you a replacement battery, im a little skeptical on this second option as id rather keep this new phone haha
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Hi, even i am having this problem, my phone is a D855 and in my country (Mozambique) i am not using a contract so its different than US, we have a LG store here but in the LG website our country is not stated. So only way is to go to a trusted Store that repairs phone here. My question is that, when its not connected in the charger it just keeps reboting (the notification LED doesnt even blink) infinite times. At first i thought it was a software but after going from Stock to Cloudy to CandyRom the problem was still there. Then after i plugged in a charger the phone would succesfully boot up and i could use it normally but had to stay connected on a charger. So what have you done to fix this? Did you replace the battery with a new one and then it stopped rebooting?? Please help me as i want to buy a new battery but first want to confirm if its the battery at fault....
skullzboy said:
Hi, even i am having this problem, my phone is a D855 and in my country (Mozambique) i am not using a contract so its different than US, we have a LG store here but in the LG website our country is not stated. So only way is to go to a trusted Store that repairs phone here. My question is that, when its not connected in the charger it just keeps reboting (the notification LED doesnt even blink) infinite times. At first i thought it was a software but after going from Stock to Cloudy to CandyRom the problem was still there. Then after i plugged in a charger the phone would succesfully boot up and i could use it normally but had to stay connected on a charger. So what have you done to fix this? Did you replace the battery with a new one and then it stopped rebooting?? Please help me as i want to buy a new battery but first want to confirm if its the battery at fault....
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Hello buddy, sorry for taking so long to reply. Im usually not on XDA too much. Yes i solved my issue with a new battery. I tried my bad battery on 2 lg g3s and it rebooted both. I also unrooted my phone and flashed a completely stock update and was still having that issue.
I hope my response isnt too late for you!
No problem bro! Got a new battery and do far my phone doesnt reboot, but the only problem i am having is that my phone shutsdown at 30% battery and when trying to turn on it says it has 0%
EduardoZ714 said:
Hello buddy, sorry for taking so long to reply. Im usually not on XDA too much. Yes i solved my issue with a new battery. I tried my bad battery on 2 lg g3s and it rebooted both. I also unrooted my phone and flashed a completely stock update and was still having that issue.
I hope my response isnt too late for you!
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Im having the same problem gotba new battery and no different so annoying
Best thing just happened. I had the G3 for a while and my first one had an issue and had to get a warranty replacement. Long story short... I got two more G3s from T-Mobile that were defective and most carries have a policy where if you get 3 warranty replacements you can chose a different phone. To wrap it up, you can ask for a phone of equal or lesser value when purchased from the carrier (I bought mine off eBay and they didn't even notice, I spoke to several reps and no one caught on.) So they can either send you a whole new phone, a new battery, or in my case: I received a new LG G4 since I had gone through three which pretty much anyone can do with a bad battery.
Guys. Im having this same exact problem on my LGG3!!!
Expired Battery or Faulty Power Button could be the culprit
This issue just started happening to my LG G3 over the last 2 weeks. I've had my LG G3 for exactly 15 months and all of a sudden it started cycling endlessly and if it did get to my locked screen and i tried to unlock it it would just restart again.
I found that when I plugged in the device to a wall charger or high power power brick, it would halt the reboots but otherwise it would get stuck in an endless cycle of partial reboots (when it did stop after plugging in, I would find all my apps still open and waiting for me, so they weren't real power cycles).
One of my coworkers has a newer LG G3, so we swapped batteries and immediately he had the cycling issue on his phone and with his battery in my phone the issue vanished.
On closer inspection, my battery was a few months past its expiration (FYI to anyone with a LG G3 - your battery will expire more or less exactly as its warranty protection does!), so went and bought a new battery and everything is fine now.
For those of you who have tried replacing the battery and find it still occurs, another coworker said his wife had a similar issue on a different device and it was resolved by having the power button replaced, so it is possible that this could be a factor also and you should have your phone sent in for inspection/repair.
Hope this is helpful for some of you.
Sarah.Minchom said:
This issue just started happening to my LG G3 over the last 2 weeks. I've had my LG G3 for exactly 15 months and all of a sudden it started cycling endlessly and if it did get to my locked screen and i tried to unlock it it would just restart again.
I found that when I plugged in the device to a wall charger or high power power brick, it would halt the reboots but otherwise it would get stuck in an endless cycle of partial reboots (when it did stop after plugging in, I would find all my apps still open and waiting for me, so they weren't real power cycles).
One of my coworkers has a newer LG G3, so we swapped batteries and immediately he had the cycling issue on his phone and with his battery in my phone the issue vanished.
On closer inspection, my battery was a few months past its expiration (FYI to anyone with a LG G3 - your battery will expire more or less exactly as its warranty protection does!), so went and bought a new battery and everything is fine now.
For those of you who have tried replacing the battery and find it still occurs, another coworker said his wife had a similar issue on a different device and it was resolved by having the power button replaced, so it is possible that this could be a factor also and you should have your phone sent in for inspection/repair.
Hope this is helpful for some of you.
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I've had the same issue since February, when my phone was about 17 months old. It kept turning off saying SIM card not detected. I tried replacing the SIM card and washing that area with alcohol with no luck. Then I replaced the battery with a second one that came with the phone which I'd never used, but I noticed no difference. It also has no phone service for several hours without my knowledge. LG just told me to reset the phone, but it looks like that doesn't work from what I've read. T-Mobile said they'd give me a new phone but there are no G3s in stock and offered me a Samsung 3, which is three years old, so I am worried that it won't be able to handle the software updates. It's ridiculous that a phone that costs this much won't even last long enough for me to pay it off. My last phone was an Iphone, which I had for more than four years.
I had the exact same problem a few weeks ago, posted a detailed explanation of the problem and got 0 replies and a few hundred views (thanks guys!)
Easy answer:
Replace your battery
Thats what I did, and the problem is now gone. When you do get a new battery make sure you drain it completely first, then charge it for 4 hours without exceptions.
I tried factory resetting, installing a new firmware, going to stock and going to custom but nothing worked.
The girl in the shop where i bought the battery surprised me, i just asked her if they had one available and her immediate reply way "why, is your g3 stuck in a boot loop?", apparently EVERY SINGLE PERSON that bought a g3 battery from them had the exact same issue.
Now the problem is gone, and my phone actually lasts longer than before.
skullzboy said:
No problem bro! Got a new battery and do far my phone doesnt reboot, but the only problem i am having is that my phone shutsdown at 30% battery and when trying to turn on it says it has 0%
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Hey, I am having the EXACT same issue. LG G3 was stuck in an endless loop, replaced the battery, now it works down to about 30% and shuts off. When I try to restart it says 0%. I even tried a third different battery, and still getting that 30% shutdown. Did you ever figure out what it was? I am wondering is it something to do with how the phone reads the battery charge i.e. does it think the battery is dead when it gets to 30%? It has e stumped!! Any advice would be most welcome. Thanks.
wtf,actually same with my LG G3,after when I bought a new battery. Shutsdown at 30% and it says has 0%.
same problem
bmoremotivated said:
Guys. Im having this same exact problem on my LGG3!!!
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I HAVE THE SAME PROBLEM help PLEAAAAASE
Up until this point I hadn't messed with this phone, it was stock all the way. About a week ago it started acting funny, slow, would freeze occasionally. Figured it was time to root and throw a custom rom on. But the probably seems to just be getting worse. The phone is practically unusable.
Recovery still works fine, still pulls up into ODIN no issues and flashes.
I've tried 100% stock flashes, I've done the OTA, I've tried the awesome Note 5 port going around, even the older ones. Have tried OK1, OB7. And now I'm flashing the MM Odin File. Like I said the flashing is going through perfectly every time. But after setup yet it just keeps freezing, and then immediately goes to reboot. Sometimes it even gets stuck in bootloop, have to pull the battery. A couple times it has went directly to Download and said "Cannot do normal boot" or something like that.
Is this phone done for? Like I said, sometimes it's unusable. For instance, I just went 4-5 hours with it performing flawless, and at this exact moment; I couldn't make a phone call if my life depended on it.
Any ideas/help is greatly appreciated. Would be happy to provide any more info.
Thanks!
By any chance are you using the fingerprint scanner for your lockscreen? I had a similar problem until I turned it off in favor of a pattern lock screen. No problems at all ever since.
No, just the typical slide screen. My first thought was an app, but it is so sporadic, plus it has even locked up during the setup menu after one of the flashes. Very strange.
Mine started doing the same thing a few weeks ago. Freezing then rebooting. SystemUI.apk crashing.
Fresh ODIN to latest. Rebooted during setup. Eventually my phone wouldn't power on last Saturday.
I'd recommend backing up your phone and prepare for it suddenly dying. I found a few posts on Reddit saying others had similar issues.
I took it back to Sprint and they offered me a refurbished Note 4, so far so good!
AVAH0LIC said:
Up until this point I hadn't messed with this phone, it was stock all the way. About a week ago it started acting funny, slow, would freeze occasionally. Figured it was time to root and throw a custom rom on. But the probably seems to just be getting worse. The phone is practically unusable.
Recovery still works fine, still pulls up into ODIN no issues and flashes.
I've tried 100% stock flashes, I've done the OTA, I've tried the awesome Note 5 port going around, even the older ones. Have tried OK1, OB7. And now I'm flashing the MM Odin File. Like I said the flashing is going through perfectly every time. But after setup yet it just keeps freezing, and then immediately goes to reboot. Sometimes it even gets stuck in bootloop, have to pull the battery. A couple times it has went directly to Download and said "Cannot do normal boot" or something like that.
Is this phone done for? Like I said, sometimes it's unusable. For instance, I just went 4-5 hours with it performing flawless, and at this exact moment; I couldn't make a phone call if my life depended on it.
Any ideas/help is greatly appreciated. Would be happy to provide any more info.
Thanks!
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I had the same issue. the phone kept rebooting in to download mode. sometimes I would have to pull the battery for a few hours to get the phone to even start. I Replaced the logic board to fix my phone.
Logic board? How hard is that to do? Where can i buy that part?
Ive had to replace the usb port, that wasnt too bad, im assuming its a similar task?
Lol the thing that makes me feel like such an idiot - I came here immediately when it started happening, and since I hadn't rooted this phone before I didn't do it 100% and cause Knox to trip.
The kicker? My 1 year warranty expired 4 days AFTER it started happening. So had I not screwed up and trippes knox, Samsung wouldve replaced.
My freind sold me his note 4 for $50. There are alot of videos on how to do it. It wasn't that hard. Some of the videos have links where to buy the different component's. https://youtu.be/OUDgGaFcCNY edit. The logic board is the motherboard
Sent from my SM-N910P using JellyBombed Tapatalk 2
This is insane.
After dealing with this issue for a while, I finally ponied up the cash and bought a Note 5 from eBay.
The phone was still acting ridiculous all day - I must have done soft resets at least 10 times between 6am-1:30. Excited to get home because the Note 5 was in the mailbox.
I get home, call Sprint, have them switch activation to the 5. They told me to turn them both off, they did their thing, and now service is on the 5. Just like normal.
The ONLY thing that has changed was the information in the phone regarding service/activation; and now the Note 4 is running FLAWLESSLY. I don't understand how that could cause the problems that I was having, but now I'm frustrated as I just dropped a good amount of money to buy a phone without a contract/upgrade, and now it's working perfectly. Does anybody have any ideas on how this could have changed anything???
Same here also...
My phone just started doing this out the blue about a week and a half ago. It will freeze, hang, get extremely sluggish, reboot randomly, power off randomly, there will be about a 5-7 second delay with touch responses, typing will be delayed, etc. I did all the things, rebooted, pulled the battery, unrooted, went stock, re-rooted and tried other ROMs, tried custom kernels; I got the same results. I have a Note 3 I'm going to reactivate over the weekend and see if my Note 4 suddenly performs flawlessly since it won't be activated.