Develop Bugs

Upgrade still available... slipped through the cracks? (Sprint)

Post if this has happened to you, please.
I was available for upgrade and had gotten an EVO LTE through Wirefly. Ended up returning it, and got my refund about a week later. A few days after getting my refund, I got my upgrade eligibility back. About 3 weeks after that I ordered my S3 using my upgrade from Amazon, and the day after I placed my order I got an e-mail from Amazon saying they weren't able to activate my new device, but it wouldn't be a problem because I can simply call Sprint when I get it and have them activate it for me. So that's what I did. Now, about a month later, I check on the Sprint website and it says I'm still eligible for upgrade on this line. So I went to Amazon's site and used their checker, and it also says I'm available for upgrade.
Checked my statements and my balances and I was only ever billed the $149.99 for the device and I haven't gotten any e-mails about this issue or that I owe more money.
Did I slip through the cracks here? Anyone else have this happen before? Would be cool if I did xD

This happened to me when I was n ATT. They gave me two upgrades within one month on one line. Lol

It's happened to a lot of people before. Usually it goes away after a few days to a month. If amazon.com lets you buy one with a new contract, you can buy it for $150 and sell it on ebay for $500.

Good to know this sort of thing happens. I guess I got lucky then. Amazon says I'm eligible and so does Sprint, I think I might be good. Had to be related to that weird e-mail I got from Amazon saying they were unable to ACTIVATE my device. I'm not sure if I want to buy another phone and sell it. Don't really need the money. I'd prefer being able to upgrade to a quad-core S4 this coming Christmas LOL

vulcZ said:
Good to know this sort of thing happens. I guess I got lucky then. Amazon says I'm eligible and so does Sprint, I think I might be good. Had to be related to that weird e-mail I got from Amazon saying they were unable to ACTIVATE my device. I'm not sure if I want to buy another phone and sell it. Don't really need the money. I'd prefer being able to upgrade to a quad-core S4 this coming Christmas LOL
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Chances are that it'll be fixed within the next month like it was for other people, so I'd highly recommend seizing the opportunity ASAP.

this happened at T-Mobile with me and i almost told on myself but i caught on. They didn't notice i just got a new phone weeks ago. So i kept my phone and waited til gs2 came out and sold my old /new phone for 500 dollars easiest money i ever made.Thanks T-Mobile you guys rock lol.
Sent from my SPH-L710 using XDA Premium App

vulcZ said:
Good to know this sort of thing happens. I guess I got lucky then. Amazon says I'm eligible and so does Sprint, I think I might be good. Had to be related to that weird e-mail I got from Amazon saying they were unable to ACTIVATE my device. I'm not sure if I want to buy another phone and sell it. Don't really need the money. I'd prefer being able to upgrade to a quad-core S4 this coming Christmas LOL
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Click to collapse
sounds like ur eligibility status got lost in the shuffle of upgrading thru amazon to the LTE then returning it then ordering an S3. Im assuming Sprint restored ur eligibility after returning the LTE but never removed ur eligibility after u ordered the S3 and data got crossed between companies... if u wanna buy me an Gnex with ur "spare" upgrade i'll paypal u the money... LOL :laugh:

Happened to us awhile back when I got a Hero for the wife. Got it at BestBuy and as a course of normal routine, I checked her upgrade status a few months later and it still showed she could upgrade. Went back and got her an OG EVO, then sold the Hero for same price as the upgrading to the EVO.

[Q] AT&T Preorder Problems?

Thought I might ask here, am I the only person not able to order this phone? After two days, and hours on the phone, whenever I place my pre-order, I get a confirmation email...and then seconds later, I get a cancellation email. You can't pre-order this over the phone or in stores...is there some special number I don't know about, to call and get this issue resolved? I've literally had an AT&T service rep tell me that they will just continue to cancel my order, and I'm out of luck.
I've thought about trying with bestbuy, but I have unlimited data, and Bestbuy (online) doesn't give an option to upgrade to the unlimited LTE add on.

SchusterIX said:
Thought I might ask here, am I the only person not able to order this phone? After two days, and hours on the phone, whenever I place my pre-order, I get a confirmation email...and then seconds later, I get a cancellation email. You can't pre-order this over the phone or in stores...is there some special number I don't know about, to call and get this issue resolved? I've literally had an AT&T service rep tell me that they will just continue to cancel my order, and I'm out of luck.
I've thought about trying with bestbuy, but I have unlimited data, and Bestbuy (online) doesn't give an option to upgrade to the unlimited LTE add on.
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I had the same problem Oct 25, as I was ordering 2 Notes, one full price and one for my wife with 2 year renewal. I also spent an hour on the phone, ATT couldn't figure it out. I finally thouhgt I would order one at a time. First I ordered the full price Note and received a confirmation email, then I ordered my wife's with discount for the 2 year contracrt, again confirmation. This time, it worked, so both ordered and confirmed for 11/6 ship date. Now if you were ordering only one, no idea, but finally worked for me by ordering only one at a time.

nascar24usa said:
I had the same problem Oct 25, as I was ordering 2 Notes, one full price one for my wife with 2 year renewal. I also spent an hour on the phone, ATT couldn't figure it out. I finally thouhgt I would order one at a time. First I ordered the full price Note and received a confirmation email, then I ordered my wife's with discount for the 2 year contracrt, again confirmation. This time, it worked, so both ordered and confirmed for 11/6 ship date. Now if you were ordering only one, no idea, but finally worked for me by ordring only one at a time.
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Yeah, I'm only ordering one. And I'm not going to risk being charged 700 dollars, when I'm trying to upgrade at the discount price. I see a few other people have had the same problem, but there aren't any solutions posted. Unfortunately, ATT just says to wait and buy it in a store, which isn't an option for me. Long story short, it's a gift and the person buying it is half a country away. And it's bs that I'd have to wait even longer, due to their crappy system haha.

SchusterIX said:
Yeah, I'm only ordering one. And I'm not going to risk being charged 700 dollars, when I'm trying to upgrade at the discount price. I see a few other people have had the same problem, but there aren't any solutions posted. Unfortunately, ATT just says to wait and buy it in a store, which isn't an option for me. Long story short, it's a gift and the person buying it is half a country away. And it's bs that I'd have to wait even longer, due to their crappy system haha.
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Really makes no sense and I agree with you. Why did I have to split my order to get both, ATT didn't even know.
Good luck.

Having a lot of problems getting the phone as well. Tried to pre-order it online only to have it either give me an error, or give me a *$399* price instead of $299. On-the-phone reps had no clue, told me I could go to a store to preorder it. Store had no clue, said there's nothing in their system about it. "We won't sell out, just come in on the 9th and get it here." URGH. Such a giant waste of time.

Reps told me to come in as well. I asked if they thought there would be a line guy said usually not for samsung. I asked what time they opened he said 9 I said ill be here at 8.
Sent from my SAMSUNG-SGH-I747 using Xparent Blue Tapatalk 2

SchusterIX said:
I've thought about trying with bestbuy, but I have unlimited data, and Bestbuy (online) doesn't give an option to upgrade to the unlimited LTE add on.
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Stop believing dumb **** you hear on the internet. I work for BBY and there is almost nothing we can't do when compared to carrier stores. Unlimited data? Effing easy. Blows me away that people would still believe that BS

imitenotbecrazy said:
Stop believing dumb **** you hear on the internet. I work for BBY and there is almost nothing we can't do when compared to carrier stores. Unlimited data? Effing easy. Blows me away that people would still believe that BS
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ok. i going to upgrade to Note2 on line2 (my dad line) and use Note2 on my line 1. if i call ATT to cancel data on line 2, will best buy charge me penalty? or are you able to NOT add data on line 2? since i'm going to use Note2 on my line 1.

netnerd said:
ok. i going to upgrade to Note2 on line2 (my dad line) and use Note2 on my line 1. if i call ATT to cancel data on line 2, will best buy charge me penalty? or are you able to NOT add data on line 2? since i'm going to use Note2 on my line 1.
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You'd be doing whats called an alternate upgrade. Basically upgrading your dads line to the note 2 then putting his original phone back on his line and putting the equipment on your line (note 2) if his old phone did not need data before it won't add data. I do these at least once a day with no complications. It's incredibly easy and done more often than regular upgrades are. And you shouldn't have to call and cancel anything. Just have the associate doing the upgrade make sure and show you that your dads original equipment has been returned to his line.

I wish the employees at my lo Al vest buy could figure out how to do an alternate upgrade. I tried to do one last month on my wife's line and none of them could figure it out. I just took the phone to an att store after I left best buy to get it taken care of.
Sent from my SGH-I777 using xda app-developers app

Featherbeard said:
Having a lot of problems getting the phone as well. Tried to pre-order it online only to have it either give me an error, or give me a *$399* price instead of $299. On-the-phone reps had no clue, told me I could go to a store to preorder it. Store had no clue, said there's nothing in their system about it. "We won't sell out, just come in on the 9th and get it here." URGH. Such a giant waste of time.
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You might have an incompatible rate plan code. Apparently I had an old rate plan with an old code that the instant savings discount didn't recognize. I got all of this info from someone on AT&T live chat. They told me to call Premier and tell them to update the code and that they'll know what I'm talking about. 5 minutes later I was able to get the $100 discount and my preorder was in.

imitenotbecrazy said:
Stop believing dumb **** you hear on the internet. I work for BBY and there is almost nothing we can't do when compared to carrier stores. Unlimited data? Effing easy. Blows me away that people would still believe that BS
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Click to collapse
Dumb s? Really now...look at your own GD website. It doesn't give the option to upgrade to unlimited LTE, it just gives the option to not CHANGE anything. It does not clarify if that will upgrade to the unlimited LTE add on.
Look at your own site before *****ing. No wonder no one takes Best Buy seriously lol...
As for everyone else, I got a higher tier customer service, and they can't figure it out. It's basically FUBAR'd. In more detail, they said that the order isn't even making it through. That they, for some reason, don't believe I'm me. So I'll have to take care of it through a bit more complicated way.
Good luck for anyone else trying to order from ATT. I went on their forums, and I'm not the only one dealing with this hassle lol.

SchusterIX said:
Dumb s? Really now...look at your own GD website. It doesn't give the option to upgrade to unlimited LTE, it just gives the option to not CHANGE anything. It does not clarify if that will upgrade to the unlimited LTE add on.
Look at your own site before *****ing. No wonder no one takes Best Buy seriously lol...
As for everyone else, I got a higher tier customer service, and they can't figure it out. It's basically FUBAR'd. In more detail, they said that the order isn't even making it through. That they, for some reason, don't believe I'm me. So I'll have to take care of it through a bit more complicated way.
Good luck for anyone else trying to order from ATT. I went on their forums, and I'm not the only one dealing with this hassle lol.
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You're *****ing about our website not keeping your ****?? So a system that is based off of someone else's system (ATT in this case) didn't work correctly? Get off your lazy ass and go to a store. That way you can get it done correctly without having to deal with any operator error
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

Comon now guys, let's keep it civil on on-topic.

My preorder on att's site was cancelled and now it instantly cancels when I try to reorder.:crying:

barry99705 said:
My preorder on att's site was cancelled and now it instantly cancels when I try to reorder.:crying:
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This pre-order has just been a nightmare. I couldn't even get to ordering it as the site just gave me an error. Customer service told me to do it at a store, store told me they don't even have it in their system to pre-order it. What's the point of a pre-order that doesn't work?

Featherbeard said:
This pre-order has just been a nightmare. I couldn't even get to ordering it as the site just gave me an error. Customer service told me to do it at a store, store told me they don't even have it in their system to pre-order it. What's the point of a pre-order that doesn't work?
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Heh, just got off the phone with support. We tried two different credit cards, both are empty not used very often, and it denied both then locked the account. She said I'd have to go to a store to show two forms of id to unlock the account. Yea, their system is ****ed up.

Preordering is a major waste of time. Yet another advantage of not being a iPhone user is not having to order early just to try and get it delivered day 1.
I can see certain situations where you might want to buy online and have it delivered to someone half a country away as a gift, but on the whole there is no incentive to do it.
The phones will be in stock unless their delivery didn't arrive on time. As great a phone as the Notes are, they are still in a fairly niche market. Not many people like the idea of this massive phone. People still freak out when they see me pull my phone out. My buddies will give me even more crap with the bigger screen when I get mine in a few days.
Best Buy handles everything very quickly. If you have a standalone Best Buy Mobile location near you, go there. My experience has always been better there, but that's just my experience. Less lines, less crowded.
Sent from the White Monolith

DeRock13 said:
Preordering is a major waste of time. Yet another advantage of not being a iPhone user is not having to order early just to try and get it delivered day 1.
I can see certain situations where you might want to buy online and have it delivered to someone half a country away as a gift, but on the whole there is no incentive to do it.
The phones will be in stock unless their delivery didn't arrive on time. As great a phone as the Notes are, they are still in a fairly niche market. Not many people like the idea of this massive phone. People still freak out when they see me pull my phone out. My buddies will give me even more crap with the bigger screen when I get mine in a few days.
Best Buy handles everything very quickly. If you have a standalone Best Buy Mobile location near you, go there. My experience has always been better there, but that's just my experience. Less lines, less crowded.
Sent from the White Monolith
Click to expand...
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That reminds me. I need to call geek squad again. They've been double charging my card for my protection plan every other month or so. I think this will be call number 9 to get them to fix it, again... :silly: Started when my OG Droid's touch screen died, and verizon wouldn't do anything to help me out, so I ditched them and went back to at&t. Got the Dell Streak because the Atrix wasn't out yet. 29 days later the Atrix dropped, so I swapped over to that. They "canceled" the protection plan and started it up on the new phone, but the Streak plan is haunting my account. It just won't go away. The geeks at BB can't do anything, I always have to call their customer support.

barry99705 said:
My preorder on att's site was cancelled and now it instantly cancels when I try to reorder.:crying:
Click to expand...
Click to collapse
Same here and when I call to find out what is going on, I get read from some script because they have no idea why. I guess I'll just go on launch day and hopefully pick one up
Sent from my Galaxy Nexus using Tapatalk 2

I messed up.

So, as im sure everyone has herd of people screwing others over via selling phone off of Craigslist. I posted a add, selling or trading or buying for a note 2. Planned on giving my S3 to my beloved girlfriend. He pursued me. He gave me the esn, was perfect once checked. Drove an hour away, bought it. Went to the near by Sprint store to find out its still activated blah blah blah. So, I called the guy. He said, he was at Verizon getting their Note 2, (said hes a business man, his partner had Verizon and never had trouble with it). Paid $350. Too good to be true huh? He was at Verizon when i called him and said he was porting the number right then and there, i herd him tell the guy to do it right now. Beginning to figure out its a lost caused. & im not about to go and do what he did to me.
I remembered the guy at Sprint saying, sometimes its not instant. He said his personal phone took 18 hrs, but ive always expierenced 2-3 seconds from Sprint.
For now, until I can get closer or anything.
Shes having fun using the multiwindow. Was really wanting to Root it and start a new Journey from the GS3.
Anything would help me, honestly.
Never thought something would happen like this.
Thanks guys, hope everyone on the Gnote is as cool as the GS3

This sucks but their is hope in getting most if not all your money back. You can sell it locally or on ebay as bad esn to be flashed to another carrier. I payed $350 for mine when it came out and it was a bad esn phone. I think i got it cheap considering how popular this phone is. I say sell it and be more cautious next time. Hope that makes you fell a little better.
Sent from my SPH-L900 using Tapatalk 2

mexiking713 said:
This sucks but their is hope in getting most if not all your money back. You can sell it locally or on ebay as bad esn to be flashed to another carrier. I payed $350 for mine when it came out and it was a bad esn phone. I think i got it cheap considering how popular this phone is. I say sell it and be more cautious next time. Hope that makes you fell a little better.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
So, why cant I just get it flashed for myself instead of selling it so someone else can do so? Ugh, yeah. Just feel STUCK!

Nickitt said:
So, as im sure everyone has herd of people screwing others over via selling phone off of Craigslist. I posted a add, selling or trading or buying for a note 2. Planned on giving my S3 to my beloved girlfriend. He pursued me. He gave me the esn, was perfect once checked. Drove an hour away, bought it. Went to the near by Sprint store to find out its still activated blah blah blah. So, I called the guy. He said, he was at Verizon getting their Note 2, (said hes a business man, his partner had Verizon and never had trouble with it). Paid $350. Too good to be true huh? He was at Verizon when i called him and said he was porting the number right then and there, i herd him tell the guy to do it right now. Beginning to figure out its a lost caused. & im not about to go and do what he did to me.
I remembered the guy at Sprint saying, sometimes its not instant. He said his personal phone took 18 hrs, but ive always expierenced 2-3 seconds from Sprint.
For now, until I can get closer or anything.
Shes having fun using the multiwindow. Was really wanting to Root it and start a new Journey from the GS3.
Anything would help me, honestly.
Never thought something would happen like this.
Thanks guys, hope everyone on the Gnote is as cool as the GS3
Click to expand...
Click to collapse
why not be a little patient and give it a day or two for everything to be fully ported to his phone and then try to activate it online?

Yea, just wait.
The guy is on the hook for paying the monthly service. The phone won't be active for ever...Unless of course the phone is stolen, and the real owner has yet to cancel it...and the esn will eventually go bad.
swyped all these spelling errors from my galaxy note 2

Nickitt said:
So, why cant I just get it flashed for myself instead of selling it so someone else can do so? Ugh, yeah. Just feel STUCK!
Click to expand...
Click to collapse
Wait it out if you want to use it with the original carrier which im guessing is the reason you bought it. There are many guides out there for flashing to another carrier but its always safer to have a professional flash it for you. If all else fails you can always sell it and buy another one. Good luck.
Sent from my SPH-L900 using Tapatalk 2

Nickitt said:
So, as im sure everyone has herd of people screwing others over via selling phone off of Craigslist. I posted a add, selling or trading or buying for a note 2. Planned on giving my S3 to my beloved girlfriend. He pursued me. He gave me the esn, was perfect once checked. Drove an hour away, bought it. Went to the near by Sprint store to find out its still activated blah blah blah. So, I called the guy. He said, he was at Verizon getting their Note 2, (said hes a business man, his partner had Verizon and never had trouble with it). Paid $350. Too good to be true huh? He was at Verizon when i called him and said he was porting the number right then and there, i herd him tell the guy to do it right now. Beginning to figure out its a lost caused. & im not about to go and do what he did to me.
I remembered the guy at Sprint saying, sometimes its not instant. He said his personal phone took 18 hrs, but ive always expierenced 2-3 seconds from Sprint.
For now, until I can get closer or anything.
Shes having fun using the multiwindow. Was really wanting to Root it and start a new Journey from the GS3.
Anything would help me, honestly.
Never thought something would happen like this.
Thanks guys, hope everyone on the Gnote is as cool as the GS3
Click to expand...
Click to collapse
If the phone came with the box and original accessories, it is more likely he is telling the truth. If you bought the phone only, there is a good chance you were ripped off.

If it's really activated you could be a jerk and run up the other guy's phone bill...
... but if it's just that the ESN is still allocated to the account and they stiffed a bill then you're out of luck using that MEID for some time. Good news that at some point it should free up and you'd be able to use it if that's the case.
Either way Sprint can check for you by giving the Dec MEID.... even over chat. Just ask if it's still active or if you can activate on your account.
And porting can take up to 3 days. I held off on my port until I knew the MVNO was in office to avoid any issues... port was done in short order due to that prep.

I'd hoped to see the OP come back with a conclusion to this episode.
Sent from my calculator watch.

S4's selling like hot cakes!

I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!

dannyyyyy said:
I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!
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i actually have a spare im trying to get rid of. Ill sell it to u for 750. 16Gb white Tmobile

nismo35 said:
i actually have a spare im trying to get rid of. Ill sell it to u for 750. 16Gb white Tmobile
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Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail

dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
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This guy is wild lmao

I usually sell my phones for 100$ off, but this baby is hot!
Sent from my SGH-M919 using xda app-developers app

dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
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i have sales tax and shpping in the state of WA. so i paid 710. and im calculating shipping to you as part of it. So i think my 750 is a fare price

nismo35 said:
i have sales tax and shpping in the state of WA. so i paid 710. and im calculating shipping to you as part of it. So i think my 750 is a fare price
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Click to collapse
Still too much. Saw on NY craiglist for 650
Sent from my SGH-M919 using xda premium

bikrame said:
Still too much. Saw on NY craiglist for 650
Sent from my SGH-M919 using xda premium
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I understand, just dont want to make it seams like im trying to rip someone off

since 9100, samsung 's device getting better day by day.
i love 9300 very much before.and
now i am with s4

So it's safe to say, I can sell my s4 for 500..
Sent from my SGH-M919 using xda app-developers app

One thing is for certain...they are not selling like hotcakes, simply because the device is only available through customer care, online, or at a very few select corporate retail stores and the occasional Costco etc. The vast majority of none corporate stores do not have them in stock yet. The 15th...maybe...who knows for sure. Perfect example is the VERY busy T-Mobile store down the road from me (Portland, OR), does not even have the One yet, let alone the GS4. The kicker is they don't even know for sure when either phone will come to their non corporate store. A very large percentage of Tmo's base gets their phones through these 3rd party Tmo stores....and they are still in the dark. It really has been a colossal blunder of a launch for both phones.
Uncarrier is great...but they need to focus on strategy and having some sort of nationwide information network for their employees, where all Tmo branded retailers are able to give the exact same response...to someone from Portland, Maine to Portland, Oregon.
Glad I got mine through customer care with next day air... I must give Tmo credit, as that went very smoothly.
:good:

I agree. Hopefully they really sell good come the 15th
Sent from my SGH-T999 using xda app-developers app

i got mine on the 2nd may

dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
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I purchased my SGIV on-line first day through t-mobile and got it the next day.. Couldn't believe how fast that was!
Not sure why your having problems ordering..
tvos

While you wait maybe get a case and (glass) screen protector too. This thing is so fragile, you don't even want to risk a minute playing hot potato with it. I've already had several close encounters, but luckily my Spigen glass and case are here. Looks great with it!

Just picked up my first Android device last night. Black S4. T-Mobile made the process pretty easy. In and out in 20 minutes. I come from a jailbroken iPhone 4, been using iPhone since the 3GS came out. Got super bored of it and hated the tiny screen. So now I'm off my family's AT&T plan and boy HSPA+ > 3G. Several people in the store were buying the S4 and they had plenty in stock.

dannyyyyy said:
I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!
Click to expand...
Click to collapse
I got lucky and ordered mine online the day they came out. It was actually a real hassle since I was a new customer and they online order bit didn't work and I ended up having to call them to finish the order and then they sent me a pre-pay SIM card instead of a post-pay SIM card which eventually had me wind up at a T-Mobile store to fix all of their mistakes. Hope you get yours soon and with less hassle than me.

yes, samsung's device getting better and better day by day, just since i9000

Hoggles said:
One thing is for certain...they are not selling like hotcakes, simply because the device is only available through customer care, online, or at a very few select corporate retail stores and the occasional Costco etc. The vast majority of none corporate stores do not have them in stock yet. The 15th...maybe...who knows for sure. Perfect example is the VERY busy T-Mobile store down the road from me (Portland, OR), does not even have the One yet, let alone the GS4. The kicker is they don't even know for sure when either phone will come to their non corporate store. A very large percentage of Tmo's base gets their phones through these 3rd party Tmo stores....and they are still in the dark. It really has been a colossal blunder of a launch for both phones.
Uncarrier is great...but they need to focus on strategy and having some sort of nationwide information network for their employees, where all Tmo branded retailers are able to give the exact same response...to someone from Portland, Maine to Portland, Oregon.
Glad I got mine through customer care with next day air... I must give Tmo credit, as that went very smoothly.
:good:
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Surprised PDX wasn't carrying at that time, on the 8th almost all the Beaverton/Hillsboro stores were selling them. The store in Cedar Hills started selling them the night of the 7th because they just had them sitting there.
But glad you got yours timely after ordering with Customer Care.

tvos said:
I purchased my SGIV on-line first day through t-mobile and got it the next day.. Couldn't believe how fast that was!
Not sure why your having problems ordering..
tvos
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I've had mines since sunday lol how are you enjoying yours?

[Q] Note 4 Pre Order Question *Please advise*(BB)

I pre-ordered the device via BB only to find out that several stores in my area only received a handful of stock ( less than 8 within a 90 mile radius .) So, I am trying to figure out if this is a nationwide thing? Whats the advantage of pre-ordering when you can go to sprint on launch day and pick one up? I called BB mobile number and they told me that they were waiting on the manufacturer. Has anyone else experienced this problem, or is this just an isolated issue for my area?

My store had 2... TWO im so pissed i even was going to buy it at sprint but they said the double buyback credit was over ...

Yeah same here in east Tennessee, pre ordered last month to only go in bright and early today and be told they don't have mine in, that I didn't pre order as early as some (also on my date of pre order the lady that helped me said "we will have enough that if you change your mind about the color you want you can change it that day" well she was wrong, and they told me to keep calling back and that they may get a shipment TONIGHT. It really blows to be let down by a terrible product release on the release date. I so happened to eyeball the cage with the phones in them and they had only around 15 note 4's, needless to say I will never pre order with them again and plus the misinformation given to me they should be held accountable due to the lack of training they give staff (that or the staff was trying to get rid of me).

I feel the pain
fatboypup said:
My store had 2... TWO im so pissed i even was going to buy it at sprint but they said the double buyback credit was over ...
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ville2000 said:
Yeah same here in east Tennessee, pre ordered last month to only go in bright and early today and be told they don't have mine in, that I didn't pre order as early as some (also on my date of pre order the lady that helped me said "we will have enough that if you change your mind about the color you want you can change it that day" well she was wrong, and they told me to keep calling back and that they may get a shipment TONIGHT. It really blows to be let down by a terrible product release on the release date. I so happened to eyeball the cage with the phones in them and they had only around 15 note 4's, needless to say I will never pre order with them again and plus the misinformation given to me they should be held accountable due to the lack of training they give staff (that or the staff was trying to get rid of me).
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YOu guys are absolutely right, I asked a manager about the issue and they blamed it on the manufacturer saying that samsung didnt deliver enough of them. Whats the point of pre-ordering if I can go to the sprint store on launch day and walk out with a phone? Sprint stores in my area are still offering the (up to 200 trade in) but not the samsung guarantee 200 with the trade in, of a phone worth atleast 10 dollars. YOU SUCK BEST BUY!

I just got off the phone with my best buy and the guy told me they got 10 in only 5 for att and 5 for Sprint.
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i just called mine and they where to busy to talk or give me a idea if they had any. i left my number for the callback

I called mine, and they said they had a lot of ATT models, and I was the 3rd person from Sprint to preorder.... This guy told me that they only got 2 sprint phones. and I'd have to wait on next shipment.... Best buy is garbage. It wasn't Samsung, its Best Buy, because if sprint has a surplus and has Pre-Orders AND walk-ins, there is a gap here. They better honor the deal considering it's their fault they don't have my phone ready. I plan on going in and paying 100 + taxes give or take.

Man, this sucks that you guys are having all this trouble.
The whole double buyback thing is a farce anyway, especially if you're dealing with a relatively new device. No way would I have traded in my LG G3 for $200. I'll sell it on eBay and get at least $350 - $400 for it. This is why I normally just go with the carrier stores. Sure, their promotions aren't always great, but I paid $79 less than Best Buy would have charged me ($720 vs. $799) and I had the phone in my hands yesterday, delivered right to my door. To boot, I'll make almost double what Best Buy would have given me for my old phone. All that combined is totally worth foregoing the promotions in my book.
Regardless, I hope you guys get your phones soon That's total BS. What's the point in pre-ordering if you can't get the product on release day? Isn't that the reason pre-orders exist in the first place?

My sprint store told me the 200 buy back ended

Stop whining guys. You're getting 200 skins for a $10 phone. That works out to getting a Galaxy Note 4 for $99.. have patience. At least that's the deal with Best Buy.
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yeah it is good that they are giving me 200 bucks for my galaxy s2 but still sucks they can't get it to me on launch date

schlepprock said:
Stop whining guys. You're getting 200 skins for a $10 phone. That works out to getting a Galaxy Note 4 for $99.. have patience. At least that's the deal with Best Buy.
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Im actually trading in a note 2 i think its worth 10 bucks

I am quick to let my S3 go. lol, its ultra outdated. I just find it so crazy that best buy can't ever get it right come pre-orders. I think if they reserved the money aside they can come with the phones... They don't delay in taking payment, they shouldn't delay in giving the product. Now if I could go to them and say I want a pre-order and we both take our times in delivering money and product, then sure take as much time as need be.

yeah i just talked to them and they said no ETA on next shipment and mine did not come

I called my BB cause they are 45 min away. He said they had my phone set aside for me and it would be there waiting.

I believe that whole being clueless on when next shipments and things coming in, is utter crap. I've worked in retail, and for them not to know not only would be unprofessional its completely incompetent of the employees. I believe that is just what they are trained to say. Ehh, what do we do though. Might as well sit it out n wait. I think if people are just better informed things wouldn't be so bad. Don't give the "I don't know" line as a business.

fatboypup said:
Im actually trading in a note 2 i think its worth 10 bucks
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Buy a cheapo off of flea Bay,, still profit one fiddy.. Jmho
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rEALLY?
nO offense dude, but that comment was silly. So you mean to tell me if I purchase a 13 oz steak for a 3 oz steak cost, I shouldn't complain if I get it at some point, just not when I want it? I.E 3 hours later... and cold? lol *Its my money and I want it now* -Like in the commercial

That phone is still a beast atleast
fatboypup said:
Im actually trading in a note 2 i think its worth 10 bucks
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Im trading in an evo 3d, which is worth no money lol so you got me beat. But i still get a 200 gift card lol. The requirements was as long as it worked and had not water damage or cracked screen

im sure I could go get a cheapy phone to turn in ..... hell target had some net 10 phones for like 20 on clearance i just dont wanna deal with the hassle .....