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Hello everyone,
I have just bought a Droid Incredible off of ebay. The seller said it was in mint condition and that there were no problems at all. When it arrived, it was in perfect condition. However, upon activating the phone, it would not stay on for more than 10 minutes. It just keeps rebooting itself. Also, while it is up, it does not always maintain a signal, and then it usually reboots a couple minutes after that.
It is not rooted, all of it is stock. I have been trying to find an answer for this problem all over the internet but to no avail.
I have read that where this phone is from (North Carolina) there was a lot of people with the same problem as this one.
It is the amoled version, hboot .92 and the baseband is the most recent at 2.15.00.7.28
I have tried factory resets, battery pulls, new battery, reflashing the RUU. I am at a complete loss.
Any help would be great, because I want to love this phone. I am sick of my slow Eris and this was my solution.
Thanks so much in advanced.
After some troubleshooting, I have noticed that it only occurs when the 3G service is turned on.
Any thoughts?
Have you tried a different radio?
Sent from my ADR6300 using XDA App
I'm not sure what the problem is. FYI, that's not a bootloop. A bootloop is when the phone continuously boots, but never all the way to be usable, such as to the quietly brilliant screen and then starts again.
Also, I would bring it in to Verizon. See if they'll replace it.
AgalychnisCallidryas said:
Also, I would bring it in to Verizon. See if they'll replace it.
Click to expand...
Click to collapse
I totally agree. If its not rooted and you've had Verizon for a bit they really should help you out. Honestly Verizon has always worked with me and been very helpful.
kichard said:
I totally agree. If its not rooted and you've had Verizon for a bit they really should help you out. Honestly Verizon has always worked with me and been very helpful.
Click to expand...
Click to collapse
The Incredible is EOL. You'll be lucky to find one.
Is the sd fat32?
Sent from my ADR6300 using XDA Premium App
nismith8 said:
Have you tried a different radio?
Click to expand...
Click to collapse
I tried flashing some of the leaked ones in HBOOT, but they wouldn't load. Can you point me in the direction of where I can find how to properly do this?
AgalychnisCallidryas said:
I'm not sure what the problem is. FYI, that's not a bootloop. A bootloop is when the phone continuously boots, but never all the way to be usable, such as to the quietly brilliant screen and then starts again.
Click to expand...
Click to collapse
Sorry, I am part retard
AgalychnisCallidryas said:
Also, I would bring it in to Verizon. See if they'll replace it.
Click to expand...
Click to collapse
I tried, but I bought it from a third party, and they immediately ignored me/ tried to talk me into a thunderbolt. I guess my 10 years of Verizon isn't good enough.
smtom said:
Is the sd fat32?
Click to expand...
Click to collapse
I am 99% sure it is. I'll go reformat it just to make sure
Thanks for all of your suggestions so far guys, I really appreciate it!:wq
Check over on incredibleforums for the radios. Wont let me post the link :/
Try bumping to an older one or the new leaked one. Not sure if those will screw with an amoled tho, can someone else clarify?
Sent from my ADR6300 using XDA App
nismith8 said:
Check over on incredibleforums for the radios. Wont let me post the link :/
Try bumping to an older one or the new leaked one. Not sure if those will screw with an amoled tho, can someone else clarify?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
I posted over there too. But actually, I am now starting to rethink that it is the 3G radios. I could've sworn this was a software issue, but it just rebooted on me while I had 3G turned off.
I guess this ebay seller really did lie to me. Well thanks for your help guys, I don't know if I should bother trying to fix this. I guess I should just hope for the seller to respond. Its been almost a week...
Same exact thing is happening to my buddy's phone. I rooted it and put CM7 on it and it was still rebooting.
I had to turn S-ON back on and downgrade back to stock so he can return it to Verizon.
Ruggerxpunk said:
Same exact thing is happening to my buddy's phone. I rooted it and put CM7 on it and it was still rebooting.
I had to turn S-ON back on and downgrade back to stock so he can return it to Verizon.
Click to expand...
Click to collapse
This is exactly what is happening to me right now. It lets me "touch the android to begin," then it reboots. I bought it off ebay and it was an unused cpo. Looks like I'll have to return it. Hey, since I bought it from somebody off ebay, should I worry about turning S-ON and going stock??
zwade01 said:
This is exactly what is happening to me right now. It lets me "touch the android to begin," then it reboots. I bought it off ebay and it was an unused cpo. Looks like I'll have to return it. Hey, since I bought it from somebody off ebay, should I worry about turning S-ON and going stock??
Click to expand...
Click to collapse
You only have to turn S-ON and go stock if you're returning it to Verizon.
http://www.incredibleforum.com/foru...s/5723-how-get-back-complete-stock-s-off.html
That's the guide I used. Works perfectly. Order of operations is:
0) make sure sd card is formatted to FAT32
1) check your radio version
2) downgrade radio if necessary
3) flash s-on
4) install RRU through HBOOT
Have you tried other ROMs with other kernals? Just shooting in the dark, here; would hate for you to just be stuck!
rfarrah said:
Have you tried other ROMs with other kernals? Just shooting in the dark, here; would hate for you to just be stuck!
Click to expand...
Click to collapse
I can't even successfully root/s-off the phone. It reboots while its being rooted (and not the reboots that are supposed to occur) and it fails.
I have tried everything. I used to be adamant that it was a software issue, but after yesterday, I am beginning to think that it might just be hardware.
Anyone have any experience with getting their money back from ebay/paypal?
But seriously guys, I can't thank you enough for all of your ideas and help. I really appreciate it. Hopefully I can join you guys with the Droid Incredible one day.
PayPal is pretty good about protecting the buyer, as long as it hasn't been too long since the transaction. I would contact the seller and inform him of the problem, then contact PayPal and explain the situation.
Sent from my ADR6300 using XDA App
raptir said:
PayPal is pretty good about protecting the buyer, as long as it hasn't been too long since the transaction. I would contact the seller and inform him of the problem, then contact PayPal and explain the situation.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
I've contacted the seller the day I received it, asking for a refund. I then also contacted the seller two days later. A day after that, still not hearing anything, I opened an eBay case. Now eBay tells me I must wait until the 6th to escalate the case any further.
This is such a hassle, I just want my money back. Part of me wants to just get a HTC Flyer and just tether my Eris to it.
ehosteda said:
I've contacted the seller the day I received it, asking for a refund. I then also contacted the seller two days later. A day after that, still not hearing anything, I opened an eBay case. Now eBay tells me I must wait until the 6th to escalate the case any further.
This is such a hassle, I just want my money back. Part of me wants to just get a HTC Flyer and just tether my Eris to it.
Click to expand...
Click to collapse
My inc did the same thing. After about ten tries I got it to root (mine too rebooted during the process before it was supposed to). But no rom, kernal, or anything else stopped the reboots. My seller said to return it for a full refund.
Ebay is pretty good at taking care of you. Last year I bought a phone and the seller bailed on me. About a week after I opened a case I had a full refund in my paypal account. Good luck!
Sent from my DROIDX using Tapatalk
Thanks for the words of wisdom. I'll hope for the best. I'll keep you guys posted on what happens. Thanks so much again. I don't know where I would be without this community.
Sent from my Gin-Sen-Tazz using XDA Premium App
If you are an Epic Touch user that is experiencing the LOS (Loss of Signal) issue please click on the link below and report in that thread with Sprint.
http://community.sprint.com/baw/message/339779
If you do end up posting on the Sprint site please do post in this thread as well...
Also it was just pointed out that there also is a Samsung support Twitter @ www.twitter.com/samsungsupport
(Please also contact there if you experience LOS)
If you would like to follow this up with a call to tech support, it will help. Try and get transferred to advanced tech support.
This needs to happen from as many people experiencing this as possible!
Don't be lazy!
Thx!
There is another thread 11 down from this one(and multiple other ones further in the forum). The search button works wonders if you use it :-D
Sent from my SPH-D710 using XDA App
Double post
Sent from my SPH-D710 using XDA App
graffixnyc said:
There is another thread 11 down from this one(and multiple other ones further in the forum). The search button works wonders if you use it :-D
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
I don't think those other threads were specifically aimed at getting people to do this
I have been told by a reliable source that sprint is aware there is an issue and their engineers are working diligently to find a fix.
Sent from my SPH-D710 using Tapatalk
graffixnyc said:
There is another thread 11 down from this one(and multiple other ones further in the forum). The search button works wonders if you use it :-D
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Anything is better than "is our phone compatible with random tech blog rumor" threads.
Sent from my SPH-D710 using Tapatalk
kingsway8605 said:
I have been told by a reliable source that sprint is aware there is an issue and their engineers are working diligently to find a fix.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
I hope your reliable source wasn't a Sprint CSR.
Those of us coming from the Moment were constantly being told that by Sprint regarding the radio lock up issue. They never did fix it. It wasn't until the devs at SDX got 2.2 onto the phone that the issue went away.
I have also found that tweeting complaints to www.twitter.com/samsungsupport during business hours will get a quick response, which results in escalation of real issues.
adma84 said:
I have also found that tweeting complaints to www.twitter.com/samsungsupport during business hours will get a quick response, which results in escalation of real issues.
Click to expand...
Click to collapse
Nice find! Thx!
i just got off the phone with sprint and they told me that samsung pushed an update on friday to fix a delay in receiving text messages which has borked the internal antenna. that would explain why i only started having problems yesterday.... sprint will give you a ticket number and they will fix your phone for free at a store.
call up and get it fixed.
its only going to get worse!
dtr145r said:
i just got off the phone with sprint and they told me that samsung pushed an update on friday to fix a delay in receiving text messages which has borked the internal antenna. that would explain why i only started having problems yesterday.... sprint will give you a ticket number and they will fix your phone for free at a store.
call up and get it fixed.
its only going to get worse!
Click to expand...
Click to collapse
This is false. The issue has been going long since before Friday.
It will be fixed in the first update though.
... and here I was thinking about exchanging my 3D for a GS2... it seems the signal problems are widespread to all phones. :/
Droga said:
... and here I was thinking about exchanging my 3D for a GS2... it seems the signal problems are widespread to all phones. :/
Click to expand...
Click to collapse
Its not a showstopper and it doesnt happen on all devices. So if it happens when you get it use your 30 swap to get a new replacement. It hasnt happened on mine at all. Also there is going to be a fix... So, with all of that said I cannot think of a single thing that should cause anyone to decide not to get this and choose another phone. Thx
DeeXii said:
Its not a showstopper and it doesnt happen on all devices. So if it happens when you get it use your 30 swap to get a new replacement.
Click to expand...
Click to collapse
It is a 14-day swap unless you bought your device pre-launch.
This is a total show stopper, I have 2 of these and they both do it constantly. I cant even surf for more then 10 minutes without it happening to both units. I cant make calls, I cant receive calls, cant go online, cant use streaming music, cant use navigation. total waste at this point. I love the phone physically and its great when on WiFi but that's only 1/4 of the day. I am not taking a chance of getting stuck with a phone that I cant even make calls on. maybe I will try again once everything gets fixed but for now its not worth the trouble.
davedave1234 said:
This is a total show stopper, I have 2 of these and they both do it constantly. I cant even surf for more then 10 minutes without it happening to both units. I cant make calls, I cant receive calls, cant go online, cant use streaming music, cant use navigation. total waste at this point. I love the phone physically and its great when on WiFi but that's only 1/4 of the day. I am not taking a chance of getting stuck with a phone that I cant even make calls on. maybe I will try again once everything gets fixed but for now its not worth the trouble.
Click to expand...
Click to collapse
You have something seriously wrong with yours then. I've had mine since launch and it's done it twice. You should exchange yours.
I rooted my phone and got this for the first time the next day. Hasn't happened before that. Didn't even know what you guys were seeing until it happened. I just got a zero with a line across the middle of it in my top bar and my signal bar and data icon were gone.
Is that what people are getting also that have not rooted their phone? When I say not rooted, not the people who rooted then installed the stock kernal back on. People who never rooted in the first place. That is what I would like to know.
Mine did it once before rooting, once after.
And yes, it happened just like you described. I thought rooting and flashing Zedo v3 fixed it, but it didn't.
clamknuckle said:
Mine did it once before rooting, once after.
And yes, it happened just like you described. I thought rooting and flashing Zedo v3 fixed it, but it didn't.
Click to expand...
Click to collapse
Cool, I hope it is device problem and not just a rooting problem. This way we can get a fix for it from Samsung, hopefully.
I have it on good authority it will be fixed in the first software update from Sprint. No idea when that will be though. It's not a rooting problem.
Did anyone GPS just stop working mine was working fine but now it's not locating me at all but when i use wireless networks to find me it finds my location fast any help
Sent from my SPH-D710 using XDA App
my gps stopped working as well, it was locating me and everything, but when i tried 2 get directions, it wud not get them for me... this wat i did n it worked...
while phone was on, pulled the battery, put it back in, start up phone
go to "menu > settings > location & security"... 1st turn off all 3 settings "use wireless networks", "turn on gps", "use agps" w.e....
n den try using gps again, it shud work
ttieder said:
Did anyone GPS just stop working mine was working fine but now it's not locating me at all but when i use wireless networks to find me it finds my location fast any help
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
That did not work it works when i use wireless networks but no go with the GPS radio
Sent from my SPH-D710 using XDA App
My gps does not work at all. I am wondering if I should take the phone to get it repaired or replaced. I downloaded the gps status app and told it download agps data and that didn't help. Navigation will not work at all unless I have use wireless networks enabled in the locationand security settings. If that is not checked then the app stays at waiting for location. It isn't anything where I am that is blocking the signal either. There are 3 other smartphones in the house and they all get a gps lock quickly.
I had this issue with my first copy of the phone. When I went in to the sprint store they told me it was fine but I could barely get 3 satellites under open sky. I had the issue escalated and after 2 hrs on the phone they sent me a replacement. The replacement works perfectly. Really a night and day difference.
On both copies I remained completely stock. Even RTN'd the first copy twice just to be sure it was not radio setting issue.
Sent from my SPH-D710 using Tapatalk
There's an app called AGPS Injector that updates your AGPS position and you should be able to pick up GPS signal pretty quickly after your position is established via AGPS.
delfin12 said:
There's an app called AGPS Injector that updates your AGPS position and you should be able to pick up GPS signal pretty quickly after your position is established via AGPS.
Click to expand...
Click to collapse
I used gps status and gps test which both have an agps loading function and it did not help. If his device is like my first, I would not expect it to help him either.
I still have the first device, haven't sent it back yet. I will boot it up and try agps injector. I will also try to post a video showing the difference in gps performance.
-EDIT-
Here is the link to the youtube video i made.
http://www.youtube.com/watch?v=hpkiJeUQpvQ
Sent from my SPH-D710 using Tapatalk
I have both of those and still cannot get a gps lock but with my niece's epic in the exact same spot I get 6 satellites really quickly.
Try this in the dialer:
##GPSCLRX#
You will need an MSL. You may need to reboot (not sure about that one, I reboot.)
This is clear all incorrect AGPS data and download new correct one.
And this will fix your GPS unless it's physically defective.
nabbed said:
Try this in the dialer:
##GPSCLRX#
You will need an MSL. You may need to reboot (not sure about that one, I reboot.)
This is clear all incorrect AGPS data and download new correct one.
And this will fix your GPS unless it's physically defective.
Click to expand...
Click to collapse
This was also done for the defective device in the video I posted above. It did not help.
Sent from my SPH-D710 using Tapatalk
nabbed said:
Try this in the dialer:
##GPSCLRX#
You will need an MSL. You may need to reboot (not sure about that one, I reboot.)
This is clear all incorrect AGPS data and download new correct one.
And this will fix your GPS unless it's physically defective.
Click to expand...
Click to collapse
People went through all this crap with the captive, what you are suggesting was only a temporary fix, get your phones replaced if you have gps issues.
nsxla said:
People went through all this crap with the captive, what you are suggesting was only a temporary fix, get your phones replaced if you have gps issues.
Click to expand...
Click to collapse
Yeah, what he said. +1
Has anyone been able to get an exchange because of gps? Also did u get a refurbish or a brand new one?
Sent From My Evo Killer!!!
musclehead84 said:
Has anyone been able to get an exchange because of gps? Also did u get a refurbish or a brand new one?
Sent From My Evo Killer!!!
Click to expand...
Click to collapse
would definitely like to know about this one. Also, anyone that takes their phone in to tech support to have it looked at, if you're running a custom rom / kernel do you return it to stock before bringing it in?
musclehead84 said:
Has anyone been able to get an exchange because of gps? Also did u get a refurbish or a brand new one?
Sent From My Evo Killer!!!
Click to expand...
Click to collapse
They did replace it but not after a big ordeal. It was supposed to be a refurb but I got lucky and it just happen to be NIB. Don't expect the same though.
Sent from my SPH-D710 using Tapatalk
lattisimo said:
They did replace it but not after a big ordeal. It was supposed to be a refurb but I got lucky and it just happen to be NIB. Don't expect the same though.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Good for you. Were they trying to say that they are all the same? Just wondering what to expect. Also how is your new one?
Sent From My Evo Killer!!!
musclehead84 said:
Good for you. Were they trying to say that they are all the same? Just wondering what to expect. Also how is your new one?
Sent From My Evo Killer!!!
Click to expand...
Click to collapse
new one is fantastic. fast, accurate, and locks inside my house. just how it should be and just using gps, not using wireless networks. they showed me an htc device and tried to tell me that some devices just perform better than others. they would not, however, get another epic touch and show me that it performed the same as mine. that was why i ended up calling sprint and complained about the store not trying to recognize that i had a legitimate issue. after i spoke with the rep on the phone, then their manager, then having them send the issue to the escalations team. it took 2hrs on the phone and a call back 2 days later from the escalations team before they shipped me a replacement.
I posted the youtube vid so that people who do not have 2 epic touches can see that there is a clear issue with some handsets. i hope everyone else with this issue does not have to jump through the same hoops i had to. good luck to all of you. this is truly a fantastic device, if you get a good copy.
I think I am going to have to call as well. I went to get mine replaced. I can set it on the table beside my tablet and my tablet will pick up 11 satellites and get a location lock with 8 seconds. After 10 minutes the phone had done nothing. So I get to the sprint store and go to show them and low and behold the darn thing picks up 9 satellites and gets a location lock. I tried to explain to them that it wouldn't stay and I wasn't going to spend the entire day at the sprint store waiting to show them when it drops off again.
ElAguila said:
I think I am going to have to call as well. I went to get mine replaced. I can set it on the table beside my tablet and my tablet will pick up 11 satellites and get a location lock with 8 seconds. After 10 minutes the phone had done nothing. So I get to the sprint store and go to show them and low and behold the darn thing picks up 9 satellites and gets a location lock. I tried to explain to them that it wouldn't stay and I wasn't going to spend the entire day at the sprint store waiting to show them when it drops off again.
Click to expand...
Click to collapse
Exactly the issue I had. For just a moment before I took the video the defective unit had 7 satellites and 18 feet of accuracy but a few moments later it was complete crap again. The new copy has not failed once since I unboxed it over a week ago. I feel your pain sir. I wish you luck in getting it replaced.
Sent from my SPH-D710 using Tapatalk
lattisimo said:
Exactly the issue I had. For just a moment before I took the video the defective unit had 7 satellites and 18 feet of accuracy but a few moments later it was complete crap again. The new copy has not failed once since I unboxed it over a week ago. I feel your pain sir. I wish you luck in getting it replaced.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Do you have T.E.P. on your phone? Did sprint charge you anything for the exchange? They're telling me they are going to charge me $35 to exchange the phone. It has only been 15 or so days since I've actually received and started using the phone. The other option is to add TEP to my line for $8 a month and then cancel it. Honestly, I think they should just exchange it on the fact that it is defected and cover it under the samsung warranty, but that's me. Opinions?
Ok so a little after midnight i rebooted my phone cuz it was being flaky.
Then it got stuck on the Cyanogen SGS boot screen from PAC 20.1 I tryed to ODIN cwm-5.0.2.7-epic4g.tar.md5. I got that to stick but every time i would flash a rom it would get stuck and end up and the samsung boot screen again. i tryed to flach cm9.1 and it hang at the BLM MTD part for a very long long time. then it went to the gray screen(the backgound of cwm 6) so that didn't work. So i tryed to ODIN stock EL30 EC05 just like hear http://forum.xda-developers.com/showthread.php?t=1052813
Well that ended with the phone booting up after about 40 minues. But i could not unlock the dam thing. So i did it again & left it for an hour & now its just siting there 12:19 on the clock but i cant unlock the phone. the sprint 4G boot aniy was/is all chopy and the sound cuts in and out. IDK i think my Epic is Epicing F(ced
(i'v been ODINing & reading xda all night:crying: )
Any ideas?
How about just going back to 100% stock FC09? Use re-partition, and you may even want to consider EFS clear (unless not on Sprint). Try that and let it run on that for a day. Note any issues that appear.
If no issues, then try to flash another rom.
Worst case scenario, your flash memory is on it's last leg and heading to become kaput. Flash memory only has so many reads & writes before it kicks the bucket. Constant flashing of roms over the lifetime of this phone diminishes the lifespan faster than a regular user.
A regular user wouldn't even come close to the read/write red zone for this flash memory, but a custom rom user/tester could (especially given the age of our phone).
Which is precisely why I find a somewhat stable ROM and stick with it for about 3 months, then i update/switch ROMs
Sent from my SPH-D700 using Tapatalk 2
I typically only flash stable roms and stick with one for 4-8 months before doing a fresh Odin, re-root and new rom flash. I'm your normal user here; I stick with what I know works.
jeffreyjicha said:
Which is precisely why I find a somewhat stable ROM and stick with it for about 3 months, then i update/switch ROMs
Sent from my SPH-D700 using Tapatalk 2
Click to expand...
Click to collapse
Yes that kinda what i have done.
@nikon120 i tryed FC09 100% stock. i didn't try clearing EFS & yes i'm still on Sprint.
IDK i'm guna call sprint and see what they will give me to keep me?
zman519 said:
IDK i'm guna call sprint and see what they will give me to keep me?
Click to expand...
Click to collapse
A big ole nothing. I've tried to get discounts and upgrade fees waived before, and they have given nothing. I'm a 10+ year customer.
Once a nicer than Nexus 4--Nexus device comes out, or if Sprint's suck-tacular service becomes even more sucky, I'm jumping to T-mobile.
nikon120 said:
A big ole nothing. I've tried to get discounts and upgrade fees waived before, and they have given nothing. I'm a 10+ year customer.
Once a nicer than Nexus 4--Nexus device comes out, or if Sprint's suck-tacular service becomes even more sucky, I'm jumping to T-mobile.
Click to expand...
Click to collapse
SGS III Purple for $0.99 FTW
I really loved my Epic & i'l be back around the forums, my buddy has a busted Epic so maybe i can make one working phone out of the two.:good:
zman I have the EXACT problem with my Epic 4g, it's brand new I have only had it a handful of days and I haven't a clue as to what caused this error, my clock also reads 12:19 and the screen is unresponsive, so I can't slide unlock the screen to get usb debugging checked either. I am by no means new to android, flashing roms or anything else so this wasn't some noob error on my part.
I have messaged QBKing77 and he is as perplexed as I am, and well I figure if he can't figure it out, we might just be screwed.
Did you get yours fixed? If so could you please share what you did.
If i get it fixed I'll be sure to let you all know how i did it.
I have been playing with my new Purpal SGS III
Sent from my SPH-L710 using xda app-developers app
nerdygadgetguy said:
zman I have the EXACT problem with my Epic 4g, it's brand new I have only had it a handful of days and I haven't a clue as to what caused this error, my clock also reads 12:19 and the screen is unresponsive, so I can't slide unlock the screen to get usb debugging checked either. I am by no means new to android, flashing roms or anything else so this wasn't some noob error on my part.
I have messaged QBKing77 and he is as perplexed as I am, and well I figure if he can't figure it out, we might just be screwed.
Did you get yours fixed? If so could you please share what you did.
Click to expand...
Click to collapse
Did you ever get your Epic back to life?
Sent from my SPH-L710 using xda app-developers app
Nope. I had it fixed then it went back to the same old issue. I've tried every version of odin, Heimdall and using every possible pit, .tar and md5 file combination I can come up with and I cannot remember what I used the first time to fix it. blah
Did you get yours fixed or figure out what the problem was? If I ca
zman519 said:
Did you ever get your Epic back to life?
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
I have the Sprint LG Optimus G for about 7+ months now, rooted it "now unrooted". But two days ago my device deactivated, says Im on the Chameleon Network and that Im no longer in the USA, its believes Im in Korea for some reason. Did a full unroot and flashed back factory stock rom.
That did not fix the problem though, still will not reactivate itself nor stop saying that Im on this Chameleon Network and not in the USA.
If anyone has any ideas on how to fix this problem or work arounds before I have to go to Sprint and hopefully get a new one that would be great.
Nullox said:
I have the Sprint LG Optimus G for about 7+ months now, rooted it "now unrooted". But two days ago my device deactivated, says Im on the Chameleon Network and that Im no longer in the USA, its believes Im in Korea for some reason. Did a full unroot and flashed back factory stock rom.
That did not fix the problem though, still will not reactivate itself nor stop saying that Im on this Chameleon Network and not in the USA.
If anyone has any ideas on how to fix this problem or work arounds before I have to go to Sprint and hopefully get a new one that would be great.
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Click to collapse
This might help. Not positive though. http://forum.xda-developers.com/showthread.php?p=39280809
Sent from my LG-LS970 using XDA Premium 4 mobile app
Or maybe use the LG flash tool...
http://forum.xda-developers.com/showthread.php?t=2443185
Sent from my LG-LS970 using xda app-developers app
Yeah I already tried all those fixes with no luck.
Im basically fine with it saying Chameleon Network, really just want my phone to stop thinking that I am in Korea nor letting me reactivate my phone.
Even running the LG Mobile Support tool right now, but it just gets stuck at 4% on the S/W Upgrade.
Nullox said:
Yeah I already tried all those fixes with no luck.
Im basically fine with it saying Chameleon Network, really just want my phone to stop thinking that I am in Korea nor letting me reactivate my phone.
Even running the LG Mobile Support tool right now, but it just gets stuck at 4% on the S/W Upgrade.
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Sounds like corrupted efs ... Try the efs fix and if it doesn't work go back to stock and take it in ...
Sent from my finger tips to you're eyeballs !
Well I have it fully unrooted and back to stock. Just cant figure out the Chameleon thing, it is actually stopping me from reactivating my phone. I have attached some screenshots so you all get a better idea of what Im talking about.
bigfdaddy2 said:
Sounds like corrupted efs ... Try the efs fix and if it doesn't work go back to stock and take it in ...
Sent from my finger tips to you're eyeballs !
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This ^^^^ That's exactly your problem
Nullox said:
Well I have it fully unrooted and back to stock. Just cant figure out the Chameleon thing, it is actually stopping me from reactivating my phone. I have attached some screenshots so you all get a better idea of what Im talking about.
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Sent from my LG-LS970 using XDA Premium 4 mobile app
Ive been trying to restore my original EFS backups, but I cant seem to get it to work properly I guess.
Nullox said:
Ive been trying to restore my original EFS backups, but I cant seem to get it to work properly I guess.
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With both TWRP and FreeGee? Other option is autoprime thread about efs.
Sent from my LG-LS970 using XDA Premium 4 mobile app
All those methods are telling me I have to re-root my phone in order for the application to be able to restore my backs, which makes no sense to me.
Go to autoprime thread on how to zero out efs and then restore ...
Sent from my finger tips to you're eyeballs !
---------- Post added at 11:17 PM ---------- Previous post was at 11:16 PM ----------
O yea its not chameleon network error that's stopping u ... Its that you're min and and phone are all zeros
Follow this guide and u should be good to go ... http://forum.xda-developers.com/showpost.php?p=38348745&postcount=1.
Sent from my finger tips to you're eyeballs !
I started to try that method, but the DFS tool would not open. Ill give it another shot and see what I come up with.
Nullox said:
I started to try that method, but the DFS tool would not open. Ill give it another shot and see what I come up with.
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U can use the hidden dialer codes to program ya min and ya number ....then exit out and it will restart and should then activate...
Sent from my finger tips to you're eyeballs !
I only know a few of the dialer codes and not enough to reprogram myself.
Nullox said:
I only know a few of the dialer codes and not enough to reprogram myself.
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Contact sprint they will tell ya ... Just tell them u did a reset cause it was acting bugy
Sent from my LG-LS970 using Tapatalk 4
Nullox said:
Well I have it fully unrooted and back to stock. Just cant figure out the Chameleon thing, it is actually stopping me from reactivating my phone. I have attached some screenshots so you all get a better idea of what Im talking about.
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Click to collapse
Unfortunately there is nothing you can do to fix this. I had the exact same thing happen to me a couple months ago and I wasn't even rooted. My phone was working fine one minute, did a random reboot, then bam! When it came back on, everything was zeroed out and it wouldn't activate. Tried everything, finally took it to a Sprint repair facility and they could not get it to work either. They have no way of reprogramming the missing info either. They just ended up ordering me a replacement phone that didn't count against my insurance (no co-pay) because it was still under warranty and the issue was considered a product defect and not anything I did. I did some research and found out this has happened to others. Could be an issue with the original model phones. My first one was bought in January and they were released on October the previous year.
Rabbiddog said:
Unfortunately there is nothing you can do to fix this. I had the exact same thing happen to me a couple months ago and I wasn't even rooted. My phone was working fine one minute, did a random reboot, then bam! When it came back on, everything was zeroed out and it wouldn't activate. Tried everything, finally took it to a Sprint repair facility and they could not get it to work either. They have no way of reprogramming the missing info either. They just ended up ordering me a replacement phone that didn't count against my insurance (no co-pay) because it was still under warranty and the issue was considered a product defect and not anything I did. I did some research and found out this has happened to others. Could be an issue with the original model phones. My first one was bought in January and they were released on October the previous year.
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You're wrong on the programming .... U can program you're missing numbers and so can sprint ... We have a thread that tells u how ... If you're rooted it makes it that much easier.... Chameleon network itself isn't the problem...like I said before you have no telephone number programmed ,no prl loaded,no ESN loaded... Sprint can't activate ya phone over the air with out that stuff being programmed ... That's how it verifies who u r or else we all be in one big account together ....
Sent from my LG-LS970 using Tapatalk 4
bigfdaddy2 said:
You're wrong on the programming .... U can program you're missing numbers and so can sprint ... We have a thread that tells u how ... If you're rooted it makes it that much easier.... Chameleon network itself isn't the problem...like I said before you have no telephone number programmed ,no prl loaded,no ESN loaded... Sprint can't activate ya phone over the air with out that stuff being programmed ... That's how it verifies who u r or else we all be in one big account together ....
Sent from my LG-LS970 using Tapatalk 4
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Yes, you can program some of it which they tried. But the rest of the info they could not program (MEID, IMEI). You can say they (Sprint) can program all you want, maybe at the factory, but at the Sprint repair facility, they could not. I am merely telling you what they told me. Like I said, I had the EXACT same thing happen. And they just ended up ordering me a replacement phone.
*shrugs* Don't know what else to tell you. Just seems easier to take it to Sprint and get a replacement. If it dumped the info once, whats not to say it won't happen again.,
I've been through it to .... Yes u can program ya imei .... Idk ya keep insisting u can't .... http://forum.xda-developers.com/showthread.php?t=2161498. There's the thread it walks u right through it ...idk what more u need ?
Sent from my LG-LS970 using Tapatalk 4
bigfdaddy2 said:
I've been through it to .... Yes u can program ya imei .... Idk ya keep insisting u can't .... http://forum.xda-developers.com/showthread.php?t=2161498. There's the thread it walks u right through it ...idk what more u need ?
Sent from my LG-LS970 using Tapatalk 4
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Please reread what I posted. As I stated, I am going by what Sprint told me. And THEY were not able to reprogram. I am not insisting anything, I am merely passing on info I received from Sprint support. Whether he wants to try and reprogram his phone is up to him and makes no difference to me. Just seems easier to take it to Sprint and get a replacement.