GPS stopped working - Samsung Epic 4G Touch

Did anyone GPS just stop working mine was working fine but now it's not locating me at all but when i use wireless networks to find me it finds my location fast any help
Sent from my SPH-D710 using XDA App

my gps stopped working as well, it was locating me and everything, but when i tried 2 get directions, it wud not get them for me... this wat i did n it worked...
while phone was on, pulled the battery, put it back in, start up phone
go to "menu > settings > location & security"... 1st turn off all 3 settings "use wireless networks", "turn on gps", "use agps" w.e....
n den try using gps again, it shud work
ttieder said:
Did anyone GPS just stop working mine was working fine but now it's not locating me at all but when i use wireless networks to find me it finds my location fast any help
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse

That did not work it works when i use wireless networks but no go with the GPS radio
Sent from my SPH-D710 using XDA App

My gps does not work at all. I am wondering if I should take the phone to get it repaired or replaced. I downloaded the gps status app and told it download agps data and that didn't help. Navigation will not work at all unless I have use wireless networks enabled in the locationand security settings. If that is not checked then the app stays at waiting for location. It isn't anything where I am that is blocking the signal either. There are 3 other smartphones in the house and they all get a gps lock quickly.

I had this issue with my first copy of the phone. When I went in to the sprint store they told me it was fine but I could barely get 3 satellites under open sky. I had the issue escalated and after 2 hrs on the phone they sent me a replacement. The replacement works perfectly. Really a night and day difference.
On both copies I remained completely stock. Even RTN'd the first copy twice just to be sure it was not radio setting issue.
Sent from my SPH-D710 using Tapatalk

There's an app called AGPS Injector that updates your AGPS position and you should be able to pick up GPS signal pretty quickly after your position is established via AGPS.

delfin12 said:
There's an app called AGPS Injector that updates your AGPS position and you should be able to pick up GPS signal pretty quickly after your position is established via AGPS.
Click to expand...
Click to collapse
I used gps status and gps test which both have an agps loading function and it did not help. If his device is like my first, I would not expect it to help him either.
I still have the first device, haven't sent it back yet. I will boot it up and try agps injector. I will also try to post a video showing the difference in gps performance.
-EDIT-
Here is the link to the youtube video i made.
http://www.youtube.com/watch?v=hpkiJeUQpvQ
Sent from my SPH-D710 using Tapatalk

I have both of those and still cannot get a gps lock but with my niece's epic in the exact same spot I get 6 satellites really quickly.

Try this in the dialer:
##GPSCLRX#
You will need an MSL. You may need to reboot (not sure about that one, I reboot.)
This is clear all incorrect AGPS data and download new correct one.
And this will fix your GPS unless it's physically defective.

nabbed said:
Try this in the dialer:
##GPSCLRX#
You will need an MSL. You may need to reboot (not sure about that one, I reboot.)
This is clear all incorrect AGPS data and download new correct one.
And this will fix your GPS unless it's physically defective.
Click to expand...
Click to collapse
This was also done for the defective device in the video I posted above. It did not help.
Sent from my SPH-D710 using Tapatalk

nabbed said:
Try this in the dialer:
##GPSCLRX#
You will need an MSL. You may need to reboot (not sure about that one, I reboot.)
This is clear all incorrect AGPS data and download new correct one.
And this will fix your GPS unless it's physically defective.
Click to expand...
Click to collapse
People went through all this crap with the captive, what you are suggesting was only a temporary fix, get your phones replaced if you have gps issues.

nsxla said:
People went through all this crap with the captive, what you are suggesting was only a temporary fix, get your phones replaced if you have gps issues.
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Click to collapse
Yeah, what he said. +1

Has anyone been able to get an exchange because of gps? Also did u get a refurbish or a brand new one?
Sent From My Evo Killer!!!

musclehead84 said:
Has anyone been able to get an exchange because of gps? Also did u get a refurbish or a brand new one?
Sent From My Evo Killer!!!
Click to expand...
Click to collapse
would definitely like to know about this one. Also, anyone that takes their phone in to tech support to have it looked at, if you're running a custom rom / kernel do you return it to stock before bringing it in?

musclehead84 said:
Has anyone been able to get an exchange because of gps? Also did u get a refurbish or a brand new one?
Sent From My Evo Killer!!!
Click to expand...
Click to collapse
They did replace it but not after a big ordeal. It was supposed to be a refurb but I got lucky and it just happen to be NIB. Don't expect the same though.
Sent from my SPH-D710 using Tapatalk

lattisimo said:
They did replace it but not after a big ordeal. It was supposed to be a refurb but I got lucky and it just happen to be NIB. Don't expect the same though.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Good for you. Were they trying to say that they are all the same? Just wondering what to expect. Also how is your new one?
Sent From My Evo Killer!!!

musclehead84 said:
Good for you. Were they trying to say that they are all the same? Just wondering what to expect. Also how is your new one?
Sent From My Evo Killer!!!
Click to expand...
Click to collapse
new one is fantastic. fast, accurate, and locks inside my house. just how it should be and just using gps, not using wireless networks. they showed me an htc device and tried to tell me that some devices just perform better than others. they would not, however, get another epic touch and show me that it performed the same as mine. that was why i ended up calling sprint and complained about the store not trying to recognize that i had a legitimate issue. after i spoke with the rep on the phone, then their manager, then having them send the issue to the escalations team. it took 2hrs on the phone and a call back 2 days later from the escalations team before they shipped me a replacement.
I posted the youtube vid so that people who do not have 2 epic touches can see that there is a clear issue with some handsets. i hope everyone else with this issue does not have to jump through the same hoops i had to. good luck to all of you. this is truly a fantastic device, if you get a good copy.

I think I am going to have to call as well. I went to get mine replaced. I can set it on the table beside my tablet and my tablet will pick up 11 satellites and get a location lock with 8 seconds. After 10 minutes the phone had done nothing. So I get to the sprint store and go to show them and low and behold the darn thing picks up 9 satellites and gets a location lock. I tried to explain to them that it wouldn't stay and I wasn't going to spend the entire day at the sprint store waiting to show them when it drops off again.

ElAguila said:
I think I am going to have to call as well. I went to get mine replaced. I can set it on the table beside my tablet and my tablet will pick up 11 satellites and get a location lock with 8 seconds. After 10 minutes the phone had done nothing. So I get to the sprint store and go to show them and low and behold the darn thing picks up 9 satellites and gets a location lock. I tried to explain to them that it wouldn't stay and I wasn't going to spend the entire day at the sprint store waiting to show them when it drops off again.
Click to expand...
Click to collapse
Exactly the issue I had. For just a moment before I took the video the defective unit had 7 satellites and 18 feet of accuracy but a few moments later it was complete crap again. The new copy has not failed once since I unboxed it over a week ago. I feel your pain sir. I wish you luck in getting it replaced.
Sent from my SPH-D710 using Tapatalk

lattisimo said:
Exactly the issue I had. For just a moment before I took the video the defective unit had 7 satellites and 18 feet of accuracy but a few moments later it was complete crap again. The new copy has not failed once since I unboxed it over a week ago. I feel your pain sir. I wish you luck in getting it replaced.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Do you have T.E.P. on your phone? Did sprint charge you anything for the exchange? They're telling me they are going to charge me $35 to exchange the phone. It has only been 15 or so days since I've actually received and started using the phone. The other option is to add TEP to my line for $8 a month and then cancel it. Honestly, I think they should just exchange it on the fact that it is defected and cover it under the samsung warranty, but that's me. Opinions?

Related

Poor GPS Locking?

Does anybody here experience poor GPS lock on with your Incredible 2's? I am coming from a droid pro which had no problem whatsoever establishing a lock, but the incredible 2 only seems to establish a lock after 5 minutes of having the google maps app on. The GPS status app doesn't seem to find any satellites out there either. I just got this phone from Costco and it's great otherwise but I want to know whether its this model's issue or if I got a defective phone.
Yeah mine took about three minutes to lock on with navigation beta.
Sent from my Incredible 2 using XDA App
I also remember that my Droid Pro has aGPS but the incredible 2 doesn't seem to have such an option. Is it hidden perhaps and does it help?
EDIT: Perhaps its just a coincidence.
http://phandroid.com/2011/08/22/ver...-weve-got-a-temporary-fix-for-you-forum-talk/
I just got the phone a few days ago when this issue may have come about, but as for the rest of you, how was your inc2 a few weeks/months earlier?
No problems here. I get an instant 10m lock inside my house, where my old fascinate would take 5 seconds to get a 20m lock.
Where are you located?
southern cali, i live in a pretty poor signal area too
Hmm, if you take a look at that phandroid link I put up, it seems that this issue is specifically in new york. Thanks for letting me know that it is not an issue with the phone model though.
As for the rest of you in new york, hows your gps?
You sure no agps with dinc2?
Sent from my Incredible 2 using Tapatalk
LeoBloom. said:
Hmm, if you take a look at that phandroid link I put up, it seems that this issue is specifically in new york. Thanks for letting me know that it is not an issue with the phone model though.
As for the rest of you in new york, hows your gps?
Click to expand...
Click to collapse
Rochester here.
Was having problems with GPS until this morning. Attempted to use Maps and it worked.
I also toggled Wifi in between, so that may be another workaround, but I haven't had sufficient time to test that (I'm at work).
I was having the same problem of slow gps lock. I installed GPS Status & Toolbox from the market. There is an option to reset your GPS and redownload the A-GPS data. Immediately after doing so, I got lock in under 10 seconds.
Sent from my Incredible 2 using Tapatalk
My Inc2 seems to be performing well today, getting locks by my apartment's windows within 20 seconds. I'm about to leave and I will test it outside and report back.
drcrawfo said:
I was having the same problem of slow gps lock. I installed GPS Status & Toolbox from the market. There is an option to reset your GPS and redownload the A-GPS data. Immediately after doing so, I got lock in under 10 seconds.
Sent from my Incredible 2 using Tapatalk
Click to expand...
Click to collapse
This is what I use if I'm having a slow gps lock. Works well for me
Sent from my Incredible 2 using Tapatalk
I believe there's been at least one Maps update which seemed to help GPS lock and corrected the compass direction problem.
Zelmo88 said:
I believe there's been at least one Maps update which seemed to help GPS lock and corrected the compass direction problem.
Click to expand...
Click to collapse
My compass was always backwards facing when I got my INC2, quite annoying. The only thing that fixed it was the OTA to GB. However, now that I have rooted and dropped MIUI on it, I am back to the backwards compass.
As for the lock issue, I get intermittent issues with that. Some days, the gps will find my signal and bring up my location almost dead on, other days it puts me at the tower, still other days it doesn't find me at all, and once it actually pulled google maps all the way over to Portugal. Since rooting and flashing, it has been pretty quick to grab the signal and puts me pretty close to location - but with a messed up compass pointer.
shanky0506 said:
Rochester here.
Was having problems with GPS until this morning. Attempted to use Maps and it worked.
I also toggled Wifi in between, so that may be another workaround, but I haven't had sufficient time to test that (I'm at work).
Click to expand...
Click to collapse
I am just outside of Rochester NY. Mine is working again. There was some kind of outage around here. GPS didn't work on my Inc2 or any of my friends phones for days.
Takes about 60 sec in central NJ. About 3 min when traveling to SF this past week, and frequently off by about 20m, placing me on the wrong block. Even on I-280 it placed me on a side road.
Sent from my ADR6350 using Tapatalk
Mine has gotten better each day I use it. Was terrible now locks on pretty fast.
Sent from my Incredible 2 using xda premium
What is the fix for backwards compass in miui?
Sent from my Incredible 2 using Tapatalk
dinc2 gps trouble FIX!
After a couple of weeks out of country and using an extended battery with my Droid Incredible 2, then switching back I was unable to receive any gps data. After combing the net for solutions and nearly unrooting my wonderful dinc2 I remembered the antenna connections on the back cover. There are a total of 4 gold connections made for gps and radio and have wire receivers taped to the back inside cover. If you bend the gold connections on the edge of the phone back out towards the rear they will connect with the back cover and re-establish the radio connections for your gps. I tried that with mine and got a gps lock in about 5 seconds using Google maps and navigation.
Good luck!
davewalker12000 said:
After a couple of weeks out of country and using an extended battery with my Droid Incredible 2, then switching back I was unable to receive any gps data. After combing the net for solutions and nearly unrooting my wonderful dinc2 I remembered the antenna connections on the back cover. There are a total of 4 gold connections made for gps and radio and have wire receivers taped to the back inside cover. If you bend the gold connections on the edge of the phone back out towards the rear they will connect with the back cover and re-establish the radio connections for your gps. I tried that with mine and got a gps lock in about 5 seconds using Google maps and navigation.
Good luck!
Click to expand...
Click to collapse
Same here. I dropped my phone and damaged the corner a little. It was just enough that the contacts weren't making. A little modding of them got me back in business.
Sent from my ADR6350 using xda app-developers app

Question about phone warranty/story/rant

So as much as I love this phone, I realized I do have one little problem...my gps. Before it wasn't bad, I could lock outside (in Pittsburgh) in less than 20 seconds, but after going to NYC, and other cities I started slightly hating my phone...
Story:
I was in a cab in NYC trying to go home after going out, and the cab driver didn't know the address where I was going, so I thought I'd just whip out my amazing GSII and gps it. Well it couldn't lock on for 15 minutes (but 50% of the time in Pittsburgh it would lock on pretty fast) and it took over 35 minutes for a 10 minute cab ride. Thankfully the guy was nice and reduced my fair since we both didn't know where we were going, but I was shocked that I couldn't figure out my position with my super high end phone.
This happened again in SF, and again in Chicago. (I was in the wide open with a very clear sight of the sky). Even after rebooting it couldn't find satellites using GPS status which is kind of ridiculous. But in 50% of Pittsburgh my GPS locks on fairly fast (within 20 seconds), but the other 50% it takes minutes to find a lock.
I've done all the GPS tricks on XDA, used all the apps, to no avail. On the megabus back from NYC to Pittsburgh I met someone with the exact same phone, and his phone locked on to gps status with 10/10 satellites within 15 seconds to 3m accuracy. My phone has NEVER locked on to 10/10, and the most accurate it's ever been is 12m in literally 500 tests.
So after this long drawn out story, my question is this: am I basically screwed since I didn't buy the TEP, squaretrade warranty, etc? I just got this phone too, and using my gps while walking around the streets, or being in a cab is pretty important.
Don't get me wrong, I LOOOVE this phone in every aspect, just minus the gps. Also the development community is simply amazing, and I have donated to the devs for the first time ever this year.
Just more of an arghhhhhhhhhh post...
Anyways thanks all!
1. Get your MSL. (Which I'm assuming you know how to do since you're on here.)
2. Enter ##GPSCLRX# on the dialer (4772579)
3. Wait 2 minutes, then reboot phone.
4. ???
5. Profit!
I've heard that this doesn't work on the phone. I've gone through all the gps threads and done all the fixes to no avail....
Is there anyway I can switch phones somehow somewhere even for a reburb??
Sunsparc said:
1. Get your MSL. (Which I'm assuming you know how to do since you're on here.)
2. Enter ##GPSCLRX# on the dialer (4772579)
3. Wait 2 minutes, then reboot phone.
4. ???
5. Profit!
Click to expand...
Click to collapse
This is great. Just reset with these steps and now I can't get a lock at all.
22350 said:
This is great. Just reset with these steps and now I can't get a lock at all.
Click to expand...
Click to collapse
Are you trying to get a lock outdoors?
Any time my GPS acts up, I do the GPSCLRX then step outside. It takes a little bit to get the initial lock, but subsequent locks are pretty quick.
If you're trying it indoors, then you're doing it wrong. You need clear sky view, like with any GPS unit.
Lol, I can't believe this thread is here right now. I literally just replaced an ET4G today for a bad GPS.
He didn't have insurance either. If you go to a service and repair store, it'll be $35 without TEP, and they'll have to replace it if it is indeed defective. They'll have to test it out at the store.
The even funnier part? I'm in Pittsburgh too cranberry store. Feel free to stop up if you want. Though it'll be probably 2 days before I get another refurb in.
Sent from my SPH-D710 using XDA App
Fix Permissions in recovery? If you're on one of the ICS roms, back it up in recovery, restore to an older rom with working GPS, lock on to a signal, then reboot into recovery and restore your new ics backup. I had to do this to make mine work as well.
Sent from a galaxy far away.
squshy 7 said:
Lol, I can't believe this thread is here right now. I literally just replaced an ET4G today for a bad GPS.
He didn't have insurance either. If you go to a service and repair store, it'll be $35 without TEP, and they'll have to replace it if it is indeed defective. They'll have to test it out at the store.
The even funnier part? I'm in Pittsburgh too cranberry store. Feel free to stop up if you want. Though it'll be probably 2 days before I get another refurb in.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Well if my GPS technically works, but not super well, would that still be grounds for me to get a replacement?

Defective Radio?

I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
k.babymamma said:
I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
Click to expand...
Click to collapse
I would definitely take it back and make them give you a new one.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
cjsspape said:
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
k.babymamma said:
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
Click to expand...
Click to collapse
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
Sent from my SAMSUNG-SGH-I317 using xda premium
cjsspape said:
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
Click to expand...
Click to collapse
With enough "negotiating" they'll take it back haha. Plus are you still within your no ask return window? Just explain how its sporatic but annoying to the point its not functional for reliable use and they should do something within their power to help ya out
Sent from my SAMSUNG-SGH-I317 using xda premium
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
Click to expand...
Click to collapse
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
UserNamer said:
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
Click to expand...
Click to collapse
Yes. I have decided to take it in later today, as my 14 days is up on Friday. I hope they have stock of them. Anyhow...I have another question. If a phone is sitting still with no movement (and the weather is good, lol) will there be variations in signal strength? I get 3 bars with 4G showing, then it drops to one tiny bar. Sometimes the 4G disappears then reappears. The it will go back up to 4 bars. All in the course 5 minutes! I do realize signal will vary with movement but will it if your phone is just sitting there?
I am trying to experiment a little. I just realized/remembered that I had (uneventfully) dropped my phone (not hard, in-case) about the same time as my dropped signal problem pretty much resolved itself. So then I was like, hmm, maybe there IS something loose inside. I've tried gently shaking/jarring it here on my desk, coincidentally with the bars dropping back to just 1 as a result. But then again it may be coincidental as they are seeming to waiver A LOT. I just wondered if it is normal.
I never really stared at my old phone (Galaxy1) here at my desk but I'm almost positive it always had more than 1 bar at this same location and I never noticed it waiver like this one. But like I said I never had to make myself stare at it to check, either! lol Just wondering if someone knows a little more about cellphone signal 101 than me.
I have the issue of no 4G HSPA+ but I can get a strong LTE signal when in an LTE reception area. I'm wondering if you are in an LTE area and can get LTE? Where are you located?
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I have noticed problems with my GN2 as well. Mine shows I have signal but my data stalls or doesn't seem to work as it should. I'm in an area where there shouldn't be any problems. Only seems to happen in non LTE areas. Whenever I have LTE signal this thing is blazing fast.
Sent from my Nexus 7 using XDA Premium HD app
Update: Took the phone in. Basically, they had never heard of the issue with this phone. But...I walked away with a replacement. So far so good though I've had it only a few hours. The girl was very nice & explained even though I was borderline limit she would take care of me. I told her I received it Fri the 9th but she said they were basing the 14 days on the 7th! I said I didn't physically have it till the 9th! Jeeze. Moot point since she was going to take care of it anyhow but it just concerned me how (corporate) att could chop 2 days of my in-store return time!
So no, I'm not in LTE land, unfortunately. 3g H+ & E only though I can't complain about the coverage or speed. Good enough for me 4 sure.
The signal bars waivered quite a bit even while in the store. They said while some fluctuation is normal it shouldn't be as much as it was doing especially with the close proximity of the tower & good weather and especially while just sitting on the counter.
I downloaded the free app "No Signal Alert" from the Play Store. In just a few hours it recorded lost signal 4 times! (In a very good coverage area) [my first phone b4 the exchange] Consider using it if you want to see if you are losing signal like I was. Handy app!
Hopefully this is a good one. I know it sounds goofy but this phone seems to even move faster than the other. Weird. It will be interesting to hear if anyone else is having this problem. Maybe there was a bad batch of them or something? Like the Nexus I read about & their signal problems.
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Haha im glad that they helped ya! No its not goofy or silly to think that one phones faster then another because no two phones are alike. The silicone chips are very different and performance can very greatly. I had an s3 that wouldnt take custom kernels to save its life but I got it replaced after a two year old and a toilet incident haha and that one took even the most abusive settings in stride!
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I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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Click to expand...
Click to collapse
Yea my wifi lte transfer is always spot on so something may be wrong
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
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Click to collapse
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
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kkl0wn said:
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
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Click to collapse
That's exactly how it's acting for me. I just now disabled the AT&T Smart WiFi app and after a quick restart and toggle test there was no problems, but I'm not sure if the problem will only pop up after I've been on wifi for a while. I'm going to see if it keeps doing it tomorrow.
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Disabling Smart WiFi appeared to fix the problem.
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What I noticed today is that when this same issue happens, with 4G icon and wifi icon both active, it occurs after I manually check for a firmware update within the system settings. The 4G icon doesn't go away until I reset the phone.
Also I manually deleted the all the AT&T boat ware apps before this was happening so the smart wifi app is not causing this for me.
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Weird, if you get the issue and don't have the Smart WiFi app then it must be something else and it was coincidence that it worked normal for me today. I've only checked for firmware once (when I first got my phone) so it must be something else causing it. I'm hoping the multi view firmware will also have a fix for it.
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In Sprint store, GSII, 2 GSIIIs, 2 Notes an no GPS connection! But HTC EvoLTE locked

My replacement E4GT's gps just does not work, brought it to store and they said they "fixed" it with some software patch. Well as I suspected it did not fix it and would love to know about this patch but didn't get any info out of them.
Went back and tested gps on a gsii, 2 gsiiis, 2 notes and none of them would get a gps lock. Tried HTC evo lte and gps locked almost instantly. Repair guy said he can reload original GB on my phone to see if that makes it work, he said he still has gb on his phone and it is better than current.
I can get a replacement but it will count towards my 3 exchanges per year, trying to argue that they gave me a defective phone from the start and that it should not count.
Oh well, my wife's E4GT gps locks instantly while mine keeps blinking for hours in the same spot. Both phones are on official OTA and no root.
I really like this phone and love that it is wimax since no lte yet, just sick of getting defective ones. Going back tomorrow to talk to someone else there and then will decide about exchange.
I could not believe that the GSIIIs and Note 2s would not even get a gps lock at the store but HTC did, Samsung really needs to do better with this.
Samsung phones have bad gps radios
Htc has better ones that's about it
Couple things I'd try, since this doesn't seem to be a typical "how do I fix" thread.. Or the beer kicked in..
Did you try a side by side with something like GPS Test from the play store?
Do you have access or know someone with a Garmin to test visible satellites at the same time as the phone(s)?
I'm interested if it is actually hardware or software related.
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
My replacement sucks too. I always seem to be roaming and I have no GPS. I'm in fk23 with the new prl but it was the same when I first connected the phone stock. I even left the store while it was roaming
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I like Sammy phones but I've always notices bad reception with cell towers and gps
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I just bought the Note 2 and the gps on it is amazing. I get instant locks with 3m accuracy. The Note 2 has glonass also to help with gps.
MoHoGalore said:
Couple things I'd try, since this doesn't seem to be a typical "how do I fix" thread.. Or the beer kicked in..
Did you try a side by side with something like GPS Test from the play store?
Do you have access or know someone with a Garmin to test visible satellites at the same time as the phone(s)?
I'm interested if it is actually hardware or software related.
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
I have had my E4GT next to my wifes E4GT with same stock OTA FI27 and hers locks pretty damn fast while my GPS icon blinks for an hour. I also had my phone in my car right next to my Garmin Nuvi and that locks and my phone does not.
I have downloaded GPS status tools from Play store and when I open that all it does is say searching for GPS....
I even grabbed another E4GT from someone and that GPS locked almost instantly!! It was on Calks GB 3.0
cdszoke said:
I just bought the Note 2 and the gps on it is amazing. I get instant locks with 3m accuracy. The Note 2 has glonass also to help with gps.
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Click to collapse
I am glad to hear this, my comment wasn't to say that all Notes have bad GPS, just my observation while in the Sprint store.
The GPS on my previous E4GTs have all worked but this one I have now does not.
My phone wouldnt lock either. I always lock gps in an app like gps status before anything. Anyway all I do is shut gps off then back on. Reboot with gps on. When booted up run gps status outside, get lock. After that it always locks instantly. I have to do this with every flash or it will not lock. I think its software not hardware
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You aren't alone. I've had two E4GT and the GPS is horrible and sporadic. If you're indoors forget about even trying to get a lock.
There is some sort of hardware problem with some, but not all, samsung phones. My old e4gt had absolutely awful gps, and my new one locks incredibly quickly, indoors or not. I tried every single "fix" out there, probably flashed at least 15 different zips and settings. The simple answer is that the onlt way to fix the problem is with a new phone - and even then, it's a lottery.
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My GNote locks on instantly also. Big improvement in that department over the E4GT.
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Gps can't lock on

I've recently noticed that my Gps can't lock on. .. Because of that I my navigation can't lock on my specific location .. I've odin back to stock and still no Luck.. is there anything else someone can suggest for me to try. . Thank you
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Try gps status and toolbox app. It has a-GPS to help you lock on. If that don't work it might be a hardware problem.
☞Sent from here☜
ericvbp21 said:
I've recently noticed that my Gps can't lock on. .. Because of that I my navigation can't lock on my specific location .. I've odin back to stock and still no Luck.. is there anything else someone can suggest for me to try. . Thank you
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Click to collapse
If the problem persists through different ROMs and Odin to stock, then that's more than likely a hardware problem. You can still try the GPS apps from the play store, but chances are they'll do like mine and constantly display "Searching for GPS." I spoke to a Samsung rep a few days ago describing the problem and said that it would be covered under their 1 year warranty, just send it back to them. I would assume though that if you have T-Mobile service you could make the claim with T-Mobile instead of going through Samsung.
Use the gps status app to check if you see any satellite reception. It might just be poor reception so try again without a case on your phone.
Isn't there some solar flare thing going on right now?
lordcheeto03 said:
If the problem persists through different ROMs and Odin to stock, then that's more than likely a hardware problem. You can still try the GPS apps from the play store, but chances are they'll do like mine and constantly display "Searching for GPS." I spoke to a Samsung rep a few days ago describing the problem and said that it would be covered under their 1 year warranty, just send it back to them. I would assume though that if you have T-Mobile service you could make the claim with T-Mobile instead of going through Samsung.
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Click to collapse
did you try to get a new phone? i think it might just be a hardware issue because i odin back to stock and still says searching for GPs. i don't have insurance with tmobile so i think i might have to go through samsung.
Definitely try GPS status/ toolbox, with a clear line-of-sight to sky, and let it go for 15 mins or so. I've seen it take this long, but subsequent locks will be quick. Also maybe try an older radio, maybe one released around the rough time of manufacturing. Roll it back maybe 2 radio releases. Can't hurt to try. I know cm10 Roms have had bad luck with GPS for the gs2, but not working with stock is suspicious. GL
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ericvbp21 said:
did you try to get a new phone? i think it might just be a hardware issue because i odin back to stock and still says searching for GPs. i don't have insurance with tmobile so i think i might have to go through samsung.
Click to expand...
Click to collapse
I haven't sent it in yet. I'm 1,200 miles from home until around December or January, so I won't be able to send it in until I get home; but after speaking to the Samsung Rep he said it was more than likely a hardware issue and to send it in whenever I can. He also said that, water damage aside (which I know it doesn't have water damage, and I haven't even dropped it) the work would be covered by warranty.
I would say to contact them with your problem, but ya know... obviously don't mention that you're rooted, etc. I just said that I've tried different GPS apps, (Waze, Navigation, Weather apps, GPS Status and Toolbox, etc), Safe Mode (which WAS true), I've tried a factory reset (which was also true), used Kies to return to 100% stock (used Odin instead) and nothing worked.

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