Develop Bugs

Omnia and Bluetooth headphone buzzing audio

Bought an Omnia a few days ago. Actually bought 2, but first one returned cause I thought it was defective.
Problem happens when I try to use my BT headphone. No problem in pairing, but as soon as I initiate (or receive) a call, I get an awfull noise (or buzz if you like) strong enough that it makes the headphone unuseable. As I said I had the same problem with both Omnias. I had this headphone (Nokia BH-101) for many months now and never had any problem.
I tried on 2 PDA and one smartphone without problem, so it kinds of rule out a headphone defect. Hard for me to believe both phones are defective on arrival, and showing the same problem on top of that, so also seems to rule out a phone problem. Incompatible???
Anybody ever had this kind of problem on an Omnia phone or any combination of phone/headphone?
Thanks for any helpful hint.

It might help if you posted which bluetooth headphone, but yes, I've seen cases in which a particular headset and phone were just incompatible.

I did put the model in my original post, but here it is again for quick identification: Nokia BH-101.
If anybody have this pairing (Omnia and Nokia BH-101), please let me know the result, good or bad!!!
Thanks

sounds familiar
I recentlyy bought a Jawbone 2 and i get a really loud buzzing intermitently when using it with my Mogul running nuerom titan build .Ive exchanged the headset and still have the issue but my otherr 2 bt earpieces work fine. Any help would be awesome Thanks.

Broken headphone jack. [SOLVED]

It seems like my headphone jack isn't sensing that my headphones are plugged in. I've tried 3 different headphones, 3 different roms all with a full wipe and tried jiggling the jack a bit. No avail... Hmm I hope it's not a hardware problem. =/
Edit: doing some research the headphone jack looks like it's part of the main board... I sure as hell hope this isn't a hardware issue or I'm screwed.
Looks like I was right about how the sensor on the headphone jack went but lucky me there is an app on Play Store that activates and deactivaes the headphones. Wired Headphone/Headset Fix is a widget that will reject or activate headphones if the sensor works or not.

I'm not sure what you are trying to achieve here?
Best thing is to talk first to HTC don't you think?
All parts of the phone are part of the mainboard.
Tw1tchy said:
It seems like my headphone jack isn't sensing that my headphones are plugged in. I've tried 3 different headphones, 3 different roms all with a full wipe and tried jiggling the jack a bit. No avail... Hmm I hope it's not a hardware problem. =/
Edit: doing some research the headphone jack looks like it's part of the main board... I sure as hell hope this isn't a hardware issue or I'm screwed.
Sent by my only One X
Click to expand...
Click to collapse

Laurentius26 said:
I'm not sure what you are trying to achieve here?
Best thing is to talk first to HTC don't you think?
All parts of the phone are part of the mainboard.
Click to expand...
Click to collapse
I'm trying to achieve input. I searched and couldn't find anything similar to my problem. Also the screen, cameras, sensors, battery, speakers ect. Are not part of the main board. The headphone jack is connected to the main board unlike my iPod Touch 1G which it'd headphone isn't part of the mainboard.
Sent by my only One X

Tw1tchy said:
I'm trying to achieve input. I searched and couldn't find anything similar to my problem. Also the screen, cameras, sensors, battery, speakers ect. Are not part of the main board. The headphone jack is connected to the main board unlike my iPod Touch 1G which it'd headphone isn't part of the mainboard.
Sent by my only One X
Click to expand...
Click to collapse
This definitely sounds like a hardware issue to me. Haven't seen anything like this floating around xda... You should be covered by warranty even if you have unlocked as this couldn't be a software issue (which country are you in?). I'd take it back to the company you bought it from NOT HTC. It's up to them to sort the problem out as they sold you faulty goods. Good luck!
sent from my internet

privatetrousers said:
This definitely sounds like a hardware issue to me. Haven't seen anything like this floating around xda... You should be covered by warranty even if you have unlocked as this couldn't be a software issue (which country are you in?). I'd take it back to the company you bought it from NOT HTC. It's up to them to sort the problem out as they sold you faulty goods. Good luck!
sent from my internet
Click to expand...
Click to collapse
I'm in Canada and it was imported from Singapore from family. Sadly that family member lives in London and I have no clue where she bought it from. Well having no headphones isn't too bad for me because all my music is on my iPod and Tablet. The external speaker still works. My only guess would be flashing the jelly bean rom could have broken the headphones but that's very doubtful.
Sent by my only One X

You could try and ask HTC where you stand but I'd imagine you would need to pay for it.

Tw1tchy said:
I'm in Canada and it was imported from Singapore from family. Sadly that family member lives in London and I have no clue where she bought it from.
Click to expand...
Click to collapse
This is what HTC told me via e-mail about repairing an international phone in the U.S. Canada is handled through HTC’s U.S. support channels.
"Dear Barry,
I understand you have some questions about the Bootloader unlock tool and the warranty for your device. I know how important it is for you to receive correct information and I will be happy to answer any questions you may have.
Unlocking the bootloader means that you now have the ability to customize software on your device. Barry, please note that changing your bootloader can cause significant issues with your device and once you have unlocked your device, you have agreed to the disclaimer that states a change in warranty status such that in the event you render your device unusable, you are responsible for the recovery of your device, whether by repair or by other means. The final decision about what is covered under the warranty (and the cost) is up to the repair technicians if you have your device repaired.
As for the warranty, your device does have Global Warranty so if you ever need your device repaired, we can do so here in the United States. Again, the final decision about what is covered under the warranty (and the cost) is up to the repair technicians if you have your device repaired.
To set up a repair ticket, you will need to speak to the HTC America Warranty & Repair Center. Their contact information is 1-888-617-1113 from 8 A.M. – 8 P.M. ET, 7 days a week. Barry, they will be able to answer any questions you have about the warranty and repair process.
I hope this was helpful and that I have answered all of your questions. If you ever have any questions, Barry, please do not hesitate to send us another email. We will be more than happy to answer any questions you have about your device. Thank you for taking the time to contact us and I hope you have a great week! "​
Since every One X built is still under warranty they may not ask for proof of purchase. As for the jack failing, there are probably hundreds of points of failure in a mobile device. You seem to have drawn the short straw.

Thanks for the reply Barry! I will give HTC a call and hope they are generous. Sadly I do have a budget so if the cost is too much i guess I'm all out of luck. The headphone jack isnt much of a problem with me but fixing it would be a plus.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

Even if you can't get it fixed for free/within your budget, not all hope of using external headphones are lost. Get a stereo Bluetooth A2DP headset or one of those BT stereo clips that allows plugging in your own headphones. They are more convenient than wired headsets anyway.

I've actually had mine fail the past couple of weeks too. I thought it was a ROM issue but it wasn't. Gonna try calling HTC too.

I too have had a similar issue and was going to post this. I recently dropped my HOX down the toilet. Managed to fish it out straight away and dry it off etc and it appeared that everything was working fine but then I came to use my headphones a day or two after and discovered the phone doesn't acknowledge any headphones being put in.
If you could keep us posted about how you get on that'd be great!
Sent from my HTC One X using xda app-developers app

Ah yeah yes indeed they are not part of the mainboard, a miss interpretation from my side,
I meant in connection with the mainboard.
Btw >> HERE's someone who has similar problem. :laugh:
Tw1tchy said:
I'm trying to achieve input. I searched and couldn't find anything similar to my problem. Also the screen, cameras, sensors, battery, speakers ect. Are not part of the main board. The headphone jack is connected to the main board unlike my iPod Touch 1G which it'd headphone isn't part of the mainboard.
Sent by my only One X
Click to expand...
Click to collapse

thank god problem solved! see the first post if anyone else has any problems.

Thanks very much for the tip, this fixed my issue too!
Sent from my HTC One X using xda app-developers app

It worked but beats profile doesn't work with this. Are you guys facing the same problem?

xavier2k3 said:
Thanks very much for the tip, this fixed my issue too!
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Did this problem show up after flashing JB?
Sent from my HTC One X using xda app-developers app

Tw1tchy said:
Did this problem show up after flashing JB?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
i am having this after jb install ....one left earpiece not working i have to wiggle jack n it seems to pick up but then fades again ...

Tw1tchy said:
It seems like my headphone jack isn't sensing that my headphones are plugged in. I've tried 3 different headphones, 3 different roms all with a full wipe and tried jiggling the jack a bit. No avail... Hmm I hope it's not a hardware problem. =/
Edit: doing some research the headphone jack looks like it's part of the main board... I sure as hell hope this isn't a hardware issue or I'm screwed.
Looks like I was right about how the sensor on the headphone jack went but lucky me there is an app on Play Store that activates and deactivaes the headphones. Wired Headphone/Headset Fix is a widget that will reject or activate headphones if the sensor works or not.
Click to expand...
Click to collapse
That happend to me a couple of days after my One X fell into water. I blow some air into the audio jack, sucked some air back with my mouth and then took some tissues and clean the inner parts of the audio jack. And after that 10-minutes care my audio-jack started working properly again for 2 months without a single issue so far. You can try what I did.

I love you OP! (no homo). I dropped my One V in some obscure place and, after drying it, buying a replacement battery, and changing the power button-volume circuit, I detected that the headphone jack didn't work! I was going to unsolder and solder a replacement, but it was just the sensor that went bust. That app saved me! Thank you!!

sorry for bringing this topic back up but I had this problem on my htc one and this app worked! seeems the sensor went out on my phone for the hadphone jack

Faulty headphones

Hi guys I bought this new headphone RC-E160 made by HTC some 2 months ago and now the right speaker has stopped working just like the headphones bundled with HTC. Has anybody encountered similar problems with their headphones, is it possible to fix it

Probably a faulty wire. It can be fixed, but because you are asking this question, I can assume you do have the knowledge and the required materials.

Tried to reply lol sent pm
Sent from my Wildfire S A510e using xda app-developers app

MidhunCN said:
Hi guys I bought this new headphone RC-E160 made by HTC some 2 months ago and now the right speaker has stopped working just like the headphones bundled with HTC. Has anybody encountered similar problems with their headphones, is it possible to fix it
Click to expand...
Click to collapse
Well, I have the same problem with my old headphones. One speaker doesn't work. I found out that there is something wrong with phone's jack connector. When I press the headphones into the phone (I have to use a lot of strenght..), it works, but when I stop pressing the headphones into the phone, it moves a little bit, and the contact between phone and headphones is lost.
My waranty is void because of root, so I decided to buy a bluetooth headphones, does anyone have any experience with it?

That was my exact problem also! Try shaving a Q - Tip and lightly dip it in rubbing alcohol and give it a swab, it worked for me being an old phone I just figured dust build up, also I switched to a pair of Marley headphones that claim wont break and the jack is quite strong, still got my WFS even though I recently upgraded to gnex. Hopefully that helps, if not I'd say replace it, use amazon for ANY cell phone replacement parts you need and YouTube for several tutorial videos!
Sent from my Galaxy Nexus using Tapatalk 2

Connected to external speakers (Hifi system) - while idle crazy noises / cracking

Ok, here is what I found out. I did unroot teh devide and reset it to factory. To wrap my findings up:
I connected my Nexus 7 to my AV Receiver and Speakers.
1) When playing Music all is fine - no humming / buzzing / cracking!
2) WhenMUSIC IS OFF, but SCREEN IS ON you can start hearing a buzzing ( which I could live with as I know analogue sources do sometimes have that buzzing, although none of my other devices such as the Galaxy S4 has it)
3) THIS IS NOT ACCEPTABLE! Whenever the Screen turns off I get a high pitched buzzing that could potentially ruin my speakers!
Can anyone confirm this or help me out here?
Here is a video with my findings https://www.youtube.com/watch?v=Ug4T...Yzhu26gJOT36mg
Kind Regards
Riccardo

Riccardo83 said:
Hello guys, i have a random problem. I have my nexus connected to external speakers and only when idle I hear weird crackling noise, when playing music or going through menu and such it almost disappears.
I have my nexus connected via aux cable. It is really bad that cracking noise.its not like a smooth humming that u can expect from analog sources. It gets also high pitched etc and I'm afraid to break my speakers once it goes idle.
Is my device faulty?
BTW with headphones attached I don't really get it much.
Gesendet von meinem GT-I9505 mit Tapatalk
Click to expand...
Click to collapse
I might suggest you try using a ferrite core and see if that helps.

mdamaged said:
I might suggest you try using a ferrite core and see if that helps.
Click to expand...
Click to collapse
Sorry I dont really know what u mean. I tested on 2 hifi systems with also one premium cable..

Riccardo83 said:
Sorry I dont really know what u mean. I tested on 2 hifi systems with also one premium cable..
Click to expand...
Click to collapse
One of these: http://www.thatcable.com/product/7mm-Clip-On-Ferrite-Core (you can find them cheaper, this was only for example) it reduces click and whine, they are cheap enough so if it doesn't work it's no big deal.

But why does it happen when idle? Do you get any noise, Crack, anything when u hock it up to a receiver, external speakers?
Gesendet von meinem GT-I9505 mit Tapatalk

Riccardo83 said:
But why does it happen when idle?
When I oldy music or walk through menu settings it's a lot let / reduced. Do you get any noise, Crack, anything when u hock it up to a receiver, external speakers?
Gesendet von meinem GT-I9505 mit Tapatalk
Click to expand...
Click to collapse
Gesendet von meinem GT-I9505 mit Tapatalk

Riccardo83 said:
But why does it happen when idle? Do you get any noise, Crack, anything when u hock it up to a receiver, external speakers?
Gesendet von meinem GT-I9505 mit Tapatalk
Click to expand...
Click to collapse
Do you want an explanation or a fix? I am telling you of a possible fix, I would have to do a site survey, and test the equipment with various pieces of equipment to accurately determine the why.
No, I don't hook my tablet up to my equipment, they are capable of playing all my music without the aid of my tablet, the suggestion I made was to correct noise which can be caused by grounding or external RF, buy the core, or don't buy the core, it's all the same to me, I'm just trying to help you out here.

I'm very thankful. But nevertheless it would be interesting to see if others experience the same. I'll order it anyway thanks.
Gesendet von meinem GT-I9505 mit Tapatalk

I use an older phone (Droid RAZR Maxx) that is connected to my home stereo for Pandora, Google Music, etc and yes, I have the loud crackling noise. Actually, I should say I had the noise. I used a different device, called a ground loop isolator. I would assume it serves a similar purpose as the core, to simply reduce grounding noise. They are cheap on amazon or newegg or something.
I think this actually the exact one I have:
http://www.amazon.com/PAC-Ground-Is...92235085&sr=1-1&keywords=ground+loop+isolator

The other day I plugged my N7 to my Logitech Z323 speakers and I had blank noise aswell during idle.
It would fade into the music as soon as music played louder than the noise itself but it was still there.
What I did was a bit random but it worked and I believe the noise is caused by the lack of grouding.
Plugged the N7 to my speakers (the Z323 speakers have 2 extra aux slots) with an aux cable and then plugged the speakers to my computer through their own aux cable. This created grouding and the noise disapeared.

Was it really just a blank constant noise? If it was just that fine I could live with it. But this noise I'm experiencing is not smooth it gets high pitched too etc. Not a stable humming.
I plugged mine into an av receiver, only Nr 414.
When I'm back home I'll record a video for u to see.
By the way I rooted my device. But I doubt that has anything to do with it?
Gesendet von meinem GT-I9505 mit Tapatalk

My device is also rooted but I doubt it has anything to do with it.
In my case, the sound was similar to when you don't properly plug the aux cable hence why, plugging the speakers a second time, onto my computer fixed the issue.

username4this said:
My device is also rooted but I doubt it has anything to do with it.
In my case, the sound was similar to when you don't properly plug the aux cable hence why, plugging the speakers a second time, onto my computer fixed the issue.
Click to expand...
Click to collapse
I dont get what u mean with pluggin in a second time? I only want to connect my N7 with my av receiver. Are you saying that pluggin in the cable from the AV Receiver into the Laptop and then pluggin in the N7 afterwards helped?
Please verify once more, have u connected to a AV Receiver, or just some Speakers?

http://www.youtube.com/watch?v=0citcj-adYc&feature=youtu.be
This is what I did.
I know it's not exactly the same thing but I bet the cause is the same.

i have my nexus hard wired to my car. using the headphone jack, i can hear all kinds noise when booting up. during playback there are no issues, but once i pause or stop playback, the DAC seems to go to sleep mode, then i can hear some noise again. ofcourse, its not as loud as noise i hear during bootup, but still annoying.
i switched to using the behringer uca 202 usb dac with an otg cable, and all problems went away. also audio quality became definitely much better.

Ok, here is what I found out. I did unroot teh devide and reset it to factory. To wrap my findings up:
I connected my Nexus 7 to my AV Receiver and Speakers.
1) When playing Music all is fine - no humming / buzzing / cracking!
2) WhenMUSIC IS OFF, but SCREEN IS ON you can start hearing a buzzing ( which I could live with as I know analogue sources do sometimes have that buzzing, although none of my other devices such as the Galaxy S4 has it)
3) THIS IS NOT ACCEPTABLE! Whenever the Screen turns off I get a high pitched buzzing that could potentially ruin my speakers!
Can anyone confirm this or help me out here?
Here is a video with my findings https://www.youtube.com/watch?v=Ug4T-ta6Z24&list=UU77YO7cRKYzhu26gJOT36mg
Kind Regards
Riccardo

It seems like a grounding issue in your car or you need a better shielded wire. Just my opinion for what ever that is worth.
Sent from my Nexus 4 using xda app-developers app

in my car? Do you see that im driving ?

Riccardo83 said:
in my car? Do you see that im driving ?
Click to expand...
Click to collapse
dude, are you using the headphone jack? issue is just a design flaw. get a USB DAC and OTG cable

schlager said:
dude, are you using the headphone jack? issue is just a design flaw. get a USB DAC and OTG cable
Click to expand...
Click to collapse
well yes its a headphone jack and its quite a premium cable nothing cheap. ive tested many devices plugged in via aux calble.. galaxy s4, lg phone, iphone 4 / 5 - NONE of them had these issues.
Its quite bad that in order for me to play music from my nexus i need to buy extra stuff dont u think?

Z5P 3.5 mm audio jack suddenly malfunctioned. HELP.

HELP. I was using my phone to listen to music via the free ear set when all of the sudden it stopped transmitting sound through the earbuds but instead went to go to loudspeaker. It is as if there is no ear set attached to the jack anymore. I thought my ear set was the one malfunctioning so I tried connecting my spare ear set but still yields the same problem.It is as if the jack became loose all of a sudden. I didn't recall dropping my phone or accidentally pulling the ear set wires while still attached to the jack that may perhaps damaged it. One thing I observed is that I can the make the music transmit to the ear set if I press the pin to the 3.5 mm jack really really hard but will immediately stop working again the moment I lift my finger thus going to loudspeaker again. Obviously, I cannot be doing the whole pressing thing everytime I want to listen to music cause its plain ridiculous just imagining that. The jack is literally rendered useless now. HELP !!! What should I do? Is this considered hardware problem already cause it seems like it? I just bought my unit December 1 last year so its considerably new. I already tried doing the SONY PC companion software repair just to be sure but still to no avail. Does anyone here experinced the same thing or is it just me.
HELP. As much as possible I dont want to leave my phone to service center as it takes them too long to repair it (2 weeks) and I have no spare phone to use.
THANKS in advance!!!

Send it to be repaired...

wilger_18 said:
HELP. I was using my phone to listen to music via the free ear set when all of the sudden it stopped transmitting sound through the earbuds but instead went to go to loudspeaker. It is as if there is no ear set attached to the jack anymore. I thought my ear set was the one malfunctioning so I tried connecting my spare ear set but still yields the same problem.It is as if the jack became loose all of a sudden. I didn't recall dropping my phone or accidentally pulling the ear set wires while still attached to the jack that may perhaps damaged it. One thing I observed is that I can the make the music transmit to the ear set if I press the pin to the 3.5 mm jack really really hard but will immediately stop working again the moment I lift my finger thus going to loudspeaker again. Obviously, I cannot be doing the whole pressing thing everytime I want to listen to music cause its plain ridiculous just imagining that. The jack is literally rendered useless now. HELP !!! What should I do? Is this considered hardware problem already cause it seems like it? I just bought my unit December 1 last year so its considerably new. I already tried doing the SONY PC companion software repair just to be sure but still to no avail. Does anyone here experinced the same thing or is it just me.
HELP. As much as possible I dont want to leave my phone to service center as it takes them too long to repair it (2 weeks) and I have no spare phone to use.
THANKS in advance!!!
Click to expand...
Click to collapse
Same thing happened to my Z5P today... Read various forums and tried lots of "solved" issues but couldn't get it to work...
Will try and reset the phone after work today to see if it's a software issue, otherwise it will be sent to repaired...
Anyone else had the same problem?

Mine did that too, but i think it was only the headphones. Because it did work with other headphones and has been working fine

found a solution on sony forums..got mine working
Here what I did to get it working again:
Go to Settings > Apps > ALL > Smart Connect. and clear it's data.
Go to Play Store and install SoundAbout.
Open SoundAbout app and go to Media Audio and select your headset type in my case I selected [Wired Headset (with Mic)]
Plug-in your headset and the device should detect it now! wink

This is concerning to hear. Can anyone update to see if @wilger_18 's solution works?

this work around is annoying, You have to toggle ON OFF button if u want your phone to think if its going into loudspeaker or going into headseat more. Will wait for Marshmallow update if this will fix cause if its not then ill probably send it for repair.

Z5 premium headset detection issue.
dannysoul said:
Same thing happened to my Z5P today... Read various forums and tried lots of "solved" issues but couldn't get it to work...
Will try and reset the phone after work today to see if it's a software issue, otherwise it will be sent to repaired...
Anyone else had the same problem?
Click to expand...
Click to collapse
Exactly same problem with my z5 premium , it works with soundabout but device doesn't detect the headset for itself, it is logical for a software issue and not hardware. Please let me know if u get a solution
Thanks a lot

Same issue here
Need to push the headphone very hard to make it be connected. I wonder if this is a hardware issue or just a software. Since I tried @wilger_18's workaround but it did not work on my end. I also reflashed the firmware with Flashtool and PCC but no luck...

Had this problem. For me it was hardware defect. Took it to my carrier shop. They confirmed the problem, took it to be serviced. One week later got my phone back. Replaced headphone jack and outer frame.
Works as should now. Hopefully it doesn't fail again. Disappointed that a $900+ device has a fault like this.
Sent from my SO-03H using Tapatalk

By any chance did the smart connect and improve headphone Icon flash about?

Installing Sound About Fixed My Issue
This solution is DAMN WORKING my issue has been resolved !!!!!!!:victory:
Here what I did to get it working again:
Go to Settings > Apps > ALL > Smart Connect. and clear it's data.
Go to Play Store and install Sound About.
Open SoundAbout app and go to Media Audio and select your headset type in my case I selected [Wired Headset (with Mic)]
This solution is DAMN WORKING my issue has been resolved !!!!!!!:victory:

here didn't work out ... my headset (that came with the device) is not being recognized, I think i'll have to bring the assistance for a cleaning in connector.
Edit: With Soundabout works...
Enviado de meu Z5 Premium usando Tapatalk.

Soundabout app works also for me but how is that possible doesnt make sense at all :/ hope someone finds a fix for this. Maybe format??

Mine no longer works either. This is the first time a Sony phone I owned has malfunctioned and I started with W810. In US, with Taiwan device. Emailed Sony Taiwan to see if I can get it repaired. Of course, Sony US can't work on a foreign phone. Comical, they all have the same headphone jack.
UPDATE: Sony Taiwan doesn't offer international shipping for repairs so I have two options, fly to Taiwan or live with it. Looks like it will be the latter. Back in the box to collect dust.
Sent from my F8132 using XDA-Developers mobile app

Sent my Z5 Premium for repair, turn around about 7 days. The ear phone jack was loose and now it's been replaced and working properly.
Sent from my E6853 using XDA-Developers mobile app

I noticed that in his box z5p not appear headphones. This means they have disabled headjack to promote bluetooth headphones. So it's a software limitation.

Mine broke down twice, last week i sent in my z5 premium for repair sony replaced my screen, motherboard, side frame... Seems like i got all new phone... Also my headphone jack was fixed twice in 10 months...
Sent from my SO-03H using Tapatalk

WavElectroniks said:
I noticed that in his box z5p not appear headphones. This means they have disabled headjack to promote bluetooth headphones. So it's a software limitation.
Click to expand...
Click to collapse
Not all Z5P's came with headphones. Mine didn't so I alternate between my Sennheiser's and my Jays. The noise cancelling headphones I got with my Z2 are sound somewhere... and they work.
Sent from my SGP311 using XDA Free mobile app

Its now the second time that my aux port doesn't work properly in one year time! its really anoying me.. ? Last year 2016 may or something they gave me a whole new device.
Sent from my E6853 using XDA-Developers mobile app