Xperia zl 4 days old screen black - Sony Xperia ZL

Bought xperia zl on 30th Jan from new delhi updated to 4.3 from 4.1.2 ( factory version)
Had this issue of screen gone black not responding to power button at all phone rings well notification lights worked no sound though!! Only one episode of this happend and I reset the phone now its working fine!!
Q1 is it a major fault?
Q2 shall I wait for it to happend again or shall I get my phone replaced?
Q3 will 4.4 resolve this issue
Phone working fine otherw
Looking for reply asap

zeeman11 said:
Bought xperia zl on 30th Jan from new delhi updated to 4.3 from 4.1.2 ( factory version)
Had this issue of screen gone black not responding to power button at all phone rings well notification lights worked no sound though!! Only one episode of this happend and I reset the phone now its working fine!!
Q1 is it a major fault?
Q2 shall I wait for it to happend again or shall I get my phone replaced?
Q3 will 4.4 resolve this issue
Phone working fine otherw
Looking for reply asap
Click to expand...
Click to collapse
its a bug many zl's have it no ur phone is alright its jst a software bug installing new rom may solve it or wait for update of 4.4

Related

Bricked after Update of New firmware for the Smartwatch 2 to version 1.0.B.3.46/1.0.A

Bricked after Update of New firmware for the Smartwatch 2 to version 1.0.B.3.46/1.0.A.3.8
Hello,
Today Morning my watch updated on it's own I presume to New firmware version (1.0.B.3.46/1.0.A.3.8. ( flashing and the wavy display) after update it felt quite sliugissh so I decided to update using the utility .
The utility indicated new update available but when I tried to update it said failed . After that the watch refuses to turn on .
I have tried following
1. USe the 15-20 sec reset using power button - NO use
2. Tried to update again using the Sony Update utility ( The watch is recognized - it tries to update and then quickly says failed)
3. Charged it for almost 3 hours and tried again - Same result .
Now going by the other messages I have to try following
1. Charge overnight and try again
2. Leave it without power for few days and try again.
Does anybody know some other trick.
I cannot easily return it to Sony as at the moment travelling in Africa
Anil
What kind of charger you use? Try to turn on with wallcharger in it!
Sent from my LT29i using xda app-developers app
It could be that the power button is somewhat stuck, try and push in the face of the watch, that happened to me some days ago, watch turned off itself and I couldn't turn it back on.
So I remembered someone saying that they had the power button stuck and shortly after the watch became loose; mine seemed fine but (not sure if it was that) I pushed a little on the face as to fit it better and there you go, it powered on again.
It's a long shot, but hey, doesn't hurt to try...
Sent from my C6833 using Tapatalk 2
I had the same exact issue
Just try to install the software with another computer with update service
Sent from Sony Tablet Z
I have the exact same problem.
I cannot reinstall the software because it fails every time.
Is there a way to hard reset or return to the previous firmware?
GeorgeCm said:
I have the exact same problem.
I cannot re install the software because it fails every time.
Is there a way to hard reset or return to the previous firmware?
Click to expand...
Click to collapse
Till now Not found a solution or alternatives ways
@ BLK900 ->> BTW I have tried on three different machines with Firewalls off /AV switched of to rule out any outside interference .
@ fastest83 ->> The power button is working fine as after pressing it it detects the watch in update service .
I think something is botched up in sony update service .
I found a thread on http://talk.sonymobile.com/t5/Wireless-accessories/bd-p/accessories/page/2 - where one user had excatly same problem after running update on SBH52 ( bluetooth headset launched at the same time). He allowed the battery to fully run down before running the update . I am going to try that
Anybody has a idea when the battery will run out in off state ( while running mine used to last 2-3 days)
Sony must fix the update service or provide us a manul way to flash older firmware . so far my emails to service have not yeilded any results . getting the same boilerplate message run the update service or return it back for repair .
Anil
pranil said:
Till now Not found a solution or alternatives ways
Anybody has a idea when the battery will run out in off state ( while running mine used to last 2-3 days)
Sony must fix the update service or provide us a manul way to flash older firmware . so far my emails to service have not yeilded any results . getting the same boilerplate message run the update service or return it back for repair .
Anil
Click to expand...
Click to collapse
As for the battery, I'd expect at least 2 weeks while off, maybe even more...
I would try to run the update service several times (if it recognise the watch, that means the watch is somewhat on) to see if the battery runs out faster...
Sent from my C6833 using Tapatalk 2
does it show a number at the top left when switching on before the sony logo? i had the same issue today but fixed it.
derkie said:
does it show a number at the top left when switching on before the sony logo? i had the same issue today but fixed it.
Click to expand...
Click to collapse
i have the number .3 25 11.
i can't pair the sw2 with my nexus 5. i don't know why!
someone can help me? what can i do?
danymexi said:
i have the number .3 25 11.
i can't pair the sw2 with my nexus 5. i don't know why!
someone can help me? what can i do?
Click to expand...
Click to collapse
Mine after showing that error code, it vibrates 3 times... All I did is charge it until the pairing animation shows up then I paired it manually via Bluetooth - it paired and it booted twice and that's it.
derkie said:
Mine after showing that error code, it vibrates 3 times... All I did is charge it until the pairing animation shows up then I paired it manually via Bluetooth - it paired and it booted twice and that's it.
Click to expand...
Click to collapse
when the sony battery is 100% my sw2 didn't reboot in pairing animation. and if i press the power button, it vibrates 3 time and i can't pairing the phone. it said i can't piar because the pin or the passwork are wrong. but i didn't put any password or pin.
Can someone help me?
danymexi said:
Can someone help me?
Click to expand...
Click to collapse
Try the pairing with another smartphone, then when paired use the icon Settings on the SW2 to reset it, and then try the pairing again with your smartphone.
Dead
My smartwatch 2 stopped responding the 2nd day I bought it. It was showing the Sony logo and that was all. Tried updating with SUS, went ok and when restarted phone it shows logo and. 3 25 11 code. The phone is detected in SUS but update atempt fails. Tried charging, it appears that is charging but the percentage doesn't rise until restart. I think is dead.
pranil said:
Bricked after Update of New firmware for the Smartwatch 2 to version 1.0.B.3.46/1.0.A.3.8
Hello,
Today Morning my watch updated on it's own I presume to New firmware version (1.0.B.3.46/1.0.A.3.8. ( flashing and the wavy display) after update it felt quite sliugissh so I decided to update using the utility .
The utility indicated new update available but when I tried to update it said failed . After that the watch refuses to turn on .
I have tried following
1. USe the 15-20 sec reset using power button - NO use
2. Tried to update again using the Sony Update utility ( The watch is recognized - it tries to update and then quickly says failed)
3. Charged it for almost 3 hours and tried again - Same result .
Now going by the other messages I have to try following
1. Charge overnight and try again
2. Leave it without power for few days and try again.
Does anybody know some other trick.
I cannot easily return it to Sony as at the moment travelling in Africa
Anil
does anyone found the answer for this issue?
my phone is dead too after the update.
i cant turn it on at all and i did connect with the wallcharger all the night.
Click to expand...
Click to collapse
I sent my watch back to Sony. No answer yet. I will post the results when it will arrive.
Sent from my Nexus 5 using Tapatalk
so severoprisan, how is your sw2? is it repaired? what did they say?
Not yet. It takes 1-3 weeks from January 10th. So I'll wait.
Sent from my GT-N5100 using Tapatalk
Same here
I had the same issue. Called Sony and went through some troubleshooting before they decided it needed to be returned. The support people do not seem to have any idea why this is happening.
Not a great experience with their support people. They promised an RMA and then "forgot" to issue it. It took three calls, but the watch has finally been sent to them. I'm awaiting the refurb now.
update: Got a call from Sony. During the conversation, they mentioned that they do not send out refurbs and that the replacement watch I will receive should be brand new.
update 02/29/14: Received the replacement watch today. Pretty fast turnaround. Now I just hope this one doesn't brick, too.
I had same problem, got this watch on Christmas and after update sth gone wrong and only Flash FS message on screen. Tried everything and no luck. Finally contact Sony and send to SBE (in UK that company services most of mobile phones as manufacture service) and got replacement watch after only... 3 weeks
Sent from my C5303 using Tapatalk 2
Talked to service, they told me that they have 2 SW2's and there is no way to repair them if bricked. So i'm waiting for the replacement watch.
Sent from my Nexus 5 using Tapatalk

touch screen problem

Hi I bought a sony xperia z1 compact about 3 weeks ago, installed apps (whatsapp, facebook, etc... nothing out of the ordinary) and the next day the touchscreen right after i pressed the on button started flickering as if i was touching it and didnt respond to my touch, the problems was easily solver by turning off the screen and turning it on again (not the phone, just the screen) but it repeated several times and just at the beginning with the screensaver. I tried erasing apps but nothing. I changed the phone and got a new one today, this time i only installed whatsapp and outlook and the exact problem appeared!! I uninstalled outlook the problem persisted. I have no idea what to do, i did a system restore and im waiting to see it if fails again.
Any ideas o what it may be or any suggestions???? i dont know i i should ask for a new one (i{m afraid the same thing will happen again) or take it to sony.
Please help!!!!!
Here is a video o the problem:
drive.google.com/file/d/0B6KCEamysGoGM0VCOFdtOU1kTDQ/edit?usp=sharing
Thanks in advance.
The similar problem I have faced in my canvas 3d. It means ur touch screen started to nalfunction and the problem will increase over time.. use ur warranty to get it replaced..
but
coolkoushik07 said:
The similar problem I have faced in my canvas 3d. It means ur touch screen started to nalfunction and the problem will increase over time.. use ur warranty to get it replaced..
Click to expand...
Click to collapse
but this i the second sony xperia z1 compact I'll be replacing.... with just a day of use.... so both of them are faulty? or is it too much of a coincidence????
I'm desperate!!!!!
astridws said:
but this i the second sony xperia z1 compact I'll be replacing.... with just a day of use.... so both of them are faulty? or is it too much of a coincidence????
I'm desperate!!!!!
Click to expand...
Click to collapse
I dont have this prob in my z1c so it is not normal.. may be u r getting a faulty phone from a defective batch.. before buying z1c, I bought galaxy s4 and i replaced the phone 4times and every time i got display issue.. so get ur phone replaced again and again untill the problem solves..

Xperia ZL (C6503) sudden death

Hi guys , i have an xperia zl and a week ago i updated it from android 4.4.2 to 4.4.4 i was using my phone as a hotspot in the past 4 months and always connecting my phone to the charger.
4 days ago i opened a game and the phone suddenly turned off , i turned it on and left it and 2 days ago i opened the same game and it turned off again so i decided to delete the game but yesterday the phone kept turning off every time i use it and when i try to turn it on it won't start unless i plug in the charger.
i tried to flash a new firmware using flashtool but it stuck on flashing data(see the attachment bellow )
i tried another computer but the same problem and SUS says that i have the latest firmware.
so i took it to a repair center (there is no Sony service center where i live) and the man said " it needs a new software but Sony's website is off right now and i have to wait 2 days until the website backs to work " :crying:
so what do i have to day ? how do i flash new software ?
Excuse me for my English
Thanks in advance
abdullah.darwish said:
Hi guys , i have an xperia zl and a week ago i updated it from android 4.4.2 to 4.4.4 i was using my phone as a hotspot in the past 4 months and always connecting my phone to the charger.
4 days ago i opened a game and the phone suddenly turned off , i turned it on and left it and 2 days ago i opened the same game and it turned off again so i decided to delete the game but yesterday the phone kept turning off every time i use it and when i try to turn it on it won't start unless i plug in the charger.
i tried to flash a new firmware using flashtool but it stuck on flashing data(see the attachment bellow )
i tried another computer but the same problem and SUS says that i have the latest firmware.
so i took it to a repair center (there is no Sony service center where i live) and the man said " it needs a new software but Sony's website is off right now and i have to wait 2 days until the website backs to work " :crying:
so what do i have to day ? how do i flash new software ?
Excuse me for my English
Thanks in advance
Click to expand...
Click to collapse
That sounds like the battery has died...
hi i have this problem!!!
your problem about BMS and BSI (battery management system and connector!!)
SAME My Z1
My Z1 too! Whenever I turn on flash light Camera or App! Sudden - Death (
Anyone have solution? Pls
Read through topic, someone has fix battery himseft
http://forum.xda-developers.com/xperia-zl/general/phone-starts-connected-to-charger-t2864009

Nexus 5x phone on , but nothing shows. (No bootloop)

Hi All, I'm new to XDA. I bought my LG Nexus 5x in 2016 (July). Since last week my phone isn't working. This is what happens.
When I switch on the phone after full charge. It starts with a very small white light ,but no display (no logo , nothing).
There is a welcome password at the start. So it will not go to any other step. I couldn't type my password , because nothing on the screen. But when I try to press on the screen , I can feel the keyboard touch.
I alos tried changing the display with another working 5x display. But same issue. Any suggestions guys?
PS : I didn't update this to Oreo. But before this issue happened , there was an auto update of Google Play Service with 430 MB (I also cancelled auto update ,didn't know how it was updated without my permission) , after that Oreo update notification wasn't in notification panel. But when I was checking at Setting OS wasn't updated to Oreo at that time
Alright so this exact thing happened to me few months back. I bought new phone and moved on. So like 20 minutes ago, I got the urge to check on my nexus if it can be revived and surprisingly, the screen started working. I don't know how, but the screen was totally black before i gave this phone up (with backlight on) and I could feel the vibrations. Just a few minutes ago I have started seeing these screen distortions again. I think it's a software issue so i'm downloading latest 7.1.2 ota to flash and will apply bootloop fix and see if it fixes anything.
AngelousJi said:
Alright so this exact thing happened to me few months back. I bought new phone and moved on. So like 20 minutes ago, I got the urge to check on my nexus if it can be revived and surprisingly, the screen started working. I don't know how, but the screen was totally black before i gave this phone up (with backlight on) and I could feel the vibrations. Just a few minutes ago I have started seeing these screen distortions again. I think it's a software issue so i'm downloading latest 7.1.2 ota to flash and will apply bootloop fix and see if it fixes anything.
Click to expand...
Click to collapse
Hi, Thank you very much for kind reply. I don't understand the last part. Did you resolve the issue? Did you flash the device? Please help me with the steps that you have followed.

Question Sudden shutdown after the last update

Hello everyone, so i got my device yesterday, it's the NA version and it was ok, today i recieved the update of 100mb(same version as the first one) 1nd it fixed the gpay too. But the phone shutted down alone twice and only been able to boot by volume up and power. I dont know if it's because of the update or no because it's been only 2 days since i got it. But am i the only one who got the sudden shutdown? Didnt the OP 7 pro has an issue like that??
Edit: by the end of the day, it happened for the 5th time now. really ?!! I'm the only one?!
Edit2: i did a factory reset and i hope it fixes it, will keep updates
Edit 3: factory reset didnt fix it, but what did( and i hope) it's disabling the bubbles notifications, so it didnt happen since 3 days now.

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