[Q] galaxy note 2 stopped working PLEASE HELP! - Galaxy Note II Q&A, Help & Troubleshooting

so yesterday i was playing basketball with my friends. about ten minutes later i looked down and saw my phone sticking out of the snow with the top half in the snow. i picked it up and wiped it off immediately before putting it somewhere safe, it worked fine after this. After the game was over i went to go use my phone and i started using it. i opened a game of flappy bird and it shut off, i tried turning it back on, nothing. one time when i tried turning it on it looked like it was starting up normally because it said galaxy note 2 but then it shut off and nothing has happened since. i thought it might just be dead so i tried charging it to no avail. i thought it might be water damage from the snow so i put it in rice, its been in there for 12 hours and it didn't work when i just checked it. any help would be much appreciated. P.S. i'm going on vacation tomorrow morning with a very long flight and would love to have my phone working by then.

update
i opened the phone and the water damage stickers were not set off so thats not the problem. i dont know what it could be, it was also very cold yesterday if that could help maybe around 20 degrees fahrenheit. it was very dusty inside the phone if that could help at all

just a rain of ideas:
try entering download mode If it works (SDS?) if not it seems like dead, try(if you have any) with another battery. not water but cold could have damaged it. if you dont have any spare battery try taking it out and put again
Sent from my GT-N7100 using my hand

aka_sirok said:
just a rain of ideas:
try entering download mode If it works (SDS?) if not it seems like dead, try(if you have any) with another battery. not water but cold could have damaged it. if you dont have any spare battery try taking it out and put again
Sent from my GT-N7100 using my hand
Click to expand...
Click to collapse
download mode doesnt work its totally unresponsive, and i dont have a spare battery but thanks for your help

when you open your phone is there a red light blinking in proximity sensor? if yes, almost sure SDS..
Sent from my GT-N7100 using my hand

aka_sirok said:
when you open your phone is there a red light blinking in proximity sensor? if yes, almost sure SDS..
Sent from my GT-N7100 using my hand
Click to expand...
Click to collapse
no there isnt a red light blinking theres nothing at all its just a brick

Related

Wet defy (how obvious)

Yo guys!
I just was on vacation and my defy fell in the swimming pool.
So i got it out and it still worked only a red led appeared. After 10 minutes the screen turned off. So i put my defy in rise but it isn't working. Now when I am back I opened my defy and put it in a dry place but when I put the battery back the screen wont start up and I am getting a red light. Still I am 100% sure the motherboard works fine because it starts up and I see the 2nd init bootloader led flashing from blue to green. So does anybody know what I should clean or look at. Otherwise i will flash a stock froyo rom and do a cash wipe/factory reset and sent it to Motorola.
**UPDATE**
Code:
OK i got some things straight. I opened my defy and found some things.
There is no water left so no shortcuts.
The screen is working!! but the back-light isn't so i cant see **** but its boots up and if i look closely MIUI started up fine. So i guess i should buy a new screen or fix it somehow. The red light is a bug I guess of the battery. I looked a lot on the Internet for the red light and found that a lot of phones show a red led when the battery is broken or something so I will test it at a shop. I guess i cant use my warranty because my case looks awful so i will fix it my self.
Hi,
maybe check if your battery is not completely discharged accidentaly.
I have also heard that the drying process should last a day or more.
MooonWalker said:
Hi,
maybe check if your battery is not completely discharged accidentaly.
I have also heard that the drying process should last a day or more.
Click to expand...
Click to collapse
Yea I know but I will wait an other day. Maybe there are just some shortcuts why the screen isn't starting up because it doesn't look damaged at all.
It look like the device is partially damaged when it decided to jump into the pool..
You should had immediately pull out the battery and check throughout of water getting in the device, and let it dry first before your attempting to reboot it.
Sent from my awesome Moto Defy: Stock Rooted Gingerbread 2.3.3 - XDA Premium
farsight73 said:
It look like the device is partially damaged when it decided to jump into the pool..
You should had immediately pull out the battery and check throughout of water getting in the device, and let it dry first before your attempting to reboot it.
Sent from my awesome Moto Defy: Stock Rooted Gingerbread 2.3.3 - XDA Premium
Click to expand...
Click to collapse
Funny thing is I did. It was dry but after some minutes vapor appeared between the screen and the screen case. then the same vapor appeared by the camera and ... screen turns off.
michka said:
Funny thing is I did. It was dry but after some minutes vapor appeared between the screen and the screen case. then the same vapor appeared by the camera and ... screen turns off.
Click to expand...
Click to collapse
Officially (according to IP67) the defy is water resistant up to 1 meteres do not know how deep the pool was? If you do not have warranty anymore you could open it up and let it dry in seperate parts. But if there is vapour under the screen and camera lens i'm affraid more damage is done....
gommers1978 said:
Officially (according to IP67) the defy is water resistant up to 1 meteres do not know how deep the pool was? If you do not have warranty anymore you could open it up and let it dry in seperate parts. But if there is vapour under the screen and camera lens i'm affraid more damage is done....
Click to expand...
Click to collapse
I think so to.. I have the warranty maybe motorola can fix something for me.
let us know how it goes, im curious how will they respond ^^ and good luck!
OK i got some things straight. I opened my defy and found some things.
There is no water left so no shortcuts.
The screen is working!! but the back-light isn't so i cant see **** but its boots up and if i look closely MIUI started up fine. So i guess i should buy a new screen or fix it somehow. The red light is a bug I guess of the battery. I looked a lot on the Internet for the red light and found that a lot of phones show a red led when the battery is broken or something so I will test it at a shop. I guess i cant use my warranty because my case looks awful so i will fix it my self.
I did it...
Today i took my defy for a little swim, took it under no more than 10 inches of water, pool, while recording a video to see how it goes, when i got it out after 40 secs, the pone kept recording but when i touch to stop recording the phone started vibrating like if i was pressing any of buttons (home, menu, back and search) and then froze i got scared so i pulled the battery and check for water, but i saw that the lens got moisture so i quickly took it to a bowl with uncook rice and left it there for 3 hours. i then checked it and all the moisture was gone.
When i turned it on it booted like if it didn't had any OS so i left it alone and a while later it loaded fine, but then i noticed the moisture was back on the lens cover, took it back to a new bowl with rice, and it has been there for another 3 hours now but the moisture is showing in te screen also.
What do you guys recomend me to do?
Does the waranty should cover any damage?
P.S: sorry for such a long "Answer" to the thread, but i'm worried and didn't want to spam by opening a new one.
HELP
what i did
my defy got wet, no sceen
1. i remove the battery
2. letting it open
3. put it in my desktop where the hot air is coming out
4. i waited for about an hour
great its back
Take note. if your defy is already old, dont deep it in water
d3athr0w said:
my defy got wet, no sceen
1. i remove the battery
2. letting it open
3. put it in my desktop where the hot air is coming out
4. i waited for about an hour
great its back
Take note. if your defy is already old, dont deep it in water
Click to expand...
Click to collapse
Or use rice
Sent from my MB525 using xda app-developers app
ppero196 said:
Or use rice
Sent from my MB525 using xda app-developers app
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Click to collapse
mine allso got wet, and seems that now work's fine but it has no backlight to the lcd and to the soft keys. anybody solved this problem? thx!
ppero196 said:
Or use rice
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
Don't thing Rice is going to do more then a paper towel... It doesn't suck any liquid out of gaps or anything. You can try the little ball's that come with clothing. They suck the water out the air so that the water in the phone can vaporize in the air.
But the one's that come with the things you buy will most likely already be saturated.
The best way is to use rubbing alcohol (as high percentage as possible). The alcohol displaces the water but does vaporizes is normal conditions. So you can just submerge your phone in alcohol (with no battery, sim and sd-card ofc. and best only the logic board) and let it dry for some time. This before you try to put it on. This also cleans out most of the salt and sand as this damages you board over time.

Fix screen?

Hey guys I just have a quick question.
So my brother dropped his phone in a poodle awhile back and now screen won't turn on, he put it in rice for a while but it won't turn on.
The phones led light still works,
And it still vibrates, the soft keys turn on a little but not much.
Is their any way to fix it without replacing the screen or is it a goner?
Sent from my Incredible using XDA
odshock said:
So my brother dropped his phone in a poodle awhile back
Click to expand...
Click to collapse
In a poodle? Poor dog.
After the phone was retrieved from the water was the batter pulled immediately? Was the phone in the rice without the battery in it? How long did you leave it in the rice?
You could try using a hair dryer. If this does not work the phone is probably a lost cause.
Changing the screen won't fix it .The water probally ruined the circuit board if it doesn't dry out an start working.

Phone got wet!

Bottom half of my phone was submerged in a drink of water for about 6 seconds. I instantly opened the back, removed battery, and dried off everything from the outside. I popped the battery back in and turned device on. Menu and back don't work, haven't tried plugging it in via USB or made a phone call. You think once water comes out the menu and back will work?
Sent from my Nexus S 4G using Tapatalk 2
Ascertion said:
Bottom half of my phone was submerged in a drink of water for about 6 seconds. I instantly opened the back, removed battery, and dried off everything from the outside. I popped the battery back in and turned device on. Menu and back don't work, haven't tried plugging it in via USB or made a phone call. You think once water comes out the menu and back will work?
Sent from my Nexus S 4G using Tapatalk 2
Click to expand...
Click to collapse
You did everything right until you put the battery back in. You should have put in in a bag of rice or ran a blow dyer on low heat. But I've seen plenty of phones come back from water damage. Good luck
Ascertion said:
Bottom half of my phone was submerged in a drink of water for about 6 seconds. I instantly opened the back, removed battery, and dried off everything from the outside. I popped the battery back in and turned device on. Menu and back don't work, haven't tried plugging it in via USB or made a phone call. You think once water comes out the menu and back will work?
Sent from my Nexus S 4G using Tapatalk 2
Click to expand...
Click to collapse
It should work and if it doesn't I guess aokp will be your new best friend
Sent from my Samsung Galaxy Emperor using psycommu
I used hair dryer on it for 2 hours and it works flawlessly now.
Hair dryer can spread moisture thru the rest of the device and kill it later. Its really simple and safe just to remove the 5 or 6 screws from the back and take off the black olastic. Hit it again with ur blowdryer just to be safe. U will find there is still quite a bit of moisture under it if you do
Don't use the phone for a day or two and toss it in a container of rice. Put it on top of the fridge for a slight bit of warmth and leave it for a day or two. It will pull all of the remaining moisture out of it.
uh next time you should wait a couple days before attempting to turn it on..
there is always a good chance it will work but chances are something will get fried if you are impatient and try to power it on.. water and electricity aren't a good combo if you haven't already noticed so don't turn it ON. no matter how fast you remove it, water still got inside..
Several years ago I dropped my phone into a bucket of water I was about to mix grout in. I did the same thing you did, and the phone miraculously worked. Over the next week though, individual components malfunctioned one-by-one. I eventually had to buy a new phone. Then 2 years ago I got in a hot tub with my blackberry in my pocket. I didn't realize it until my wife sat next to me and I felt it there. I immediately took the battery out, went inside, took it apart as much as I was able to, placed all 3 major parts in a bucket full of rice, & went tech-free for 48 hours. My abstinence from my phone was somewhat brutal, but it worked flawlessly after that until 7 weeks ago - when I elected to upgrade to Android & bought my SGS3.
I'm not saying you'll have the same experience I did with that 1st phone, but I am saying that time, patience, & rice can work miracles when our expensive high-tech devices meet their ultimate kryptonite. It's like Superman orbiting the sun, good as new!
Sent from my SPH-L710 using xda app-developers app
fishingmedic said:
Don't use the phone for a day or two and toss it in a container of rice. Put it on top of the fridge for a slight bit of warmth and leave it for a day or two. It will pull all of the remaining moisture out of it.
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Click to collapse
I've had two phones get submerged, and I can say, step one is always pull battery. Step two should always be leaving it submerged in rice for a minimum of 24 hours. Mine have always come back from the dead and worked.
My phone is working but battery is lasting 1/3rd of it's original life.
Not sure if the water did something to it?
Ascertion said:
My phone is working but battery is lasting 1/3rd of it's original life.
Not sure if the water did something to it?
Click to expand...
Click to collapse
It could be the a charging problem.
Northerntouch said:
It could be the a charging problem.
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Click to collapse
It's saying battery fully charged though. Idk what the problem is. I'm getting a replacement battery now.
Actually I'm noticing that my weather isn't working like it should. Maybe that's why battery is draining?
My weather widget says N/A.
Ascertion said:
Actually I'm noticing that my weather isn't working like it should. Maybe that's why battery is draining?
My weather widget says N/A.
Click to expand...
Click to collapse
I've had some weird issues like that before. Sometimes, the battery wasn't making a good connection to the phone. Try taking the battery out, using an eraser (on a pencil) and cleaning the contacts on the battery and the phone. Also, I've put a little piece of paper folded up on one side of the battery to force the battery to touch the connectors. I'd get a new battery anyway though, just to be safe. They are cheap.
Ascertion said:
Actually I'm noticing that my weather isn't working like it should. Maybe that's why battery is draining?
My weather widget says N/A.
Click to expand...
Click to collapse
This happened to me after I updated to LG8 and never started working again. I ended up flashing CM10 because it was broken, clock FC'd every time along with other issues. I don't think this is related to your phone taking a bath.

[Q] Water damaged/Bricked??

i dropped my phone last night during heavy rain and forgot about him for about 30-45 mins when i went back out and got it the battery was out. i turned him on and he booted up to the lock screen but then i couldnt unlock it so i turned it off and put it in rice for about 12 hours and i turned it on and it got stuck at the lock screen again. Then it wouldnt boot up past the kernel splash at all nor go into recovery. i got it in download mode and odined to stock but still no go. It seems to be going very very very slow because i just randomlly found it in recovery and the volume controls were very slow and the home button wouldnt do anything. can someone help me? any advice anything to try out? its like its water damaged and bricked.
Edit: i got it to boot but it is the slowest thing ive ever seen. any suggestions?
lilajrestnom said:
i dropped my phone last night during heavy rain and forgot about him for about 30-45 mins when i went back out and got it the battery was out. i turned him on and he booted up to the lock screen but then i couldnt unlock it so i turned it off and put it in rice for about 12 hours and i turned it on and it got stuck at the lock screen again. Then it wouldnt boot up past the kernel splash at all nor go into recovery. i got it in download mode and odined to stock but still no go. It seems to be going very very very slow because i just randomlly found it in recovery and the volume controls were very slow and the home button wouldnt do anything. can someone help me? any advice anything to try out? its like its water damaged and bricked.
Edit: i got it to boot but it is the slowest thing ive ever seen. any suggestions?
Click to expand...
Click to collapse
Sounds like you have a water logged defective unit on your hands. Aside from dismantling the thing and drying out the insides, you probably have a paper weight on your hands.
Sorry man.
nikon120 said:
Sounds like you have a water logged defective unit on your hands. Aside from dismantling the thing and drying out the insides, you probably have a paper weight on your hands.
Sorry man.
Click to expand...
Click to collapse
thanks for the reply. i guess i need to find a new phone somewhere.
So I ordered a replacment and the guy emphasized on the "as long as its not water damaged" part so does anyone know if theres like a water damage indicator inside the phone that may have changed or show that some water may have gotten in the phone?
lilajrestnom said:
So I ordered a replacment and the guy emphasized on the "as long as its not water damaged" part so does anyone know if theres like a water damage indicator inside the phone that may have changed or show that some water may have gotten in the phone?
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Click to collapse
Majority of phones have a water saturation indicator on in the inside. However, I couldn't tell you where that is located in our's. You could search a bit on the internet, I'm sure you could find a tear down video or something.
Nikon said:
Majority of phones have a water saturation indicator on in the inside. However, I couldn't tell you where that is located in our's. You could search a bit on the internet, I'm sure you could find a tear down video or something.
Click to expand...
Click to collapse
I did a little search and apparently the only indicator is on the battery so I should have no problems. The phone does turn on it just takes about an hour to get passed the Samsung screen so hopefully they wont look too deep for any water problems.
Okay, so after letting my phone sit with no battery for like 5 hours i tried to turn it on and it worked 100%. It was back on stock since i odin'd stock FC09 on it. Then I flashed cwm and restored my backup and i ended up with the same touch screen problems. So now I'm back at the point where i just odin'd stock on my phone and it still won't boot passed the samsung screen. I'm going to take out the battery and let it sit. Can anyone explain why this is happening? Could this one time working event be just a random thing or is it from leaving the phone alone for the few hours I did? Any suggestions or thoughts?
lilajrestnom said:
Okay, so after letting my phone sit with no battery for like 5 hours i tried to turn it on and it worked 100%. It was back on stock since i odin'd stock FC09 on it. Then I flashed cwm and restored my backup and i ended up with the same touch screen problems. So now I'm back at the point where i just odin'd stock on my phone and it still won't boot passed the samsung screen. I'm going to take out the battery and let it sit. Can anyone explain why this is happening? Could this one time working event be just a random thing or is it from leaving the phone alone for the few hours I did? Any suggestions or thoughts?
Click to expand...
Click to collapse
The touch screen problems sound like it's hardware related. As for it not booting passed the sammy screen idk.

HELP! dropped phone and it wont start now

TLDR: was walking with my plate watching youtube like one does and then the phone fell. the screen was still on when it fell then i just picked it up, locked the screen and put it in my pocket. i take it out and BAM it doesnt work anymore. Screen is black but the back and menu button still glow.
Took out battery and put it back and nothing happened. any ideas?
I cracked my screen one night... still worked but the next day I woke up and all of a sudden the screen is black (back and menu buttons still lit up)... actually have heard quite a few owners report this issue when dropped... probably a loosened cable or some sort of manufacture issue that happens when the phone lands a certain way after being dropped... sorry bud...
Sent from my SGH-T889 using xda app-developers app
PhxDroid86 said:
I cracked my screen one night... still worked but the next day I woke up and all of a sudden the screen is black (back and menu buttons still lit up)... actually have heard quite a few owners report this issue when dropped... probably a loosened cable or some sort of manufacture issue that happens when the phone lands a certain way after being dropped... sorry bud...
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
damn i knew it had to be an internal issue. well im going to stop by a samsung repair/service center i saw going back and forward from my house and see what they can do.
EDIT: well it sucks but i may have broke the lower half of the touchscreen and it seems like the lcd is completely dead even though the phone is pretty much fully functional. well time to get a replacement

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