Hi everybody! I have been reading here that some people had this issue, but I don't see how they solved it. I've had this issue since the beginning.
Basically, screen sensitivity is very bad when the device is unplugged, only when it's plugged in or holding it with both hands it responds correctly.
This is a problem for me, because for studying, i put the a100 on its stand case, and only need one finger to slide a word or ppt. With this grounding issue, i have to touch the a100 with both hands to make it react properly, it's very annoying and uncomfortable.
Should I take it to the technical support? it's a hardware problem? I tried the build.prop from crossix and still the same. And tried the recalibrate.apk without any success. I don't know what else I can do.
I'm still in guarantee, i'm thinking seriously to take it to SAT. But i have unlocked bootloader, how can i revert it? How should i prepare the device to keep manteining the guarantee?
people who sent the a100 to SAT with this problem, it was solved?
thanks, I really need a fix for this
I have installed the official ICS rom and now it seems locked again, and I'm not root anymore. I think it's prepared for SAT, so I've called acer technical support, they will take the tablet for repair on tuesday 15.
I will post the results when they send it back to me, if someone is interested.
Did you try it after the update to ICS? the OTA ICS updates did wonders for the sensitivity of most of our tabs.
Yes, this is happening since the beginning when I bought the tablet with honeycomb, and still happens in ICS. Let's see if the technical support can fix it! because I really love this a100 thanks!
it makes any difference to upgrade by OTA or by flashing the rom that's here? I have flashed ICS, not by OTA
Is your build .14? That's the one that seems to fix the touchscreen problems.
I have had the touchscreen issues since day one also. Same issues, works fine without a case in two hands, one handed or laying it on a table/couch the screen is jumpy, random touches, and glitchy multi-touch. I've run 3.2 gen2, ICS .014, and ICS .017. I've even popped it apart looking for something simple (and to take a look at the wifi antenna), but nothing obvious found. I would have to guess it is a manufacturing defect.
jakob95 said:
Is your build .14? That's the one that seems to fix the touchscreen problems.
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Yes it's that build (downloaded from the russian link)
This happens also in the a100 of my uncle. He has not yet the build .14, but I'm starting to think this build won't work to fix that.
I thought this build would fix the problem, but...
I want to believe it's a problem with some tabs and I had bad luck, and that technical support will fix it.
I've made this video showing the problem.
http://www.youtube.com/watch?v=yIGnXT22vhA
Definitely a problem with your tablet, mine is perfect.
I have similar problem but not bad us yours .. but iam out of luck because i buy it from ebay with no gurantee
I will send it tomorrow, we will see what happens xD
today my dear tablet have been sent to be repaired. I hope it will be with me soon again! xD I'll keep informing!
I've just received an email saying that my tablet is repaired! they will send it to me in the next days, very fast! I don't know if this is good or bad... xD
aishaz said:
I've just received an email saying that my tablet is repaired! they will send it to me in the next days, very fast! I don't know if this is good or bad... xD
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Well about all I can do is wish you good luck buddy
I just got a refurb off of ebay and it has a 90 day warranty thru Acer, and the fella I purchased it from.
I am not having any issues with the screen even using the stylus they sent with it.
I tried the stylus to see what the hype was with a stylus and found it to be just that hype.
Do you have any type of screen protector on your tab?
Sometimes certain ones can cause issues.
If your device is under warranty I would let them fix it.
yes I have a screen protector, but the issue is there even without it.
I will tell you when i recover my tab and see if it's fixed xD
yea its the device itself i had problems with mine.. it had become completely unresponsive after i rooted it and installed ics i sent it back to the factory took almost a month and got a new one i suggest u do the same
How do I get a new one? today I have received mine and the problem doesn't seem fixed I wonder what they did to think it was resolved
aishaz said:
How do I get a new one? today I have received mine and the problem doesn't seem fixed I wonder what they did to think it was resolved
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To be honest I didn't think the problem would be resolved. Contact them again and tell them the problem is not resolved; I'm sorry to say this seems like a design issue.
On the other hand, maybe you are being overly critical? My tab works well, but if I want to make the touchscreen seem less than perfect, then I would have no problems doing so. However, in practice this is a non-issue, and I have not had a problem with either my previous tab (which I sent back because it stopped charging) or my current tab (which I've had for 5 days). Of course, this is after upgrading them to official ICS releases.
I don't think I'm being critical, the fact that I can't slide a document properly without having to hold the tab with both hands is very very annoying for me, since I want it to study and the idea was to keep the tab in a stand in the table and touch it only for sliding for example. I stopped using it for this purpose due to that.
Moreover, my mother has another cheaper tablet and tactil control works so much better... In the same situations that my tab. I envy her for that, cause my tab is over 200€ more expensive and it's suposed to be better xD
I have an exam today, i will try to find time to call acer to tell them the problem is not solved.
My device often fails to wake up correctly.
The screen remains black (I can see the backlight is active) and nothing is displayed.
This is getting ridiculous now!
This is the 3rd device since September; I have had one device replaced because of a faulty speaker; then the LCD broke on the next device when I simply picked it up and now this!
I am considering asking for a refund!
I do not want to have to pay another £7.50 to return the device and then find that the replacement device also has a fault!
{EDIT} Going to try a full device reinitialisation one last time before making a decision.
/fingers crossed
Extreme_One said:
My device often fails to wake up correctly.
The screen remains black (I can see the backlight is active) and nothing is displayed.
This is getting ridiculous now!
This is the 3rd device since September; I have had one device replaced because of a faulty speaker; then the LCD broke on the next device when I simply picked it up and now this!
I am considering asking for a refund!
I do not want to have to pay another £7.50 to return the device and then find that the replacement device also has a fault!
{EDIT} Going to try a full device reinitialisation one last time before making a decision.
/fingers crossed
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Although I am rather new on the xda forums... I thought I've seen you around here for a long time already.
Seems rather odd to me that surdu_petru's tablet failed and went in for repair, then now you say you've been having problems with 3 tablets (since Sept)?
Even worse, sorry surdu decided to take an exchange for a newer XS... and I'm guessing that you are hoping to get such an option also if you return yours. I mean, come on now, you've gone through 3 tablets in 3 months time... they don't even RMA and return them that fast unless you live right next door!
I'm not trying to be rude at all here, and if you truly have had all those problems I do hope you can find a solution, but...
Just seems rather strange that now there are 2 people that I've seen around this forum for months that all of a sudden seem to want to give up on their Archos G9 tablets.
Meanwhile, I've got a "classic" (1GHz with 512M RAM) 101 G9 that is just now a year old and would be working super if it was not for the stupidity of upgrading to the Archos 4.0.25 (total crap, memory management not working at all in that version) and 4.0.26 firmware (at least the fixed the memory management, but still has other problems). [was just pure luck I had already been reading things here on xda so that I could install an un-official SDE and get back to 4.0.7 to keep mine working until the next official firmware, or test firmware, whatever]
Since Archos seems to have a VERY BAD HABIT of turning something that could be really great into total garbage with their firmware upgrades.. well, I guess I can see you losing interest. In which case, I would have to say go for the refund and buy a tablet from a better company! Don't know if I'd ever buy anything from Archos again, but not because of the hardware being bad (debatable), but mainly just because their firmware simply does not work most of the time (should not have needed half a dozen firmware upgrades, plus about that many "test" version to get to work right... and then get trashed again with the 4.0.2x upgrades).
Hmm, maybe you SHOULD just grab the money and run!
55mls said:
... they don't even RMA and return them that fast unless you live right next door!...
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Coincidentally I live in the same city as their UK returns office.
I really like the tablet when it works, but it is hard to ignore the problems I'm facing.
I have just started reinstalling all my apps (nightmare) and truly hope that after completely reinitialising the OS the tablet behaves correctly from now on.
I will stay with 4.0.7 as I experience a massive reduction in battery life on the 4.0.25 ROM
If the tablet starts to wake up to a black screen then I will ask for a refund and look for an alternative.
Extreme_One said:
Coincidentally I live in the same city as their UK returns office.
I really like the tablet when it works, but it is hard to ignore the problems I'm facing.
I have just started reinstalling all my apps (nightmare) and truly hope that after completely reinitialising the OS the tablet behaves correctly from now on.
I will stay with 4.0.7 as I experience a massive reduction in battery life on the 4.0.25 ROM
If the tablet starts to wake up to a black screen then I will ask for a refund and look for an alternative.
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Well, if you were using 4.0.25 then that's your problem right there!!!
As far as "stock" official Archos firmware goes (and I've been through just about all of those by now), there are really ONLY two that actually work anywhere near right... 3.2.80 and 4.0.7.
*IF* you already have made the big mistake of ever installing ANY of the official Archos 4.0.2x or "rooted" versions firmwares, and then want to get your tablet working anywhere near close to right again... then these are the ONLY good "rooted" versions to choose from:
[ROM] UPDATE Custom Rom Honeycomb 3.2.1 - Firmware 3.2.80 Only for SDE ;
http://forum.xda-developers.com/showthread.php?t=1530615&highlight=3+2+80
[ROM] Stock Archos ICS Firmware 4.0.7 - ROOT Version !
http://forum.xda-developers.com/showthread.php?t=1720422
ANY FIRMWARE based on Archos 4.0.24 or 4.0.25 is totally worthless. The memory management does not even work right in those, and there's all kinds of other problems Archos created with their own MediaCenter stuff and file indexing! Do NOT waste your time with any of those!
Although Archos did (at least partially) fix the memory management in the newer 4.0.26 firmware... I would NOT recommend installing it... if you have anyway to install the official (or even "rooted" 4.0.7 instead!
I will assume you are now installing a "rooted" 4.0.7, and hopefully it is the one I listed above! If so, your tablet should work pretty much just like it would with the original official Archos 4.0.7... or, at least it has so far on my end with only a few odd quirks occasionally, but that's mostly because I did not do a full re-format to get rid of all the extra apps that were installed with the official 4.0.25 I had before.
Hope all goes well with 4.0.7 for you. Got some other info you might be interested in. Let me know how things are working and maybe send a PM, or I can PM you with other info. Either way, hope you get yours working again!
But, then again, if you could get a FULL refund from Archos... in all honesty I'd take the money and run LOL. There are now MUCH BETTER tablets on the market without all the firmware problems... although they may not have ALL the features of an Archos. For example, GPS... not needed on a tablet if you have a newer cellphone/smartphone (which will always have a better GPS than any tablet has).
Using stock 4.0.7 installed some apps and let the tablet sleep for 15 minutes
Came back to wake up the device and I'm greeted by a black screen!
Now I will contact Archos ...
Contacted Archos support telephone line and they recommended upgrading the firmware to 4.0.26!
Well, this is the last thing I will try, I didn't want to use 4.0.26 but would rather the tablet worked than have to consider contacting the supplier for a refund...
I'll see how I get on with 4.0.26 and if I get the same problems I'll have to go back to the supplier for a refund.
Extreme_One said:
Contacted Archos support telephone line and they recommended upgrading the firmware to 4.0.26!
Well, this is the last thing I will try, I didn't want to use 4.0.26 but would rather the tablet worked than have to consider contacting the supplier for a refund...
I'll see how I get on with 4.0.26 and if I get the same problems I'll have to go back to the supplier for a refund.
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I'm really sorry to hear that!!! REALLY SORRY!
I do wish you luck with getting 4.0.26 to bring the thin back to life, but it sure won't ever be working anywhere near as good as it would have with 4.0.7. I had such high hopes for you, but now I'm really, really sad :crying:
On the other hand, if you can get a refund... grab the money and run! Go get a tablet from some other company that actually knows what they are doing. Hate to say it, and don't really recommend it, but there ARE some Chinese knock offs that are actually better than the junk Archos has been selling lately.
Of course, you sure can not go wrong with a Google Nexus 7 or 10 though. Think about that for a bit... 100% pure Google Android and therefor 100% Google certified. If you want Android, I don't know how you could do any better!
On the other 2 sides of a coin, I simply will NOT buy into the Apple ecosystem (why would anybody ever need a screen that can display almost 4 full 1080p HD videos on it when you can NOT even really see details of just one full 1080p video on a screen that small to start with... too much bogus hype, not anything really useful). Flip coin, despite my ongoing hatred over the years, some of the new Windows 8 devices do look pretty tempting.
Good luck which every way you may end up going. At least it was a little bit of fun while it lasted.
My only trouble with 4.0.26 on one of my previous tablets was really poor battery life.
Well, so far on 4.0.26 the battery life seems normal...
The tablet has gone to sleep a couple of times and woken up again correctly.
Still have loads of apps to install before I'm back to where I was.
I'll just have to see how I go over the next couple of days, the big test will be tomorrow morning after the tablet has been sleeping all night.
...
Whilst I agree there are a great many 'better' tablets out there now for the money there are things the Archos does better; SD Card and HDMI out both missing from the Google devices.
And you're absolutely right about the Chinese knock-offs. I bought 4 for my kids for Christmas and am so impressed with them. They are solid, fantastic 4.0.4 firmware; not one crash, no freezes, run all the apps and games my kids can throw at them - and they only cost £50 !
Shame they're only 7" with no Bluetooth and no GPS or I'd get one myself.
Extreme_One said:
Whilst I agree there are a great many 'better' tablets out there now for the money there are things the Archos does better; SD Card and HDMI out both missing from the Google devices.
And you're absolutely right about the Chinese knock-offs. I bought 4 for my kids for Christmas and am so impressed with them. They are solid, fantastic 4.0.4 firmware; not one crash, no freezes, run all the apps and games my kids can throw at them - and they only cost £50 !
Shame they're only 7" with no Bluetooth and no GPS or I'd get one myself.
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The HDMI out is now pretty common on most devices, although kind of strange that for some reason they use mini-HDMI connectors on tablets, but most new smartphones (due to being smaller overall) have micro-HDMI connectors. No real problem on my end, got adapters for all that sorta stuff.
It's the SD card that nobody wants to include anymore that bugs me though. They all want everything to be out there "in the cloud", which I thinks is really stupid, but of course makes money for everyone else (can't access anything "in the cloud" without paying some kind of Internet connection, and then also have to pay for more storage space is you go beyond some level... everyone pay more in the end, we make lots of money from you foolish people).
As for the Chinese knock-offs... I really wonder what would happen if Apple came out and were honest with people and told all those people the rushed to their Apple stores and paid $600+ that it really only cost Apple about $250 to make them? Then have to pay Apple for whatever music or videos you want, then also have to pay more for extra "cloud" storage space...and you can't do anything without having iTunes installed on your computer (which really sucks for Windows users), and on, and on, and on... I'm sure you can understand why I hate (and refuse to get involved with) that whole Apple ecosystem.
Meanwhile, assuming you do get 4.0.26 up and running there are a number of bugs, flaws, whatever to be aware of with it. The 2 biggest ones are the TOTALLY STUPID stuff with "indexing", and/or even how to ever get any media files to show up in the Archos Video and Music players. The other is the TOTALLY STUPID problems with the battery charging.
I can explain how to (for the most part) get around the battery charging problem for now (until Archos fixes it), but the "indexing" stuff is just way to complicated and confusing for anyone to understand (or at least for anyone that wants to use there tablet like any "normal" person would).
Be back shortly about the charging side of things...
Charging Archos tablets has always seemed to be a bit mess up, but with the 4.0.2x firmware it's gotten totally idiotic. Hopefully Archos will release a newer firmware that fixes this (and also gets rid of that TOTALLY STUPID "indexing" crap that should never ever have been in things to start with...idiotic morons).
Anyway, to get around the flaw with charging here is what I've been doing... actually, more like what I've always been doing, but for some reason nobody else ever does...
0) Do NOT try to charge from a computer USB connection unless you ABSOLUTELY do not have the proper Archos charger. Even then it's still rather foolish and will take forever. So, just DON'T DO IT.
1) Wake up the tablet and/or unlock it so that you are at the home screen. Let it sit for a while and check if the WiFi indicator shows it is connecting and/or syncing, whatever. If/when it's done with that then continue...
2) Plug the USB cable into the Archos charger, and plug the charger into the wall power outlet. Then plug the other end into the microUSB connector on the G9 tablet (of course, the 250GB HD models don't do it this way, but anyway...).
3) Wait a few seconds and watch and see if it shows it is shows it is charging, or if it is shows "slow" charging. If it is in slow charge mode it very likely is not really charging at all. Just unplug the microUSB cable, wait a few seconds, and plug it in again. Do not rush this step. You may have to repeat it a couple of times, but usually it will show fast charge without any further repeats.
4) Now, just do a short quick tap on the power button to put the tablet into sleep mode, and then JUST LEAVE IT ALONE and let it charge. This is where many people seem to just mess up the charging!
If you keep messing around with the tableit, pressing the power button, etc. all you do is confuse the whole system (on top of Archos having royally botched the software for how charging should work in most of their firmware). Just leave the thing alone and let it charge until the power LED starts blinking. Then you can do whatever you want again.
Using the Archos charger, it will normally take about 1 hour for ever 20% of battery charge. Example: If the battery is at 40% it will take about 3 hours to charge up to 100%. From 0 to 100 will take at least 5 hours (very likely longer if you let the battery go that dead).
Do NOT press and hold the power button to ever shut down the tablet while it is plugged in for charging. It WILL warn you that if it shuts down it will not charge. Why so many people can not understand that is beyond me. If you actually try to turn off (or even reboot) while it is plugged in to charge then the whole system, including the charging circuit, will totally shut down (even if the power LED is stays on, it is NOT going to charge in this way). Which is why I repeat, just leave it alone, don't mess with it, and just let it charge. The less YOU mess around with it the faster it WILL charge. Just leave it alone OK.
I've seen some people say they could charge from 80% to 100% from a computer USB connection and that is totally bogus (not to mention totally impossible). That is just one of the flaws in the Archos firmware and you can not trust any such indication at all.
If you ever do see such wild and drastic changes in battery charge level (either upward while charging, or downward while using), then you really should unplug the charger, press and hold the power button to force a complete and total reset and shutdown. Wait about 10 or 15 seconds to let the power drain out of the memory circuits, and then start the tablet up again.
Seems like there are a lot of people with the child in a car syndrome problem "are we there yet, are we there yet, are we there yet...", and try the same with their Archos tablets by constantly hitting the power button to check if it is charge yet, or trying to do other things, then hit the power button to go back into sleep, then hit it again to check the charge level, and repeat it over and over. BELIEVE ME, none of the Archos firmware (very likely no other Android firmware for that matter) can actually handle all those constant interruptions and still correctly charge the battery.
If you start your car, drive one block, then turn it off, and the keep repeating doing that how far do you really think you will get before the battery in you car goes dead from NOT having enough time to charge properly?
I'm about to give up too. I've had 3 Archos tables so far and I cant believe that the old problems of my Archos 5 internet tablet are present in my Archos G9 80?? Just got it 2 days ago! And the screen goes black then white.. I can still use it if i plug in my HDMI to my monitor, but will never be able to use it on the go.. Time to contact them to see how they will fix this.. If it happens again I'm getting my money back.:crying:
ookiller said:
I'm about to give up too. I've had 3 Archos tables so far and I cant believe that the old problems of my Archos 5 internet tablet are present in my Archos G9 80?? Just got it 2 days ago! And the screen goes black then white.. I can still use it if i plug in my HDMI to my monitor, but will never be able to use it on the go.. Time to contact them to see how they will fix this.. If it happens again I'm getting my money back.:crying:
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Which firmware version do you have?
I've found that the ONLY Archos firmware that works anywhere near correctly on either the 80 or 101 G9 tablets is 3.2.80 or 4.0.7.
If you upgraded to either 4.0.24 (which bricked a bunch of 101's btw), or 4.0.25... well, BOTH of those (don't care if it's official from Archos any any "rooted" version from here or elsewhere) are pure garbage! In which case, upgrade to 4.0.26, which still has many bugs that need to be fixed, but is a least half-way usable (until Archos releases a newer firmware upgrade).
Really sucks that Archos does not provide a way to downgrade back to a previous (working) firmware. If you've already upgrade to any of the Archos 4.0.2x versions, then your only hope to get a fully functional device (for now, until Arhcos fixes their firmware) may be:
http://forum.xda-developers.com/showpost.php?p=35770625&postcount=118
---------- Post added at 07:59 AM ---------- Previous post was at 07:29 AM ----------
Meanwhile, I'm pretty close to giving up also, but...
I'm going to buy ONE LAST ARCHOS PRODUCT and not going to waste any time thinking about any other product from Archos for at least 6 months. From what I've seen it takes them at least that long to ever get any firmware even close to working correctly on any new device.
So, what I'm thinking of doing is purchasing an (older) 1.2GHZ Turbo 80 G9 with 16Gig memory (don't care if it has only 512Meg system RAM). Hopefully it will come with older Honeycomb firmware. Then, I'll upgrade it to 4.0.7 (only because I want the Xbox USB controller functionality). The goal is to have a "functional" tablet that has enough memory to install all of the main games I want that can work with the Xbox USB controller, and still have some room left for a few other things. Really can't do much with 8GB devices with games that range from 400Meg to 2GB now anymore (don't know why Archos has not been making more 16GB, or better yet 32GB devices).
Then, my current "classic" 80 G9 will get changed down to (even though I do not want or have any need for "root") to a rooted 3.280, and I'll just let my 101 G9 float between testing any new firmware from Archos and rooted 4.0.7.
Beyond that, I really doubt if I'll ever buy another Archos product. There are just too many far better devices coming out now that do not cost much more... and do NOT have to mess around with multiple releases of faulty firmware on them either (most of them seem to work right out of the box... I haven't had an Archos device that ever has).
So, guess I'm jumping ship also.
---------- Post added at 08:27 AM ---------- Previous post was at 07:59 AM ----------
Extreme_One said:
Whilst I agree there are a great many 'better' tablets out there now for the money there are things the Archos does better; SD Card and HDMI out both missing from the Google devices.
Click to expand...
Click to collapse
The goal these days now seems to be to get everyone using "cloud" storage. As such, most companies tend to make devices now with less memory instead of more (which we all really want). Of course, that's all just to make more money... offer X amount of "cloud" storage and then charge extra for more beyond that point. And, it solves the whole DRM protection battle since nobody actually has any copy of anything on their device at all anymore (and can only be viewed/played on the specific device you "registered"... uhm, rather "paid" to allow it to).
[HINT: That's also the only REAL reason TV changed to "digital". It's not that they could not provide HD with analog if THEY actually wanted to, but rather they could not "control", limit, and charge for each time you view something... That's the real goal of Digital TV]
And, of course, since everything you do will then also require some kind of digital or "data" connection, that also makes more money for the Internet, cellular, cable, or satelite service providers... all of which charge overly high prices for things that should now be dirt cheap (from a technological standpoint).
Oh well, until people quite paying $600 for cellphones that do not cost much more then $150 to make...not much I can do about it. However, those days ARE going to come to an end shortly because people simply will not be able to pay all those extra expenses. Just another temporary thing like running up multiple credit cards until they can't pay for them all.
Well it's been just over a week running 4.0.26 and the tablet has been fine!
No more wake issues. :beer:
RAM usage is slightly higher so I do need to kill unneeded processes occasionally.
Strange that the issue is fixed (not complaining) as there was nothing in the patch notes about this issue and I've seen nobody else reporting similar.
Sent from my ARCHOS 101G9
Extreme_One said:
Well it's been just over a week running 4.0.26 and the tablet has been fine!
No more wake issues. :beer:
Click to expand...
Click to collapse
Although I have read of others having the screen stay black/blank on wake up, I really have never had that problem with any firmware version on my Archos tablets Could be something due to the many changes in hardware they have made (all with the same G9 model name). Or, maybe some bad apps or task killer (task killers actually create far more problems than the solve anyway).
RAM usage is slightly higher so I do need to kill unneeded processes occasionally.
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Part of that is simply due to Google having added more of their own junk into Android that seems to always want to keep running in the background (syncing for Chrome, Google+, etc.). Then, on top of that, Archos has added in some really freaky stuff for their "MediaCenter" and "file indexing" that is really messing things up!
On a device with PROPERLY WORKING ANDROID FIRMWARE you should never have to ever kill any background tasks. That is what the memory management is supposed to be taking care of by itself in Android. However, I do not think Archos has fully fixed the memory management problems yet with 4.0.26. Hopefully things will be better in whatever newer firmware they release.
People with the newer Archos tablets that have 1GB of RAM do not seem to notice the memory management flaws, but it is something that causes a lot of problems for those of us with the older "classic" models that have only 512M of RAM.
[Side Comment: And with all the extra stuff Google has been adding into things I really do not see Jelly Bean ever working correctly on any device with only 512M RAM. Even ICS barely works with less than 1GB RAM. Some companies are already making devices with 2GB RAM just to stay ahead of whatever Google may come up with in the future.]
Strange that the issue is fixed (not complaining) as there was nothing in the patch notes about this issue and I've seen nobody else reporting similar.
Click to expand...
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Not sure just why you (and a few others) ever had that problem to start with, but hopefully you can now limp along somehow until Archos releases a newer firmware.
On my end, here the problems I've found with the "official" Archos 4.0.26 (including even with a test release they had e-mailed me a link to try out):
1) Problems with graphics in certain games (ShadowGun and Max Payne). I've posted a YouTube video of that http://youtu.be/qQjMhykykxw
2) Sound does not work after some point in playing the game Asphalt 7.
3) There is no up/down arrow notification WHILE a Bluetooth transfer is in progress, so you can not tell if it actually is transferring... nor can you check how far it is in the process. Only displays a notification AFTER the transfer completes (or fails).
4) Whatever this stupid "file indexing" is... it starts up for NO LOGICAL REASON especially right in the middle of installing certain apps... mostly games that may have sound or video files as part of them. Also...
5) Whatever the new stupid things added in to "MediaCenter" and "file indexing" cause everything else to slow down to a snail's pace and/or cause the device to run out of RAM... causing crashing problems, or else making the device just about totally un-usable until it finish whatever that "indexing" crap is trying to do.
6) Not sure if it is from the above, but random crashes still occur out of nowhere for no reason. So, I don't think they have the memory management totally fixed yet either.
7) Because of things crashing in the background, the battery level and any charging is still not working correctly either.
If you REALLY only have had a problem with the screen being black/blank on wake up... well, guess you really do not do as many things with your tablet as I do. There are a bunch of flaws Archos still needs to fix in the next firmware release BEFORE I will ever install it. Although I do NOT need/want "root" I'm staying with the rooted stock 4.0.7 until Archos fixes things in their official firmware.
I'm hoping for a new firmware about middle or late January, but who knows if/when it may happen.
Anyway, glad you are having better luck on your end now. Seems to depend on if you have 1GB RAM or not, and oddly the 80 G9's seem to work a bit better than the 101 G9's do for some reason (or at least with my older "classic" models anyway).
Unbelievable! Tablet was asleep for an hour or so on my desk at work, went to wake it up and the screen remained black again!
Had to tap the power button several times before the screen would awake. Seems like it's nothing to do with firmware after all. went for over a week this time.
Spoke to Archos : this time they will send a courier to collect the tablet and replace it. Then I will stick with 4.0.7 ...
If this next FOURTH tablet is also faulty then I will definitely be requesting a refund and moving over to a different make.
Sent from my ARCHOS 101G9
Extreme_One said:
Unbelievable! Tablet was asleep for an hour or so on my desk at work, went to wake it up and the screen remained black again!
Had to tap the power button several times before the screen would awake. Seems like it's nothing to do with firmware after all. went for over a week this time.
Spoke to Archos : this time they will send a courier to collect the tablet and replace it. Then I will stick with 4.0.7 ...
If this next FOURTH tablet is also faulty then I will definitely be requesting a refund and moving over to a different make.
Sent from my ARCHOS 101G9
Click to expand...
Click to collapse
It pains me to say this but Archos sucks. I got a Nexus 7 for Christmas and it is fantastic
Extreme_One said:
Unbelievable! Tablet was asleep for an hour or so on my desk at work, went to wake it up and the screen remained black again!
Had to tap the power button several times before the screen would awake. Seems like it's nothing to do with firmware after all. went for over a week this time.
Click to expand...
Click to collapse
Are you sure it was not just being slow about waking up. I read of others saying it would take up to half a minute (or more ) to wake up with 4.0.26 depending on if they had a 3G Stick or any other USB devices connected (either via back 3G port or microUSB host port), or maybe even also if there was a microSD card plugged in.
Heck, even without those, the stupid file 'indexing' crap in 4.0.26 can still slow things down if you have any media files on the internal memory. Until Archos fixes that stuff I don't even bother plugging in any USB device or microSD card unless I absolutely have to (and definitely not anything that has any picture, music, or video files on it).
Spoke to Archos : this time they will send a courier to collect the tablet and replace it. Then I will stick with 4.0.7 ...
Click to expand...
Click to collapse
That's assuming the one they return does not already have 4.0.26 on it. I hope you told them you did not want that!
If this next FOURTH tablet is also faulty then I will definitely be requesting a refund and moving over to a different make.
Click to expand...
Click to collapse
Really sorry to hear you've had so much bad luck with Archos. I've got 6 Archos devices and have only had problems with the firmware on them (except for one that I broke the microUSB connector on, and that was my own fault).
So, on my end, the only real complaint is the horribly buggy bad firmware Archos keeps releasing + the six months more of multiple firmware upgrades before they get anything to work right again! I've gone through about 18 firmware versions (counting all the test releases) in about one year. That's just insane! Only good ones out of the bunch were the last of each set... 3.2.80 and 4.0.7. Still waiting for them to fix the 4.0.2x mess they made!
55mls said:
Are you sure it was not just being slow about waking up. I read of others saying it would take up to half a minute (or more ) to wake up with 4.0.26 depending on if they had a 3G Stick or any other USB devices connected (either via back 3G port or microUSB host port), or maybe even also if there was a microSD card plugged in.
Click to expand...
Click to collapse
Don't forget it was behaving this way on 4.0.7 too. The backlight activates but the display remains black. Several presses of the power button are needed to properly wake the tablet.
Sent from my ARCHOS 101G9
Extreme_One said:
Don't forget it was behaving this way on 4.0.7 too. The backlight activates but the display remains black. Several presses of the power button are needed to properly wake the tablet.
Click to expand...
Click to collapse
Not saying there may not be a hardware problem, but.. It almost sounds like there is something else going on.
If you can, send me a PM listing all the apps and widgets you are using, and also a rough list of what media files (and if they are stored on internal, or an external microSD card or USB device). Also, let me know if you use any other USB host devices or Bluetooth devices.
Then maybe I can try to set mine up similar to how you are using yours to find out if mine ends up with the same problem.
Well my replacement tablet finally arrived yesterday and so last night I spent a while installing apps and testing.
Imagine how disappointed I was when I realised this tablet suffered from the dreaded GPS failure!
So this was the 4th tablet; each had a different fault.
I have contacted Archos (again) and this time they gave me some great news!!! I will post back when I receive ....
On the 3rd of June 2012 I bought an Archos 80 G9 tablet, I was happy with it, it worked fine, until December 2012. Suddenly I could not charge it any more, if I connected it to try to charge it switched off. So I contacted ARCHOS repair service and I sent my tablet to ARCHOS. After almost 2 months waiting for a replacement, they upgraded my old tablet with a brand new ARCHOS 101 xs. I was a little fed up because I was waiting almost 2 months for a replacement but, well, I thought, let's give ARCHOS an opportunity.
Guess what. The brand new ARCHOS 101 xs was faulty as well. Without touching the screen the borders are active, it goes back or opens the menu on the clock side without touching it, if you are watching a video the menu appears without touching it. I tried whatever I could: I tried not to touch the keyboard connection (thinking I could short-circuit the tablet), I rotated it because maybe it was a problem with some corners, I upgraded to 4.1 and to 4.1.2 and also I downgraded to 4.0.26, I recalibrated the screen from Android menu, I recalibrated the screen from Archos recovery menu, I reset android and I reinstalled android.
I wrote ARCHOS replacement and they asked me to send it again. GREAT
I received the replacement (second replacement, third faulty Archos tablet), apparently a brand new Archos 101 XS(PC123902679), I say apparently because it fails again. What a coincidence, don't you think?
I recalibrate the screen a dozen of time, and blah blah blah...
Now I've recorded some videos showing the behaviour of the screen without touching it but I cannot added them because I'm a new user on XDA.
The same day I received the tablet I called archos (didn't work) and I wrote to [email protected] and to [email protected], after 12 days they don't response to me. What do you think? What should I do? I'm waiting for a solution since January, first time I sent the tablet to RMA.
My situation is very similar to yours. I had three faulty 101G9s in the space of a few months!
Eventually Archos upgraded me to a 101XS but this tablet displays exactly the same problem you are describing.
My screen suffers from touches even when I'm not even handling it.
I don't really want to send back to Archos again (yet) as it means being without a tablet and restarting with all my apps etc yet again.
I have found a way to calibrate the screen to stop this issue.
Hopefully it might work for you too.
First, in Developer Options enable Show Touches.
Then In Repair and Formatting calibrate the screen when you can see the phantom touches being recognised : I have to hold my tablet at the very edges (not touching the screen) and then I see touches displayed at the bottom-left, top-left and top-right of the screen.
Sometimes it takes a couple of tries but you know it has worked when part way through calibration the areas showing touch, stop displaying (as though they're no longer being touched).
I plan to use my tablet as it is until just prior to the warranty expiring and then send it back because, although I have found a solution, it is still far from perfect; the digitiser is definitely faulty.
Sent from my 101XS using XDA app
Thanks Extreme_One that worked for me! Maybe I will do the same and send it back just prior the warranty expiring. Although, I don't know, maybe I keep it as it is, I'm tired to deal with Archos.
enneston said:
Thanks Extreme_One that worked for me! Maybe I will do the same and send it back just prior the warranty expiring. Although, I don't know, maybe I keep it as it is, I'm tired to deal with Archos.
Click to expand...
Click to collapse
I'm really glad I was able to help. The last time I performed this special calibration was about three weeks ago and my tablet has been working fine since.
I just wish Archos would work to get Google Earth working properly. Maybe next firmware update...
Sent from my 101XS using XDA app
Extreme_One said:
I'm really glad I was able to help. The last time I performed this special calibration was about three weeks ago and my tablet has been working fine since.
Click to expand...
Click to collapse
Did it work fine after updating the firmware? Or did you need to do the special calibration after updating the firmware? I mean, do you need to do the special calibration after every updating?
Thanks again!!
I updated to 4.1.2 on day one and haven't reverted back.
I only recalibrate if/when I need to; not needed to for about three weeks now...
Sent from my 101XS using XDA app
Archos are by far the worst piece of kit I have ever used. As for customer service....non existent. I too have a 101XS....with too many problems to list. Ended up getting a Samsung Tab 10"....not a single problem. Archos release a media player....then ask you to pay for the codecs to be able to watch media on it. Cowboy outfit with low spec/tech.....soap box away!
Another bad experience
Hi Everybody.
I'd want to share my own bad experience with Archos service department.
I bought an 101xs at the third quarter of 2013. A few days after it fell down from my hands while the earphones were plugged, the outcome was earphone jack not working anymore.
I asked for an RMA clarifying that the problem was my fault so I wanted to pay for the repair. They agreed and sent me the RMA and I delivered the tablet to France (35 euros shipping cost!).
Briefly: they sent me the device back, unrepaired, saying that warranty did not cover physical damage! No message quoting our previous mail conversation was successful. Always the same reply: "Warranty does not cover physical damage".
I wonder... was I contacting human beings? Maybe they are but, are they Chinese recently migrated to France?
Never ever more Archos!
It's interesting what touchscreen chip (digitizer) does this tablet have? What's the output of "lsmod" and what's the output of "cat /sys/bus/i2c/devices/*/name" on stock firmware? This problems are mostly due to cheap or buggy touchscreen chip or due to bad EM shielding inside some parts of the device. It may happen also when you are charging the device and using its touch screen simultaneously on cheap digitizers.
I realize I am late to this, but after sending in a dead G9 I also got the 101 xs. I must be one of the lucky few, been working great for the last few years, wife loves it.
Did not like RMA experience though, like most it took months. On the plus side, my G9 WAS out of warranty and they still sent me a free replacement.