Develop Bugs

White One X issues

Hi, this is my first post so id like to say hi.
This place has been a mine of info for me during my two weeks of owning my HOX.
I am now onto my third White HOX.
This morning i swapped it as the screen flexing was becoming too much of an annoyance. The first phone had a faulty battery, the second one flex and low and behold this one also has flex issues.
I swapped it at carphone warehouse. I have to say they have been very good. The manager served me today and bought out 7 white phones all of which had the flex issue. He has given me the best of the worst. I just hope this battery is ok. He apologised and said maybe the new batches would be better but its shocking quality control and he is sending all of the white ones back to HTC asap and demanding an explanation.
My main issues with the flexing is i am worried i might break the screen.
anyway seen now that Amazon have withdrawn the white HOX, wonder if CPW will be next! (and no im not flaming this i actually want to like the phone i came from an Iphone 4)

anubis1980 said:
Hi, this is my first post so id like to say hi.
This place has been a mine of info for me during my two weeks of owning my HOX.
I am now onto my third White HOX.
This morning i swapped it as the screen flexing was becoming too much of an annoyance. The first phone had a faulty battery, the second one flex and low and behold this one also has flex issues.
I swapped it at carphone warehouse. I have to say they have been very good. The manager served me today and bought out 7 white phones all of which had the flex issue. He has given me the best of the worst. I just hope this battery is ok. He apologised and said maybe the new batches would be better but its shocking quality control and he is sending all of the white ones back to HTC asap and demanding an explanation.
My main issues with the flexing is i am worried i might break the screen.
anyway seen now that Amazon have withdrawn the white HOX, wonder if CPW will be next! (and no im not flaming this i actually want to like the phone i came from an Iphone 4)
Click to expand...
Click to collapse
what is CPW?

why do you associate it with colour? The same didn't apply for the gray/black?

hamdir said:
what is CPW?
Click to expand...
Click to collapse
carphone warehouse

andreasy said:
why do you associate it with colour? The same didn't apply for the gray/black?
Click to expand...
Click to collapse
My own survey of a number of headsets does actually suggest that flexing is less on grey handsets. Hamdir supposed that the accuracy of the moulding of the polycarbonate has an effect on this. If so, then assuming the grey ones come out of a different mould, perhaps they are generally more "to shape" and hence are having fewer issues. All guesses of course

Both phones have the same issues, just majority of people are buying the white whats why there are "more" defected white HOX.

I wonder what's going on with the white phones. Me and my friend both bought ours from amazon around the 20th of April and we both have perfect ones, no issues that software updates didn't fix. I thought it was just a minority of people having problems, but now I'm starting to feel really lucky!!
Sent from my HTC One X using xda premium

I too have had no bother with my One x....got it from Amazon ,pre ordered it a week before the came out.....
MY phone is 100% except for the software fixes that they have got.....
I am thinking I am lucky also .
My HTC ONE X is white and model number HT23HW.

yeah there is a return and replacements thread for this kind of thing. there are probably threads about the issues like that flex already as well. but congratulations for making another post just like the others so that more people will follow and do the same. =]

Must admit mine is fine too .Its grey and I've had it since launch. Really am beginning to think mine is an exception

det66 said:
Must admit mine is fine too .Its grey and I've had it since launch. Really am beginning to think mine is an exception
Click to expand...
Click to collapse
must say mine is absolutely fine

anubis1980 said:
anyway seen now that Amazon have withdrawn the white HOX, wonder if CPW will be next! (and no im not flaming this i actually want to like the phone i came from an Iphone 4)
Click to expand...
Click to collapse
There's no such thing as a "white" One X. There is a One X which is built as a single unit and during the last stage of assembly placed in to either a white or grey body. I'd also venture to guess that the both the grey and white bodies are pressed using the same molds. I can't imagine anything unique about the white polycarbonate body that could possibly make it perform differently than a grey one. It's a piece of non-conductive plastic.

BarryH_GEG said:
There's no such thing as a "white" One X. There is a One X which is built as a single unit and during the last stage of assembly placed in to either a white or grey body. I'd also venture to guess that the both the grey and white bodies are pressed using the same molds. I can't imagine anything unique about the white polycarbonate body that could possibly make it perform differently than a grey one. It's a piece of non-conductive plastic.
Click to expand...
Click to collapse
Quite simply if the body was undersized, or distorted in some way, such that it was pressing where it shouldn't, then a number of issues could result. I doubt that the white and grey bodies come out of the same mold. That would mean they would have to produce one or the other at any one time.

I agree, if the moulds were some how off ever so slightly then the phone wouldnt perform correctly (flex, ripples etc) my new one has a gap at the top of the screen where dust likes to gather.

jonstatt said:
Quite simply if the body was undersized, or distorted in some way, such that it was pressing where it shouldn't, then a number of issues could result. I doubt that the white and grey bodies come out of the same mold. That would mean they would have to produce one or the other at any one time.
Click to expand...
Click to collapse
There have been more polls, informal counts, and banter about issues on this forum than any other I've ever participated in. One went down to the day and month the phone was built. With all of this searching for a pattern, I assure you if color played a role it couldn't have escaped the eagle eyes of the participants of this forum who examine each phone with a neuron microscope. I've been in product management and can also assure you that the tolerances capable of drilling the microscopic speaker holes mean that the formation of the overall body isn't what's out of spec and causing technical challenges. It's not a piece of Lego.
Believe what you want, rationality left this forum weeks ago.

HTC One X Yellow Spots/Tint help!

Few weeks ago, I purchased HTC One X without warranty, then after few days I rooted it, and unlocked bootloader but didn't installed any custom ROM, then after a day there were yellow spots/tint appearing on the top of my screen, even I didn't dropped my phone.
Please help me xda-developers, admins, members
how to fix it or tell me the real solution of this problem facing many people including myself.
Please help me!!!

How do you buy a phone without warranty? Isn't it a consumer's RIGHT?

CAPSGUY said:
How do you buy a phone without warranty? Isn't it a consumer's RIGHT?
Click to expand...
Click to collapse
I purchased the used version without warranty. Please tell me the solution of spots!

Fayzann said:
I purchased the used version without warranty. Please tell me the solution of spots!
Click to expand...
Click to collapse
Put the screen on full brightness and leave it on overnight.

JJbdoggg said:
Put the screen on full brightness and leave it on overnight.
Click to expand...
Click to collapse
Thank you so much sir, I will try this and should I check the option for never on the sleep time?

JJbdoggg said:
Put the screen on full brightness and leave it on overnight.
Click to expand...
Click to collapse
I have a question, what will happen if making brightness full and leaving it overnight? does it makes some difference to the LCD? or does this works?

nothing will help you trying to get rid of those yellow spots. They appear when phone gets warm and they disappear when phone gets cool, the only way to remove yellow tint is to send it back for a repair.
BTW, used phones got warranty too. But you have to have INVOICE/RECEIPT - any prove that you bought it in a legal way. Buying used phones is legal, but you should get some sort of proof.
If you are without warranty there is a posibility that you got your phone ilegally (stolen/ditched batch).
And one more thing - there are two types of HTC One X out there
1) TRADE ones - usualy they are cheaper with more problems (screen, yellow spots, bad tegra chip, hot as hell) and are usualy sold WW mostly via internet. Usualy they are some sort of "not so good at quality control but we (htc) need money so lets sell them for a lesser amount of money".
2) SELLING ones - they are more expensive and sold by official HTC distibuters and carriers. They have outstanding performance and build quality due to good quality control. But remember, some of SELLING ones can end up with TRADE batch so some might be lucky (I am sorry but AMAZON, EBAY, EXPANSYS have the TRADE ones so you will most likely have some problems with the phone.)

miHah said:
nothing will help you trying to get rid of those yellow spots. They appear when phone gets warm and they disappear when phone gets cool, the only way to remove yellow tint is to send it back for a repair.
BTW, used phones got warranty too. But you have to have INVOICE/RECEIPT - any prove that you bought it in a legal way. Buying used phones is legal, but you should get some sort of proof.
If you are without warranty there is a posibility that you got your phone ilegally (stolen/ditched batch).
And one more thing - there are two types of HTC One X out there
1) TRADE ones - usualy they are cheaper with more problems (screen, yellow spots, bad tegra chip, hot as hell) and are usualy sold WW mostly via internet. Usualy they are some sort of "not so good at quality control but we (htc) need money so lets sell them for a lesser amount of money".
2) SELLING ones - they are more expensive and sold by official HTC distibuters and carriers (I am sorry but AMAZON, EBAY, EXPANSYS have the TRADE ones so you will most likely have some problems with the phone.)
Click to expand...
Click to collapse
I got S720e version, OK then I will buy a new phone which will be official one, Tell me which is better Galaxy s3 or One X?

Two types of HTC One X (mostly quality control)
Delete please

I got a yellow tint at the top of my screen about two weeks ago after having my One X for about 4 weeks. I noticed the phone was getting hot with just about anything I did i.e. using Facebook. I downloaded Dead Pixel Detect and Fix off Play Store, set the colour to yellow and put it on full brightness overnight. I also pressed gently on the affected area with the yellow tint and that helped "massage" the tint away a bit. The next morning it had pretty much gone and stayed away since.

Harrysoon said:
I got a yellow tint at the top of my screen about two weeks ago after having my One X for about 4 weeks. I noticed the phone was getting hot with just about anything I did i.e. using Facebook. I downloaded Dead Pixel Detect and Fix off Play Store, set the colour to yellow and put it on full brightness overnight. I also pressed gently on the affected area with the yellow tint and that helped "massage" the tint away a bit. The next morning it had pretty much gone and stayed away since.
Click to expand...
Click to collapse
OK, Now I have downloaded "Dead Pixel Detect and Fix" from Play Store, now what should I choose? There are 2 options.
"Fix It" and "Colour"
what should I do next to resolve yellow spots?

was ur issue resolved?

I had two one xs and both had yellow spots. In both phones it went away on its own.

Yellow Tint
I too had the Yellow Stains on the screen. Resolution "HTC replaced the screen". However they took 3 weeks for replacement as the parts were not available. Contrary they provided me +1Month of warranty on the phone.
I am using the replaced screen for 3 weeks now and i see a Yellow spot on the right bottom corner. Will be giving this to the service centre again this week.
I came to this forum to know why the spots occur in first place
---------- Post added at 09:18 PM ---------- Previous post was at 08:53 PM ----------
I too had the Yellow Stains on the screen. Resolution "HTC replaced the screen". However they took 3 weeks for replacement as the parts were not available. Contrary they provided me +1Month of warranty on the phone.
I am using the replaced screen for 3 weeks now and i see a Yellow spot on the right bottom corner. Will be giving this to the service centre again this week.
I came to this forum to know why the spots occur in first place

had the yellow spot bottom left of screen, fridge trick seemed to work for a very short time, then I came to the fix (for me anyway) I had a rubber type skin/cover on the phone, I took it off and within an hour the yellow dot had disappeared, this may sound basic, but those of you with a protective case and a yellow dot, simply try it and see.

Recently Dropped Phone...

Hey guys,
Recently I dropped my phone when putting it into my pocket (somehow...). I never have dropped it before... and I believe it dropped on the top left corner. I can see a small crack, and the touchscreen is completely non-reactive + LCD colour was green, then pink, now it doesn't even display anything. Everything else seems to work though (getting calls, messages, volume works, buttons work...) except the screen.
Seeing as I'm not too savvy in terms of phones... is it worth it to get it repaired? I have no warranty so it would have to be a repair shop... how much would be a reasonable price for such services? I'm leaning to buy a new phone depending if it's worth it... but the feeling if a simple singular drop from the waist is enough to end the life of a perfectly working $800 device (bought it outright...) makes me extremely upset.

Might be LCD :/
Vinhwut said:
Hey guys,
Recently I dropped my phone when putting it into my pocket (somehow...). I never have dropped it before... and I believe it dropped on the top left corner. I can see a small crack, and the touchscreen is completely non-reactive + LCD colour was green, then pink, now it doesn't even display anything. Everything else seems to work though (getting calls, messages, volume works, buttons work...) except the screen.
Seeing as I'm not too savvy in terms of phones... is it worth it to get it repaired? I have no warranty so it would have to be a repair shop... how much would be a reasonable price for such services? I'm leaning to buy a new phone depending if it's worth it... but the feeling if a simple singular drop from the waist is enough to end the life of a perfectly working $800 device (bought it outright...) makes me extremely upset.
Click to expand...
Click to collapse
Hey, that stinks......something similar happened to me. I dropped my phone and chipped the corner, the screen did not work after that. I was out of warranty so I just decided to fix it at a local store for 150.00........better than buying full price for a phone.
Good luck

You paid 800$? I got mine off eBay for 300$ brand new. You can find repair services on eBay for decent prices, its the LCD that's going to cost you .
Sent from my SGH-I747 using xda app-developers app

If you want to be adventurous, you can look at YouTube for guides for taking apart the screen. But this should be your last option.
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app

LG G3 camera lens scratches?

Hi all.
I've received my brand new LG G3 32GB international D855. Awesome phone, really.
Anyway I've encountered some hardware related problems:
1st I've noticed that top and bottom of the screen are brighter, but I think it's due to the LCD technology itself (used amoleds in the last 3 years so a different technology with different and, imho, worse problems).
2nd, and the topic of this question, my camera is showing few very light scratches on the back lens. From my tests, fortunately, I realized that they're not visible in any kind of photo.
I used a cover and a screen protector since I unboxed.
My question is: is anyone experiencing similar issue? Is the lens so easy to damage?
I'm pretty worried because my Note 3 never showed a scratch in 7 months used without any kind of protection...
Sent from my LG-D855 using XDA Premium 4 mobile app

I have also used a bumper case since the 1st day. I checked my camera lens just now and did not notice any scratches. I think it might be a manufacturing fault.

Not sure my G2 had a ton of scratches too but it never came out in photos... so you should be A-OK... maybe just different glass types.
Note 3 has other quality issues *shakes* lol. S Pen die much? lol.

Meanwhile I realised that the issue with the screen is an actual problem called screen bleeding, related to LCD's back illumination.
Sent from my LG-D855 using XDA Premium 4 mobile app

I've had mine since 2 days prior to main release (know a guy, mwohaha)
I managed to drop it from my hand, when falling asleep in my chair after working with some stuff for 12h straight - it fell on the floor, and slid a good 20-30 cm across dust, and some "gravel particles" from my shoes - camera facing down. NO scratches.
I'm actually quite impressed

ipwngeek said:
I've had mine since 2 days prior to main release (know a guy, mwohaha)
I managed to drop it from my hand, when falling asleep in my chair after working with some stuff for 12h straight - it fell on the floor, and slid a good 20-30 cm across dust, and some "gravel particles" from my shoes - camera facing down. NO scratches.
I'm actually quite impressed
Click to expand...
Click to collapse
So they sent me a butter unity?
Wasn't sapphire indestructible?
Anyway I removed cover and the screen protector, actually they only covered the beautiful design... Just try a few day without nothing and see if the situation deteriorates.
Sent from my LG-D855 using XDA Premium 4 mobile app

kylothow said:
So they sent me a butter unity?
Wasn't sapphire indestructible?
Anyway I removed cover and the screen protector, actually they only covered the beautiful design... Just try a few day without nothing and see if the situation deteriorates.
Sent from my LG-D855 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I guess you got a faulty unit; I'd send it in to LG, or at least go on the live chat. That should do the trick, I hope!

sounds like a manufacturing fault. just swap it...i used the bumper too no scratches so far

BurningRain said:
sounds like a manufacturing fault. just swap it...i used the bumper too no scratches so far
Click to expand...
Click to collapse
Yeah but I don't know how LG operates... I can't stay without phone for weeks...
Sent from my LG-D855 using XDA Premium 4 mobile app

If I'm not wrong I have 2 years to have free reparations/replacements right? Scratches aren't affecting my photos and are only barely visible with naked eye and only in determinated light conditions. If the problem becomes worse or photos will deteriorate I'll update this thread with my experience with LG's warranty system.
For now this phone rocks.
Sent from my LG-D855 using XDA Premium 4 mobile app

I've noticed some "light leaks" on the top and the bottom of the screen. It's nothing so disturbing, but it's not acceptable in a high end phone like the G3. :/
Anyone else noticed this? Is more visible when you're seen a darker color on the entire screen.

gustavocoelho said:
I've noticed some "light leaks" on the top and the bottom of the screen. It's nothing so disturbing, but it's not acceptable in a high end phone like the G3. :/
Anyone else noticed this? Is more visible when you're seen a darker color on the entire screen.
Click to expand...
Click to collapse
I've also, but it's very hard to notice and when watching films or playing games is almost invisible.
Anyway guys I've an update for you: I'm not crazy scratches are very visible under direct light and I'll definely contact the seller...

Little update
Sent the phone back to the shop (yes, directly to the seller because it was less than 10 days I have bought it :victory, it should get there on Monday.
Let's see if the screen leaky borders, creacky cover and most important buttery lens are enough for a replacement :fingers-crossed:
I'll update you when the shop will contact me.

Another and last update
The shop received the faulty phone today and replaced with a new one
I should get it tomorrow :victory:

kylothow said:
The shop received the faulty phone today and replaced with a new one
I should get it tomorrow :victory:
Click to expand...
Click to collapse
Let us know about those borders.

helikido said:
Let us know about those borders.
Click to expand...
Click to collapse
I'm testing it now, they also replaced the wall charger that produced a kind of electric noise (and I forgot to tell them it did...)
Another update after the screen tests.
EDIT:
Anyway, a note: the "old" G3 had a "tight" USB which was a pain to plug... the new one works as it should
the "old" G3 had orrible blacks... the new one has very darker blacks
The screen still have the barely visible blue bar on top (seem to be a G3 feature) and has little brighter bottom borders... so I think it's the LCD itself and not a defect. I tested the screen with a simple app called something like Screen Test and every color is uniform (no illumination problems, darker bars/leaks, nothing.
THIS PHONE DOESN'T HAVE AM/PM BUG!
EDIT2:
LOL, AM/PM bug still present

kylothow said:
I'm testing it now, they also replaced the wall charger that produced a kind of electric noise (and I forgot to tell them it did...)
Another update after the screen tests.
EDIT:
Anyway, a note: the "old" G3 had a "tight" USB which was a pain to plug... the new one works as it should
the "old" G3 had orrible blacks... the new one has very darker blacks
The screen still have the barely visible blue bar on top (seem to be a G3 feature) and has little brighter bottom borders... so I think it's the LCD itself and not a defect. I tested the screen with a simple app called something like Screen Test and every color is uniform (no illumination problems, darker bars/leaks, nothing.
THIS PHONE DOESN'T HAVE AM/PM BUG!
EDIT2:
LOL, AM/PM bug still present
Click to expand...
Click to collapse
By any chance can you tell me if you have a model with revised hardware? Because i thought all G3's had a hard to plug in usb (including mine).
About the borders i seem to have them too. I think its normal because i can notice them on all lcd displays like the iphone.
On the lowest screen brigtness, during day light my navigation bar is darker than the black bezel on the phone so i assume that yours is the same correct?
And my charger also starts hissing when charging the phone. Weird thing is it also makes the phone hiss when i have earphones on. I dont know if i should be worried.

helikido said:
By any chance can you tell me if you have a model with revised hardware? Because i thought all G3's had a hard to plug in usb (including mine).
About the borders i seem to have them too. I think its normal because i can notice them on all lcd displays like the iphone.
On the lowest screen brigtness, during day light my navigation bar is darker than the black bezel on the phone so i assume that yours is the same correct?
And my charger also starts hissing when charging the phone. Weird thing is it also makes the phone hiss when i have earphones on. I dont know if i should be worried.
Click to expand...
Click to collapse
Accessed phone infos from dialer and it says rev 1.0 like the "old" one.
Yeah I've set brightness to auto and the navbar is barely visible, not like an amoled but the "old" phone had blueish black which was horrible while watching movies even in a dark room with brightness set to minimum
And the new wall charger has the same problem so I think it's normal and it shouldn't explode
I'm not sure about the headphones+charger issue, sorry.
I can hear interference with earphones but I'm not sure of what you mean...

kylothow said:
Accessed phone infos from dialer and it says rev 1.0 like the "old" one.
Yeah I've set brightness to auto and the navbar is barely visible, not like an amoled but the "old" phone had blueish black which was horrible while watching movies even in a dark room with brightness set to minimum
And the new wall charger has the same problem so I think it's normal and it shouldn't explode
I'm not sure about the headphones+charger issue, sorry.
I can hear interference with earphones but I'm not sure of what you mean...
Click to expand...
Click to collapse
Yeah i thought so.
The blacks are normal to be a little bluish. All lcd are like that and even mine to a small degree.
Thank you for your reply lol. Good luck with your phone buddy

Scratched? How about fully cracked!
First - the phone was not dropped or have any impacts other than what you might get from walking with a phone in your pocket. Other than normal daily use, safe handling and really careful use the phone had nothing happen to it. I cannot pick even a medium bump that happened, but now I have a cracked lens with a hole exposing the camera beneath. LG is warning me that 'mishandling' is not covered ... I certainly did not mishandle the phone in any way.
Link to other forum: http://forum.xda-developers.com/lg-g3/help/lg-g3-cracked-lens-hours-box-t2812323
Here is the video I made for Youtube: https://www.youtube.com/watch?v=zH1fNexSNQk

Dark stripe with low brightness

Hi,
I bought recently a new Samsung galaxy tab s4 and the first time I watched a movie laying on bed with the lights off (low screen brightness), I noticed a dark stripe on the screen...
https://m.youtube.com/watch?v=TqcpX6g0ciE
Well... Is this normal? I guess it's not. Should I return it?
Thanks!

I have this too on my Samsung Note 4. It is a common defect of AMOLED displays, where the temperature and luminance degrades the pixels over time, increasing the probability for burn-in.
You can try to find which app caused this, by matching up the dark area with the app contents. For me it was YouTube and 8 Ball Pool that I was using for long periods at full brightness --- when playing a fullscreen video or game, the screen will NOT turn off. I kept forgetting this, and went to the bathroom or kitchen leaving the screen on!
Did you buy it second hand, used? The previous owner or you may have likely used full brightness and showing a static image for long periods.
There is nothing you can do to fix it. The S4 is still a new flagship model so you may be able to get a replacement.

Well... I bought the tablet two months ago, brand new, and I have barely used it. Like... twice a week or so.
My sister has the same model, used it a lot more and it hasn't developed dark stripes.
I cannot find a match except, maybe, the Google search bar. I guess I will try to get it returned. I cannot accept this on a 500€ tablet. Should I know this before hand, I'd bought a Huawei tablet for half the price.
Or maybe I'm overreacting and I simply got a defective unit.

Mokisamsung said:
Well... I bought the tablet two months ago, brand new, and I have barely used it. Like... twice a week or so.
My sister has the same model, used it a lot more and it hasn't developed dark stripes.
I cannot find a match except, maybe, the Google search bar. I guess I will try to get it returned. I cannot accept this on a 500€ tablet. Should I know this before hand, I'd bought a Huawei tablet for half the price.
Or maybe I'm overreacting and I simply got a defective unit.
Click to expand...
Click to collapse
Can you post the image you used ? So i can try on my 10 month old Tab S4, to see if i get the same issue as yours!

N1NJATH3ORY said:
Can you post the image you used ? So i can try on my 10 month old Tab S4, to see if i get the same issue as yours!
Click to expand...
Click to collapse
Hi. Sorry. I've been offline lately. Here is the test image: https://ibb.co/F3VjHSh
I'm going to return the tablet to the store to see what can be done.

Mokisamsung said:
Hi. Sorry. I've been offline lately. Here is the test image: https://ibb.co/F3VjHSh
I'm going to return the tablet to the store to see what can be done.
Click to expand...
Click to collapse
Thanks what was your brightness set at ? Man in the video link you posted the text at the bottom looked crazy bright ? On mine it looks fine please note i did move the image like you did my brightness is set at dead center on the second icon so about 25% or 30% ish (im guessing)
Also i set the brightness half way, and i do not get that black bar!

I had the same problem on the tab S3. Samsung text said it was a known issue, affecting about 30% of all screens. It is replaceable under warranty. Eventual getting through the first round of tech support, ask for support team to handle your issue. My tab S4 had the same issue, but it wasn't as noticeable. I accidentally folded into a fold-up couch and demolished it, whenever I got a replacement under AT&T insurance policy, the tablet I got had a perfect screen! I'm taking has best care of it as I possibly can, as it is literally the first perfect screen I've seen on the S Series tablets. It may be frustrating to deal with the 5 to 10 day turnaround time, but as an artist who actually works on Gray backgrounds quite often it was worth the effort.

N1NJATH3ORY said:
Thanks what was your brightness set at ? Man in the video link you posted the text at the bottom looked crazy bright ? On mine it looks fine please note i did move the image like you did my brightness is set at dead center on the second icon so about 25% or 30% ish (im guessing)
Also i set the brightness half way, and i do not get that black bar!
Click to expand...
Click to collapse
Thank you for testing this on your tablet. Actually, the overall brightness was about 15-20%. But that was enough for a dark/dim room.
Orbital_Logic said:
I had the same problem on the tab S3. Samsung text said it was a known issue, affecting about 30% of all screens.
Click to expand...
Click to collapse
Oh, do you have any references for this?
Ouch. I can feel the pain of the couch event.

Well, my tablet came today from the tech support... They wiped the memory and cleaned some greasy fingerprint marks.
But they did not solve the problem. I guess they even tried to find out what was wrong.
I'm starting to be unhappy with Samsung...

Mokisamsung said:
Thank you for testing this on your tablet. Actually, the overall brightness was about 15-20%. But that was enough for a dark/dim room.
Oh, do you have any references for this?
Ouch. I can feel the pain of the couch event.
Click to expand...
Click to collapse
No direct reference as it was a tech I was speaking with on the phone. Just ask specifically to be forwarded to support team. Then you will only be speaking with one service rep, and they will be in direct contact with the tech that handles your tablet. They can even ensure it goes to the repair center closest to you.

Well... I'm feeling like this story needs an end.
I actually send the tablet to the repair center and they changed the screen. The lady at the store were I purchased the tablet told me that the problem was a loose flex cable inside the tablet, but... Who really knows? The repair sheet doesn't mention that.
Anyway, the tablet is better now, but not 100%... It still shows a slight darkening towards a corner of the screen, barely noticeable under normal circumstances but that does indeed shows with test images. The good thing is that this is not a dark band anymore.
Thanks to everyone that participated in this thread