[Q] Stuck on HTC logo. The phone may be bricked. - G2 and Desire Z Q&A, Help & Troubleshooting

Hi there.
The problem is that I can't turn on my phone as it gets stuck no that green HTC logo.
It all started when I installed an app from google market. The phone was restarting every time I launched the app. Eventually it stopped turning on and got stuck. Also, I tried doing hard reset and other things from HBOOT menu, but there's the same problem if I choose anything except recovery— it gets stuck. I searched for the issue on the internet. So, I decided to flash a newROM. I downloaded 2.42.405.4 — Android 2.3 (with root+busybox, installs from Recovery). Renamed it as PC10IMG.zip and put it on a SD card. Then I tried to run a recovery through HBOOT. After few seconds phone with a circle of arrows appeared and phone turned off and did 7 short vibrations. Now, I guess, it's bricked completely as it doesn't respond to my actions at all. Neither the red light in the corner after I connect the phone to computer.
I managed to get some information from HBOOT menu:
Code:
VISION PVT SHIP S-OFF
HBOOT-0.85.0013
MICROP-0425
RADIO-26.10.04.03_M
eMMC-boot
Apr 11 2011, 23:36:27
Before the issue I downloaded official 2.3 upgrade.
Some help would be appreciated, thanks

Related

[Q] Htc Desire Stuck at Htc Screen!

I recently followed the unrevoked guide to root my phone and put on the clockworkmod custom recovery image. On the second step, Unrevoked said 'waiting for phone reboot' but the phone got stuck in the white HTC screen. I can boot into HBOOT but not recovery mode, the phone gets stuck in the white HTC screen everytime I try. Anyone know where i go from here to trouble shoot this/reset the device.
Happened to me too when i tried to root. Just root it again with unrevoked and it should be fixed.
I cant ... Unrevoked says 'Waiting for device. Plug phone in now and enble USB debugging. Make sure HTC sync is *not* installed ! ... (its plugged to the phone while the phone is stuck on the white HTC screen)
Bump! ..
Try flashing an official RUU ROM.
You can find a list of ROMs here: http://forum.xda-developers.com/showthread.php?t=695667
I've similar problem. I think I can not use unrevoked because it need to enable debugging mode but my system is stuck at htc logo screen so I can not do that.
I can go to bootloader and here is the information on it.
Code:
Bravo PVT1 SHIP S-ON
HBOOT-0.92.0001
MICROP-031d
TOUCH PANEL-SYNT0101
RADIO-5.09.00.20
Jul 23 2010,16:46:44
the problem started after volume down key and touch ball stopped working and some update was installed.
I can not go to recovery mode as it will just reboot for ever when I chose it from HBoot. I tried to root again but I get
Code:
FAILED (remote: 43 main version check fail)
at some point. The phone is unbranded
Should I start another post?

[q] boot loop/ semi brick Desire z not rooted S-ON

Hey guys.
I have the problem with the boot loop /semi brick. Expect I never had any problem before, with the phone. I have tried taking out the sd card, starting it agian. I have tried without simcard. I have tried to flash the ROM with RUU_Vision_Gingerbread_S_HTC_WWE_2.42.405.2_Radio_ 12.56.60.25_26.10.04.03_M_release_199043_signed
via Hboot Fastboot USB PLUG mode (which was the only mode the aplication was progressing in until it want to restart the phone in bootloader), but the phone frezzes and the aplication on the computer just keep working, without progress.
The factory reset just frezzes the phone.
The only thing that really seem to not frezze the phone is the revocery option. Here the phone react with restart showing a image of a phone with two green arrows bent around, over a image of the phone. Then it turns off the display and vibrate 4-5 times, og stays turn off not reacting to anything other then taking out the battery and you can start the phone once again.
VISION PVT SHIP S-ON
HBOOT-0.85.0013
MICROP-26.10.04.19_M
eMMC-boot
Apr 11 2011, 23:36:27
Have no idea but the version of android. I know that usb debugging is NOT on Any hjelp is a big help. I'm a noob, And I have been searching for 3 days for a solution, so I just hope you can help my, otherwise it is going for a repair at the place I bought it.
Thanks

[Q] Stuck in hboot at flashing stock recovery.

In advance, thank you for any assistance.
I have a VZW Dinc 2 Rooted with Revolutionary
Vivo_W XB Ship S-Off RL
HBOOT-6.13.1002
Radio-1.09.01.0622
emmc-boot
Apr 1 2011, 18:34:39
To make a long story short, the Dinc is stuck at the Hboot screen. How it got there, not quite sure. Wasn't my phone and am trying to fix it for a friend.
I have a tested working SD card, and tested working USB cable. The phone, when power is pressed - boots to the white HTC screen, then goes blank/black. The phone can get to the bootloader by vol+&power, but when accessing recovery choice, again, white HTC screen then blank/black. I've tried flashing stock with pg32img.zip, but it hangs on recovery (30+ min).
I've tried connecting to PC, and the drivers are properly installed, HTC sync is removed and the device is seen by fastboot; but not adb. In fastboot, regardless of the command, I get an error. Again, any ideas and assistance are welcome.
Thank you,
jakekam1 said:
In advance, thank you for any assistance.
I have a VZW Dinc 2 Rooted with Revolutionary
Vivo_W XB Ship S-Off RL
HBOOT-6.13.1002
Radio-1.09.01.0622
emmc-boot
Apr 1 2011, 18:34:39
To make a long story short, the Dinc is stuck at the Hboot screen. How it got there, not quite sure. Wasn't my phone and am trying to fix it for a friend.
I have a tested working SD card, and tested working USB cable. The phone, when power is pressed - boots to the white HTC screen, then goes blank/black. The phone can get to the bootloader by vol+&power, but when accessing recovery choice, again, white HTC screen then blank/black. I've tried flashing stock with pg32img.zip, but it hangs on recovery (30+ min).
I've tried connecting to PC, and the drivers are properly installed, HTC sync is removed and the device is seen by fastboot; but not adb. In fastboot, regardless of the command, I get an error. Again, any ideas and assistance are welcome.
Thank you,
Click to expand...
Click to collapse
I am having the same problem today and need help ASAP since this is my only device. Im stuck on the revolutionary exe cmd where it says waiting for fastboot while the phone is stuck on the boot loader.
Guys please post the error message. Need more info.
fastboot devices should show as follows.

Need urgent help DHD is hanginhg on in reboot

Hi folks,
I posted this in DHD Android Dev as well but it is against the forum rules....sorry for that!!!
First of all, sorry for claiming here on this board but I really need Your Help. I am on a businesstrip outside the country and I switched off my DHD in the plane and it doesen't come up anymore. It's starting saying htc on the white background.....than htc quietly brilliant.....than htc Desire HD.....tthan it's vibrating short and the home-menu-back-search buttons lighting up.....after that the screen for entering the sim-pin does not apeer....it's starting reboot..again and again
It's not a battery issue cause when I go in clockword and wipeing reflashing everything is going through but it's not starting up
After 5-10 wipes it sometimes let me enter the sim pin but is going down after it and is in reboot mode again.
It's urgent becouse I have a wife and children and I am not reachable on my phone.
Hope someone can help me
Some information of my DHD
ClockworkMod v5.0.2.0
ACE PVT SHIP S-OFF RL
HBOOT-0.85.0024
MICROP-0438
RADIO-26.10.04.03_M
eMMC-boot
Apr 12 2011,00:55:45
I have Sabsa_Prime_v10 and _v11 on my microSD
Many thanks in advance
Maysbach said:
Hi folks,
I posted this in DHD Android Dev as well but it is against the forum rules....sorry for that!!!
First of all, sorry for claiming here on this board but I really need Your Help. I am on a businesstrip outside the country and I switched off my DHD in the plane and it doesen't come up anymore. It's starting saying htc on the white background.....than htc quietly brilliant.....than htc Desire HD.....tthan it's vibrating short and the home-menu-back-search buttons lighting up.....after that the screen for entering the sim-pin does not apeer....it's starting reboot..again and again
It's not a battery issue cause when I go in clockword and wipeing reflashing everything is going through but it's not starting up
After 5-10 wipes it sometimes let me enter the sim pin but is going down after it and is in reboot mode again.
It's urgent becouse I have a wife and children and I am not reachable on my phone.
Hope someone can help me
Some information of my DHD
ClockworkMod v5.0.2.0
ACE PVT SHIP S-OFF RL
HBOOT-0.85.0024
MICROP-0438
RADIO-26.10.04.03_M
eMMC-boot
Apr 12 2011,00:55:45
I have Sabsa_Prime_v10 and _v11 on my microSD
Many thanks in advance
Click to expand...
Click to collapse
Have you tried reflashing the rom?? without wipes first and with full wipe if that didn't work...
Do not restore rom.download new full rom with full wipe,dont restore apps with any app just play store.There was a problem with sabsa with pin entering but that is solved in next update.
Sorry for bad english
Sent from my HTC Desire HD using xda app-developers app
I tried all ways to flash, bought a new 8 gb sd card......after a flushing after one or two restarts the dwvice is working for a short while and is beginning to restart again and again....my old sd card is not readable on my pc but if the device is working the device is reading and using the sd card
The new sd card and the flash to sabs 12 or othe roms not helped either
I guess it is a hw or driver problem.....I can leave the device the whole night long in cwm recovery or flash from sd card and the device is still working but after I try to startup it is not starting or restarting after a while
Have you try change battery?
Sent from my HTC Desire HD using xda app-developers app
Same problem here
Hi i'm from Mexico and i have the same EXACT Problem on my HDH but with S-ON
i'm trying to locate the correct RUU for my device but i can't, i found many on shipped roms home page but all the roms i have downloaded sent a USB ERROR or Incorrect Model or BAD ID device, i can't use ADB it doesn't recognise this device, i´m guessing that usb debug is not enable, but i can't get to setting because the device doesn't works, if i turn on my device it get stuck at htc boot screen and after 30 min it boots but the touchscreen or the vol keys or any keys doesn't work. Can anybody Help me?
i can ONLY run fastboot mode or fastboot commands
Fastboot screen :
ACE PVT SHIP S-OFF RL
HBOOT-0.85.0024
MICROP-0438
RADIO-26.10.04.03_M
eMMC-boot
Apr 12 2011,00:55:45
gecov said:
Hi i'm from Mexico and i have the same EXACT Problem on my HDH but with S-ON
i'm trying to locate the correct RUU for my device but i can't, i found many on shipped roms home page but all the roms i have downloaded sent a USB ERROR or Incorrect Model or BAD ID device, i can't use ADB it doesn't recognise this device, i´m guessing that usb debug is not enable, but i can't get to setting because the device doesn't works, if i turn on my device it get stuck at htc boot screen and after 30 min it boots but the touchscreen or the vol keys or any keys doesn't work. Can anybody Help me?
i can ONLY run fastboot mode or fastboot commands
Fastboot screen :
ACE PVT SHIP S-OFF RL
HBOOT-0.85.0024
MICROP-0438
RADIO-26.10.04.03_M
eMMC-boot
Apr 12 2011,00:55:45
Click to expand...
Click to collapse
You are S-OFF that Is what it says...flash a recovery And then a custom ROM. Use the guide in My signature
mistake
Sorry, my mistake, the phone is S-ON
i can't unlock it
QUOTE=glevitan;37417439]You are S-OFF that Is what it says...flash a recovery And then a custom ROM. Use the guide in My signature[/QUOTE]
gecov said:
Sorry, my mistake, the phone is S-ON
i can't unlock it
QUOTE=glevitan;37417439]You are S-OFF that Is what it says...flash a recovery And then a custom ROM. Use the guide in My signature
Click to expand...
Click to collapse
[/QUOTE]
Why not?
Because the recovery doesn't work and USB debugging isn't activated and when the phone boots (after hanging for 30 mins.) The touch screen doesn't work neither the buttons... do you have any tip? I want ti find the original RUU exe file but i can't find it
Sent from my LG-E400 using xda app-developers app

620 stuck in Fastboot

Hi, I already tried talking to HTC support but they've written my phone off essentially. Thought I'd try here!
I've never tried to root or anything (not that I didn't want to, just couldn't figure it out) so I've never seen Fastboot before.
It ran out of battery about 36 hours ago and I left it overnight. When I charged it yesterday and booted it, it went straight into fastboot.
It says:
*** Software status: Official ***
*** LOCKED ***
A31_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
RADIO-INVALID_VER_INFO
OS-1.51.401.5
eMMC-boot 1024MB
Aug 27 2015,21:15:13.0
I've tried rebooting the phone, pulling the battery, connecting to PC (PC doesn't recognise it), doing a factory reset from the HBOOT menu (which just makes it reboot, the Radio line goes away, then when rebooted again it comes back).
I've been searching for threads with the same issue but every one I've found also has the OpenDSP-INVALID_VER_INFO line, which I don't have. And I think most of them also say unlocked.
It is an old phone now, so if it can't be fixed I'm okay to just get a new one, but I'd like to try. Any ideas?

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