[Q] Samsung Hub Purchased Videos Playback - Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl

Hello is anyone having issues with purchased videos/movies as far as playback? The videos are choppy as if I'm streaming them through a slow wifi connection. The movies I purchased are saved to internal storage.

Same problem. Seem to be consistently every few mins.
Woody
Sent from my SM-P600 using Tapatalk

I've had this problem since day one (it happens with both Samsung Hub videos and Google Play videos). It happens at exactly 5 minute intervals. I connected to my note with ADB to look at the system logs, and at the exact moment the glitch happens, it appears KNOX is doing something with syncing the system clock. If Samsung doesn't fix the issue in the upcoming kitkat release, I'm just going to root my device and kill KNOX forever. It's a safe assumption that will cure the issue.

Related

Seemingly Bluetooth related full lock ups

I've had my Wind Galaxy Nexus (4.0.1 - Samsung updated) for about a week.
I've had 4 complete battery pull needed lock ups, and 3 reboots.
The lock ups all happened viewing a 720p MKV in MX Player - and one of the reboots. The other two reboots happened in Google Music (just playing local files).
All times I've had a bluetooth headset connected.
Without bluetooth connected the phone has never locked up or crashed.
Is this a known issue or do I have a lemon?
I can't swear it's only bluetooth but so far that's been the issue.
I've updated ROMs on Android before, so I don't really mind doing that (and there's many nice guides here) but I didn't really see the need.
Does anyone know if going to 4.0.2 or .3 will fix this?
Thanks.

[Q] Video glitch

Hopefully the powers that be don't do a DMCA takedown on my youtube video, but I've uploaded an example of a video playback glitch that regularly occurs on my device. Does anyone else see this on their Note 10.1 2014 edition? Very annoying... SM-P600, 32GB, USA version, MK1 firmware. Not rooted.
http://youtu.be/gU6x1CLGa8E
So far, I must be in the less than 1% that have experienced this problem...
you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?
You can be sure that when somebody else had such problems, you will already find it here in the forum. So, no, never have such an issue. Also not over the network.
And, as mad squabbles already wrote: For more we need much more information.
madsquabbles said:
you didn't include any info on the clip. audio codec, video codec, bitrate, profile, etc. what videomplayer are you using. is the glitch repeatable at that exact frame each time?
Click to expand...
Click to collapse
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
This type of glitch occurs on any kind of move I play, including those I put on the device (mp4, etc). For the ones I have put on the device manually (not through Google Play or the Hub), I've tried the following players: Dice, MX, Archos, and the stock player.
In all other respects, the device works flawlessly: no lag to speak of (except for the occasional stutter on the notifications pull-down, which seems to be the norm). It doesn't crash randomly and battery life seems normal (no less than 7-10 hours of screen on time, ~4% drain overnight. The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.
sperho said:
The movie was downloaded from Samsung Hub to the device. HD quality. The videoplayer was the only one that plays these movies (to my knowledge): The stock Samsung video player. The glitch is not repeatable at exact locations. I can go back and rewatch the same clip and it will not appear, which says to me that there is not a data corruption problem. It seems like an I/O or "interrupt" problem to me. I've run Androbench on the device and I get as good as or better than the Anandtech benchmarks for the device.
Click to expand...
Click to collapse
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?
Elim said:
Normally I would expect that you have an background process which got more attention from Android then your video player. This can be anything. Did you have this issue also after a directly after a restart?
Click to expand...
Click to collapse
Yes, I have the issue immediately after a restart.
sperho said:
The only thing that I have that probably isn't too common is that I do have MDM software installed (MaaS360) so that I can sync with my employers Exchange servers using TouchDown.
Click to expand...
Click to collapse
I just removed MaaS360 and rebooted. The glitch remains...
Factory resetting now. Will report back when I get it back online. I'll test video before installing any third party apps...
And.....it's still glitching after a factory reset.
First thing I noticed was that this scene is similar to super Mario live action movie
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.
fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time, for example downloading from torrent or installing apps and playback movies from same location.
Click to expand...
Click to collapse
Indeed. However, movies are playing from the internal memory without any other significant activity going on. (no D/Ls, etc. just normal device behavior that is native to the OS) going on in the background. I also have played video in airplane mode...
fantasmanegro said:
Second, this glitch can happen when you read from a slow SD card or can be reading and writing at same time...
Click to expand...
Click to collapse
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?
Elim said:
and the media scan which have issues with scanning some files. Maybe you check which processes are running in the background?
Click to expand...
Click to collapse
There is always *some* process running in the background... I have cleared all other applications while playing a movie, but really, should this be necessary? (Problem still remains) I've tried playing movies without any non-stock apps installed. Problem occurs. I've tried freezing as much bloatware as possible without rooting before installing third part apps. Problem occurs.
What I would like to explicitly know is this: has anyone rented a movie from Google Play, played at least 30 minutes straight while doing nothing but watching the movie, and saw any stuttering whatsoever during that 30 minutes. I can live with it if it is a suboptimal experience due to firmware (I'm on MK1, btw) if this is "normal" for this device. I could only hope that it would be fixed in a future firmware update if that was the case. However, I have a strong feeling that if I sent this in to Samsung, they'll fiddle with it for 10 minutes, see that it "seems" to be fine (except for this glitch, the device performs completely as-expected for an Android device), then it be returned to me with no action taken. I can live without this thing for a few weeks, but it will be extremely annoying if nothing is actually done about it. Given that this glitch is not reproducible on command, I fear it will be an ongoing thorn in my proverbial behind. Unfortunately, my return window has expired or else it would go back in an instant.
Used Kies to download and reinstall the MK1 firmware in case one of the OTA updates were corrupted. No joy. Still stutters. Samsung Live Chat help of no use. I expect a call or email from them telling me to send it in in the next 3-5 business days unless someone else states that they have the same tablet and sees this problem too, possibly confirming that it is a firmware/device combination issue.
Mmm this is weird, I have no problem with video playback (any supported format by this device)
I have no MK1 but MJ2 and maybe media scanner is working hard in background
Are you using external SD card and / or have many pictures?
sperho said:
And.....it's still glitching after a factory reset.
Click to expand...
Click to collapse
Try MX player if you just want to play it somehow
Sent from my GT-I9082
as far as i can remember with pc's.... if video card gets warm or hot, the screen starts to show glitches...
asifcheer said:
Try MX player if you just want to play it somehow
Sent from my GT-I9082
Click to expand...
Click to collapse
MX player shows glitches as well on movies that it can actually play. i.e., MX player doesn't play nicely with rented (digitally rights managed) movies from Google, which is the primary problem. Perhaps Android tablet users just don't rent movies all that much?
media scanner is working hard in background
Are you using external SD card and / or have many pictures?
Click to expand...
Click to collapse
Media scanner isn't working hard in the background as far as I can tell. No to the two questions.

[Q] YouTube videos freezing?

I just got my Note 10.1 2014 (LTE) and tried to test a bit. So, new Galaxy with Nova launcher.
I have found YouTube videos don't play smoothly. I see freezing screen (not extreme, but just not smooth).
I did also try Vimeo app and I am having the same issue.
Do your YouTube(HD) videos play smooth and is there anything I can do about to make them play smooth?
I dont have problems with those apps maybe try to enable "force gpu rendering" in developer options. Just as an idea even if I think this wont have a big effect
Sent by my Note 10.1 2014
It does not help. My YT videos are still freezing
An other guess after a bit of reading : disable hardware overlays in developer options. Seems to fix the problem for a few users
Sent by my Note 10.1 2014
I experience the same as you. But not as often . Sometimes the app itself freezes and sometimes it says connection lost. I have to wait a while or close and restart the app..
I have a problem with youtube video not streaming smoothly, every 5 seconds or so it stops to buffer, does anyone know how to fix this?
YouTube videos are pretty much unwatchable since I bought my tablet
Sent from my SM-P601 using Tapatalk
I use tubemate... Not only is watching good but I have the option to download the video too...
I have the same problem with youtube app. Video stops every five seconds...
Sent from my GT-N7100 using Tapatalk
This is going to sound weird, but try signing into YouTube.
I had the same issue with video playback "network errors" ... after I signed in? Poof ....
My youtube app was useless since it would take like a minute to load and then keep freezing so I decided to change my Internet connection (fortunately at I have two different internet connections in my house) anyways the first had more than enough bandwith to play youtube videos but it just didn't want to so I changed to my other wifi connection and now youtube app works smoothly.
Try a different connection at a friends house or if you have two try the other and it should work, still don't know why youtube didn't work on the first one - could be router and Note don't like each other but honestly I have no idea.

Interesting/annoying netflix bug

While watching Netflix, sometimes the video will freeze but audio continues. However, once I tilt or move the phone it will begin playing again. If I leave it still the video will not resume on it's own. I did not know how to begin to search for a similar problem to this without looking through every "Netflix freezing" post. Anyone else with something similar and a possible fix?
Happens to me... I think it's a Netflix issue for sure. I've been noticing this odd freezing across many devices lately...
Yeah like the previous poster stated there have been issues with Netflix on many devices. My fiance's note 8 has random freezes of video, my Pixel 2 XL, and Shield all have it too. It's not the phone, just a buggy Netflix app.

Intermittent freezing when gaming/ watching any type of video

Its been a long time since I have posted something on this site. Got myself a RM 5G, its been great so far. Noticed as of late when I am gaming or watching a video of any type youtube, netflix, facebook etc it will freeze for anywhere up to 3 seconds then continue playing.
It might not sound like its a big deal or anything, more annoying if anything. I have replicated this on lte and wifi in multiple locations. First i thought it may of been the android system viewer thing that was happening recently but I dont think it is now. Considering a factory reset to see if this works out.
Non rooted device, just seeing if anyone else has experienced this with there RM's? If so what did you do to fix the issue?
I have a section in this video that I was recording start the video from minute 18:40 and you will notice the lag to illustrate what I am explaining. This would happen while watching videos.
Cheers in advance.

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