Is anyone else having this issue yet? I have asked this on the rom development page and it seems that I may be the only one experincing this.
I have NRG's 10\28 rom loaded and I have removed many of my installed programs and I can not get the Office programs to load quickly. I have Nrg's rom 10\17 or so loaded on my wife's phone but hers doesnt seem to be doing this.
I am suspecting that it is something that I am installing that is doing this but I am not sure.
I have even downloaded the office 2010 beta today and it stil does it.
It does stop doing it for about a half a day if I reboot many times till it behaves, but then after about a half a day, it is back to taking more than 60 seconds to open word or excell, then about 20 ot 25 seconds to close it.
Any ideas??
Thank you all for looking at this.
Jeff
Takes no more than a few seconds max on my Tilt 2, I don't know man.
Same porb here, i dont think its a ROM issue as it did the same thing on most of the roms i flash. i just thought i was a WM thingi, and the worst part is it takes near 10 sec to open a NEW word doc..
ahmadashar said:
Same porb here, i dont think its a ROM issue as it did the same thing on most of the roms i flash. i just thought i was a WM thingi, and the worst part is it takes near 10 sec to open a NEW word doc..
Click to expand...
Click to collapse
Finally, someone else is also having this issue.
I have a slightly older version of the Energy rom on my wife's phone and hers is always fast to open.
I have been uninstalling programs one by one to see if one of them is affecting it.
What I have found is that as I install a couple, it will start working good, then a a few hours later, it goes to 1 min to open again.
And I am not even opening a file, just click on the excell icon, so that eliminates the bad file thing.
I will let you know what I find.
So do you have many apps installed? I have a lot, to many to mention here at this time, but if you only have a few, please list them and I will see if there are any in common between us.
Thanks,
Jeff
I had this problem on my AT&T Tilt 1 a long time ago. I was able to isolate the cause of the problem to sending/receiving Email over mobile data (wouldn't happen if the update was via wifi). Unfortunately the only thing that solved my problem was a hard reset .
brad_wp said:
I had this problem on my AT&T Tilt 1 a long time ago. I was able to isolate the cause of the problem to sending/receiving Email over mobile data (wouldn't happen if the update was via wifi). Unfortunately the only thing that solved my problem was a hard reset .
Click to expand...
Click to collapse
interesting you mentioned wifi, i just observed today that it does not take a long time to open when i am on wifi, then i switched to no wifi, and it was taking lont time to open excel.
turned wifi back on and sure enough, excell opened quickly.
i then turnrd off my wifi network plugin, (disabled my map network drive) and now it seems to be opening excell just fine reguardless of wifi or not.
i will continue to test this ane report back.
innovator8 said:
interesting you mentioned wifi, i just observed today that it does not take a long time to open when i am on wifi, then i switched to no wifi, and it was taking lont time to open excel.
turned wifi back on and sure enough, excell opened quickly.
i then turnrd off my wifi network plugin, (disabled my map network drive) and now it seems to be opening excell just fine reguardless of wifi or not.
i will continue to test this ane report back.
Click to expand...
Click to collapse
Office Mobile looks for any files of the appropriate type (e.g., *.doc files for Word) on your device to open prior to loading. Before reading this last comment I was going to suggest removing your storage card, but if you have network drives mapped it's probably attempting to reach those while loading but timing out if they're not available.
Toleraen said:
Office Mobile looks for any files of the appropriate type (e.g., *.doc files for Word) on your device to open prior to loading. Before reading this last comment I was going to suggest removing your storage card, but if you have network drives mapped it's probably attempting to reach those while loading but timing out if they're not available.
Click to expand...
Click to collapse
So as long as I dont have my "enable Network Folder" clicked on the HTC's Network Plugin, it all works good. As soon as I click that, and enable the network folder, then it takes forever to open office unless I have the wifi turned on.
Man I have been fighting this for months, not sure if it was a rom thing or something that I was intalling.
I hope that others who have this issue can find this post and fix thier stuff too.
Here some searchable key words, pleae add if I am missing:
Office Microsoft Excell Word forever long time
GRRR!! This is really starting to bug me!! The problem began about 6 months ago when I still had the good ol' original Tilt. I'll begin uploading, let's say, a photo. A single photo. Any size, doesn't matter. It begins uploading fine but will ALWAYS, suddenly and for no apparent reason, stop uploading. I have no idea why!
Obviously it's not a rom issue since this problem has followed me from phone to phone. I've flashed 3 or 4 separate roms on the Tilt 2 and experienced the problem with every one of them. Even the stock rom!!!
I've tried installing the cabs for removing the hidden AT&t proxies and whatnot, but it's no help.
I can't even run a speed test!! On speedtest.net it flys through the download portion at about 1.9 Mbps, the upload hits 0.81 consistently, but once the progress gets to 99% it of course stops uploading. And the speed begins to fall as the test continues running without any upload traffic.
I've tried letting it sit overnight while I slept, hoping maybe it was just hiccups in the connection or some other kind of illogical nonsense. But sure enough, I wake up and it's at the same spot it was when I left it.
I also thought it may have been that my account was somehow flagged by AT&T for too much data use, since I don't actually pay for the tethering. But I've been told MOST WinMo users don't pay for their tethering and none have had this problem? Nonetheless, I even went so far as to CLOSE MY ACCOUNT AND OPEN A NEW ONE!! Still no luck.
Uploads work great phoneside... quick, reliable... but as soon as it's connected to the computer I can't do SH8T!!!
Not through Bluetooth
Not through WiFi sharing
Not through USB
So I pray to you, the infinitely wise Gods of XDA. Please! Hear my prayers and guide me to the answer I seek!
no one knows what might cause this problem?
I don't really know why it is causing that problem. I did a quick search and many people complain about the same thing. But also I read a lot of positive responses about a few programs that help you tether. You could always try it and see if it helps.
http://forum.xda-developers.com/showthread.php?t=459162
I've been having trouble trying to download apps or watching youtube videos on Wi-Fi since I installed CM7.
On the Market, when I try to install a new app or update an existing one, I get the download bar and status bar icon but the download just stalls at 0%, if I switch to 3G it works but my connection is ridiculously slow (I'm on a cheap 256kbps unlimited plan).
With Youtube, I can browse videos perfectly but when it comes to playing them, they won't start. I get the loading spinning circle for a couple of minutes and then I get the error and retry dialog.
Things I've already tried:
-Wiping cache and dalvik cache.
-Reflashing G-apps.
-Clearing data + cache + uninstalling updates of both apps.
-Signing in to Google Talk before attempting to download apps.
-Deleting the LOST.DIR on my SD Card (can't delete .android_secure).
I've seen this problem on other forums and other models but nothing seems to work for me, so maybe it's a Defy-only problem that hasn't been fixed yet.
Hope someone here has an answer for this.
TL;DR version: Youtube and Market don't work over Wi-Fi, only 3G.
EDIT: Just tried downloading (on 3G) and installing the Set DNS app and Youtube now works; no luck with the Market but at least it loads faster now...
If you can't go to the normal market, go to a black market is a good solution
Ex: Appplanet, aptoide...
It's good that youtube somehow fixed.
Thanks for your reply but I rather stay away from those kind of places, I don't want to take the risk of infecting my phone with something weird, lol. Besides I would lose the convenience of regular updates to all my apps.
I know.
I'm working on making a trusted repo. in Aptoide, where people will safe when installing apps in there.
Also, I will make it Defy-only.
@ Xummoner .. The SetDNS, which options did you select to get thru the YouTube?
I just went to Preferences and un-ticked the Override 3G DNS (since my 3G works fine and I don't want to take the chance of messing it up) and then on the main screen I chose Open DNS and Apply.
EDIT: I'm beginning to think that the issue is not related to the phone, or maybe is a combination of different things because a lot of users have been having the same problem in my country trying to access the Market and Youtube using Wi-Fi connected to a certain ISP which might be blocking the ports needed for the Market, but I'll have to investigate further.
So I got this message again after rebooting my device. It's writen in german and says something like:
"We are sorry! The Application LGSystemServer has been closed".
After the error I can't do anything. It's reappearing so fast after clicking "ok", that I can't get into the settings or past the lock screen. Only a factory reset helps.
I'm still running stock android, no changes so far (root etc.). Had this problem with 2-3 GPads Devices before and exchanged them. But the problem still continues, so I think it's an app or settings problem.
After a factory reset I can restart normally for a while. I download my apps and change my settings. Then I don't reboot like for 1-2 weeks and get the problem again.
Before I try rebooting, I make sure I have a backup that I can restore. Had to use it today and restored. And no problem after same apps & settings from the backup. So far, but it will appear again, after a while I think.
Does anyone have a similiar problem or knows what the problem could be
Wolkenstern said:
So I got this message again after rebooting my device. It's writen in german and says something like:
"We are sorry! The Application LGSystemServer has been closed".
Does anyone have a similiar problem or knows what the problem could be
Click to expand...
Click to collapse
I have the same problem on my G-Pad. Wiped cache and dalvik, no help. Full wipe fixes the problem. I used also TWRP for full backup. Restoring the backup brings also the problem back.
Weird problem. Certainly software related.
jaan103 said:
I have the same problem on my G-Pad. Wiped cache and dalvik, no help. Full wipe fixes the problem. I used also TWRP for full backup. Restoring the backup brings also the problem back.
Weird problem. Certainly software related.
Click to expand...
Click to collapse
I have my device since Monday. I deleted some bloatware (after Root), and I had the same problem.
I found the solution in: [HOW-TO] The easiest way to unbrick your LG G Pad 8.3
It took about one hour and the problem has gone.
Good luck!
@Sylvia
Did the problem reappear after the installation? I had the problem a couple of times, appearing days after a factory reset.
Thought it was my Samsung 32GB MicroSD that was causing the problem. Because my sister had the same problem after we inserted the same microsd into her G Pad. In here case a factory reset did it and the probleme never occured again.
Right know I'm testing and writing down, every little change I do. To find the problem trigger. Maybe it is a coincidence, but I also did the "Update Recovery" with the LGMobile Tool yesterday. When the problem appeared, because I read it could help that way. It was still there after rebooting, so I did a factory reset like always. After that I tested after every major change. Did so far 18 Reboots and no problem.
I really hope that the software installed on the G Pad was causing the problem so far. To make sure, I formated the MicroSD card to exfat3 and then back to fat32 under Xubuntu-Live CD with GParted.
Another thought was with the constant writing/reading of my lecture note files every 2 min. of autosave, that are stored on the MicroSD card. And the index search every hour over the 9000 files by DropSync.
I really hope that was the solution.
Interesting coincidence
Interestingly, I have a same problem and same issue. I am using DropSync and LectureNote. Before I receive the same message, I always see a message in LectureNote saying "out of memory" or at least using LectureNote. I think it may be related with LectureNote. I am going to try with autosaving function deactivated.
If it continues, I may remove LectureNote from G Pad and observe how it goes.
Wolkenstern said:
@Sylvia
Did the problem reappear after the installation? I had the problem a couple of times, appearing days after a factory reset.
Thought it was my Samsung 32GB MicroSD that was causing the problem. Because my sister had the same problem after we inserted the same microsd into her G Pad. In here case a factory reset did it and the probleme never occured again.
Right know I'm testing and writing down, every little change I do. To find the problem trigger. Maybe it is a coincidence, but I also did the "Update Recovery" with the LGMobile Tool yesterday. When the problem appeared, because I read it could help that way. It was still there after rebooting, so I did a factory reset like always. After that I tested after every major change. Did so far 18 Reboots and no problem.
I really hope that the software installed on the G Pad was causing the problem so far. To make sure, I formated the MicroSD card to exfat3 and then back to fat32 under Xubuntu-Live CD with GParted.
Another thought was with the constant writing/reading of my lecture note files every 2 min. of autosave, that are stored on the MicroSD card. And the index search every hour over the 9000 files by DropSync.
I really hope that was the solution.
Click to expand...
Click to collapse
@namagile: Coincidence does not imply causality. The problem that you observe might surface by using LectureNotes, but this does not necessarily mean that LectureNotes is causing it.
I received a couple of similar reports, and in one case, the user sent the device logs to me. There were entries in the logs that a system service failed to start another system service, causing this error message that you see; why that tends to happen after LectureNotes usage is not clear. The user admitted that she/he deleted system software after rooting the device, which might be tempting but can lead to problems in case you delete the wrong things.
@acadoid,
I love LectureNote. I don't know/care how it happens, but every time my LG G pad crashed, LectureNote was being used and showed a strange behavior. Now, I deactivated 'auto-saving' and other options coming with a warning message "not to use if RAM is not big". We see how it goes. I hope/believe this may resolve an issue.
One tip for LectureNote. There are so many options available for a user to set -- please simplify and hide some of the options from a ordinary user like myself. It will be less intimidating to new users. Thanks.
acadoid said:
@namagile: Coincidence does not imply causality. The problem that you observe might surface by using LectureNotes, but this does not necessarily mean that LectureNotes is causing it.
I received a couple of similar reports, and in one case, the user sent the device logs to me. There were entries in the logs that a system service failed to start another system service, causing this error message that you see; why that tends to happen after LectureNotes usage is not clear. The user admitted that she/he deleted system software after rooting the device, which might be tempting but can lead to problems in case you delete the wrong things.
Click to expand...
Click to collapse
@namagile: The options are certainly not to intimidate users but to empower them. All options have meaningful default values chosen such that LectureNotes works on essentially all Android devices without touching the settings.
But this is not the topic of this thread.
Wolkenstern said:
So I got this message again after rebooting my device. It's writen in german and says something like:
"We are sorry! The Application LGSystemServer has been closed".
After the error I can't do anything. It's reappearing so fast after clicking "ok", that I can't get into the settings or past the lock screen. Only a factory reset helps.
I'm still running stock android, no changes so far (root etc.). Had this problem with 2-3 GPads Devices before and exchanged them. But the problem still continues, so I think it's an app or settings problem.
After a factory reset I can restart normally for a while. I download my apps and change my settings. Then I don't reboot like for 1-2 weeks and get the problem again.
Before I try rebooting, I make sure I have a backup that I can restore. Had to use it today and restored. And no problem after same apps & settings from the backup. So far, but it will appear again, after a while I think.
Does anyone have a similiar problem or knows what the problem could be
Click to expand...
Click to collapse
I have a 8.3 gpad and have the same problem. Now it recurred for the third time. The problem might be indeed with LectureNotes conflicting somehow with LG software. My device is NOT rooted. For the first two times I had no external SD card, now I have one. I was not using Dropsync earlier either.
I would be happy to do some testing and experimenting.
It would be good to know, if I remove or change some file somewhere, can it bring the device back to life without a factory reset?
I had the problem even before using DropSync. I reinstalled the stock rom using the LG Mobile Tool and then did a factory reset.
No problems so far. Even after installing all apps and configuring them. Then I uploaded about 500 Lecture Notes files using DropSync. Even the next day I did a reboot everything was fine.
I didn't use LectureNotes ones after the new installation. And didn't delete anything that was pre-installed (wallpapers, google apps etc.). (It was said to be a problem conflicting there)
So yesterday I used LectureNotes about 1 1/2 h non stop. Saved about 3-4 times and then closed it. Used DropSync and uploaded the new files to my Dropbox account.
Then didn't use the tablet until the next morning. I tried a normal reboot (using the Power-Off Button (Shut down and reboot), to test and BAM the usuall error message occured again.
Thank god the backup I did before was bug-free and I could flash it back.
So now I'm testing what in LectureNotes could be triggering this error after a reboot is done.
My ideas so far that I will test:
- Automatic Saving Option off
- A few different settings in the app (Triggering back to Default)
- not using DropSync for a while, to test if that was maybe a part of the problem.
- Using a different ROM, maybe the problem is just with the LG Stock rom? (But that will be the very last option I will try)
- Trying to clear cache after using LectureNotes (The Cache is never saved in my backup, so never restored back. Maybe there is sth. saved, that doesn't restart after a reboot.)
What I tested so far:
- The Problem didn't occur 2 times when I used LectureNotes < 1 h.
- The App location doesn't matter for the Problem. Had the App first time on the external SD Card (storage/externalSD/LectureNotes), then on the internal (storage/emulated/0/LectureNotes).
- Tested other apps longer than > 1 and no Problem was there.
If I could anaylse the log file, I gladly would, but I don't know how to. (Read sth. about LogCat?)
@Wolkenstern: There are several apps in Google Play and other app stores (search for `logcat´) that can read the log files. However, a better way is to connect your device via USB to a `normal´ computer and use `adb´, `logcat´ or similar tools to read the logs.
acadoid said:
@Wolkenstern: There are several apps in Google Play and other app stores (search for `logcat´) that can read the log files. However, a better way is to connect your device via USB to a `normal´ computer and use `adb´, `logcat´ or similar tools to read the logs.
Click to expand...
Click to collapse
I installed the catlog app on the tablet, because I can read it in a better ui for now.
I will try to use adb logcat with my computer, when I use LectureNotes at home. (Watched a tutorial)
Step 1: But will it also still continue writing if I reboot the devise? Critical for the error message, that keeps appearing.
Step 2: If I have the log and filter Errors and Terrible Failure, what do I do with them? I don't think I can analyse them, even though I have Java Programming Expierence, but I'm a newbie with programming android apps.
@Wolkenstern: What to look for is difficult to say, even warnings can contain important information in this case.
The advantage of the variant with USB cable is that it continues to display logs during a reboot.
@acadoid: I think I need to combine them. Because I get this little lag with my stylus (GoSmart), when it is connected with the usb.
And then I have broken letters. So I'm running the logcat while using lecture notes and then switching to the adb logcat on my computer, if I'm testing the reboot after.
LectureNote's function crashes LG G pad -- requiring Factory reset!!
Hi, I used Penutimum and Papylus before. Now I moved to LectureNote, but found a serious error. I use LG G pad 8.3, one of latest tablets. Whenever I use the function of 'cut' and 'paste' of my drawing on the note, it says 'Out of momery. Trouble ahead'. And the LG system server is down. I have to do factory reset, reinstalling everything. The tablet is otherwise working well. Acanoid, can you please help on resolving this issue? Otherwise, I wasted my money on this app as it is not usable.
I intentionally tried to confirm that LectureNote's "cut and paste" caused the crash. If this problem does not get resolved, I am going to ask for a full refund. The money is not what matters. I spent my precious tens of hours due to this critical error. I hope Acanoid team can resolve the issue.
@namagile: Which notebook page width and height do you use? Have you enabled `large page cache´ in the app's storage settings?
If you directly see an `out of memory´ message, then disable `large page cache´ in the app's storage settings, and if this option is already disabled, use a smaller notebook page width and height.
So I tested now for about 2 1/2 hours, rebooted and had the problem again.
After looking in the log after the reboot, there is always this error after the "Fatal Exception: Main" -> "03-23 23:09:23.606 E/AndroidRuntime( 1144): java.lang.RuntimeException: Unable to create service com.lge.systemservice.service.CliptrayService: java.lang.NullPointerException"
Then there is a loop etc.
That was just a quick look, I will try to look over the other one before the reboot tomorrow.
I already tried the suggested option
HI, I already tried the small page cache. It did not make any difference. I have not tried the smaller notebook page width and height, but that is a big pain. Every time I create, I have to adjust the page size. In the end, LG G Pad is a new tablet with decent specs with 2 gb ram. I don't understand that even a tablet of this specs cannot handle one app. It means that the app is not built well considering the specs of a tablet.
acadoid said:
@namagile: Which notebook page width and height do you use? Have you enabled `large page cache´ in the app's storage settings?
If you directly see an `out of memory´ message, then disable `large page cache´ in the app's storage settings, and if this option is already disabled, use a smaller notebook page width and height.
Click to expand...
Click to collapse
@Wolkenstern & namagile: The fact that the device has 2GB RAM does not mean much. LectureNotes requests what is called `large heap´ (indicating that it needs more RAM than `normal´ apps), this results usually in an upper limit of 256MB or 512MB, dependent on device. However, there are devices for which the limit is as low as 64MB, which is usually not enough for LectureNotes.
It would constitute a serve security flaw in Android if an app could crash a device. Even if an app starts to allocate memory as crazy, it will not receive any new memory once it hits the upper limit; if it does not cooperate with Android UI, it will get halted after 5 seconds; etc.
I do not own a LG G Pad and hence I cannot investigate this problem myself. The fact that you observe a null pointer exception in a LG system service (com.lge.systemservice.service.CliptrayService) suggest a severe bug in this system service.
One possibility why the problem occurs when using LectureNotes might be that LectureNotes supports Android's clipboard protocol (not many apps do that). However, even if LectureNotes was using Android's clipboard protocol wrongly (which it does not!), it should not result in a device crash, the worst scenario is that LectureNotes crashes.
acadoid said:
I do not own a LG G Pad and hence I cannot investigate this problem myself. The fact that you observe a null pointer exception in a LG system service (com.lge.systemservice.service.CliptrayService) suggest a severe bug in this system service.
One possibility why the problem occurs when using LectureNotes might be that LectureNotes supports Android's clipboard protocol (not many apps do that). However, even if LectureNotes was using Android's clipboard protocol wrongly (which it does not!), it should not result in a device crash, the worst scenario is that LectureNotes crashes.
Click to expand...
Click to collapse
Ok, if that really were the problem, than the only way to solve it, is to wait for an update from LG.
I saw a leak of the .tot file of the official V500 Stock 4.4.2 here on XDA. So maybe Kitkat is on it's way although we possibly have to wait weeks again for it.
Or to Flash another Custom Rom.
I will test a few things, with this new input. Worst Case I have to flash my backup daily, but it takes only 3 min.