Develop Bugs

[Q] Help! Ace 2 wont start!

Hey im new here so im not sure if there is already a troubleshooting thread for the ace 2 here, but anyway,
My ace 2 wont start properly. It was working fine until i restarted it. Now it goes to the logo, vibrates once or twice, then goes to a black screem.
Ive tried pulling the battery, factory data reset, clearing the cache, but nothing works!
My phone is rooted (but its been rooted for quite a while now), and its running a custom rom (jelly cream). It experienced the same booting problem before after i flashed the jellycream rom but it started after i flashed a completely unrelated rom that was intented for unrooting my phone.
Can anybody offer some help?
Cos i know that the ace 2 cant connect to the computer without enabling the usb sharing mode, and i have absolutely no idea what to do.

yongdk1 said:
Hey im new here so im not sure if there is already a troubleshooting thread for the ace 2 here, but anyway,
My ace 2 wont start properly. It was working fine until i restarted it. Now it goes to the logo, vibrates once or twice, then goes to a black screem.
Ive tried pulling the battery, factory data reset, clearing the cache, but nothing works!
My phone is rooted (but its been rooted for quite a while now), and its running a custom rom (jelly cream). It experienced the same booting problem before after i flashed the jellycream rom but it started after i flashed a completely unrelated rom that was intented for unrooting my phone.
Can anybody offer some help?
Cos i know that the ace 2 cant connect to the computer without enabling the usb sharing mode, and i have absolutely no idea what to do.
Click to expand...
Click to collapse
how about flashing stock through odin?

PokMahPok said:
how about flashing stock through odin?
Click to expand...
Click to collapse
Odin wont recognise my phone even after installing samsung usb drivers on the com

yongdk1 said:
Odin wont recognise my phone even after installing samsung usb drivers on the com
Click to expand...
Click to collapse
Go to download mode 1st? And sometimes you have to reboot the PC to make it recognizes the phone.
Sent from my GT-I8160 using xda app-developers app

Yeah hold down power plus vol up plus home to get into download mode. Then plug it into your computer

yongdk1 said:
Hey im new here so im not sure if there is already a troubleshooting thread for the ace 2 here, but anyway,
My ace 2 wont start properly. It was working fine until i restarted it. Now it goes to the logo, vibrates once or twice, then goes to a black screem.
Ive tried pulling the battery, factory data reset, clearing the cache, but nothing works!
My phone is rooted (but its been rooted for quite a while now), and its running a custom rom (jelly cream). It experienced the same booting problem before after i flashed the jellycream rom but it started after i flashed a completely unrelated rom that was intented for unrooting my phone.
Can anybody offer some help?
Cos i know that the ace 2 cant connect to the computer without enabling the usb sharing mode, and i have absolutely no idea what to do.
Click to expand...
Click to collapse
What did you do to the phone prior to restarting it? Did you flash a ROM (which ROM)?
What version of the Ace II do you have?

AW: [Q] Help! Ace 2 wont start!
I had the same problem. Can you get into download mode? If the answer is yes then simplx flash a new Rom. Use a Stock Rom or the original one.
I had the problem that download mode didn't work (I don't know why) so i tried volume up+ volume down+ Home+ power (i don't know what that make but i found this somewhere in the internet) And then i was able to come into download mode and I flashed a new ROM
Sent from my GT-I8160 using xda premium

Hard-bricked Gio NEED HELP ASAP

I was attempting to install yajnab's Android 4.4 ROM for Samsung Galaxy Gio S5660 (http://forum.xda-developers.com/showthread.php?t=2582642) when I encountered a Status 7 error. In a state of panic, I shut down the device to look for a fixed version of the ROM (also found on the yajnab thread). When I came back to the device, It was only displaying the Samsung logo (before the Samsung Galaxy Gio logo shows up). I left it at that for the night. When I came back today, the following findings were discovered:
1. It was in a state of black screen boot loop.
2. I can't enter recovery mode
2. I can enter download mode, but Windows doesn't recognize the drivers I installed. So the device reverts to its black screen boot loop.
3. Odin can't recognize the device since Windows can't discover the device's drivers in the first place.
I need help on this one very badly. Please be noted also that I can't afford a JIG (or whatever that was) and I can't send this to Samsung repair centers because the warranty on this thing is apparently gone 2 years ago.

Try this:
Remove Battery, remove SD card
Attach your phone to PC via USB cable, without battery inserted
Open ODIN and now the work begins.
Hold the respective keys to get into Download Mode. Then while holding them insert battery.
It'll get recognized on ODIN.. Mine did.

deadly46 said:
Try this:
Remove Battery, remove SD card
Attach your phone to PC via USB cable, without battery inserted
Open ODIN and now the work begins.
Hold the respective keys to get into Download Mode. Then while holding them insert battery.
It'll get recognized on ODIN.. Mine did.
Click to expand...
Click to collapse
Tried it... this comes out...
http :// imgur (dot) com/ GvdTCFe (just clear out the spaces, new members can't post external links yet

Oh my, then i can't think of anything else,
You have to contact Marcin (Search him on xda) he helped me a couple of times. If all fail then u got to spend some money and give it to Samsung

AmateurPCGuy said:
I was attempting to install yajnab's Android 4.4 ROM for Samsung Galaxy Gio S5660 (http://forum.xda-developers.com/showthread.php?t=2582642) when I encountered a Status 7 error. In a state of panic, I shut down the device to look for a fixed version of the ROM (also found on the yajnab thread). When I came back to the device, It was only displaying the Samsung logo (before the Samsung Galaxy Gio logo shows up). I left it at that for the night. When I came back today, the following findings were discovered:
1. It was in a state of black screen boot loop.
2. I can't enter recovery mode
2. I can enter download mode, but Windows doesn't recognize the drivers I installed. So the device reverts to its black screen boot loop.
3. Odin can't recognize the device since Windows can't discover the device's drivers in the first place.
I need help on this one very badly. Please be noted also that I can't afford a JIG (or whatever that was) and I can't send this to Samsung repair centers because the warranty on this thing is apparently gone 2 years ago.
Click to expand...
Click to collapse
you havent the right cwm recovery installed for cm11
you need the cwm recovery 6.0.4.7
you probably need different samsung usbdrivers i gues this one Samsung USB Drivers for Mobile Phones 1.5.27.0: Free Download (if not trye a different one,for example the .24 one
see forum ,also windows 8.1 is hard for odin. for help see the forum...[DEV][RECOVERY]Clockwork Mod Recovery[6.0.4.5][19/12/2013]

You should unistall all mobile driver and adb
Unistall from program unistaller, and periphical panel. Then run USB de view to clean left USB driver. Right click unistall.
Then install proper Samsung USB driver and you should be able to flash through fastboot
Good luck
Envoyé de mon HTC One X en utilisant Tapatalk

Problem Solved! But what's the best ROM?
I got the problem solved (After a week, sheesh) and Its running fine now. But the problem is, What's the best-est ROM that I can use? My sister hates CM10.1 with KitKat Skin, Yajnab's KitKat ROM was the root of the issue, and Maclaw's 4.2.2 apparently was "slow", according to her. She also doesn't like Jellybread as it was "hard to use"
Pretty picky sister, right?

Rom select
AmateurPCGuy said:
I got the problem solved (After a week, sheesh) and Its running fine now. But the problem is, What's the best-est ROM that I can use? My sister hates CM10.1 with KitKat Skin, Yajnab's KitKat ROM was the root of the issue, and Maclaw's 4.2.2 apparently was "slow", according to her. She also doesn't like Jellybread as it was "hard to use"
Pretty picky sister, right?
Click to expand...
Click to collapse
You can use this CM7.2 based ROM.. I'm testing it on my GIO and it's really fast.. I have no idea about battery durability, but I can tell you tommorow..
HTML:
http://forum.xda-developers.com/showthread.php?t=2132465

Device Bricked or not?

hi guys I have an LG G Pad updated to kitkat officially, I have root it and I was installing the clockworkmod recovery using the recoveryinstaller.apk,
when I have tapped on flash recovery my device got stuck on black screen!!! I have tryied all buttons combination but nothing and the lg pc suite or mobiletool cannot do anything.......what I have to do?

Try to power off your g pad and turn it on again. If it get you to recovery mode, then you should connect it to your PC and try LG Support Tool to restore to factory kit Kat update.
Sent from my LG-V500 using Tapatalk

DonutCommander said:
hi guys I have an LG G Pad updated to kitkat officially, I have root it and I was installing the clockworkmod recovery using the recoveryinstaller.apk,
when I have tapped on flash recovery my device got stuck on black screen!!! I have tryied all buttons combination but nothing and the lg pc suite or mobiletool cannot do anything.......what I have to do?
Click to expand...
Click to collapse
If nothing else works, just enter Download mode and recover with LG Mobile Suite. To enter download mode:
1) With machine off, and cable plugged into the tablet but not into computer, hold volume up and down button at the same time (NOT power button).
2) Still holding the combination, plug into the computer. It will now enter Download mode. This can sometimes be tricky if the tablet won't stay off. The key is: on/off unplugged and still holding it-> plug into computer.
When you see the Download Mode on the screen (feel free to unplug the USB as it will now hold the mode until told otherwise), load the LG Mobile Suite and install the standard ROM.

Hi i tryied to put the device in download mode but the pc won't recognize it I can hear the sounds of Windows about the peripheric but the tablet continue to remain in black screen and the support tool won't recognize it.... I can try with another pc but for lg the warranty can pass with root?
Inviato dal mio C6903 utilizzando Tapatalk

DonutCommander said:
Hi i tryied to put the device in download mode but the pc won't recognize it I can hear the sounds of Windows about the peripheric but the tablet continue to remain in black screen and the support tool won't recognize it.... I can try with another pc but for lg the warranty can pass with root?
Inviato dal mio C6903 utilizzando Tapatalk
Click to expand...
Click to collapse
Hi,
I'm in the same boat. I bought the device rooted and it was working fine, then after a day it just shut off when I was in recovery. It wasn't even while I was doing anything to it. I had rebooted into recovery from an apparently stable ROM. The battery was at about 40%. Now there are no lights and almost no sign of life at all. Occasionally when trying to connect it I get the cursor change that indicates that a USB device has connected but the LG Mobile app won't recognize it. Is there any chance that I'm just not pressing the buttons correctly? The instructions I've read say to make sure that the device is off, but I don't know how to tell conclusively that it's off. Has anyone had any similar experience, or is there something else I can try?
Thanks

badwiring said:
Hi,
I'm in the same boat. I bought the device rooted and it was working fine, then after a day it just shut off when I was in recovery. It wasn't even while I was doing anything to it. I had rebooted into recovery from an apparently stable ROM. The battery was at about 40%. Now there are no lights and almost no sign of life at all. Occasionally when trying to connect it I get the cursor change that indicates that a USB device has connected but the LG Mobile app won't recognize it. Is there any chance that I'm just not pressing the buttons correctly? The instructions I've read say to make sure that the device is off, but I don't know how to tell conclusively that it's off. Has anyone had any similar experience, or is there something else I can try?
Thanks
Click to expand...
Click to collapse
Just follow the instructions above. If it has no charge, you may plug it in the wall for 15 minutes before starting.

Subtleone said:
Just follow the instructions above. If it has no charge, you may plug it in the wall for 15 minutes before starting.
Click to expand...
Click to collapse
I've done it many times but there's an element of uncertainty because I can't tell whether it's on or off. My Sony would go through some cycles of blinking lights. I'm probably overlooking something obvious. How do you tell whether it's off, or at least make a good guess?
Thanks

I'm so sad but my device still remain in black screen and I don't know if it is on or off but when plugged windows make a sound but the support tool won't recognize it.. I have installed the drivers from everywhere and changed the pc but nothing my last change is to tryied with Windows xp or sending the device to lg assitance
Inviato dal mio C6903 utilizzando Tapatalk

me too
Hi all,
I've got exactly the same problem, maybe even worse ....
Been reading all about unbricking, updating, recovering etc ... Downloaded about all software I could lay hands on...none working. The B2CAppSetup, which is supposed to install the Mobile Tools doesn't even recognise my Internet Connection , go figure... Or is that suposed to be a fixed-line connection instead of WIFI? I've got some 'off-line-fixed-tools' that starts OK, but as soon as I point it to the *.kdz file and apropriate *.dll's, it just stops with an extract-error. The flashtool I found doesn't find any device on any port,etc etc etc ...
My G-Pad is only running in a kind of bootloop (LG-logo 2x, the death-droid, and again from the beginning) The 'recovery-mode' isn't doing anything and the only thing that surely works is 'download-mode'. But then again, Win XP sees several LGE-USB-devices which are NOT recognised by the LG-software.
Any one ?
Dirk

dirlan2001 said:
Hi all,
I've got exactly the same problem, maybe even worse ....
Been reading all about unbricking, updating, recovering etc ... Downloaded about all software I could lay hands on...none working. The B2CAppSetup, which is supposed to install the Mobile Tools doesn't even recognise my Internet Connection , go figure... Or is that suposed to be a fixed-line connection instead of WIFI? I've got some 'off-line-fixed-tools' that starts OK, but as soon as I point it to the *.kdz file and apropriate *.dll's, it just stops with an extract-error. The flashtool I found doesn't find any device on any port,etc etc etc ...
My G-Pad is only running in a kind of bootloop (LG-logo 2x, the death-droid, and again from the beginning) The 'recovery-mode' isn't doing anything and the only thing that surely works is 'download-mode'. But then again, Win XP sees several LGE-USB-devices which are NOT recognised by the LG-software.
Any one ?
Dirk
Click to expand...
Click to collapse
If you are in download mode, then you are halfway there. As to the drivers, try uninstalling them and reinstalling. Then enter the LG Mobile Suite fresh and try from there.
---------- Post added at 02:47 AM ---------- Previous post was at 02:46 AM ----------
badwiring said:
I've done it many times but there's an element of uncertainty because I can't tell whether it's on or off. My Sony would go through some cycles of blinking lights. I'm probably overlooking something obvious. How do you tell whether it's off, or at least make a good guess?
Thanks
Click to expand...
Click to collapse
If you hold the power button for a few seconds, you will see it go off, even if it is showing a black screen. The difference will be visible.

Subtleone said:
If you are in download mode, then you are halfway there. As to the drivers, try uninstalling them and reinstalling. Then enter the LG Mobile Suite fresh and try from there.
Click to expand...
Click to collapse
That's about 3156486 times I've been doin' that, to no avail, if you must know
My guess is ,again, that this software refuses to connect over WIFI and only works on cabled line...
I keep trying , tnx anyway.
Cheers, Dirk

dirlan2001 said:
That's about 3156486 times I've been doin' that, to no avail, if you must know
My guess is ,again, that this software refuses to connect over WIFI and only works on cabled line...
I keep trying , tnx anyway.
Cheers, Dirk
Click to expand...
Click to collapse
NVM. Misread. Anyhow, I found it doubtful that the LG Mobile Suite has issues with WiFi specifically, since the software has no way of knowing how it is receiving data via the internet. It may be an XP issue.

Subtleone said:
NVM. Misread. Anyhow, I found it doubtful that the LG Mobile Suite has issues with WiFi specifically, since the software has no way of knowing how it is receiving data via the internet. It may be an XP issue.
Click to expand...
Click to collapse
This worked for me on 2nd attempt
https://www.youtube.com/watch?v=ASllzBNc6hw
http://forum.xda-developers.com/showthread.php?t=2471370

My guess is ,again, that this software refuses to connect over WIFI and only works on cabled line...
I keep trying , tnx anyway.
Click to expand...
Click to collapse
I had a similar issue with Sony's Emma update tool. On one of my computers (a Fujitsu Lifebook) it consistently failed saying that I had no internet connection. Another computer was fine.
My bricked LG-V500 must have been some hardware issue. I wondered if I had done something because I was flashing various ROMs, but I didn't do anything careless and it died when I inserted an SD card, not while I was performing any updates. I had just bought it on eBay and I really didn't want to make the seller deal with it (even though he had rooted and tinkered with it) when there was a decent chance that I had done it anyway. He sent me his newegg invoice, I returned it to them, and they just sent out the replacement.

LG G Pad black screen
DonutCommander said:
I'm so sad but my device still remain in black screen and I don't know if it is on or off but when plugged windows make a sound but the support tool won't recognize it.. I have installed the drivers from everywhere and changed the pc but nothing my last change is to tryied with Windows xp or sending the device to lg assitance
Inviato dal mio C6903 utilizzando Tapatalk
Click to expand...
Click to collapse
Hi, I have an LG G Pad v500 with the same problem. I was trying to unlock my bootloader. Then I replaced my aboot to this one http://forum.xda-developers.com/show....php?t=2698267, following this guide: http://www.grupoandroid.com/topic/1....t-todo-en-uno/.
I have an LG L70 D325 and it worked to me, so I tried to do the same with my LG G Pad.
Now my LG G Pad doesn't turn on. My screen is black and I can't access "Download Mode" nor "Recovery Mode" and nothing else. It's seems like my device is dead.
Can someone help me?
Is there something that I can do to fix my device?
I appreciate all kind of help!!!

DonutCommander said:
I'm so sad but my device still remain in black screen and I don't know if it is on or off but when plugged windows make a sound but the support tool won't recognize it.. I have installed the drivers from everywhere and changed the pc but nothing my last change is to tryied with Windows xp or sending the device to lg assitance
Inviato dal mio C6903 utilizzando Tapatalk
Click to expand...
Click to collapse
I know this is old 3 year old reply. But i'm fighting with same issue on my T-Mobile LG PAD V521. Did you get this fixed or could tell me how? I don't know when tablet is on or off and can't tell.
I understand it has to be off for download mode but problem is it might take long time for battery to be "off".
Thank you

[Q] cyanogenmod stopped during installation

Hello.
I just try Cyanogenmod installer and everything was ok till during installation, with blue cyanogen guy displayed on my Note II, the PC application says : sorry, can't talk to your phone. And since then i stuck with this blue guy on my phone. And application in PC stuck on Detecting Device screen. Can't even go to recovery mode on phone, holding down volume up\home\power do nothing, this blue guy shows again. Anyone have situation like this and find some solution maybe ? Every help will be appriciated
small update : ODIN don't see the phone.

withoutnickname said:
Hello.
I just try Cyanogenmod installer and everything was ok till during installation, with blue cyanogen guy displayed on my Note II, the PC application says : sorry, can't talk to your phone. And since then i stuck with this blue guy on my phone. And application in PC stuck on Detecting Device screen. Can't even go to recovery mode on phone, holding down volume up\home\power do nothing, this blue guy shows again. Anyone have situation like this and find some solution maybe ? Every help will be appriciated
small update : ODIN don't see the phone.
Click to expand...
Click to collapse
Hold on Vol up + Menu and then Power key for 4~8sec it'd reboot into recovery mode. Otherwise remove phones battery & insert and try boot into recovery/download menu.

I'm not able do anything except boot in download mode, but then i can't do anything, Odin still don't see phone

Do you've right drivers installed for PC & os?, because of missing drivers it doesn't show the phone.
Sent from my GT-N7100 using XDA Premium 4 mobile app

withoutnickname said:
I'm not able do anything except boot in download mode, but then i can't do anything, Odin still don't see phone
Click to expand...
Click to collapse
what m.b.jikre said or make sure you use original samsung usb cable to connect your phone and try another USB port on your computer/laptop

for some mysterious reason, using win 7 installed on my mac.......works . now i run cyanogen, so far without problema, just after every reboot of phone i must agree to terms of play store

same problem
Having the same problem, except I don't have Odin, the blue guy keeps appearing when I try to boot into recovery or download mode. Using Samsung galaxy S2 gt-i9100. I rebooted my PC as suggested by the cyanogenmod installer, but now it doesn't detect device. Pls help

[q] bricked lg g pro at&t

guys please help... i was recently changing from PAC rom Beta 1 (android 4.4.3) to Spinhx? 4.4 ROM because PAC has a long lasting bootip so i was like im gonna go to stock starting to hate aosp... so i downloaded all files which was cwm 6. something (was the latest) then the 2gb rom itself so when it finished i bootedinto cwm and i flashed the cwm zip which ive done before in the past so i hit reboot recovery..... thats where it all began... the forever LG boot logo... so i jumped on xda and searched hard i found 1 but i get stuck because im so unclear on things... i adjust my date n year to june 20th but i can never get the lg flash tool 1.5 or 1.8 to work it still says i need ID and Password... i really need to fix my phone please... i re-read everything but i cannot seem to do anything.. i can get my phone into download mode.. i installed drivers... i cannot see m phone in device manager ? idk what im doing =[ please help... i downloaded all files and everything... i disconnected WiFi and everything.. guys please help me please.... what am i doing wrong???????

Do you have a windows 7 PC? if you do, then you should not have any problem.. Phone will show up under com ports in device manager bit the com ports are hidden by default.. Further, you don't need to reset dates for lg flash tool, just search for megalock.dll file , google it...also google how to enable com ports in windows 7... You should be good to go
Sent from my LG-E980 using Tapatalk

vivebatu said:
Do you have a windows 7 PC? if you do, then you should not have any problem.. Phone will show up under com ports in device manager bit the com ports are hidden by default.. Further, you don't need to reset dates for lg flash tool, just search for megalock.dll file , google it...also google how to enable com ports in windows 7... You should be good to go
Sent from my LG-E980 using Tapatalk
Click to expand...
Click to collapse
it says " Extract the DLL and the TOT files from above and put them in a nice tidy directory" how do i extract DLL??? i just really need my phone fixed =[

vivebatu said:
Do you have a windows 7 PC? if you do, then you should not have any problem.. Phone will show up under com ports in device manager bit the com ports are hidden by default.. Further, you don't need to reset dates for lg flash tool, just search for megalock.dll file , google it...also google how to enable com ports in windows 7... You should be good to go
Sent from my LG-E980 using Tapatalk
Click to expand...
Click to collapse
what do i do with the megalock i have it

2 chainz said:
guys please help... i was recently changing from PAC rom Beta 1 (android 4.4.3) to Spinhx? 4.4 ROM because PAC has a long lasting bootip so i was like im gonna go to stock starting to hate aosp... so i downloaded all files which was cwm 6. something (was the latest) then the 2gb rom itself so when it finished i bootedinto cwm and i flashed the cwm zip which ive done before in the past so i hit reboot recovery..... thats where it all began... the forever LG boot logo... so i jumped on xda and searched hard i found 1 but i get stuck because im so unclear on things... i adjust my date n year to june 20th but i can never get the lg flash tool 1.5 or 1.8 to work it still says i need ID and Password... i really need to fix my phone please... i re-read everything but i cannot seem to do anything.. i can get my phone into download mode.. i installed drivers... i cannot see m phone in device manager ? idk what im doing =[ please help... i downloaded all files and everything... i disconnected WiFi and everything.. guys please help me please.... what am i doing wrong???????
Click to expand...
Click to collapse
You can check the attachment that I uploaded or Just follow the post by hyelton it help me return my brick G Pro to stock for me.
http://forum.xda-developers.com/showpost.php?p=44983841&postcount=1&nocache=1&z=3867799707426630

keno7777 said:
You can check the attachment that I uploaded or Just follow the post by hyelton it help me return my brick G Pro to stock for me.
http://forum.xda-developers.com/showpost.php?p=44983841&postcount=1&nocache=1&z=3867799707426630
Click to expand...
Click to collapse
how do i get my phone to show up in device manager ? thats my only problem i cannot see it =/

this is what i get

2 chainz said:
this is what i get
Click to expand...
Click to collapse
First of all, for that procedure and for the pc to work you need to get your phone on download mode (hold vol down button and connect phone to pc via usb cable). Are you still in bootloop? can you get to recovery?

luisoman2000 said:
First of all, for that procedure and for the pc to work you need to get your phone on download mode (hold vol down button and connect phone to pc via usb cable). Are you still in bootloop? can you get to recovery?
Click to expand...
Click to collapse
i just get stuck at LG screen... however i can get into download mode.. when i hook it up to my computer nothing happens and i still cannot find in device manager.. maybe im being stupid i mean can som1 skype call me n step by step on screenshare? or something please... we can all relate to not having to come out the pockets and get a new phone

Did you install the drivers in the post? You might want to reboot the pc after install. What windows are you using?
Sent from my LG-E980 using Tapatalk

luisoman2000 said:
Did you install the drivers in the post? You might want to reboot the pc after install. What windows are you using?
Sent from my LG-E980 using Tapatalk
Click to expand...
Click to collapse
windows 7 and yes i instal;led drivers ill show u my device manager list

2 chainz said:
windows 7 and yes i instal;led drivers ill show u my device manager list
Click to expand...
Click to collapse
just Google 'enable com ports in windows 7 device manager' and follow the instructions
Sent from my LG-E980 using Tapatalk

Try this.
In the part of the instructions where you disconnect the phone for 5 seconds, try disconnecting the phone, pulling the battery, and re initiate download mode (by holding volume up and volume down while plugging the USB cable into the phone). My green bar started moving immediately when the plug inserted into the phone. I've been trying to get this to work for the past 3 days. I hope it helps.