is this a hardware problem or battery problem, any suggestions? - Xperia Arc Q&A, Help & Troubleshooting

Hello guys
i got a little problem here
since a few days ago, my phone is always reboot on its own
at first i thought its a ROM problem, so i reinstall it yesterday
but it still happening, even right now.
just a few minutes ago i realized whats wrong. sometimes i like to "drop" my phone, not like from 1 meter height, its just when i want to put it on the table, i dropped it maybe from 2-3 cm height. just did this a few minutes ago and my phone reboot on its own.
i tried it a few times and sometimes the phone isnt rebooting, it went off, and i need to turn it on again.
i pick up my phone and i hit the back of it with little power, and yes it restarted again.
my question is, is this a hardware problem, or just a battery problem?
i dont have any spare battery, but if anyone suggesting it i will buy a new one.
i know xperia arc is an old phone but i hope it wont come to a hardware problem
any suggestion/replies will be very appreciated
thanks guys

coldmalice said:
Hello guys
i got a little problem here
since a few days ago, my phone is always reboot on its own
at first i thought its a ROM problem, so i reinstall it yesterday
but it still happening, even right now.
just a few minutes ago i realized whats wrong. sometimes i like to "drop" my phone, not like from 1 meter height, its just when i want to put it on the table, i dropped it maybe from 2-3 cm height. just did this a few minutes ago and my phone reboot on its own.
i tried it a few times and sometimes the phone isnt rebooting, it went off, and i need to turn it on again.
i pick up my phone and i hit the back of it with little power, and yes it restarted again.
my question is, is this a hardware problem, or just a battery problem?
i dont have any spare battery, but if anyone suggesting it i will buy a new one.
i know xperia arc is an old phone but i hope it wont come to a hardware problem
any suggestion/replies will be very appreciated
thanks guys
Click to expand...
Click to collapse
Your phone's battery may be loose.
僕のLT18iから送られてきた

popthosegaskets said:
Your phone's battery may be loose.
僕のLT18iから送られてきた
Click to expand...
Click to collapse
really?
so it isnt something inside the phone?

coldmalice said:
really?
so it isnt something inside the phone?
Click to expand...
Click to collapse
Yeah, it's possible because you keep saying that the phone turns off when you drop it, indicating that the battery may have came loose and caused the phone to turn off. You can solve it by stuffing some paper under the battery so it is much closer to the contacts.

Related

Help My phone went crazy (boot cycle sorta)

So my phone just flat out went nuts, It just restarts itself and can no longer fully start back up.. Sometimes it will get a min into the start up and boom restart, or sometimes i get the first splash screen for about a second or two and then it restarts.
Another weird thing it is doing if i pull the battery out for a few mins as soon as i put the battary back in the phone trys to start (without me hitting the power button).. Im not sure what to do i have tried different rom, kernals..
i was running the new OTA De-odexed with the new stock kernal
now im runninng gingerbread evo deck and the kernal that came with it..
If i pull the battery for a few hour and put it back in ill be able to start up my phone it will run with no problems for 30-60mins and then it starts this all over agian..
Any one have any ideas? or is there a way i can do a real wipe and get back to factory? I just need my damn phone
Someone had posted a similar problem with their daughters phone a few weeks ago, they found that the metal tabs for the battery was not making full connections. The problem was remedied by carefully bending the tab(s) (on the phone, not the battery) out to make a better connection...
I'm not saying this is your problem, but it would only take 10 seconds to check it
Swyped from my Raided Evo
Vinchenzop said:
Someone had posted a similar problem with their daughters phone a few weeks ago, they found that the metal tabs for the battery was not making full connections. The problem was remedied by carefully bending the tab(s) (on the phone, not the battery) out to make a better connection...
I'm not saying this is your problem, but it would only take 10 seconds to check it
Swyped from my Raided Evo
Click to expand...
Click to collapse
great idea i checked and they look fine, but thats kinda the way i was thinking.. it appears as though i have a short or something maybe.. at first i was thinking it was software releated... But now i dont think it is so much... at least i dont believe (i could be wrong) but if i pull my battery out and put it back in the phone shouldnt try and turn itself on unless i hit the power button

[Q] Dead TP2?

GReetings,
So I have searched for a lot of forums to see if there is an answer to this.
So the story goes. I got myself a new phone and put the TP2 in a drawer. After moving, I have a reason to pull it out and get it ready to be used again. However, it wont turn on.
So I figure the battery went dead. I plug it into the charger, the LED lights up, and got to wait a few minutes. After a minute or so, the white HTC screen suddenly comes on the screen, it vibrates one quick, and shuts off again.
I cant power it up, I can get it to boot loader. Really not sure what the problem is here.
Any ideas suggestions would be welcome as I want to put this one back to stock so I can send it to my step-kid for use.
Try charging it for a few hours, while it is closed. If the phone regularly reboots and then switches off, leave it that way.
The idea is to charge the battery enough, so as the phone boots.
had the same prob the other day
what helped here was:
remove the battery and let it out of the phone for a couple of hours (i did it at night). had the battery removed for about 8 hours. put it back in and it worked for me again.
give it a try and let me know!
Ok will try that tonight when I'm heading for bed. Ill leave it to charge while I'm at work because I get tired of hbearing it vibrate every 20 seconds while its charging
kilmarac said:
Ok will try that tonight when I'm heading for bed. Ill leave it to charge while I'm at work because I get tired of hbearing it vibrate every 20 seconds while its charging
Click to expand...
Click to collapse
Did you get it to work? I'm having the same problem. I posted in another thread that had the same problem as you.
Maybe HTC really is pushing an auto kill program.
Sent from my PG86100 using Tapatalk
Unfortunately, it didnt work. I think the phone was probably dropped one too many times and is broken. I cant get it to boot, cant even get into the bootloader. So I have no idea.
Steefje said:
had the same prob the other day
what helped here was:
remove the battery and let it out of the phone for a couple of hours (i did it at night). had the battery removed for about 8 hours. put it back in and it worked for me again.
give it a try and let me know!
Click to expand...
Click to collapse
I also had the same problem I took out the battery and blew on it to get it to cool down and had it sit out of the phone for 10-15mins then put it in the phone and plugged into charger and left it for 30mins then hit the power button.
This reboot cycle happens when my phone dies in android and it works every time for me.
Hope that helps
for future reference, the phone died with a Sim card in it, revived when a Sim card was replaced.
Sent from my cm_tenderloin using Tapatalk
yesterday I had the same problem, boot loader doesn't work. But.... I charged my battery, replaced it, pushed Vol. down + EndCall btn. + Power btn and inserted battery. As a result my boot loader is working now. But after running task 29 and flashing custom firmware my phone doesn't came back alive. I'm looking for solution now. Did anybody have the same problem?
When I'm flashing original firmware the process stops on checking my phone.
Please, give me advice how to solve my problem. Thx.
RHOD*** 32M SS-BC
SPL-0.88.000
MircoP(LED) Wrong Plat(0x0)
MicroP(KEY) Wrong Plat(0x0)
Turbo HW/Turbo SW
TP MFG DATA
501,526 793,854
810,209 211,200
211,855 Calibrated
First off it looks like you are not Hard SPLed so custom ROMs will be a problem for you. Second you have a major error with your keyboard and touch screen. I have a TP2 that took a dip into some water that has the same error - MircoP(LED) Wrong Plat(0x0) and MicroP(KEY) Wrong Plat(0x0). When I first got the phone it would not turn on but would make a noise that sounded like it was crying. I got another TP2 that works fine and swapped the top halfs of the phones because the new one looked like a dog chewed on it. It still worked but in real bad shape. The touch screen that got wet works fine so it is on the TP2 that I use all the time. The wet TP2 will now start up but the keyboard, all of the front buttons but the end key, and touch screen don't work. The touch screen will only register getting touch in one spot. So if you have a software keyboard up only the t will be hit. I Hard SPLed it, ran task 29, and installed a custom rom on it. I have to use My Mobiler to do anything with it. It also will take a battery that has a full charge and drain it to about 50% in about 20 minutes and then claim the battery is dead even on a charger. Something to play with.
With the error you have unless you got it wet you might have a bad flex cable. I would try to fix the error first before trying to change roms.
Thank you for answer.
My phone was HardSPLed and flashed by custom firmware and works fine for half a year. The reason for my situation was broken charger... I think that problem in hardware when I put it on charge, my phone lightly flashed by orange lamp and became can't turn on
You are told that it is looks like it doesn't hacked because I tried to roll it back to original.
Are you sure the phone did not get wet? Everything you describe makes it sound like the phone took a dip. If not, try plugging it into a computer and see if it will charge and turn on.
I resolved my problem krekol, you are right at 100%!!! I took my phone from work-shop and they told me that some water get there, or it was just condensate. As a result oxidation around microphone and some connections.
Now, my phone works fine on WM 6.1 (they flashed it) and somewhy I can't flash Jackos S3 JackFULL 1.7.0. and Rhodium-HardSPL_V2_00R3 too
maybe it is effects of oxidation.... I'm trying flash from my flash-card.
AlexeYM007 said:
I resolved my problem krekol, you are right at 100%!!! I took my phone from work-shop and they told me that some water get there, or it was just condensate. As a result oxidation around microphone and some connections.
Now, my phone works fine on WM 6.1 (they flashed it) and somewhy I can't flash Jackos S3 JackFULL 1.7.0. and Rhodium-HardSPL_V2_00R3 too
maybe it is effects of oxidation.... I'm trying flash from my flash-card.
Click to expand...
Click to collapse
You can only HSPL once. If they (or you) relocked the device, you won't be able to unlock it again unless you can get Olipro/cmonex to take pity on you.
Glad I could help. Here is a small warning. Once a phone gets wet it's days are numbered. You might have a week, a month, or a year but the phone will die. I would plan ahead for the phone to die and keep an real close eye on it.
Sent from my HTC Touch Pro 2 running FRX07.1 using the XDA mobile application powered by Tapatalk
AlexeYM007 said:
I resolved my problem krekol, you are right at 100%!!! I took my phone from work-shop and they told me that some water get there, or it was just condensate. As a result oxidation around microphone and some connections.
Now, my phone works fine on WM 6.1 (they flashed it) and somewhy I can't flash Jackos S3 JackFULL 1.7.0. and Rhodium-HardSPL_V2_00R3 too
maybe it is effects of oxidation.... I'm trying flash from my flash-card.
Click to expand...
Click to collapse
If you need to HardSPL a second time, PM me.

phone or the battery?crashes or dies w/in 10 min only w/ gps

My phone has been acting weird lately. Just want to see what the consensus is. phone battery drains ok until I turn on A gps program will be about 90% battery gps will be on for about 5 minutes the phone shuts off restart and battery reads 40%. Then the phone keeps dying. Any thoughts im assuming its the battery but you all might know something i dont.
P.s. The phone is stock rom tilt 2
Thanks
That sounds like battery to me, but that doesn't mean there isn't also an issue with the phone...
If any of your buddies has an EVO or another TP2 (I can't remember what other batteries would work right now...) that you could try in your phone to rule that out?
If not, batteries aren't that expensive. I wouldn't go for the absolute cheapest on ebay either, find something that's got a brand name...
Thank you, a quick add on as to why it may not be the battery. I could'nt type it all out earlier because I was on my gfs phone.
I was away from a charger so just left it off for about 4 hours. Started it out of habit now its showing 80% after no charging. I also didn't mention Ive done a hard reset on it still get the same issue, everything is fine wi-fi for extended periods talking texting but as soon as I use gps it shuts down in about 3 minutes.
This is also a new issue and I have not recently added anything to my phone.
Edit: Update again tried to make a call and it died.. Ill take the suggestions and get a new batt.
MDavisiw said:
Thank you, a quick add on as to why it may not be the battery. I could'nt type it all out earlier because I was on my gfs phone.
I was away from a charger so just left it off for about 4 hours. Started it out of habit now its showing 80% after no charging. I also didn't mention Ive done a hard reset on it still get the same issue, everything is fine wi-fi for extended periods talking texting but as soon as I use gps it shuts down in about 3 minutes.
This is also a new issue and I have not recently added anything to my phone.
Edit: Update again tried to make a call and it died.. Ill take the suggestions and get a new batt.
Click to expand...
Click to collapse
You could also try a hard reset, flash a different ROM, etc.
Thanks for keeping on the thread, Tried the hard reset, the rom is what came with the phone never done a different one
New Battery is on the way. Something is screwy with it but we shall see.. If its not the battery I suppose Ill need to start looking for a replacement or an upgrade. Thank you for your input on the subject.

[Q] Battery or Phone Problem? is making me crazy

Almost every week i have this problem with the phone acting a bit weird. First the phone start slowing down or kind of frizzing, next i turn the phone off...and on again. Suddenly my battery goes from 50's charge to 7% and the phone message said i need to charge the battery. I would turn off the phone again...take the battery out for few 10 seconds or more, put it back and restart the phone? now the meter says i have about 25% charge...i plug it to the charger and wait until is 100% and then seems to work fine for another week until the same thing happen again! Now im on FD16 but this problem has been occurring since i bought the phone 6 months ago on stock, so i think is not flashing new modems or kernels. a bad battery ? Does anybody have any idea how troubleshoot this a little further or has experimented this phone behavior. Or should go back to stock and send this baby to Sprint to try to get a replacement?
I just got to the point that i cant deal with this anymore since i dont know when it is going to happen and may not have a charger at hand!
Please i need some suggestions !
gerstoscar said:
Almost every week i have this problem with the phone acting a bit weird. First the phone start slowing down or kind of frizzing, next i turn the phone off...and on again. Suddenly my battery goes from 50's charge to 7% and the phone message said i need to charge the battery. I would turn off the phone again...take the battery out for few 10 seconds or more, put it back and restart the phone? now the meter says i have about 25% charge...i plug it to the charger and wait until is 100% and then seems to work fine for another week until the same thing happen again! Now im on FD16 but this problem has been occurring since i bought the phone 6 months ago on stock, so i think is not flashing new modems or kernels. a bad battery ? Does anybody have any idea how troubleshoot this a little further or has experimented this phone behavior. Or should go back to stock and send this baby to Sprint to try to get a replacement?
I just got to the point that i cant deal with this anymore since i dont know when it is going to happen and may not have a charger at hand!
Please i need some suggestions !
Click to expand...
Click to collapse
Anybody that can help ???
I have the same issue, is not the battery i tried a few batts and still reboots, im gonna wait for the official ics update to see if is just a bug or a deffective phone.
The battery percentage always decreases dramatically everytime you reboot. Android just doesnt read correctly after rebooting.
Sent from my SPH-D710 using XDA
MajorTankz said:
The battery percentage always decreases dramatically everytime you reboot. Android just doesnt read correctly after rebooting.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
The only time my battery would drastically drop after a reboot was when I rooted my phone wrong and it would reboot about 10 times a day and when it did I would lose a good 50% of the battery. Now if I reboot I lose 1-2% even if I flash a new rom. On to this guys issue I would say if it has been doing it since you bought it, it is likely a hardware issue with the phone. My old Evo used to do that. I just ended up selling it because I wasnt sure if it was a problem with the phone or just the fact that, that phone was slow as **** anyway!

Phone won't charge, also I think it tries to turn on by itself

Hello!
My phone suddenly stopped charging... and now it is dead... now... like every 3 or 5 minutes, it vibrates by itself, even if unplugged... Anyone heard of this issue?
More info in my last post:
I'm unlocked, rooted, xposed, installed Beanstalk ROM, etc... But I did that months ago (I don't know, 6 months ago?) and it has been working flaglessly, I didnt do ANY change prior to this problem (really, no changes, not even a new appp installed or removed in months)
So I really think it is something in the usb charger.... Maybe I'm wrong and it got bricked somehow... please validate that.
Also, it still vibrating at least once every five minutes. (I woke up all night with it vibrating and now it is on my desk and it still does it)
I just tried an adb wait-for-devices and nothing happens, also tried to reboot it the same way and nothing happens.
Now, I remember that I did something before the phone turned off (battery ran off) I deactivated an Xposed module (latalysm or somethign like that) and didn't reboot it to complete the deactivation. Maybe it has something to do with 0% battery and that?
I really don't think so... But your advice is really welcome.
Thank you in advance.
Did you rooted or unlocked?
Cryorus said:
Hello!
My phone suddenly stopped charging... and now it is dead... now... like every 3 or 5 minutes, it vibrates by itself, even if unplugged... Anyone heard of this issue?
Thank you in advance.
Click to expand...
Click to collapse
You are bricked .
Check unbricking threads...
I'm unlocked, rooted, xposed, installed Beanstalk ROM, etc... But I did that months ago (I don't know, 6 months ago?) and it has been working flaglessly, I didnt do ANY change prior to this problem (really, no changes, not even a new appp installed or removed in months)
So I really think it is something in the usb charger.... Maybe I'm wrong and it got bricked somehow... please validate that.
Also, it still vibrating at least once every five minutes. (I woke up all night with it vibrating and now it is on my desk and it still does it)
Edit: I just tried an adb wait-for-devices and nothing happens, also tried to reboot it the same way and nothing happens.
Now, I remember that I did something before the phone turned off (battery ran off) I deactivated an Xposed module (latalysm or somethign like that) and didn't reboot it to complete the deactivation. Maybe it has something to do with 0% battery and that?
I really don't think so... But your advice is really welcome.
Thank you in advance
Regards!
New data:
When I pluggin the phone to the PC, the PC plays the "hardware detection sound" but then it disconnects too. Maybe it has something to do with the battery or something related?
Thank you in advance, phone is still dead.
Mario.
Well... my phone is now even more dead... I think the problem is the battery, even if I try to charge it doesn't even get warm, I replaced the usb piece of the phone expecting that it was something with that but no... Now I'm waiting to get a replacement battery.
Anyone heard of the same issue? I've found many people having the same issue, but most of them solved the problem unplugging the battery and then plugging it back again.
Please help!
Regards.
Cryorus said:
Well... my phone is now even more dead... I think the problem is the battery, even if I try to charge it doesn't even get warm, I replaced the usb piece of the phone expecting that it was something with that but no... Now I'm waiting to get a replacement battery.
Anyone heard of the same issue? I've found many people having the same issue, but most of them solved the problem unplugging the battery and then plugging it back again.
Please help!
Regards.
Click to expand...
Click to collapse
I have exactly the same problem. It's like the phone is not charging at all. Have you tried taking the battery out and then in?
Small update: I've tried 4 different chargers and god knows how many different cables, tried connecting it to the PC, nothing seems to help.
NiKiToS-04 said:
I have exactly the same problem. It's like the phone is not charging at all. Have you tried taking the battery out and then in?
Small update: I've tried 4 different chargers and god knows how many different cables, tried connecting it to the PC, nothing seems to help.
Click to expand...
Click to collapse
Yes I tried that 2 months ago... But yesterday... I arrived home and tried to charge again, waited about 2 hours, turned it in and pop... I have the phone again (I keep losing phone and data signal, but... come on, it is on now)... So I don't know... I heard many times that pluging in and off the battery and "waiting" seemed to work for a lot of people, but come on... 2 months?
Regards.
I have exactly the same problem. I have replace the battery. The problem still again with the new battery
hugo06 said:
I have exactly the same problem. I have replace the battery. The problem still again with the new battery
Click to expand...
Click to collapse
Wow... so the problem is not the battery... then it is really weird, how can just "waiting" be the solution?
Hugo, how long have you been with your phone turned off?
One month, the time to receive the new battery
hugo06 said:
One month, the time to receive the new battery
Click to expand...
Click to collapse
That is a lot... I waited 2 months... sorry I don't know anything about the matter... but don't lose faith, maybe it will turn on again someday.... Advice, charge it and leave it charging for... a week? then try again.
I've decided to fiddle with a needle inside the USB charging port recently. After that my phone suddenly was recognised by the computer and started charging and working. After I connect it to the real charger, doesn't matter if it's original or not, it stops working and doesn't even charge from the PC. Then I have to fiddle inside the charging port and everything works again... wtf really? what can be dead?
NiKiToS-04 said:
I've decided to fiddle with a needle inside the USB charging port recently. After that my phone suddenly was recognised by the computer and started charging and working. After I connect it to the real charger, doesn't matter if it's original or not, it stops working and doesn't even charge from the PC. Then I have to fiddle inside the charging port and everything works again... wtf really? what can be dead?
Click to expand...
Click to collapse
This seems like a different problem than ours... maybe you should try replacing the usb charging port.
Cryorus said:
This seems like a different problem than ours... maybe you should try replacing the usb charging port.
Click to expand...
Click to collapse
I'm not so sure... It sound's more like I'm either grounding some contacts or I'm somehow short circuiting something. Maybe it could be a broken capacitor or something? That would explain why your phone started working after 2 month.
Well in any case it would be interesting íf somebody with that issue would try touching the contacts in the USB port with metal needle and connect the phone to the PC.
I've ordered a new USB thingy already and going to swap it soon, I'll keep you updated.
I have try to change the battery and the usb port. The battery work one time but won't charge. Can't say if it is the same issue or because is is a cheap battery
Any news NiKiToS?

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