[Q] what is this on my new samsung 2014 tablet? - Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl

I just got this xmas am. Samsung galaxy 10.1 2014 edition. These lines have become more frequent in the past few days. On top of these, the note keeps crashing and freezing. I am not thrilled. Anyone know what is going on?

casisrad said:
I just got this xmas am. Samsung galaxy 10.1 2014 edition. These lines have become more frequent in the past few days. On top of these, the note keeps crashing and freezing. I am not thrilled. Anyone know what is going on?
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It sure looks like a hardware issue, maybe a memory fault. I would take it back to the supplier for an exchange. Sorry.

Them lines are basically the same appearance as the wacom digitizer...very odd.

If you have a look at this wacom digistizer picture near the sides it is identical to the one you have running across in your screen. The Note 10.1 2014 has that exact matrix on the entire screen however its transparent and its only barely visable under BRIGHT lighting and specific angles.
http://jammor.hypermart.net/LAPTOP-PARTS/WACOM-DIGITIZER-SU-1208E-01X-02.jpg
I'm no expert but yours could be hardware or software - I'd just go back and get a replacement.

Do you have a hand strap on your case/cover that touches the screen when closed ?
I've seen reports of the strap leaving a dirty "imprint" on the screen that you can actually wipe away with a cloth.
I see this on my S4... the Smart Cover window always leaves a rectangular dirty mark on my screen that I can wipe away.
Might be something else though...
Hope you get it solved... it must be like having an injured child
Sent from my SGH-I337M using Tapatalk

Related

Defective Bezels in Note 2

Have any of you noticed paint peeling off the chrome bezel unveiling black color, and/or cracked bezels, and/or scratches when they first received their Note 2's as a result of poor quality control / manufacturing defects?
This inquiry is only applicable to International Note 2 N7100's;
I have noticed that, US Carrier (Verizon Wireless, T-Mobile, & AT&T) Units do have signs of these, which is completely absurd.
I want to know if any of the International users have experienced this, yet.
Thanks
No.
Nope.
Sent from my GT-N7100
Ive scratched mine. And it is white under the paint
Sent from my GT-N7100 using xda app-developers app
Mines has been in a case since day 1. So I haven't noticed anything; I'm too lazy right now to take the case off and check... Maybe on my next case rotation...
no not seen any note 2 here, like u mentiond but may b some device has got tht
No. Neither does the chrome bezel seem to scratch easily! I always carry it in my jeans pocket n have samsung flip cover on it most of the time.
The chrome part of my S-Pen was chipped after dropping it. It has a white color part now. I feel bad looking at it lol. Only flaw on my Note 2 yet.
I got mine.
Not from the beginning yeah but I don't even know when it happened.
Pic coming up eta 10 mins.
Sent From Samsung's Galaxy Note II Using Internet
Sent From Samsung's Galaxy Note II Using Internet
I have had mine with a part of it chipping off and white part showing up
Utkarsh. ..I believe yours is because some metal has been rubbing against that area. ..may be keys or pen or jeans button
scribbled from my note 2 (N7100)
No for me too. Use a case though.
Sent from my GT-N7100 using xda premium
From, http://forum.xda-developers.com/showthread.php?t=2111148
Many have spotted small gaps between the bezel and the glass of the display. I have cross-checked with over '12' Note 2 pieces across several stores, and they all have this gap in various areas, (i.e. top of the unit, bottom of the unit, and near the power / volume controls).
Secondly, although I could not find this on my T-Mobile Note 2 (I even used a magnifying glass to confirm), some of you may have noticed that the bezel is NOT 100% molded. If you inspect closely, you will notice a joint at which it appears your bezel is cracked, but is not. You might find this disappointing, but according to Samsung standards, the joint appearance is completely normal. Some joints (meeting of both sides of the bezel) will be very prominent, and some will not (in the case of mine).
Unfortunately, Samsung does not have consistent quality control with their devices, and you will definitely spot manufacturing variations, but don't be alarmed.
You should really consider these variations as consistent according to Samsung's quality control.
---
Visiting the squeaking back cover again, this sometimes also occurs when the end-user forcefully removed the back-cover by chance. Treat your Note 2 with care.
However, some back-covers are indeed cheaply Made by Samsung, and the clippings are not always made consistently; therefore, you will see different results from unit to unit.
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I dont have any of those traits on my phone but I was wondering if it has any relation to where the device was manufactured. Mine says Made in Korea by Samsung. If we can ask people to mention if they have this defect or not and specify the country of origin we could get a better picture here.
Sent from the Rabbit Hole
Users that have the Verizon Note 2 (Made in Korea) have similarly experienced the same blemishes on their Note 2's.
Come to the N7100,
I saw another 'four' Note 2's (2 were white and 2 were grey) all Made in Korea (International Version; N7100), and they had similar appearances in respect to the sub-par chrome paint job as well.
One Grey unit had a severely loose power button.
The White units had bigger gaps between the bezel and display than the grey version.
All four devices had loose volume buttons.
The joints on the bezels on those four units were very visible compared to the U.S. Carrier versions which did not have any.
Those four units were Made in Korea; therefore, country of origin doesn't seem to play a role here compared to previous Galaxy models.
Having a defective note 2 out the box and on my second, can someome confirm top middle of phone silver bezek next to ear peice clicks- is this correct or faulty please
Had this problem with my old Note 1, after a year of abuse. Dropped couple of time, finally some chrome paint peel off.
But not with my new Note 2 lte, not yet.
Sent from my GT-N7105 using xda premium
I noticed recently that the part of the bezel closest to the display is starting to chip off and the white plastic underneath is clearly visible. But that wasn't much of a defect it's the area that rubbed against the floor after I dropped it. Other than that I haven't had issues with any of the hardware buttons. I'm not much concerned anymore since I can easily buy another housing online for as cheap as 10buks and easily replace it with minimal effort.
Sent from the rabbit hole.
Hello there. my note got pelled and crack on bezel
my note got pelled and crack on bezel.

Galaxy Tab S 8.4 Screen/Bezel Seperation

Does anyone have the bezel and screen separating near the home button if you push down on it? I had to exchange for a new one at Best Buy because it got progressively worse. The new replacement has the same issue but it is not as bad as the first one I got. Since 2 units I've gotten both had poor glueing/adhesive in that area (other areas are well secured), I'm wondering if others have the same issue too. Over time I believe this will worsen and we will gets lots of dust in that separated gap. Attached is a picture with the affected area circled. You have to push the bezel downwards towards the charging port to see the gap, but don't do it too periodically or you will worsen the gap.
I have the Bronze LTE version, imported from Hong Kong, pressed down on that area firmly, didn't notice any gap opening.
Not noticed this on my white 8.4.
Sent from my SM-G900F using Tapatalk
Non here either
No problem with the 10.5 (so far).
No such issue on my 8.4 bronze TAB S.
I wonder if the separation could be related to the overheating reports concerning the 8.4?
It's a possibility, I used my tablet for really long duration but it didn't get too hot to consider it overheating. I returned mines though, too many negatives for me. I'd rather wait for a Note Tab S with AMOLED and a better processor than exonys...
None here on the 8.4
don't notice it in my white 8.4
Sent from my Samsung Galaxy Tab S 8.4 using Tapatalk
I have the same, and a very irritating squeaking or clicking sound from the bezel moving when I touch it in a certain way. If it gets worse I'll have to exchange it.
Hello,
I notice this problem on my t705 now, i don't know when it started and if it is getting worse but its now about the size of the home button.
Did your's get fixed or exchanged? If fixed it happen again?
Thanks for your help
TarjeiB said:
I have the same, and a very irritating squeaking or clicking sound from the bezel moving when I touch it in a certain way. If it gets worse I'll have to exchange it.
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I have a similar issue with my 10.5. In the lower left corner when held at landscape. it is very mild and you can "feel" the squeek more than hear it and there is certainly no visible gap but fact remains its an issue.
The corner isn't near charging port or cpu placement so heat has nothing to do with it.
I'm pretty sure it depends on how well it was glued in place and where/how you hold your tablet up and where the strain occurs (i frequently used that corner solely for support in my left hand).
Yup. Got a few gaps here and there, remedied since i painted my original bezel to white. It's plastic
Is there any point on send it to warranty?
Probably will be the same and with more gaps from openning it up.
Found this thread in Google search. My 8.4 tab s suddenly had a seperrated bezel this afternoon. It even snapped a small piece off the white back cover. Luckily the bezel snapped back into place. Going to keep my eye on it. Think Samsung will do a repair if need be?

Tab S 8.4 (T-700) screen problem

Hi, I bought the Tab S 8.4 (T-700) two days ago. Today, I noticed a strange blue mark at the bottom of the screen, as if was a blot of tint or spilled paint inside the screen. It started growing upwards, every time I turned on the screen the blot seemed bigger and darker, I attach some pics here. Is it something common or a known issue?
I've googled and found nothing related to this problem. I asked my brother who has had many tablets over the years and he told me it looks like I dropped it or put great pressure on the screen, that maybe if I take it to the Samsung center they would not receive it under warranty beacuse it looks like that. I'm confused and sad, because I also bought a protective case and always had it with me, not somewhere it could be dropped or damaged.
Right now we're traveling outside the country and will not have access to a Samsung center to get it hecked until next week. It sucks a lot.
What do you think? Is it something serious? Thanks in advance.
By the looks of it.. It looks like part of the screen is dead. It shouldn't even be like that either. I think it might be defective from the looks of it. Was it like that out of the box?
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It wasn't like that two days ago. In fact, I just used for maybe 2 or 3 hours for browsing mindlessly on monday, yesterday I used it to check my email at night and the screen was still intact. Now, today I turned it on and there was the ink-like spil in the screen, but the strange thing to me is that touch and the tablet in general is still working flawlessly, except for that horrible dark blue mark that keeps growing.
It's probate defective if no one else touched the tablet. It doesn't seem like you pit pressure on it. I'm not sure how are you going good to explain this to Samsung.
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I know, I'm afraid they won't take it under warranty. I just hope they can replace the screen on a reasonabale price...
Frank_Gmz said:
I know, I'm afraid they won't take it under warranty. I just hope they can replace the screen on a reasonabale price...
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If they don't cover it,They might replace the whole thing. That's gonna be a a really expensive replacement if they do. Like at least half of the price of the tablet.
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-Helper around Tab S forums√
Active Everyday√
Well, today the ink-like blue spill grew much more and covers the screen totally. The device is still running perfectly except that I can't see anything on the display. Still hoping samsung's technical support takes it under warranty, as of now it doesn't look like I put pressure on the screen or dropped it by accident like in the first pics, and I do now that I didn't drop it or something like that.
where did you buy it? you might be able to get an exchange?
Looks like the LCD broke. The "liquid" part is broken and spreading. The same thing happens when you leave a cheap lcd calculator out in direct sunlight for a long time. I hear there are many ways this can happen such as a sudden impact to the screen, the sun, pressure etc. I would bet though its the liquid in the lcd. Only way to fix it is to replace the whole digitizer.

Anyone have like a light red/pinkish hue tint along the bottom of the screen and edge

I dont know if my eyes are just completely bugging out or if what im seeing is true. I got my replacement note 7 yesterday and everything went well but then i saw a red/pink tint towards the bottom of the screen i started to freak out but decided that i would let it fly til Monday or so hoping that its just glue or something drying up. Its more noticeable when the screen is on a full white screen or if the bottom/edge part of the screen is white but other than that you can't see it at all.
Sent from my SAMSUNG-SM-N930A using Tapatalk
Sounds like a display issue. My Note 4 had half the screen streaked/covered with a similar color. It was really similar to what the blue-light filter looks like when turned about half way up actually. But it was only on about half the display, and in streaks so was more of a bother because it wasn't the entire screen. I honestly only really noticed it when I was reading my kindle app on my phone with the lights turned off, otherwise it really wasn't very noticeable in normal lighting conditions. Upon reading about this on google this can happen to these kinds of displays that Samsung uses. Might be something to send the phone back for a replacement. I'd really have to see a pic to know enough to know for sure though.
Sounds like a defect. Bound to be a few. Try massaging that area of the screen fairly hard and see if there is any change.
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chevanlol360 said:
I dont know if my eyes are just completely bugging out or if what im seeing is true. I got my replacement note 7 yesterday and everything went well but then i saw a red/pink tint towards the bottom of the screen i started to freak out but decided that i would let it fly til Monday or so hoping that its just glue or something drying up. Its more noticeable when the screen is on a full white screen or if the bottom/edge part of the screen is white but other than that you can't see it at all.
Sent from my SAMSUNG-SM-N930A using Tapatalk
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I had that issue on my silver Note 7 and opt to exchange it (after many rounds of persuasion and complaints with at least 3 Samsung technicians). Some see it, some don't. This happened right before the recall.
Thought it was only a random unit of mine, but since you also raised this issue, could be more widespread. FYI, my unit was international version. Also same pinkish hue at the bottom. My replacement unit (before the recall) did not have this issue.
My note 7 recall replacement is not here yet (Samsung announced our replacement only available officially on 29 Sept in my country). I too hope my recalled-replacement will not have the pink hue at the bottom of the screen.

Possibly loose SPen

Been about three times now. The SPen is in the phone but about to come out as if it has been clicked.
While I never touched the SPen at all.
Do note I'm using the case that came with the phone.
I don't think that the pen can be accidentally touched as the case covers that part while.
Would like to know if the same has happened with any of you out there.
Thank you for your time.
Well, no, not with this one, or any of my previous notes
Mine came out on it's own once, but maybe I or my kids didn't put it in properly. I actually lost it, but alarm sounded and I went back to look for it and found it. Since it never happened again, I'm leaning towards operator error. I've seen replacement pens for $30, so I'm not loosing sleep over it.
you need to make sure when you "click" it in you aren't actually "unclicking" the top of the pen. I used to do this on my note 8 ALL the time.
pete4k said:
Mine came out on it's own once, but maybe I or my kids didn't put it in properly. I actually lost it, but alarm sounded and I went back to look for it and found it. Since it never happened again, I'm leaning towards operator error. I've seen replacement pens for $30, so I'm not loosing sleep over it.
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Where did you see the s pens for sale? I would like to get a black or silver one, as I dont like the blue one that came with the aura glow model
I've seen it at B&H, which is large camera/electronic store in NYC for $30 online, but only blue. Samsung should have it for $42, if you have credit for preorder, could be way to use it?
I'm waiting for Amazon to stock it, now they only have N8 and N9. I was thinking to maybe order yellow, but I'm not in a rush, especially that I have 2 extra s-pen from N7 and they work, except for gestures.
winol said:
Where did you see the s pens for sale? I would like to get a black or silver one, as I dont like the blue one that came with the aura glow model
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You can buy them for $30 direct from Samsung.com. The black one is in stock right now. Just be aware, if you have the Aura Glow, then your frame is silver. The button or cap of the black S-Pen is black.l, so it won't match. I plan to buy the white S-Pen when its back in stock, since it has the silver cap.
Thanks bro!
pete4k said:
I've seen it at B&H, which is large camera/electronic store in NYC for $30 online, but only blue. Samsung should have it for $42, if you have credit for preorder, could be way to use it?
I'm waiting for Amazon to stock it, now they only have N8 and N9. I was thinking to maybe order yellow, but I'm not in a rush, especially that I have 2 extra s-pen from N7 and they work, except for gestures.
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Actually I saw one on Amazon the other day. It was for the 10. They had blue, but the other colors were for the 9, e.t.c.. So they are on there, just have to search and go through the listings..
Sent from my Note 10+ using Tapatalk
I've had mine pop out multiple times. So far I've been lucky that it pops out but hasn't completely fallen out. Kind of concerning.
gottahavit said:
you need to make sure when you "click" it in you aren't actually "unclicking" the top of the pen. I used to do this on my note 8 ALL the time.
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I'm guessing and I think this is what happened.
I must have taken out the pen and started playing with it by clicking it and when I put it back in the phone I must have done so with the clicked in position.
So basically when I put the pen in with the clicked in position the press and click sound would come but not for the pen setting in the phone but for the button release and since we intuitively are used to associating the sound with the pen being in place it must have been loose all along.
Guess Samsung should have made a mechanism to avoid this obvious problem, maybe by playing a small beep when the Spen is in place, possibly they can release the same in a future update.
For now gotta keep this in mind or stop playing with the pen.
So today my phone dropped (about 4 feet). The pen flung out of it and cracked in half. I guess its better than the glass cracking but I'm surprised it made it out of the phone.
NEERO said:
Guess Samsung should have made a mechanism to avoid this obvious problem, maybe by playing a small beep when the Spen is in place, possibly they can release the same in a future update.
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I've gotta say I have to disagree with you there. I don't think Samsung should've done more, or should've fdone anything differently. I didn't have the first Note, but I've had each one since the Note 2 was released. Throughout multiple phones and multiple years, I've NEVER had an Spen accidentally eject, so I can say with certainty that it isn't a fault of Samsung.
NEERO said:
For now gotta keep this in mind or stop playing with the pen.
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Well there ya go. That's the cause of your problems, not something Samsung did or didn't do. Just to be clear, I use my Spen quite a bit every day.
Sent from my SM-N975U using Tapatalk
howie411 said:
So today my phone dropped (about 4 feet). The pen flung out of it and cracked in half. I guess its better than the glass cracking but I'm surprised it made it out of the phone.
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my work trouser pockets are fairly shallow I've lost mine a few times now in varying ways either knocking it up out of my pocket or it sliding out while I've been sitting, luckily my case has 100% protected the phone every time other than a hairline crack in the screen protector, but everytime it has made the jump at over 2 foot the pen has fired clean out of the phone and I've had to have a look round for the pen (black pen doesn't stand out too well) luckily it's never damaged the pen, but it does seem to come out fairly easy with any impact as it only seems like a friction fitting and not any mechanical hold.
so to me the more you use the pen it will likely get looser as it does only seem it's there purely on friction with the port it lives in.
The extraction button just pops out to grab the s pen, it does not secure the spen in any way, what maintains the s pen in place, are two dents placed about 2 cm from the tip, which I guess get caught inside by a pressure retainer, like some cabinet doors do, so, an impact will eject the spen depending on how it strikes the impact surface
The action of the SPen on my old Note 8 is like a Rolls Royce. You click it, then the pen pops out 1/4 of an inch. Pull it and it comes out with zero friction. Press it back in all the way to the point of clicking and it never comes out accidentally. A joy to use. My Note 10 Plus has a really stiff SPen though. Press it and it comes out 1/4 of an inch but then I have to pull like heck to get it out. The friction is crazy. Same when I push it back. I can get the SPen 2/3rds of the way back in but then encounter crazy friction until it has pressed all the way back in. Not a nice feeling SPen at all. Better than a super-loose SPen I guess.
Odd, the feeling of my note 10+ is exactly as the one of my note 8, very smooth, the same as with my note 7, the feeling with the 3 and 4 was not as good though
yeah there isn't much friction on mine as said above it's probably only a slight bump as the tip passes into what ever retains the pen, but even that doesn't feel very solid. if you are getting really high friction I would check for dirt or something in the slot.
but yeah I get the point on the pen coming out if hit on the correct angle, it just feels like it could have been a bit stronger, not that I should really make a habit of dropping the phone out of my pocket. only Note I had before this was briefly a 7 before the recall, but it felt more like a positive connection when you pushed the pen in. admittedly never had the phone long enough to find out how strong it actually was.

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