Develop Bugs

Issues with T-Mobile galaxy s3 quality control.

So... I bought my galaxy s3 from tmobile customer service. With a full upgrade I've only paid $ 179 of 16gb.
I've wanted the white one but they were sold out in 16. So I've went ahead and placed a exchange of the 32gb.
The first (white 32gb) had many dust stuck under the sceen... and interfere with the camera as well... so I've called to get me a same but different one that isn't defective this time. (New in box course) now the new one has huge gap on the metal bezel area... I could fit like 5 business card.
So I called again and placed another one...
This time I've told them to put a notation on my account so that the manufacture date is most recent... (both of my defective white phones were made in 7/4/12)
Where as my blue one is perfect...besides the dark pixels.
I really think Samsung's quality control isn't as what they claim to advertise as... I understand that no phones are perfect... but at least do a better job at hiding... lol
So in my opinion I could be getting a bad batch or just unlucky... I will keep you guys updated with my next replacement in white.
Please tell us your experience with similar problems.
Sent from my SGH-T999 using xda app-developers app

You are just being picky.

IRIE4IPIER said:
You are just being picky.
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Click to collapse
No he's not, he's paying for a new product so it shouldn't have any defects or problems. What's the point of a 720p screen if it has dust underneath. My 2 yr old g2 doesn't have any dust whatsoever so why should this.
Sent from my HTC Vision using xda app-developers app

IRIE4IPIER said:
You are just being picky.
Click to expand...
Click to collapse
No ****. How close do you have to have the phone to your face to notice "Dark pixels?"

I wasn't aware that these screen panels could have dust considering the digitizer and screen are fused together. Hmm... :sly:
Sent from my Galaxy Nexus using xda premium

Mine already has cracks in the bezel, only issue so far. Much better than the Galaxy Nexus screen issues or the first batch of One X ones.
Sent from my sexy white Galaxy S3 on T-Mobile

My first one had really weird screen issues (looked like there were fingerprints underneath the screen) but I haven't noticed anything out of the ordinary on my second. 32 GB white.

I got wobbly power button and volume buttons...
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Cerv3r said:
I got wobbly power button and volume buttons...
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Click to expand...
Click to collapse
They're supposed to wobble...
Sent from my sexy white Galaxy S3 on T-Mobile

I bought a white 16gb 2 days before launch and everytime it vibrated it sounded like something loose was in the phone.. I returned it, got another white one. no problems with it.
Sent from my SGH-T999 using Tapatalk 2

So lets see here. Samsung has probably manufactured what 10 million Galaxy S3's? I would expect some to have issues. Mine has none of these flaws.

I got a perfect phone! Trolololololololo lo lo lo lo jk I got a bad screen same issue as the tom skyrocket. Blobs and stuff you know
Sent from my SGH-T999 using xda app-developers app

woostar88 said:
So... I bought my galaxy s3 from tmobile customer service. With a full upgrade I've only paid $ 179 of 16gb.
I've wanted the white one but they were sold out in 16. So I've went ahead and placed a exchange of the 32gb.
The first (white 32gb) had many dust stuck under the sceen... and interfere with the camera as well... so I've called to get me a same but different one that isn't defective this time. (New in box course) now the new one has huge gap on the metal bezel area... I could fit like 5 business card.
So I called again and placed another one...
This time I've told them to put a notation on my account so that the manufacture date is most recent... (both of my defective white phones were made in 7/4/12)
Where as my blue one is perfect...besides the dark pixels.
I really think Samsung's quality control isn't as what they claim to advertise as... I understand that no phones are perfect... but at least do a better job at hiding... lol
So in my opinion I could be getting a bad batch or just unlucky... I will keep you guys updated with my next replacement in white.
Please tell us your experience with similar problems.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
You must be single and/or your colleagues and spouse, love when you're away lol. I'd hate to get you in the phone at work
Sent from my Nexus 7 using Tapatalk 2

theking_13 said:
They're supposed to wobble...
Sent from my sexy white Galaxy S3 on T-Mobile
Click to expand...
Click to collapse
No they aren't. Mine used to firm.. my friend's are still firm though
Sent from my SGH-T999 using xda premium

bipoler said:
You must be single and/or your colleagues and spouse, love when you're away lol. I'd hate to get you in the phone at work
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Looks like someone forgot their meds tonight! 5 posts in about 10 mins? All useless.
Next time please go try to pick your fights in the physical world where it means something!
Sent from my SGH-T999 using xda app-developers app

DocHoliday77 said:
Looks like someone forgot their meds tonight! 5 posts in about 10 mins? All useless.
Next time please go try to pick your fights in the physical world where it means something!
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
dc bay....scary....please don't fool low my post count that is DEEP
Sent from my Nexus 7 using Tapatalk 2

The guy shouldn't ***** about it, just exchange the phone. You make millions of phones bound of them a few are going to have flaws... Mass production.. and if you ever worked in quality control you know not EVERY SINGLE product gets checked just a few random ones...

SebasC said:
The guy shouldn't ***** about it, just exchange the phone. You make millions of phones bound of them a few are going to have flaws... Mass production.. and if you ever worked in quality control you know not EVERY SINGLE product gets checked just a few random ones...
Click to expand...
Click to collapse
Correct. Look at the Asus Transformer Prime forums for manufacturing defects Haha. Just exchange the dud and move on buddy. Them enjoy your perfect one because this phone ROCKS!
Sent from my SGH-T999 using Tapatalk 2

Oddly enough I had to exchange my gs3 because it couldn't get a 4g signal. Really weird. But now I have one that works perfectly.
Sent from my SGH-T999 using Tapatalk 2

Ok it seems like some people are being rude
I said the first one (blue) has dark spots but I dont care for it ... oh but the device itself is perfect. No other flaws.
Sent from my SGH-T999 using xda app-developers app

The sad story of a Broken Screen and no options...

Alright, so the unthinkable happened. Yes, I dropped my beloved Note II. Less than two weeks into owning it, too.
The drop was about 2 feet and landed on my foot, then bounced onto a tile floor (yeah, I know). The fall was light and hardly made a sound, but alas I now have a spiderweb originating on the left side of my screen. It's not too bad but here are some pictures so you know the kind of damage that can befall your phones.
It was VERY difficult to take pictures of, but it's easy to see under a light. I just thought some of you might want to know how easily the screen can be broken.
If anyone has any advice on dealing with this, It would be greatly appreciated.
P.S. I'm in Canada with Bell, and have their smartphone premium care plan. I haven't spoken to anyone yet as this happened this evening, but it looks like it only covers accidental damage resulting in failure, for which i have to pay 150$ for a new phone (that seems to be the only option). So for now I think I'm stuck with a very sadly broken screen. If anyone cares, I'll update later after I talk to them.

I have same plan with Bell. You will be covered. Just have to pay the $150 on your next bill and send in your old one. My daughter dropped a 3 week old bold 9900 into the toilet and it was covered!
Sent from my SGH-I317M using xda premium

http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

same happened to mine today but the damage is much worse.
If anyone has experience with repair options I'd love to hear about it.

I got mine on release day, and the guy in the store took their demonstrator to lunch and dropped it. Cracked the screen on the corner.

I replaced the screen on my Inspire and it wasn't too bad. I watched the video of replacing on the GN2 and it looked quite a bit easier, so I think you would be fine trying to replace yours. Good luck

Too funny. I did the same yesterday. Had it sitting on my wallet face down on the kitchen table and it slid. I caught it with my legs, rolled off my foot and hit the ground. About a 6 inch fall at most. Two big cracks and a chip. Two generations of notes, two broken screens Haha.
Have a square trade warranty and the phone actually functions like normal so there is at least that.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

Forgot to add this excellent site http://www.ifixit.com/Guide/Galaxy+Note+2+-+N7100+Complete+Disassembly+&+Assembly/11811/1 Its where I learned how to do idevices.
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I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.

SpectrumOnFire said:
The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.
Click to expand...
Click to collapse
If you can turn it on and see the OLED is providing images then its fine. The didgitizer is all you need to replace. The ifixit link is the best place to learn from. I replace screens on many phones and as long as you follow the golden rules your going to have a great repair experience.
1. Ask or search before you guess
2. NEVER EVER force anything. If it wont budge seems to require force. Check your sorce and ask first.
3. Double check all your connections
4. Keep a clean work space with plenty of light.
5. Stay geounded. (Usa a mat, strap, or whatever.)
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
So the link in this post should be the piece I would buy? (Thanks 45ACP1911)

Just curious. Do any of you guys have a case on when the Note fell ?

kvssvarma said:
Just curious. Do any of you guys have a case on when the Note fell ?
Click to expand...
Click to collapse
Nope, no case. Got the Samsung tpu case incoming now though for when I send it in for warranty repair.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

drochro said:
I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
10 dollars more... every month
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majorbgss said:
10 dollars more... every month
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
Plus deductible of $200 I believe.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
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Astom22 said:
That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
Does at&t give you a new one if they can't fix?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

sodomanaz said:
Plus deductible of $200 I believe.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.

pyo said:
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.
Click to expand...
Click to collapse
Yeah my wife got the same deal and looking online at the bill I lold and unchecked the extra $3 as I'm smart enough and don't need att's help in regards of setting anything up or any kind of usage.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Broken screen + Big dents in bezel.

It happened yesterday, i knew it would happen at some point...
Anyone know how much it will cost me? The device is still working fine, but i have no idea for how long it will..
It's pretty funny actually, i was thinking about buying a case, a few hours later my phone fell on the ground.
So, any cheap repair options and useful cases for the future?

Visit cnn.cn I've bought from them before and have no complain. You'll find the rear housing for around $10 and if your screen still responds to touch and asking as your amoled is intact then you probably just need to replace the front glass which is also cheap and around the rang of $10 - $20. However, if your amoled or digitizer is unresponsive then the whole screen assembly would cost you around $320. Good luck.
Sent from my GT-N7100 using xda premium

Ill have a look!
Sent from my GT-N7100 using xda app-developers app

klect said:
Ill have a look!
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Check my post herehttp://forum.xda-developers.com/showthread.php?t=2251245
Sent from my GT-N7100 using xda premium

Replacing the Glass on the Note II

My father had the glass on his Note II replaced by a local shop. When he got it back, it looked like this. I'm 99.9% sure that this is shoddy work and needs to be re-done, but I was looking for two things:
1) Confirmation that this is not how replaced glass is supposed to look.
2) Suggestions on exactly what it is the repair shop messed up.
Thanks!

Needs to be redone
Sent from my SGH-I317 using xda app-developers app

WrlsFanatic said:
My father had the glass on his Note II replaced by a local shop. When he got it back, it looked like this. I'm 99.9% sure that this is shoddy work and needs to be re-done, but I was looking for two things:
1) Confirmation that this is not how replaced glass is supposed to look.
2) Suggestions on exactly what it is the repair shop messed up.
Thanks!
Click to expand...
Click to collapse
Start over...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app

I just replaced a glass and it looks brand new but my softkeys and home key arent working any ideas
Sent from my LG-E970 using Tapatalk 2

Looks like they didn't clean the glue off from the old glass. That's awful. Should look brand new.
Sent from my GT-N7105 using xda app-developers app

Sorry op

twanskys204 said:
Sorry op
Click to expand...
Click to collapse
Ditto....
OP... the repair needs to be done again...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app

Tell them Goo gone and then cleansing with alcohol is key.
Sent from my SAMSUNG-SGH-I317 using xda premium

twanskys204 said:
Sorry op
Click to expand...
Click to collapse
No problem at all, thanks. My dad knows a lot of people in the area, and this shop is trying to make a name for itself. Worst-case scenario, they'll eventually replace the whole thing for him. I just wanted to know with certainty that replaced glass doesn't look like this.

Sad pandas

Got this phone in June... 3 foot drop in a commuter case and still.....
Sent from my Full Android on Crespo4G using xda app-developers app

lurtis said:
Got this phone in June... 3 foot drop in a commuter case and still.....
Sent from my Full Android on Crespo4G using xda app-developers app
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Click to collapse
My goodness! I hope it wont happen to me. BTW it has no protection? Like bumper case or something like that?

turvat1377 said:
My goodness! I hope it wont happen to me. BTW it has no protection? Like bumper case or something like that?
Click to expand...
Click to collapse
It was in an otterbox commuter case. I took it off after it broke for the photo. Phone is super fragile. Sucks cuz there's no replacement screens available for this particular phone.
Thank goodness I have my old nexus s 4g that I reactivated today.
I loved my OG it since you can get a nexus 5 on sprint I'll prolly order a white one next paycheck
Sent from my Full Android on Crespo4G using xda app-developers app

Meanwhile I drop mine every other day on the wood floor, sans case. Physics can be a cruel mistress.

I drop mine in a regular rubber case off a truck and it didn't break thank god I love my optimus g more than my lgg2 lol
Sent from my LG-LS970 using xda app-developers app

Damn bro sorry to hear that I too would love to get me Nexus 5 though...
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PartimusPrime said:
Damn bro sorry to hear that I too would love to get me Nexus 5 though...
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Click to expand...
Click to collapse
Yeah man I was pissed when it happened but on the bright side its pushing me to buy a new phone now haha
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lurtis said:
It was in an otterbox commuter case. I took it off after it broke for the photo. Phone is super fragile. Sucks cuz there's no replacement screens available for this particular phone.
Thank goodness I have my old nexus s 4g that I reactivated today.
I loved my OG it since you can get a nexus 5 on sprint I'll prolly order a white one next paycheck
Sent from my Full Android on Crespo4G using xda app-developers app
Click to expand...
Click to collapse
http://pages.ebay.com/link/?nav=item.view&id=111195877790
Sent from my SPH-L900 using xda app-developers app

lurtis said:
It was in an otterbox commuter case. I took it off after it broke for the photo. Phone is super fragile. Sucks cuz there's no replacement screens available for this particular phone.
Thank goodness I have my old nexus s 4g that I reactivated today.
I loved my OG it since you can get a nexus 5 on sprint I'll prolly order a white one next paycheck
Sent from my Full Android on Crespo4G using xda app-developers app
Click to expand...
Click to collapse
http://www.amazon.com/Sprint-Optimus-Digitizer-Assembly-Replacement/dp/B00C4R37MA
theres quite a few screen replacements out there

Greatness83 said:
http://www.amazon.com/Sprint-Optimus-Digitizer-Assembly-Replacement/dp/B00C4R37MA
theres quite a few screen replacements out there
Click to expand...
Click to collapse
That's just the digitizer. That link I gave is the glass LCD and digitizer attached and for the same price.
Sent from my SPH-L900 using xda app-developers app

RayTrue04 said:
That's just the digitizer. That link I gave is the glass LCD and digitizer attached and for the same price.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
he never said how bad it was...if he can still see the screen all he needs is this

Greatness83 said:
he never said how bad it was...if he can still see the screen all he needs is this
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Click to collapse
Anyone actually repaired one of these? Just curious. I'm gonna attempt it. Still doing research.
The screen does turn on. There is no touch input.
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lurtis said:
Anyone actually repaired one of these? Just curious. I'm gonna attempt it. Still doing research.
The screen does turn on. There is no touch input.
Sent from my Full Android on Crespo4G using xda app-developers app
Click to expand...
Click to collapse
I doubt it because lg screens are a bit complicated and ppl are scared to attempt it. However there are how tos on YouTube you can follow. I would go with the link I gave since the two pieces are attached. With the separate piece you might have to loca the glass to the LCD so u don't get an air bubble in the middle or dust in the screen after time. My first time fixing my Note I didn't use no loca since none of the vids instructed to do so. Worst experience ever, thank god I was able to take it apart and redo it.
Sent from my SPH-L900 using xda app-developers app

RayTrue04 said:
I doubt it because lg screens are a bit complicated and ppl are scared to attempt it. However there are how tos on YouTube you can follow. I would go with the link I gave since the two pieces are attached. With the separate piece you might have to loca the glass to the LCD so u don't get an air bubble in the middle or dust in the screen after time. My first time fixing my Note I didn't use no loca since none of the vids instructed to do so. Worst experience ever, thank god I was able to take it apart and redo it.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
I have replaced 3 screens on the OG(mine and 2 of my sisters). It is super easy only hard part is getting the glue behind the screen hot enough to take off. Other than that super easy got a phone repair kit from radio shack for like $12. I can tear down and put back together in like 5 minutes now.

natelw said:
I have replaced 3 screens on the OG(mine and 2 of my sisters). It is super easy only hard part is getting the glue behind the screen hot enough to take off. Other than that super easy got a phone repair kit from radio shack for like $12. I can tear down and put back together in like 5 minutes now.
Click to expand...
Click to collapse
Nice! I never got a chance to own an OG because I ended up with my Note but still followed this forum because I like the device. Maybe you can give OP some pointers
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The phone kit is the best thing has everything you need.http://www.radioshack.com/product/index.jsp?productId=13180768&retainProdsInSession=1&znt_campaign=Category_CMS&znt_source=CAT&znt_medium=RSCOM&znt_content=CT2032236 And use a hair drier or heat gun to get the screen off. DO NOT touch the battery if it gets poked or bent out of shape a little it will go bad very quickly. Obviously unplug it from the board but thats it, and its only 2 connections to get the screen off the main board. Everything is pretty easy once you get inside. I watched a video and that was a huge help.

natelw said:
The phone kit is the best thing has everything you need.http://www.radioshack.com/product/i...ce=CAT&znt_medium=RSCOM&znt_content=CT2032236 And use a hair drier or heat gun to get the screen off. DO NOT touch the battery if it gets poked or bent out of shape a little it will go bad very quickly. Obviously unplug it from the board but thats it, and its only 2 connections to get the screen off the main board. Everything is pretty easy once you get inside. I watched a video and that was a huge help.
Click to expand...
Click to collapse
For 80 bucks would you recommend just the digitizer or the bundled glass and digitizer? I'm assuming the two piece together is the better deal and less work correct? Just trying to make it easier for the op lol
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RayTrue04 said:
For 80 bucks would you recommend just the digitizer or the bundled glass and digitizer? I'm assuming the two piece together is the better deal and less work correct? Just trying to make it easier for the op lol
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Click to collapse
Definitely get with the glass. If you get a fingerprint or dust under the whole thing wont work.

RayTrue04 said:
For 80 bucks would you recommend just the digitizer or the bundled glass and digitizer? I'm assuming the two piece together is the better deal and less work correct? Just trying to make it easier for the op lol
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Get both. All things being equal, your best bet is to replace both. Since screen and digitizer are so close together on this phone a break like you got probably means both are damaged anyway.
Sent from my LG-LS970 using Tapatalk

One more week then I can order the part....
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