I'm totally baffled as to what I could have done wrong. First of all I have 2 evo's, my wifes and mine. We were running cyanogen nightlies and found out about all the radio updates. I downloaded the zip file to flash them all and everything was ok on reboot. Another post had also said to flash back to a sense based rom and update the PRL and Profile so I flashed sense and both phones were saying "error code 1012" Looking deeper there were posts saying to ##786# and clear the information, reboot to recovery and flash, dalvik, cache, and factory reset. I did this and that's when we lost all connection to sprints network. Found out that wiped our phone # from MDN and MSID so I changed those back to our phone # and rebooted, still nothing. Unrooted both phones completely and still no go. However they would download the newest OTA if I was connected to wifi. Downloaded that and installed with no problem and now my phone works. Downloaded the prl profile. My wifes however... (she isn't to happy) It won't connect to the network and anytime she dials out the account is not activated. Sorry for such a long drawn out post but I wanted to make sure I got all the information that is needed. If anybody can help me figure this out I would greatly appreciate it.
I flashed a custom ROM and after deciding I didn't like it I restored a factory stock ROM and every since all hell broke loose.
At first I had no connection of any kind whatsoever no matter what ROM or modem I flashed.
Then I dialed ##72786# and it seemed to have restored all connections.
Went to bed.
Woke up with only 3g working and nothing else. No calls and no sms.
Flashed a bunch of ROMS again including factory stock and no dice.
Spent 3 hours with Sprint Customer Service and they could not figure out why my phone cannot make calls or send sms.
When making calls I would get "error 16" and the "your account could not be validated"
Please help! I am ready to sell this phone because I don't know what else to do.
Try updating profile and prl. Also give odining a new modem Lg2 is the latest one.
When you did a factory reset, did you clear /efs?
Ascertion said:
Try updating profile and prl. Also give odining a new modem Lg2 is the latest one.
When you did a factory reset, did you clear /efs?
Click to expand...
Click to collapse
tried both....didn't work
i flashed LG2 modem via CWM....not sure if it makes a difference
RTN reset, Dial ##786# or *#*#786#*#* put in your MSL or SPC code and do the reset you may have to push the menu button to see the reset option. This will wipe/reset every thing back to factory
Sent from my Nexus S 4G using xda app-developers app
Sprint Galaxy Nexus
4.2.1
Not rooted
I performed a factory reset on my phone yesterday due to it bogging down and being rather slow. I never did a reset after getting the 4.2.1 update so I figured it was a good time. I woke up this morning, putzed around the house, and setup Tasker again. I laid my phone down for ten minutes while I got ready for work. Whenever I tried to wake my phone and nothing happened. I tried a few more times and the screen would not wake up. I pulled the battery, hard reset, reinserted battery and the phone wouldn't turn on. Then, I wiped the contact terminals (on the battery and the phone) and reinserted the battery and the phone booted up. However, since then I have had some major problems.
1. Power button does not always work properly. I have to press it several times to sleep or wake the phone. (Okay, not major, just inconvenient and probably unrelated to the issues below)
2. No data connection whatsoever.
3. In the data usage menu, there is no longer a data toggle switch.
4. Under the Network Mode option, LTE/CDMA produces absolutely no cell signal whatsoever. I have to switch to CDMA only. (WiFi works fine)
5. Toggling airplane mode, as some have suggested, does not cause the phone to connect to mobile data. Another factory reset did not restore mobile data. Rebooting did not restore mobile data.
6. All of these problems are true before and after factory reset. No new problems were created and nothing was exacerbated as a result of performing a factory reset.
I've been from one end of the internet to another looking for solutions to this problem and I have found that many are having a similar issue but toggling airplane mode or rebooting fixes it. Not the case for me. Most also seem to be having this problem after rooting. Again, not the case for me.
Any suggestions? I would prefer to not return the phone. Purchased from Radioshack and the 30-day warranty has expired. This is my second gnex already, as the first one's charging port broke. It took over a week to get this one from another store which graciously shipped it in to my store. There's also the issue of being broke and not really being able to afford another $30 activation fee on top of the deductible for a new phone.
Why not try reflashing the stock image and updating again to 4.2.1?
Beauenheim said:
Why not try reflashing the stock image and updating again to 4.2.1?
Click to expand...
Click to collapse
Wouldn't I have to root first?
nburns1825 said:
Wouldn't I have to root first?
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Click to collapse
Not at all. You'd use Odin . Myself I have very spotty sprint signal in my home. Spoke to a corporate executive and they mailed me an AirRave free . Never have less then full bars 3g all around home. You should a- flash to stock using Odin following posts in sprint sextjon . b - call up and try to get an airavana.
Sent from my Galaxy Nexus using Tapatalk 2
n0ve said:
Not at all. You'd use Odin . Myself I have very spotty sprint signal in my home. Spoke to a corporate executive and they mailed me an AirRave free . Never have less then full bars 3g all around home. You should a- flash to stock using Odin following posts in sprint sextjon . b - call up and try to get an airavana.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Excellent. I will give it a shot at some point today or tomorrow and then let you know how it worked out. Thanks!
So, I restored the phone to stock. Signal is still non-existent on LTE/CDMA mode. Cannot perform Profile or PRL updates. Still no mobile data. I'm guessing hardware failure?
Also, on setup it asks for a SIM card. And at the bottom of the drop-down menu, it says "No SIM card|Sprint" or "No SIM card|No Service" depending on if I am in CDMA or LTE/CDMA.
Also, in the Status menu:
My phone number
Unknown
MIN
Unknown
PRL Version
Unknown
ICCID
Unknown
Seems a little odd to me.
Attempted fully rooting and flashing radios. No luck there either. It's also not wanting to update. Tells me my phone is up-to-date (connected via WiFi). Downloading Cyanogen now to see if it will work in the morning.
And while attempting to flash a new ROM, got the famous "can't copy anything to the device ever, under any circumstances" error.
Update: Got CM10 installed. Still "No SIM" error, no 3G, no data, no LTE. Found some more information on this No SIM error. Apparently a few others have had this same problem and in the end had to get a new phone.
Anyone know anything?
You should a- flash to stock using Odin following posts in sprint sextjon
I've been back to stock twice now. The first thing I did was flash to stock. Then I played around a bit and now I'm back to stock again.
Is there a difference between using Odin and Nexus Root Toolkit to return to stock?
Bump
Wow, one day and my thread is buried!
After battling for about a day, I got updated to JB 4.2.1, I can do profile and PRL updates again, but there is still no 3G/mobile data, and I still have zero bars on LTE/CDMA and have to use just CDMA. I am currently stock but the bootloader is unlocked, no root.
If anyone has heard any solution, please help. Also, if there's a difference between flashing to stock with Odin vs NRT, please say so.
nburns1825 said:
Wow, one day and my thread is buried!
After battling for about a day, I got updated to JB 4.2.1, I can do profile and PRL updates again, but there is still no 3G/mobile data, and I still have zero bars on LTE/CDMA and have to use just CDMA. I am currently stock but the bootloader is unlocked, no root.
If anyone has heard any solution, please help. Also, if there's a difference between flashing to stock with Odin vs NRT, please say so.
Click to expand...
Click to collapse
Try fastboot flashing your LTE and CDMA radios again. As far as I know, fastboot commands do NOT require root. I had a similar issue.
Edit: link to post with directions http://forum.xda-developers.com/showthread.php?p=39446679
Sent from my R2-D2 unit on the far side of the moon
Indeed, fastboot does not require root. I've flashed my radios several times now in various different ways. I even flashed different versions. I attempted again but with no luck. I have normal service when using CDMA but nothing on LTE/CDMA. Still no data, still "No SIM card" error.
Pretty sure I'll have to get it replaced. I've gone from stock JB back to stock ICS, rooted, CM10, back to stock ICS, rooted, back to stock JB unrooted, and flashed three different radios. I'm surprised I haven't managed to brick it yet.
UPDATE: Sprint is sending me a new phone, for free.
I'll give you all the info I can as this has all happened since last night.
Yesterday I was bored, and decided to Root my SGH-I747M [Virgin Mobile, runs off Bell I believe] I used to jailbreak my apple products all this time, my S3 is getting old so I figured heck why not. I was curious about all the Kit Kat hubbub lol.
I Rooted it successfully, then installed the CyanogenMod 4.4 Nightly Custom Rom onto my phone.
That was also successful minus two things that happened, I don't like some of the features & I lost cell service [NOT due to and EFS/IMEI issues]
Decided to downgrade and unroot as the only reason for rooting was to install Kit Kat.
Unfortunately trying to Unroot something went wrong, after pushing start in Odin and my phone froze in Download Mode and Odin failed.
After rebooting my phone I got the typical "Firmware upgrade encountered a problem" so I hooked up to Kies, entered my phone model and s/n and did a full Firmware recovery.
Still had no cell service, could make calls but no SMS.
Found a post that said to take out battery, take out SIM card, boot, then take battery out, replace SIM and reboot.
I believe I have full service back with no issues.
But after the Kies recovery, I have this constant screen on my phone as picutred in the attachment!
I can use my phone, I can touch anything/everything it doesn't block anything thats behind it, but that screen stays. It goes away if I need to go into settings but it comes back shortly. My phone is also still set as "custom" in the info so I'm assuming it's still Rooted???
Update: A friend of mine suggest doing another Kies recovery. So I'm waiting for that now.
And I'm not sure if it's still rooted, Went to settings>More>About Device>Status> And Device Status reads Official.
Alrighty another update incase anyone reads this and can either help or point me to help lol, I am searching forums/google like crazy trying everything.... I figured out that the screenshot is showing me factory mode is on.
Turned it off, after re-rooting and installing SU/Root Explorer.
So factory mode is off, now my only problem is Mobile Network: Disconnected despite Service State: In Service and all the other stats seemingly normal?
It seems I can make calls, but I can not use data or send sms/mms.
Sprint S3: Can't update PRL or Profile to get data access. "Session in progress"
I can't get data access on my Spring Galaxy S3. I've been told I'd need to update the PRL and Profile in system updates, but everytime I try, it says "session in progress." I've tried leaving the phone on wifi only, only on data, switching to CDMA(3G only). Tried factory resetting, doing an MSL reset as well. As soon as I boot the phone on, this "system update..." prompt shows up in my notifications, I can go to "App info" and it's listed under "Samsung DM service version 1.6.49."
If anyone knows of a way for me to force the PRL update through or get past this "session in progress" which has been active for 3 days now, I'd be eternally grateful.
Factory resetting phone via through the device only deletes data / cache
Try PC ODIN back to stock, this method wipes and flashes ROM, Kernel, Bootloader, Modem.
Stock tar here for Sprint KK ( This is a One Click, you don't need a PC Odin )
Stock tar here for boost/vm
Spark91 said:
Factory resetting phone via through the device only deletes data / cache
Try PC ODIN back to stock, this method wipes and flashes ROM, Kernel, Bootloader, Modem.
Stock tar here for Sprint KK ( This is a One Click, you don't need a PC Odin )
Stock tar here for boost/vm
Click to expand...
Click to collapse
Thank you so much! The notification completely disappeared! I can now access 4G LTE with no problems!
Fantastic to hear that. I'm glad I helped.