[Sprint] Cannot make calls or send sms - Sprint Samsung Galaxy S III

I flashed a custom ROM and after deciding I didn't like it I restored a factory stock ROM and every since all hell broke loose.
At first I had no connection of any kind whatsoever no matter what ROM or modem I flashed.
Then I dialed ##72786# and it seemed to have restored all connections.
Went to bed.
Woke up with only 3g working and nothing else. No calls and no sms.
Flashed a bunch of ROMS again including factory stock and no dice.
Spent 3 hours with Sprint Customer Service and they could not figure out why my phone cannot make calls or send sms.
When making calls I would get "error 16" and the "your account could not be validated"
Please help! I am ready to sell this phone because I don't know what else to do.

Try updating profile and prl. Also give odining a new modem Lg2 is the latest one.
When you did a factory reset, did you clear /efs?

Ascertion said:
Try updating profile and prl. Also give odining a new modem Lg2 is the latest one.
When you did a factory reset, did you clear /efs?
Click to expand...
Click to collapse
tried both....didn't work
i flashed LG2 modem via CWM....not sure if it makes a difference

RTN reset, Dial ##786# or *#*#786#*#* put in your MSL or SPC code and do the reset you may have to push the menu button to see the reset option. This will wipe/reset every thing back to factory
Sent from my Nexus S 4G using xda app-developers app

Related

phone is nonworking :\ please help

ive been using cm7 since it came out. works great, no problems. havent flashed anything new or made any changes to my phone is the past few weeks. i wake up this morning and can't send texts or make calls. i thought maybe i needed to update my profile. i wiped my phone and flashed a sense rom and my profile wouldn't update. data wont connect either. so i tried to reset it so it do the hands free activation again, and now its totally ****ed. cant make or recieve calls or anything. it erased my number and stuff from the epst menu.
does anyone know how to fix this without me having to take it back to sprint?
You did a full reset and wipe? Maybe you can unroot it and go back to the stock rom or flash a backup. But if you go to sprint they may not help you because your phone is rooted. Well good luck
chrisctb said:
ive been using cm7 since it came out. works great, no problems. havent flashed anything new or made any changes to my phone is the past few weeks. i wake up this morning and can't send texts or make calls. i thought maybe i needed to update my profile. i wiped my phone and flashed a sense rom and my profile wouldn't update. data wont connect either. so i tried to reset it so it do the hands free activation again, and now its totally ****ed. cant make or recieve calls or anything. it erased my number and stuff from the epst menu.
does anyone know how to fix this without me having to take it back to sprint?
Click to expand...
Click to collapse
what PRI are you on? I know my PRI 1.90 forwhatever reason at one point didn't work, down flashed to PRI 1.77 and life was good.
well the problem is, all my epst settings go erased. all my id's and stuff. i didnt know if anyone here would know what to type back in. if not ill have to un root my phone and take it back to sprint
Im not sure if this is exactly what you're asking about with the values but I thought if they were it could help some...
http://forum.xda-developers.com/showthread.php?t=967094

[Q] Updated radios now cant make calls

I'm totally baffled as to what I could have done wrong. First of all I have 2 evo's, my wifes and mine. We were running cyanogen nightlies and found out about all the radio updates. I downloaded the zip file to flash them all and everything was ok on reboot. Another post had also said to flash back to a sense based rom and update the PRL and Profile so I flashed sense and both phones were saying "error code 1012" Looking deeper there were posts saying to ##786# and clear the information, reboot to recovery and flash, dalvik, cache, and factory reset. I did this and that's when we lost all connection to sprints network. Found out that wiped our phone # from MDN and MSID so I changed those back to our phone # and rebooted, still nothing. Unrooted both phones completely and still no go. However they would download the newest OTA if I was connected to wifi. Downloaded that and installed with no problem and now my phone works. Downloaded the prl profile. My wifes however... (she isn't to happy) It won't connect to the network and anytime she dials out the account is not activated. Sorry for such a long drawn out post but I wanted to make sure I got all the information that is needed. If anybody can help me figure this out I would greatly appreciate it.

No 3G or 4G - 1x only - No Nandroid Backup HELP!

So my friend rooted his Evo with Unrevoked. I verified s-off.
He copied a PC36IMG onto his SD which turns out was some 2.1 rooted stock ROM. After doing that his phone could not make/receive calls/text or connect to 1x/3G/4G. Basically an expensive phone that has no phone functions. Everything else works (WiFi included). He flashed http://link.geekfor.me/rootedromzip onto his phone from http://forum.androidcentral.com/htc...vo-install-clockwork-recovery.html#post165998.
When I looked at it, he still did not have a custom recovery so I flashed Amon RA PC36IMG. Full factory wiped data/cache/dvalik. Flashed Synergy RC1. Phone still could not make/receive calls and was getting Error 16 when trying to call. Called Sprint and they reprovisioned phone and fixed calls and texting. Noticed his phone is stuck on 1x and cannot connect to 3G when my phone next to his works fine. Did not test 4G yet since I have poor 4G coverage in my area. Cannot update his profile - just sits there like something is happening but it never completes.
What are his options here? Is it a bad radio or something that we can fix? Can we flash a stock rooted ROM and regain 3G? Remember, no nandroid was made unfortunately.
I would try flashing the latest radios just to be sure. And tell your friend to always make a nandroid backup to avoid this problem in the future.
Well his first time flashing. I think he mistakenly thought the PC36IMG as a custom recovery but it was actually an entire ROM.
Didn't have a chance to nandroid. I'm instructing him how to update newest radio combo and seeing what happens.
Update: Flashed latest combo radio. Updated profile and PRL. Still stuck on 1x even after reboot. Is he hosed? Does Sprint have to do something on their end to fix his EVDO? 4G isn't working either by the way.
Update 2: Wimax Keys Checker - https://market.android.com/details?id=com.joeykrim.wimaxkeys says that RSA Key is present. Relieved that he didn't lose his RSA key. Just can't figure for the life of me why he can't connect to 3G or 4G. Not sure where to go from here? Maybe trying to flashing latest stock rooted RUU? http://forum.xda-developers.com/showthread.php?t=1110733
Bumping for some attention.
Hey, happened to me a couple of times, it will come back. Maybe wipe everything again, have you tried ##data# and entering msl key, wait... Have you updated his data profile in settings
Sent from my PC36100 using XDA Premium App
Hello.....did that work for ya?
Sent from my PC36100 using XDA Premium App
Ok, was on the road when I had wife reply...lol.. When you rebooted the phone,did you wipe cache,and dalvik. Then try updating profile? It sounds weird,but has worked for me,without even updating profile. I have had no coverage before after flashing a Rom,also,did just that,and it came back. If rsa keys are present,that is good. If you would be kind enough to reply,whether fixed or not,would appreciate it,anyway,gonna move on...
Sent from my PC36100 using XDA Premium App
Cares said:
So my friend rooted his Evo with Unrevoked. I verified s-off.
What are his options here? Is it a bad radio or something that we can fix? Can we flash a stock rooted ROM and regain 3G? Remember, no nandroid was made unfortunately.
Click to expand...
Click to collapse
Did he try updating his profile & prl
Sent from my criffvo
Updating profile and PRL doesn't work. It keeps attempting to update but it is never successful.
I haven't had a chance to get his phone to just try reflashing a new ROM or stock ROM to see what will happen though.
He says using ##data# and entering his MSL code and changing EVDO to automatic doesn't work either.
Cares said:
Updating profile and PRL doesn't work. It keeps attempting to update but it is never successful.
I haven't had a chance to get his phone to just try reflashing a new ROM or stock ROM to see what will happen though.
He says using ##data# and entering his MSL code and changing EVDO to automatic doesn't work either.
Click to expand...
Click to collapse
I would start over again ... wipe completely with Calkulin's "fomat all" zip and flash a rooted stock rom like xhausx. Once the phone boots up, call Sprint and have them walk you through provisioning everything. Once all is well, then move into whatever custom stuff he wants.
wmdunn said:
I would start over again ... wipe completely with Calkulin's "fomat all" zip and flash a rooted stock rom like xhausx. Once the phone boots up, call Sprint and have them walk you through provisioning everything. Once all is well, then move into whatever custom stuff he wants.
Click to expand...
Click to collapse
You took the words from my mouth!
Is he Flashing the RUU's or just running them through the computer? Normally, you sync your phone or through hBoot and then start the program, try flashing stock Froyo and then factory reset once flashed, it helps clear out traces of old roms etc. If you need anymore help feel free to ask, I would be more than happy!
I don't think it worked.
Calkulin's Format, flashed Odexed http://forum.xda-developers.com/showthread.php?t=1133379.
It showed 3G but I think it was misleading. Wiped and flashed to evodeck and it went back to showing 1x. My phone has 3G showing on evodeck next to his so he definitely has 3G coverage.
I guess it's just time to call Sprint for a re-provision? Does it have to be on a Sense ROM for them to reprovision?
Cares said:
I don't think it worked.
Calkulin's Format, flashed Odexed http://forum.xda-developers.com/showthread.php?t=1133379.
It showed 3G but I think it was misleading. Wiped and flashed to evodeck and it went back to showing 1x. My phone has 3G showing on evodeck next to his so he definitely has 3G coverage.
I guess it's just time to call Sprint for a re-provision? Does it have to be on a Sense ROM for them to reprovision?
Click to expand...
Click to collapse
you dont need Sprint to provision, just get your MSL code and do it your self plus I would do a search for people who may of had similar issues and see what they did. Now if that does not work then why dont you check what your network settings are.. See if its set to CDMA(Auto) I remember my Touch Pro I could of set it to 1x maybe something is getting stuck. I think its in ##3282 you check it and I also remember an app on the market called network that did it for you as well.
If that does not work then flash 3.70 radios and then a 3.70RUU and start from scratch.
He already tried ##data#. He can change his EVDO to automatic but it doesn't stay that way.
Alright I don't know how I fixed it but it's fixed.
Just cannot get 4G now. Wimax keys are present. It keeps scanning and cannot get connect. Previously could get 4G at these locations.
I am running EVO as donor/target phone, my is only 1x speed, no matter which rom I try
Synergery, Mik, Stock-Rooted, differ kernal, different PRL, check the data profile Automatic, Try restore but can not cat automatically update, still need to go qpst to update my profile. I have been working on this for two weeks. I went back to my orig phone, it show ev most of time, the speed is must faster than my evo. Searc all over from goole, still no luck, Anyone any idea to try
sitlet said:
I would try flashing the latest radios just to be sure. And tell your friend to always make a nandroid backup to avoid this problem in the future.
Click to expand...
Click to collapse
+1
i know this post is somewhat old. but Making a back up wont take hardly and extra time! always always make one unless you have 100% reliable roms already backed up.

[Q] Flashed FE16 Modem on ICS, phone now not activated?

So my phone was @ EL29. I decided that when I was updating from CM9-alpha3 to CM9-alpha4 that I'd also go ahead and update my modem. I updated CM9, and it rebooted fine and was still working.
Went back and Odin'd the FE16 modem, and it rebooted. Once it booted up, I got a 'Activate your phone' page stating "A special call needs to be made to activate your phone service. After pressing 'Activate'... " but this doesn't work (The number or code you dialed is incorrect.)
From what I can tell, this is because ICS doesn't support the ## dialer codes? I did some searching, but couldn't come up with much. I found this post in the modem thread, which links to a "multiboot" ROM for the Epic 4G (not the Touch) that boots a stock ROM off the SD Card and doesn't affect the current running ROM, which lets you do things like Update PRL / Update Profile / etc.
Is there anything like that for the E4GT? Or am I going to have to wipe, go back to GB, re-activate/update profile/update prl on stock, wipe again and go back to CM9?
Another option is to program your phone through QPST, but you might find that to be just as troublesome as flashing back to stock.
A quick search pointed me to this thread for QPST. Doesn't seem too terribly difficult (except that I'm on a Linux box, might have to do some fun VirtualBox emulation to get it working on a Windows VM).
Technically I lied when I said I flashed the stuff using Odin... actually used heimdall, but it does the same thing.
What's funny is my data is working 3G/4G with no problem. If I try to place a call, it immediately hangs up. Trying ##72786# gives a recording that "Your phone is not yet activated. To activate, press end and call customer service"
Service is through ting (who uses Sprint's network)
jlmccorm said:
What's funny is my data is working 3G/4G with no problem. If I try to place a call, it immediately hangs up. Trying ##72786# gives a recording that "Your phone is not yet activated. To activate, press end and call customer service"
Service is through ting (who uses Sprint's network)
Click to expand...
Click to collapse
It sounds like you need to reprogram your MDN and MSID? Are the correct values shown under About, Status? Check the PRL field too.
Sent from my SPH-D710 using Tapatalk 2
Hmmm, yep - looks like my MDN and MSID got fubarred?
About->Status:
Network: Sprint
Service State: In Service
Roaming: Not Roaming
Mobile Network state: Disconnected
My phone number: 000-000-2603
MSID: 0000002603
PRL Version: 60683
i actually had something like this happen about a week or two ago. I used heimdall on my mac to flash a new modem while on an AOSP rom, and was told I had to activate the phone. I couldn't figure out anything to do except restore a TW backup and activate then restore back to my current AOSP setup. I never experienced having a modem flash de-activate the phone, but this was the only time i ever used heimdall, usually use Odin on windows.
Odin back to a stock ROM using a one click, Odin a stock modem of your choice and check clear phone efs, and boot up and allow it to reactivate.
Sent from my SPH-D710 using Tapatalk 2
First I tried extracting the packages from the OdinOneClick to use heimdall to flash it back to stock. Ended up in a bootloop on the Spring 4G screen. Brought up a Win7 box and used the oneclick on Windows to get back to stock. Reactivated, reflashed the FE16 modem. Now back to CM9 I go.. oh well, all fixed
Thanks ya'll
revamper said:
Odin back to a stock ROM using a one click, Odin a stock modem of your choice and check clear phone efs, and boot up and allow it to reactivate.
Click to expand...
Click to collapse
Good going JLM!
Btw Revamper, I think any of the one-click flashes both the stock modem and kernel along with the rom so you don't necessarily have to flash a modem right away.
Edit: Also, what's the 'clear phone efs'?
tdunham said:
Good going JLM!
Btw Revamper, I think any of the one-click flashes both the stock modem and kernel along with the rom so you don't necessarily have to flash a modem right away.
Edit: Also, what's the 'clear phone efs'?
Click to expand...
Click to collapse
It does but you can't clear phone EFS. that clears all sprint data and forces your phone to activate again.
Sent from my SPH-D710 using Tapatalk 2
jlmccorm said:
So my phone was @ EL29. I decided that when I was updating from CM9-alpha3 to CM9-alpha4 that I'd also go ahead and update my modem. I updated CM9, and it rebooted fine and was still working.
Went back and Odin'd the FE16 modem, and it rebooted. Once it booted up, I got a 'Activate your phone' page stating "A special call needs to be made to activate your phone service. After pressing 'Activate'... " but this doesn't work (The number or code you dialed is incorrect.)
From what I can tell, this is because ICS doesn't support the ## dialer codes? I did some searching, but couldn't come up with much. I found this post in the modem thread, which links to a "multiboot" ROM for the Epic 4G (not the Touch) that boots a stock ROM off the SD Card and doesn't affect the current running ROM, which lets you do things like Update PRL / Update Profile / etc.
Is there anything like that for the E4GT? Or am I going to have to wipe, go back to GB, re-activate/update profile/update prl on stock, wipe again and go back to CM9?
Click to expand...
Click to collapse
Did you do a full restore or a data preserve?
Edit; if you did a data preserve, your phone will act funny when coming from a ROM. You should do a FE16 full restore if you haven't already, it will reset all your phone settings to factory, but it's the best option when coming from a ROM.
---------- Post added at 03:01 AM ---------- Previous post was at 02:52 AM ----------
If you're worried about modem speed, FE16 to me is the best modem since FC18.

[help] prl 0?

I just flashed The Goodness, plus a new kernel, and the LJ7 firmware. After rebooting the phone did a hands free activation. It completed and rebooted, but it tired doing the hands free activation again. I cancelled it, but my connection was erratic after that. I restored my backup to the ROM I had been running, but it stayed the same. I checked the PRL version and it is 0? I've tried updating the PRL, and it says it has been successful, but the PRL remains 0. Any ideas on how to fix this? Should I try manually updating the PRL?
Tried manually flashing PRL 25009 twice, the second time with data off and in airplane mode. Still reverts back to version 0. Any help is really appreciated.
psousa781 said:
Tried manually flashing PRL 25009 twice, the second time with data off and in airplane mode. Still reverts back to version 0. Any help is really appreciated.
Click to expand...
Click to collapse
Any luck I'm having same issue.
Shot in the dark try ##72786# in the dialer
Thanks man that worked. Any cut and using the phones update prl was a no go.
Sent from my SPH-L710 using Tapatalk 2

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