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Background:
I rooted my phone back in August using the method described in this video (http://androidandme.com/2010/07/phones/intro-to-rooting-your-sprint-htc-evo-4g-video/) I've flashed numerous ROMs to my phone without much issue. However I recently flashed the latest Fresh ROM and have no data connection. I know its not the ROM itself because I nandroid restored back to 3 different ROMs and still cannot connect.
I upgraded and downgraded my PRI and Radio to various versions but still no luck. So next I called Sprint and asked them to reactivate my phone thinking that it would reset the connection and fix my issue. They asked me to type in ##(somenumbers)## which rebooted my phone and brought me to the hands-free activation screen. Not only did this not work, but I fully lost all connectivity. Previously I had a 3G logo that wasn't lit up, but my phone was able to download "some" data at very slow speeds. Now no 3G logo and no connection.. (idk why I called sprint?!?)
I figure loosing root and installing the latest OTA should fix my problem. So I initially tried the method described in the forums (http://forum.xda-developers.com/showthread.php?t=743192), and got stuck at a black screen with an HTC logo. My HBOOT number changed to 0.93.0000 but im still rooted.
Next I downloaded the latest ota through my phone via wifi, but the install process fails about half way through. So now I'm thinking that if I downloaded the latest unrooted ota to my PC and flashed to the ROM I could lose root that way.
Solution?:
What are your thoughts? Do you think going back to stock unrooted android will fix my issue?
I truly appreciate ANY help you can give me. I'm completely "lost" without a working phone!
THANKS!!!
cjsph88 said:
Background:
I rooted my phone back in August using the method described in this video (http://androidandme.com/2010/07/phones/intro-to-rooting-your-sprint-htc-evo-4g-video/) I've flashed numerous ROMs to my phone without much issue. However I recently flashed the latest Fresh ROM and have no data connection. I know its not the ROM itself because I nandroid restored back to 3 different ROMs and still cannot connect.
I upgraded and downgraded my PRI and Radio to various versions but still no luck. So next I called Sprint and asked them to reactivate my phone thinking that it would reset the connection and fix my issue. They asked me to type in ##(somenumbers)## which rebooted my phone and brought me to the hands-free activation screen. Not only did this not work, but I fully lost all connectivity. Previously I had a 3G logo that wasn't lit up, but my phone was able to download "some" data at very slow speeds. Now no 3G logo and no connection.. (idk why I called sprint?!?)
I figure loosing root and installing the latest OTA should fix my problem. So I initially tried the method described in the forums (http://forum.xda-developers.com/showthread.php?t=743192), and got stuck at a black screen with an HTC logo. My HBOOT number changed to 0.93.0000 but im still rooted.
Next I downloaded the latest ota through my phone via wifi, but the install process fails about half way through. So now I'm thinking that if I downloaded the latest unrooted ota to my PC and flashed to the ROM I could lose root that way.
Solution?:
What are your thoughts? Do you think going back to stock unrooted android will fix my issue?
I truly appreciate ANY help you can give me. I'm completely "lost" without a working phone!
THANKS!!!
Click to expand...
Click to collapse
Do this first, update your PRL and Profile, always do this when you update the radio.
Then if that does not work, proceed with the steps below.
Do the nandroid restore, I would hope you are using ARMON RA b/c it backs up your WIMAX(wimax.img). Get you phone working again then focus on the the
radio(s).
Hi. Well I had rooted my phone and was running CM6.1.1 with snapdragon kernel. When the evo shift came out, I bought it and changed over to the shift. 3days in to using shift, the micro usb port failed and would not charge. It wouldn't even recognize when connected to my computer. So had to go and return it.
But when I changed over to evo, it started having problems with data connection. I could make calls but it would not be able to connect via 3g. It could connect through wifi but that was it.
So I unrooted my phone using .ruu and haven't tried it yet. Could you guys help me out and advise me in what option I have. Thanks again.
I had a similar problem when I had my hero....I lost 3g and ended up finding the solution was to wipe all, flash a sense rom and then go back to cyanogen....
Thanks. I'll try that and see what happens. I'll switch to evo tomorrow and see how it goes..
i had a similar problem with 3g data being very faulty after i updated all of my radios to the latest versions. what i did to fix the problem was full data/cache/dalvik wipe and then flash the radio: EVO_Radio_2.15.00.11.19, flash the wimax:EVO_WiMAX_27167_R01, and flash the PRI: EVO_PRI_1.77_003. Prior to that, i had the latest PRI and it would constantly screw with my data connection, so whatever you do, do not update to the latest PRI. Its actually been said that something weird is up with it and that this problem is common.
the radios can be found right here:
http://forum.xda-developers.com/showthread.php?t=715485
good luck man, hope this helped!
I have the same issue. I went from CM7 to a sense ROM and I still dont have date even after the new radio updates. Is there anything else I can do?
Have you already tried reverting back to your old radio that worked?
sure did. Nothing.
I actually did a full unroot using ruu. Then started my phone again back in stock mode. It worked after full unroot. Now I re-rooted my phone and back to using CM6.1.1 with snap dragon kernel.
Same Issue Please Help
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
roger69504 said:
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
Click to expand...
Click to collapse
going to a sense rom, dialing ##data# and then entering your msl, then going to edit mode, top section, hit menu, and do a reset?
this usually fixes alot of data issues from what i am aware. It won't harm your phone anyway.
Yeah I have tried the ##data# restore multiple times and still nothing. It will reboot and begin the hands free activation but it never successfully completes it. Afterwards when I try to update profile it just sits in a loop saying "the network is preparing you services..." for 20 mins and then times out with nothing happening. I even tried the ##data# restore method again after reading this, for good measure, and still nothing.
Is it possible to connect via 4G and update my profile even tho I cant via 3G? I'm about an hour away from any 4G service I think Cincinnati may be the closest.
this is extremely frustrating and the worst part is that I dont know how it happened as I followed every instruction to the tee and Ive flashed mutiple multiple ROMS over the last 6 months and have had no problem until I tried going from CM7 to myn's warm2.2 rls5. After flashing the ROM and wiping EVERYTHING except the SD card I flashed the new Radio's (Cualkin's Combo pack with the newest Radios) and that's when I noticed the data connection was gone. I'm not sure as which step of the process caused the issue as I didn't notice it until I began to go thru the initial setup on the phone and was unable to connect to my gmail account.
I have backed up a few versions of rom's. Would they have the Data info I need and maybe a could just copy and paste a file or does this info need to be downloaded from sprint in order to setup the phone?
Please any advice??? I'd like to try all my options before I reroot and exchange it, If unrooting and returning is my only option can someone please point me to a good guide for the process? I used Unrevoked 3.21 for the root.
So my friend rooted his Evo with Unrevoked. I verified s-off.
He copied a PC36IMG onto his SD which turns out was some 2.1 rooted stock ROM. After doing that his phone could not make/receive calls/text or connect to 1x/3G/4G. Basically an expensive phone that has no phone functions. Everything else works (WiFi included). He flashed http://link.geekfor.me/rootedromzip onto his phone from http://forum.androidcentral.com/htc...vo-install-clockwork-recovery.html#post165998.
When I looked at it, he still did not have a custom recovery so I flashed Amon RA PC36IMG. Full factory wiped data/cache/dvalik. Flashed Synergy RC1. Phone still could not make/receive calls and was getting Error 16 when trying to call. Called Sprint and they reprovisioned phone and fixed calls and texting. Noticed his phone is stuck on 1x and cannot connect to 3G when my phone next to his works fine. Did not test 4G yet since I have poor 4G coverage in my area. Cannot update his profile - just sits there like something is happening but it never completes.
What are his options here? Is it a bad radio or something that we can fix? Can we flash a stock rooted ROM and regain 3G? Remember, no nandroid was made unfortunately.
I would try flashing the latest radios just to be sure. And tell your friend to always make a nandroid backup to avoid this problem in the future.
Well his first time flashing. I think he mistakenly thought the PC36IMG as a custom recovery but it was actually an entire ROM.
Didn't have a chance to nandroid. I'm instructing him how to update newest radio combo and seeing what happens.
Update: Flashed latest combo radio. Updated profile and PRL. Still stuck on 1x even after reboot. Is he hosed? Does Sprint have to do something on their end to fix his EVDO? 4G isn't working either by the way.
Update 2: Wimax Keys Checker - https://market.android.com/details?id=com.joeykrim.wimaxkeys says that RSA Key is present. Relieved that he didn't lose his RSA key. Just can't figure for the life of me why he can't connect to 3G or 4G. Not sure where to go from here? Maybe trying to flashing latest stock rooted RUU? http://forum.xda-developers.com/showthread.php?t=1110733
Bumping for some attention.
Hey, happened to me a couple of times, it will come back. Maybe wipe everything again, have you tried ##data# and entering msl key, wait... Have you updated his data profile in settings
Sent from my PC36100 using XDA Premium App
Hello.....did that work for ya?
Sent from my PC36100 using XDA Premium App
Ok, was on the road when I had wife reply...lol.. When you rebooted the phone,did you wipe cache,and dalvik. Then try updating profile? It sounds weird,but has worked for me,without even updating profile. I have had no coverage before after flashing a Rom,also,did just that,and it came back. If rsa keys are present,that is good. If you would be kind enough to reply,whether fixed or not,would appreciate it,anyway,gonna move on...
Sent from my PC36100 using XDA Premium App
Cares said:
So my friend rooted his Evo with Unrevoked. I verified s-off.
What are his options here? Is it a bad radio or something that we can fix? Can we flash a stock rooted ROM and regain 3G? Remember, no nandroid was made unfortunately.
Click to expand...
Click to collapse
Did he try updating his profile & prl
Sent from my criffvo
Updating profile and PRL doesn't work. It keeps attempting to update but it is never successful.
I haven't had a chance to get his phone to just try reflashing a new ROM or stock ROM to see what will happen though.
He says using ##data# and entering his MSL code and changing EVDO to automatic doesn't work either.
Cares said:
Updating profile and PRL doesn't work. It keeps attempting to update but it is never successful.
I haven't had a chance to get his phone to just try reflashing a new ROM or stock ROM to see what will happen though.
He says using ##data# and entering his MSL code and changing EVDO to automatic doesn't work either.
Click to expand...
Click to collapse
I would start over again ... wipe completely with Calkulin's "fomat all" zip and flash a rooted stock rom like xhausx. Once the phone boots up, call Sprint and have them walk you through provisioning everything. Once all is well, then move into whatever custom stuff he wants.
wmdunn said:
I would start over again ... wipe completely with Calkulin's "fomat all" zip and flash a rooted stock rom like xhausx. Once the phone boots up, call Sprint and have them walk you through provisioning everything. Once all is well, then move into whatever custom stuff he wants.
Click to expand...
Click to collapse
You took the words from my mouth!
Is he Flashing the RUU's or just running them through the computer? Normally, you sync your phone or through hBoot and then start the program, try flashing stock Froyo and then factory reset once flashed, it helps clear out traces of old roms etc. If you need anymore help feel free to ask, I would be more than happy!
I don't think it worked.
Calkulin's Format, flashed Odexed http://forum.xda-developers.com/showthread.php?t=1133379.
It showed 3G but I think it was misleading. Wiped and flashed to evodeck and it went back to showing 1x. My phone has 3G showing on evodeck next to his so he definitely has 3G coverage.
I guess it's just time to call Sprint for a re-provision? Does it have to be on a Sense ROM for them to reprovision?
Cares said:
I don't think it worked.
Calkulin's Format, flashed Odexed http://forum.xda-developers.com/showthread.php?t=1133379.
It showed 3G but I think it was misleading. Wiped and flashed to evodeck and it went back to showing 1x. My phone has 3G showing on evodeck next to his so he definitely has 3G coverage.
I guess it's just time to call Sprint for a re-provision? Does it have to be on a Sense ROM for them to reprovision?
Click to expand...
Click to collapse
you dont need Sprint to provision, just get your MSL code and do it your self plus I would do a search for people who may of had similar issues and see what they did. Now if that does not work then why dont you check what your network settings are.. See if its set to CDMA(Auto) I remember my Touch Pro I could of set it to 1x maybe something is getting stuck. I think its in ##3282 you check it and I also remember an app on the market called network that did it for you as well.
If that does not work then flash 3.70 radios and then a 3.70RUU and start from scratch.
He already tried ##data#. He can change his EVDO to automatic but it doesn't stay that way.
Alright I don't know how I fixed it but it's fixed.
Just cannot get 4G now. Wimax keys are present. It keeps scanning and cannot get connect. Previously could get 4G at these locations.
I am running EVO as donor/target phone, my is only 1x speed, no matter which rom I try
Synergery, Mik, Stock-Rooted, differ kernal, different PRL, check the data profile Automatic, Try restore but can not cat automatically update, still need to go qpst to update my profile. I have been working on this for two weeks. I went back to my orig phone, it show ev most of time, the speed is must faster than my evo. Searc all over from goole, still no luck, Anyone any idea to try
sitlet said:
I would try flashing the latest radios just to be sure. And tell your friend to always make a nandroid backup to avoid this problem in the future.
Click to expand...
Click to collapse
+1
i know this post is somewhat old. but Making a back up wont take hardly and extra time! always always make one unless you have 100% reliable roms already backed up.
Hi, I decided to flash over to a sense rom and update my Data Profile and PRL.
The Data Profile and PRL gave me a 1012 error(Think that's right) and would not update them.
After I got the error on both of them, My internet stopped working.
Last time this happened sprint had me ##data# and reset my profile.
I do not remember what they had me do.
Can anyone help me fix or reset my Data Profile so that I can get data back?
Thanks
Did you do a nandroid back up of you stock rom? try flashing that back after clearing everything except sd card in recovery. If you did not do a back up of stock rom down load to your computer one from the forum like brads stock rom or fipmodz rom the then transfer to your sd card and flash see if that wors you can do your updates in those.
xNotta said:
Hi, I decided to flash over to a sense rom and update my Data Profile and PRL.
The Data Profile and PRL gave me a 1012 error(Think that's right) and would not update them.
After I got the error on both of them, My internet stopped working.
Last time this happened sprint had me ##data# and reset my profile.
I do not remember what they had me do.
Can anyone help me fix or reset my Data Profile so that I can get data back?
Thanks
Click to expand...
Click to collapse
You can read this post and see if it helps.
http://forum.xda-developers.com/showpost.php?p=7027238&postcount=1
Should get you back up and running.
Thanks for the replies.
I fixed it by downloading another rom (From shipped-roms.) and flashed it.
Went into update PRL and Profile and they both updated without any issues.
I now have internet back on CM
Apparently the sense rom I flashed the first time has something wrong with it.
Even though their post said all they did was add su/root.
I tried the bad rom again and I am still getting the "-1012 error" and it still breaks internet.
If anyone else has this problem, download the stock rom from a more trusted source, not a random users forum post on here. Then try to update.
Thanks again.
xNotta said:
Thanks for the replies.
I fixed it by downloading another rom (From shipped-roms.) and flashed it.
Went into update PRL and Profile and they both updated without any issues.
I now have internet back on CM
Apparently the sense rom I flashed the first time has something wrong with it.
Even though their post said all they did was add su/root.
I tried the bad rom again and I am still getting the "-1012 error" and it still breaks internet.
If anyone else has this problem, download the stock rom from a more trusted source, not a random users forum post on here. Then try to update.
Thanks again.
Click to expand...
Click to collapse
That link was to Calkulin's Flashable zip for the Radios. I have used it and can verify it as a valid method of updating. What rom did you use the first time that was bad? Just for curiosity reasons.
And if it happens, just call sprint, they can force push a prl and profile update to the phone, if you are on a sense (preferably stock) rom obviously.
Hello, so here is my problem. I have been using Cyanogenmod 13 on my LG G3/ls990 for months now. Recently I needed a static IP address through Sprint. When they applied the static IP to my account, I was stuck on 3G, even though I mostly have LTE. Basically what I did was use an old stock rom backup to update my PRL/Profile. This brought back my LTE service. Then I reloaded my CM13 backup. Unfortunately, at first it didn't recognize my sim card, and then it only recognized 3G. Okay, so no problem, I decided I would just go back to the stock rom and clean install a new custom rom. Unfortunately, when I went back to the stock rom, it was also stuck on 3G and this time when I tried to update the PRL/Profile it didn't work, I am guessing because it already saw these as updated. So after a few chats with Sprint's tech support, I was able to get LTE to work again. She said a particular network configuration file wasn't working right, and she did something which was suppose to fix it. As instructed, I typed in code ##72786# after she did it, and LTE worked perfectly. Stupidly, I thought it would be as simple as reloading my CM13 backup. Yet it did it again when I loaded the backup, and now I am stuck on 3G again. Before this I didn't really connect the two together. Does anyone know what exactly is happening here? Tomorrow I plan to call Sprint again, to get them to fix the file, but is there a way I can do it myself, in case I have this problem again when I install a new custom rom? For example, if I go into ##Data# will I fix things by changing a setting in there or something? I hate having to talk to Sprint every time this messes up, and yeah, I know it was stupid of me to do the same thing twice, but it was a day apart and I forgot what I had done the first time. Hopefully whomever I talk to tomorrow can figure out what the woman I spoke with did, because she definitely knew what she was doing. Thank you for all of your help!
Update: Called Sprint they reset my network and I have LTE again. I am somewhat wary of installing a new rom but would like one for resolving performance issues and wifi tether. I downloaded an unofficial Lineage 15 Rom yesterday while I was on 3g only, but it couldn't find my sim. Is there a way to backup my current network settings?
Update 2: So I just tried a fresh install of Lineage 15 and it didn't work. First it recognized cell but no data. Then I went into data settings chose carrier settings that crashed, "android.com. [something]has stopped working" , the sim was unrecognizable after that and the carrier settings weren't there any longer. I backed up my EFS partition in the stock rom before installing, but then I was stuck on 3g even despite that. I called Sprint again, and got them to reset my network settings. Don't want to keep calling them though.
Anybody here with Sprint and a static IP that can recommend a ROM that will work and not mess up my network settings? I don't care if it is Marshmallow or Nougant, I just want something that doesn't overheat my phone and which I can have native tethering.
EDIT: I was able to install Fullmics and retain my LTE.