Hi folks,
I have a T-mobile dash (WM5) with a data plan (but no blackberry plan). My new employer uses only Palm OS Treo's and Blackberries for mobile corp email - although they use Outlook for desktop corp email !
The IT guys were a little puzzled with the Windows Mobile Device ! Anyway, I was wondering if there is a way to
1) Use my T-mobile dash's data plan
2) Along with a WM5 app
3) to connect to my corp blackberry's server.
I downloaded the WM5 blackberry app but it doesn't seem to connect anywhere, nor could I figure out how to set it up. Is there a step by step guide somewhere ?
Also, is that app very similar to the Treo/blackberries ? Then I could simply give my dash+BB connect to the IT guys and they could configure it (if the UI etc are similar to blackberries ... they know only treos and blackberries).
On a final note, I wanted to convince the head IT tech to support WM5 Outlook 'officially'. For this I need some information on how easy, secure it is to deploy this setup. Their current exchange server is mostly inside the corp firewall, so copying the desktop outlook settings to the dash doesn't work (desktop is inside corp firewall, dash is outside).
Thanks folks
Sid
Hello Sid!
I just came from a similar scenario- here's how I resolved my issues.
To be able to support direct push in Microsoft Exchange, a patch has to be applied to the server (The patch is called "Messaging and Security Feature Pack (MSFP) for Windows Mobile 5.0"). Direct Push allows your WM device to be in constant communication with the exchange server by pinging the exchange box for any changes to that user account (email). When a new email arrives in your inbox, your phone then downloads the new message. You can also sync your contacts, calendar, etc.
Unfortunately, my company has not applied this patch yet. When I went from my blackberry to WM5 device, they were not thrilled.
Thankfully, T-Mobile offers a push service called T-Mobile MyEmail which allows you to push email from any exchange/POP3 address. It will automatically locate the server address for you, just provide it your company email address and password.
From a security stand point, Microsoft's Direct Push is the most secure. It will also allow your system admin to remotely flash your handset if happens to get lost or stolen.
If you are interested in learning more about T-Mobile's MyEmail, go to:
http://www.myemail.t-mobile.com
For more information regarding Microsoft's Direct Push Technology, check out:
http://www.microsoft.com/windowsmobile/articles/directpush.mspx
Cheers
sublevel said:
Hello Sid!
Thankfully, T-Mobile offers a push service called T-Mobile MyEmail which allows you to push email from any exchange/POP3 address. It will automatically locate the server address for you, just provide it your company email address and password.
From a security stand point, Microsoft's Direct Push is the most secure. It will also allow your system admin to remotely flash your handset if happens to get lost or stolen.
Click to expand...
Click to collapse
But my corp email isin't POP or IMAP ... its exchange and blackberry. So while its a good suggestion, it won't help my situation. (?) I tried setting up my email via the "setup my email icon" but it doesn't work.
Also, exchange is inside the firewall so only "real" computers can access it via VPN/corp ethernet. Blackberry is outside the firewall. This is why my WM5 outlook can't even reach the real outlook server. I think I have two options
1) convince them to setup Exchange to talk to mobile devices
--> I'm going to forward your link to the IT guys so they can evaluate this option - thanks!
2) make my own WM5 device look/work reasonably similar to the Treo/Blackberries they are used to configuring. Then say "please set this up like a blackberry like you normally do".
For 2) I think I have found the app (bb connect?) but don't know
2.1) how to configure it
2.2) if it's the latest version (where do I get the latest version?)
2.3) If having just the data plan is good enough or do I need the special blackberry plan for this to work.
Hope that sheds more light .... thanks folks
Sid
Stoneage
Hi,
I have the same problem, only there's no convincing my IT department to support WM5 device. It supports only BB that are company property.
I have an external outlook privately setup with push mail and an alias for my corporate email, but the it seems like the redirect and auto forward rules I've defined in my outlook are forbidden or something, since they won't forward the mails I get from my exchange account to my external account.
Any idea how to go around this?
Some outlook plugin/software that will automatically forward mails to my external account?
Thanks.
Why don't you just get a blackberry data plan added to your account and use the blackberry connect client? That is all you need, as long as IT setup an account on your BES server at work.
Not that simple
If only life was that simple.
Not everybody can get a BB in our company and the IT department will not support devices that aren't owned by the company.
So, I'm looking for the workaround.
Is anyone else having trouble with configuring the Exchange Server e-mail to work on the Tilt 2 Phone? I know that I've entered the right settings for the server name, domain, etc. Unfortunately, though, I keep getting an error message saying "error synchronizing." When configuring via Active Sync, the specific support code that I'm getting is 0x80072EE7. I've tried everything else that I know how to do. Is there anything that I'm missing? Has anyone else had this problem and figured it out? Thanks for the help.
The only thing that I can suggest is to check the user name that you are entering. In mine it asks for the user name but it really wants the whole email address again. Good luck, I hope that helps.
Exchange Server Problems...
thedon0369 said:
The only thing that I can suggest is to check the user name that you are entering. In mine it asks for the user name but it really wants the whole email address again. Good luck, I hope that helps.
Click to expand...
Click to collapse
Thanks a lot for the reply. I did go ahead and try as you suggested. Unfortunately, it doesn't seem to be working. I tried several variations of what you suggested, but still nothing worked... frustrating!
Exchange Server Problems
AT&T is saying that I need to pay for a different data plan - more money, of course - for me to be able to access the Exchange Server. I guess the 40 dollars that I pay each month for data and text messaging isn't enough. They said that I'd need to pay them another 15 dollars, or so, a month for me to access Exchange Server e-mail. I guess it's different from accessing regular POP3 or IMAP e-mail. Does this sound right? Would I need to pay additional money, beyond the full data package that I already pay for, in order to access Exchange e-mail? There has to be another way, right?
No other way around it that I know of. You need an Enterprise data plan to hit an Exchange Server. The extra charge is probably due to the extra data useage of being constantly connected to the Exchange Server. I'm not saying the extra charge is justified. An unlimited data plan should be unlimited. But we all know AT&T has a different definition of "unlimited". It's just the way the great Death Star operates.
PiSigma said:
No other way around it that I know of. You need an Enterprise data plan to hit an Exchange Server. The extra charge is probably due to the extra data useage of being constantly connected to the Exchange Server. I'm not saying the extra charge is justified. An unlimited data plan should be unlimited. But we all know AT&T has a different definition of "unlimited". It's just the way the great Death Star operates.
Click to expand...
Click to collapse
That's what I feared... Thanks for your time and assistance with this. I appreciate it. (I won't be paying them anymore money, though! I'll just have to deal with it...)
Weird...both my wife and I have the $30/month data plan and it lets us download from Exchange.
Try configuring the server via the Activesync. My company's email address and username (login name for your corporate network) are not the same and I don't think it prompts you during initial setup. If your company has a similar infrastructure as mine, be sure to enter your email address where it asks for that, and your network login username (not your email address) when it asks for the login credentials.
Edit: A quick Bing search came up with this: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_22027911.html
Scroll all the way to the bottom of the page to see what the resolution is for that exact error code. Basically, it boils down to your SSL/encryption settings on your phone not matching what's required by Exchange. It has nothing to do with sending AT&T more money.
e_dogg said:
Scroll all the way to the bottom of the page to see what the resolution is for that exact error code. Basically, it boils down to your SSL/encryption settings on your phone not matching what's required by Exchange. It has nothing to do with sending AT&T more money.
Click to expand...
Click to collapse
I'm also getting Exchange mail on the $30 a month data plan.
That's a good suggestion on the SSL settings--try either checking or unchecking that box during the setup.
One thing to try is hook up your phone to WiFi to see if that stops the error, then you know its AT&T thats stopping your Exchange from working. Otherwise you know its another error.
DD7374 said:
AT&T is saying that I need to pay for a different data plan - more money, of course - for me to be able to access the Exchange Server. I guess the 40 dollars that I pay each month for data and text messaging isn't enough. They said that I'd need to pay them another 15 dollars, or so, a month for me to access Exchange Server e-mail. I guess it's different from accessing regular POP3 or IMAP e-mail. Does this sound right? Would I need to pay additional money, beyond the full data package that I already pay for, in order to access Exchange e-mail? There has to be another way, right?
Click to expand...
Click to collapse
Exchange Server ActiveSync operates 100% over HTTP over SSL. If you can go to websites that are prefixed with "https://" then you can access Exchange Server ActiveSync provided you are configured correctly.
The first thing that I would suggest doing, is verifying that the web services for the Exchange you're trying to connect to are properly configured, by visiting the following URL:
https://[DNS host of your Exchange]/Microsoft-Server-ActiveSync/
If you're prompted to enter credentials, enter them:
[DOMAIN]\[username]
[password]
And see if you get an HTTP 501. If you do get this HTTP Status Code, it means that Exchange Server ActiveSync is properly configured on the Exchange end. If you do not get this status code, or do not get prompted for credentials, it means that either the Exchange server is not [properly] configured for Exchange Server ActiveSync, or that, that service is not properly published to the internet.
If you are warned about an untrusted certificate, this could be your problem. You will need to obtain a copy of the root certification authority which signed the SSL certificate for the Exchange, and install it on your phone.
Then, try going to this address on your phone. You should experience the same behaviour. This means that either:
A. You are setting up your phone wrong.
B. Your e-mail account has been blocked from using ActiveSync by an Exchange administrator.
If you cannot go to this address on your phone, try going to another site that is HTTPS, and see if that succeeds.
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Click to expand...
Click to collapse
I don't know what version of Exchange you're thinking of, but I'm running Exchange Server 2007, and "OMA" is not a virtual directory on my CAS.
PiSigma said:
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
Click to expand...
Click to collapse
How are they going to catch you? Crack open that SSL tunnel and examine your traffic?
I think they have better things to do.
Just thought I'd mention that I've gotten my Exchange Server to work. Thank you to everyone who's given suggestions to me in order to resolve my problem. It's nice to know that everyone here is so helpful. Thanks again.
PiSigma said:
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
Click to expand...
Click to collapse
Thanks for the tips... I appreciate all your time.
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Click to expand...
Click to collapse
I got it! Thanks for your help.
Spike15 said:
Exchange Server ActiveSync operates 100% over HTTP over SSL. If you can go to websites that are prefixed with "https://" then you can access Exchange Server ActiveSync provided you are configured correctly.
The first thing that I would suggest doing, is verifying that the web services for the Exchange you're trying to connect to are properly configured, by visiting the following URL:
https://[DNS host of your Exchange]/Microsoft-Server-ActiveSync/
If you're prompted to enter credentials, enter them:
[DOMAIN]\[username]
[password]
And see if you get an HTTP 501. If you do get this HTTP Status Code, it means that Exchange Server ActiveSync is properly configured on the Exchange end. If you do not get this status code, or do not get prompted for credentials, it means that either the Exchange server is not [properly] configured for Exchange Server ActiveSync, or that, that service is not properly published to the internet.
If you are warned about an untrusted certificate, this could be your problem. You will need to obtain a copy of the root certification authority which signed the SSL certificate for the Exchange, and install it on your phone.
Then, try going to this address on your phone. You should experience the same behaviour. This means that either:
A. You are setting up your phone wrong.
B. Your e-mail account has been blocked from using ActiveSync by an Exchange administrator.
If you cannot go to this address on your phone, try going to another site that is HTTPS, and see if that succeeds.
Click to expand...
Click to collapse
I got it! Thanks for your help.
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Click to expand...
Click to collapse
if you could send it to me that would be great, i'll pm you
Hi,
I had a similar problem with my TP2. Its unbranded and connected to T-Mobile UK. The phone woould not load any https sites, because the t-mobile connection settings has the 'Use proxy server' option checked. As soon as i unchecked that it sync'd to exchange perfectly.
not sure f that option is checked on yours.
Ian..
hey guys.
i have a million questions but i'll restrict this post to two for now.
a little back up...i have my evo unlocked and rooted on AVA Froyo V6 on MetroPCS' network. i have their $50 smart phone plan which has push email. this feature worked great on my samsung code from metro.
now on to the issues
first and most annoying - using the stock internet browser, while WIFI is OFF i can browse using MetroPCS data network. it works well and at their speeds. if i turn on wifi, no matter where, both the stock internet browser and skyfire suddenly start giving connection errors. if i turn off wifi they go back to working but on the data network. while these two arent working, market works, pandora, facebook, weather, etc. all apps work on wifi except those two internet browsers. i should also mention opera mobile WORKS. not SKYFIRE and not the default browser - which I happen to like more than the other two!
any ideas why? what can i do to fix this?
second and also annoying - the email app SUCKS. i use Hotmail for everything. i have my gmail account forwarding there, my university account forwarding there, my website accounts forwarding there. everything ends in my hotmail account. with my previous phone (samsung code running windows mobile 6.1) i had push email working wondefully and i got used to that. i know the network has the capacity to do it. i also know it's not a problem with the network and this phone, as the email app will download the emails when it feels like it. but then if i read the email or delete the email on the phone, it doesnt do so in the server even though I have it set to do it. also when I go in and click refresh it will tell me there arent any new emails when I know there are...and then when it feels like it later it downloads the email.
is there a program, whether free or paid, that will let me have proper push email with my hotmail account? i dont need any computer sync, just download my email on the fly, preferably as they arrive.
thanks much in advance!
if i can get those two issues worked out my EVO experience will be completely blissful
for your first question i dont have an answer.
for your second question have you tried k9 mail? It works for me doing something similar. I use yahoo and not hotmail but similar set up with all mails coming to that 1 email and it pushes them as i get them and dont normally have any issues with this. It also removes them jsut fine from yahoo.
i installed K9 and it's doing things well with one major issue...which i've now come to realize is the same issue affecting the stock mail app.
the phone can't connect to HOTMAIL's outgoing server. so it downloads the emails as they arrive and i can open them and what not. but if i read them, or delete them, it doesn't update them in the server. it also wont let me send an email out, saying the SMTP settings are wrong, even though it's setting them automatically. so all of these issues are because the phone is not connecting to the outgoing server!
what now?
-----------
anyone have any idea on the internet with wifi issue?
Anyone know of a way to sync a government email account directly to the EVO...I set up a separate gmail where it gets forwarded to but figured this has to be possible somehow... the managers and higher ups have theirs synced with a blackberry....
Do you have OWA access?
What that means is let's say you're at my house and you want to check your email from your job, can you go to my computer and go to a special website to access your work email?
Do you have to connect through VPN (Virtual Private Network)?
If the answer is YES to the first question then you can set it up for your phone through Exchange. Now you wouldn't be able to set it up if your employer has a Blackberry Server because that would mean you can only do it via a BB or WM device with Blackberry Connect software. If your employer uses an Exchange server you can have them help you set it up. You have to verify that it's ok for you to have your email going through your phone because many employers have strict policies regarding access levels of employees.
There is a website I can go to when I'm on a network computer to access the email... I've tried Exchange and got nothing
Sent from my PC36100 using XDA App
Ok when you say "networked computer" are you talking about your work intranet or any computer that has web access.
If the answer is the second one you want to basically find out the server address. You can view your server address by going into Microsoft Outlook (if you use that at work) and going into Tools-Account Settings-Clicking on the account and hitting Change. If you can't find it in there you can have a fellow BB user log into their BIS Blackberry login and use the server address that they have configured online if they have their email setup as IMAP or POP. If they are on AT&T they can go to: bis.na.blackberry.com but every carrier has their own website.
You just just mirror the incoming server address (as long as you guys are on the same server) and set it up through your phone.
Put in your Email & Password. The domain is usually your work email address (without the slashes and symbols) and the server would be that server address you need to find. You also want to check if your server requires SSL or not.
extnct1 said:
Anyone know of a way to sync a government email account directly to the EVO...I set up a separate gmail where it gets forwarded to but figured this has to be possible somehow... the managers and higher ups have theirs synced with a blackberry....
Click to expand...
Click to collapse
so wer u able to do it?
extnct1 said:
Anyone know of a way to sync a government email account directly to the EVO...I set up a separate gmail where it gets forwarded to but figured this has to be possible somehow... the managers and higher ups have theirs synced with a blackberry....
Click to expand...
Click to collapse
extnct1 said:
There is a website I can go to when I'm on a network computer to access the email... I've tried Exchange and got nothing
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
As a fellow government employee, if you want to keep you job, stop posting this now. Blackberries are secure and have a special server connection, you cannot sync via mobile with any other phone in most gov departments. If you do one of these workarounds and get caught in a post-wikileaks environment good luck to ya...
Call up the IT admins and just ask them what the ActiveSync settings are. Ta-da!
ccicchitelli said:
As a fellow government employee, if you want to keep you job, stop posting this now. Blackberries are secure and have a special server connection, you cannot sync via mobile with any other phone in most gov departments. If you do one of these workarounds and get caught in a post-wikileaks environment good luck to ya...
Click to expand...
Click to collapse
I honestly doubt an employee getting emails to his phone that there's a Christmas party on Tuesday with a Secret Santa event is very Wikileaks-worthy. Quit being so over-reactive like Lieberman. If he was actually doing anything secure, he'd know better, and would have a Blackberry.
drmacinyasha said:
Call up the IT admins and just ask them what the ActiveSync settings are. Ta-da!
I honestly doubt an employee getting emails to his phone that there's a Christmas party on Tuesday with a Secret Santa event is very Wikileaks-worthy. Quit being so over-reactive like Lieberman. If he was actually doing anything secure, he'd know better, and would have a Blackberry.
Click to expand...
Click to collapse
Activesync is usually disabled. Somebody got fired for improper thumbdrive usage last week. The rule has been on the book for a while, ignored until now. We were all given an extra warning after that at my location. Believe me I have nothing personal in this.
Help!
I'm having issues connecting my work emails to my phone. Our IT department says that android phones don't support the necessary policies to gain access. iPhones can connect no problem. And oddly Samsung Galaxy S3 is an enterprise ready phone it also works. Seeing how the Galaxy S3 works. I assume that the Galaxy Nexus also has the capability to work if I port the email.apk from the S3?
I ask because I want native support. (i.e. calendar sync, contacts, etc...) I'm using k-9 for now just for the emails. Let me know if anyone has any ideas. Thank!!!
Can you explain more? Are you unable to reach the server? Are you sure you have the correct server address? Do you have Active Sync enabled for your account on Exchange? I sync with Exchange 2007 with no problems.
The problem is I keep getting incorrect username password errors. And when I consulted with our IT department they explained to me it wasn't because I inputted anything in wrong. It was because there are certain Microsoft Exchange security policies that android doesn't support natively.
Sent from my Galaxy Nexus using Tapatalk 2
I don't think that's correct. What's the policy they are enforcing that Android doesn't support?
What ver. of Exchange are you on?
Exact Issue I am facing too . My pl can connect via his Iphone 4 but not me... Never it gets connected.
deepayanneogi said:
Exact Issue I am facing too . My pl can connect via his Iphone 4 but not me... Never it gets connected.
Click to expand...
Click to collapse
What version of Exchange? What policy isn't supported?
2010 exchange , Cannot connect simply on giving credentials.
I've never had a problem. Enter my domain\username and password and the server URL which is different from what it defaults to and I'm good.
Edit: Looks like it might be non-provisional devices?
Issue 2.1 - Failures to provision and synchronize with Android OS
Exchange ActiveSync policies can cause provisioning and synchronization to fail when the devices are customized. Devices are not provisioned if a policy that exceeds these limitations is applied to the users of these devices. This issue is discussed in comment 9 from the following post on the Google Android forum:
http://code.google.com/p/android/issues/detail?id=9426
Edit: Maybe get them to create a new policy for you. Should only take them a second.
Another alternative would be to use an app like TouchDown, it would also provide the added bonus of seperating your e-mail from your phone. If a pin is enforced, it's enforced in touchdown, not the whole phone. a remote wipe only kills touchdown, not the whole phone.. etc.
It's a bit pricey, but very worth it.
deepayanneogi said:
2010 exchange , Cannot connect simply on giving credentials.
Click to expand...
Click to collapse
I use exchange 2010 no problem, and I just migrated a customer to exchange 2010 with a mixed iPhone/Android environment. If it's an authentication issue there are a couple of things to try:
-In the username make sure the format is DOMAIN\Username. So if your domain is ABC and your username is jsmith - it would be "ABC\jsmith" without the quotes.
-Make sure the servername is correct (i.e.: is the fqdn that can be resolved from 3G or from Wifi internally/externally - a lot of folks don't setup the correct DNS internally and mail.company.com may resolve to their website or something).
-Try checking/unchecking Use SSL, and Accept all SSL certificates. Using SSL is always best and Exchange 2010 requires it by default if I'm not mistaken, but unless you've got a trusted SSL certificate installed on the server you may have a problem...but nothing that can't be overcome by this.
-I'm assuming your user is allowed to use a mobile device since your IT person is troubleshooting.