Is anyone else having trouble with configuring the Exchange Server e-mail to work on the Tilt 2 Phone? I know that I've entered the right settings for the server name, domain, etc. Unfortunately, though, I keep getting an error message saying "error synchronizing." When configuring via Active Sync, the specific support code that I'm getting is 0x80072EE7. I've tried everything else that I know how to do. Is there anything that I'm missing? Has anyone else had this problem and figured it out? Thanks for the help.
The only thing that I can suggest is to check the user name that you are entering. In mine it asks for the user name but it really wants the whole email address again. Good luck, I hope that helps.
Exchange Server Problems...
thedon0369 said:
The only thing that I can suggest is to check the user name that you are entering. In mine it asks for the user name but it really wants the whole email address again. Good luck, I hope that helps.
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Click to collapse
Thanks a lot for the reply. I did go ahead and try as you suggested. Unfortunately, it doesn't seem to be working. I tried several variations of what you suggested, but still nothing worked... frustrating!
Exchange Server Problems
AT&T is saying that I need to pay for a different data plan - more money, of course - for me to be able to access the Exchange Server. I guess the 40 dollars that I pay each month for data and text messaging isn't enough. They said that I'd need to pay them another 15 dollars, or so, a month for me to access Exchange Server e-mail. I guess it's different from accessing regular POP3 or IMAP e-mail. Does this sound right? Would I need to pay additional money, beyond the full data package that I already pay for, in order to access Exchange e-mail? There has to be another way, right?
No other way around it that I know of. You need an Enterprise data plan to hit an Exchange Server. The extra charge is probably due to the extra data useage of being constantly connected to the Exchange Server. I'm not saying the extra charge is justified. An unlimited data plan should be unlimited. But we all know AT&T has a different definition of "unlimited". It's just the way the great Death Star operates.
PiSigma said:
No other way around it that I know of. You need an Enterprise data plan to hit an Exchange Server. The extra charge is probably due to the extra data useage of being constantly connected to the Exchange Server. I'm not saying the extra charge is justified. An unlimited data plan should be unlimited. But we all know AT&T has a different definition of "unlimited". It's just the way the great Death Star operates.
Click to expand...
Click to collapse
That's what I feared... Thanks for your time and assistance with this. I appreciate it. (I won't be paying them anymore money, though! I'll just have to deal with it...)
Weird...both my wife and I have the $30/month data plan and it lets us download from Exchange.
Try configuring the server via the Activesync. My company's email address and username (login name for your corporate network) are not the same and I don't think it prompts you during initial setup. If your company has a similar infrastructure as mine, be sure to enter your email address where it asks for that, and your network login username (not your email address) when it asks for the login credentials.
Edit: A quick Bing search came up with this: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_22027911.html
Scroll all the way to the bottom of the page to see what the resolution is for that exact error code. Basically, it boils down to your SSL/encryption settings on your phone not matching what's required by Exchange. It has nothing to do with sending AT&T more money.
e_dogg said:
Scroll all the way to the bottom of the page to see what the resolution is for that exact error code. Basically, it boils down to your SSL/encryption settings on your phone not matching what's required by Exchange. It has nothing to do with sending AT&T more money.
Click to expand...
Click to collapse
I'm also getting Exchange mail on the $30 a month data plan.
That's a good suggestion on the SSL settings--try either checking or unchecking that box during the setup.
One thing to try is hook up your phone to WiFi to see if that stops the error, then you know its AT&T thats stopping your Exchange from working. Otherwise you know its another error.
DD7374 said:
AT&T is saying that I need to pay for a different data plan - more money, of course - for me to be able to access the Exchange Server. I guess the 40 dollars that I pay each month for data and text messaging isn't enough. They said that I'd need to pay them another 15 dollars, or so, a month for me to access Exchange Server e-mail. I guess it's different from accessing regular POP3 or IMAP e-mail. Does this sound right? Would I need to pay additional money, beyond the full data package that I already pay for, in order to access Exchange e-mail? There has to be another way, right?
Click to expand...
Click to collapse
Exchange Server ActiveSync operates 100% over HTTP over SSL. If you can go to websites that are prefixed with "https://" then you can access Exchange Server ActiveSync provided you are configured correctly.
The first thing that I would suggest doing, is verifying that the web services for the Exchange you're trying to connect to are properly configured, by visiting the following URL:
https://[DNS host of your Exchange]/Microsoft-Server-ActiveSync/
If you're prompted to enter credentials, enter them:
[DOMAIN]\[username]
[password]
And see if you get an HTTP 501. If you do get this HTTP Status Code, it means that Exchange Server ActiveSync is properly configured on the Exchange end. If you do not get this status code, or do not get prompted for credentials, it means that either the Exchange server is not [properly] configured for Exchange Server ActiveSync, or that, that service is not properly published to the internet.
If you are warned about an untrusted certificate, this could be your problem. You will need to obtain a copy of the root certification authority which signed the SSL certificate for the Exchange, and install it on your phone.
Then, try going to this address on your phone. You should experience the same behaviour. This means that either:
A. You are setting up your phone wrong.
B. Your e-mail account has been blocked from using ActiveSync by an Exchange administrator.
If you cannot go to this address on your phone, try going to another site that is HTTPS, and see if that succeeds.
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Click to expand...
Click to collapse
I don't know what version of Exchange you're thinking of, but I'm running Exchange Server 2007, and "OMA" is not a virtual directory on my CAS.
PiSigma said:
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
Click to expand...
Click to collapse
How are they going to catch you? Crack open that SSL tunnel and examine your traffic?
I think they have better things to do.
Just thought I'd mention that I've gotten my Exchange Server to work. Thank you to everyone who's given suggestions to me in order to resolve my problem. It's nice to know that everyone here is so helpful. Thanks again.
PiSigma said:
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
Click to expand...
Click to collapse
Thanks for the tips... I appreciate all your time.
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Click to expand...
Click to collapse
I got it! Thanks for your help.
Spike15 said:
Exchange Server ActiveSync operates 100% over HTTP over SSL. If you can go to websites that are prefixed with "https://" then you can access Exchange Server ActiveSync provided you are configured correctly.
The first thing that I would suggest doing, is verifying that the web services for the Exchange you're trying to connect to are properly configured, by visiting the following URL:
https://[DNS host of your Exchange]/Microsoft-Server-ActiveSync/
If you're prompted to enter credentials, enter them:
[DOMAIN]\[username]
[password]
And see if you get an HTTP 501. If you do get this HTTP Status Code, it means that Exchange Server ActiveSync is properly configured on the Exchange end. If you do not get this status code, or do not get prompted for credentials, it means that either the Exchange server is not [properly] configured for Exchange Server ActiveSync, or that, that service is not properly published to the internet.
If you are warned about an untrusted certificate, this could be your problem. You will need to obtain a copy of the root certification authority which signed the SSL certificate for the Exchange, and install it on your phone.
Then, try going to this address on your phone. You should experience the same behaviour. This means that either:
A. You are setting up your phone wrong.
B. Your e-mail account has been blocked from using ActiveSync by an Exchange administrator.
If you cannot go to this address on your phone, try going to another site that is HTTPS, and see if that succeeds.
Click to expand...
Click to collapse
I got it! Thanks for your help.
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Click to expand...
Click to collapse
if you could send it to me that would be great, i'll pm you
Hi,
I had a similar problem with my TP2. Its unbranded and connected to T-Mobile UK. The phone woould not load any https sites, because the t-mobile connection settings has the 'Use proxy server' option checked. As soon as i unchecked that it sync'd to exchange perfectly.
not sure f that option is checked on yours.
Ian..
Related
I am currently using WM6 and am trying to get EMail through our Exchange server setup; however, my Dash s620 will not properly save the server's address.
The address for our OWA is (ex) mail.email.com:8888/exchange
and this address works fine in Internet Explorer etc, but when I enter this into the phone it removes the /exchange and only saves up to :8888, which then gives me "Error synchronizing" when trying to connect. Our Exchange server does have Exchange ActiveSync enabled along with Direct Push enabled.
Any ideas?
Thanks in advance
I think that you have to check your ActiveSync settings on Exchange. I know that Microsoft have a lot of KB's about that.
It does the same thing on mine, erases exchange, but mine is cool. Are you sure you are putting in the Domain?
jt76542 said:
It does the same thing on mine, erases exchange, but mine is cool. Are you sure you are putting in the Domain?
Click to expand...
Click to collapse
Yeah I've tried every which way I could think of for the login credentials.
I'll sift through some more MS articles tomorrow afternoon, see if I can't find anything... baffled though, really.
K this is going to be a huge PITA I can tell.
I adjusted the Virtual Directory for the default web site in Exchange System manager to point directly to /exchange, eliminating the need for anything after the :8888. It works fine in IE etc, quickly brings up a login prompt. Using the phone's IE and going to the http://mail.email.com:8888 works fine, prompts a login accordingly...
I configured a coworkers Blackberry to use our OWA and it works fine, but I'm not sure if it uses Push Email (Exchange ActiveSync).
What is it about the Dash that won't mesh? The server is not using SSL so I couldn't see it being a certificate issue (maybe it still is?). Is there anyone around who manages an Exchange Server and could perhaps shed some light on common settings that need to be adjusted for Exchange ActiveSync?
Such a nuisance
ActiveSync on the phone reports "The server could not be reached. Please verify the server name." Support code: 0x80072EE7
It reports back with this no matter how I enter the address (which again, works fine in IE). Devil phone
8888 is definetly not standard for publishing ActiveSync.
the software will connect to either MailServer:80 if the SSL checkbox is cleared or MailServer:443 if the checkbox is checked.
don't think you'll get ActiveSync connect to something else.
Why don't you change your port back to 80?
you are already exposing your server to internet without any form of protection (no SSL so your password can be sniffed over the network) and having port 8888 buys you nothing in terms of security since any port scanner will report the port as opened and eventually get the HTTP banner from the IIS Server.
So, get back to a standard config and you'll love your DASH again.
UM
Hi,
My touch is used for work.
Everytime I do an upgrade that requires a hard reset, I have to wait until our IT person comes to the office once a week to get my emails setup again.
They will not give me the password as it's the exchange server password I guess.
Anyway to do a backup that will keep the setup/password for after I do the update so I don't have to wait until the guy is in the office?
Thanks.
LIP
Hmm. I have an exchange server at my home (I'm an MCSE/MCT). I don't have this problem.
I don't understand why he won't give you the password. That password should be unique to you. Personally, I don't know any of my client's passwords and I don't want to. Any administrator who knows their client's passwords has set themselves up for a legal mess.
Anyways. Are you connecting through a VPN?
Hi,
I don't understand this either to be honest but I'm not an expert with exchange (I know nothing about it to be honest).
He needed my password as well so I'm not sure what other password he is on about.
We use VPN but I don't know how this works with windows mobile devices.
Thanks.
LIP
There is not a server specific password with exchange, unless for some reason he has isolated exchange on it's own AD Structure and manually creates usersnames in that domain for your email. I've seen IT guys do weird things, so I never put anything to chance.
Here is something you can do before an upgrade.
Go into activesync, then menu->configure server.
Write down all the options and configured settings.
And pay close attention to the username\domain field in the second screen. If that is the same as what you sign in with at work, then there is not another password.
The only problem I see you running into if it is the same password you normally use, is maybe he did not use a trusted CA for the server's certificate.
If that is the case, you will get the yellow exclamation error saying there is a problem with the server's certificate.
Easy fix for that, go to the server's address on your laptop/desktop, and save the certificate to a file. Then import it on your phone and you should be good to go.
Now in regards to the VPN... You normally do not see a vpn in use unless they allow you to access the resources on the domain from your phone. (Sharepoint, and exch2007 shared folder access for example)
If they are, you would have some additional vpn software installed or are using the built in vpn configuration.
That would be under Start->Settings->Connections. Under "My Work Network" tap "Manage existing connections". At the bottom, tap VPN.
If you see something in here you are using a vpn. If you don't, you probably are not, unless you see some vpn client installed in your programs.
Hope this gives you enough info to give it a try yourself after the next upgrade.
Good luck, and best wishes.
I can't get my exchange setup and am really wanting to find a way to at least get (don't need to respond even... just view).
I have all my info the phone asks for for exchange, but I get the following message when it trys to connect:
Your Microsoft Exchange Server account does not have permission to synchronize with your current settings. Contact your Exchange Server administrator.
Click to expand...
Click to collapse
I've also tried setting up a rule in outlook to forward all incoming mail to a gmail account and that's not working either.
Are there any other options I have here? Corporate won't even talk to me (I tried) because they support ONLY phones they provide and they didn't provide this one (they're blackberry fanboys).
I used to have a blackberry (not one they provided) and could get email fine on it through BIS. Is there anything like BIS for phones other than BB? Something where you set up an exchange account online with the service and they then forward the mail to your phone or something?
I was able to setup my Exchange support no sweat. This is the first android device available in the US that can handle the harsh security policies set forth by my company. Works great.
You need to make sure you have the following info:
Account name
Password
Domain
Email Address
Server <this may be your issue>
whether or not they support SSL
The server is most likely not "yourcompany.com". For example my company uses "webmail.yourcompany.com". Secondly, your account name should be the same as your email address with the "@yourcompany.com" part. Its possible for it to be different. You should be able to get the domain name from your corporate PC/Laptop. aside from that, just try with the SSL option. If that fails try it again without.
byproxy said:
I can't get my exchange setup and am really wanting to find a way to at least get (don't need to respond even... just view).
I have all my info the phone asks for for exchange, but I get the following message when it trys to connect:
I've also tried setting up a rule in outlook to forward all incoming mail to a gmail account and that's not working either.
Are there any other options I have here? Corporate won't even talk to me (I tried) because they support ONLY phones they provide and they didn't provide this one (they're blackberry fanboys).
I used to have a blackberry (not one they provided) and could get email fine on it through BIS. Is there anything like BIS for phones other than BB? Something where you set up an exchange account online with the service and they then forward the mail to your phone or something?
Click to expand...
Click to collapse
BIS is different than Exchange, it connects to Exchange but does it's own thing with email, calendar, etc..
If you have never connected to your Exchange server using ActiveSync, it would need to be configured on the Exchange server.
The forwarding is also an Exchange server side configuration that the "fanboys" would need to setup.
I know you can have gmail check email on an external account, did you try configuring that?
okay... so if you don't mine i'll post the info you're saying i need with what i think the information is based on what i'm pulling from my outlook on my work computer. i'll change the info though to keep things secure. this is what i'm asked for when i try to create the account and what i'm entering:
email address: firstname.lastnameATcompanyDOTcom
server address: two options here and i've tried both. the first is listed as the microsoft exchange server on the first window that comes up when i select the account: letters-letter22.ab.lettersDOTnet the second is listed under more settings > connection > exchange proxy settings: ab.lettersDOTcom
domain name: i'm not sure of this one but figured it was one of two things. the first would be what i type in before my username when logging in: ab-letters (so when i log in i type (ab-letters\username). the second would be the url for the OWA option which is: companymailDOTcom
username: again, i've tried two options one is just my username and the other is my full login as needed when logging into outlook or OWA (ab-letters\username).
password: password
and i've tried with both the ssl box checked and not checked.
that said, what am i missing or entering wrong? thanks for the help!
mycomputerisjunk said:
BIS is different than Exchange, it connects to Exchange but does it's own thing with email, calendar, etc..
If you have never connected to your Exchange server using ActiveSync, it would need to be configured on the Exchange server.
The forwarding is also an Exchange server side configuration that the "fanboys" would need to setup.
I know you can have gmail check email on an external account, did you try configuring that?
Click to expand...
Click to collapse
i tried the gmail option. said the server didn't allow for pop access.
use the address you use to access webmail. usually it's
owa.company.com
webmail.company.com
mail.company.com
if they don't allow MS ActiveSync I don't know what you can do.
if POP or IMAP is not an option, and the forward is not working (most companies don't allow that as a data leakage prevention) there is little to nothing you can do.
just weird they don't allow ActiveSync. you would read emails out of the office and become more efficient. very bad business policy.
when i log into OWA... the address is:
h t t p s :// w w w .companymail.com/OWA/
(sorry for the spacing... won't let me post urls)
will that not work?
byproxy said:
okay... so if you don't mine i'll post the info you're saying i need with what i think the information is based on what i'm pulling from my outlook on my work computer. i'll change the info though to keep things secure. this is what i'm asked for when i try to create the account and what i'm entering:
email address: firstname.lastnameATcompanyDOTcom
server address: two options here and i've tried both. the first is listed as the microsoft exchange server on the first window that comes up when i select the account: letters-letter22.ab.lettersDOTnet the second is listed under more settings > connection > exchange proxy settings: ab.lettersDOTcom
domain name: i'm not sure of this one but figured it was one of two things. the first would be what i type in before my username when logging in: ab-letters (so when i log in i type (ab-letters\username). the second would be the url for the OWA option which is: companymailDOTcom
username: again, i've tried two options one is just my username and the other is my full login as needed when logging into outlook or OWA (ab-letters\username).
password: password
and i've tried with both the ssl box checked and not checked.
that said, what am i missing or entering wrong? thanks for the help!
Click to expand...
Click to collapse
Your Email:firstname.lastnameATcompanyDOTcom
Your Server: companymailDOTcom <-- most likely your OWA server
Yoru Domain: ab-letters <--- from ab-letters\username
Accountname: username <-- from username
password: password
That should be enough. Of coarse try the SSL option both ways.
Here.. When we deployed our exchange server this is how we setup the server.
The main 2 things you need to know is email server and active directory domain. For this example ill use:
Email Server: mail.company.com
Domain: company.com
So..
Email: [email protected]
Server: mail.company.com
Domain: company.com (in some cases, it can be left blank)
Username: myname
Password: pass
Depending on how things are configure, sometimes you may need to use company\myname as the username, but most times not.
Also, as I mentioned before.. It really depends on how things are setup. If the server admins don't allow activesync, your out of luck. Also, things like hub transport servers in the mix can effect how email is accessed as well. If your admins can't give you the info you need for this... Um, perhaps they need to find other work.
mycomputerisjunk said:
Domain: company.com (in some cases, it can be left blank)
Click to expand...
Click to collapse
By domain, it looking for your PDC (Primary Domain Controller). Not your companies URL domain unless you somehow named your internal PDC the same thing.
This would be the part that he types just before his username during his authentication sessions.
Let us know how you fair.
tried every suggestion offered here. sadly, no dice. i get the same security warning i mentioned in my first email. given that my previous BB was NOT issues by corporate yet i was able to retrieve work email fine (through BIS of course), i can only assume that they've somehow managed to set up the system so that it doesn't work with anything other than BIS or BES.
looking for any other possible solutions/alternatives. as i mentioned before, the whole forwarding thing didn't work so unless there's another way, gmail isn't even an option. any thoughts?
All out of ideas for getting email and events pushed to your phone. You can use the HTC Sync App and do it at the desktop. Also the OWA client works great in the web browser.
Lastly, you can escalate internally, but I'd recommend writing up a small business case to demonstrate the benefits before you do so. They did that in my company and that got use away from having to use Good Link.
If you can get your exchange administrator to agree to allow Activesync connections for retrieving mail, you could use an app like Nitrodesk's Touchdown v5 (for 2.0 and above).
Been using it on my Droid and it's stable and reliable if a bit choppy when swapping inbox folders.
Hope that helps.
Sent from my Droid using the XDA mobile application powered by Tapatalk
ya. i tried that one too just in case to i knew for certain it was on their end and not something with the phone. nice program.
sadly... no help. there's no way i'm going to convince them to do anything different than what they're doing now. when i say i work for a corporation, i mean i work for a CORPORATION. LOL. it's frikin huge with tons of employees, all over the world. that makes me a tiny little bug. LOL. when i made my call to IT they wouldn't even talk to me about anything email-cellphone related since i'm not high enough to even be considered for a corporate issued BB. LOL.
i do have one more chance. i can't remember what options are available in BIS, but my wife is going to take over my storm1 now that i have the new incredible. we're going in today to make the swap. my hope is that i can set my work email up in BIS as i did before but then auto forward it to a gmail account from within BIS. will be nice if i'm able to do this though it's still stupid that they don't let their frontline workers have access from their personal cellphones.
well, i made a bit of progress today. i still haven't connected yet, but after adding my account to BIS i was able to view the email server it uses to connect to the exchange server which is different from the one i was using before.
that said, i'm not getting that security msg i was getting before. now, though, i keep getting a message saying i can't be authenticated. i've tried lots of different options for the username to see if i could get in with no luck. any thoughts? i feel like i'm closer... but still so far away. thanks for the help!
cyberstraz said:
If you can get your exchange administrator to agree to allow Activesync connections for retrieving mail, you could use an app like Nitrodesk's Touchdown v5 (for 2.0 and above).
Click to expand...
Click to collapse
Personally, I like the one built in to incredible more than the touch down app. I can see it all using the HTC widgets in Sense. Its very nice.
found a work around i thought i'd share. it's not great by any means, but it lets me view work email on my phone.
i setup a seperate gmail account just for work. then in outlook on my work computer i added the gmail account as an imap. then i created a rule to copy all incoming mail to the gmail inbox folder in outlook. this then syncs (obviously) with the gmail account and i pull the gmail to the phone through the native gmail app. it requires me leaving my computer at work on 24/7 but it's the only solution i could come up with for the time being.
Can anyone confirm if the incredible deals with the issues raised in this post ? code.google.com/p/android/issues/detail?id=4475 e.g. remote wipe/Simple Pin request etc?
Thanks.
So.. with Nexus One's Activsync integration, there was an option "accept all ssl"
With my incredible, it does not have that option (that I can see).. Therefore with a custom certificate from my company's security team, I constantly get warnings for the certificate. Very annoying and prevents me from syncing well.
Thoughts? Solutions?
Please move this to appropriate forum if I'm in wrong place. Thanks in advance.
I allowed me to chose SSL. From in your Exchange Active sync do the following:
Menu -> More -> Settings -> Account Settings
Scroll down to below the password or you can close the virtual keyboard and you should see it.
Thanks for your reply..
However, that option just says "This Server requires an encrypted SSL connection"
The old version had an option to accept all SSL Certificates.
This means, a custom signature coming from a very large technology company's, very extensive IT security team, will be accepted in any way shape or form.
Alternatively, if the certificate is "not from a trusted authority", then you get the warning over and over and over and over.. whether you accept it or not.
my company is using a godaddy cert, it works fine. i tried setting it up for a client who has 07 exchange and a cert, but its not a well signed one, it wouldnt work at all. so not that it is the best solution but u could get a godaddy cert for yourself.
iamodogg said:
I constantly get warnings for the certificate. Very annoying and prevents me from syncing well.
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What is the warning? Do you know if they have their cert setup correctly?
I'm currently using the Touchdown app and using SSL. I haven't seen any warnings.
Touchdown will work fine. The certificate is obviously custom-built. We are a 60k employee company. They are not going to change the very for the limited android users.
Again, the 2.0 OS had a feature built in that allowed you to choose to accept all certificates.
Thanks for the work around/alternatives. Still hoping for a fix.
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i had a clients incredible and it just wouldn't work, they were using a self sign certificate and exchange 07. i tried every setting i could, even after the software update1. yesterday i was determined to get it to work so i searched and searched. It just keep saying it couldnt authenticate. From what I found a couple things could work.
What I did:
I opened the browser and went to the company owa site. https://mail.company.org/owa, then onces there I could log in. I logged in as the user and it asked me to accept the certificate so I did. Then I was able to get into the users box. Then I added the exchange activesync account next and it work with one minor change in the domain field ( i just erased it). Form what I understand the autodiscover service on IIS needs to be running and working. Not 100% sure, but I got it to work so its worth a try.
What I tried, but didnt work:
Several sites said as long as you are connected to the network, but don't have internet then so the setup and it will continue. Then once it is setup then plug the internet back in and it will ask you to accept the cert and u just say yes. the option which you are talking about no longer looks available. Again its worth a try
Hope this helps
Yeah not sure what the OP means by "Custom Cert" as it's either a valid cert from a trusted CA or it's self signed. Nothing in between. I don't know why a company with 60K employees though would not have a valid SSL cert though...
Look at the cert properties and make sure the server name you are using on the phone matches the name on the cert exactly (if you haven't checked that already). This is the "Issued to:" field...
Anyone know of a way to sync a government email account directly to the EVO...I set up a separate gmail where it gets forwarded to but figured this has to be possible somehow... the managers and higher ups have theirs synced with a blackberry....
Do you have OWA access?
What that means is let's say you're at my house and you want to check your email from your job, can you go to my computer and go to a special website to access your work email?
Do you have to connect through VPN (Virtual Private Network)?
If the answer is YES to the first question then you can set it up for your phone through Exchange. Now you wouldn't be able to set it up if your employer has a Blackberry Server because that would mean you can only do it via a BB or WM device with Blackberry Connect software. If your employer uses an Exchange server you can have them help you set it up. You have to verify that it's ok for you to have your email going through your phone because many employers have strict policies regarding access levels of employees.
There is a website I can go to when I'm on a network computer to access the email... I've tried Exchange and got nothing
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Ok when you say "networked computer" are you talking about your work intranet or any computer that has web access.
If the answer is the second one you want to basically find out the server address. You can view your server address by going into Microsoft Outlook (if you use that at work) and going into Tools-Account Settings-Clicking on the account and hitting Change. If you can't find it in there you can have a fellow BB user log into their BIS Blackberry login and use the server address that they have configured online if they have their email setup as IMAP or POP. If they are on AT&T they can go to: bis.na.blackberry.com but every carrier has their own website.
You just just mirror the incoming server address (as long as you guys are on the same server) and set it up through your phone.
Put in your Email & Password. The domain is usually your work email address (without the slashes and symbols) and the server would be that server address you need to find. You also want to check if your server requires SSL or not.
extnct1 said:
Anyone know of a way to sync a government email account directly to the EVO...I set up a separate gmail where it gets forwarded to but figured this has to be possible somehow... the managers and higher ups have theirs synced with a blackberry....
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so wer u able to do it?
extnct1 said:
Anyone know of a way to sync a government email account directly to the EVO...I set up a separate gmail where it gets forwarded to but figured this has to be possible somehow... the managers and higher ups have theirs synced with a blackberry....
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extnct1 said:
There is a website I can go to when I'm on a network computer to access the email... I've tried Exchange and got nothing
Sent from my PC36100 using XDA App
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As a fellow government employee, if you want to keep you job, stop posting this now. Blackberries are secure and have a special server connection, you cannot sync via mobile with any other phone in most gov departments. If you do one of these workarounds and get caught in a post-wikileaks environment good luck to ya...
Call up the IT admins and just ask them what the ActiveSync settings are. Ta-da!
ccicchitelli said:
As a fellow government employee, if you want to keep you job, stop posting this now. Blackberries are secure and have a special server connection, you cannot sync via mobile with any other phone in most gov departments. If you do one of these workarounds and get caught in a post-wikileaks environment good luck to ya...
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I honestly doubt an employee getting emails to his phone that there's a Christmas party on Tuesday with a Secret Santa event is very Wikileaks-worthy. Quit being so over-reactive like Lieberman. If he was actually doing anything secure, he'd know better, and would have a Blackberry.
drmacinyasha said:
Call up the IT admins and just ask them what the ActiveSync settings are. Ta-da!
I honestly doubt an employee getting emails to his phone that there's a Christmas party on Tuesday with a Secret Santa event is very Wikileaks-worthy. Quit being so over-reactive like Lieberman. If he was actually doing anything secure, he'd know better, and would have a Blackberry.
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Activesync is usually disabled. Somebody got fired for improper thumbdrive usage last week. The rule has been on the book for a while, ignored until now. We were all given an extra warning after that at my location. Believe me I have nothing personal in this.