Related
Well, I am sure that some people out there might have a similar issue with their device. I have finally been able to setup my e-mail accounts to work properly. I have it turned on to connect to "The Internet" (Wi-Fi on the Dash) every 15 minutes to check for new email. However, when I have the Wi-Fi feature turned off, it won't do it; which is what I want it to do. But when I have it connected to the laptop via USB to charge, it checks for the e-mail. This is pointless as I am already receiving the e-mails on my laptop.
Is there a way that I can have it not use the USB to check for e-mails? I heard in another forum that I can set ActiveSync to "Work" which might resolve the problem. Anyone know how I can do that?
Finally, if that doesn't work, what e-mail applications do you guys recommend? I have my Outlook on my laptop setup so that I receive e-mails from both my account into a single Inbox and I have the option of choosing what account I want to send from. Something like that for the Q/Dash would be very useful.
Oh, and one more thing. Is there a way to have the Q/Dash delete the messages from the server when deleting from the handheld? I would like to be able to filter my messages when receiving them on the handheld so that I don't have to re-read them on my laptop when I get home. If there isn't a setting for it, is there a program that offers this option?
Thanks in advance...
Deleting messages from server
I'm assuming you're using POP and not IMAP to check your messages on your Dash. If so, this is what I do to delete messages on the server:
1. Download messages onto Dash (of course)
2. Delete messages on Dash
3. Empty the Deleted Items folder on Dash
4. Send/Receive messages.
This has the effect of removing the deleted messages from the server. Of course, you must also delete them on the Dash -- so I'm not sure if this is what you're looking for. Another option is to use IMAP...but my email server doesn't support it so I'm using POP.
Hope that helps!
Manzil
Move to Microsoft Exchange you will get Direct Push to your device and will not have to worry ever about e-mail synchronization issues
How would I move to Microsoft Exchange? Can you be a little more specific?
If your school or office doesn't offer it, this is for personal use -- you'll need a hosted Exchange service. There are a lot out there, google 'hosted exchange', or, take a look at the best, http://4smartphone.net
.PoNeH said:
How would I move to Microsoft Exchange? Can you be a little more specific?
Click to expand...
Click to collapse
Anyone know how to change ActiveSync to "Work" instead of "The Internet"?
Change the sync directories.
Can you explain how. I'm really ignorant when it comes to these things.
Don't remember exactly, I found it in the help files, or the manual -- one or the other -- take a look.
chaznet said:
If your school or office doesn't offer it, this is for personal use -- you'll need a hosted Exchange service. There are a lot out there, google 'hosted exchange', or, take a look at the best, http://4smartphone.net
Click to expand...
Click to collapse
If you want a free hosted exchange service that does push email and 1 Gb of storage will suffice, you could also try Mail2Web:
https://services.mail2web.com/signup/mail2weblive/mail2webLive_01.asp
Looks good -- just curious though, I noticed the free version is for use with the @mail2web email address format -- can you pay and use your own domain name. That's how 4smartphone.net works, but I couldn't find info on it at the mail2web site.
reydiodj said:
If you want a free hosted exchange service that does push email and 1 Gb of storage will suffice, you could also try Mail2Web:
https://services.mail2web.com/signup/mail2weblive/mail2webLive_01.asp
Click to expand...
Click to collapse
- not sure, but not a bad trade-off for free, right ?
Call me part of the ingnorant bunch too, but how can I configure POP on my DASH?
I connect through Wifi all the time. When I got to configure "Email Setup" and put my info in, is says contacting server please wait and nothing happens. It tries for a few minutes and then craps out and say it could not connect? But I can browse the web, can view my mail though my web mail accounts and can view my Yahoo account.
Please some advise on this.
you are part of the ignoran bunch! ;P
any of you guys come across this app.. it's for getting push e-mail without an ms exchange server.
question: has anyone got a way round applying this to hotmail? i think the trick is to get outlook to accept hotmail and then use this app.
also, i'm running on vista so this isn't yet compatible.. anyone aware of a similar app - i can use with my hotmail - that'll do the trick?
thanks guys..
Free push email
Hello, I've been using mail2web.com it's free and you don't have yo use outlook.
palmbluetooth said:
Hello, I've been using mail2web.com it's free and you don't have yo use outlook.
Click to expand...
Click to collapse
But this doesn't support Hotmail does it?
I'm looking for a Hotmail solution... anyone?
Just forward you emails from hotmail to mail2web ..
xaoc said:
Just forward you emails from hotmail to mail2web ..
Click to expand...
Click to collapse
sorry to be a pain... don't think i can forward my hotmail messages... can i?
are you able to explain how to do this and any implications?
cheers...
I have had a quick look at this app and it seems like a good thing to me - bearing in mind I've seen other push email accounts charging £15 a month.
I have a couple of questions though, someone here might know the answer.
AIUI the email is delivered over GPRS so you need to be connected all the time.
so the first question is what sort of data gets transferred if you are connected all the time but not actually downloading anything? for example if you look at your broadband connection, even when you are not using it, small amounts of data are sent/received periodically. over the course of the day this could quite easily add up!!
next question is, although I have an O2 Orbit, I'm not actually on O2. I have a temporary T-Mobile sim card while I wait to start my new job and they give me my new phone (I'll just take the sim out and put it in my orbit). I have only seen an option to set up the configuration for O2. Can the GPRS settings for other networks be entered manually? or will I have to remove all the O2 settings that are installed after a hard reset to enable me to do this? (not something I really want to do)
In answer to the other comments about mail2web and mail2wap. I have been using this site for years and years, the only thing is you have to connect to the web and then check your mail....you might not have any but you still have to pay to connect and transfer data. Hence the push email is a better idea as you KNOW you have mail as opposed to checking in case you MIGHT have some with mail2web.
palmbluetooth said:
Hello, I've been using mail2web.com it's free and you don't have yo use outlook.
Click to expand...
Click to collapse
My understanding is that the free Mail2Web Live product uses the older Always Up To Date technology. i.e. it sends you a silent text message when new email arrives which triggers Pocket Outlook to connect by POP or IMAP and get your mail.
That is not a push mail product. It is a triggered pull. Not bad for free, but one should be clear it does not include Direct Push... unless something has recently changed (please feel free to correct me)
Mail2Web also offer Personal Exchange, a paid hosted exchange service which has Direct Push. I personally did not like their service as I was unhappy with the Junk mail filtering they use, but their most basic hosted exchange service with Direct Push is extremely cheap... though not free.
so, let me just make sure that I understand this correctly....
the mail2web live product whilst not being a true push service does advise me that I have received an email by sending a silent SMS which tells my device to connect to the net and sync with the mail2web server to get my emails yes? (assuming I am somewhere where I have wifi or internet access)
that doesn't sound too bad....as basically what I am after is something that tells me I have an email when it arrives in my inbox. All I need is a text message telling me who it's from and the subject. That way I can decide whether I want to connect to the net and pick up the email or whether it's something that can wait.
is there anyone who offers a service like that? (I think hotmail do but I don't want to use hotmail)
many thanks
twisted-pixel said:
so, let me just make sure that I understand this correctly....
the mail2web live product whilst not being a true push service does advise me that I have received an email by sending a silent SMS which tells my device to connect to the net and sync with the mail2web server to get my emails yes?
Click to expand...
Click to collapse
Sorry to the Mods if this is getting off-topic (realize this is an Artemis - Emoze thread... please move if appropriate!)
Goota be honest, it is a few months since I used any Mail2Web service so I can only report on my past experience. I recall they had fairly responsive/informative support by email and recommend you ask them directly.
I think Always Up To Date (AUTD) doesn't work quite the way you describe... not that it is bad at all, and it may well do what you need. Anyway, how it works is you would be installing a little application on your device which can recognize a special hidden/silent text message from the Exchange Server (you cannot see or read this message). It just tells you device that there is new email, that is all, Then your device switches on (screen goes on, comes out of suspend) and does a an email logon as if you had opened the relevant Pocket Outlook email account and hit the send/receive choice. It then logs on from scratch and retrieves your email (just headers or everything will based on your settings).
The good is this is may be free and can work on a pre-WM5 device. The downside is that it is much slower than true Direct Push and uses more battery. With Direct Push a handshake is already established with the Exchange Server and when you new mail arrives it drops into you mailbox within seconds without your device even needing to come out of standby. You just hear the audio alert of email arriving (depending on your prefered settings).
I tried the least expensive paid Exchange Service from mail2web. It was only about 2 USD a month with no contract so I am not complaining. I personally didn't like that, for me, it incorrectly marked almost every single message as Spam and I could not adjust this adequately unless I upgraded to their most expensive Exchange offering... which costs about the same as other similar services.
I am trying out the 1 and 1 Exchange service at present. OK, not fantastic. Probably we should have a thread specially for a good email round up... likely there is one already and I should probably be posting there....
HTH
What you need is WM6 with Windows Live!
I have a Wizard running WM6... just got my XDA Orbit on O2, WM5 :-(
On WM6, the MSN service is replaced with Windows Live, and that allows you to configure a hotmail account to sync up automatically or at specific intervals.
You can do it in WM5 using the MSN messageger with an ID linked to your hotmail acocunt, but you have to be logged in to messgencger for it to work.
If anyone can extract the Windows Live component form a WM6 rom....
I recently tried another application from qore.
The idea is that you get your emails forwarded to a service that texts you when you get an email (in my case T-Mobile offers this service). The application intercepts this text (you receive no notification, it's all done in the background) and triggers a send/receive on the email account specified on your unit. In my case connecting via GPRS and downloading my emails.
sadly, it seemed to interrupt random texts and since it's done in the background, you don't even know that the text has been intercepted. I was getting angry phone calls from my mates asking why I hadn't replied to texts, that I hadn't even seen!!
Push Email
1. Register a Hotmail account and use the included Microsoft Pocket MSN software it works!
2. Register an account with http://www.consilient.com it's free and allows push mail from many services...
Hope this helps..
hey guys,
so this gmail implementing free imap has really caused some stir evidently.
my question is this. what should i use? which one's better?
right now what happens is my gmail account forwards all email to my exchange server, hosted on my home PC. my phone then syncs with exchange using push, and more often than not i get email on my phone before it arrives on my desktop (which downloads mail from gmail using POP).
i use thunderbird on my laptop, and only access email from this one client. my phone uses exhange, as i mentioned, so its not really linked. however i like keeping things sorted in folders on my thunderbird client.
any tips? should i just switch everything over to imap or what?
chamelion said:
hey guys,
right now what happens is my gmail account forwards all email to my exchange server, hosted on my home PC.
Click to expand...
Click to collapse
How you managed to make exchasnge server runs on your home PC ? It is nice to try it myself please..
hbahaie said:
How you managed to make exchasnge server runs on your home PC ? It is nice to try it myself please..
Click to expand...
Click to collapse
lol hard work installed win2003, then exchange, set it all up, have an external IP, set up certificates for security, and voila!
chamelion said:
lol hard work installed win2003, then exchange, set it all up, have an external IP, set up certificates for security, and voila!
Click to expand...
Click to collapse
thanks a lot, the problem is i have dynamic IP, will try to have a static one or use an IP forwarding service, trhank u again for your prompt reply.
hbahaie said:
thanks a lot, the problem is i have dynamic IP, will try to have a static one or use an IP forwarding service, trhank u again for your prompt reply.
Click to expand...
Click to collapse
dyndns
solves all your dynamic IP issues!
If an Exchange server is too hard to install, you can try Kerio Mailserver..
Its very easy to configure..and it also works with pushmail..
There is one small difference between IMAP IDLE, and Exchange with PushMail - the price. IMAP IDLE was invented long time ago and always was free (but not available on free accounts and this is a new thing), and then it was "reinvented" by Blackberry and again by Microsoft. And now you can have:
1. Blackberry for monthly fee and total control od the company over your mails
2. PushMail with expansive Windows Server and Exchange + a lot of free problems
3. Totally free IMAP IDLE on your home linux server or even cheaper with gmail.
For me choice is easy
Mail2web is an online exchange server (2003) for free !
So the two alternative are for me:
mail2web: online exchange server, free, sync contact calendar tasks
vs
gmail: imap (i can't use it yet)
But, wich is better? I need only mail asap on my Hermes with minimum data transfer cost.
Any mean?
As far as I know IMAP doesn't sync contacts, calendar or tasks.....I'm going to stick with gmail-->mail2web-->phone
Edvard_Greig said:
As far as I know IMAP doesn't sync contacts, calendar or tasks.....I'm going to stick with gmail-->mail2web-->phone
Click to expand...
Click to collapse
I do it same now. But gmail imap would be maybe cheaper... And I never use my mail2web account to write mail. If I receive a mail on gmail than I would like to answer with gmail acc instead of mail2web...
chamelion said:
dyndns
solves all your dynamic IP issues!
Click to expand...
Click to collapse
Apart from the fact that almost every mail server blocks Dynamic IP ranges, so you wont be able to send any mail..... Been there done that! lol
Wish there was a way round it because i cant get a Static
imap idle ftw !
Hi
I'm currently running a mail server on a dedicated box (host @ datacenter 30€/month) under linux with courrier-imap. There is a way to implement IMAP IDLE function, that is almost the same than pushing emails.
I actualy tested it without FAM (File Alteration Monitor). Fam allow you to have a realtime email like blackberry. I don't need it, the basic IMAP_ENHANCEDIDLE do a check every minutes and update if there is a mail.
I tested this feature through telnet and it worked lovely.
Now, in order to be able to use this feature over your windows mobile, you have the choice between to softwares.
The first is vgsmail http://www.vgsmail.com/ppc/ (free trial)
This one will just enable the IMAP IDLE feature on your pocket outlook (seems to be the more elegant way to implement it)
The second is WIS Flexmail 2007 (search at google ) (free trial)
This one is a new client (i don't like to change my use personnaly)
The major problem of the both solutions is that you have to pay for it.
Does anyone can do a patch for pocket outlook to implement imap idle fonction on it ?
Regards.
lucky bastards ,
i still cannot use that feature!!!!!!!!
GorTen said:
I do it same now. But gmail imap would be maybe cheaper... And I never use my mail2web account to write mail. If I receive a mail on gmail than I would like to answer with gmail acc instead of mail2web...
Click to expand...
Click to collapse
For (from memory) 80cents US a month mail2web allows you to set up a 'permanent from address' so it appears that the mail is coming from gmail or whereever!
Works a treat
mfubib said:
For (from memory) 80cents US a month mail2web allows you to set up a 'permanent from address' so it appears that the mail is coming from gmail or whereever!
Works a treat
Click to expand...
Click to collapse
Where is this option? I use mail2web live...
Just sign up for a mail2web LIVE account...
https://services.mail2web.com/signup/mail2weblive/mail2webLive_01.asp
jaso2005 said:
Apart from the fact that almost every mail server blocks Dynamic IP ranges, so you wont be able to send any mail..... Been there done that! lol
Wish there was a way round it because i cant get a Static
Click to expand...
Click to collapse
don't use my exchange server for SMTP, only for PUSH. SMTP i've set up exchange to use gmail's smtp server, which is perfect. means that every email i send from my phone is automatically put into my sent mail box in my gmail account.
... and of course it's not blocked. best of all worlds
After reading through this thread i think the answer for me is simple - stick with my exchange service. didn't pay a cent for it (100% legal through my school's license too!) and it works perfectly. so why not just keep it going
While setting up Win2k3 + Exchange 2k3 w/ SP2 isn't too bad if you know what you're doing, a lot of people don't have resources to do that.
I recommend Mail2web as well. Great service! I've been using it for probably ~1.5 years now with Push email on my phone. Pretty much ever since Push came out for WM, I've been using mail2web with it.
If you want push Gmail, what I did was set up a rule on my gmail account to forward ALL email to my mail2web account, then archive it.
So now someone just emails my gmail and it gets pushed to my phone. nice and easy.
chamelion said:
don't use my exchange server for SMTP, only for PUSH. SMTP i've set up exchange to use gmail's smtp server, which is perfect. means that every email i send from my phone is automatically put into my sent mail box in my gmail account.
... and of course it's not blocked. best of all worlds
After reading through this thread i think the answer for me is simple - stick with my exchange service. didn't pay a cent for it (100% legal through my school's license too!) and it works perfectly. so why not just keep it going
Click to expand...
Click to collapse
Ahhh using the SMTP server in Smart Hosts?
GldRush98 said:
While setting up Win2k3 + Exchange 2k3 w/ SP2 isn't too bad if you know what you're doing, a lot of people don't have resources to do that.
Click to expand...
Click to collapse
yes very very true. i took days to set it up, literally. tweak here, fix there, research here, implement there etc etc. But i guess it's different for me who's a complete computer geek and found the challange more exciting than actually solving it at the end
jaso2005 said:
Ahhh using the SMTP server in Smart Hosts?
Click to expand...
Click to collapse
yep! i thought that was a great touch
Is anyone else having trouble with configuring the Exchange Server e-mail to work on the Tilt 2 Phone? I know that I've entered the right settings for the server name, domain, etc. Unfortunately, though, I keep getting an error message saying "error synchronizing." When configuring via Active Sync, the specific support code that I'm getting is 0x80072EE7. I've tried everything else that I know how to do. Is there anything that I'm missing? Has anyone else had this problem and figured it out? Thanks for the help.
The only thing that I can suggest is to check the user name that you are entering. In mine it asks for the user name but it really wants the whole email address again. Good luck, I hope that helps.
Exchange Server Problems...
thedon0369 said:
The only thing that I can suggest is to check the user name that you are entering. In mine it asks for the user name but it really wants the whole email address again. Good luck, I hope that helps.
Click to expand...
Click to collapse
Thanks a lot for the reply. I did go ahead and try as you suggested. Unfortunately, it doesn't seem to be working. I tried several variations of what you suggested, but still nothing worked... frustrating!
Exchange Server Problems
AT&T is saying that I need to pay for a different data plan - more money, of course - for me to be able to access the Exchange Server. I guess the 40 dollars that I pay each month for data and text messaging isn't enough. They said that I'd need to pay them another 15 dollars, or so, a month for me to access Exchange Server e-mail. I guess it's different from accessing regular POP3 or IMAP e-mail. Does this sound right? Would I need to pay additional money, beyond the full data package that I already pay for, in order to access Exchange e-mail? There has to be another way, right?
No other way around it that I know of. You need an Enterprise data plan to hit an Exchange Server. The extra charge is probably due to the extra data useage of being constantly connected to the Exchange Server. I'm not saying the extra charge is justified. An unlimited data plan should be unlimited. But we all know AT&T has a different definition of "unlimited". It's just the way the great Death Star operates.
PiSigma said:
No other way around it that I know of. You need an Enterprise data plan to hit an Exchange Server. The extra charge is probably due to the extra data useage of being constantly connected to the Exchange Server. I'm not saying the extra charge is justified. An unlimited data plan should be unlimited. But we all know AT&T has a different definition of "unlimited". It's just the way the great Death Star operates.
Click to expand...
Click to collapse
That's what I feared... Thanks for your time and assistance with this. I appreciate it. (I won't be paying them anymore money, though! I'll just have to deal with it...)
Weird...both my wife and I have the $30/month data plan and it lets us download from Exchange.
Try configuring the server via the Activesync. My company's email address and username (login name for your corporate network) are not the same and I don't think it prompts you during initial setup. If your company has a similar infrastructure as mine, be sure to enter your email address where it asks for that, and your network login username (not your email address) when it asks for the login credentials.
Edit: A quick Bing search came up with this: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_22027911.html
Scroll all the way to the bottom of the page to see what the resolution is for that exact error code. Basically, it boils down to your SSL/encryption settings on your phone not matching what's required by Exchange. It has nothing to do with sending AT&T more money.
e_dogg said:
Scroll all the way to the bottom of the page to see what the resolution is for that exact error code. Basically, it boils down to your SSL/encryption settings on your phone not matching what's required by Exchange. It has nothing to do with sending AT&T more money.
Click to expand...
Click to collapse
I'm also getting Exchange mail on the $30 a month data plan.
That's a good suggestion on the SSL settings--try either checking or unchecking that box during the setup.
One thing to try is hook up your phone to WiFi to see if that stops the error, then you know its AT&T thats stopping your Exchange from working. Otherwise you know its another error.
DD7374 said:
AT&T is saying that I need to pay for a different data plan - more money, of course - for me to be able to access the Exchange Server. I guess the 40 dollars that I pay each month for data and text messaging isn't enough. They said that I'd need to pay them another 15 dollars, or so, a month for me to access Exchange Server e-mail. I guess it's different from accessing regular POP3 or IMAP e-mail. Does this sound right? Would I need to pay additional money, beyond the full data package that I already pay for, in order to access Exchange e-mail? There has to be another way, right?
Click to expand...
Click to collapse
Exchange Server ActiveSync operates 100% over HTTP over SSL. If you can go to websites that are prefixed with "https://" then you can access Exchange Server ActiveSync provided you are configured correctly.
The first thing that I would suggest doing, is verifying that the web services for the Exchange you're trying to connect to are properly configured, by visiting the following URL:
https://[DNS host of your Exchange]/Microsoft-Server-ActiveSync/
If you're prompted to enter credentials, enter them:
[DOMAIN]\[username]
[password]
And see if you get an HTTP 501. If you do get this HTTP Status Code, it means that Exchange Server ActiveSync is properly configured on the Exchange end. If you do not get this status code, or do not get prompted for credentials, it means that either the Exchange server is not [properly] configured for Exchange Server ActiveSync, or that, that service is not properly published to the internet.
If you are warned about an untrusted certificate, this could be your problem. You will need to obtain a copy of the root certification authority which signed the SSL certificate for the Exchange, and install it on your phone.
Then, try going to this address on your phone. You should experience the same behaviour. This means that either:
A. You are setting up your phone wrong.
B. Your e-mail account has been blocked from using ActiveSync by an Exchange administrator.
If you cannot go to this address on your phone, try going to another site that is HTTPS, and see if that succeeds.
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Click to expand...
Click to collapse
I don't know what version of Exchange you're thinking of, but I'm running Exchange Server 2007, and "OMA" is not a virtual directory on my CAS.
PiSigma said:
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
Click to expand...
Click to collapse
How are they going to catch you? Crack open that SSL tunnel and examine your traffic?
I think they have better things to do.
Just thought I'd mention that I've gotten my Exchange Server to work. Thank you to everyone who's given suggestions to me in order to resolve my problem. It's nice to know that everyone here is so helpful. Thanks again.
PiSigma said:
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
Click to expand...
Click to collapse
Thanks for the tips... I appreciate all your time.
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Click to expand...
Click to collapse
I got it! Thanks for your help.
Spike15 said:
Exchange Server ActiveSync operates 100% over HTTP over SSL. If you can go to websites that are prefixed with "https://" then you can access Exchange Server ActiveSync provided you are configured correctly.
The first thing that I would suggest doing, is verifying that the web services for the Exchange you're trying to connect to are properly configured, by visiting the following URL:
https://[DNS host of your Exchange]/Microsoft-Server-ActiveSync/
If you're prompted to enter credentials, enter them:
[DOMAIN]\[username]
[password]
And see if you get an HTTP 501. If you do get this HTTP Status Code, it means that Exchange Server ActiveSync is properly configured on the Exchange end. If you do not get this status code, or do not get prompted for credentials, it means that either the Exchange server is not [properly] configured for Exchange Server ActiveSync, or that, that service is not properly published to the internet.
If you are warned about an untrusted certificate, this could be your problem. You will need to obtain a copy of the root certification authority which signed the SSL certificate for the Exchange, and install it on your phone.
Then, try going to this address on your phone. You should experience the same behaviour. This means that either:
A. You are setting up your phone wrong.
B. Your e-mail account has been blocked from using ActiveSync by an Exchange administrator.
If you cannot go to this address on your phone, try going to another site that is HTTPS, and see if that succeeds.
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Click to collapse
I got it! Thanks for your help.
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
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Click to collapse
if you could send it to me that would be great, i'll pm you
Hi,
I had a similar problem with my TP2. Its unbranded and connected to T-Mobile UK. The phone woould not load any https sites, because the t-mobile connection settings has the 'Use proxy server' option checked. As soon as i unchecked that it sync'd to exchange perfectly.
not sure f that option is checked on yours.
Ian..
I can't get my exchange setup and am really wanting to find a way to at least get (don't need to respond even... just view).
I have all my info the phone asks for for exchange, but I get the following message when it trys to connect:
Your Microsoft Exchange Server account does not have permission to synchronize with your current settings. Contact your Exchange Server administrator.
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Click to collapse
I've also tried setting up a rule in outlook to forward all incoming mail to a gmail account and that's not working either.
Are there any other options I have here? Corporate won't even talk to me (I tried) because they support ONLY phones they provide and they didn't provide this one (they're blackberry fanboys).
I used to have a blackberry (not one they provided) and could get email fine on it through BIS. Is there anything like BIS for phones other than BB? Something where you set up an exchange account online with the service and they then forward the mail to your phone or something?
I was able to setup my Exchange support no sweat. This is the first android device available in the US that can handle the harsh security policies set forth by my company. Works great.
You need to make sure you have the following info:
Account name
Password
Domain
Email Address
Server <this may be your issue>
whether or not they support SSL
The server is most likely not "yourcompany.com". For example my company uses "webmail.yourcompany.com". Secondly, your account name should be the same as your email address with the "@yourcompany.com" part. Its possible for it to be different. You should be able to get the domain name from your corporate PC/Laptop. aside from that, just try with the SSL option. If that fails try it again without.
byproxy said:
I can't get my exchange setup and am really wanting to find a way to at least get (don't need to respond even... just view).
I have all my info the phone asks for for exchange, but I get the following message when it trys to connect:
I've also tried setting up a rule in outlook to forward all incoming mail to a gmail account and that's not working either.
Are there any other options I have here? Corporate won't even talk to me (I tried) because they support ONLY phones they provide and they didn't provide this one (they're blackberry fanboys).
I used to have a blackberry (not one they provided) and could get email fine on it through BIS. Is there anything like BIS for phones other than BB? Something where you set up an exchange account online with the service and they then forward the mail to your phone or something?
Click to expand...
Click to collapse
BIS is different than Exchange, it connects to Exchange but does it's own thing with email, calendar, etc..
If you have never connected to your Exchange server using ActiveSync, it would need to be configured on the Exchange server.
The forwarding is also an Exchange server side configuration that the "fanboys" would need to setup.
I know you can have gmail check email on an external account, did you try configuring that?
okay... so if you don't mine i'll post the info you're saying i need with what i think the information is based on what i'm pulling from my outlook on my work computer. i'll change the info though to keep things secure. this is what i'm asked for when i try to create the account and what i'm entering:
email address: firstname.lastnameATcompanyDOTcom
server address: two options here and i've tried both. the first is listed as the microsoft exchange server on the first window that comes up when i select the account: letters-letter22.ab.lettersDOTnet the second is listed under more settings > connection > exchange proxy settings: ab.lettersDOTcom
domain name: i'm not sure of this one but figured it was one of two things. the first would be what i type in before my username when logging in: ab-letters (so when i log in i type (ab-letters\username). the second would be the url for the OWA option which is: companymailDOTcom
username: again, i've tried two options one is just my username and the other is my full login as needed when logging into outlook or OWA (ab-letters\username).
password: password
and i've tried with both the ssl box checked and not checked.
that said, what am i missing or entering wrong? thanks for the help!
mycomputerisjunk said:
BIS is different than Exchange, it connects to Exchange but does it's own thing with email, calendar, etc..
If you have never connected to your Exchange server using ActiveSync, it would need to be configured on the Exchange server.
The forwarding is also an Exchange server side configuration that the "fanboys" would need to setup.
I know you can have gmail check email on an external account, did you try configuring that?
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Click to collapse
i tried the gmail option. said the server didn't allow for pop access.
use the address you use to access webmail. usually it's
owa.company.com
webmail.company.com
mail.company.com
if they don't allow MS ActiveSync I don't know what you can do.
if POP or IMAP is not an option, and the forward is not working (most companies don't allow that as a data leakage prevention) there is little to nothing you can do.
just weird they don't allow ActiveSync. you would read emails out of the office and become more efficient. very bad business policy.
when i log into OWA... the address is:
h t t p s :// w w w .companymail.com/OWA/
(sorry for the spacing... won't let me post urls)
will that not work?
byproxy said:
okay... so if you don't mine i'll post the info you're saying i need with what i think the information is based on what i'm pulling from my outlook on my work computer. i'll change the info though to keep things secure. this is what i'm asked for when i try to create the account and what i'm entering:
email address: firstname.lastnameATcompanyDOTcom
server address: two options here and i've tried both. the first is listed as the microsoft exchange server on the first window that comes up when i select the account: letters-letter22.ab.lettersDOTnet the second is listed under more settings > connection > exchange proxy settings: ab.lettersDOTcom
domain name: i'm not sure of this one but figured it was one of two things. the first would be what i type in before my username when logging in: ab-letters (so when i log in i type (ab-letters\username). the second would be the url for the OWA option which is: companymailDOTcom
username: again, i've tried two options one is just my username and the other is my full login as needed when logging into outlook or OWA (ab-letters\username).
password: password
and i've tried with both the ssl box checked and not checked.
that said, what am i missing or entering wrong? thanks for the help!
Click to expand...
Click to collapse
Your Email:firstname.lastnameATcompanyDOTcom
Your Server: companymailDOTcom <-- most likely your OWA server
Yoru Domain: ab-letters <--- from ab-letters\username
Accountname: username <-- from username
password: password
That should be enough. Of coarse try the SSL option both ways.
Here.. When we deployed our exchange server this is how we setup the server.
The main 2 things you need to know is email server and active directory domain. For this example ill use:
Email Server: mail.company.com
Domain: company.com
So..
Email: [email protected]
Server: mail.company.com
Domain: company.com (in some cases, it can be left blank)
Username: myname
Password: pass
Depending on how things are configure, sometimes you may need to use company\myname as the username, but most times not.
Also, as I mentioned before.. It really depends on how things are setup. If the server admins don't allow activesync, your out of luck. Also, things like hub transport servers in the mix can effect how email is accessed as well. If your admins can't give you the info you need for this... Um, perhaps they need to find other work.
mycomputerisjunk said:
Domain: company.com (in some cases, it can be left blank)
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Click to collapse
By domain, it looking for your PDC (Primary Domain Controller). Not your companies URL domain unless you somehow named your internal PDC the same thing.
This would be the part that he types just before his username during his authentication sessions.
Let us know how you fair.
tried every suggestion offered here. sadly, no dice. i get the same security warning i mentioned in my first email. given that my previous BB was NOT issues by corporate yet i was able to retrieve work email fine (through BIS of course), i can only assume that they've somehow managed to set up the system so that it doesn't work with anything other than BIS or BES.
looking for any other possible solutions/alternatives. as i mentioned before, the whole forwarding thing didn't work so unless there's another way, gmail isn't even an option. any thoughts?
All out of ideas for getting email and events pushed to your phone. You can use the HTC Sync App and do it at the desktop. Also the OWA client works great in the web browser.
Lastly, you can escalate internally, but I'd recommend writing up a small business case to demonstrate the benefits before you do so. They did that in my company and that got use away from having to use Good Link.
If you can get your exchange administrator to agree to allow Activesync connections for retrieving mail, you could use an app like Nitrodesk's Touchdown v5 (for 2.0 and above).
Been using it on my Droid and it's stable and reliable if a bit choppy when swapping inbox folders.
Hope that helps.
Sent from my Droid using the XDA mobile application powered by Tapatalk
ya. i tried that one too just in case to i knew for certain it was on their end and not something with the phone. nice program.
sadly... no help. there's no way i'm going to convince them to do anything different than what they're doing now. when i say i work for a corporation, i mean i work for a CORPORATION. LOL. it's frikin huge with tons of employees, all over the world. that makes me a tiny little bug. LOL. when i made my call to IT they wouldn't even talk to me about anything email-cellphone related since i'm not high enough to even be considered for a corporate issued BB. LOL.
i do have one more chance. i can't remember what options are available in BIS, but my wife is going to take over my storm1 now that i have the new incredible. we're going in today to make the swap. my hope is that i can set my work email up in BIS as i did before but then auto forward it to a gmail account from within BIS. will be nice if i'm able to do this though it's still stupid that they don't let their frontline workers have access from their personal cellphones.
well, i made a bit of progress today. i still haven't connected yet, but after adding my account to BIS i was able to view the email server it uses to connect to the exchange server which is different from the one i was using before.
that said, i'm not getting that security msg i was getting before. now, though, i keep getting a message saying i can't be authenticated. i've tried lots of different options for the username to see if i could get in with no luck. any thoughts? i feel like i'm closer... but still so far away. thanks for the help!
cyberstraz said:
If you can get your exchange administrator to agree to allow Activesync connections for retrieving mail, you could use an app like Nitrodesk's Touchdown v5 (for 2.0 and above).
Click to expand...
Click to collapse
Personally, I like the one built in to incredible more than the touch down app. I can see it all using the HTC widgets in Sense. Its very nice.
found a work around i thought i'd share. it's not great by any means, but it lets me view work email on my phone.
i setup a seperate gmail account just for work. then in outlook on my work computer i added the gmail account as an imap. then i created a rule to copy all incoming mail to the gmail inbox folder in outlook. this then syncs (obviously) with the gmail account and i pull the gmail to the phone through the native gmail app. it requires me leaving my computer at work on 24/7 but it's the only solution i could come up with for the time being.
Can anyone confirm if the incredible deals with the issues raised in this post ? code.google.com/p/android/issues/detail?id=4475 e.g. remote wipe/Simple Pin request etc?
Thanks.