I can't connect through PIE. Thanks,
You're going to have to give more info if you want any help. Config for OWA is very straightforward - just set up the http address of your OWA server in Activesync (option to sync with exchange server instead of locally) work through the options and then it activesync will work over the wireless data. That said, please make sure you read the various info sources for configuration before you ask a question thats answered elsewhere and get jumped on
If you have problems either risk it and post or PM me
lol, what possible reason would you have for accessing OWA on your Hermes...you should put it into ActiveSync on your phone for live push mail and auto updating contacts/calender etc. Unless you have a reason to NOT do this, i'm not understanding why you would want to use PIE to access OWA.
DeniaL said:
lol, what possible reason would you have for accessing OWA on your Hermes...
Click to expand...
Click to collapse
Only reason I can think of is access to Public Folders...?
I use OWA to access my work email system, occasionally.
Hermes Outlook actually syncs up with my own Exch2007 server.
Lets face it, we all use the device for different things in different ways...
philg2000 said:
Lets face it, we all use the device for different things in different ways...
Click to expand...
Click to collapse
i use mine to... mow my lawn and shave....
you?
I just get the message "error syncronizing" when I set it up in outlook or activesync. When I go back to check my settings the password is like 3 times longer than what i typed. "*************** instead of *******?
whodatfever said:
I just get the message "error syncronizing" when I set it up in outlook or activesync. When I go back to check my settings the password is like 3 times longer than what i typed. "*************** instead of *******?
Click to expand...
Click to collapse
That's normal, the number of ****'s doesn't reflect the length of your password. You should re-check your login details and connection settings though....
Could it be some security setting my company has placed on the server?
To set up pocket outlook to sync with your exchange server you need the option on the exchange server to connect via SSL.
You also need to get a copy of the SSL certificate and install it to your device.
If you can already access your email through your outlook inbox on your PC through SSL (Not OWA, look through the accounts settings in outlook) you are halfway there. Just get the certificate and install it to your device.
Absolutely could be an issue on your company's server. Where I work they explicitily prevent access via the server. I spoke directly to the sys admins of the server and they said OH we do that for security purposes as we only support Blackberries... If you want your email get a blackberry... Sorry not gonna happen. So I too use OWA all the time..
I am currently using WM6 and am trying to get EMail through our Exchange server setup; however, my Dash s620 will not properly save the server's address.
The address for our OWA is (ex) mail.email.com:8888/exchange
and this address works fine in Internet Explorer etc, but when I enter this into the phone it removes the /exchange and only saves up to :8888, which then gives me "Error synchronizing" when trying to connect. Our Exchange server does have Exchange ActiveSync enabled along with Direct Push enabled.
Any ideas?
Thanks in advance
I think that you have to check your ActiveSync settings on Exchange. I know that Microsoft have a lot of KB's about that.
It does the same thing on mine, erases exchange, but mine is cool. Are you sure you are putting in the Domain?
jt76542 said:
It does the same thing on mine, erases exchange, but mine is cool. Are you sure you are putting in the Domain?
Click to expand...
Click to collapse
Yeah I've tried every which way I could think of for the login credentials.
I'll sift through some more MS articles tomorrow afternoon, see if I can't find anything... baffled though, really.
K this is going to be a huge PITA I can tell.
I adjusted the Virtual Directory for the default web site in Exchange System manager to point directly to /exchange, eliminating the need for anything after the :8888. It works fine in IE etc, quickly brings up a login prompt. Using the phone's IE and going to the http://mail.email.com:8888 works fine, prompts a login accordingly...
I configured a coworkers Blackberry to use our OWA and it works fine, but I'm not sure if it uses Push Email (Exchange ActiveSync).
What is it about the Dash that won't mesh? The server is not using SSL so I couldn't see it being a certificate issue (maybe it still is?). Is there anyone around who manages an Exchange Server and could perhaps shed some light on common settings that need to be adjusted for Exchange ActiveSync?
Such a nuisance
ActiveSync on the phone reports "The server could not be reached. Please verify the server name." Support code: 0x80072EE7
It reports back with this no matter how I enter the address (which again, works fine in IE). Devil phone
8888 is definetly not standard for publishing ActiveSync.
the software will connect to either MailServer:80 if the SSL checkbox is cleared or MailServer:443 if the checkbox is checked.
don't think you'll get ActiveSync connect to something else.
Why don't you change your port back to 80?
you are already exposing your server to internet without any form of protection (no SSL so your password can be sniffed over the network) and having port 8888 buys you nothing in terms of security since any port scanner will report the port as opened and eventually get the HTTP banner from the IIS Server.
So, get back to a standard config and you'll love your DASH again.
UM
Hi all new here and got question regarding my new TP2, Im trying to setup my TP2 to sync with exchange but can not get it to work. I already inputted the username, password, domain, and also the OWA access information. My work's OWA address goes like this www.myjobaddress.com/extension , But after trying to sync it and when I check again it would just show www.myjobaddress.com without the "extension."
Is there a step-by-step guide somewhere? Is there anything else I need to do?
Thanks all in advance
yeah your server name in activesync shouldnt have the "extension". An Exchange server is an exchange server - with a FQDN: owa is a website residing at an addresss - sometimes with path after server name, not always, depends on the admin and the complexity of the setup.
i know that my owa address is waay diff than my activesync, etc server name.
Your admin or 3rd party provider should be able to give you a little config util that will setup your device properly, usually downloadable from a formatted txt msg. Or if you have access to your personal exchange control panel you should be able to get it from there - at the very least the correct info.
Hope this helps a little...
From what I've seen the OWA setup follows the standard as such webmail.company.com
It's been the same format in all the jobs I've had that had OWA access.
The other thing you can do is use Google Chrome, enter your OWA address then once it connects, on the new page that opens you can see the URL. It'll start with the format above.
The other thing you'll need is the domain name. And at times, that domain isn't the same as the company name. So you need to ask your Exchange admin.
All of this of course assumes your company is on Exchange 5.5 or 2007. If not you're not going to be able to get push email.
Thanks for the replies guys....I was able to get it to work. What I did was explicitly input this address "http://www.comanyname.com/exchange"
then just re-entered my username, password and domain. I had username in this format earlier "domain\username", I just removed the "domain" and entered just the username and it started syncing.
Thanks again guys
Is anyone else having trouble with configuring the Exchange Server e-mail to work on the Tilt 2 Phone? I know that I've entered the right settings for the server name, domain, etc. Unfortunately, though, I keep getting an error message saying "error synchronizing." When configuring via Active Sync, the specific support code that I'm getting is 0x80072EE7. I've tried everything else that I know how to do. Is there anything that I'm missing? Has anyone else had this problem and figured it out? Thanks for the help.
The only thing that I can suggest is to check the user name that you are entering. In mine it asks for the user name but it really wants the whole email address again. Good luck, I hope that helps.
Exchange Server Problems...
thedon0369 said:
The only thing that I can suggest is to check the user name that you are entering. In mine it asks for the user name but it really wants the whole email address again. Good luck, I hope that helps.
Click to expand...
Click to collapse
Thanks a lot for the reply. I did go ahead and try as you suggested. Unfortunately, it doesn't seem to be working. I tried several variations of what you suggested, but still nothing worked... frustrating!
Exchange Server Problems
AT&T is saying that I need to pay for a different data plan - more money, of course - for me to be able to access the Exchange Server. I guess the 40 dollars that I pay each month for data and text messaging isn't enough. They said that I'd need to pay them another 15 dollars, or so, a month for me to access Exchange Server e-mail. I guess it's different from accessing regular POP3 or IMAP e-mail. Does this sound right? Would I need to pay additional money, beyond the full data package that I already pay for, in order to access Exchange e-mail? There has to be another way, right?
No other way around it that I know of. You need an Enterprise data plan to hit an Exchange Server. The extra charge is probably due to the extra data useage of being constantly connected to the Exchange Server. I'm not saying the extra charge is justified. An unlimited data plan should be unlimited. But we all know AT&T has a different definition of "unlimited". It's just the way the great Death Star operates.
PiSigma said:
No other way around it that I know of. You need an Enterprise data plan to hit an Exchange Server. The extra charge is probably due to the extra data useage of being constantly connected to the Exchange Server. I'm not saying the extra charge is justified. An unlimited data plan should be unlimited. But we all know AT&T has a different definition of "unlimited". It's just the way the great Death Star operates.
Click to expand...
Click to collapse
That's what I feared... Thanks for your time and assistance with this. I appreciate it. (I won't be paying them anymore money, though! I'll just have to deal with it...)
Weird...both my wife and I have the $30/month data plan and it lets us download from Exchange.
Try configuring the server via the Activesync. My company's email address and username (login name for your corporate network) are not the same and I don't think it prompts you during initial setup. If your company has a similar infrastructure as mine, be sure to enter your email address where it asks for that, and your network login username (not your email address) when it asks for the login credentials.
Edit: A quick Bing search came up with this: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_22027911.html
Scroll all the way to the bottom of the page to see what the resolution is for that exact error code. Basically, it boils down to your SSL/encryption settings on your phone not matching what's required by Exchange. It has nothing to do with sending AT&T more money.
e_dogg said:
Scroll all the way to the bottom of the page to see what the resolution is for that exact error code. Basically, it boils down to your SSL/encryption settings on your phone not matching what's required by Exchange. It has nothing to do with sending AT&T more money.
Click to expand...
Click to collapse
I'm also getting Exchange mail on the $30 a month data plan.
That's a good suggestion on the SSL settings--try either checking or unchecking that box during the setup.
One thing to try is hook up your phone to WiFi to see if that stops the error, then you know its AT&T thats stopping your Exchange from working. Otherwise you know its another error.
DD7374 said:
AT&T is saying that I need to pay for a different data plan - more money, of course - for me to be able to access the Exchange Server. I guess the 40 dollars that I pay each month for data and text messaging isn't enough. They said that I'd need to pay them another 15 dollars, or so, a month for me to access Exchange Server e-mail. I guess it's different from accessing regular POP3 or IMAP e-mail. Does this sound right? Would I need to pay additional money, beyond the full data package that I already pay for, in order to access Exchange e-mail? There has to be another way, right?
Click to expand...
Click to collapse
Exchange Server ActiveSync operates 100% over HTTP over SSL. If you can go to websites that are prefixed with "https://" then you can access Exchange Server ActiveSync provided you are configured correctly.
The first thing that I would suggest doing, is verifying that the web services for the Exchange you're trying to connect to are properly configured, by visiting the following URL:
https://[DNS host of your Exchange]/Microsoft-Server-ActiveSync/
If you're prompted to enter credentials, enter them:
[DOMAIN]\[username]
[password]
And see if you get an HTTP 501. If you do get this HTTP Status Code, it means that Exchange Server ActiveSync is properly configured on the Exchange end. If you do not get this status code, or do not get prompted for credentials, it means that either the Exchange server is not [properly] configured for Exchange Server ActiveSync, or that, that service is not properly published to the internet.
If you are warned about an untrusted certificate, this could be your problem. You will need to obtain a copy of the root certification authority which signed the SSL certificate for the Exchange, and install it on your phone.
Then, try going to this address on your phone. You should experience the same behaviour. This means that either:
A. You are setting up your phone wrong.
B. Your e-mail account has been blocked from using ActiveSync by an Exchange administrator.
If you cannot go to this address on your phone, try going to another site that is HTTPS, and see if that succeeds.
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Click to expand...
Click to collapse
I don't know what version of Exchange you're thinking of, but I'm running Exchange Server 2007, and "OMA" is not a virtual directory on my CAS.
PiSigma said:
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
Click to expand...
Click to collapse
How are they going to catch you? Crack open that SSL tunnel and examine your traffic?
I think they have better things to do.
Just thought I'd mention that I've gotten my Exchange Server to work. Thank you to everyone who's given suggestions to me in order to resolve my problem. It's nice to know that everyone here is so helpful. Thanks again.
PiSigma said:
Just a follow up to my earlier post - I spoke with three different AT&T CS reps today, including one from the Wireless Data Group, and they all told me you would be violating your ToS if you access an Exchange Server with a PDA Personal plan. So, while this may not be the technical cause of your problems, it could be an issue if you get caught. Sort of like those of us who tether without a tethering plan.
Just FYI......
Click to expand...
Click to collapse
Thanks for the tips... I appreciate all your time.
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Click to expand...
Click to collapse
I got it! Thanks for your help.
Spike15 said:
Exchange Server ActiveSync operates 100% over HTTP over SSL. If you can go to websites that are prefixed with "https://" then you can access Exchange Server ActiveSync provided you are configured correctly.
The first thing that I would suggest doing, is verifying that the web services for the Exchange you're trying to connect to are properly configured, by visiting the following URL:
https://[DNS host of your Exchange]/Microsoft-Server-ActiveSync/
If you're prompted to enter credentials, enter them:
[DOMAIN]\[username]
[password]
And see if you get an HTTP 501. If you do get this HTTP Status Code, it means that Exchange Server ActiveSync is properly configured on the Exchange end. If you do not get this status code, or do not get prompted for credentials, it means that either the Exchange server is not [properly] configured for Exchange Server ActiveSync, or that, that service is not properly published to the internet.
If you are warned about an untrusted certificate, this could be your problem. You will need to obtain a copy of the root certification authority which signed the SSL certificate for the Exchange, and install it on your phone.
Then, try going to this address on your phone. You should experience the same behaviour. This means that either:
A. You are setting up your phone wrong.
B. Your e-mail account has been blocked from using ActiveSync by an Exchange administrator.
If you cannot go to this address on your phone, try going to another site that is HTTPS, and see if that succeeds.
Click to expand...
Click to collapse
I got it! Thanks for your help.
kay7 said:
I just got exchange working for myself, after coming up against what felt like a brick wall, and smacking my head against it for a few days.
First things first, check if your server is set up for it. go to https://youremailserver/oma and see what you get. You should get prompted for your username/password, then (maybe) get a warning about an unsupported device, then get a super-pared-down screen with links to inbox etc...
As a side note, this should also work from your phone's web browser (that's what that site was made for), though you'll be zooming in after every click.
If you don't get all that, or get an error message, then contact your administrator, 'cause it's not set up.
If you are the administrator, or your administrator wants to set it up but doesn't know how, let me know (by PM, I'll probably forget to look here later) and I'll send you the steps. It's server config stuff and you'd need admin privileges on the exchange server. The default settings in Exchange Server simply don't allow for OMA.
Click to expand...
Click to collapse
if you could send it to me that would be great, i'll pm you
Hi,
I had a similar problem with my TP2. Its unbranded and connected to T-Mobile UK. The phone woould not load any https sites, because the t-mobile connection settings has the 'Use proxy server' option checked. As soon as i unchecked that it sync'd to exchange perfectly.
not sure f that option is checked on yours.
Ian..
So.. with Nexus One's Activsync integration, there was an option "accept all ssl"
With my incredible, it does not have that option (that I can see).. Therefore with a custom certificate from my company's security team, I constantly get warnings for the certificate. Very annoying and prevents me from syncing well.
Thoughts? Solutions?
Please move this to appropriate forum if I'm in wrong place. Thanks in advance.
I allowed me to chose SSL. From in your Exchange Active sync do the following:
Menu -> More -> Settings -> Account Settings
Scroll down to below the password or you can close the virtual keyboard and you should see it.
Thanks for your reply..
However, that option just says "This Server requires an encrypted SSL connection"
The old version had an option to accept all SSL Certificates.
This means, a custom signature coming from a very large technology company's, very extensive IT security team, will be accepted in any way shape or form.
Alternatively, if the certificate is "not from a trusted authority", then you get the warning over and over and over and over.. whether you accept it or not.
my company is using a godaddy cert, it works fine. i tried setting it up for a client who has 07 exchange and a cert, but its not a well signed one, it wouldnt work at all. so not that it is the best solution but u could get a godaddy cert for yourself.
iamodogg said:
I constantly get warnings for the certificate. Very annoying and prevents me from syncing well.
Click to expand...
Click to collapse
What is the warning? Do you know if they have their cert setup correctly?
I'm currently using the Touchdown app and using SSL. I haven't seen any warnings.
Touchdown will work fine. The certificate is obviously custom-built. We are a 60k employee company. They are not going to change the very for the limited android users.
Again, the 2.0 OS had a feature built in that allowed you to choose to accept all certificates.
Thanks for the work around/alternatives. Still hoping for a fix.
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i had a clients incredible and it just wouldn't work, they were using a self sign certificate and exchange 07. i tried every setting i could, even after the software update1. yesterday i was determined to get it to work so i searched and searched. It just keep saying it couldnt authenticate. From what I found a couple things could work.
What I did:
I opened the browser and went to the company owa site. https://mail.company.org/owa, then onces there I could log in. I logged in as the user and it asked me to accept the certificate so I did. Then I was able to get into the users box. Then I added the exchange activesync account next and it work with one minor change in the domain field ( i just erased it). Form what I understand the autodiscover service on IIS needs to be running and working. Not 100% sure, but I got it to work so its worth a try.
What I tried, but didnt work:
Several sites said as long as you are connected to the network, but don't have internet then so the setup and it will continue. Then once it is setup then plug the internet back in and it will ask you to accept the cert and u just say yes. the option which you are talking about no longer looks available. Again its worth a try
Hope this helps
Yeah not sure what the OP means by "Custom Cert" as it's either a valid cert from a trusted CA or it's self signed. Nothing in between. I don't know why a company with 60K employees though would not have a valid SSL cert though...
Look at the cert properties and make sure the server name you are using on the phone matches the name on the cert exactly (if you haven't checked that already). This is the "Issued to:" field...