Audio Issues: Can't make calls - Sprint Samsung Galaxy S III

I am not sure if this has been discussed before, I tried searching around but I couldn't find anyone dealing with this issue before with the GS3.
I've had this problem with the Motorola S305 Bluetooth headset I started using with my GS3. Basically it would have problems going back to regular non bluetooth calls after I would use the headset, even with bluetooth off the call would turn off and on over and over again, but eventually with repairing bluetooth or forceclosing bluetooth share and the phone app I was able to get it to go back to making calls normally, using the speaker for audio as well.
But 3 days ago that changed, I couldn't get it to make calls after I had used the bluetooth headset to listen to some music for a few hours. It'd take 20-30 seconds to launch the phone app and by then it'd have zero audio. The people I called said there was no volume when they connected, and music wouldn't come out of the speaker again. I tried the fixes I had used before, no dice.
I tend to run rooted but just haven't had the time lately to get back to it, so I've been running stock, nothing complicated, but I figured when I pulled the 4.3 stock upgrade that would have to fix it....but it didn't, same issue. I also factory reset, no difference. I can still bluetooth pair and get audio to the headset for music, but i can't make calls that way, seems to have the same 30 seconds of jammed no changes.
I took it to sprint, they had no clue obviously, it wasn't a corporate store and the closest one is a hour and a half away. I'm about to actually call them and demand a replacement be sent, but I should be able to figure this out somehow, am I missing something? I hope someone has dealt with this stupid issue before.

Related

[Q] Sound stuck in earpiece after disconnecting bluetooth headset?

I've used many ROMs (Viper, Bonsai, Nebula, currently ACS Syndicate) and I've had this problem on all of them. I've even ODIN'd back to stock before and it still didn't fix my problem.
After disconnecting my Epic from my Jawbone Icon headset, the sound often gets stuck inside the earpiece. Music, movies, games, ringtones will all play from the earpiece instead of the speaker behind the phone.
Is there some software fix to correct this? Can any of the devs point me in the right direction as to how I might troubleshoot this (maybe at the kernel level)?
Thanks in advance!
This doesn't really go in Development, and I suspect it will be moved soon.
I can tell you, though, that I've experienced similar problems, intermittantly, and here's what I've observed.
If I'm listening to music through bluetooth, before I disconnect, I'll stop the music. Then I'll turn the bluetooth device off. Then I'll turn bluetooth off on the phone. If I do it in that order, I don't seem to get the bug.
If you do still get the bug, rebooting fixes it.
Hope that helps!
This is a known issue. It's a bug that has to do with being connected to a device for both media and phone calls. If you use only one or the other it doesn't happen.
Sent from my SPH-D700 using Tapatalk
mattallica76 said:
This is a known issue. It's a bug that has to do with being connected to a device for both media and phone calls. If you use only one or the other it doesn't happen.
Sent from my SPH-D700 using Tapatalk
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It's very annoying for me as well.
The other bug that I noticed is after taking a call over BT, when I end the call, the earpiece on the phone starts randomly popping. rebooting fixes it but it still really irks me.
I think the OP is wondering if there's a way to dig around in the BT stack and fix it ?
daddymikey1975 said:
It's very annoying for me as well.
The other bug that I noticed is after taking a call over BT, when I end the call, the earpiece on the phone starts randomly popping. rebooting fixes it but it still really irks me.
I think the OP is wondering if there's a way to dig around in the BT stack and fix it ?
Click to expand...
Click to collapse
This stuff has been going on since DK28 and before. I believe Rodderick was looking into fixing it from the kernel side, but I'm not sure how much progress has been made. I know it's not as bad as it was on DK28, but still very annoying. It used to happen to me all the time (audio going through earpiece instead of speaker after disconnecting Bluetooth) when I would turn my car off and it would disconnect the Bluetooth to my car stereo. Now that I have the Samsung Car Dock, I just connect Bluetooth for phone only, and use the audio out on the Car Dock for Navigation and Media.
Moved to Q&A.
i am having a simular issue but mine is that when i connect to bluetooth headset i have to have media playing before i get a call or i will not hear the other person in the call.
it seems to me that ANY bluetooth headset with A2DP is doing this and i have tried 3 diffrent headsets. Jabra Stone, Jawbone Icon, and the Blueant T1.
all 3 of these headsets do this. does anyone have any solution yet?
Even if there isn't a fix, I wish there was an app to reset the sound settings post facto. Anyone know of one?
I just want to add my name to the list of those who are affected by this. Glad it's not just me, though. Hopefully it can be debugged easily.
For the record, a Quickboot Hot Reboot (reboot of Android only, not phone) does NOT solve the issue. Only a full reboot works for me. Seems like it may not be a software issue but something hardware-related.
Sent from my SPH-D700 using Tapatalk
Just want to add this happened to me the first time just now. I'm on rooted EC05. I was scared for a bit that the speaker had blown. Then when I discovered it all coming from the earpiece, I remembered this thread. A reboot did make it go away.
I wonder if it has any relation to the issue I see once in a while since the upgrade where my BT devices need re-pairing and ask for a passcode, when they really shouldn't.
I Also Have This Issue
I have had this exact issue since DI18.
After I hang up a Bluetooth call, I have popping sounds coming out of the earpiece. Turning off Bluetooth doesn't fix it. Turning Bluetooth back on after turning off doesn't fix it. In addition, after this happens, all devices sounds (phone ranging, notifications) all come through the earpiece and *not* the main speaker.
I've had all of the stock ROMs up until EC05 loaded on this Epic and have had the same issue throughout. I am now running midNIGHT ROM, which has cured most problems I’ve had with my device, except this issue.
I was just poking around trying to find some sort of tool or the name of the service(s) that I need to restart to fix this issue.
Same issue for me. Quite annoying as I listen to audible over bluetooth quite a bit, and then pretty much know I have to reboot when I turn bluetooth off.
SRF users have reported Bluetooth issues being cleared vs. stock builds. I can't say exactly why, but it does seem to work.
What are SRF users?
Nope...
Syndicate Rom Frozen...
Well, I'm on SRF 1.1.1 and I've got the same incredebly annoying audio issue.
Please, someone, come up with a fix!

no sound after bluetooth unpairing

Hi, I have been searching and can't seem to find anything on this. My wife's and my epics pair, and work, great with with our car stereos (clarion). but, when we get out of the car, and the phone unpairs, we have no more system sounds. we miss calls and texts because we never hear them. the sounds now only come out the ear piece. Only a reset corrects it and then we hear sounds from specker again. Of coarse until we get in the car, and it all starts over again.
any ideas? I'm stumped.
thanks!
have you tried turning bluetooth off entirely when u leave the car?
also are you using any applications to send media with bluetooth such as BTmono?
I have the same problem -- as does my wife. I'm using a Motorola BT in the car, but it seems to be a problem with any BT connection as she primarily connects to our BT phone connection in the house. I saw this problem mentioned in a couple other threads, but no real solutions other than things like turning off BT on the phone before disconnecting, etc. Frankly, that's a hassle and I never remember to do it. I was hoping the latest version of Syndicate ROM might fix it, but just had it happen again this morning. So, I can confirm it's a problem on both Froyo stock and Syndicate ROMS. At least it seems like rebooting is a bit faster on Syndicate, so that's my solution for now as soon as I realize sounds aren't coming through. Just gotta remember to check before I miss a call!
Sent using Tapatalk.
thanks for the replies. I am not using anything that starts to stream to the car stereo. Music player use to, but I removed it. I did notice today that the specker sound loss only happens if i make/receive a call. Today I drove to store and while in store away from car sound was fine. got back to car, called wife, and then when I was at home sound was gone. I will try to toggle off BT before phone is unpaired. what a pain.
Wouldn't ya know I found a thread about this after I post this.
http://forum.xda-developers.com/showthread.php?t=1029198
This post has worked for me: thanks mattallica76. I had to be in car paired to do this.
http://forum.xda-developers.com/showpost.php?p=13102385&postcount=31
This problem is a bug that exists while using Bluetooth on a device for both ad2p and phone calls. The only workaround (until Sammy or one of our great devs comes up with a fix) is to use the BT device for one or the other. This will prevent the audio from being routed to the phones earpiece after BT disconnects. To do this, go into the phones BT settings. Then long press the device that you are having trouble with. Next uncheck "Media Audio" or "Phone Audio", depending on which purpose you want for the device.

Headset mic stopped working/barley working. Software issue.

Hello everyone,
My LG G3 is giving me a hard time, when I connect a headset, its microphone isn't working or it does but it's barley audible compared to the device's own mic.
The headphones part is working as usual and when the headset is connected sounds goes only through them like it should.
I've started using this headset a few days ago and it worked like a charm but then it's suddenly stopped working like it had been.
Fortunately I have another LG G3 on hand, so first I checked the headset with it and it works perfect.
So then I've replaced the 3.5 audio jack from the other G3 into my own to figure out if it is causing the problem and it is NOT,
since I got no improvement in my own phone and I also put MY jack in the other G3 and it worked there flawlessly with two different headsets.
I've been trying to record into / monitor with two different apps (lg audio recorder and another another one).
I've killed all apps running in the background. I've restarted numerous times, ran CCleaner to clear cache memories and whatever.
At one point a few days ago, maybe it was just before it started (and this might be a clue) the "plugged device" icon or "headset" icon on the notification bar stayed even after I've disconnected the headset and I think I needed to restart the phone but if i'm not wrong the headset kept working after that.
I was trying to find any kind of audio service to restart or anything like that but I didn't find any, I just killed them all to see if it helps.
I've also tried using "soundabout" app to try to force the audio path to the headset and played with some settings but to no avail (I disabled soundabout service after that attempt).
Right now I see no other option but a hard reset and I'm pretty sure it will solve the issue. but I hate going through backing up and restoring everything. and even so, who said this issue won't happen again? I've tried to search for an answer but found nothing like my problem on the web.
I just read something old from 2013 that mentions a bug in android audio. not sure it's related. something about "AudioPolicyMangerBase" (it seems I can't post links yet) from an app that had a switch to switch between headset mode or phone mode. but in any case it's no longer maintained. again, not sure it's related.
Update: Now I got no sound with two different headsets on the SECOND LG G3 as well. it seems messing with it around, plugging and unplugging messes with it's software somehow and maybe it locks the audio route in a way that it's can't work.
Any way to reset all audio ins/outs routes in the device?
I'll appreciate your help. Thanks a lot!
Roy.

Anyone with this specific BT issue?

Phone has been solid since a week ago when I got it. Works like a champ, BT audio in the car works(2016 Colorado with MyLink NAV system)... Works really well with Android Auto... phone call quality through the car was perfect... Updated to 3.2.1 yesterday or the day before, still works great, no issues...
Today I am on a couple calls in the car, no problem. Hang up on one call, try to make another about 10 min later, says I am connected to the person, but I cannot hear them and they cannot hear me. Try a few times, same issue. Try calling other people, same issue.
Reboot the phone, same issue. Stop and turn off the car for a minute, same issue. I can talk to them on speakerphone, but no audio goes in or out over the phone via BT or Android Auto. Other sounds like music and everything work fine. Everything works fine in fact, except any audio associated with the phone.
Visual Voicemail, won't play through the car, only the phone speaker...
I reboot the phone and car again, same problem.
I delete the BT connection in the car and the phone and re-pair, same problem...
I am gonna go to a friend's house to try his phone, but has anyone ever heard of this? It was literally working fine for a week up to today, I didn't shut the car off between calls... It was working, I hung up on the call, tried to make another one a few minutes later and now nothing works...
Help!

Bluetooth Call Audio Receiving Issue

Hello All,
I have had a strange problem with bluetooth calling on my phone that has popped up in the last few weeks. If I attempt to make or receive a call using any sort of bluetooth headset, or the hands free radio in my car, I am unable to hear the other person, but they can hear me. This issue only is related to calls. I can use my phone for streaming bluetooth music, to both my car and various speakers. Another thing about this that is strange is that I can listen to music with my Jaybird Bluebuds X, but if it were a call I would not hear anything. I have tried using another phone with my car's hands free system, and that phone works correctly. This is what leads me to believe that this is a phone issue.
About my phone. I have the Verizon Note 4, and have been running Jasmine ROM v6 since late May or early June maybe. My phone has worked fine until sometime in the beginning of August. Last night I decided to update my phone to Jasmine ROM v7, thinking that this is somehow a software issue (I had already tried wiping cache, deleting bluetooth devices etc.). I was able to update, but the issue is still there. I am now lost.
Has anyone experienced this before? This seems strange to me, that music works correctly, but call audio does not. I assume that the bluetooth hardware is working correctly, or else nothing would work and that the issue is somehow related to the software bluetooth profiles. Any ideas?
TL;DR; Bluetooth call audio on my end does not work, but music does. I'm not sure why.

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