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Hello all
i have read through these forums found a range of ideas but have found no specific answer to my problem.
heres a few details (i am not up to scratch on the technical details but will do my best)
a coupe of weeks ago i did something to my phone (rooting i thinkit is called ) where i created a partition on my sd card so i could use the app sdlink. the reason for this was after every app update i was getting low memory and my phone was very sluggish so i wanted to shift it all to that partition. i managed to do this no problem, the phone worked absolutly fine afterwards.
over the weekend i was away and i noticed my phone getting slower, when ever i wanted to take a picture the camera would take ages to load. this just got worse and worse to the point of the screen hardly coming on when i activated it, the only thing that got the screen up was sliding the gamepad open and shut a few times.
it also became extremly sensitive, i could use the screen when i got it back on but the slighest nudge on the slide mechanism and it would go blank.
when i got home i tried the repair open on pc companion and it went completly black.
i have tried this a few times, i have flashed with ftf files i have used SEUS many times and nothing. it will occasionally come on, load up but the slighest touch and it goes blank.
Is the phone usesless?
shall i keep trying? i have rang up my insurance and they will want me to send it to them in a few day, i want to keep trying myself though because the excess i cant really afford to pay at the moment.
Thankyou, any help would be greatly appreciated
That sounds like a hardware fault - something wrong with your screen or a cable. I'm afraid your only option is to get it repaired
well, i am going to have to concede its a hardware problem. my phone rang and i didnt even realise it was on. it showed on my screen i lightly touched it and it went blank but continued to ring. thanyou anyway
try this
http://forum.xda-developers.com/showthread.php?t=1252038
If the screen came on, then flipped back off, I highly doubt that process will fix it. You're better off just getting it exchanged.
Did you look into a warranty replacement? The phone, itself, is not quite a year old, so you should still be under warranty. Reverting it to stock using the .ftf process would have gotten rid of root, so your warranty shouldn't be voided anymore.
Edit: Maybe the phone is a year old, but do look into it. You have a year manufacturer's warranty that, unless you got the phone right when it was released, should still be in effect.
xperia play dead!!
my case my xperia play is totally off, its only vibrate whn i press power button. Some days ago my play working perfectly but whn i slide up or down my screen display goes off but my mobile is on & thn i press lock button and thn press unlock the screen, but oneday i was using my mobile and suddenly my mobile display off again at tht time mobile on only screen off thn i pulled out battery and restart my mobile but thr was no luck, my xperia play dead only vibrate. i flash my mobile several time through flashtool but no luck. I think its slider cable issue or may be motherboard, is thr any luck to send my mobile to sony repair center bec i am a secnd owner but no purchase slip or any bill. kindly confim me, is thr any chance that sony repair my mobile???
your early response in this regard will be highly appreciated..
The infamous slider flex cable. Same thing wrong with mine.
I'm starting to think that slider is a faulty design. More and more people are having issues. After taking apart my xplay, I can tell you the way it's designed puts a lot of stress on that cable. The engineers weren't doing their job..
Sony needs to do a warranty extension/recall because of this IMO
Maybe we should all make a petition.
So I have a rooted CDMA xperia play running 2.3.3, my question is is it possible to unlock the bootloader of my phone? Cuase from my reading CDMA xperia plays are unable to have the bootloader unlocked
gagebiddy said:
So I have a rooted CDMA xperia play running 2.3.3, my question is is it possible to unlock the bootloader of my phone? Cuase from my reading CDMA xperia plays are unable to have the bootloader unlocked
Click to expand...
Click to collapse
The only way is to pay to have it unlocked
I read through few posts about people being able to claim their warranty even after unlocking their bootloader , now these people had almost the same problem ..there screen wouldn't display anything or their phone wouldn't boot up at all. So I guess HTC won't check for your warranty if your phone is not booting up ...they'll just check your bill and see if its under warranty and do it for free ...
Sent from my HTC One X using xda app-developers app
Well I've seen people get away with this, but I still darent unlock/root.
Because I know what my luck is like and I would be the only one that doesn't get repaired !!
It took me 4 weeks to pluck up the courage to unlock my phone and I'm glad I did. I now have no warrenty but I do have an awesome phone.
Also I heard that if your phone is completely dead there is no way to tell if the phone is unlocked or not. So there is a reasonable chance you'll get your phone replaced.
Awt67 said:
It took me 4 weeks to pluck up the courage to unlock my phone and I'm glad I did. I now have no warrenty but I do have an awesome phone.
Also I heard that if your phone is completely dead there is no way to tell if the phone is unlocked or not. So there is a reasonable chance you'll get your phone replaced.
Click to expand...
Click to collapse
lol sounds like a good plan, now everyone who needs repair will burn it's phone and get new replacement under warranty
Awt67 said:
It took me 4 weeks to pluck up the courage to unlock my phone and I'm glad I did. I now have no warrenty but I do have an awesome phone.
Also I heard that if your phone is completely dead there is no way to tell if the phone is unlocked or not. So there is a reasonable chance you'll get your phone replaced.
Click to expand...
Click to collapse
Yeah I've been debating for about 3 weeks now, would you really say its worth it?
What ROM you using?
And, about the warranty, what does completely dead mean?
Not booting?
Or bricked etc?
Cheers mate.
I am using Cyanogen Domination 10. It is still work in progress but it stable enough for everyday use. I would also say if you do unlock your phone try roms other as well because they all offer something different.
Dead as in bricked, although if you follow unlock steps carefully there is little chance of bricking your phone
I unlocked my phone the day I bought it ... I'm not regretting it all but the little yellow spot in the bottom left corner is annoying sometimes ..
Sent from my HTC One X using xda app-developers app
lets just make this clear, its certainly posted here already in many many threads...
if you read the unlocking stuff properly on the htc website, it clearly says that the warranty will be invalid for anything caused by unlocking the bootloader
so if you have a blatant hardware problem, ie the wifi antenna problem, they still have to repair it foc
so basically, unless you brick your device, you still have a warranty.
they might try insisting on replacing the main board for a cost, which i've heard quite often. the wifi fix requires changing the main board anyway, so for at least that problem, they shouldn't charge to fix.
still, it does depend on the type of problem as to whether you could convince them not to change the main board..
Has anyone used the Three UK repair service before? got to send my phone in due to phantom touches and not sure how they are normally?
n56 said:
Has anyone used the Three UK repair service before? got to send my phone in due to phantom touches and not sure how they are normally?
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Click to collapse
I used them for my desire last year. They took a week. They dont give you a handset so you will need a spare one. I restored it back to stock so im not sure how they would react with a custom rom on it.
I plan on putting it back to stock just weren't sure if they will check the boot loader although the problem I'm having is nothing to do with custom ROMs and is quite obviously hardware
Sent from my HTC One X using xda app-developers app
Just send it directly to HTC UK, they have a pretty fast turnaround
sent my three uk hox in last month same problem as you with severe overheating and case had become loose, i had used custom roms but when returning it i went back to stock. it clearly said relocked they didn't ask any questions as to why it was relocked just fixed it and sent it back although when they opened the phone the engineer damaged my case i have a black stress mark on side of phone from the tool they use to open it not only that they changed it from relocked to locked my phone has the same imei number apparently they replaced the main board but surely if that were the case i would have a different imei
I work with three and to be honest I would send mine back to HTC direct. If you have an issue with the repair complain as its the only way to make our service better...
I to have an issue with my one x, it has yellow spots appearing on the screen. Not sure how three would react to my boot loader being unlocked but when I called HTC direct I have them my imei no. He knew I had unlocked it as it was done through their dev site and told me they would fix the screen as its heat burn, caused by charging and watching movies at the same time. And had nothing to do with boot loader unlock. Result
Sent from my HTC One X using xda app-developers app
Sent my one x back to HTC direct cutting out 3 when my phone had yellow spots on the screen I had unnlocked the phone so just relocked the bootloader and put the 3 ruu rom back on it and they had no problems in fixing my one x and I had it back in my hands within 4 days I had a great service with them and now my one x is how it should be my advice just send it back to HTC for repair just make sure you relock the bootloader just in case but im sure as long as the problem is hardware related and not a dodgy flash or anything you wont have a problem.
only downside was I had no phone for 4 days but thats something you will have to live without for the time being.
oh and I had to reput all my software back on and re-setup the whole phone lol
OK, So here's my situation with HTC Warranty repairs: (Long explanation of my back-story, scroll down to bold type if you just want to read the question)
My Verizon HTC one, I purchased the first day it was available, and promptly unlocked through htcdev.com. Following that I installed a custom recovery and rooted. I remained on stock ROM, but did get rid of some bloat as well as installed wifi tether.
So, while charging it one day. It got extremely hot and I smelled that "magic smoke" that all electronic devices seem to run on. I quickly unplugged the charger, and saw that the usb plug had started melting slightly, and there were black "charred" marks around the phone's USB port. After this my bottom speaker failed to work, making only a clicking noise anytime audio was played. The top speaker was unaffected. More importantly, the usb port failed to sync properly to my computer. The computer would not recognize my phone. Yikes!
Due to 2 drops of my DNA and cracked screens, I had no insurance on my HTC ONE. Figured I had to contact HTC and see what could be done. They had me do some diagnostics (*#*#3424#*#*), etc... and determined it needed to be sent in for repair. Knowing I had unlocked and tampered flags displayed on my phone, this is where I thought to myself, ugh, I think I may be screwed. Worse yet, when I tried to do a wipe, I must've hit the wrong option, and the phone was soft-bricked. Would not go past the green HTC screen. I could boot into fastboot, and recovery, but could not access fastboot USB mode. Since my phone would not connect to the computer properly, I could not fix it. OK, cross my fingers and sent it in this past Monday 9/30, they received it on Wednesday 10/2.
At this point, I'm thinking I'm certainly going to have to pay for repairs, knowing I made the matters much worse when I did the wipe. But to my surprise, it seems that they have repaired my phone and it's on it's way back to me. So either they did not and will not fix it and sent it back as -is (unlikely) or they fixed it under warranty with no charges.
SO HERE'S MY QUESTION:
Knowing they must have loaded factory fresh software making it locked again, can I use the same unlock code from htcdev? If they had to replace the mainboard, would this mean my unlock code may no longer work? (Does the IMEI change, or anything?)
They shipped it out Friday 10/4 and I will get it back on Wednesday 10/9. I will post updates with what I find, but was just curious. I also wanted to share my experience with HTC Warranty Repair.
Thanks,
Flip
I really have no idea if you can use the same token from htcdev, but I recall that it only cost me a small amount of time (no money) to get a code from htcdev, so why screw around experimenting? Just get a new unlock code.
Flip_5 said:
OK, So here's my situation with HTC Warranty repairs: (Long explanation of my back-story, scroll down to bold type if you just want to read the question)
My Verizon HTC one, I purchased the first day it was available, and promptly unlocked through htcdev.com. Following that I installed a custom recovery and rooted. I remained on stock ROM, but did get rid of some bloat as well as installed wifi tether.
So, while charging it one day. It got extremely hot and I smelled that "magic smoke" that all electronic devices seem to run on. I quickly unplugged the charger, and saw that the usb plug had started melting slightly, and there were black "charred" marks around the phone's USB port. After this my bottom speaker failed to work, making only a clicking noise anytime audio was played. The top speaker was unaffected. More importantly, the usb port failed to sync properly to my computer. The computer would not recognize my phone. Yikes!
Due to 2 drops of my DNA and cracked screens, I had no insurance on my HTC ONE. Figured I had to contact HTC and see what could be done. They had me do some diagnostics (*#*#3424#*#*), etc... and determined it needed to be sent in for repair. Knowing I had unlocked and tampered flags displayed on my phone, this is where I thought to myself, ugh, I think I may be screwed. Worse yet, when I tried to do a wipe, I must've hit the wrong option, and the phone was soft-bricked. Would not go past the green HTC screen. I could boot into fastboot, and recovery, but could not access fastboot USB mode. Since my phone would not connect to the computer properly, I could not fix it. OK, cross my fingers and sent it in this past Monday 9/30, they received it on Wednesday 10/2.
At this point, I'm thinking I'm certainly going to have to pay for repairs, knowing I made the matters much worse when I did the wipe. But to my surprise, it seems that they have repaired my phone and it's on it's way back to me. So either they did not and will not fix it and sent it back as -is (unlikely) or they fixed it under warranty with no charges.
SO HERE'S MY QUESTION:
Knowing they must have loaded factory fresh software making it locked again, can I use the same unlock code from htcdev? If they had to replace the mainboard, would this mean my unlock code may no longer work? (Does the IMEI change, or anything?)
They shipped it out Friday 10/4 and I will get it back on Wednesday 10/9. I will post updates with what I find, but was just curious. I also wanted to share my experience with HTC Warranty Repair.
Thanks,
Flip
Click to expand...
Click to collapse
Yes your unlock code will stop working but the exploit is coming soon so it's okay
Sent from my HTC6500LVW using xda app-developers app
jpradley said:
I really have no idea if you can use the same token from htcdev, but I recall that it only cost me a small amount of time (no money) to get a code from htcdev, so why screw around experimenting? Just get a new unlock code.
Click to expand...
Click to collapse
You must be thinking of another phone because right now on vzw the only way to unlock is s-off
Sent from my HTC6500LVW using Tapatalk now Free
dottat said:
You must be thinking of another phone because right now on vzw the only way to unlock is s-off
Sent from my HTC6500LVW using Tapatalk now Free
Click to expand...
Click to collapse
Oops -- I did forget to note that before htcdev can do anything (old code or new) the phone has to first be in S-OFF mode, which at the moment means availing oneself of Sonic's service.
I am guessing he got htc dev unlock day 1 like me.
but it's a different phone so, ... no.. it wont work..
Based on your description, there's gotta be a 0% chance you're getting the same device back. Shouldn't you be getting a replacement?
If the return report says "repaired" I'm betting that's a communication error from a lazy/sloppy tech.
-Matt
We really gotta work on finding that special secret tool they (HTC) has to pop these phones apart easy
Sent from my Nexus 7 using Tapatalk 4
dottat said:
We really gotta work on finding that special secret tool they (HTC) has to pop these phones apart easy
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
I'd venture a guess that the aluminum body isn't really something HTC cares about; the innards are the expensive bits. HTC probably just peels back the case, makes sure the components are in working order (and a complete reflash), and then just throw everything in a new outer case. Simple, fast, and doesn't require slow-and-careful disassembly. Again, this is just a complete guess, though it seems logical.
Rain724 said:
I'd venture a guess that the aluminum body isn't really something HTC cares about; the innards are the expensive bits. HTC probably just peels back the case, makes sure the components are in working order (and a complete reflash), and then just throw everything in a new outer case. Simple, fast, and doesn't require slow-and-careful disassembly. Again, this is just a complete guess, though it seems logical.
Click to expand...
Click to collapse
would be sick if the backs came off easy(er)
I'd def purchase the blue and red and black, and switch.
andybones said:
would be sick if the backs came off easy(er)
I'd def purchase the blue and red and black, and switch.
Click to expand...
Click to collapse
That's would be awesome... I really wanted blue.,.
Sent from my HTC6500LVW using xda app-developers app
HTC has been quoted as saying they have such a tool...we just gotta find out who has such a tool.
http://www.engadget.com/2013/07/10/htc-one-repair-justin-huang/
Sent from my Nexus 7 using Tapatalk 4
Rain724 said:
I'd venture a guess that the aluminum body isn't really something HTC cares about; the innards are the expensive bits. HTC probably just peels back the case, makes sure the components are in working order (and a complete reflash), and then just throw everything in a new outer case. Simple, fast, and doesn't require slow-and-careful disassembly. Again, this is just a complete guess, though it seems logical.
Click to expand...
Click to collapse
While I agree that the body is probably not that expensive, most of the tear down videos I have seen also destroy the glass and some times the screen. So your general theory does not hold up... the "innards" get broken too. I hope the posts about the "magic" tool to open the back are true, and really, it only makes sense. You have to be able to service and refurbish the phone otherwise the costs would sky rocket.
Hello dear xda members,
i hope that somebody can provide me some help or advise.
I apologize if I'm having some misttakes in my text.
At first I just wanna begin with my latest experience with my HOX.
Several months it was running on OrDroid 15.0.0 with hboot 1.39 with no problems, suddenly one evening i had no WiFi connection anymore and I saw at my Wifi settings the word "failure" (German: "Fehler").
So i just did a clean reboot, but the phone diden't turn on, nothing!
Holding the Power Button or Power + Volume Down for a couple of seconds doesn't work either. Even the LED did not light up after I plugged in the charger. SoI let the phone settle over night and on the next morning it turned back on (thanks god!) BUT it was wiped, like I did the factory reset. All my apps and settings gone. I tried to recover from CWM but I got some strange "i/o failures" and nothing happened. I couldn't Recover my Backup.
So I was very pi**ed off! formatted the whole thing, flashed the latest hboot 1.72 (cid: htc_102) and installed MaximusHD 21.2.0 and everything worked fine again. A few days later I recognized for the first time some major lags during waking up the Phone. It took 2 seconds for the screen to light up and work. So I just did a reboot...after that the Phone went black and never turned on again. Its been 2 days now my HOX is plugged to the charger but no LED, no reaction...again NOTHING! Is it dead?
Anyone an idea for me? What about the warranty? Bought it November 2012 but its off course unlocked so may void the warranty...
Should I try to send it to repair?
I'm very grateful to any advise
Thanks for reading!
If it does not turn on in any way with all button combinations there is absolutely nothing we can do. Sending it for repair will be the best.
Definitely sounds like it needs to go in for repair. If it won't turn on at all, you have no other option.
Okay :/
What about the warranty? I mean the phone is literally dead, there is no chance that they can look at the unlocked bootloader or am I wrong?
Depends on what they can do ! And you are registered at the HTC dev site to get an unlock code so there are always traces
As Mr. Hofs said. Once you've unlocked your bootloader via HTCDev they can match that with your imei number. You may get lucky though. There have been some people who have had it repaired free, others have had to pay. You don't really have any other option though.
Sent from My Calculator!
Thank you both! I will give it a try
My girlfreind had her unlocked HOX repaired for free too, but she got an issue with the connection between motherboard and screen, so it was possible for me to completly put it back to stock. Maybe she got lucky that they haven't checked the IMEI at htcdev.
I will report after I got a response from the repair service here in germany
Just a quick update!
I got my HOX back from the repair service.
They changed the motherboard and battery, now everthing is working again
There was no problem with my unlocked bootloader
I'm happy now, thread can be closed:good:
Ah nice of you to report back to us, good it's al fixed !!!
Cheers
CASE CLOSED !