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Hey everyone.
So I have finally decided that the dust being under my evo's screen has gotten annoying enough to where i want to get it cleaned. Problem is that i'm rooted. My question here today is that will flashing a barebones stock rooted sense rom and removing the superuser app be enough to get by the sprint repair techs? I really don't want to have to unroot and then turn s-on.
Link to barebones rom
http://forum.xda-developers.com/showthread.php?t=874251&highlight=stock+rooted
Any input?
Nobody can really say if it's enough or not. It's a gamble. I used a ruu for mine and put everything back to stock. I also removed my sd card because I had read about someone taking their phone in and the tech saw on the card there was root related stuff on there. The guy must have did something or the tech was an ass because he said they refused to fix it and flagged his account that it's a rooted phone.
If you can run the autoroot method, then it's not difficult to do. The script does all the dirty work for you.
If you were too lazy to put everything back to stock and they found out, you would be kicking yourself in the ass for not being more thorough. I'm not trying to be a **** or insult you. I'm saying better being safe than sorry.
If the tech discovers tampering, and they are a ****, then it's all over for your hopes to get it fixed man. Good luck
Here is where I got the one I used before taking it in. I got version 3.70 at the bottom.
http://www.shipped-roms.com/index.php?category=android&model=Supersonic
Agreed
I agree with the hammer. It isn't that hard to unroot your phone at all, it should only take 15 minutes or so. I have heard of some Sprint tech's being cool, and working on a phone regardless of whether it was rooted or not. I have also read of people being given a hard time, and even having their account red flagged. There is no way of knowing if you will get a cool tech, that won't care, or a guy that takes his job too seriously and plays by allt he rules. Due to it being such an unpredictable outcome, I would recommend just unrooting before going in. If you rooted with unrevoked, flash their S-on tool in recovery, then RUU back to stock, or run a PC36IMG of a stock rom through the bootloader. If you never ran unrevoked or unrevoked forever, I don't think you need to flash the S-on tool, just running the RUU should turn your S-on. Once it's all fixed up, use one of the many root methods available, and it'll be like a clean start!
I appreciate both responses and am just gonna run with the unreveoked s on since that's how I rooted. My nands should still be good though correct?
jxr94 said:
I appreciate both responses and am just gonna run with the unreveoked s on since that's how I rooted. My nands should still be good though correct?
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Click to collapse
As long as you end up with the same phone (which you surely will). You just don't really want to interchange nandroid backups between different phones, as you run the risk of over writing your RSA keys. If you do, you need to remove the wimax.img from the nandroid backup before running it. And one more thing. Not to be paranoid, but I've seen someone get screwed from it...you should remove anything from your sd card that is related to rooting, flashing, etc. I've seen a guy report of getting his account redflagged and service was refused, because the tech found ROMS, kernels, mods, and other stuff on the sd card. That was supposedly enough evidence of rooting to red flag the account. Surely that is unlikely, but you never know. So it may not hurt to copy your sd card to your computer, then format the card before bringing it in. Or just taking the sd card out all together before you bring it in. Take it for what its worth, and good luck on getting your screen fixed!
I gave the advice that probably 99.9% will get you to where you need to be to safely get it fixed or replaced. It is up to you if you do or do not want to take a chance with a modded phone.
Hello,
I used to be a Service an Repair Area Manager. In the MI area.
I personaly did not care if the phone was rooted or not, being the screen is just dirty I personaly would have never even looked at software.
If Your really worried about your sprint tech's looking into things its also not hard to just take the digitiser off and clean it yourself, let me know if you want to know how to get it done.
jxr94 said:
Hey everyone.
So I have finally decided that the dust being under my evo's screen has gotten annoying enough to where i want to get it cleaned. Problem is that i'm rooted. My question here today is that will flashing a barebones stock rooted sense rom and removing the superuser app be enough to get by the sprint repair techs? I really don't want to have to unroot and then turn s-on.
Link to barebones rom
http://forum.xda-developers.com/showthread.php?t=874251&highlight=stock+rooted
Any input?
Click to expand...
Click to collapse
Isn't this the millionth thread about should I take a rooted phone in?
Sent from my rooted HTC EVO using the xda app!
Non-software related issues do not warrant checking software. If you bring a rooted device into my store for hardware issues, I probably won't even check it. And if I do notice, it's not a problem since hardware != software.
Now if you come into my store complaining that your device is freezing, camera isn't working, etc and you're a jerk when I say it could be the root or ROM, then I'll flag your account.
All in all, if you're having software problems on a root device, don't take it to Sprint. Hardware is still a go.
Sunsparc said:
Non-software related issues do not warrant checking software. If you bring a rooted device into my store for hardware issues, I probably won't even check it. And if I do notice, it's not a problem since hardware != software.
Now if you come into my store complaining that your device is freezing, camera isn't working, etc and you're a jerk when I say it could be the root or ROM, then I'll flag your account.
All in all, if you're having software problems on a root device, don't take it to Sprint. Hardware is still a go.
Click to expand...
Click to collapse
That is the same thing i would do, The worst thing is to have someone come in beeing a "Jerk" then yes I would flag the account. Never payes to be a "Jerk"
sand1303 said:
Isn't this the millionth thread about should I take a rooted phone in?
Sent from my rooted HTC EVO using the xda app!
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Click to collapse
Do I win a prize?
Hahaha! Not this time. But nice try. Hopefully u understand that it is a gamble and there is no real answer. It just depends on the tech and the actual store. My lcd was replaced and I was worried because I couldn't unroot mine without a display. Turned out they fixed it no questions asked. I got lucky. Some people don't. It is either rooted or not no matter how far u customize. And they either care or don't.
Sent from my rooted HTC EVO using the xda app!
i was wondering because i would like to get rid of touch wiz and sprint id and the easiest way seems to be installing custom firmware. i ran it by a friend who said sprint might boot me from the network if they try a OTA update and it shows i don't have stock
Not going to happen. The only "bad" thing about OTAs are that you can except them but they'll fail because of custom recovery. There are no other adverse effects with sprint or otherwise. Also, when they send out OTAs they can't tell if you have a custom firmware or not.
chrisbass said:
Not going to happen. The only "bad" thing about OTAs are that you can except them but they'll fail because of custom recovery. There are no other adverse effects with sprint or otherwise. Also, when they send out OTAs they can't tell if you have a custom firmware or not.
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Click to collapse
thanks this is great news
they can refuse to fix your phone if it fails and had custom software, but that's all, i have tried triangle away using blazer rom but it fails so i am running the risk
Can they?
Probably. Their contracts are written in such a way as to protect the company, and they can probably find a reason to boot you without you installing CM10.
But WILL they?
Definitely not. As WhySoSerious_058 stated above, they won't service your phone, as rooting / roming voids your warranty, but it's been my experience thus far that you can just restore to unrooted stock if you ever have to take it in for service.
They want your continued patronage. I have been a Sprint customer for 11 years, and ran CyanogenMod on my o.g. Evo 4G, and now am running it on my GSIII. Totally worth it, in my opinion, but your mileage may vary. CM10 is far from finished at this point, and the nightlys might fix some problems while simultaneously creating others. You lose the features of TouchWiz, but gain all the functionality of AOSP. Wonderful trade-off for me, but it might not be for everyone. I highly recommend it, provided you know what you're getting into - but be prepared to be become addicted to it :silly:
spoonydx said:
But WILL they?
Definitely not. As WhySoSerious_058 stated above, they won't service your phone, as rooting / roming voids your warranty, but it's been my experience thus far that you can just restore to unrooted stock if you ever have to take it in for service.
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Click to collapse
Not true. There is a widely-circulated internal Sprint memo that officially tells employees to treat rooted, non-stock phones just like a stock, unrooted phone. Check Google. If you have a hardware problem that is 100% non-related to rooting/installing custom ROMs, like light bleed or a bad radio, Sprint employees are advised to ignore the software and treat all phones equally.
Now, not all Sprint stores follow the policy. Some employees are either unaware of the memo or just don't care about it, and they might hassle you. But they will never deny you your cell service because of your ROM, and they're not supposed to deny repair service because of your ROM, either.
spoonydx said:
Can they?
Probably. Their contracts are written in such a way as to protect the company, and they can probably find a reason to boot you without you installing CM10.
But WILL they?
Definitely not. As WhySoSerious_058 stated above, they won't service your phone, as rooting / roming voids your warranty, but it's been my experience thus far that you can just restore to unrooted stock if you ever have to take it in for service.
They want your continued patronage. I have been a Sprint customer for 11 years, and ran CyanogenMod on my o.g. Evo 4G, and now am running it on my GSIII. Totally worth it, in my opinion, but your mileage may vary. CM10 is far from finished at this point, and the nightlys might fix some problems while simultaneously creating others. You lose the features of TouchWiz, but gain all the functionality of AOSP. Wonderful trade-off for me, but it might not be for everyone. I highly recommend it, provided you know what you're getting into - but be prepared to be become addicted to it :silly:
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Click to collapse
well i have a tablet running a build i made myself of cm10 and love it. also i don't like touchwiz and other bloatware preinstalled from sprint so i don't mind losing touchwiz
EndlessDissent said:
Not true. There is a widely-circulated internal Sprint memo that officially tells employees to treat rooted, non-stock phones just like a stock, unrooted phone. Check Google. If you have a hardware problem that is 100% non-related to rooting/installing custom ROMs, like light bleed or a bad radio, Sprint employees are advised to ignore the software and treat all phones equally.
Now, not all Sprint stores follow the policy. Some employees are either unaware of the memo or just don't care about it, and they might hassle you. But they will never deny you your cell service because of your ROM, and they're not supposed to deny repair service because of your ROM, either.
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Click to collapse
Oh really? I hadn't heard about that! That's fanstasic Go Sprint!
I agree with Endless. Ive never been dumb enough to go into any carrier store with a modded rom asking for Warranty or something. Ive only brought it when ive bricked it, but they can turn it on to confirm.
So, moral of the story.... if you can't turn it on, dont worry about it. But, if you are running CM10 you dont need support from Sprint, unless its phone reception or something along those lines. You have us for support....oh and google
I had my Evo 4g worked on so many times with custom roms, I've had pretty detailed conversations about ROMS and stuff like that with the techs lol
After doing a little more research and reading what some of you have posted, it really seems like it depends on the tech.
So i've been spending a couple of hours over a couples of days trying to unroot en relock my phone.
I had some USB problems and Charging issue's So i wanted to return it in stock..
But Like I said my USB didnt work so I decided to take my losses and just return it, rooted with Superuser installed.
after Explaining my situation the Tech Guy from my Carrier Tells me...
O you have rooted your Phone. Well that might be a problem with the insurance... unless you got a Nexus Device.
I was like what do you mean.
well with all Nexus Devices you are allowed to root your phone...
So i was wondering , who knew about this?
What carrier? This is definitely not the company line from any carrier I know.
Probably just doing so nice customer service. If I was the tech guy id repair it for free since most people always root it anyway. Plus its kind of encouraged anyway.
Sent from my Galaxy Nexus using xda app-developers app
Wow man lucky
Sent from my Galaxy Nexus using xda app-developers app
I was in Sprint yesterday asking them about the newest radio for the JB build (I was having issues with a backup I made and having old radios preventing me from getting the JB OTA update). Anyways, the guy asked why I would need to know about the radios and I played dumb as to why I wasnt updating. My phone was relocked and unrooted but he picked up on it and said he wouldnt even touch the phone to give me help as modding the phone voids warranty. I was able to figure out on my own and fix it but they were pretty strict on the rules.
You're lucky man!! I asked in a shop and they said that I'll lose warranty. What carrier??
poda13 said:
I was in Sprint yesterday asking them about the newest radio for the JB build (I was having issues with a backup I made and having old radios preventing me from getting the JB OTA update). Anyways, the guy asked why I would need to know about the radios and I played dumb as to why I wasnt updating. My phone was relocked and unrooted but he picked up on it and said he wouldnt even touch the phone to give me help as modding the phone voids warranty. I was able to figure out on my own and fix it but they were pretty strict on the rules.
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Click to collapse
Not true, rooting is discouraged but is not grounds for denial of warranty.
petemills8 said:
Not true, rooting is discouraged but is not grounds for denial of warranty.
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Click to collapse
You can still have a valid warranty if you are rooted, but it depends for what you a claiming damages. If your power button stops working, that has nothing to do with root, they will just repair the button or give you a new model. However, if you call up your carrier and say something about your phone not turning on, then they might deny you coverage if they find out your phone was rooted/flashed
Quasimoto27 said:
You can still have a valid warranty if you are rooted, but it depends for what you a claiming damages. If your power button stops working, that has nothing to do with root, they will just repair the button or give you a new model. However, if you call up your carrier and say something about your phone not turning on, then they might deny you coverage if they find out your phone was rooted/flashed
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Click to collapse
Reread what you posted, your first sentence and last sentence kinda contradict each other. Also, all I am talking about is rooting, not hardware failures, not water damage.
You should read the pdf I posted, they cannot deny you warranty just for rooting. Individuals may give you problems because they do not know Sprint's own policies, but if you escalate you should eventually find someone who knows what's what.
Oops I had it mixed up thanks for clarifying. Hardware problems can be fixed rooted as long as they don't check. If its something root related then no. Always best to return to stock everything and if you can reset flash counter.
Sent from my Galaxy Nexus using Tapatalk 2
Last year when I bought my Galaxy SII, I forget what I was asking the guy at the T-Mobile store but he suggested I root it (planned on it anyway), he rooted all his phones, and I shouldn't have any problems if I have to return it but if I do to just go back to stock first.
Food for thought. As a part of the "T-Mobile My Account" app is a device health (beta) page that will scan the phone for various settings. If you tap on either the "Battery state" or "Device performance" and look for a box that says "Show all test" being rooted is among the list. When I read over the various warranties and agreements, I was looking specifically for anything about root, rooting, rooted, "" access. The best I found only mentions that issues caused by 3rd party software are not covered.
Seeing this makes me wonder if T-Mobile as part of its "un-carrier" move may be opening up to the idea.
Sent from my LG-D851 using XDA Premium 4 mobile app
I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3
beats4x said:
I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3
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Click to collapse
This is why I don't understand people's hate towards Samsung's Knox when they trip it due to rooting and custom TOM's.
-Sent from my TMO LG G3 using Tapatalk
Cause on an HTC or nexus device you can completely go back to stock and have no evidence of rooting. With Knox, you're screwed. There's no resetting it. I don't know how LG works, this is my first LG device
Sent from my G3
beats4x said:
I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3
Click to expand...
Click to collapse
Just out of curiosity, what is T-Mobile's stance? I'm very new to TMo. So new, I switched/ordered my phone on Tuesday and due to a "Systems Issue" I don't even believe my phone has been shipped yet.
CrucialBT said:
Just out of curiosity, what is T-Mobile's stance? I'm very new to TMo. So new, I switched/ordered my phone on Tuesday and due to a "Systems Issue" I don't even believe my phone has been shipped yet.
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Click to collapse
Honestly, if you return to stock (completely) and then go in for warranty, you should be okay. The official stance is no, but I know that 99 times out of 100 you're not gonna have an issue. Unless it's blatantly obvious that you caused your issue by messing with your phone. If you ever need anything when dealing with Tmobile feel free to pm me on here. That goes for anyone who reads this.
Sent from my G3
Returned my g2 yesterday, wiped it but left it stock rooted with twrp recovery. She didn't say anything about it.
bfranklin1986 said:
Returned my g2 yesterday, wiped it but left it stock rooted with twrp recovery. She didn't say anything about it.
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Click to collapse
Yup, and things like this happen where reps are completely oblivious. It's not uncommon.
I only said what I did because I know quite a few managers from the bay area to Sacramento, and a good portion of them are into rooting phones and train their staff (not cause they want to screw you over, just to make sure that they retain their job) to look for it.
So yeah, you'll probably be fine if you don't unroot your phone, but an extra 10 minutes of work won't hurt you.
Sent from my G3
I usually get my best results by going into the store and being a real jerk, swear at the counter people, call them names then tell them you rooted the phone and now there are some issues....
JK,,, dont do that.
If you are nice and act dumb they will help you.
Hmm, I don't even HAVE a store around here, I'd be dealing with whoever is at the other end of the shipping tag.
beats4x said:
Honestly, if you return to stock (completely) and then go in for warranty, you should be okay. The official stance is no, but I know that 99 times out of 100 you're not gonna have an issue. Unless it's blatantly obvious that you caused your issue by messing with your phone. If you ever need anything when dealing with Tmobile feel free to pm me on here. That goes for anyone who reads this.
Sent from my G3
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Click to collapse
thats very nice of you to offer that:good:
I agree with your comments; I have rooted every phone I have had over the years with ATT/Sprint/TMO, and NEVER "restored to stock" ANY of the phones I turned in for upgrade/repair/etc, and never once had an issue with ANY carrier.
If you act like a jerk, and hassle the store personnel, you will always have a problem; if you are polite, professional, and dont try to blame someone else for your problem, 99% of the time, you wont have a problem turning in a rooted phone.
Treat people like YOU want to be treated, and you will always be taken care of; at least that's always been my experience..
I have always just unrooted before I went in. Some times I have watched them check the phone and worried if they would try to update it. That was the case with both my HTC Evo 4g and Samsung Galaxy S3 with Sprint. I was trying to avoid the hboot 1.5 and KNOX updates. Only issue I had was when my mms stopped working. Even unrooted the stock messenger wouldn't send them. I was asked if it was rooted and was hoping the unroot file worked. Ever time the phones have finished as I was parking in the lot so I never really had a chance to make sure it was all back to stock.
When I picked up the G3 and changed to T-Mobile I asked and was told unroot it. If no one knows it was rooted then you're good.
Sent from my LG-D851 using XDA Premium 4 mobile app
yeah, its so easy to unroot a phone, and if they do a quick check to see if its rooted, and they dont see that it is, they never go any further..
wase4711 said:
yeah, its so easy to unroot a phone, and if they do a quick check to see if its rooted, and they dont see that it is, they never go any further..
Click to expand...
Click to collapse
I have had to over the years exchange a few phones with t-mobile, been with them going on 8 years with 5 lines. I always unroot and set back to stock with that said tho, I had to exchange a note 3 for non working GPS and although I did set it back to stock I obviously couldn't reset the knox counter. So far, haven't heard anything about it and that was almost a month ago. While I have no official comment, I do believe t-mobile doesn't care so long as the issue is not related to anything you have done.
I want the g3, but am waiting for root. Just don't care for phones I can't restore to, uninstall unneeded apps etc.
i went on store at LG G3 launch and i showed my note 3 to swap with G3. via JUMP
my phone is rooted, i even teased the girl representative that i have the coolest ROM on it lol. she just smiled and check the note 3 physically. i even let her do a factory reset on the note 3. few mins later i have the black G3 on my possession
I'm not sure what the big deal is. If we can flash a stock ROM onto a phone I'm sure they can, probably easier than we can. It's the hardware condition that really matters.
wase4711 said:
Treat people like YOU want to be treated, and you will always be taken care of; at least that's always been my experience..
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Click to collapse
This is called The Golden Rule and XDA and the world in general would be a better place if it was practiced at every opportunity. ?
My Note 4 has been giving me some problems recently, being laggy and hiccuping much more than usual. I pay monthly for an Equipment Protection Plan with Sprint, and I plan on bringing my device in tomorrow to see what can be done. I'm hoping for a possible replacement but I have no idea how Sprint handles my type of problem. Anyone know?
My device is currently unrooted. It's been rooted in the past, and I've installed custom Recovery's and ROMs in the past. I have several questions, please answer any if you can!
1. Can sprint detect my device has been rooted? If so, how? (and will this effect their decisions as far as repairing it, even with the Equipment Protection Plan?)
2. Any idea what Sprint may do? I've never dropped my device, it has NO physical damage and NO liquid damage. I've tried factory resets several times, will they hold my phone an attempt to repair? Will they give me a brand new device? Will I have to pay?
Thanks!
[Q] Does Sprint Buy-Back devices?
I want to keep this as short as possible!
I have a Note 4 on a two-year contract, I've had it for 5 months now. I am going into sprint tomorrow to either:
1. Have my device repaired/replaced (It's performing very slow all of a sudden, randomly super laggy).
2. Pay the early termination fee to cancel my 2yr contract, and buy a new device. (Don't yell at me for this d
So, I'm torn. If Sprint can replace my device with a brand new Note 4, I'll just get a brand new Note 4 (I pay for the Equipment Protection Plan).
But if they ask for say.. $200 to repair/replace my device, I would much rather: Pay to cancel early termination fee, sell my phone to sprint, and get a new device (GS6 or iphone 6+)
The problem is.. I don't want to go in saying my phone is defective, then they say "That will be $250 to replace it". And then I say.. ohh.. well then nevermind, I would like you guys to purchase this somewhat defective Note 4 from me. (They probably will offer less for the device, or not even offer anything for it).
What would you do in my position?
Thanks!
2PMintheAM said:
My Note 4 has been giving me some problems recently, being laggy and hiccuping much more than usual. I pay monthly for an Equipment Protection Plan with Sprint, and I plan on bringing my device in tomorrow to see what can be done. I'm hoping for a possible replacement but I have no idea how Sprint handles my type of problem. Anyone know?
My device is currently unrooted. It's been rooted in the past, and I've installed custom Recovery's and ROMs in the past. I have several questions, please answer any if you can!
1. Can sprint detect my device has been rooted? If so, how? (and will this effect their decisions as far as repairing it, even with the Equipment Protection Plan?)
This is a tricky answer because while they can see that you've rooted your device (check Knox Boot Flag), it really depends on the day the rep is having or if they're super new and following all the rules to a "T" as to whether they'll even check or not.
2. Any idea what Sprint may do? I've never dropped my device, it has NO physical damage and NO liquid damage. I've tried factory resets several times, will they hold my phone an attempt to repair? Will they give me a brand new device? Will I have to pay?
Based on the above question I'm going to assume that you're rooted and still running stock? Are you using Xposed mods at all? Xposed has this nasty habit of making the Note 4 very laggy, luckily the fix is pretty simple. If you're using Wanam, disable Samsung Secure Storage, reboot into recovery and wipe cache and dalvik cache then reboot your device and enjoy.
To do it manually:
Download a build.prop editor, they're readily available from the Play Store
Change "ro.securestorage.support=true" to "ro.securestorage.support=false" and save it
Reboot and wipe caches as decribed above
If all else fails, reflash back to completely stock, ie... No root.
Good Luck:good:
Thanks!
Click to expand...
Click to collapse
2PMintheAM said:
I want to keep this as short as possible!
I have a Note 4 on a two-year contract, I've had it for 5 months now. I am going into sprint tomorrow to either:
1. Have my device repaired/replaced (It's performing very slow all of a sudden, randomly super laggy).
2. Pay the early termination fee to cancel my 2yr contract, and buy a new device. (Don't yell at me for this d
So, I'm torn. If Sprint can replace my device with a brand new Note 4, I'll just get a brand new Note 4 (I pay for the Equipment Protection Plan).
But if they ask for say.. $200 to repair/replace my device, I would much rather: Pay to cancel early termination fee, sell my phone to sprint, and get a new device (GS6 or iphone 6+)
The problem is.. I don't want to go in saying my phone is defective, then they say "That will be $250 to replace it". And then I say.. ohh.. well then nevermind, I would like you guys to purchase this somewhat defective Note 4 from me. (They probably will offer less for the device, or not even offer anything for it).
I wouldn't ask about anything that may be deemed warranty fraud, and this is kinda borderline... Try the above suggestions.
What would you do in my position?
Thanks!
Click to expand...
Click to collapse
Sprint doesn't care of you've rooted your phone in the past, as long as you unroot it. Doesn't matter if the Knox flag is tripped, they don't care. I've exchanged my formerly rooted note 4 because of camera issues, and have had no problem.
And they will not charge you anything if you have TEP as long as you can show a legitimate issue on your phone. They charge you the $200 for a lost/stolen phone, or for a cracked screen or water damage, not for other hardware or unfixable software issues. So just go for it.
Also just like Stryke says, Xposed makes it super laggy unless you do the fix like he describes
Sent from my SM-N910P using XDA Free mobile app
---------- Post added at 01:16 AM ---------- Previous post was at 01:12 AM ----------
In fact, I've brought in a rooted phone in the past, told them it was rooted, and they said to unroot it first then bring it back and they worked on it
Sent from my SM-N910P using XDA Free mobile app
2PMintheAM said:
My Note 4 has been giving me some problems recently, being laggy and hiccuping much more than usual. I pay monthly for an Equipment Protection Plan with Sprint, and I plan on bringing my device in tomorrow to see what can be done. I'm hoping for a possible replacement but I have no idea how Sprint handles my type of problem. Anyone know?
My device is currently unrooted. It's been rooted in the past, and I've installed custom Recovery's and ROMs in the past. I have several questions, please answer any if you can!
1. Can sprint detect my device has been rooted? If so, how? (and will this effect their decisions as far as repairing it, even with the Equipment Protection Plan?)
2. Any idea what Sprint may do? I've never dropped my device, it has NO physical damage and NO liquid damage. I've tried factory resets several times, will they hold my phone an attempt to repair? Will they give me a brand new device? Will I have to pay?
Thanks!
Click to expand...
Click to collapse
I had the same problem as you awhile ago
It was a software related issue
I fixed updating my phone to the next firmware update i took the ota through the phone... not odin
Sent from my SM-N910P using JellyBombed Tapatalk 2
Read my whole post a couple times before u do anything.... I kinda jump around a bit.
I'm wondering if u just jumped into rooting and roming too early. Seems like u weren't ready reading through ur posts. There are many warnings on xda about being responsible for ur device. Everyone here accepted the fact that if we f are phone up we are paying to get it replaced, not Sprint. Which should put more pressure on u to be ocd about all the steps and not be like, oh I have so much knowledge about all this that I can just not do step xyz.
With that said let's get to helping u.
I'm not saying that u messed it up though. It could be a hardware issue. But I'm thinking u haven't tried everything u could. Maybe Odin to stock KitKat, See how that goes. If that goes well take the OTA to 5.0.1. If it's ok at any of these points it was user/installation error somewhere. If it's not ok still, Maybe root than, install recovery and wipe everything, data, system, cache, dalvik, internal, external. Odin again to KitKat. See how that goes. Maybe take the OTA to 5.0.1 again. See how that goes. No custom kernel, no custom govs, no root, no xposed, no anything that the user can possibly mess up. Also u might need to check n see if ur gpu isn't hanging at 240mhz. If I don't have things a certain way on lollipop it may sit at 240. After the fresh installs that u try when it boots up let it sit for 10 min, skip through the whole beginning setup every time, and go back and sign in to Google after that. Don't do anything fancy, install a couple apps you would use and use normal.
Try out some suggestions and report back later. Maybe after a day of working on the phone through software can u rule that out and say it's hardware.
Also get all downloads needed done first and out of the way, KitKat tar, lollipop tar and maybe 2 alternate custom roms. Don't be flashing a KitKat rom while u have a lollipop bootloader or lollipop rom while u have a KitKat bootloader, might cause other problems or even actually be the cause of ur problem.
Its called android 5.0.1