I'm getting a crash once every 3-4 days on average that requires a battery pull. So far I've had it happen while receiving a Whatsapp message, replying to a Google+ notification, and most recently, while listening to music.
I know I am not alone because I have seen a few other threads talking about similar issues. I am wondering how widespread this is however while I try to decide whether to return the phone or not. Are any of you running for a long period of time (1 week or more) without any instability?
I've had it happen to me a couple of times too, once when playing a movie in Diceplayer, and accidentally push the power button, causing the screen to go blank, then I couldn't turn it back on. Had to pull the battery. Had it happen to me again this morning, can't remember what I had done prior to it happening, though. Anyway, I did not have the time to pull the battery, so I just tried it again a couple of minutes later, and it woke up, all was normal again.
Happened twice only since November 25th to me.
I've had the phone now for a couple of weeks and have yet to have a crash.
My phone crashed two times in one week. Booth times when i closed a game.
Just take into consideration that most of these crashes are due to incompatibility between ICS and apps that don't officially support it yet. Not as much due to the device itself. So returning it and getting a phone running gingerbread won't solve the crashed when that phone eventually gets ICS....
I get it every few days too. Crash followed by what looks like the phone trying to reboot, but screen just goes dead and I need to pull battery to restart it.
i have had this too a few times. the screen just turns off, and won't turn back on. have to pull the battery before i can turn it back on.
this last time, i was just in the sms app, reading a message. i noticed the text was rendering strangely, with sort of colours around the edges of the letters, as if it was a low-res screen. then just as i tapped the message, to try to see if the rendering would change if i highlighted it, the screen turned off, and the phone seems to be dead, requiring a battery pull before i am able to turn it back on.
i haven't pulled the battery yet, and the phone is still sitting apparently dead. however i also notice that despite the screen being off, and it sitting here for a while doing what seems like nothing, the top half of the phone is actually pretty hot (front and back). not due to the screen having been on either, because the bottom half is cold.
Try turning off the eq in the music player. Worked for me it seems.
Sent from my Galaxy Nexus using Tapatalk
Based on the replies received so far, I think it is fair to say that these crashes are most likely related to software issues (as opposed to hardware). I guess patience is due while our bleeding edge technology stabilizes..
me too
Yes, i have also had a crash twice in the one week that I have had sgn which required a battery pull to turn the phone back on. I think the first time, I was in the settings and it looked like a few pixels were going crazy then screen went black and I had to pull battery. Then about 5 days later, I was not using the phone but when I went back to it, the screen was black and I couldn't turn it on untill battery pull. Watching this thread with interest.
Had it a few minutes ago with Facebook. Had just opened it when it turned black. No button responded. Eventually managed to get back in menu. Considered removing the app.
Sent from my Galaxy Nexus using xda premium
Didn't have a black screen so far, but had it freeze 3 times in the week that I own it (2x Google Maps, 1x in Gallery when pressing home button). Screen stays just as it is, no corruption, no dimming, no response to anything.
I had similar problems guys and horrible battery life. It is 100% an app you downloaded.
Do a complete wipe or figure out which app it is one by one. I did the second method and I only lose 1% of battery life an hour on standby.
Completely stock GN with 4.0.3 - never rooted, locked bootloader
Sent from my Galaxy Nexus using XDA App
I loaded it up and used it for about 3 mins or so (gpu force is on). I could feel the phone starting to get hot and about that time my screen went black (which has done this before) so I pulled the battery out which usually fixed previous issues. Well this time everything would boot up and once the launcher loaded my GPS icon appeared in the status bar and the device would crash and reboot again. After numerous battery pulls and booting into safe mode and everything else I could think of the problem never corrected, doing the same thing everytime. Eventually had to restore with factory image.
Just wanted to know if anyone else has experienced this? Also, it doesn't help that in new to android and was completely uneducated on a fix besides what I did and was a little turned off to the OS at that point.
On the other hand I love my Galaxy Nexus lol
Sent from my Galaxy Nexus using xda premium
i play around with it here & there but have never had that happen. also, i have gps/location turned off(always that way) so not sure if that has anything to do with it.
I'm playing around with it aswell and up to 30-40 min straight without it ever even getting tempered.. with gps location turned on and over wifi..
Sent from my Galaxy Nexus using xda premium
no issues here with earth over wifi. gps off. didn't get too hot either. also loaded faster and with less lag than my transformer.
I've also used it for more than 15 minutes without problems. It does heat up, but nowhere near the ungodly temperatures it reaches while playing games.
gps seems to heat up more when charging it seems. with any phone. but i wouldn't sweat it too much unless your phone is rebooting or melting.
crookone10 said:
Just wanted to know if anyone else has experienced this? Also, it doesn't help that in new to android and was completely uneducated on a fix besides what I did and was a little turned off to the OS at that point.
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I had a few freezes (mostly in google maps) but they were resolved with a battery pull. Your expereince could have been just very bad luck.
Try this App to check your phones hardware: https://market.android.com/details?id=com.into.stability&feature=order_history
I had no problem running it for 20 min, no errors occurred. Phone gets really warm to the right of the camera when the App is active, which is to be expected.
Both mine loaded fine.
My Galaxy Nexus is running CM11 since day one and before that I was running PlayfulGod's Unnofficial port.
Every couple of days the phone simply crashes/hangs. It happened at night few hours after I last touched it, it happened during the day while simply laying at sleep in the desk and even while using it. The phone simply stops responding.
If it crashes while sleeping the phone appears to be dead, while active, the screen will remain frozen until the battery is dead (guessing... didn't really wait until the battery ran out).
Removing the battery and re-inserting and the phone will work, typically showing a big hit on the battery level.
I assume there's some CPU activity going on because I can feel the area near the camera warmer (not hot) than the rest.
I opened this topic to follow the issue raised on this post:
VuDuCuRSe said:
I just had the same problem! (I'm using the official Jan05)
It happened a few times on the last days. The phone seems to be off, but in complete dark I can see a bit of back light. Once happened during sleep and it even registered screen on activity (weird).
Never really tried connecting it to the computer, always removed the battery right away. =(
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At least amrs seems to be having this issue.
amrs said:
My phone had a hang yesterday and again today. Running 0104 nightly. Just a black screen with a faint backlight, no reaction to buttons or anything.
Today I managed to get some info finally as to what happens. Turns out the phone didn't crash, I was able to get in via adb, so dmesg and logcat attached. Also I noticed from the process list system_server was a zombie. As I understand it, system_server is a fairly major part of Android so that's probably a problem...
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Maybe with more reports we may understand what is causing this crashes.
VuDuCuRSe said:
My Galaxy Nexus is running CM11 since day one and before that I was running PlayfulGod's Unnofficial port.
At least amrs seems to be having this issue.
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I didn't have any problems for a few days, after installing 0112 nightly. Turns out I didn't have any deep sleep either according to Better Battery Stats. A reboot fixed that but then I got a crash quickly again. I realized weather info was odd in the lock screen so locked and tried to unlock and nothing. Couldn't even get in with adb shell this time.
So I guess deep sleep has something to do with this. I've been using the hotplug CPU governor most recently but I think this happened with interactive too.
I'm all stock... kernel, CPU/GPU settings and so on... so I guess that it shouldn't be related to that.
Do you know of any good debugging app to eventually save some sort of evidence of the crash?
I tried plugging the USB cable on the last crash but the computer/adb didn't detect the phone.
Sometimes it will load all the way up for a few minutes and just turn off when I open an app, but sometimes it won't even make it past loading the home screens. If it's plugged in it doesn't seem to do it, but the battery charges and seems to hold a charge, and the battery isn't loose It's only seemed to just start doing it since I've been using 5.0, has anyone else experienced this with any of the the nightly roms?
Hello, so I have one a bit strange problem with my Galaxy Note II. The problem is that the phone shuts down by itself randomly. You can't do anything on it unless you restart it by long pressing power button or pull out the battery. The interesting part is that if I have notification I havn't checked my LED keeps blinking even in that "power off" state. So I don't think its actually shutting down. Can anyone relate and help me what is the reason my phone is doing this? I forget to mention I noticed some battery drops in the default battery monitor when this "shut downs" occur. Can it be battery related? Also I'm running stock Android 4.4.2 and no root or what so ever.
podmatrix said:
Hello, so I have one a bit strange problem with my Galaxy Note II. The problem is that the phone shuts down by itself randomly. You can't do anything on it unless you restart it by long pressing power button or pull out the battery. The interesting part is that if I have notification I havn't checked my LED keeps blinking even in that "power off" state. So I don't think its actually shutting down. Can anyone relate and help me what is the reason my phone is doing this? I forget to mention I noticed some battery drops in the default battery monitor when this "shut downs" occur. Can it be battery related? Also I'm running stock Android 4.4.2 and no root or what so ever.
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try with other battery or go to a gsm store and say "i need to buy a battery ?" if doesn't work , try to flash the rom again. or try with a multimeter a small bulb and you gone see if drops down